NOW WHILE A TRIP TO WHICH I ROLLED OVER 39000 MILES, I HAVE A BALL JOINT EXPLODE PUTTING MY FAMILY IN DANGER AND CAUSING ME TO NOW NEED THAT REPAIRED, NEW TIRE, AND FULL ALIGNMENT. I CALLED THE LOCAL DEALERSHIP I HAVE USED FOR YEARS AND AM TOLD TO BAD AT 36031 MILES YOU ARE ON YOUR OWN AS WARRANTY IS OVER AND HAVE HAD TO TAKE TO FIRESTONE DUE TO SAFETY EMERGENCY AS IT WAS THE CLOSEST REPAIR CENTER TO WHERE I WAS AND DRIVING ANY MORE ON THIS WAS PUTTING MY LIFE IN DANGER. I CALL IN AND GET THE YEP WARRANTY IS OVER CONVERSATION AS WELL. I THEN LOOK AND FIND THE DRIVERS SIDE BALL JOINT ON THE 2017 IS ON NATIONAL BACKORDER AND THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. SEEMS THERE WAS SOME SORT OF ISSUE WITH QUALITY AND THERE SHOULD BE A RECALL PUT IN ON THIS AS IT IS A VERY VERY DANGEROUS PROBLEM AND IS HAPPENING AT AN ALARMING RATE. A BALL JOINT SHOULDN'T BE EXPLODED LIKE THIS IN 39000 MILES ON ANY VEHICLE. FORUMS AND THE REPAIR CENTER I WENT TO SAID THIS IS A HUGE ISSUE ON THIS MODEL AND YEAR AND THAT THE PARTS ARE ON A NATIONWIDE BACKORDER BECAUSE IT IS A DEFECTIVE PART.
2017 GMC Sierra 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
ORIGINAL ISSUE: BRAKE PEDAL HARD TO PUSH AND TRUCK DID NOT STOP NORMALLY AT LOW SPEEDS. COULD REPRODUCE ISSUE USUALLY PULLING INTO A PARKING SPOT. MY VEHICLE WOULD HAVE HIT CAR IN FRONT OF ME IF I HADN'T USED EBRAKE. TOOK TO DEALER, DEALER APPLIED SOFTWARE UPDATE TO BRAKING SYSTEM. UPON PICKUP I DISCOVERED THE ORIGINAL ISSUE PERSISTED AND NOW HAD AN ADDITIONAL ISSUE. NOW AT ALMOST EVERY BRAKE EVENT, THE ABS WOULD ENGAGE AND CAUSE THE BRAKE PETAL TO CHATTER/VIBRATE. DEALER AND GM CUSTOMER SERVICE TRIED TO TELL ME THAT WAS NORMAL AFTER THE RECALL UPDATE. I TOLD THEM THAT COULDN'T BE NORMAL. IT WASN'T HAPPENING BEFORE. AFTER NOT EXCEPTING THAT AS A FIX, THE DEALERSHIP STARTED LOOKING FOR OTHER POSSIBILITY'S. AFTER TELLING THE DEALER I WAS GOING TO TAKE THE TRUCK SOMEWHERE ELSE THEY DECIDED TO REPLACE THE VACUUM PUMP. THE NEW VACUUM PUMP FIXED BOTH ISSUES! I'M JUST SAYING IF THE RECALL UPDATE IS CAUSING MORE PROBLEMS THEN WHAT IT WAS INTENDED TO FIX. NOW THERE COULD BE A MORE SERIOUS PROBLEM ON THE HIGHWAY. PLEASE LOOK INTO THESE ISSUES. I FEEL LIKE GM IS TRYING TO HIDE A BIG PROBLEM.
ON SCREEN DISPLAY FOR BACKUP CAMERA. WHEN PUTTING THE VEHICLE IN REVERSE, THE ON SCREEN DISPLAY IS SO BRIGHT THAT YOU CAN'T SEE OUT THE WINDOWS, THE REARVIEW MIRRORS OR THE SURROUNDING AREA. THIS DISPLAY DOES NOT DIM WITH THE REST OF THE LIGHTS. THIS CAUSES A SEVERE SAFETY HAZARD WHEN TRYING TO BACKUP THE VEHICLE.
I HAS SOME ISSUES WITH MY BRAKES WHEN STOPPING AT A RED LIGHT. I STEPPED ON THE BRAKES AND KEPT ROLLING FORWARD AND ALMOST HIT THE TRUCK IN FRONT OF ME. I THOUGHT IT COULD BE MY PADS WORN DOWN SO I DROVE CAUTIOUSLY FOR A FEW DAYS. I GOT A CALL A FEW DAYS LATER FROM THE DEALERSHIP WHERE I BROUGHT THE TRUCK FROM SAYING MY ON STAR NOTIFIED THEM OF A RECALL ON MY TRUCK PERTAINING TO THE BRAKES. I THOUGHT GOOD THIS COULD FIX THE PROBLEM. I TOOK IT BY THE DEALER AND THEY SAID IT WAS A SOFTWARE UPDATE, AND THEY DID THE UPDATE. I ALSO ASKED THEM TO TAKE A LOOK AT THE BREAK PADS SO I COULD RULE IT OUT OR DO SOMETHING ABOUT IT. THEY SAID I HAVE 60% OF MY BRAKE PADS STILL LEFT. THE NEXT DAY I WAS GOING TO WORK AND I GOT TO THE PARKING GARAGE WHERE I WORK AND NOTICED IT WAS DOING IT AGAIN. I PRESSED DOWN ON THE BRAKES TO BACK UP AND I KEPT ROLLING FORWARD AND HAD TO PRESS DOWN HARD AND TO THE FLOOR SO I COULD STOP. SO FAR THERE WAS NOT A CRASH BUT I FEEL ITS ONLY A MATTER OF TIME. THIS IS A MAJOR SAFETY ISSUE FOR ME AND MY FAMILY AND FEEL THERE SHOULD BE SOME SORT OF RECALL TO FIX THIS.
A FEW TIMES MY BRAKES WHILE GOING SLOW WOULD GET VERY TIGHT AND NOT WORK. WELL TODAY AFTER CHURCH I WAS LEAVING THE PARKING LOT. AS THE CAR IN FRONT OF ME MOVED FORWARD, SO DID I. WHEN I TRIED TO STOP I COULDNT. MY BRAKES GOT HARD AND WENT TO THE FLOOR AND I RAN RIGHT INTO THE CAR IN FRONT OF ME
ANTI-COLLISION SYSTEM IS ACTIVATED, I APPLY BREAKS, BREAK PEDDLE IS SOFT AND GOES TO THE FLOOR, I SWERVE TO AVOID COLLISION AND QUICKLY PUMP THE BREAKS TO REGAIN PEDDLE AND APPLY BREAKS AGAIN (THIS TIME BRAKES ENGAGE). 6 DIFFERENT TIMES THIS HAS HAPPENED. 4 TIMES ON THE INTERSTATE DURING RUSH HOUR AND TWICE ON A HIGHWAY. CAR IN FRONT OF ME SLAMMED ON THE BREAKS CAUSE THE SYSTEM TO ACTIVATE AND ME TO REACT. IT APPEARS THE SYSTEM OVERRIDES THE BRAKES TAKING CONTROL AWAY FROM ME. HOWEVER, THE SYSTEM DOES NOT BRAKE THE VEHICLE. ANOTHER OCCUR WAS WHEN I WAS LAUNCHING MY BOAT INTO THE LAKE. I WAS BACKING UP AND LOST BRAKE PRESSURE AND HAD TO APPLY MY EMERGENCY PARKING BRAKE TO STOP MY TRUCK FROM GOING INTO THE WATER. THIS VEHICLE HAS BEEN CHECKED BY 2 DIFFERENT DEALERS, 4 DIFFERENT TIMES IN THE PAST YEAR. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DATE LISTED BELOW WAS THE LAST OCCURRENCE WHEN THIS HAPPENED. (NOT THE PRIOR 5 OCCURRENCES)
TOTAL BRAKE FAILURE. THE PEDAL BECAME HARD AS A ROCK WITH NO ADVANCE WARNING. I RECEIVED A NOTICE (N182202780) FROM GM STATING THAT I MIGHT EXPERIENCE INCREASED BRAKE PEDAL EFFORT. IT WENT ON TO SAY HOW THIS NOTICE "IS NOT A REACALL" AND THAT BRAKES STILL MEETS "ALL FEDERAL MOTOR VEHICLE SAFETY STANDARDS FOR BRAKE PERFORMANCE" I'M WRITING TO BRING ATTENTION TO THE FACT THAT MY TRUCK EXPERIENCED NO SYMPTOMS OF A PROBLEM UNTIL THE PEDAL HAD MAYBE 10% ASSIST. NO CHECK ENGINE LIGHT OR NOTICE FROM THE DRIVERS INFO CENTER. I APPLIED THE BRAKE, SHIFTED INTO DRIVE, ACCELERATED THEN APPLIED THE BRAKE TO STOP AND MAYBE HAD 10% BRAKING ABILITY. THE NOTICE ALSO WENT ON TO SAY THAT "FAILURE TO FOLLOW RECOMMENDED OIL CHANGE INTERVALS COULD CONTRIBUTE TO THIS CONDITION". THE TRUCK HAS 32000 MILES ON IT, I'VE OWNED IT SINCE NEW, I HAVE ALWAYS CHANGES OIL WITH 20% LIFE LEFT IN IT. THIS IS ABOUT 2000 MILE SOONER THAN THE MANUFACTURER RECOMMENDS. THIS IS A VERY SERIOUS CONDITION THAT GM HAS RECOGNIZED IN THERE LETTER, BUT IN MY OPINION, ARE NOT TAKING IT SERIOUS ENOUGH. UNLESS I'M A "ONE OFF" CASE, THIS WILL VERY LIKELY GET PEOPLE HURT AND PROPERTY DAMAGE IF NOT ADDRESSED VERY SOON. PLEASE LOOK INTO THIS, THANK YOU
DRIVERS SEAT MOVES ,SHIFTS WHEN TURNING CORNERS ,HAD IN SHOP 2 TIMES WITH JIM ELLIS GMC MALL OF GEORGIA..THIS HAS BEEN GOING ON SINCE I PURCHASED NEW. NOT FIXED YET..THERE AGAIN TODAY..
THE TRUCK LURCHES FORWARD AS IF THE ACCELERATOR IS BEING DEPRESSED WHILE COMING TO A STOP OBVIOUSLY WHILE DEPRESSING THE BRAKE. THIS CAUSES DANGEROUS SITUATIONS EVERY DAY IN TRAFFIC. I HAVE NOT FOUND ANY SOLUTIONS TO THE PROBLEM ONLINE. REPROGRAMMING COMPUTER AND REPLACING OTHER SPEED CONTROL MODULES HAS NOT SOLVE THE PROBLEM FOR OTHER DRIVERS.
STOPPED AT A STOPLIGHT, NO PROBLEM. AFTER A FEW SECONDS TRUCK STARTED TO ROLL FORWARD. HAD TO APPLY TREMENDOUS PRESSURE ON BRAKE TO STOP VEHICLE. PROBLEM CONTINUED UNTIL I WAS ARRIVED AT DESTINATION A QUARTER MILE AWAY. OCCURRED SEVERAL MORE TIMES. CUT VEHICLE OFF AND WHEN RESTARTED IT OCCURRED ONCE AND THEN RETURNED TO NORMAL OPERATION.
8 SPEED TRANSMISSION IS DANGEROUS. UNDER LIGHT THROTTLE, THE VEHICLE WILL MAKE A LOUD POPPING NOISE AND LURCH FORWRWARD. LIKE STOPPING AT A STOP LIGHT, DRIVING THROUGH A DRIVE-THRU. MY TRUCK WILL SHAKE VIOLENTLLY.. DEALER SAYS ITS THE TRANSMISSION. WHEN I TRY TO ENTER MY GARAGE THE TRUCK WILL SORT OF JUMP FORWARD. DELEAR SAYS ITS TORQUE CONVERTER SUTTER. TRANSMISSION HAS BEEN WORKED ON 3 TIME. IT SEEMS TO GET WORSE. DELEARS SAYS THE 8 SPEED TRANSMISSION HAS MANY ISSUES BUT GM DOES NOT HAVE A FIX. THESE 8 SPEED TRANSMISSIONS WILL END UP KILLING FOLK.. THIS STUFF HAPPENS ON A DAILY BASIS
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT STATED THAT THE ENTIRE BRACKET THAT HELD THE PEDAL COLLAPSED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2017. THE VEHICLE WAS TAKEN TO WALKER BUICK GMC (1616 MACARTHUR DR, ALEXANDRIA, LA 71301) ON THREE OCCASIONS. THE DEALER REPLACED THE BRACKET ONCE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,601.
MY TRUCK SHIFTS VERY HARD BETWEEN GEARS, ESPECIALLY 1ST TO 2ND. FEELS LIKE GETTING REAR ENDED SOMETIMES. IT ALSO HESITATES DAILY WHEN BACKING OUT OF MY DRIVEWAY AND PUTTING IT FROM REVERSE TO DRIVE. YOU DON'T KNOW WHEN IT WILL ACTUALLY ENGAGE MAKING IT DANGEROUS WHEN PULLING OUT INTO THE STREET. ITS DEFINITELY AN ISSUE WITH THE TRANSMISSION BUT NO FIXES OFFERED FROM DEALER YET.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO BRAKE, THE BRAKE PEDAL WAS STIFF AND VERY DIFFICULT TO DEPRESS. THE CONTACT MENTIONED THAT THE ABS IN THE BRAKES WAS VIBRATING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
TAKA RECALL WIRELESS CHARGER ON CONSOLE DOES NOT WORK WITH SMART PHONES ONLY ON A VERY SELECT FEW THAT ARE OUT OF DATE MY PHONE BEING THE GALAXY NOTE 9, AND MY FIANCEE'S PHONE IPHONE XR DO NOT CHARGE AND FRANKLY THE MONEY YOU PAY FOR THIS TRUCK TO HAVE AN ACCESSORY OPTION NOT WORK IS RIDICULOUS
"HAVE TAKEN MY 2017 GMC SIERRA INTO THE DEALERSHIP TWICE FOR TRANSMISSION ISSUES, THE LAST TIME WAS A MONTH AGO. BOTH TIMES I WAS TOLD THAT THERE WASN'T ANYTHING WRONG BUT THAT THE TRANSMISSION SOFTWARE WAS 'RE-FLASHED' AND THAT THE TRANSMISSION WOULD HAVE TO 'RE-LEARN MY DRIVING HABITS'. MY TRUCK IS STILL HAVING PROBLEMS. WHILE UPSHIFTING FROM 1ST TO 2ND GEAR, THE TRANSMISSION SOMETIMES HESITATES BEFORE IT ENGAGES AND THEN CAUSES THE TRUCK TO LUNGE FORWARD WITH A HUGE SLAM. WHILE DOWNSHIFTING FROM 2ND TO 1ST GEAR, THE TRANSMISSION WILL MAKE A VERY NOTICEABLE 'CLUNK'. I'M ABOUT TO TAKE IT BACK A 3RD TIME. THIS IS EXTREMELY FRUSTRATING MY BOUGHT MY TRUCK LESS THAN 2 YEARS AGO AND IT ONLY HAS 25,000 MILES."
VACUUM PUMP, BRAKE PEDAL STIFF WHEN REVERSING, HARD TO STOP.
THE BRAKE PEDAL BECOMES EXTREMELY STIFF WHEN TRYING TO STOP AT SLOW SPEEDS, ESPECIALLY IN PARKING LOTS. THE VEHICLE BECOMES VERY DIFFICULT TO STOP ALMOST CAUSING CRASHES. GM DEALERSHIP REPEATEDLY TESTS VEHICLE AND TRIES TO CLAIM THERE IS NOTHING WRONG AND I'M MAKING A MISTAKE. HAD TO TAKE VEHICLE IN SEVERAL TIMES AND EVENTUALLY THEY FOUND A FAILED VACUUM PUMP. THEY TRIED TO MAKE ME PAY $700+ FOR THE REPAIR EVEN THOUGH ITS A KNOWN ISSUE. THEY ARE TRYING TO AVOID DOING A RECALL AND PUTTING THEIR BOTTOM LINE AHEAD OF SAFETY. THESE TRUCKS ARE DANGEROUS.
THE BRAKES ARE NOT WORKING AT SLOW SPEEDS. I WAS PARKING IN A PARKING GARAGE WHILE PULLING UP TO THE CONCRETE WALL AND PUSHING ON THE BRAKE THE TRUCK ALMOST DIDN'T STOP AND THE PEDAL GOT VERY STIFF. WHILE DRIVING HOME IN TRAFFIC THE TRUCK DID THE SAME THING AND I ALMOST HIT THE CAR IN FRONT OF ME. IT SEEMS TO BE AT SLOWER SPEEDS AND THE BRAKES ARE LOSING ALL POWER. THE TRUCK IS ONLY 2 YEARS OLD AND NORMALLY STOPS ON A DIME. TOOK TO THE DEALER TODAY, AND THEY SAID THE VACUUM PUMP IS BAD AT ONLY 39,000 MILES.
TRANSMISSION SHIFT FROM 1ST GEAR. THERE IS A PROBLEM IN THE GEAR SHIFT FROM 1ST TO 2ND IT SLAMS THE TRANSMISSION WHEN YOU STOP AND START. THERE IS A HEATER IN THE TRANSMISSION THAT PUTS EXTRA DEGRADATION ON THE OIL CAUSING IT TO NEED REPLACEMENT VERY EARLY. DEALER KNOWS OF THE ISSUE BUT HAS NO FIX FOR IT ONLY STATED THEY NOTED THE FILE IN CASE IT FAILS. UNACCEPATABLE FOR A 55,000. PLEASE LOOK INTO THIS.
THE VEHICLE WAS PURCHASED IN JANUARY 2017, SINCE THE PURCHASE OF THE VEHICLE, I HAVE HAD THE TRUCK IN THE SHOP ON 6 OCCASIONS. THE VEHICLE HAS HAD 5 INJECTORS REPLACED AND THE UPPER OIL PAN GASKET HAS BEEN REPLACED TWICE. GMC IS STALLING ME AND NOT WANTING TO PURCHASE THE VEHICLE BACK UNDER THE BUY BACK PROGRAM COMMONLY CALLED THE LEMON LAW. THE VEHICLE HAS AN EXTENDED WARRANTY AND I HAVE BEEN CHARGED A CO-PAY WITH THE REPAIRS ON THE VEHICLE. THE ISSUES STARTED AFTER THE 30000 MILE SERVICE.
FAULTY BRAKE VACUUM PUMP LEADING TO REDUCED BRAKING FORCE UNDER REPEATED USE OR IN A PANNIC SITUATION LEADING TO A COLLISION. I HIT A DEER BECAUSE I WAS UNABLE STOP OR SUFFICIENTLY SLOW DOWN TO AVOID HITTING IT. I NOTICED REDUCED BRAKING FORCE AND A HARD BRAKE PEDAL. I HAVE READ OF SEVERAL REPORTS ON THE INTERNET INVOLVING THIS ISSUE
VEHICLE WAS PARKED ON ICY DRIVEWAY (5 DEGREE ANGLE). IN PARK. VEHICLE WAS FOUND AT THE BOTTOM OF DRIVEWAY AGAINST A TREE. THE WHEELS WERE TURNING AND NOT SKIDDING AS PROVEN BY TREADS IN THE SNOW. I BELIEVE ONE OF THE REAR TIRES MAY HAVE SLIPPED AND SOMEHOW THE OPPOSITE DISENGAGED AND ALLOWED IT TO CONTINUE BACKWARDS. THIS HAPPENED WITH MY 2002 GMC SIERRA. THE EXPLANATION I WAS GIVEN IS THE DIFFERENTIAL SENSES A SLIP AND THE OTHER SIDE ENGAGES ALLOWING IT TO TURN BUT IF THERE IS A SLOPE THE VEHICLE WEIGHT ALLOWS IT TO KEEP ROLLING DOWN HILL. IF SOMEONE IS BEHIND THE VEHICLE THEY COULD BE INJURED OR PINNED BETWEEN ANOTHER OBJECT. YOU CAN PARK ONE ON AN ICY DRIVE AND NUDGE IT AND IT WILL BEGIN ROLLING BACKWARDS. THERE SHOULD BE A PRONOUNCED WARNING OF THIS OR AN ENGINEERING SOLUTION
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE SAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO FIRESTONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 13,800.
BREAKS HAVE OUT AT 36.5K MILES. VACUUM TO BREAK LINE MESSED UP. WAS IN BUSY TRAFFIC GOING 50-60MPH. TRAFFIC SLOWED DOWN BUT TRUCK WOULD NOT BREAK. VERY VERY SCARY SITUATION. GMC DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS OVER THE PHONE. TOOK IT TO THEM AND CAR WAS OUT OF WARRANTY BY 500 MILES. 800$ OUT OF POCKET AND TOOK THEM 10 SECONDS TO IDENTIFY ONCE THE VEHICLE WAS AT THE DEALERSHIP. SEEMS LIKE THEY KNOW THE ISSUE VERY WELL
I HAVE HAD SEVERAL INSTANCES WHERE YOU PUSH THE ACCELERATOR AND YOU START TO GO AND THEN IT JUST STOPS MOVING LIKE THE TRANSMISSION HAS DISENGAGED. STARTED TO TURN INTO ONCOMING TRAFFIC THIS MORNING AND HAD TO STOP AS AS IT DID THIS AND I WAS GOING TO GET HIT!!! IT DOES IT A LOT, FIRST TIME I WOULD HAVE BEEN HIT!!! GM SAYS THEY KNOW IT'S A PROBLEM, AT SHOP NOW AGAIN FOR IT! GOING TO GET SOMEONE KILLED!!!!
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE
'TAKATA RECALL' DRIVING THE TRUCK TO THE STORE, WHEN I WAS PARKING THE BRAKE PEDAL GOT EXTREMELY HARD, LOST ALL BRAKE FUNCTIONS. IMMEDIATELY TOOK THE TRUCK (2017 GMC SIERRA 1500) TO THE DEALERSHIP THEY TOLD ME IT WAS THE VACUUM PUMP AND BELT. HAD IT REPLACED UNDER THE WARRANTY ON NO ADDITIONAL COST.
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
AFTER EXITING I285 NORTH OF ATLANTA ONTO THE ASHFORD DUNWOODY EXIT, MY BREAKS STOPPED WORKING AND THE PEDAL WOULD NOT PRESS DOWN. I WAS IN MOTION AT THE TIME AND HAPPENED TO BE MOVING UP AN INCLINE. I HAD TO DOWN SHIFT FROM DRIVE INTO A LOWER GEAR AND USE THE EMERGENCY BREAK TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
VACUUM PUMP ISSUE WITH GMC SIERRA - I NOTICED A PROBLEM BRAKING MY PICKUP, SPONGY BRAKES, HARD STOPPING. I TOOK IT TO MY LOCAL CHEVY DEALER (PORTSMOUTH CHEVROLET, PORTSMOUTH, NH). THEY DIAGNOSED IT AS A PROBLEM WITH THE VACUUM PUMP AND REPLACED THE PUMP UNDER WARRANTY. I WANTED TO ALERT YOU BECAUSE I SAW A NOTICE ON FOX NEWS THIS EVENING ABOUT YOUR INVESTIGATION OF THE PROBLEM WITH EARLIER MODELS AND WANTED TO ALERT YOU THAT MINE IS A 2017. YOU MAY WANT TO EXPAND THE INVESTIGATION TO INCLUDE LATER MODEL TRUCKS AND SUVS. LUCKILY I CAUGHT IT IN TIME, NO ACCIDENTS, NO INJURIES.
VEHICLE CAME WITH FRONT COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE THEY DON'T WORK..IN MOTION IF I RELIED ON EITHER SYSTEM I'D BE DEAD...BEEN BACK TO DEALER SEVERAL TIMES ABOUT PROBLEM THEY JUST KIND OF LAUGH
TOWING A 5900# RV TRAILER WITHIN THE SPECIFIED 7600# TOW WEIGHT CAPACITY, CAUSED THE TRANSMISSION TO OVERHEAT AND FREE SPIN WITHIN 10 MILES OF TRAVEL. TRANSMISSION OVERHEATING OCCURRED WHEN TOWING (285+), WHEN NOT TOWING BUT IN TOW MODE (264), & WHEN DRIVING (241). DEALER AND GMC TECH'S DO NOT HAVE A CORRECTION FOR THE TRANSMISSION OPERATING ABOVE RANGE. V6 ENGINE W 6 SPEED AUTOMATIC TRANSMISSION. TRAVELING AT 60MPH. WEATHER TEMPERATURE LOW 80'S. LEAVING THE OWNER IN THE ROAD WITH THEIR RV WAITING FOR 20 MINUTES FOR THE TRANSMISSION TO COOL DOWN SO IT CAN BE MOVED OFF THE ROAD, IS NOT SAFE.
VIBRATION AT SPEED OF 60MPH. SINCE DAY OF PURCHASE.
ON AUGUST 24TH 2018 WHILE DRIVING MY NEW 2017 GMC SIERRA THRU WEST BRANCH MICHIGAN THE POWER STEERING FAILED AND COMPLETELY WENT OUT. I COULD BARELY GET THE VEHICLE OFF OF THE ROAD SAFELY. STEERING THE TRUCK WAS ALMOST IMPOSSIBLE. I CALLED THE GMC DEALER AND THE SERVICE DEPARTMENT PERSON SAID TO TURN OFF THE VEHICLE, WAIT A BIT AND RESTART THE TRUCK. I DID THIS AND EVERYTHING REENGAGED. A WHILE LATER DOWN THE ROAD IT HAPPENED AGAIN. POWER STEERING SHUT DOWN. THIS VEHICLE IS A REPLACEMENT VEHICLE WE CHOSE AFTER OUR NEW 2016 GMC SIERRA CONTINUED TO SHUT DOWN OVER 30 TIMES WITH ECM PROBLEMS WHILE DRIVING AT ALL SPEEDS. MY WIFE WAS TERRIFIED AND RELUCTANT TO EVER DRIVE THAT VEHICLE AFTER THAT. AFTER MANY HURDLES, GMC DECIDED TO EXCHANGE THE TRUCK WITH OUR CURRENT 2017 GMC SIERRA THAT WE HAVE NOW. THIS 2017 GMC SIERRA HAS LOST ITS POWER STEERING OVER15 TIMES WHILE UNDERWAY DRIVING. THANK GOD IT WASN'T EVER MY WIFE DRIVING. ITS BAD ENOUGH FOR HER TO BE A PASSENGER NOW WHEN THE STEERING GOES OUT AS WELL. SHE IS TERRIFIED, AND I AM VERY LEARY AND CONCERNED ABOUT THIS HAPPENING AT ANY TIME AT ANY SPEED WITHOUT WARNING. IT HAS ALSO HAPPENED AT HIGHER SPEEDS. ON SEPTEMBER 1, 2018 WHILE MAKING A RIGHT HAND TURN FROM M-65 ON TO MAPLE RIDGE RD WHITTEMORE, MICHIGAN, THE POWER STEERING WENT OUT AGAIN AND THE STEERING WHEEL WHIPPED BACK TO THE LEFT SO HARD AND FAST I COULD BARELY CONTROL THE VEHICLE TO MANEUVER. I ALSO SUFFERED A SERIOUS LEFT SHOULDER INJURY THAT I CONTINUE TO SUFFER WITH. MY
I BOUGHT THIS TRUCK USED WITH 12,918 MILES ON IT, APRIL 2018. WHEN DRIVING(ESPECIALLY ON HIGHWAY), AND CHANGING SPEEDS, TRANSMISSION CLUNKS AND LURCHES-AUTOMATIC TRANSMISSION. IT SOUNDS AND FEELS AS IF DRIVE TRAIN WILL FALL OUT. I HAVE TAKEN IT TO DEALER TWICE. THE FIRST TIME, THEY KEPT IT FOR 3 DAYS, THE SECOND TIME, FOR ONE. THE MECHANIC IS ABLE TO REPLICATE THE NOISE/LURCHING, BUT THEY ARE UNABLE TO FIND A CAUSE OR CORRECTION. THEY TELL ME IT IS NOT DANGEROUS, BUT I AM CONCERNED THAT THE NOISE/MOVEMENT, COULD CAUSE MYSELF OR ANOTHER FAMILY MEMBER TO SWERVE OR BRAKE HARD AND CAUSE AN ACCIDENT. THE MECHANIC HAS TRIED "UPDATING THE SOFTWARE" BUT THAT DID NOT FIX IT. SEVERAL OTHER GMC SIERRA OWNERS TELL ME THEY HAVE HAD SAME PROBLEM.
WHEN DRIVING AT SLOW PARKING LOT SPEEDS OR WHEN COMING TO A COMPLETE STOP THE VEHICLE INTERMITTENTLY LUNGES, SURGES OR JOLTS, CAUSING THE VEHICLE TO MOVE FORWARD OR BACKWARDS UNANTICIPATED. SOMETIMES THE JOLT FEELS LIKE ANOTHER VEHICLE HAS HIT THIS VEHICLE FROM THE REAR, AGAIN CAUSING IT TO LUNGE FORWARD.
VEHICLE HAS HARD SHIFT AT 5-6 MPH. DEALER STATED COULD NOT FIND ISSUE, AND REFLASHED TCM.APPROX MONTH LATER, AT 10K MILES, TRUCK HARD SHIFTED FROM RED LIGHT ON HIGHWAY, ONCE UP TO 45 MPH, SHUTDOWN. STEERING WHEEL LOCKED UP, NO BRAKES, NO CONTROL OF VEHICLE AT 45-50 MPH.DEALER KEPT FOR ONE WEEK, STATED LOOSE CABLE ON STARTER FROM BATTERY. EXACTLY 1K MILES LATER (5 WEEKS), NOW AT 11K MILES, TRUCK HARD SHIFTED AT 5-6MPH, AND AT 45-50 MPH TRUCK TRIED TO SHIFT IN 4WD. ALL LIGHTS ON DASH CAME ON AS A RESULT. DEALER HAS CURRENTLY HAD THE TRUCK FOR TWO WEEKS AND CAN NOT FIND ISSUE. THEY SUPPOSEDLY CONSULTED GM, AND INSTEAD OF SENDING AN EXPERT TECH TO HELP DEALER FIND ISSUE, ADVISED DEALER TO REPLACE ECM. REPLACING ECM IS THE GENERAL ANSWER TO NOT SURE WHAT IS WRONG. THIS TRUCK IS A SAFETY ISSUE, AS WHEN IT SHUTS OFF GOING 45-50 MPH THERE IS NO CONTROL OR BRAKES OPERATIONAL ON THE VEHICLE. GM WILL REPLACE THE ECM, AND JUST LIKE RIGHT NOW, WILL NOT BE ABLE TO REPLICATE THE PROBLEM, AND EXPECT ME AS THE CONSUMER TO TAKE DELIVERY BACK OF THE VEHICLE. CURRENTLY ALL OF MY DOCUMENTATION IS IN THE DASH OF THIS TRUCK, AT THE DEALERSHIP. TRYING TO DETERMINE HOW MYSELF AS THE CONSUMER CAN HELP ENSURE THIS SAFETY ISSUE IS CORRECTED, AND NOT PASSED ON.
I WAS TURNING AROUND A CURB AT A FAST FOOD WHEN SUDDENLY THE STEERING WHEEL JERKED OUT OF MY HANDS THE OPPOSITE WAY I WAS TURNING THE SLIGHTLY BACK AGAIN. WHEN I TRIED TO REGAIN CONTROL IT DID IT AGAIN. I PAUSED AND WAS THEN PERMITTED TO COMPLETE MY TURN. I THEN EXPERIENCED IT AGAIN ABOUT A WEEK LATER WHILE BACKING INTO A PARKING SPOT. UPON COMPLETION OF MY APPOINTMENT I IMMEDIATELY DROVE STRAIGHT TO THE DEALERSHIP WHERE I HAD PURCHASED THE TRUCK NEW A YEAR AGO AND INQUIRED OF ANY RECALLS OR PROBLEMS OF THE STEERING DOING THIS AND THE SERVICE GENTLEMAN LOOKED ON THE COMPUTER AND SAID NO. I HAVE MADE AN APPOINTMENT FOR THE FOLLOWING WEEK TO TAKE IT IN TO DIAGNOSIS THE PROBLEM. I WILL NOT KNOW THE OUT COME TILL THEN, BUT SINCE IT HAS HAPPENED TWO MORE TIMES. THE SITUATION SEEMS TO HAPPEN AT SLOW SPEED( THANK GOD) AND WHILE TURNING SHARPLY. IT IS DANGEROUS AT ANYTIME WHEN THE VEHICLE IS NOT UNDER CONTROL.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CREST AUTO WORLD AT (603) 356-5401 LOCATED ON 802 EASTMAN RD, CENTER CONWAY, NH 03813 WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROBERTSON'S GMC TRUCK AT (508) 273-2935 LOCATED ON 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE WITHOUT NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 648.
DURING NIGHT OPERATION WITH THE INSTRUMENT CLUSTER ADJUSTED TO PROPER BRIGHTNESS THE INTELLILINK SCREEN IS DANGEROUSLY BRIGHT. THE INTELLILINK SCREEN DOES NOT HAVE AN INDEPENDENT BRIGHTNESS CONTROL FROM THE DIMMER. WHEN SET TO OFF IN AN ATTEMPT TO MITIGATE THE PROBLEM, THE INTELLILINK SCREEN REACTIVATES WITH SUBSYSTEM ADJUSTMENT, E.G. TEMPERATURE ADJUSTMENT, ABSOLUTELY DESTROYING NIGHT VISION OF THE DRIVER. IF ADJUSTING THE BRIGHTNESS LEVEL TO ACCEPTABLE FOR THE CENTER CONSOLE LIGHTING AND INTELLILINK THE INSTRUMENT CLUSTER IS SO DIM THAT IT REQUIRES UNSAFE LEVELS OF DRIVER ATTENTION TO PROCESS THE DIMLY LIT INFORMATION. IN ADDITION THE BACKUP CAMERA IS ALSO TOO BRIGHT AS WELL IN REVERSE CAUSING A DISTRACTION. GM CUSTOMER SUPPORT WAS NOTIFIED AND CONFIRMED THIS WAS AS DESIGNED WITHOUT A DIMMER AND THEY WILL FILE A COMPLAINT AS PER MY REQUEST.
REAR SOLID/HEATED WINDOW EXPLODED WHILE STATIONARY IN THE DRIVE WAY
THE TRANSMISSION FROM 1-2 GEAR AND DOWN SHIFT FROM 2-1 GEAR. SHIFTS VERY HARD AT TIMES.
LOUD CLUNKING SOUND WHEN TURNING AT LOW SPEEDS. STIFF, DIFFICULT TO TURN. HAZARDOUS.
THE PASSENGER SIDE DOOR STRIKERS (BOTH FRONT AND REAR) WERE NOT TORQUED PROPERLY. THE BOLTS SEEM TO HAVE BEEN HAND TIGHTENED ONLY, AND APPEAR TO BE SLOWLY BACKING OUT FURTHER. IF LEFT AS IS, I BELIEVE THE STRIKER WOULD EVENTUALLY BECOME SEPARATED FROM THE VEHICLE BODY, ALLOWING THE DOORS TO OPEN UNEXPECTEDLY. THE ONLY SYMPTOMS OF THE ISSUE WERE: A SLIGHTLY LOUDER RELEASE/CLICK FROM THE DOOR WHEN OPENING (WHEN COMPARED TO DRIVERS SIDE DOORS THAT APPEAR TO BE TORQUED CORRECTLY), DOORS SEEMED TO BE HARDER TO LATCH WHEN CLOSING (HAD TO PULL A LITTLE HARDER THAN DRIVERS DOORS), AND OCCASIONAL COMPLAINTS OF ROAD NOISE FROM PASSENGERS.
UNINTENDED ACCELERATION WHEN SLOWING DOWN TO COME TO A STOP THE VEHICLE WILL OCCASIONALLY ENGAGE A LOWER GEAR VERY SUDDENLY AND LURCH FORWARD. THE RESULTING FORCE IS ENOUGH TO OVERPOWER THE BRAKING EFFORT BEING PROVIDED BY THE DRIVER AND THE VEHICLE WILL MOVE FORWARD SEVERAL FEET BEFORE THE DRIVER CAN REACT AND APPLY MORE BRAKING FORCE TO STOP THE VEHICLE. THE ISSUE OCCURS RANDOMLY AND INFREQUENTLY AT VERY SLOW SPEEDS (5-10MPH). THERE HAVE BEEN SEVERAL OCCASIONS WHERE IVE BEEN BRAKING TO STOP AT A STOP LIGHT AND BEEN FORCED INTO THE MIDDLE OF AN INTERSECTION. IM CONCERNED THE ISSUE COULD CAUSE THE VEHICLE TO STRIKE THE CAR IN FRONT OF IT OR A PEDESTRIAN CROSSING IN FRONT OF THE VEHICLE AS IT STOPS FOR A CROSSWALK. MULTIPLE UNSUCCESSFUL REPAIR ATTEMPTS HAVE BEEN MADE BY THE DEALER. I ATTEMPTED TO FORCE THE MANUFACTURER TO BUY THE VEHICLE BACK FROM ME THROUGH THE MASSACHUSETTS LEMON LAW AND SINCE THAT TIME THEY HAVE DENIED THE EXISTENCE OF A PROBLEM. I HAVE SEEN SEVERAL INSTANCES ONLINE WHERE CONSUMERS WITH THE IDENTICAL VEHICLE (ALL WITH THE 8 SPEED TRANSMISSION) COMPLAINED OF THE SAME PROBLEM.
WAS STOPPED AT STOP LIGHT,WITH FOOT ON THE BRAKE. STARTED ROLLING FORWARD AND HAD TO PRESS HARDER ON THE BRAKE. WHEN HOLDING FOOT ON BRAKE PEDAL AND IN GEAR PEDAL SLOWLY MOVES DOWN TO THE FLOOR. TOOK VEHICLE TO DEALER WHO WAS LUCKILY CLOSE BY. THEY TESTED TRUCK BRAKE'S AND FOUND THE SAME THING. THEY KEPT TRUCK, AND REPAIRED THE NEXT DAY. MASTER CYLINDER WAS BAD. THEY BELIEVE THAT A SEAL MAY HAVE A CRACK,OR A NICK IN IT, ALLOWING PRESSURE TO RELEASE. THE DEALER SAID MORE THAN LIKELY GM WILL ASK FOR PART TO EXAMINE IT, SO THEY CAN'T TAKE IT APART. TRUCK HAD 3173 MILE'S ON IT.
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED AFTER A COMPLETE STOP. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS INCREASED. WHEN SHIFTING FROM SECOND TO FIRST GEAR, THE TRANSMISSION SHIFTED INTO FIRST GEAR WITH EXTREME FORCE AND CAUSED THE VEHICLE TO ABRUPTLY ACCELERATE. THE CONTACT HAD TO ENGAGE THE BRAKE PEDAL WITH FORCE TO AVOID A CRASH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO WALSH CHEVY BUICK GMC (2330 NORTH BLOOMINGTON STREET, STREATOR, IL, 61364 815-673-4333) WHERE THE TRANSMISSION SYSTEM WAS REPROGRAMMED TWICE AND THE ELECTRONIC CONTROL MODULE WAS REPLACED. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112. UPDATED 08/30/17*LJ *CN
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →