WHILE IN MOTION, LEFT REAR TIRE ON VEHICLE DE-LAMINATED. CONSUMER SENT TO FIRESTONE FOR INSPECTION. CONSUMER WOULD LIKE TO RECOVER MONIES PAID OUT OF POCKET FOR DEFECTIVE TIRE. FIRESTONE STEELTEX RADIAL R4S II, 245/75R16, DOT NUMBER VN11B1A318 *JG
1999 GMC Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
TREAD SEPARATED ON FRONT AND BACK TIRES, HAD A BULGE WHERE TIRES SEPARATED. TIRE SIZE 245/75R16, DOT# STLTXR4211, ORIGINAL EQUIPMENT ON 1999, GMC, SUBARBAN. *AK *YH
PRIMATURE WEAR BRAKE OF BRAKE PADS, RESULTING IN EXTEDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. *AK
THREE SETS OF PADS WORE OUT, AND CURRENTLY GOING ON FOURTH SET OF PADS IN 41,000 MILES. THIS WILL EFFECT STOPPING DISTANCE ON FRONT BRAKES. VEHICLE WAS OPERATING FINE BEFORE TAKEN IN FOR A ROUTINE CHECK UP. PLEASE PROVIDE INFORMATION. *AK
WHILE ENGINE WAS ON AND EMERGENCY BRAKE WAS NOT APPLIED VEHICLE SHIFTED INTO REVERSE AND WENT BACKWARDS. CONSUMER TRIED TO APPLY EMERGENCY BRAKE, BUT WAS DRAGGED UNTIL VEHICLE STOPPED. CONSUMER SUFFERED INJURIES. *AK
BRAKES WOULD SQUEAK AND MAKE A GRINDING NOISE. FRONT END WOULD SHAKE. BRAKE PAD HAD WORN TO METAL ON ONE SIDE. PADS AND ROTORS WERE REPLACED NUMEROUS TIMES. CONTACTED DEALER.*AK CONSUMER STATES THAT THE BRAKE PADS ARE BEING REPLACED ABOUT EVERY 18000 MILES. *JB
I'VE HAD THIS VEHICLE IN FOR BRAKE REPAIRS AT LEAST 6 TIMES SINCE I BOUGHT IT. IT NOW HAS 26,500 MILES. THE BRAKES HAVE BEEN REPLACED 4 TIMES, MASTER CYLINDER REPLACED, PROPORTIONING VALVE REPLACED, AND RIGHT SIDE CALIPER REPLACED. I HAVE ALSO HAD THE FOLLOWING REPLACED: MOTOR PULLEY, A/C COMPRESSOR, TIE ROD, IDLER ARM, PITMAN ARM, COIL IN STEERING COLUMN, MAIN BELT, FRONT DIFFERENTIAL GASKET. EVERY TIME I TAKE IT IN TO THE DEALER, IT SEEMS THAT I AM A PEST........I WILL NEVER OWN ANOTHER GMC PRODUCT, AND I AM SEEKING LEGAL ADVICE FOR A POSSIBLE MANUFACTURER BUYBACK. *AIK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AT THE TIME OF STARTING VEHICLE BATTERY EXPLODED, SPREADING ACID ALL OVER ENGINE COMPARTMEN. BATTERY HAD BEEN ALREADY REPLACED BEFORE DUE TO ACID LEAK. AC, DELCO. PLEASE PROVIDE MORE INFORMATION. *AK
SMOKE CAME FROM BEHIND DOOR PANELS AND DASH AREA, CLAIM 46-0355-298. *SLC
SMOKE CAME FROM BEHIND DOOR PANELS AND DASH AREA, CLAIM 46-0355-298. *SLC
AT ANY SPEED WHEN APPLYING BRAKES VEHICLE GRINDS AND PULLS TO LEFT. CONSUMER HAS A ANT-ILOCK BRAKING SYSTEM. DEALERSHIP IS AWARE OF PROBLEM.*AK
TIRE TREAD SEPARATED WHILE AT 65 MPH. STEERING ERRATIC WITH MAJOR VEHICLE VIBRATION. THESE OEM FIRESTONE TIRES WERE NOT BALANCED WHEN THE VEHICLE WAS RECEIVED FROM THE FACTORY. THE DEALER'S SHOP TRIED TO BALANCE ALL FOUR TIRES AND SENT THE VEHICLE OUT FOR BALANCING AT A LOCAL TIRE DEALER WITH MARINAL SUCESS. VERY CAREFULLY PLACED, LARGE WHEEL BALANCE WEIGHTS WERE REQUIRED TO MEET MINIMUM ACCEPTANCE. MORE THAN 8/32THS TREAD REMAINED ON THE TIRE WITH AN EVEN TREAD WEAR PATTERN.*AK (DOT NUMBER: V611 B1A TIRESIZE: LT24575R16)
ON 8/7 THE RIGHT REAR TIRE FAILED AND ON 8/9 THE LEFT REAR TIRE FAILED AS I WAS NEGOTIATING A RIGHT-HAND CURVE AT 70 MPH. A 3-FOOT-LONG SECTION OF TREAD CAME OFF OF THE TIRE IN THE CURVE. I ACCELERATED TO 80 MPH TO REGAIN CONTROL AND COASTED TO A STOP.*AK (TIRESIZE: R4S LT245/)
TREAD SEPARATED FROM THE TIRE AND DAMAGED THE VEHICALE. I HAVE PHOTOGRAPHS OF THE TIRE AND THE TREAD. I ALSO HAVE ONE OF THE ORGINAL TIRES LEFT ON THE SPARE RIM. GM WILL NOT REPAIR THE DAMAGE BECAUSE THEY SAID THEY NEED THE OLD TIRE. I WAS 3000 MILES FROM HOME AND HAD TO PURCHASE NEW TIRES TO GET HOME I HAD TO KEEP A GOOD TIRE FOR THE SPARE NOT THE BLOWN TIRE.*AK
WHILE VEHICLE WAS BEING INSPECTED FOR AN ALIGNMENT, IT WAS DISCOVERED THAT THE LEFT FRONT FIRESTONE (2457516 STEEL TEX RDL R4S 11 BW E)HAD SEPARATED, WHICH WAS REPLACED, HOWEVER ON THE SECOND OCCASION WHILE AT FIRESTONE, THE OTHER THREE TIRES WERE FOUND TO HAVE SEPARATED AS WELL, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TIRES PURCHASED.*JB
WHILE ENGAGED IN A TURNING MANEUVER, THE POWER STEERING SUDDENLY APPLIES MAXIMUM ASSISTANCE, STARTLING THE DRIVER AND CAUSING THE STEERING WHEEL TO MOVE SUDDENLY. THIS MOVEMENT IN TURN CUASES THE FRONT WHEELS TO TURN SUDDENLY WHILE IN A TURING MANEUVER. IF THE DRIVER IS NOT EXTREMELY ATTENTIVE, THIS PROBLEM CAN EASLIY CAUSE A LOSS OF CONTROL OF THE VEHICLE. AS I UNDERSTAND FROM LOCAL REPAIR SHOPS AND A LOCAL CHEVROLET DEALER, THIS IS A VERY COMMON PROBLEM WITH CHEVROLET AND GMC TRUCKS AND SUBURBANS.
EXCESSIVE BRAKE WEAR- ROTORS REPLACED @13,000 MILES AND 2ND SECOND SET 28,000 MILES. *AK
VELCRO REAR SAFETY BELT COMFORT GUIDE MOUNTED ON SIDE OF REAR SEAT DOES NOT SECURELY REMAIN IN POSITION. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE LAMPHOLDER ASSEMBLY HAS PRINTED-WIRING SHEET TO ROUTE CURRENT TO BULB SOCKETS. DURING MANUFACTURE, THIS CIRCUIT LAYER IS MOUNTED TO THE STRUCTURE OF THE LAMP HOLDER ASSEMBLY WITH A PLASTIC RIVETING PROCESS. A (PLASTIC AND THUS NON-CONDUCTING) RIVET PASSES *THROUGH* A CONDUCTOR COMMON TO THE BRAKE AND TURN LAMPS, NEARLY SEVERING THE CONDUCTOR. EVENTUALLY THE SMALL THREAD OF REMAINING CONDUCTOR FAILS ENTIRELY, RESULTING IN A LACK OF SAFETY SIGNALLING THAT CAN NOT BE REPAIRED BY BULB REPLACEMENT. ** EVENTUALLY, ALL ASSEMBLIES WITH THIS DEFECT WILL FAIL, AS THE CURRENT REQUIRED TO LIGHT THE BRAKE AND TURN LAMPS FAR EXCEEDS THE CAPACITY OF THE HAIR-THIN THREAD OF COPPER THAT SURVIVES THE HOLE PUNCHED FOR THE RIVET ** THIS APPEARS TO BE A DESIGN DEFECT. THE FAILURE POINT IS ALSO ONE OF THE TEST POINT AREAS ON THE ASSEMBLY. THERE APPEARS TO BE NO ENGINEERING REASON WHY THE RIVET MUST BE IN THIS LOCATION, AND I SUSPECT THAT A CAD ERROR CAUSED A RIVET LOCATION AND A TEST POINT LOCATION TO BE ERRONEOUSLY COMBINED. THE SURFACE INSULATION MATERIAL IS NOT PRESENT AT THE TEST POINTS TO ALLOW TESTING EITHER BY AUTOMATED EQUIPMENT OR SERVICE TECHNICIANS. THE ASSEMBLY DESIGN HAD TO COORDINATE THREE FUNCTIONAL LAYERS -- THE TEST-POINT HOLES, THE PRINTED WIRING LAYER, AND THE RIVET-STUDS WHICH PASS THROUGH FROM THE PLASTIC STRUCTURE OF THE ASSEMBLY. I BELIEVE THAT A CAD ERROR CAUSED A RIVET STUD (AND ITS ASSOCIATED THRU-HOLE) TO BE ERRONEOUSLY CO-LOCATED WITH A TEST POINT. THIS ONE-LINE-AT-
WHILE TRAVELING AT APPROXIMATELY 10 MPH IN TRAFFIC POWER ASSISTED STEERING PUMP FAILED, FORCING THE CONSUMER TO PULL OFF TO SIDE OF ROAD. CONSUMER STATED THAT BRAKING SYSTEM ALSO RAN THROUGH THIS STEERING PUMP, AND SHOULD BE UNDER SEPARATE SYSTEMS. DEALERSHIP HAS EXAMINED VEHICLE, AND WAS REPAIRING THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
TRANSMISSION HAS FAILED THREE TIMES SINCE AUGUST 2000. DEALERSHIP REPLACED FIRST TWO TRANSMISSIONS UNDER A WARRANTY, AND CONSUMER HAD TO PURCHASE AN EXTENDED WARRANTY WHICH COVERED THIRD TRANSMISSION.*AK CONSUMER STATES EACH TRANSMISSION WAS BRAND NEW.*JB
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE CONSUMER IS NOT SATISFIED WITH RECALL OOV-122 BECAUSE THE REPAIR IS NOT COLOR MATCHED TO THE INTERIOR OF THE VEHICLE, THE CONSUMER FEELS THIS WILL REDUCE THE TRADE-IN OR AFTERMARKET VALUE OF THE VEHICLE. NLM
THE VEHICLE WAS PARKED ON A SLIGHT GRADE IN THE DRIVEWAY. WHEN IT WAS SHIFTED FROM PARK TO DRIVE, IT DRIFTED BACKWARDS APPROXIMATELY 2' (1MPH - MAYBE) WHERE IT CONTACTED A SAPLING TREE WITH THE RIGHT END OF THE BUMPER. AT FIRST GLANCE, NO DAMAGE WAS DETECTABLE. ON CLOSER EXAMINATION, IT WAS DISCOVERED THAT THE END OF THE BUMPER HAD BENT INWARDS TOWARDS THE VEHICLE AND JUST NARROWLY MISSED CONTACTING THE REAR QUARTER PANEL. FURTHER INSPECTION UNCOVERED THAT THE TOP OF THE BUMPER HAD BUCKLED UNDER THE STEP COVER NEAR THE CENTER OF THE BUMPER. WHEN THE DEALER WAS CONTACTED, THEY RECITED THE GM POLICY STATEMENT THAT THE BUMPER ONLY WITHSTANDS IMPACTS THAT ARE SQUARELY APPLIED AT THE VERY CENTER OF THE BUMPER. CUSTOMER SERVICE AT GMC WAITED UNTIL CONTACTING THE DEALER TO RECITE THE SAME FINDING. MOST PEOPLE PURCHASE THIS TRUCK FOR THE SIZE AND SAFETY OF A LARGER VEHICLE, AND CERTAINLY ONE WOULD EXPECT THAT AN SUV WOULD BE STURDILY BUILT. I WANT THE MANUFACTURER TO REPLACE THIS BUMPER UNDER THE VEHICLE WARRANTY. THIS IS UNDOUBTEDLY A SAFETY HAZARD AS A 5MPH IMPACT WOULD HAVE HAD A DEVASTATING AFFECT ON THE VEHICLE AND ITS OCCUPANTS. *AK
SUBURBAN PURCHASED AND DRIVEN WITHOUT TROUBLE UNTIL 4-99. TAKEN TO RAY SKILLMAN DEALERSHIP WITH NOTATION THAT THE VEHICLE PULLS RIGHT WHEN BRAKING. DEALER REPLACED BOTH FRONT ROTORS AND BOTH FRONT BRAKE PADS. CAR INITIALLY IMPROVED BUT WITH PROGRESSIVE RETURN OF PROBLEM. TAKEN TO BILL ESTES DEALERSHIP, 4105 WEST 96TH STREET, INDIANAPOLIS, INDIANA, 46268 (PHONE 317-872-3315) THE NEXT FIVE TIMES FOR REPAIR OF PROBLEM. ON 6 OCT 2000, WITH 50,299 MILES (STILL UNDER EXTENDED FACTORY WARANTY), THE ESTES SHOP DOCUMENTED THE BRAKE PROBLEM. THE CAR WOULD, AND STILL DOES, CHANGE LANES TO THE RIGHT--ONE LANE IN 3 SECONDS AT MILD TO MODERATE BRAKING AT 50 MPH. ESTES R&R BOTH FRONT CALIPER ASSEMBLIES, BRAKE FLUID, CALIPER ASSEMBLIES, AND HOSES. DIDN'T WORK. TAKEN BACK TO ESTES ON 27 OCTOBER 2000. PROBLEM AGAIN DOCUMENTED. ESTES REPLACED BRKE VALVE COMBINATION. DIDN'T WORK. TAKEN BACK TO ESTES 11 DECEMBER 2000. PROBLEM AGAIN DOCUMENTED BY SHOP. ESTES REPLACED BOTH ROTORS AND PADS. DIDN'T WORK. CAR NEXT TAKEN TO ESTES ON 7 MARCH 2001 (58,231 MILES) AND PROBLEM AGAIN DOCUMENTED BY REPAIR SHOP. ESTES REPLACED THE BRAKE PADS ON THE FRONT. DIDN'T WORK. CAR TAKEN BACK FOR REPAIR OF THE SAME ONGOING PROBLEM ON 16 MARCH 2001 WITH 58,514 MILES. PROBLEM AGAIN DOCUMENTED BY REPAIR SHOP. ESTES R&R FRONT RIGHT CALIPER ASSEMBLY. "CALIPER BOOT SPLIT SEE PAT ON TIME TO BE FLAGGED FOR 304 BLED 4WAL ABS BRAKES RESURFACED REAR DRUMS, SANDED & SERVICED. REAR SHOES CORRECTED . CALIPER TO KNUCKLE CLEARANCE REPL
WHILE APPLYING BRAKES PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS REPLACED BRAKE SYSTEM.*AK
STEERING WHEEL LOCKED WHILE DRIVING . DEALER HAS REPLACED THE SPS SENSOR.*AK
ON 4 SEPARATE OCCASSIONS CONSUMER HAS HAD TO TAKE VEHICLE IN FOR EXCESSIVE GRINDING NOISE FROM REAR BRAKES WHEN COMING TO A STOP, ALSO THERE WAS LEAKING PROPORTIONING VALVE THAT CAUSED PREMATURE WEAR TO REAR BRAKES. *JB
THE VEHICLE PULLS TO THE LEFT WHILE BRAKING CAUSING THE CONSUMER TO CONSTANTLY HAVE TO CORRECT THE VEHICLE TO THE RIGHT, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. NLM
INBOARD PADS WORE DOWN TO METAL WHILE OUTBOARD PADS WITH WARE DETECTORS NOT WORN DOWN. FIRST SET GONE AT 14,000 SECOND SET AT 32,000. CALIPERS SEEM TO HANG-UP AND OVERHEAT ROTORS.*AK
WHEN APPLYING BRAKES VEHICLE PULLS TO RIGHT OR LEFT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
REAR PASSENGER SIDE TIRE TREAD HAD SEPARATED FROM TIRE. TIRE BEGAN TO LUMP INSIDE AND PEELED OFF. VEHICLE WAS MOVING ABOUT 65 MPH. TIRE WAS A FIRESTONE STEELTEX P45/75 R16 MADE IN MEXICO. TIRE WAS ORIGINAL TIRE PURCHASED WITH VEHICLE. GMC, SUBURBAN, 1999. *AK
VEHICLE PULLS TO ONE DIRECTION UPON BRAKING...DEALER HAS BEEN UNABLE TO ASSERTAIN THE PROBLEM.THEY HAVE CALLED A SERVICE REPRESENTATIVE FROM GMC FROM THE NORTHEAST REGION OFFICE AND HE IS UNABLE TO LOCATED THE PROBLEM..THIS HAS BEEN GOING ON SINCE JULY'00.THE VEHICLE IS NOW AT THE DEALER( 7TH TIME) AND GMC IS WORKING IN CONJUCTION WITH THEIR ENGINEERS TO MAKE REPAIRS.THEY KEEP ON BLAMING FIRESTONE (TIRES) FOR ALL THE TROUBLE.*AK (TIRESIZE: 245R17)( DOT NUMBER: TIRE SIZE: 245R17 )
CONSUMER'S CAR WAS PULLING TO RIGHT AND BRAKING TO LEFT. TOOK TO DEALER, AND AND THEY ALIGNED FRONT END, AND DID REPAIRS ON BRAKES AND KNUCKLES. *AK THE STEERING WHEEL WOBBLES WHEN THE VEHICLE COMES TO A STOP. THERE WAS WIND NOISE FROM RIGHT SIDE OF THE VEHICLE. THE ENGINE IDLES ROUGH DUE TO DIRTY INJECTORS. THE VEHICLE VIBRATES AT SPEEDS OF 80-90 MPH DUE TO BENT WHEEL. THE VEHICLE WOULD NOT START DUE TO A WEAK BATTERY. THE STEERING MOANS WHEN TURNING DUE TO FAILURE OF EVO SENSOR ON STEERING COLUMN. *YH
BRAKES ARE UNABLE TO BE REPAIRED, HAVE HAD 3 COMPLETE SETS. STILL NOT FIXED.*AK
AS OF TODAY, THIS IS THE 3RD TIME I AM GETTING THE BRAKES CHANGED ON THIS VEHICLE. THERE IS NO EXCESSIVE DOWNHILL DRIVING THAT I DO TO CAUSE EXCESSIVE WEAR ON THE BRAKES. *AK
BRAKE PROBLEM IS ONGOING PROBLEM,DEALER ADMITS PROBLEM, STATES UNABLE TO FIX. NOW REFUSES TO COVER . ALSO PULLS LEFT & RIGHT WHEN BRAKING. UNSAFE BRAKE SYSTEM SINCE LATE 90'S .MANUFACTURES SHOULD BE MADE TO CHANGE SYSTEM OUT FREE. YOU SHOULDN'T NEED NEW PADS AT EVERY OIL CHANGE.
12/5/00 REPLACEMENT OF A/C COMPRESSOR STILL HAS NOT CORRECTED THE PROBLEM. TIRED AND DISGUSTED WITH DEALERSHIP. HAD OTHER PROBLEMS WITH ENGINE HESITATES WHEN TAKING OFF & DRIVING 30 MPH, UNABLE TO FIND CAUSE,DEALER STATES CALIF. GAS. *AK
GMC PRODUCES A REPAIR KIT FOR VEHICLES THAT ARE DEFECTIVE AT DELIVERY AT CUSTOMER EXPENSE - EXTREME DRIFT AND INSTABILITY IN THIS VEHICLE. *AK
CONSUMER NOT SATISFIED WITH CORRECTIVE ACTION FOR RECALL (00V-122), DARK GRAY HARD PLASTIC TRAY INSERT IS RIDICULOUS RETROFIT KIT. *CJ
VEHICLE HAS BEEN TO DEALER 5 TIMES. FUEL INJECTOR GETS CLOGGED, AND VEHICLE WILL STALL IN TRAFFIC. DEALER SAYS ADDITIVES IN GASOLINE CLOGS INJECTOR. *AK THE ENGINE STALLING RESULTED IN LOSS OF STEERING POWER AND BRAKE FAILURES. THE MANUFACTURER EXTENDED THE WARRANTY ADMITTING THE PROBLEM. THE CONSUMER FINALLY TURNED IN THE VEHICLE TO THE MANUFACTURER. *YH
HAD PANIC STOP- BRAKE PEDAL WENT TO FLOOR WOULD NOT SKID TIRES AND DID NOT ACTIVATE ABS. *AK
HEADLIGHTS FLASHED ON AND OFF. WAS TOLD BY DEALER THAT THEY COULD NOT FIND THE CAUSE. CONSUMER ALSO HAD CONTACT WITH GMC WHICH HAS NOT HELPED HER. *AK *SLC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
#7 SPARK PLUG WOULD FAIL. ALSO, CHANGED INTAKE MANIFOLD & HEAD GASKETS. PROBLEM WAS NOT INTERMITTENT. HAPPENED ALL TIME. TOOK VEHICLE TO SHOP FOR REPAIRS & PROBLEM STILL EXISTS. *AK
INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING. DEALER IS INSPECTING VEHICLE AND HAS NOT BEEN ABLE TO DUPLICATE PROBLEM. *AK CONSUMER STATES THAT VEHICLE HAS STALLED WHILE PUTTING VEHICLE IN PARK WITHOUT TURNING IGNITION OFF. *SLC
TREAD SEPARATED FROM THE TIRE AND DAMAGED THE REAR QUARTER PANEL, LEFT SIDE REAR DOOR, LEFT SIDE RUNNING BOARD AND OTHER MINOR MISCELLANEOUS DAMAGE. THE TIRE DID NOT BLOW OUT AND WE WERE ABLE TO COAST TO AN EXIT.*AK (DOT NUMBER: V611B1A TIRESIZE: L245/75R16)
THIS TIRE FAILED - BLEW OUT. REPLACED IT WITH THE SPARE AND BOTH THOSE TIRES ARE WEARING IN A FASHION THAT NO DEALER HAS SEEN BEFORE. I HAVE BEEN TO 6 FIRESTONE STORES, E-MAILED THEM AND EVERYTHING WITH NO RESULTS FROM THEM. *AK (TIRESIZE: LT24575R16)( DOT NUMBER: TIRE SIZE: LT24575R16 )
SEVERE BRAKE PULL THAT HAS NOT BEEN CORRECTED, RESULTING IN DANGEROUS SITUATION. BRAKE ASSEMBLY HAS BEEN REPLACE 3 TIMES. BOTH DEALER AND MANUFACTURER NOW REFUSE TO TAKE FURTHER EFFORTS TO CORRECT THIS PROBLEM. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 GMC Suburban → · Every Suburban year → · How the figures are calculated →