WHILE DRIVING THE CAP PARTIALLY CAME OFF THE TIRE, BREAKING THE BRAKE LINE AND CAUSING DAMAGE TO THE REAR HEATER AMD REAR QUARTER PANEL (FIRESTONE LT 245 75 R16). NLM
1999 GMC Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
DISC BRAKE ROTORS WERE WARPED. THERE WAS A LOT OF WOBBLING IN STEERING WHEEL AFTER APPLYING BRAKES. TOOK VEHICLE TO DEALER & INFORMED BY MECHANIC THAT FRONT DISC BRAKES WERE WARPED BADLY & NEEDED TO BE REPLACED.*AK
REPORTED TO LOCAL DEALER, THEY CANNOT FIX UNLESS WE BRING IN WHEN WET. VEHICLE STILL UNDER WARRANTY. ABS LOCKS UP WHEN WET AND BACKING UP. (DOT NUMBER: N/A TIRESIZE: N/A)
FIRESTONE WILDERNESS HT TIRE (P235 70 R16) EXPERIENCED A SIDEWALL BLOWOUT. *SLC
I HAVE HAD 3 SETS OF BRAKES. NOW THEY ARE WORN AGAIN, 32,000 MILES, WITH CRACKED ROTORS. DEALER WILL NOT FIX.
LEFT REAR TIRE ON THIS 1999 CHEVROLET SUBURBAN HAS COMPLETELY LOST TREAD, TIRE IS STILL INFLATED. IT IS A STEEL TEX/AT LT245/75R16. FIRESTONE HAS BEEN CONTACTED.*AK
FIRESTONE STEELTEX RADIAL R4S TIRES P245/75R16 DOT VN11, EXPERIENCED SEPARATION BETWEEN THE STEEL BELTS AND TREAD WITH TIRES ONLY HAVING 18000 MILES ON THEM. *SLC
CONSUMER NOTICED HIGH PITCHED WHISTLE FROM THE AIR VENTS, DEALER FOUND PROBLEM TO BE CAUSED BY A SMALL BLADDER IN THE AIR CONDITIONING UNIT WHICH ONCE REMOVED IS ALMOST IMPOSSIBLE TO REPLACE CORRECTLY. *SLC
HAVING DIRVEN A MANICURED GRAVEL ROAD AT 30 MPH, DISTANCE OF 25 MILES, @ KANANASKIS NATIONAL PARK IN BRITISH COLUMBIA, ALL FOUR TIRES SHOWED GRAVEL PUNCTURE/SPLIT MARKS, ABOUT 12 ON EACH TIRE. ONE OF THESE WENT THROUGH TO THE AIR CHAMBER, AFTER DRIVING ON THE DAMAGED TIRES FOR APPROXIMATELY 2800 MORE MILES. TIRES WERE REMOVED AND REPLACED WITH MICHELIN. ONE MONTH AGO, COSTCO REPLACED ALL 5 FIRESTONES WITH 5 MICHELINS. ONE IS MOUNTED AS SPARE; OTHERS ARE IN GARAGE FOR FUTURE USE. FIRESTONE WAS CONTACTED IN RENO TWICE. GMC WAS CONTACTED TWICE AND HAD POSSESSION OF DAMAGED TIRES FOR 3 WEEKS. FIRESTONE ATTEMPTED TO REASSURE CUSTOMER (AGE 58) ALL WAS OK. "PERMIT MY GRANDMOTHER TO TRAVEL ON THESE TIRES." AFTER THE AIR LOSS, I DIDN'T BUY FIRESTONE'S REASSURANCE. FIRESTONE HAS NO ROAD HAZARD GUARANTEE. GMC WAS NOT TOO CONCERNED, AND THE TIRES WERE RETURNED TO ME AND HELD FOR A YEAR, UNTIL COSTCO RECENTLY. FIRESTONE STEELTEX R4S ARE TOO BRITTLE? THAT IS MY ASSESSMENT. BECAUSE I ACTED QUICKLY TO REPLACE, THEY DIDN'T CATCH ME IN ANY BUT COST AND TIME. I WILL NEVER BUY ANOTHER FIRESTONE PRODUCT. GMC IS NOT MY FRIEND. YOU CAN TELL THAT TO GEORGE GREEN, THE GEN. MGR. AT WINKEL GMC, AND SEE IF HE NOW CARES! (TIRESIZE: 245 75R 16)( DOT NUMBER: TIRE SIZE: 245 75R 16 )
WHILE DRIVING ABOUT 40 MPH AND TOWING A TRAILER, PASSENGER'S SIDE REAR TIRE BLEWOUT. DRIVER WAS ABLE TO MAINTAIN CONTROL OF VEHICLE. ORIGINAL TIRE EQUIPMENT ON A 1999, SUBURBAN. TIRE SIZE P24575R216. TIRE MILEAGE AT 39,000. FIRESTONE WAS CONTACTED ABOUT T PROBLEM. OWNER WAS TOLD THAT HE COULD REPLACE THE TIRE, AND FILE A CLAIM FOR REIMBURSEMENT. *AK
THE BATTERY FAILED COMPLETELY AND SUDDENLY. THE VEHICLE WAS OPERATING FINE. THEN SUDDENLY THERE WAS ABSOLUTELY NO POWER. ON INSPECTION, THE OEM DELCO BATTERY CASE HAD CRACKED AND ACID SPILLED. POSITIVE BATTERY POST WAS LOOSE IN CASE. GMC DEALER REPORTS MANY SIMILAR FAILURES.*AK
I HAVE HAD THREE (3) EXPLOSIVE BLOWOUTS OVER THE PAST TEN MONTHS. ALL THE TIRE FAILURES INVOLVED THE SAME TYPE AND SIZE TIRE LISTED. ALL THREE OF THE TIRE FAILURES RESULTED IN TREAD SEPERATION AND THE LAST ONE DENTED MY CAR AND BENT THE EXHAUST PIPE IN HALF. I WAS FORTUNATE IN ALL THREE FAILURES TO HAVE NO TRAFFIC AROUND ME AND A PLACE TO PULL OFF THE ROAD TO CHANGE THE TIRE(S). ALL THREE FAILURES WERE DURING HIGHWAY DRIVING AND ALL OCCURED AT APPROXIMATELY 65 MILES PER HOUR. *AK (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
I HAVE TRIED TO RESOLVE THIS WITH SAN BERNADINO GMC AND INLAND VALLEY GMC. NO SATISFACTION YET. BRAKES GO OUT ON AN AVERAGE OF 5000-6000 MILES. NOW, GMC WILL NOT WARRANTY THEM ANY LONGER BECAUSE OF MY PROBLEMS. STEERING WHEEL NOISE HAS GOT BETTER BUT NOT FIXED YET. HAD THIS SINCE I HAVE HAD THE VEHICLE. VIBRATING IN REAR END, OCCURES AFTER WARM. CONTINOUSE PROBLEM.*AK
THE PASSENGER SIDE OF THE WINDSHIELD FOGS. *SLC
REAR DRIVER'S SIDE TIRE TREAD SEPARATED WHILE DRIVING AT 70MPH. DEALER SAID IT WAS A TIRE DEFECT. GOODRICH TIRE. *AK
THE MICHELIN 235 75 P15 TIRES ON THE VEHICLE EXPERIENCED TREAD SEPARATION AT 12048 MILES, THE VEHICLE HAS BEEN THROUGH THREE SETS OF TIRES WITH ONLY 39154 MILES ON THE VEHICLE. *MJS
WHILE DRIVING DOWN ROAD AT AN EXTENDED AMOUNT OF TIME VEHICLE WILL SHUT OFF. TOOK TO DEALER , AND THEY DID A PROGRAM UPGRADE. CONSUMER CONTINUED TO HAVE PROBLEM, BUT DEALER COULDN'T DUPLICATE THE PROBLEM.*AK
STEERING WOULD JERK LEFT/RIGHT INTERMITTENTLY UNDER LOAD (WHILE NEGOTIATING BEND IN ROAD). PROBLEM PROGRESSED TO POWER ASSIST FAILURE. LOCAL REPAIR SHOP DIRECTED US BACK TO SPECIFIC PERSON AT DEALERHIP TELLING US THAT THEY HAVE SENT SEVERAL SUBURBAN OWNERS THERE WITH SAME COMPLAINT. DEALER REPLACED SOMETHING IN GEAR BOX. PROBLEM WAS NOT RESOLVED AND HAS WORSENED. TRUCK BACK IN SHOP THIS WEEK. DEALER IS INVESTIGATING.
BRAKE PADS ARE LASTING ABOUT 3000 MILES THE PULLING TO THE LEFT OR RIGHT WHEN BRAKES ARE APPLIED. OR BRAKES DO NOT WORK AT ALL.
THE ENTIRE REAR END HAD TO BE REPLACED, THE DEALER SAID THEY SEE THIS QUITE A BIT.
WINDSHIELD CRACKED UP MIDDLE, WE'VE SEEN MANY GMC PRODUCTS WITH THE SAME CRACK
WHILE PULLING A CAMPER CONSUMER STOPPED AT A STOP SIGN,. THEN, CONSUMER PRESSED SLIGHTLY ON GAS AN RPMS WENT TO 4000, BUT CAR WOULD NOT MOVE. CONSUMER COULD BE IN TRAFFIC, AND IT MAY TAKE OFF. CONSUMER LOSES POWER GOING UP A HILL.*AK
WHEN BRAKES ARE APPLIED VEHICLE PULLS TO THE LEFT, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED VEHICLE. *AK STILL THE REAR BRAKES DO NOT HOLD AND LEFT FRONT BRAKES LOCK UP CAUSING VEHICLE TO PULL TO THE LEFT. *YH
WE HAVE REPORTED EXCESSIVE BRAKE WEAR AND PULLING TO THE MANUFACTURER. WHEN BRAKES ARE APPLIED, VEHICLE PULLS SHARPLY TO LEFT LANE. DEALER HAS REPLACED PADS AND ROTORS AND CALIPERS SIX TIMES IN 10,000 MILES. OTHER OWNERS ARE EXPERIENCING SAME PROBLEMS. MANUFACTURER REP SAYS TO JUST PULL HARDER ON STEERING WHEEL. WE HAVE ALSO CONTACTED BETTER BUSINESS BUREAU FOR BUYBACK. GM SERVICE MANAGERS TELL US THIS IS MANUFACTURING PROBLEM AND CANNOT BE CORRECTED. *AK
ALL SEAT BELTS IN THE REAR TWISTED AND BINDED WHEN GOING BACK INTO RETRACTOR. TWO OF THE BELTS HAVE BECOME INOPERABLE. VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP 10 TIMES. DEALERSHIP WAS NOT ABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
SEAT EXHIBITS EXCESSIVE PLAY IN THE TRACKS, WHICH IN TURN, HAS A ROCKING MOTION. BOTH FRONT SEAT BACKS ARE TWISTED. CONSUMER HAS TAKEN TRUCK INTO DEALER 9 TIMES FOR THE SAME PROBLEM. DEALER INDICATED THAT REAR BOLTS THAT HOLD THE TRACK TO THE SEAT FRAME FELL OUT. *AK *ML
WELL I HAVE BEEN IN CONSTANT COMMUNICATION WITH GUNN GMC AND GUNN COLLISION DEPARTMENT AND MY LAWYER, USAA MY INSURANCE AND MRS. TREALLIS WITH A LETTER AND FAX AND EMAIL AT DEPARTMENT OF HHTSA. I AM STILL TRYING TO GET A ANSWER FROM THIS COMPANY AND WHY I AM I DRIVING A CAR THAT IS UNFIT AND WHY AM I RESPONSIBLE FOR ALL THIS DAMAGE. I WAS IN A CAR ACCIDENT ON 10/25/99 AND MY CAR WAS TOTALLED IN THE FRONT. THE HEAD ON COLLISON DIDN'T DEPLOY MY AIRBAGS AND I WAS GOING ABOUT 45 MPH AND MY DAUGHTER AND I RECIEVED HEAD, NECK, FACE AND BACK INJURIES. THE DASH BOARD CAME IN ON US AND BRUISED UP MY DAUGHTER LEGS AND KNEES SEVERELY AND SHE STILL HAD ON HER VOLLEYBALL KNEE PADS. I WROTE MRS. TREALLIS ASKING BACK IN OCTOBER TO CHECK OUT MY SENSORS ON MY CAR. I ASK FOR THE VIN NUMBER ON THE SENSES BECSAUSE I REPORTED TO GMC GUNN DEALERSHIP AND MY INSURANCE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DIDN'T. THEN IN APRIL YOU HAVE A RECALL ON THE AIRBAGS IN THE YUKONS BUT NOT SUBURBAN WHATS THE DIFFERENCE NOTHING IS DIFFERENT. YOU JUST DON'T WANT TO ADMIT THAT THESE MESSED UP. ALSO I AM NOT GOING TO STOP BUGGING YOU UNTIL I GET THE VIN NUMBERS BECAUSE I THINK THE GMC COLLISON DEPARTMENT IN SA REPLACES NEW CABLES AND I WANT THE ORGINIAL CABLE VIN NUMBERS BECAUSE IF THEY DID AND SOMETHING WAS WRONG WITH THEM I AWILL BE CALLING MY LAWYER. ALSO MY CAR SINCE THE ACCIDENT ISN'T STILL WORKING RIGHT AND THE FRAME IS STILL BENT AND MY TRANSMISSION WENT OUT AND THEY MADE ME PAY FOR IT EVEN THOUG
WE HAVE OWNED THE VEHICLE FOR JUST OVER A MONTH AND IT HAS LEFT US STRANDED 5 TIMES (UNSAFE/UNRELIABLE) AND WE HAVE HAD IT TOWED 3 TIMES. THE VEHICLE DID NOT START ALL THOSE TIMES. THE DEALER HAS GIVEN US A BIG RUN AROUND TRYING TO FIX THE PROBLEM. EVEN THOUGH WE DID BUY IT USED IT IS STILL UNDER WARRANTY. OUR MAIN CONCERN IS THAT WE KNOW ARE AFRAID THAT IT HAS BEEN IMPORTED FROM CANADA AND WE ARE HAVING TROUBLE FINDING THE PAST HISTORY ON THE VEHICLE. WE WENT TO CARFAX AND THEY ONLY HAVE RECORDS FROMT THE DEALER TO US AND NOT THE ORIGINAL OWNER. IT REALLY IS DISTURBING TO NOT KNOW IF THEY PREVIOUS OWNER WAS HAVING THE SAME PROBLEM. IS THIS A LEMON? WILL IT STOP RUNNING AS WE ARE DRIVING? WILL IT LEAVE US STRANDED IN A BAD SECTION OF TOWN? PLEASE DIRECT ME AS TO WHERE TO FIND INFORMATION IN CANADA. THANK YOU VALERIE. *AK
REAR AXLE FELL OFF OF THE VEHICLE WHILE DRIVING ON A MAJOR FREEWAY. WHEN THE AXLE FELL OFF WE LOST COMPLETE BRAKING CAPABILITY. THE VEHICLE WAS JUST RELEASED TO US FROM THE DEALERSHIP FOR REPAIRS TO THE SAME PARTS UNDER WARRANTY. THIS WAS THE FIFTH TIME IT WAS REPAIRED UNDER WARRANTY FOR THE SAME PARTS THAT FAILED. *AK
EVERY TIME VEHICLE IS DRIVEN WITH THE HEADLIGHTS ON, HEADLIGHTS FLICKER ON AND GO OFF. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOUR TIMES IN A SIX-MONTH PERIOD. DEALER WAS NOT ABLE TO FIX THE PROBLEM. ALSO, DOORS ARE WARPED/ENGINE RUNS ROUGH/REPLACED DIFFERENTIAL/BRAKES ARE LOCKING UP. *AK
ABS BRAKES ARE LOCKING UP IN WET CONDITIONS, AND FRONT BRAKES HAVE COMPLETELY WORN OUT WITHIN 10,000 MILES. OWNER HAS TAKEN IN VEHICLE 5 TIMES TO 2 DIFFERENT DEALERS, BUT PROBLEM STILL EXISTS. *AK *ML
WHILE DRIVING DAUGHTER TO SCHOOL, PULLED INTO THE PARKING LOT AND VEHICLE STALLED, AND WOULD NOT START AGAIN. HAD VEHICLE TOWED TO THE DEALER, AND THEY BROKE THE FUEL SENDING UNIT. WHICH THEY REPLACED. BUT, STILL HAVING PROBLEM WITH VEHICLE STALLING. ENGINE CHECK LIGHT CAME ON AND STAYED ON. THEY PRESSURIZED THE TANK. NOW THE GAS GAUGE DOES READ PROPERLY. *AK
WHILE DRIVING AND APPLYING BRAKES, VEHICLE PULLED EITHER RIGHT OR LEFT. CONTACTED DEALER AND MANUFACTURER, AND THEY WERE NOT ABLE TO HELP. THIS HAS HAPPENED FIVE TIMES. *AK
WHILE DRIVING EXPERIENCED PROBLEMS WITH ABS BRAKES AND MASTER CYLINDER . *AK
INTERMITTENTLY WHEN THE BRAKES ARE APPLIED UNDER NORMAL CONDITIONS VEHICLE PULLS EITHER TO THE LEFT OR RIGHT. DEALER HAS ATTEMPTED TO CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED, AND AGREED TO TRADE VEHICLE BACK UNDER THE LEMON LAW. *AK *ML
WHILE DRIVING AT ABOUT 65MPH VEHICLE TOOK OFF TO THE LEFT AND JACKNIFED. DEALER SAID THERE WAS NOTHING WRONG WITH VEHICLE. *AK
WHILE TRAVELING 30MPH ANOTHER VEHICLE PULLED OUT IN FRONT. GMC "T" BONED THE VEHICLE. UPON IMPACT, NEITHER AIR BAG DEPLOYED. PASSENGER WAS LEANING FORWARD AT TIME & THE SEAT BELT HAD BECOME SLACK. PASSENGER HIT HEAD ON WINDSHIELD. THE DRIVER SUFFERED BRUISES ON CHEST & KNEES. BOTH HAD EMERGENCY ROOM TREATMENT DUE TO A LACK OF AIR BAGS. *AK
VEHICLE HAS BEEN IN SHOP 8 TIMES FOR GAS FUMES FILLING THE CARGO AREA. DEALER SAID PROBLEM CAN'T BE FIXED. *AK
VEHICLE HAS DEFECTIVE TRANSMISSION/ ENGINE, TRANSAXLE,RING AND PINION,GEAR/ENGINE BEARING/BRAKE BOOSTER/ FRONT BRAKE PADS AND CALIPERS,AND SUSPENSION.CONSUMER FEELS VEHICLE WAS POORLY MANUFACTURED, ESPECIALLY WHEN PULLING TRAILOR OR WITH LOAD. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING AT ANY SPEED VEHICLE SHUTS OFF WITHOUT WARNING. LEAVING THE DRIVER WITH NO BRAKES AND POWER STEERING. DRIVER HAD TO STAND ON THE BRAKES BEFORE THE TRUCK CAME TO A COMPLETE STOP. DEALER IS NOT ABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHILE DRIVING ABOUT 40 MPH STEERING COLUMN TOTALLY CEASED, CAUSING LOSS OF CONTROL. TRUCK WAS TOWED TO A DEALERSHIP. POWER STEERING GEAR WAS REPLACED UNDER WARRANTY. *AK
PE99073; BATTERY LEAKS ACID; THE BATTERY IS LEAKING ACID, WHICH CAUSES INTERIOR CORROSION. ABOUT 4 MONTHS AGO THE BATTERY WAS REPLACED BECAUSE OF THE SAME REASON. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. NO PULSING ACTION, NO BRAKING. STRUCK TWO VEH IN FRONT OF ME. *AK
MY SUBURBAN IS EXPERIENCING LOSS OF BRAKES. THIS IS AN INTERMITTENT PROBLEM THAT HAS HAPPENED 2 TIMES. THERE IS COMPLETE LOSS OF ALL BRAKE POWER/PRESSURE WHEN THIS HAPPENS. IT HAS BEE REPORTED THROUGH INTERNET BULLETIN BOARDS THIS HAS HAPPENED ON MORE THAN ONE VEHICLE. THE GMC CORP. WILL NOT REPLACE ANY PARTS TO FIX THE PROBLEM SINCE IT WILL NOT FAIL WHEN BROUGHT TO THE DEALER. *AK
ALTHOUGH THIS CANNOT BE CONSIDERED A FAILURE, IT SHOULD BE CONSIDERED A SAFETY ISSUE BASED ON THE FACT THE VEHICLE HAD A SEVERE PULL TO THE LEFT AND COULD CAUSE AN ACCIDENT. *AK
WHENEVER T ABS BRAKES WER APPLIED, VEHICLE WOULD BE PULLING TO THE RIGHT. HAD TAKEN VEHICLE TO DEALER & THE MECHANIC SWAPPED THE ROTORS & THE TIRES. ALSO THE RIGHT FRONT CALIPERS WERE SWAPPED. *AK
VEHICLE EXPERIENCES A LOSS OF POWER STEERING WHEN DRIVING AT LOW SPEEDS AND TURNING. DEALER HAS VEHICLE FOR THE FOURTH TIME, AND IS REPLACING STEERING GEAR AND MODULE. *AK
ROTORS WERE TURNED REPEATEDLY. WE SAVED THE OLD ONES INCASE THEY WERE METALLURGICALLY DEFECTIVE. THE OIL LEAKED OCCURRED WHEN TOWING WAS PLANNED. GMC HAS OFFERED TO REPURCHASE THE VEHICLE. THE A/C TURNES ON AND OFF, BUT I FORGOT WHEN THE LEAK WAS FIXED.
ONGOING PROBLEM WITH ABS SYSTEM; WHENEVER BRAKES ARE APPLIED HARD, THEY CAUSE VEHICLE TO WANDER. DEALER NOTIFIED ON TWO OCCASIONS, AND PROBLEM CANNOT BE RESOLVED. SEEKING HELP FROM NHTSA IN THIS MATTER BEFORE AN ACCIDENT OCCURS. *AK
MIDDLE DRIVER'S SIDE SEATBELTS ARE NOT BOLTED TO THE FLOOR THERE JUST IN A PLASTIC ENCLOSURE BY THE SEAT WHICH IS NOT BEING BOLTED, CAUSING SEAT TO BECOME UNRESTRAINED, AND CHILD WAS THROWN OFF THE SEAT. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 GMC Suburban → · Every Suburban year → · How the figures are calculated →