Page 2 of 6 · complaints 51–100 of 290

2010 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train
Filed Oct 31, 2019100,000 milesMI

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING 5-10 MPH, THE VEHICLE SWITCHED FROM FIRST GEAR TO SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION FLUSH AND RESET WERE NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.

Visibility/Wiper
Filed Oct 23, 201985,000 milesPA

DRIVING AT 50 MPH IN POURING RAIN THE WINDSHIELD WIPER DETACHED AND GOT STUCK ON DRIVERSIDE OUTSIDE OF THE WINDSHIELD WHILE ON HIGH SPEED. THIS RESULTED IN THE WIPERS NON MOVING AND STUCK UPWARD THE MIDDLE OF THE WINDSHIELD. THANK GOD NO ONE WAS BEHIND ME OR THIS MAY HAD RESULTED IN AN ACCIDENT AS I COULD NOT SEE A THING. I HAD TO LEAN OUT MY DRIVER SIDE WINDOW TO SEE A SPOT I COULD SAFETLY PULL OVER. AFTER I DISLODGE DRIVER SIDE WINDOW WIPER BLADE THEY STILL WOULDN'T MOVE. MOTOR RUNS, BUT WIPER BLADES DON'T MOVE NOW.

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 17, 2019100,000 milesWI

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO ROSEVILLE BUICK GMC (2775 LONG LAKE RD, ST. PAUL, MN) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Unknown or Other
Filed Aug 5, 2019VA

THE OIL CONSUMPTION ISSUE COULD CAUSE VEHICLE TO BREAK DOWN AND GMC WANTS PEOPLE TO PAY FOR TEST IF USED. THATS NOT RIGHT.

Visibility/WiperCrash
Filed Jul 22, 2019115,000 milesKY

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, IN INCLEMENT WEATHER, WITHOUT WARNING THE WINDSHIELD WIPERS BECAME INOPERABLE WHICH CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THERE WAS NO INJURIES. THERE WAS NO POLICE REPORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE. PIIR= Y. AH

Electrical System
Filed Jul 8, 2019FL

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLASHED. CADILLAC VERA PEMBROOKE PINES (954-517-7827, 300 SOUTH UNIVERSITY DRIVE, PEMBROKE PINES, FL 33025) WAS NOTIFIED OF THE FAILURE, BUT WAS NOT AUTHORIZED TO SCHEDULE AN APPOINTMENT. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE FAILED TO GAIN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Visibility/Wiper
Filed Jul 2, 2019110,000 milesVA

THE WINDSHIELD WIPERS IN MY 2010 GMC TERRAIN MALFUNCTIONED (STOPPED WORKING) WHILE DRIVING IN HEAVY RAIN AND TRAFFIC ON A HIGHWAY. DURING THE DOWNPOUR AND TRAVELING AT APPROXIMATELY 45MPH, I SWITCHED MY WIPERS TO 'HIGH SPEED' AND IMMEDIATELY THE WIPERS HALTED IN THE UPPER LEFT POSITION, FAILING TO MOVE FROM THAT POINT. I EXPERIENCED A COMPLETE LACK OF VISIBILITY AND HAD TO MANEUVER IN BETWEEN CARS TO GET SAFELY TO THE SHOULDER. I AM VERY LUCKY THIS DID NOT RESULT IN INJURY AND/OR A WRECK. FROM THAT POINT, I NEEDED TO WAIT UNTIL THE RAIN STOPPED AS HIGH SPEED CARS PASSED ME ON THE SHOULDER, GIVEN MY WIPERS WOULD NOT MOVE - DESPITE THE BATTERY/ENGINE/CAR RUNNING APPROPRIATELY OTHERWISE. FROM INTERNET RESEARCH, IT APPEARS THIS IS A COMMON (AND VERY DANGEROUS) PROBLEM, WHERE THE PLASTIC SOCKET (OR LINKAGE) OF THE WINDSHIELD WIPERS DETACHES IN HIGH VELOCITY. THIS PART SHOULD BE RECALLED - AS IT HAS BEEN IN CANADA.

Electrical System
Filed Jun 6, 2019AR

TAKATA RECALL THE HEATER/DEFROSTER BLOWS COLD AIR INSTEAD OF HOT, SO WINDOWS WILL NOT DEFROST, AND THE RADIO PANEL LIGHTING KEEPS GOING OUT. THIS HAS BEEN A RECALL ON MY MAKE AND MODEL, BUT MY VIN NUMBER SHOWS NO RECALL.

Visibility/Wiper
Filed May 31, 2019110,000 milesMI

THE WIPER FAILED IN THE MIDDLE OF A HEAVY STORM ON THE HIGHWAY. VEHICLE HAD TO BE PULLED OVER TO THE EMERGENCY LANE AND BECAME UNDRIVEABLE UNTIL THE RAIN SUBSIDED. THE WIPER FAILURE WAS DUE TO THE WIPER TRANSMISSION LINK BALL SEPARATING FROM ITS SOCKET. IT SEEMS TO BE THE IDENTICAL FAILURE COVERED BY THE GM RECALL ON 2013 GMC TERRAIN AND CHEVROLET EQUINOX CROSSOVERS(NHTSA CAMPAIGN NUMBER: 16V582000). GM'S RECALL SHOULD INCLUDE 2010S AS WELL!

Visibility/Wiper
Filed May 30, 20192 milesNY

DRIVING HOME IN A TORRENTIAL RAIN STORM AND THE WIPERS SIMPLY STOP WORKING! I HAD MY SON IN THE CAR AND WAS TERRIFIED BECAUSE WE COULD NOT PULL OVER ON THE PARKWAY. UPRIGHT IN A VERTICAL POSITION WITH ZERO VISIBILITY NEARLY PLOWING INTO THE VEHICLE IN FRONT OF ME WITH STANDSTILL TRAFFIC. MY ARM TRYING TO PUSH THE WIPERS TO MOVE ....NO RESPONSES!, I AM SO ANGRY WE COULD HAVE BEEN KILLED! I AM READING THESE REPORTS AND I AM LIVID THAT GMC HAS NOT RECALLED THIS VEHICLE!,,, WHAT WILL IT TAKE FOR YOUR COMPANY TO RESPOND!,,,,,,

Engine
Filed May 28, 2019104,000 milesNC

AT STOP LIGHT CAR KEPT TURNING OFF. FIRST START START SHAKING THEN TURN OFF. SEVERAL TIMES. ALMOST GOT HIT IN REAR OF CAR SEVERAL TIMES. ABOUT 3 WEEKS. TOOK TO SHOP C & M. IN NY. HAD TO STAY IN NY 2 WEEKS. TIMING CHAIN. BROKEN. AND ENGINE LIGHT. PAID $1500.00, HAD 3 OIL CHANGES. HAVE TO KEEP ADDING MOTOR OIL.

Visibility/Wiper
Filed May 25, 2019126,000 milesMI

WINDSHIELD WIPER LINKAGE WIPER BROKE, I SEE SEVERAL OTHER PEOPLE HAVE THE SAME ISSUE.

Engine
Filed May 15, 2019GA

CAR IS LOSING OIL, NO DRIP ON GROUND, MUST BE BURNING IN MOTOR, HAVING TO ADD OIL EVERY FEW MONTH. THIS IS BEING GOING OWN FOR ABOUT 3YRS. WHEN WE GET OIL CHANGED, HAVE TO ADD OIL WITHIN 3 OR 4 MONTHS. HAVE STOPPED DRIVING CAR. NEED TO SALE IT NEED TO GET CAR FIXED. LOSING OIL WHEN DRIVING. NOT WHILE PARKED.

Visibility/Wiper
Filed Apr 27, 2019118,000 milesOH

DURING A DOWN POUR WHILE DRIVING ON THE HIGHWAY, THE WIPERS STOPPED WORKING. IT APPEARS THE PLASTIC BUSHING EITHER WORE OUT OR WAS FAULTY.

Electrical System1 injured
Filed Apr 9, 201980,000 milesID

TAKATA RECALL I WAS JUST DRIVING DOWN THE ROAD NOT IN MOTION AND SEVERAL THINGS HAPPEN TO MY GMC TERRAIN WITHIN LESS THEN A WEEK FIRST MY WINDOW ON DRIVERS SIDE STOPPED ROLLING ALL THE WAY UP. THEN THE BACK SEAT LOWER AIR POCKET IN SEAT BURST WHILE DOING NOTHING BUT DRIVING. THEN MY HEATER IN CAR WENT OUT. AFTER THIS MY HEATED SEAT ON CAR WENT OUT. THEN CAME A CLICKING NOISE BEHIND MY STEREO. NOT TO MENTION MY CAR STARTED VIBRATING. THEN DEFOGGONG SYSTEM, THERMOSTAT AND RADIATOR WENT OUT. LASTLY MY REMOTE STOPPED WORKING. AND MY LIGHT SENORS FOR THE CHECK ENGINE LIGHT WON'T GO OFF. IT'S ALSO GOT WEIRD CODES IT'S READING. CITY STREET. WHILE IN MOTION OR STATIONARY

Air Bags1 injured
Filed Apr 9, 2019120,000 milesID

FAULTY DRIVER WINDOW MOTOR, HEATED SEAT DRIVERS SIDE, BLINKING CD ON DASH, NOISES COMING FROM CD PLAYER, HEATER CORE AND THERMOSTAT,AIRBAGS,RELAYS AND FUSES. ALL WENT OUT INCLUDING LUMBAR BACK PAD ON DRIVERS SIDE. WHILE IN MOTION

Engine
Filed Apr 5, 2019108,000 milesIN

I OWN A 2010 GMC TERRAIN, I HAD TO REPLACE THE TIMING BELT MID 2016 WHICH COST AROUND $2000 , NOW LESS THAN 3 YEARS LATER I'M TOLD IT NEEDS REPLACED AGAIN, ANOTHER $2400 THIS TIME. MY VEHICLE IS BARLEY OVER 100,000 MILES. THIS IS ABSOLUTELY RIDICULOUS. OF COURSE THE FIRST TIME MY WARRANTY HAD JUST EXPIRED AND THE REPLACEMENTS WARRANTY IS 12 MONTHS/12,000 MILES. SO OF COURSE NOT COVERED AGAIN. I WOULD THINK THAT GMC WOULD WANT TO ADDRESS THIS AS AN ISSUE. ALMOST 4000 IN REPAIRS AND VEHICLE LESS THAN 10 YEARS OLD AND APPARENTLY 108,000 MILES. I'VE SEEN SEVERAL OTHER COMPLAINTS ONLINE AND FEEL GMC SHOULD HELP COVER THE REPAIRS OR DO A RECALL AND COVER IT. I WON'T BY ANOTHER GMC.

Visibility/Wiper
Filed Mar 30, 201997,243 milesMO

TAKATA RECALL MY WINDSHIELD WHIPERS QUIT WORKING, THEY STOPPED IN FEBRUARY WHEN I WAS DRIVING DOWN THE ROAD LEAVING THE STORE. I HAVE SPENT ALOT OF MONEY TRYING TO GET IT FIX THE PROBLEM AND I HAVNT BEEN ABLE TO FIX IT YET. THIS PROBLEM IS SO UNSAFE, IT IS MY MAIN DRIVING VEHICLE NEED IT TO GET TO AND FROM WORK AND I AM UNABLE TO DRIVE IN THE RAIN OR SNOW. I LIVE IN MISSOURI THIS IS A HUGE INCONVENIENCE.

Engine
Filed Mar 3, 2019150,000 milesMI

PCV SYSTEM HAS A SERVICE BULLITEN ON THIS. PCV SYSTEM FROZE UO CAUSING THE REAR MAIN SEAL TO BLOW OUT.

Electronic Stability Control (esc)
Filed Feb 26, 20191,001,000 milesMI

SERVICE STABILITRAK LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. HAPPENS WHILE DRIVING AT ANY SPEED OR STOPPED AS WELL AS ON CLEAR DRY ROADS. HAVE TO SHUT OFF AND RESTART CAR MULTIPLE TIMES TO GET FULL ENGINE POWER.

Visibility/Wiper
Filed Feb 12, 2019113,000 milesMD

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. SPORT CHEVROLET (3101 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-6000) DIAGNOSED THAT THE LINKAGE AND WINDSHIELD WIPER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) ALTHOUGH THE FAILURE WAS SIMILAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Electronic Stability Control (esc)
Filed Nov 15, 2018132,685 milesNJ

WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES.

Electronic Stability Control (esc)
Filed Oct 19, 201898,000 milesIL

WHILE DRIVING MY CAR THE STABILI-TRACK SERVICE LIGHT COMES ON. THEN THE CHECK ENGINE, BRAKE, ABS, AWD, AS WELL AS THE POWER STEERING LIGHTS COME ON. THEN I LOSE POWER STEERING AND MY SPEED IS THROTTLED DOWN A LOT. ITS HAPPENED ON THE EXPRESSWAY AND CITY STREETS. WHEN ON THE EXPRESSWAY I HAVE TO IMMEDIATELY GET TO THE SHOULDER WITHOUT GETTING INTO AN ACCIDENT. I'VE HAD MY CAR TOWED TO THE MECHANICS SHOP MULTIPLE TIMES AND THEY'VE TOLD ME THAT THERE ARE NO CODES WHEN HOOKING UP THE COMPUTER. THEY KEPT IT A FEW TIMES IN THE LAST 3 YEARS AND HAVE TOLD ME THERE WERE MISFIRES AFTER LETTING THE CAR SIT AND TESTING IT OUT (TEST DRIVING) AND WORK WAS NEEDED (THROTTLE BODY REPLACEMENT, SPARK PLUG REPLACEMENT, CAM SHAFT SWAP OUT AND A FULL TUNE-UP). $1000 AND LESS THAN A YEAR LATER IT HAPPENS AGAIN AND THEN AGAIN. THIS IS THE 3RD YEAR (2016, 2017, 2018) IT HAS HAPPENED TO ME IN A ROW AND ALL THE MECHANIC CAN SAY IS THAT IT MAY BE SOMETHING GM SHOULD INVESTIGATE. I'VE CALLED GM WITH NO LUCK. THIS IS EXTREMELY UNSAFE AND I AM THANKFUL THAT MY KIDS WERE NOT IN THE CAR WHEN IT HAPPENS. TRYING TO NAVIGATE TRAFFIC ON THE EXPRESSWAY WHEN YOUR CAR THROTTLES DOWN TO 25-35 MPH IS INSANE.

Engine
Filed Oct 1, 2018TN

VEHICLE'S ENGINE MAKE LOUD NOISE WHEN STATIONARY AND IN MOTION. NEVER HAS MADE THIS SOUND BEFORE. ALL RECALLS THAT WERE LISTED WHICH WERE THE HIGH FUEL PUMP AND CARBON MONOXIDE HAVE BEEN COMPLETED YET NO CHANGE IN VEHICLE. DEALERSHIP STATED THAT IT MAYEXHAUST AND CATALYST CONVERTER ARE THE ISSUES. AFTER DOING SOME RESEARCH ONLINE, I'VE DISCOVERED THAT OTHER OWNERS OF THIS VEHICLE ALONG WITH OWNERS OF THE EQUINOX HAVE THE SAME ISSUE.

Visibility/Wiper
Filed Sep 20, 201872,000 milesIL

WHILE DRIVING RAN WASHER FLUID BUT WINDSHIELD WIPERS DID NOT WORK. COULDN'T SEE AND HAD TO FIND A PLACE TO PULL OVER. VERY HAZARDOUS.

Unknown or Other
Filed Aug 27, 201878,000 milesVA

CRACKED CATALYTIC CONVERTER AT 78,000 MILES

Electrical System
Filed Aug 25, 2018104,234 milesFL

THE RADIO WILL GO BLANK CAUSING ME TO NOT SEE THE SCREEN

Electrical SystemCrash
Filed Aug 2, 201877,000 milesNY

ENGINE - SLOWS DOWN AND SPEED UP AND JOLT AS IT ACCELERATE IN SPEED. HEATED SEATS - A MONTH AFTER PURCHASE THEY STOPPED WORKED OIL PUMP - THE FILTER GETS CLOGGED WITH METAL SHAVING AND WOULD NOT ALLOW THE OIL TO GET TO THE ENGINE. AS A RESULT, I HAD TO GET OIL CHANGES 3 TIMES IN A MONTH. DASH BOARD AND STEREO LIGHT WOULD FLICKER AND DIM. STEREO WOULD REPEAT WORDS AND GET STUCK IN ONE PLACE. THE WIND SHIELD WIPERS STOPPED WORKING DURING A RAIN STORM AND WERE WIPING IN TWO SEPARATE DIRECTIONS AT THE SAME TIME.

Engine
Filed Jul 24, 2018115,000 milesIL

WE PURCHASED THE 2010 GMC TERRAIN ON MARCH 30TH AND SINCE WE HAVE HAD TO CHANGE THE OIL 3 TIMES AND ONCE REFILL THE OIL. WE HAVE TO CHECK IT DAILY TO MAKE SURE IT HAS OIL AND IS SAFE FOR OUR DAUGHTER TO DRIVE IT. THERE ARE SO MANY PEOPLE THAT HAVE COMPLAINED ABOUT THIS EXACT PROBLEM WE HAVE FOUND OUT SINCE WE PURCHASED THE CAR. I WOULD HAVE NEVER PURCHASED AND DONT WANT TO SELL IT TO SOMEONE ELSE WITH THE SAME PROBLEM. I FEEL THE COMPANY SHOULD STAND BEHIND THE ISSUE. THERE IS NO LEAKS WE HAVE NO OIL IN OUR DRIVEWAY AND THE CAR DOES NOT SMOKE. THE OIL JUST BURNS AWAY I GUESS. I FEEL THE DEALERSHIP WE PURCHASED FROM SHOULD HAVE FIXED THIS BEFORE THEY SOLD IT.

Power Train
Filed Jul 17, 201830,000 milesNC

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO REVERSE WHEN ENGAGED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TRENT BUICK GMC (1707 INTERSTATE 42, NEW BERN, NC 28560, (252) 649-0622) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Air Bags
Filed Jul 2, 201895,500 milesNV

LIGHT ON DASH SHOWS AIRBAG MAY BE DEFECTIVE

Engine
Filed Jun 12, 201888,000 milesMO

VEHICLE IS EXHIBITING EXCESS OIL CONSUMPTION. I HAVE HAD THE VEHICLE SINCE FEBRUARY OF 2018 AND HAVE HAD THE OIL CHANGED TWICE- BOTH TIMES THE DIPSTICK BARELY HAD AN OIL ON IT. I EXPERIENCED ENGINE KNOCKING AT ONE POINT (BETWEEN OIL CHANGES) AND CHECKED THE OIL TO REALIZE IT WAS ALMOST DRY.

Engine
Filed Jun 4, 201885,000 milesMA

JUST LIKE SO MANY OTHERS THAT HAVE COMPLAINED, THE ENGINE SEIZED WITH JUST 85,000 MILES ON IT. IT WAS ALWAYS WELL MAINTAINED AND OUT OF THE BLUE, WHILE DRIVING ON THE HIGHWAY AT ABOUT 45MPH (IN LIGHT TRAFFIC), THE CHECK ENGINE LIGHT CAME ON AND IT DIED. I'VE HAD TWO MECHANICS LOOK AT IT AND BOTH SAY IT NEEDS A NEW ENGINE. THEY BOTH ALSO SAY THAT THIS IS ONE OF THE WORST ENGINES THAT HAS EVER BEEN MANUFACTURED. I NOW HAVE TO DECIDE IF I WANT TO PAY $6000 FOR A NEW (USED) MOTOR, OR IF I WANT TO WALK AWAY AND EAT THE BALANCE OF MY LOAN. THANKS GMC!

Visibility/Wiper
Filed Jun 1, 201898,400 milesMI

WHILE DRIVING DURING TROPICAL STORM ALBERTO THE WIPERS ON MY 2010 GMC TERRAIN SLT COMPLETELY STOPPED WORKING ALMOST CAUSING US TO CRASH. THIS SEEMS TO BE A COMMON PROBLEM WITH THE BUSHINGS GOING OUT ON THE WIPER ASSEMBLY AND THERE IS EVEN A RECALL IN CANADA. WHY NOT USA?!?! TO ADD TO THE PROBLEM YOU CAN'T JUST REPLACE THE BUSHINGS, YOU HAVE TO REPLACE THE WHOLE LINKAGE WHICH IS $125! SINCE WE DO NOT WANT TO PAY LABOR COSTS WE ARE TRYING TO REPLACE THE LINKAGE OURSELF. WHAT A NIGHTMARE THIS HAS BEEN. GM NEEDS TO TAKE A NICE LONG LOOK AT THE NUMBER OF COMPLAINTS FOR THESE AND DO FOR THE US WHAT THEY HAVE DONE FOR CANADA. VERY DISAPPOINTED. THIS ISSUE GREATLY IMPAIRS ONES ABILITY TO SEE WHILE DRIVING AND PEOPLE COULD LOSE LIVES OVER THIS. I WONDER HOW MANY ACCIDENTS HAVE HAPPENED DUE TO THIS ISSUE AND THE PERSON DID NOT LIVE TO TELL YOU THEIR STORY. GM SAVE LIVES AND RECALL THE WIPER LINKAGE ON ALL YEARS OF TERRAINS IN THE USA!!!

Engine
Filed May 15, 2018NY

HAD ONE CATALYTIC CONVERTER REPLACED A FEW WEEKS AGO NOW NEED THE 2ND ONE REPLACED. GM HAS A SPECIAL COVERAGE NOTICE FOR 2010-2011 CATALYTIC CONVERTERS ON THE 2.4 LITER ENGINE BUT NOT THE 3.0. MY 3.0 HAS THE SAME ISSUE AND GM SHOULD INCLUDE COVERING THIS UNDER SPECIAL COVERAGE.....I PHONED TO VOICE THE ISSUE AND THEY GAVE ME A CASE NUMBER SHOULD THERE BE INCLUSION FOR THE 3.0 IN THE FUTURE. HAD A FEW CARS OVER THE YEARS AND NEVER HAD TO REPLACE ONE CATALYTIC CONVERTER, TWO ON A CAR THAT DOES NOT HAVE ALOT OF MILEAGE AND NOT INCLUDED IN THE SPECIAL COVERAGE FOR THE 2.4 ENGINE DOES NOT SEEM RIGHT.

Engine
Filed Apr 26, 201887,091 milesMI

GENERAL MOTORS KNOWINGLY AND WILLFULLY MANUFACTURED AN ENGINE WITH AN OIL CONSUMPTION ISSUE CAUSING DAMAGE TO THE ENGINE. THIS IS A WELL KNOWN ISSUE, AND GM IS REQUIRING ME TO PAY FOR THE REPLACEMENT. I CANNOT STRESS ENOUGH THAT SUNDANCE CHEVROLET (LANSING, MI) HAD A FIDUCIARY RESPONSIBILITY TO NOTIFY ME OF THE OIL CONSUMPTION PROBLEM WHEN I BROUGHT IT IN TO THEM. THEY WERE NEGLIGENT IN THEIR DUTY TO ME AS THEIR CUSTOMER. GM HAS ALSO BEEN DERELICT IN THEIR DUTY TO ACCEPT RESPONSIBILITY FOR THE FAULTY ENGINE THEY MANUFACTURED AND THEIR DEALER SOLD TO ME.

Electrical System
Filed Apr 21, 2018125,000 milesOH

VEHICLE INTERMITTENTLY (DRIVES FINE FOR A WEEK, DAY, MONTH WITH NO PROBLEM) DIES ON ME WHILE DRIVING, OR WONT ACCELERATE ABOVE 35MPH. SYSTEM SAYS OVERHEAT CONDITION BUT THE TEMPERATURE GAUGE DOES NOT SAY IT'S OVERHEATING. DEALERSHIP RUNS DIAGNOSTICS AND SAYS NOTHING WRONG BUT IT KEEPS HAPPENING UNEXPECTEDLY. CAUSES PROBLEMS ON HIGHWAY AND IS DANGEROUS. 3 MECHANICS SAID BAD ECM, BUT CHEVY DEALERSHIP WILL NOT REPLACE OR REFLASH ECM. I'VE SPENT THOUSANDS OF DOLLARS FLUSHING RADIATOR, REPLACING THERMOSTAT, REPLACING CAMSHAFT SENSORS, MASS AIRFLOW SENSOR, RUNNING DIAGNOSTICS, RENTING VEHICLES, AND NOTHING HELPS. I SEE WHERE THERE ARE RECALLS OF GMC TERRAIN ECM'S BUT NOT MINE? THIS IS GETTING RIDICULOUS. I NEED HELP. I OWE MORE THAN THE CAR IS WORTH AND I'M PAYING SO MUCH TO DIAGNOSE SOMETHING THAT SHOULD BE TAKEN CARE OF BY GM.

Power Train
Filed Apr 10, 201890,000 milesAZ

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH, THE 'OVERHEATED TRANSMISSION' MESSAGE DISPLAYED ON THE MESSAGE CENTER AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STILL FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Engine
Filed Apr 10, 201887,091 milesMI

VEHICLE HAS CONSISTENTLY RUN LOW/OUT OF OIL, AND OIL WOULD NEED TO BE ADDED WEEKLY TO MAINTAIN LEVELS. AFTER ASKING/CHECKING FOR RECALLS, NOTHING WAS FOUND. TWO WEEKS AGO THE VEHICLE KEPT STALLING WHEN DRIVING. MECHANIC FOUND THAT TIMING CHAIN HAD STRETCHED CAUSING ENGINE DAMAGE. THIS IS THE SAME AS REPORTED IN NHTSA #10053269.

Service Brakes
Filed Mar 20, 201880,300 milesPA

WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES. I WAS TOLD THE THAT IT SAYS A MISCOMMUNICATION AND NO CODE IS RECORDED. THE SERVICE LIGHT ISSUES HAPPEN ON CITY STREETS. THE SLUGGISH ACCELERATION HAPPENS ON BOTH CITY AND HIGHWAY. I HAVE BEEN TO THE GMC DEALER SEVERAL TIMES OVER THE LAST 2-3 WEEKS.

Power Train
Filed Mar 20, 201854,000 milesMI

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO VYLETEL BUICK GMC (40755 VAN DYKE, STERLING, HEIGHTS, MI) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *TT

Engine
Filed Mar 16, 2018170,011 milesDE

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING 45 MPH, THE "ENGINE POWER REDUCED" WARNING INDICATOR DISPLAYED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. HERTRICH BUICK GMC IN SEAFORD, DELAWARE WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR SERVICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,011.

Fuel/Propulsion System
Filed Feb 27, 2018130,000 milesIA

I HAVE THIS GMC VEHICLE, IT HAS OIL CONSUMPTION ISSUES WHICH ALSO AFFECTS THE PISTONS, TIMING CHAIN AND THE PERFORMANCE AND DRIVABILITY OF THE VEHICLE, THERE WAS A RECALL OF SORTS ON THIS MAKE AND MODEL UP TO SO MANY MILES. I NEVER SAW ANYTHING MAILED OR SENT TO ME ABOUT THIS. RECENTLY I HAVE HAD PROBLEMS WITH IT STALING OUT WHEN DRIVING AND PULLING INTO HIGHWAYS. I TOOK IT IN TO A GMC DEALERSHIP AND HAD THEM WORK WITH ME TO GET GMC TO FIX THE PROBLEM. THE VEHICLE IS NOW OVER THE ALLOWED MILES AND THEY WILL NOT ATTEMPT TO HELP CORRECT THE ISSUE, I DON'T UNDERSTAND HOW I'M SUPPOSED TO MAGICALLY KNOW THERE WAS AN ISSUE AND A RECALL ON PROBLEMS IF I NEVER WAS NOTIFIED AND IT DIDN'T START EXHIBITING MAJOR PROBLEMS UNTIL IT WAS NOT WITHIN THE ALOTED MILES THEY HAVE SET. AS I STATED EARLIER, THE DRIVEABLITY IS AFFECTED AND IT SEEMS LIKE AN UNSAFE AND POTENTIALLY DANGEROUS ISSUE, I'M REACHING OUT AND TRYING TO FIND OUT IF THERE IS ANY KINDA OF SOLUTION THAT CAN BE RESOLVED WITHOUT ME SPENDING THOUSANDS OF DOLLARS ON A VEHICLE THAT HAS A DOCUMENTED HISTORY IF ISSUES. THANKS

Engine
Filed Feb 23, 2018110,000 milesCA

INTERNAL ISSUE WITH TRANSMISSION AS DIAGNOSED BY GMC DEALER. CAR WILL NOT GO INTO REVERSE OR GEAR UP PASSED 40 KM/H. FAILURE HAPPENED SUDDENLY AND WITH NO WARNING SIGNS WHILE DRIVING AND EXCITING HIGHWAY. CAR WAS PURCHASED NEW AND WAS WELL MAINTAINED. 8-9 YEARS OLD CAR, WITH 110,000 KM. FOUR CYLINDER, 2.4L ENGINE, FRONT WHEEL DRIVE.

Engine
Filed Feb 22, 201865,775 milesNE

MY VEHICLE, 2010 GMC TERRAIN, AT TIMES WOULD SPUTTER AND ACT LIKE IT WANTS TO DIE AT IDLE, SO I TOOK IT INTO THE DEALERSHIP AND THEY FOUND THAT THE HIGH PRESSURE FUEL PUMP WAS LEAKING INTO THE CRANKCASE CONTAMINATING THE OIL WITH FUEL. THERE IS CURRENTLY A RECALL FOR THIS ISSUE, #43180: PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP, REFERENCE # N16204318, RELEASE DATE: SEPTEMBER 2016. I WAS TOLD THAT MY VEHICLE WAS NOT PART OF THIS RECALL BECAUSE IT DID NOT INCLUDE MY VIN. I BELIEVE THAT THE RECALL NEEDS TO BE EXPANDED TO COVER MORE VEHICLES BECAUSE THERE ARE MORE VEHICLES THAT ARE AFFECTED BY THIS ISSUE.

Engine
Filed Feb 14, 2018MD

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ENGINE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE CATALYTIC CONVERTER TWICE IN THE VEHICLE, BUT THE FAILURE RECURRED. IT WAS LATER DETERMINED THAT THERE WAS A CRACKED INTAKE MANIFOLD AND MOISTURE IN THE MANIFOLD. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Feb 5, 201875,000 milesNY

75K MILES ON VEHICLE WHICH WAS MAINTAINED REGULARLY AND ENGINE SEIZED DUE TO OIL CONSUMPTION. NO SORT OF LOW OIL, REPLACE OIL OR ANY TYPE OF INDICATOR LIGHT ILLUMINATED TO WARN ME OF ANY SORT OF ISSUE. VEHICLE WAS IN MOTION, ENGINE LIGHT CAME ON THEN CAR DIED. INFORMED BY GMC THAT THERE WAS LIKELY NOTHING THEY CAN DO BECAUSE THE CAR WILL NOT START TO EVALUATE THE ISSUE AND I DID NOT DO MY MAINTENANCE AT THE DEALERSHIP

Electrical System
Filed Feb 5, 2018149,000 milesOK

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED OIL ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO JOE COOPER CHEVROLET CADILLAC (4920 N AUTOMALL DR, SHAWNEE, OK 74804) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 8-3863678608 WAS FILED. THE FAILURE MILEAGE WAS 149,000.

Visibility/Wiper
Filed Feb 3, 201873,850 milesWA

WHILE DRIVING ON HIGHWAY DURING HEAVY DOWNPOUR AT NIGHT WITH RUSH HOUR TRAFFIC, THE WIPERS SUDDENLY STOPPED MID MOTION. I IMMEDIATELY BLINDLY PULLED OVER TO THE SIDE OF THE ROAD. I COULD HEAR THE WIPER MOTOR, BUT THE WIPERS WEREN'T WORKING. HAD VEHICLE TOWED HOME WHERE I TOOK APART COWL AND WIPER ASSY AND NOTICED THE WIPER LINKAGE WAS DISCONNECTED FROM THE WIPER TRANSMISSION AND MOTOR. I WILL REPLACE LINKAGE ASSY AS "BALL" CONNECTOR TO TRANSMISSION HAS FAILED.

Seat Belts
Filed Feb 1, 201894,000 milesCA

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY TIGHTENED AND WOULD NOT UNLATCH. THE CONTACT STATED THAT THEY HAD TO CUT THE SEAT BELT. PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA) WAS CONTACTED, BUT DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 GMC Terrain → · Every Terrain year → · How the figures are calculated →