Page 5 of 6 · complaints 201–250 of 290

2010 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed May 14, 201564,000 milesFL

SITTING IN CAR WITH KEY IN CUP HOLDER AND THE ENGINE TRIED TO CRANK UP ALL MY ITSELF. CAR TAKEN TO DEALERSHIP AFTER THE 3 RD TIME HAPPENING,DEALERSHIP CLAIMS THEY CAN NOT FIND AN ISSUE WITH THE CAR. TODAY CAR HAS DONE THE SAME NHING THREE TIMES ALREADY.

Visibility › Defroster/Defogger/Hvac System
Filed May 11, 201550,000 milesAL

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE OPERATING THE VEHICLE, THE DEFROSTER AND DEFOGGER SYSTEMS MALFUNCTIONED AND BECOME INOPERABLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Mar 31, 20154,851 milesGA

I PURCHASED THE VEHICLE 12/13/09. BEGINNING AROUND 3/26/10, I FIRST NOTICED THAT MY HATCHBACK WAS OPEN WHEN I WENT TO GET IN TO GO TO WORK, AND IT HAD BEEN PARKED OVERNIGHT. THIS HAS HAPPENED IN THE VICINITY OF 15-20 TIMES SINCE THAT DATE. I THOUGHT SOMEHOW I WAS ACCIDENTALLY PUSHING THE RELEASE BUTTON ON THE KEY; HOWEVER, I OFTEN WOULD NOT HAVE HAD THE KEY IN HAND OR IN MY POCKET TO DO SO ACCIDENTALLY. IT LAST HAPPENED ABOUT 2 WEEKS AGO, I WALKED OUT TO MY PARKED TERRAIN IN THE GARAGE AT MY APARTMENT, AND THE LIFTGATE WAS WIDE OPEN. NOTHING HAS BEEN STOLEN YET, BUT I AM CAREFUL NOT TO LEAVE ANYTHING IN IT OR AT LEAST IN SIGHT. *TR

Electrical System
Filed Mar 19, 201594,600 milesIL

WE HAVE A 2010 GMC TERRAIN AND THE HATCH DOOR OPENS ON ITS OWN. IT OCCURS WHILE PARKED AND WHILE DRIVING, HAPPENING SEVERAL TIMES A WEEK AND OFTEN SEVERAL TIMES A DAY. WE HAVE CLOSED AND LOCKED THE DOOR/CAR WITH THE BUTTON IN THE CAR, WITH THE KEY AND MANUALLY AND IT STILL OCCURS. THE HATCH LATCH HAS BEEN REPLACED BUT THE PROBLEM CONTINUES. NOT ONLY COULD SOMETHING FALL OUT OF THE BACK AND CAUSE AN ACCIDENT, IT LEAVES US OPEN TO THEFT AS WELL AS BEING A NUISANCE AND A WORRY. *TR

Engine
Filed Mar 9, 201574,941 milesTX

2010 GMC TERRAIN STARTED MAKING A RATTLING NOISE AND SHAKING A STOP, LIKE A ROUGH IDLE, TOOK IT TO THE DEALERSHIP TO GET IT FIXED UNDER WARRANTY, HAD TO REPLACE WATER PUMP, BALANCE SHAFT CHAIN AND TENSIONER REPLACED INTAKE AND EXHAUST. CAMSHAFT POSITION ACTUATORS AND BOLTS REPLACED HIGH PRESSURE, FUEL PUMP REPLACED V/C GASKET TIMING CHAIN TENSIONER AND LEFT TIMING CHAIN GUIDE. THAT WAS REPLACED 09/07/13 IN WARRANTY. NOW IT IS 3/09/15 AND THE SAME PROBLEMS HAVE COME UP AGAIN AND MY CAR IS CURRENTLY IN THE SHOP AT THE DEALERSHIP , THAT MEANS THERE IS A SERIOUS PROBLEM WITH THIS MAKE OF ENGINE AND IT SHOULD BE RECALLED BEFORE SOMEONE GETS HURT BECAUSE OF IT. *TR

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Feb 2, 201560,000 milesIN

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE HEAT AND DEFROST FAILED TO WORK WITHOUT WARNING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Jan 22, 201553,000 milesNJ

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK AND THE RADIO ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 4/13/15*CN UPDATED 9/19/2017*CN

Engine
Filed Jan 6, 201560,000 milesVA

DRIVING BACK FROM A TWO HOUR TRIP AT APROX 55 MPH OUR 2010 GMC STARTED FLASHING "REDUCED ENGINE POWER" WITH THE CHECK ENGINE LIGHT, AND "SERVICE STABILITRAK" WITH THE STABILITRAK LIGHT. SPEED DROPPED DOWN TO ABOUT 30 MPH WITHOUT CONTROL. THE CAR WAS IDLING HEAVING WITH RMPS JUMPING. WE PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE CAR, THE ONLY LIGHT THAT REMAINED ON WAS THE CHECK ENGINE LIGHT. SPEED CONTROL WAS RESTORED. BY THE TIME WE MADE IT HOME, APROX 20 MILES, THE CHECK ENGINE LIGHT TURNED OFF. THEN A COUPLE WEEKS LATER AGAIN, TWICE IN ONE NIGHT, BACK TO BACK. I CALLED THE DEALER FOR AN APPOINTMENT BECAUSE I ASSUMED IT WOULD BE COVERED BY A GMC WARRANTY, THEY DID NOT HAVE AVAILABILITY FOR 7+ DAYS. THE NIGHT BEFORE MY APPOINTMENT IT HAPPENED AGAIN BUT DID NOT CORRECT ITSELF AND WE HAD TO DRIVE IT TO THE DEALERSHIP AT 30 MPH. I JUST RECEIVED THE NEWS, $800 LATER, IT NEEDS A NEW THROTTLE BODY, EXHAUST CAM SOLENOID AND ANOTHER REPAIR TO THE CAMSHAFT. I DO NOT HAVE THE PAPERWORK BACK FROM THE DEALER YET FOR ADDITIONAL DETAILS, BUT AM DISAPPOINTED THAT THIS IS A COMMON PROBLEM WITH THE 2010 GMC TERRAINS AND THEY TAKE NO RESPONSIBILITY FOR THE REPAIRS. THIS SHOULD BE A RECALL. THERE IS A LOT OF POTENTIAL DANGER TO HAVING YOUR SPEED DROP WITH NO WARNING OR CONTROL.

Visibility › Defroster/Defogger/Hvac System
Filed Dec 30, 201411,250 milesNJ

DRIVING THE VEHICLE DURING THE HEAVY RAIN AND NOTICED THAT DEFOGGING/DEFROSTING OF THE WINDSHIELD ARE NOT BLOWING THE AIR ON IT FROM DASHBOARD VENTS.VISIBILITY WAS VERY LIMITED AND HAVE TO USE TOWEL TO CLEAN THE WINDSHIELD SO I CAN SEE WHERE I'M GOING.MAKE A STOP AND NOTICED THAT THE AIR IS ONLY COMING FROM VENTS TO THE FLOOR AND FRONT NOT MATTER WHAT THE CONTROL IS SET TO.WAS LUCKY TO GET HOME SAFELY BUT DO NOT WANT TO EXPERIENCE THIS SITUATION AGAIN.TODAY DROP CAR AT GMC SERVICE WHERE THEIR FOUND THAT MODE DOOR ACTUATOR IS BAD CAUSING DEFOGGING/DEFROSTING FUTURE ON THE CAR TO BE INOPERATIVE IF IT IS NOT REPLACED.I THINK THAT IS RESPONSIBILITY OF GM TO CORRECT THIS PROBLEM FOR ALL OWNERS OF GMC TERRAIN WHO EXPERIENCE SAME PROBLEM AT NO COST TO THEM FOR THEIR SAFETY AND SAFETY OF ALL USING PUBLIC ROADS. *JS

Air Bags
Filed Dec 24, 201490,000 milesUT

THE DRIVER AIR BAG LIGHT WENT ON AND MY CAR IT'S NEVER BEEN IN AN ACCIDENT. I THINK THIS SHOULD BE A MANUFACTURER DEFECT.

Engine
Filed Dec 11, 201472,000 milesTX

DRIVING ON HIGHWAY, 65 MPH. WITHOUT WARNING THE CARS DISPLAY SAID SERVICE STABILITRAK AND ENGINE POWER REDUCED AND IMMEDIATELY LOST POWER. CARS COMING UP BEHIND ME FAST, HAD TO PULL OVER, NO POWER. ALMOST WRECKED / DIED. DEALER SAYS CAN'T RECREATE ISSUE AND CLEARED CODES. I'M AFRAID IT WILL HAPPEN AGAIN. *TR

Engine
Filed Nov 22, 201417,000 milesFL

NOTICED NOISE COMING FROM ENGINE, TOOK TOO DEALER AND WAS ADVISED NOTHING WRONG. 2010. TOOK TOO ANOTHER DEALER, TOLD NOTHING WRONG AND VEHICLE WOULD SOON BE OUT OF WARRANTY AT (36,000 MILES) CONTACTED GM, WAS ADVISED WARRANTY UNTIL (100,000 MILES). RETURNED TO DEALER, CAM ACTUATORS REPLACED WAS TOLD "FIXED". RETURNED TO DEALER WITHIN A MONTH OR SO, SAME PROBLEM. CAM ACTUATORS REPLACED, WAS TOLD "FIXED" CONTACTED GM REGARDING LEMON LAW, REFUSED TO REPLACE ADVISED THEM VEHICLE STILL MAKING NOISE. RETURNED TO DEALER AGAIN, DEALER CLAIMED VEHICLE WAS FINE. GM OFFERED A $2,000.00 OWNER LOYALTY BUT REFUSED ANY FURTHER REPAIR OR REPLACEMENT OF MY VEHICLE. RECENTLY RECEIVED A LETTER FROM GMC (DATED SEPTEMBER 2014) ADVISING OF THE PROBLEMS THAT I HAVE HAD SINCE FIRST MONTH I OWNED VEHICLE, AND I PURCHASED BRAND NEW! OCTOBER 23, 2014 SENT LETTER TO GMC (CERTIFIED MAIL/RETURN RECEIPT REQUESTED) REQUESTING THEY EITHER RESPOND AND REPAIR OR REPLACE VEHICLE OR I WOULD FILE COMPLAINTS AND DO MY BEST TO GET A CLASS ACTION SUIT STARTED. AS OF TODAY 11/21/2014, I HAVE NOT RECEIVED ANY RESPONSE FROM GMC. I DO NOT HAVE THE FINANCES TO JUST GO BUY VEHICLES, I HAVE DISABLED PEOPLE IN THE HOUSEHOLD AND THIS WAS TO BE A LONG TERM "RELIABLE" VEHICLE, INSTEAD IT HAS BEEN A JOKE! VEHICLE HAS STALLED IN TRAFFIC NUMEROUS TIMES, DECIDED TO DROP SPEED AND HAVE NO POWER TO BARELY MOVE. THIS IS ONE OF THE AVENUES I AM TAKING, I WILL ALSO BE FORWARDING COPIES OF ALL OF THE REPAIRS AND LETTERS TO SENATORS, CON

Suspension
Filed Nov 19, 201446,234 milesFL

VEHICLE STARTED MAKING LOUD RUBBING NOISE COMING FROM THE DRIVERS SIDE WHEEL. IF VEHICLE HAD CONTINUED TO BE DRIVEN, IT IS POSSIBLE THE WHEEL COULD HAVE FALLEN OFF. THE WHEEL HUB BEARING WAS DEFECTIVE. AFTER SEARCHING THE INTERNET FORUMS IT IS OBVIOUS THAT THIS IS A REOCCURING PROBLEM ON GMC TERRAINS AND CHEVROLET EQUINOX. GMC REFUSED TO REPAIR UNDER WARRANTY AND AFTER SUBMISSION TO THEM FOR REIMBURSEMENT, THEY DECILINED. *TR

Visibility/Wiper
Filed Nov 7, 201488,000 milesCT

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MADE UNKNOWN REPAIRS INDEPENDENTLY TO THE VEHICLE BUT THE FAILURE STILL PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE .THE FAILURE MILEAGE WAS 88,000.

Electronic Stability Control (esc)
Filed Oct 26, 201447,600 milesAL

I COULDN'T RESTART MY CAR RIGHT AFTER I STOPPED AT A PARKING STALL IN THE MORNING, BUT I CAN HEAR "CLICK" SOUND. DASH BOARD SHOWS WARNINGS:"STABILITRAK.."(I DON'T REMEMBER EXACTLY THE WORDS), "BATTERY SAVER ACTIVE!" AND "SERVICE POWER STEERING". HOWEVER, I MANAGED TO JUMP MY CABLE AFTER 20MINS, AND STEP ON GAS AT THE SAME TIME WHEN I TURNED THE IGNITION KEY, FINALLY I START MY ENGINE AFTER 3 OR 4 TIMES. IN THE AFTERNOON, WHEN I TURNED ON THE ELECTRICAL SYSTEMS BUT NOT CRANK, POWER WINDOWS DIDN'T WORK AT ALL, WHICH USED TO WORK WELL, AND "SERVICE POWER STEERING" APPEARS AGAIN. *TR

Power Train
Filed Sep 26, 201487,000 milesTX

I WAS AT A STOP LIGHT, WHEN I ACCELERATED THE VEHICLE WOULD NOT MOVE, I TRIED CHANGING GEARS IT WOULD NOT GO IN DRIVE OR REVERSE, AFTER A FEW MINUTES IT DID GO INTO DRIVE AND I WAS ABLE TO MAKE IT INTO A PARKING LOT AT THAT TIME I PARKED AND TURNED OFF THE VEHICLE I WAITED A FEW MINUTES AND STARTED THE VEHICLE BACK UP AND AT THAT TIME IT WOULD NOT DRIVE IN EITHER GEAR. I CALLED GMC ROADSIDE ASSISTANCE WHO COULD NOT GET IT TO DO ANYTHING EITHER THEY HAD TO PUT IT ON A LIFT TOW TRUCK TO TAKE IT TO THE DEALERSHIP. AT THIS TIME I AM WAITING ON THE DEALERSHIP TO TELL ME WHAT IS WRONG WITH IT. *TR

Electrical System
Filed Sep 11, 201450,000 milesKS

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. AS A RESULT, THE DOORS HAD TO BE MANUALLY UNLOCKED. ALSO, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE FAILURES OCCURRED TWICE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE VEHICLE COMPLETELY SHUT DOWN. UPDATED 10/30/14

Engine
Filed Aug 30, 201458,236 milesTX

THIS IS THE SECOND TIME THAT THE VEHICLE HAS STALLED AT A STOP. I AM SERIOUSLY CONCERNED WITH THE SAFETY OF MY WIFE. WHAT IF THIS HAPPENS AND SHE INVOLVED IN A SERIOUS ACCIDENT BECAUSE HER VEHICLE BASICALLY SHUTS OFF AND LEAVES HER VERY VULNERABLE? WHAT IF THE VEHICLE STALLS DURING DRIVING? GMC IS NO HELP, I HAVE CALLED AND ALL THEY SAY IS THERE IS NO RECALL. I GET ON THEIR WEBSITE AND IT DOES NOT WORK. WE HAVE HAD TROUBLE WITH THE IGNITION, HAVING TO HAVE IT REPAIRED AND ALSO THE TIMING CHAIN MAKING HORRIBLE NOISE. THE LATEST INCIDENT REALLY CONCERNS ME AS IT MAY PLACE MY WIFE IN SERIOUS DANGER. PLEASE HELP! *TR

Steering
Filed Aug 13, 201441,000 milesAZ

VEHICLE QUICKLY DECELERATED FROM ABOUT 46 MPH TO 5 MPH. IT WOULD NOT ACCELERATE ABOVE 5 MPH. NO WARNING SIGNS BEFORE HAND, HAPPENED OUT OF NOWHERE. THEN AN ERROR LIGHT CAME ON THE DASHBOARD. GMC MECHANIC STATED THE THROTTLE BODY WAS BAD AND REPLACED IT, IT WAS NOT COVERED UNDER WARRANTY (COST $540.00). THIS COULD HAVE CAUSED A MAJOR ACCIDENT ON A FREEWAY OR BUSY STREET, OR COULD LEAVE SOMEONE STRANDED ON THE SIDE OF THE ROAD WITH NO WARNING. *TR

Visibility/Wiper
Filed Jul 25, 201440,000 milesNY

ON TOP OF VISIBILITY PROBLEMS, HEAT WORKS ONLY WHEN IT FEELS LIKE TO , HEATING OF RADIO CONTROL PANEL, LIGHTS ARE FLICKERING, SOMETIMES TOTALLY INVISIBLE,(CANT READ CONTROLS) RECALL THAT WAS ON SOME 2010 TERRAINS IS CLEARLY A RECALL FOR MY CAR, BUT GMC CLAIMS THAT MY CAR HAS NO RECALL. DRIVING ON HIGHWAY AT SPEED OF 65 MPH IT SUDDENLY RAINED, I TURNED WIPERS ON THEY GOT STUCK IN MIDDLE OF WINDSHIELD MAKING IT TOTALLY INVISIBLE OF MATTER OF SECONDS. IF I WAS NOT IN CAR ACCIDENT THEN I'M HOPING I NEVER WILL BE. HAD TO QUICKLY OPEN PASSENGER SIDE DOOR TO SEE WHERE I CAN PULL OVER TO THE SIDE. I'M GLAD NO 1 WAS RIGHT BEHIND ME, OTHERWISE THERE WOULD BE UNAVOIDABLE ACCIDENT. AS SOMEONE ELSE CLAIMED THE WIPER ARM ASSEMBLY BECAME DISCONNECTED FROM THE WIPER MOTOR ( I WAS ABLE TO MOVE THEM BY HAND) THIS SHOULD BE ADDRESSED BEFORE SOMEONE GETS KILLED. *TR

Visibility/Wiper
Filed Jul 21, 201419,000 milesNY

THIS PROBLEM IS IN WINTER MOSTLY, AS I WAS DRIVING MY WINDSHIELD BECAME FROSTED, I QUICKLY TURNED ON THE HEAT TO DEFROST IT,BUT MY HEATHER WOULDN'T TURN ON. I PULLED TO THE SIDE TO CHECK WHAT HAPPENED, MY HEATER WOULDN'T TURN ON, IT WAS TURNED ON BUT ONLY COLD AIR WAS COMING OUT OF IT. I TURNED THE CAR OFF AND ON AGAIN, STILL COLD AIR WAS COMING. AFTER TURNING ON AND OFF MY CAR FEW TIMES THE HEAT CAME ON. I WAS ABLE TO DEFROST MY WINDSHIELD AND CONTINUE DRIVING. IT HAPPENED MANY TIMES AFTER THAT TIME, BUT I ALREADY KNEW TO TURN OFF AND ON MY CAR NUMBER OF TIMES WOULD DO THE TRICK, I WASN'T THAT CONCERNED. FROM THAT TIME I REALIZED THAT AS LONG AS IN START MY HEAT TURNS ON AND AS LONG AS IT'S KEPT ON ALL THE TIME, I WOULDN'T HAVE A PROBLEM, ALSO ONCE DRIVING ON HIGHWAY MY WINDSHIELD BECAME FOGGED, REQUIRED ME TO PULL TO THE SIDE AND I HAD TO GET OUT AND CLEAN THE WINDSHIELD GLASS TO GET RID OF FOG. I WASN'T ABLE TO GET RID OF IT ANY OTHER WAY. I USUALLY DON'T DRIVE MUCH ON HIGHWAY SO I WASN'T CONCERNED. WHEN I HAPPENED TO CHECK RECALLS TO MY CAR JUST RECENTLY I NOTICED THAT THERE HAS BEEN A RECALL FOR VISIBILITY/DEFROSTER/DEFOGGER SYSTEM FOR SOME MODELS OF 2010 TERRAIN, BUT IT DIDN'T SHOW A RECALL FOR MY CAR AND. GMC SERVICE TOLD ME THAT I WOULD HAVE TO PAY FOR IT. I STRONGLY BELIEVE THAT I HAVE THIS PROBLEM WITH MY VEHICLE, WHY ISN'T THERE A RECALL FOR ALL 2010 TERRAINS? *TR

Air Bags
Filed Jun 28, 201465,000 milesFL

WE STARTED THE CAR AND WENT TO TAKE OFF AND OUR AIRBAG SIGNAL LIGHT STARTED FLASHING AND BEEPING. ONCE WE GOT HOME AND PARKED IT, THE LIGHT WENT OFF. WELL ABOUT A MONTH LATER WHILE DRIVING TO CT FROM FL THE DINGING AND FLASHING LIGHT STARTED AGAIN. AND STAYED ON FROM ABOUT VA TO CT. IT HAD SINCE WENT OFF AND NOW COMES ON AND OFF OFTEN. AND ON OUR WAY HOME OUR WINDSHIELD WIPER WAS NOT WORKING PROPERLY. AS IF IT HAD TO HAVE A REST PERIOD. (NOT AN OPTION IN THE RAIN, ON THE HIGHWAY). *TR

Air Bags
Filed Jun 4, 201438,458 milesWI

WHILE DRIVING MY 2010 TERRAIN, MY SERVICE AIRBAG LIGHT REPEATEDLY CAME ON.I TOOK IT TO THE GMC DEALERSHIP FOR REPAIRS,I WAS TOLD THE AIRBAG CONNECTOR WIRES WERE DEFECTIVE. THIS IS THE STATEMENT THE DEALERSHIP PUT ON MY REPAIR INVOICE : DIAGNOSTICS.& HISTORY CODE B0014.FOUND DOCUMENT # 2601877.SUGGEST FOLLOWING THIS DOCUMENT BEFORE DOING ANYTHING ELSE.MORE MAY BE NEEDED BUT THIS IS A PLACE TO START.REPLACE AIRBAG CONNECTOR ENDS AND TERMINALS ON BOTH FRONT SEATS.AS DESCRIBED IN DOC. #26011877. MORE WORK MAY BE NEEDED.THIS COULD BE A STARTING POINT...WHAT A STATEMENT TO MAKE ,WHEN IT COMES TO A SAFETY ISSUE WHICH COST $359.58 TO REPAIR.THE DEFECT WAS IN THE INSTALLATION & THE WIRING OF THE CONNECTORS INSTALL IN THE VEHICLE. AS STATED ABOVE GMC KNEW THIS PROBLEM EXISTED ACCORDING THE CODE B0014 & DOC.#26011877 SUPPLIED TO THE DEALERSHIPS. *TR

Structure
Filed May 21, 201470,140 milesNY

I KNOW IM NOT THE ONLY PERSON WHO HAS THIS PROBLEM WITH THEIR TERRAIN...I BOUGHT IT BRAND NEW DEC 2010..AND NOW IM TRYING TO UNDERSTAND WHY THE PAINT IS PEELING OFF THE VEH DOWN TO THE BARE METAL..IT MAKES NO DIFFERENCE THAT MY VEH HAS 70K MILES ON IT....APPARENTLY THE GM HAS A PROBLEM WITH THE PAINTING PROCESS AT THE PLANT WHERE IT WAS BUILD.....I FOUND A TERRAIN FORUM ON THE INTERNET WHERE EVERYBODY CAN COMPLAIN ABOUT THEIR VEHICLES AND LOW AND BEHOLD THERE IS A PAINT PROBLEM.. *TR

Power Train
Filed May 8, 201487,700 milesVA

THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO RADLEY CHEVROLET IN FREDERICKSBURG, VA TO HAVE IT CHECKED OUT. I WAS INFORMED THAT THE CATALYTIC CONVERTER WAS BAD AND NEEDED TO BE REPLACED. THE COST WAS $1125.00. THE SUV IS ONLY 4 YEARS OLD. THE MILEAGE IS HIGH BECAUSE I TOW IT BEHIND MY MOTORHOME. THE REAL RUNNING MILES SHOULD BE SOMEWHERE IN THE LOW 60,000 MILES RANGE. THE DEALER TOLD ME THAT THE SUV WAS OUT OF WARRANTY AND THAT I WOULD HAVE TO PAY FOR THE REPAIRS. THIS IS RIDICULOUS THAT A 4 YEAR CAR NEEDS TO HAVE SUCH AN EXPENSIVE PART REPLACED AND ESPECIALLY ONE THAT INVOLVES THE EMISSIONS OF THE CAR. I BELIEVE IT SHOULD BE COVERED. *TR

Wheels
Filed Apr 14, 201444,500 milesPA

VEHICLE FAILED PENNSYLVANIA INSPECTION DUE TO SIDEWALL CRACKING ON ALL FOUR OEM MICHELIN LATITUDE TOUR P235/55R18 TIRES (FRONT TIRES HAVE 6/32" TREAD DEPTH REMAINING, REAR TIRES HAVE 7/32" TREAD DEPTH REMAINING). VEHICLE DEEMED UNSAFE TO DRIVE UNTIL ALL TIRES ARE REPLACED DUE TO RISK OF BLOWOUT. MICHELIN CAMPAIGN #13T006000 DOES NOT COVER THIS PARTICULAR TIRE, EVEN THOUGH SIDEWALL DEFECT IS THE SAME AS THAT AFFECTING THOSE TIRES THAT ARE INCLUDED IN RECALL. OWNER WAS OFFERED A 60% DISCOUNT ON REPLACEMENT TIRES FROM AN AUTHORIZED MICHELIN RETAILER, WHICH MANUFACTURER'S EXECUTIVE RESPONSE MANAGER CALLED "FAIR." MICHELIN NEEDS TO ACKNOWLEDGE THE DEFECT BY RECALLING AND REPLACING THESE TIRES BEFORE AN EXPECTANT MOTHER LIKE MYSELF IS KILLED DRIVING ON THEM. EITHER MICHELIN STANDS BY ITS WORKMANSHIP AND MATERIALS WARRANTY OR THEY DO NOT. *JS

Electrical System
Filed Apr 8, 2014MD

CPSC:I1440011A. 2010 GMC TERRAIN. CONSUMER STATED THE CAR IGNITION CUTS OFF WHILE DRIVING. CAR WAS TAKEN TO THE DEALER WHO COULD NOT REPRODUCE THE ISSUE. *LN

Engine
Filed Apr 6, 201440,000 milesMD

WHILE TRAVELING DOWN THE HIGHWAY, CHECK ENGINE LIGHT CAME ON AND DISPLAY READ POWER STEERING PROBLEM. AFTER GETTING OFF THE HIGHWAY AND COMING TO A STOP AT A REDLIGHT, THE CAR WOULD NOT DRIVE WHEN THE LIGHT TURNED GREEN. IT HAD NO POWER, EVEN THOUGH IT WAS RUNNING AND ENGINE WAS IDLING HARD AND MAKING A TERRIBLE NOISE. CAR WAS TOWED TO DEALER AND THE FIXED THE CAM ACTUATOR. CAR DROVE FINE FOR ANOTHER 2,000 MILES AND SAME ISSUED OCCURRED. IT IS CURRENTLY BEING REPAIRED...AGAIN. WILL FILE ANOTHER COMPLAINT WHEN I KNOW WHAT THE ISSUE IS. *TR

Electronic Stability Control (esc)
Filed Apr 1, 201420,000 milesMD

IGNITION SHUTOFF' WHILE DRIVING; THIS OCCURRED AT LEAST 8 TIMES; TOOK THE VEHICLE TO THE DEALER WHO COULDN'T REPRODUCE THE ISSUE, BUT THEY DID SUGGEST HAVING MY FUEL LINES REPLACED AT A COST OF $400. *TR

Visibility/Wiper
Filed Mar 31, 201495,000 milesNJ

FRONT WINDSHIELD WIPERS STOPPED WORKING. THE WIPER ARM ASSEMBLY BECAME DISCONNECTED FROM THE WIPER MOTOR SO THAT THE WIPERS STOPPED MOVING BACK AND FORTH. THERE WAS IMMEDIATE LOSS OF VISIBILITY DUE TO THE HEAVY RAIN. THE DISCONNECTED WIPER ARMS COULD BE MOVED BACK AND FORTH OVER THE WINDSHIELD BY HAND (STAYING IN TANDEM WITH EACH OTHER) AND THAT IS HOW I KNOW THEY DISCONNECTED FROM THE MOTOR. THE DESIGN OF THIS SYSTEM SHOULD BE MORE FAILSAFE, AND A FAILURE IN THE SYSTEM PRESENTS AN IMMINENT DANGER DUE TO THE LOSS OF VISIBILITY WHILE DRIVING IN THE RAIN. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Mar 27, 201473,000 milesMI

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAUSED THE HEATING AND DEFROST UNIT TO MALFUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 75,202. UPDATED 06/09/14*LJ UPDATED 06/13/2014 *JS

Air BagsCrash
Filed Mar 23, 201438,500 milesIN

INVOLVED IN A 21 CAR PILE UP IN THE UPPER PENINSULA DURING A COMPLETE WHITE OUT. WE WERE ONLY TRAVELING APPROXIMATELY 25 MILES PER HOUR BUT, WE DID HAVE SERIOUS IMPACT IN THE FRONT, AFTER HITTING A TRAILER AND ALSO SERIOUS IMPACT FROM BEHIND WHEN HIT BY A TRUCK AND TRAILER. NO AIRBAGS DEPLOYED. THE TRUCK TRAVELING AHEAD OF US, THAT WE HIT, THE AIRBAGS DID DEPLOY. MY FATHER AND BROTHER, WHO WERE ALSO BOTH DRIVING CHEVY TRUCKS, AND ALSO HAD SERIOUS FRONT END DAMAGE DURING THE SAME ACCIDENT, THEIR AIRBAGS DID NOT DEPLOY EITHER. *TR

Engine
Filed Mar 11, 201465,614 milesMI

CAM SHAFT POSITION ACTUATOR & CYLINOID & BALANCE SHAFT CHAIN MALFUNCTIONING FOUR TIMES BETWEEN 65,000 & 97,111. TWO DEALERSHIPS STATED THAT THEY WEREN'T AWARE THAT THIS WAS A RECURRING PROBLEM, EVEN THOUGH ALL DEALERSHIPS HAVE ACCESS TO THE GM GLOBAL SITE THAT LISTS ALL REPAIRS AND THIS NEW MODEL HAD EXCESSIVE POWERTRAIN REPAIR ISSUES DUE TO THE 2.4 LITER ENGINE. GM CUSTOMER CARE UTILIZED STALL TACTICS BY INSISTING THAT AN "OIL CONSUMPTION" TEST BE DONE THAT CAUSED WASTED MILES AND TIME AND STALLED CORRECTION OF THE PROBLEM BY PUSHING THE STATUTE OF LIMITATIONS PAST THE 4 YEAR LIMIT BECAUSE THEY KNEW THE CAR SHOULD HAVE BEEN REPAIRED WITH A NEW ENGINE OR NEW CAR. NEITHER DEALERSHIP HAD THE INTEGRITY TO ASSIST ME AS THE CONSUMER WITH THIS ISSUE, IN FACT I HAD TO SEEK ASSISTANCE FROM EXTERNAL AGENCIES TO EVEN LEARN THAT THERE WAS A COMPLAINT PROCESS HIGHER THAN THE DEALERSHIP AND CUSTOMER CARE WHEN THERE ARE REPEATED REPAIRS FOR THE SAME THE ISSUE. *TR

Engine
Filed Mar 11, 201444,000 milesTX

I WAS GOING ABOUT 40 MPH ABOUT TO GET ON THE FREEWAY, WHEN MY CAR BEGIN A LOUD NOISE, SHAKING, AND DROPPED SPEED TO ABOUT 20 MPH. THE DASHBOARD SAID SOMETHING ALSO ABOUT NO POWER, NO MATTER HOW MUCH I PUSHED THE GAS PEDAL, CAR WOULD NOT ACCELERATE. INSTEAD OF GETTING ON FREEWAY I PULLED OVER TO A GAS STATION. I CUT THE CAR OFF AND LEFT OFF FOR A MINUTE. I CUT IT BACK ON AND WAS RUNNING NORMAL. I IMMEDIATELY WENT TO THE DEALERSHIP WHERE I WAS TOLD THERE WAS A RECALL ON THE THROTTLE BODY AND THEY WOULD REPLACE FOR ME. THE PROBLEM IS THAT NO ONE BOTHER TO NOTIFY ME, AND IF I HAD NOT HAD THIS PROBLEM MIGHT NOT HAD KNOWN. *TR

Air Bags
Filed Mar 11, 201462,000 milesTX

I HIT A BUMP ABOUT A MONTH AGO, AND NOW MY "SERVICE AIRBAGS" LIGHT KEEPS COMING ON. I HAVE NOT HAD A COLLISION, BUT NOW EVERYTIMES I HIT A BUMP I GET A DING AND THE "SERVICE AIRBAGS." NOT SURE IF ANY RECALSS ON ARE FOR THIS PROBLEMS. *TR

Tires
Filed Mar 10, 201430,000 milesVA

TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN TIRES LINE LATITUDE TOUR TIRES, SIZE P235-55-R18, AND DOT NUMBER: M33J-007. THE CONTACT STATED THAT ALL TIRES EXHIBITED TREAD SEPARATION AND CRACKS FROM THE SIDEWALL. ADDITIONALLY, THE STEEL BELT WAS SEPARATED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. *TR

Air BagsCrash2 injured
Filed Mar 7, 20149,600 milesKY

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED BACK, NECK AND LEG INJURIES. THE FRONT SEAT PASSENGER SUFFERED NECK AND BACK INJURIES, AND BOTH OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED NORMALLY DURING THE CRASH. NO DEFECTS WAS DETECTED. THE FAILURE MILEAGE WAS 9,600.

Vehicle Speed Control
Filed Feb 19, 201446,786 milesAL

IT STALLED AND THE CHECK ENGINE LIGHTS CAME ON. THIS HAPPENED AGAIN 12/13 REPLACED EXHAUST CAM SOLENOID AND AGAIN IN JANUARY 2014 WHEN THEY HAD TO REPLACE THE CAMSHAFT POSITION EXHAUST ACTUATOR. THE HAVE ALSO AT DIFFERENT TIMES HAD TO REPLACE THE HIGH PRESSURE FUEL PUMP, WATER PUMP AND BALANCE SHAFT CHAIN, REPLACED THE CONDENSER, EVAC ON THE AIR CONDITIONER ON THIS VEHICLE AND THE OTHER 2010 GMC TERRAIN WE OWN. WE DO NOT FEEL LIKE WE SHOULD HAVE HAD TO PAY FOR THE AC CONDENSER SINCE IT HAPPENED ON BOTH VEHICLES WE OWN WITHIN MONTHS OF EACH OTHER BUT WE DID. THE OTHER 2010 TERRAIN WE OWN WAS IN THE SHOP IN JANUARY 2014 BECAUSE IT STALLED AND IT WAS CAM SHAFT AND THE THROTTLE BODY ABOUT 2 WEEKS LATER WE HAD TO TAKE THIS ONE IN FOR THE CAM. THE OTHER TERRAIN HAS WE OWN HAS ALSO HAD THE CAM WORKED ON SEVERAL TIMES. THIS VEHICLE HAS ALSO HAD SEVERAL RECALLS FOR OTHER ISSUES. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES BECAUSE THERE ARE SO MANY PEOPLE HAVING THESE SAME PROBLEMS. LOOK ON EDMONDS ONLINE FORUM AT ALL THE COMPLAINTS ABOUT THE 2010 TERRAINS AND THE 2010 EQUINOX. SOMETHING NEEDS TO BE DONE SO THE OWNERS CAN GET RID OF THESE VEHICLES BEFORE THEY STALL AGAIN AND SOMEBODY HITS THEM AND KILLS THEM LIKE THE SIX PEOPLE WHO DIED BECAUSE THE 2007 GM COBALT STALLED ON THEM WHILE DRIVING. WE NEED THE NHTSA TO HELP US. THEY WERE ALSO GOING TO CHARGE US ON THE OTHER VEHICLE ALMOST $900.00 TO FIX THE CAM SHAFT AND THROTTLE BODY, WHEN THE PROBLEM HAD OBVIOUSLY NOT BEEN FIXED ONE O

Vehicle Speed Control
Filed Feb 14, 2014500 milesAL

TL- THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY AND CAM SHAFT WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 44,000. PM *TR

Fuel/Propulsion System
Filed Jan 6, 201440,888 milesNM

WAS DRIVING DOWN THE ROAD DOING SPEED LIMIT OF 40 MPH. ALL OF A SUDDEN THE CAR STARTED SHAKING AND BY IT SELF DROPPED TO 20 MPH. DROVE TO APT AND SHUT CAR OFF. WHEN STARTED BACK UP IT SEEMED OK. TOOK TO THE DEALER, THEY SAID IT WAS THE THROTTLE BODY AND STABILIZERS. WHICH THOSE LIGHTS CAME ON AS IT HAPPENED. ENGINE POWER CONTROL LIGHT ALSO CAME ON. DEALER SAID THEY HAD TO ORDER PARTS AND WOULD COST AROUND $600. WOW. SEEMS LIKE A LOT OF THE SAME ISSUES ON HERE. I BELIEVE THEY SHOULD PUT A RECALL ON THIS ISSUE. *TR

Tires
Filed Dec 12, 201311,500 milesFL

ALL FOUR TIRES SEPARATED. *TR

Engine and Engine Cooling
Filed Nov 30, 201342,000 milesCA

I PURCHASED MY 2010 GMC TERRAIN IN MAY 2013. AFTER A FEW WEEKS OF HAVING THE TRUCK. I HEARD A RATTLING NOISE. I TOOK IT BACK TO WHERE I PURCHASED IT AND THEY SAID I WAS OUT OF OIL. FROM MAY - OCT. I HAVE HAD TO HAVE 4 OIL CHANGES WHICH MY MILEAGE WAS NOW 52,000. THE SERVICE LIGHT NEVER CAME ON BUT COULD HEAR A RATTLING SOUND. THEY RECENTLY DID A CONSUMPTION TEST ON THE TRUCK AND THEY SAY EVERYTHING LOOKS FINE. NOW WHEN I STOP AT A LIGHT OR STOP SIGN, MY TRUCK SHAKES AS THOUGH IT IS GOING TO TURN OFF. IT DOES THIS RANDOMLY. OF COURSE THEY COULD NOT DUPLICATE IT WHEN THEY TEST DROVE IT. MY LIGHT DOES NOT ALWAYS ILLUMINATE AND MY SPEAKER ON THE DRIVER SIDE WILL BE STATIC WHEN I START UP THE TRUCK. NEEDLESS TO SAY , HAVING THE TRUCK FOR ONLY A FEW MONTHS AND SEEING THIS MANY ISSUES IS A HUGE CONCERN, AFTER READING ALL THE COMPLAINTS I AM TRULY CONCERNED THIS IS NOT THE TRUCK THAT IS GOING TO LAST VERY LONG, EVEN THOUGH I PAID GOOD MONEY FOR IT. VERY DISAPPOINTING. I HAVE TALKED TO MANY PEOPLE WHO HAVE HAD TO HAVE THE ENGINE REPLACED. INSTEAD OF GOING THROUGH ALL THE REPAIRS THAT SEEMS LIKE THE IDEAL SOLUTION. ITS ODD WHEN YOU READ THE OTHER COMPLAINTS, IT SEEMS EVEN GMC DOESN'T KNOW HOW TO FIX THEIR OWN ISSUES OR DON'T KNOW WHAT IS CAUSING THESE PROBLEMS. I READ THAT GMC TERRAINS HAVE HAD 131 BULLETINS WOW. *TR

Traction Control System
Filed Nov 29, 201377,138 milesNY

I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND ALL OF A SUDDEN IT SLOWED DOWN TO ABOUT 20 MPH WITHOUT ANY WARNING. I LOOKED DOWN AND SAW THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT ON. IN THE MIDDLE OF THE DASHBOARD IT SAID ENGINE SPEED REDUCED. I BACKED DOWN AN ENTRANCE RAMP TO GET ONTO A LOCAL ROAD. AFTER 1 HOUR THE CAR WAS RESTARTED AND SEEMED OK. NOT LONG AFTER IT HAPPENED AGAIN. I TOOK IT TO THE GMC DEALER, THEY DROVE IT 47 MILES AND COULD NOT GET IT TO ACT UP.I GOT THE CAR BACK, DROVE IT 70 MILES HOME AND THE NEXT MORNING IT HAPPENED AGAIN, 3 MILES FROM MY HOUSE. I HAD IT TOWED TO THE DEALER. THE DEALER THEN REPLACED THE THROTTLE BODY ASSEMBLY FOR $540. IT HAS BEEN FINE FOR 2 WEEKS. IN 2010, GMC DECIDED NOT TO COVER THIS PART UNDER THE ENGINE WARRANTY (AS IT DID IN PREVIOUS YEARS) AND NOW ASSIGNS IT TO THE EMISSION SYSTEM WHICH IS NOT COVERED. I HAVE SEEN THIS PROBLEM LISTED ALL OVER THE INTERNET ON MANY VEHICLES. IT IS A DANGEROUS SITUATION WHEN THE CAR SLOWS DOWN LIKE THIS ON THE HIGHWAY. PLEASE ADD MY COMPLAINT TO THE LONG LIST OF PEOPLE WHO HAVE THIS PROBLEM. THANK YOU. *TR

EngineCrash
Filed Oct 30, 201323,970 milesFL

ON 10/17/2013 MY WIFE EXPERIENCED A SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE AT OUR LOCAL WALGREEN'S PHARMACY. AS SHE WAS PULLING INTO A PARKING SPACE IN FRONT OF THE PHARMACY THE CAR KEPT MOVING FORWARD SLOWLY ALTHOUGH SHE WAS PRESSING ON THE BRAKE PEDAL AS HARD AS SHE COULD. THE CAR CRAWLED UP THE CONCRETE CURB STOP SLOWLY AND HIT THE STEEL PIPE BOLLARD PLACED IN FRONT OF THE CURB STOP TO PROTECT THE WALKWAY FRONT OF THE STORE. NO INJURIES OCCURRED TO MY WIFE, NO ONE WAS ON THE WALKWAY AT THE TIME. ONLY DAMAGE WAS TO THE BOLLARD (BENT OVER) PLASTIC BUMPER, GRILL AND RIGHT FRONT FENDER OF THE CAR. BOLLARD AND A TRASH RECEPTACLE BROUGHT THE CAR TO A STOP. THIS IS THE SECOND TIME THIS OCCURRED. THE FIRST OCCASION WAS ABOUT A YEAR AGO WHEN I WAS DRIVING ON A NEIGHBORHOOD RESIDENTIAL STREET APPROACHING A STOP SIGN. AS THE CAR WAS SLOWING DOWN AND I WAS PRESSING ON THE BRAKE PEDAL THE CAR KEPT MOVING FORWARD WITH THE BRAKES BEING FULLY APPLIED. COULD HEAR THE ENGINE STRAINING AT AN INCREASED RPM. I LIFTED MY FOOT OFF THE BRAKE PEDAL AND JAMMED IT DOWN HARD AGAIN AND THE CAR CAME TO A STOP AT THE STOP SIGN WITH THE ENGINE IN NORMAL IDLE. IN THE THREE YEARS WE HAVE OWNED THIS CAR THESE ARE THE ONLY OCCASIONS THE PROBLEM HAS OCCURRED. *TR

Visibility
Filed Aug 28, 201344,000 milesGA

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE RADIO DISPLAY LIGHTING FLICKERED AND WOULD NOT ILLUMINATE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY) THAT COULD HAVE BEEN RELATED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *TT

Engine and Engine Cooling
Filed Aug 27, 201320,000 milesMD

EXPERIENCED A COMPLETE SHUT DOWN WHILE DRIVING; 1ST ACCELERATING TO ABOUT 20 MPH, RESTARTED VEHICLE, DROVE ABOUT 4 MILES TO MY HOME DOING APPROX. 35 MILES MPH, VEHICLE SHUT DOWN AGAIN. HAVE APPT WITH WILKENS-BUICK, GLEN BURNIE, MD ON 8/28/2013; HOPE I MAKE IT WITHOUT SOMEONE CRASHING INTO ME BECAUSE OF THE SHUTDOWN. JUST HAD 20000 ROUTINE MAINTENANCE WORK DONE. V6-2994 3.0L DOHC. *TR

Air Bags
Filed Jul 25, 201374,000 milesGA

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 3 MPH, SHE NOTICED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DRIVER'S SEAT CONNECTION BOX WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE AIR BAG HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. THE VIN WAS UNAVAILABLE.

Seat Belts
Filed Jul 22, 2013KS

APPROXIMATELY AROUND THE HIGH 4X,XXX MILES THE ENGINE STARTED GIVING ME EXTENDED CRANKING ISSUES. IT WOULD CRANK FOR 4-5 SECONDS AND NOT START AT ALL OR START BUT IDLES REALLY LOW LIKE ITS GOING TO DIE. I HAS DONE THIS COUNTLESS AMOUNT OF TIMES, EVEN CAUGHT IT ON VIDEO NUMEROUS TIMES ONLY BECAUSE EVERY TIME I BRING IT IN FOR THE STARTING ISSUE I ALWAYS GET THERE IS NOTHING WRONG WITH YOUR VEHICLE, HAVE A NICE DAY. IT GETS REALLY FRUSTRATING WHEN THE WIFE AND I DAILY DRIVE IT AND IT HAPPENS ABOUT 2-3 PER WEEK. AT TIMES WHEN I TURN OFF THE CAR, IT SOUNDS LIKE ITS STILL ON FOR A FEW SECONDS AND THAN TURNS OFF LIKE WHEN A BUILDING LOSES POWER. ON ANOTHER HAND, OVER A MONTH AGO THE DEALERSHIP CHECKED THE OIL AND SAID I WAS REALLY LOW ON OIL. BUT THEIRS STILL NOTHING WRONG WITH MY VEHICLE THEY CLAIM. AND TO MAKE THINGS WORSE THE SEATBELT SENSOR CAME ON AND STAYS ON A FEW HOURS AFTER I PICKED UP MY VEHICLE FROM THE LAST VISIT TO GET IT CHECKED FOR THIS CRANKING PROBLEM. THIS IS THE WORSE VEHICLE I EVER OWNED. I WOULD NOT RECOMMEND THE TERRAIN TO ANYONE. OH YEAH, I ALSO BROUGHT IT TOO 2 DIFFERENT GMC/CHEVY DEALERS WITH NO HELP FROM THEM AT ALL. THIS IS THE LAST TIME I'LL BUY A GMC/CHEVY VEHICLE - BUILT VERY POORLY. *TR

Steering
Filed Jul 2, 201322,692 milesCA

DEALER WAS ROTATING TIRES AND FOUND THE SWAY BAR LINK ON THE DRIVER FRONT SIDE WAS BROKEN IN TWO. THIS IS A ALL WHEEL DRIVE MODEL. I HAVE TO IDEA WHAT CAUSED THIS TO BREAK. *TR

Air Bags
Filed May 14, 201344,229 milesIN

A (SERVICE AIR BAG) LIGHT CAME ON IN MY TERRAIN.I FEEL THIS A GMC DEFECT AND SHOULD BE COVERED BY THEM. I HAVE ONLY 44,000 MILES. THEY SAID IT WILL COST ME $250. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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