The contact owned a 2024 GMC Sierra 2500 HD. The contact stated that after parking the vehicle at night and plugging in the engine block heater to a standard 110-Volt outlet with an extension cord; 15-minutes later neighbors were screaming to the contact to exit the residence because the vehicle had caught on fire, and the residence was also on fire. The contact exited the residence and saw that the vehicle was fully engulfed in flames. The contact stated that the vehicle had disintegrated to the ground. The Fire Department was called and was able to extinguish the fires to the vehicle and the residence. The contact stated that the Insurance provider and the Fire Department’s Inspector linked the failure to the engine block heater. The contact stated that he was currently without a vehicle or a place of residence due to the fire. The contact stated that the Police Department was also on scene however, a Police report was not filed. The contact stated that the remains vehicle remained in the driveway of the residence and the Insurance provider was in the process of towing the vehicle away. The vehicle was deemed a total loss. The manufacturer was notified of the failure but had not offered any assistance. The failure mileage was 18,410.
2024 GMC Sierra 2500 HD
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 1 | 0 |
What owners reported
Newest filingsEngineFire
Filed Nov 25, 202418,410 milesIN
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.