THE SUPPORT CABLES FOR THE TAILGATE ON MY 2004 GMC SONOMA BROKE. THERE IS A SERVICE BULLETIN OUT FOR THIS BUT GM AND THE DEALER BOTH STATE IT DOESN'T COVER MY TRUCK. THE PARTS ARE THE EXACT SAME PARTS, SAME PART NUMBER AND ALL. CAMPAIGN - TAILGATE CABLE REPLACEMENT/WARRANTY EXTENSION SUBJECT: SPECIAL POLICY ADJUSTMENT - TAILGATE SUPPORT CABLE REPLACEMENT # 06020A - (09/11/2006) MODELS: 2000-2003 CHEVROLET S10 2000-2003 GMC SONOMA THE SERVICE PROCEDURE AND LABOR TIME IN THIS BULLETIN HAVE BEEN REVISED BECAUSE OF FEEDBACK RECEIVED FROM GM DEALERSHIP SERVICE TECHNICIANS. DISCARD ALL COPIES OF BULLETIN 06020, ISSUED JULY 2006. DUE TO PART AVAILABILITY THIS SPECIAL POLICY IS BEING MAILED TO CUSTOMERS IN PHASES. YOU WILL BE NOTIFIED AS PARTS BECOME AVAILABLE AND PHASES ARE RELEASED. TO MINIMIZE CUSTOMER INCONVENIENCE, ENCOURAGE CUSTOMERS TO HAVE THEIR CABLES REPLACED RATHER THAN RETURNING FOR ANNUAL INSPECTIONS. IF A CUSTOMER IS CONCERNED THAT THE INSPECTION PROCEDURE IS NOT AN APPROPRIATE WAY TO ASSURE THE INTENDED PERFORMANCE OF THE CABLES, OR IS UNWILLING TO PERFORM THE REQUIRED INSPECTION, DEALERS ARE INSTRUCTED TO ASSIST THE CUSTOMER BY REPLACING THE GALVANIZED SUPPORT CABLES WITH STAIN LESS STEEL SUPPORT CABLES. CONDITION SOME CUSTOMERS OF 2000-2003 CHEVROLET S10 AND GMC SONOMA VEHICLES MAY EXPERIENCE BROKEN GALVANIZED STEEL TAILGATE SUPPORT CABLES. SPECIAL POLICY ADJUSTMENT THIS SPECIAL POLICY COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 12 YEARS FROM THE DATE THE VE
2004 GMC Sonoma Crew
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body › tailgate › hinge and attachments. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Body › Tailgate › Hinge and Attachments | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure › Body › Tailgate › Hinge and Attachments
Filed Dec 17, 201094,000 milesOH
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2004| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2004 — this page | 1 | 0 | 0 | 0 | Routine |
| 2003 | 1 | 0 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.