2016 GMC Sierra 1500 complaints

PROBLEMS WITH TRANSMISSION JERKING,HARD SHIFTING,JUMPING, ONLY HAVE 60,000 MILES ON IT. TOOK IT BACK TO DEALER 3 TIMES AND THEY TOLD ME EACH TIME IT WAS NORMAL. TOLD THEM I HAVE BEEN DRIVING 40 YEARS AND THAT WAS NOT NORMAL. THEY NEVER DONE ANYTHING. NOW I AM HAVING MORE PROBLEMS WITH IT, GETTING WORSE. NOW I FIND OUT THERE IS A LOT OF PEOPLE WITH SAME PROBLEMS. GMC KNOWS SOMETHING IS WRONG AND SHOULD TAKE CARE OF IT. *TR

I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.

VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 70 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE PENSKE BUICK, GMC OF SOUTH BAY LOCATED AT 18600 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 853-5860, WHERE THE VEHICLE WAS DIAGNOSED AND TECHNICIAN CHANGED THE TRANSMISSION FLUID HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS INVALID.

I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERI

WHEN BRAKING THE BRAKE PADDLE GETS HARD AND DOES NOT ALLOW ME TO BRAKE. THANKFULLY IT HAS HAPPEN ONLY WHEN I AM PARKING OR COMING TO A STOP. LESS THEN A MONTH AGO I TOOK IT IN TO OUR LOCAL GMC DEALER AND IN HALF AN HOUR THEY SAID IT WAS FIXED. A FEW DAYS AGO IT HAPPENED AGAIN AND WENT BACK TO LOCAL DEALER AND CUSTOMER SERVICE SAID THEY CAN SCHEDULE ME IN TWO WEEKS TO FIX THE ISSUE. I DON'T FEEL COMFORTABLE DRIVING WHEN IT'S A BRAKE ISSUE I BELIEVE IT SHOULD BE FIXED OR AT LEAST TRY TO FIX THE ISSUE AS SOON AS POSSIBLE NOT IN TWO WEEKS.

SOMETIMES AT CERTAIN RPM WHEN THE TRUCK SHIFTS IT SHIFT REALLY HARD JERKING THE WHOLE TRUCK

MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.

WHEN BRAKING AT SLOW SPEEDS OR CLOSE DISTANCES THE TRUCK LOSES BRAKES AND IT SEEMS AS IF ABS KICKS ON. BRAKE PEDAL BECOMES VERY HARD TO PUSH AND IS ALMOST AT FLOOR. DOES IT IN REVERSE AS WELL AS DRIVE. DOES THIS AT RANDOM TIMES. IN ORDER TO DRIVE TRUCK SAFELY YOU HAVE TO SLOW DOWN WAY BEFORE COMING TO STOP.

WHEN IS RIDING IT ON THE ROAD IT SHAKE ,ON THE ROAD IS WHEN IT DO IT

5 MINUTES AFTER STARTING MY TRUCK, I WAS DRIVING ON A SIDE ROAD, TO WORK, WITH THE REAR WINDOW DEFROST ON, WHEN I HEARD A HISSING SOUND THEN STARTED TO SMELL SOMETHING BURNING, FROM BEHIND ME. I LOOK IN MY REARVIEW MIRROR AND SAW SMOKE COMING FROM ABOVE/BEHIND THE PASSENGER SEAT. I QUICKLY PULLED OVER, JUMPED OUT AND AS I WAS LOOKING FOR THE SOURCE OF THE SMOKE, I SAW SPARKS JUMP FROM THE REAR WINDOW DEFROST THEN "BANG" LIKE A GUN FIRING: THE REAR DRIVER'S SIDE PASSENGER WINDOW SHATTERED. THE AIR TEMP WAS 3F. I IMMEDIATELY DROVE TO A CHEVY/GMC DEALERSHIP 4 MILES AWAY. THEY TOLD ME TO REPORT TO THE GMC CUSTOMER CARE LINE. NO MENTION OF A RECALL WAS MADE TO ME. THOUGH IT APPEARS THERE IS ONE. IF SOMEONE HAD BEEN SITTING IN THE BACK SEAT, INFRONT OF THE WINDOW, I DO FEEL THIS MAY HAVE CAUSED THEM HARM. ## VIN PASSED ## GMC 2016 ##

ON 02/12/2020, I WAS TURNING TURNING TO PARK IN A PARKING SPOT AT WORK WHEN THE RADIO AND OTHER ELECTRICAL COMPONENTS SHUT DOWN, AND THE STEERING WHEEL JERKED IN THE OPPOSITE DIRECTION. I TEMPORARILY LOSS CONTROL OF MY OWN STEERING WHEEL. THIS OCCURRED 3 TIMES WHILE TRYING TO PARK. IN ADDITION, A MESSAGE ABOUT STABILITRACK APPEARED. IT IS WELL KNOWN THAT GM HAS RECALLED OVER 1,700,000 VEHICLES WITH THIS SAME POWER STEERING ISSUE STATING THAT OWNERS WILL LOSE CONTROL OF THE STEERING WHEEL, INCREASING THE RISK OF A CRASH. SEE NHTSA CAMPAIGN NUMBER: 18V586. GM'S OWN NUMBER FOR THIS RECALL IS 18289. HOWEVER, GM HAS ONLY INCLUDED CERTAIN VEHICLES IN THIS RECALL, MAINLY 2014 AND 2015. MY 2016 GMC SIERRA 1500 IS CURRENTLY NOT INCLUDED IN GM'S RECALL EVEN THOUGH THE SAME POWER STEERING PROBLEM IS OCCURRING. ACCORDING TO A NOTICE PUBLISHED WITH THE NHTSC, THE TRUCKS MAY EXPERIENCE A TEMPORARY LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST FOLLOWED BY A SUDDEN RETURN OF EPS ASSIST. THE ISSUE, GM SAYS, OCCURS TYPICALLY DURING LOW-SPEED TURNING MANEUVERS. IF EPS ASSIST IS LOST AND SUDDENLY RETURNED, THE DRIVER COULD LOSE TEMPORARY CONTROL OF THE STEERING WHEEL, INCREASING THE RISK OF A CRASH. GM SAYS IT FIRST BECAME AWARE OF THE ISSUE IN FEB. 2017 AFTER RECEIVING CUSTOMER COMPLAINTS RELATED TO LOSS OF EPS. TESTS CONDUCTED BETWEEN APRIL AND MAY FOUND THAT SOME OF THE VEHICLES CONTAINED ELECTRICAL ISSUES THAT COULD CAUSE LOSS OF EPS. THE CARMAKER WAS TO CONTACT AFFECTED OWNERS & DEALERS WILL

I REMOTE STARTED MY VEHICLE, DROVE TO TOWN, SMELT SOMETHING BURNING. REAR WINDOW SHATTERED DRIVER SIDE

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED SEVERAL GAUGES BECAME INOPERABLE. THE DRIVER INFORMATION SYSTEM ILLUMINATED A CODE AND THE POWER STEERING CEASED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC DEALER. (2010 E MAIN ST, OWOSSO, MI 48867, (888) 399-4101) ON EIGHT OCCASIONS HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURES. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING, THE STABILITY TRAC ACTIVATED AND PULLED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD AT 50 MPH IN INCLEMENT WEATHER. AN AUDIBLE CHIME WAS HEARD BEFORE THE POWER STEERING CEASED. THE BRAKE ALSO FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 15 MPH, A BURNING ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE PRIOR TO HEARING A LOUD EXPLOSION. THE CONTACT STATED THAT HE NOTICED THAT THE REAR PASSENGER SIDE PANEL HAD SHATTERED. NO WARNING LIGHTS WERE ILLUMINATED HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS IN IN THE FOUR WHEEL DRIVE OPTION AS WELL AS THE REAR DEFROST SYSTEM WAS ENGAGED. THE CONTACT STATED THAT A DIAGNOSTIC AND REPAIR APPOINTMENT WAS SCHEDULED WITH PHILLIPS CHEVROLET (9700 W LINCOLN HWY, FRANKFORT, IL 60423). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,417.

I HAD IT TWICE NOW WHERE I PUSH ON THE BRAKES AND THE BRAKES BECOME SOFT AND THE TRUCK WON'T STOP. I NEARLY REAR ENDED A CAR THIS WEEKEND WHEN SUDDENLY THE BRAKES GRABBED BUT NOW I'M NERVOUS TO DRIVE IT IN FEAR OF CAUSING AN ACCIDENT OR INJURY I THINK IT'S SOMETHING GM SHOULD BE LOOKING INTO FOR A RECAL FOR THE SAFETY ISSUE IT CAUSES

8 SPEED TRANSMISSION SHUDDER AND JERK. HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES REGARDING THIS ISSUE, NOTHING HAS COMPLETELY FIX THE ISSUE.

STARTED TRUCK WITH REAR DEFROST ON, LOUD GUN-LIKE SOUND AND SMOKE CAME FROM LEFT, REAR WINDOW AND LEFT WINDOW SHATTERED WHILE STATIONARY.

WE CONTACTED SARAH AT GMC CORPORATE ON 1/2 CONCERNING COVERING BRAKE REPAIR COSTS. AT THE END OF LAST YEAR, MY HUSBAND HAD INTERMITTENT BRAKE ISSUES WHILE DRIVING AT LOW SPEEDS. WE IMMEDIATELY TOOK THE TRUCK TO THE DEALER (MID-DEC, 2019). THIS BRAKE RECALL ISSUE WAS 'FIXED' BY FITZGERALD GMC IN ROCKVILLE, MD. HOWEVER, AFTER THE 'RECALL REAPIR,' TOWARD THE END OF DEC 2019 AND INTO JAN 2020, THE BRAKES CONTINUED TO RANDOMLY FUNCTION IMPROPERLY AT LOW SPEEDS. FITZGERALD WANTS TO CHARGE US FOR THE DIAGNOSTIC AND FOR REPAIRS ($1100). WE ARE HOPING THAT GMC WILL COVER THE COST OF FIXING THIS RECALL ISSUE, AS THE 'RECALL FIX' FROM FITZGERALD DID NOT RESOLVE THE BRAKE PROBLEM, AND IS A SAFETY CONCERN. I WE TOLD BY SARAH THAT GMC WOULD CONSIDER COVERING AS WE ARE JUST OUTSIDE THE WARRANTY BUT SHE WOULD HAVE TO ESCALATE THE REQUEST TO A SENIOR ADVISOR. TO DATE (1/10/20) WE HAVE NOT RECEIVED A RESPONSE FROM GMC AND OUR CAR SITS AT THE DEALERSHIP!

HERE IS WHAT HAPPENED REGARDING THE REAR SLIDING-WINDOW SHATTERING (AND NEARLY A FIRE) IN MY 2016 SIERRA: ON JANUARY 1ST, 2020, I WAS DRIVING STRAIGHT AT APPROXIMATELY 30 MPH ON A SMOOTH, LEVEL CITY STREET (NO POTHOLES OR ROAD DEFECTS, ETC.) IN 25-DEGREE WEATHER WITH MY REAR-WINDOW DEFROSTER ON WHEN I SMELLED SOMETHING BURNING AND LOOKED IN MIRROR AND SAW SMOKE AND A FEW SECONDS LATER THE DRIVER'S SIDE GLASS-PANEL OF MY SLIDING REAR-WINDOW SHATTERED. THERE WAS NO ICE ON WINDOW AT THE TIME AND I HAD BEEN DRIVING APPROXIMATELY 7 MINUTES. I KNOW THAT GM HAS ACKNOWLEDGED THIS PROBLEM AND ISSUED A RECALL #N192220470 ON CANADIAN VEHICLES, AND THAT THERE IS A MAJOR FIRE HAZARD. I SPOKE WITH ANDERSON CHEVROLET AND GROSSINGER GMC THIS MORNING (JANUARY 2ND) AND WAS BASICALLY DISMISSED AND TOLD TO CALL GM ABOUT IT, THEY WON'T HELP ME.

I RECEIVED A WARNING MESSAGE ON MY DIGITAL DASH DISPLAY WHICH INDICATED "SERVICE POWER STEERING" AND MY POWER STEERING STOPPED WORKING COMPLETELY. IT WAS IMPOSSIBLE TO STEER THE VEHICLE AND I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE. THE VEHICLE WAS PARKED AT THE TIME THE WARNING CAME ON. THE MECHANIC WILL BE EVALUATING THE VEHICLE IN THE MORNING.

2 TIMES NOW MY TRUCK BRAKES DID NOT WORK. I MEAN, THEY LITERALLY DIDNT WORK. THE FIRST TIME IT HAPPENED MY PICKUP ALMOST HIT MY HOUSE. THE SECOND TIME IT HAPPENED THE PICKUP HIT ANOTHER VEHICLE AT MY HOME CAUSING DAMAGE TO BOTH VEHICLES. I AM CURRENTLY IN FEAR OF DRIVING THIS PICKUP TRUCK DO TO THESE 2 BRAKE FAILURES. WILL THE NEXT CRASH ACTUALLY HURT SOMEONE? GMC NEEDS TO REPAIR THESE BRAKE FAILURE ISSUES. AGAIN, THERE WAS ABSOLUTELY NO BRAKES EVEN THOUGH I PRESSED ON THE BRAKE PEDAL AS HARD AS I COULD. THE PROPERTY DAMAGE AMOUNT FROM THE SECOND BRAKE FAILURE IS WELL OVER $2,000.00. PLEASE HAVE GMC REPAIR/FIX THIS PROBLEM SO I CAN DRIVE MY PICKUP WITHOUT WORRY AND MORE DAMAGE.

REAR WINDOW GLASS ON DRIVER SIDE OF SLIDING REAR WINDOW EXPLODED AFTER USING DEFROST IN COLD WEATHER WHILE DRIVING ON THE INTERSTATE.

BRAKES HAD ALREADY BEEN REPAIRED BY DEALER UNDER RECALL PRIOR TO THIS INCIDENT. FOR SEVERAL WEEKS I NOTICED PROBLEMS. THE HILL ASSIST WOULD NOT HOLD EVEN WHEN BRAKING THE TRUCK ROLLED BACK ON HILLS. THE PETAL WOULD FEEL HARD LIKE SOMETHING WAS KEEPING IT FROM DEPRESSING. FINALLY, THE BRAKES FAILED AGAIN WHILE I WAS IN LINE AT A FAST FOOD RESTAURANT. ONE SECOND THEY WORKED, THE NEXT THEY DID NOT! I WAS MOVING SLOWLY AND ABLE TO PUT IT IN PARK. GOT OUT AND ASKED FOR HELP MOVING IT OUT OF LINE AND INTO A PARKING SPOT. I PUT IT BACK IN GEAR ONCE PEOPLE HAD STOPPED CROSS TRAFFIC AND ROLLED SLOWLY INTO A PARKING SPOT. APPROACHING THE LIGHT POLE, I DEPRESSED THE BRAKE AGAIN AND IT WOULD NOT DEPRESS. THERE WAS A SCRAPING SOUND AND I PUMPED THEM SEVERAL TIMES, BUT IT DIDN'T FEEL LIKE THERE WAS ANY GIVE AT ALL. I ROLLED TO CURB AND PUT INTO PARK. I HAD THE TRUCK TOWED TO DEALER, TRADED IT FOR ANOTHER CAR AND NEVER DRIVE AGAIN. DATE WAS NOVEMBER 15, 2019. 8:30 AM. THE TRUCK HAD APPROXIMATELY 50,750 MILES ON IT. VERY SCARY AND DANGEROUS AS THERE WERE MANY PEDESTRIANS INCLUDING CHILDREN IN PARKING LOT AND USING CROSSWALK WHICH TRANSECTS DRIVE LANE. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED AT DEALER JUST A FEW WEEKS BEFORE, SO FIX OBVIOUSLY DID NOT WORK!!

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. AFTER THE CONTACT PARKED THE VEHICLE FROM BEING DRIVEN A SHORT DISTANCE, HE NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED A SPARK OF FIRE ON THE INSIDE OF THE VEHICLE UNDERNEATH THE REAR WINDSHIELD WHERE THE DEFROST MECHANISM WAS LOCATED. THE CONTACT AND THE PASSENGER EXITED THE VEHICLE AND THE FIRE EXTINGUISHED ITSELF. THE FIRE DEPARTMENT WAS NOT CONTACTED. ALMOST IMMEDIATELY, THE REAR DRIVER'S SIDE WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO GMC OF PERRYSBURG (LOCATED AT 26875 N DIXIE HWY, PERRYSBURG, OH 43551, 866-442-6919), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL ONTO THE DRIVEWAY. THE CONTACT ALSO SMELLED FUEL INSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION BUICK GMC HENDERSON AT 702-979-2044 (LOCATED AT 330 NORTH GIBSON ROAD, HENDERSON, NV 89014) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL ON TOP OF THE FUEL TANK NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE SEAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLAMMED AND JERKED INTO GEAR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SHUTTER AND VIBRATION DETECTED IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503, (713) 473-7601), BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585814814, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.

REMOTE START ON THE VEHICLE DOES NOT WORK SOMETIMES , DIC SAYS OPEN AND CLOSE DRIVER DOOR AND THE ENGINE LIGHT COMES ON AND REMAIN ON .I TOOK THIS VEHICLE TO A TECHNICIAN FOR DIAGNOSTICS AND COMPUTER STATED ROUGH IDLING PROBLEM TECHNICIAN CLEAR THE ENGINE CODE.THIS HAS CONTINUE TOO HAPPEN. VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS, I'VE CHECK AROUND AND THIS IS A CONSTANT PROBLEM FOR GMC AND CHEVROLET OWNERS .PLEASE LOOK INTO THIS MATTER.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE KEY WAS TURNED IN THE IGNITION, THE INSTRUMENT PANEL TURNED BLACK AND THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO PRIME BUICK GMC (1845 WASHINGTON STREET, HANOVER, MA 02339, (781) 826-8300) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600. *LN*JB *TR

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER STARTED TO BLOW HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE SEPTEMBER 25, 2019. THE VEHICLE WAS DRIVEN TO ALEXANDER BUICK GMC (1501 E VENTURA BLVD, OXNARD, CA 93036) WHERE IT WAS DETERMINED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,930.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS A SLIGHT CLICKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT TO RIGHT. EXPRESSWAY CHEVROLET BUICK GMC (4000 IN-62, MT VERNON, IN 47620, (812) 307-9993) DIAGNOSED THAT THE STEERING RACK FAILED AND WOULD COST $2,000 TO REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000. *TR THE CONSUMER STATED THE BATTERY WAS REPLACED AND THE CLICKING STEERING RACK NOISE WAS NO LONGER HEARD. *JS

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT FAILED INSPECTION FOR HAVING DEFECTIVE BALL JOINTS ON BOTH SIDES, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS UNABLE TO STOP. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER, ABS PUMP, AND SENSOR FOR THE VACUUM PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHIFTED UP AND DOWN VERY ABRUPTLY AND SHUDDERED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN ACCELERATING OR DECELERATING WITHOUT WARNING. THE VEHICLE WAS SERVICED THREE TIMES AT CAVENDER BUICK GMC NORTH (17811 SAN PEDRO AVE, SAN ANTONIO, TX 78232, 210-807-6392) WHERE THE TRANSMISSION SOFTWARE WAS RE-CODED AND A SPECIAL TRANSMISSION FLUID WAS APPLIED TO THE VEHICLE. THE FAILURE PERSISTED EACH TIME AFTER IT WAS SERVICED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENERGY SAVER MODE AND SERVICE CHARGING SYSTEM FAILURE WARNING MESSAGES DISPLAYED. IN ADDITION, THE BATTERY GAUGE WAS DECREASING STEADILY TO ZERO AND DROPPED INTO THE NEGATIVES. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THE ALTERNATOR CAUGHT ON FIRE. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED THE ALTERNATOR COMPANY AND IT WAS INFORMED THAT THE ALTERNATOR WAS A PROTOTYPE EXPERIMENTAL UNIT AND ADVISED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED CECIL ATKISSION MOTORS- KERRVILLE, CHEVROLET, CADILLAC AND BUICK DEALER (550 BENSON DR, KERRVILLE, TX 78028, (866) 240-2964) AND WAS ADVISED TO BRING THE VEHICLE IN BUT THE CONTACT DID NOT DUE TO THE TOWING FEE SINCE THE VEHICLE WAS NOT DRIVABLE. IN ADDITION, THE DEALER RECOMMENDED CALLING GM DIRECTLY SINCE HE DETACHED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 75-80 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

AT LOW SPEED THE BRAKES BECOME HARD TO STOP THE VEHICLE AND IN REVERSE THE BRAKE PEDAL BECOME HARD AND BECOMES VERY DIFFICULT TO STOP TRUCK THE TRUCK WAS IN A DRIVE THROUGH AND ALMOST HIT ANOUTHER CAR DUE TO BRAKES FAILING A SERVICE BRAKE BOOSTER SOON WARNING CAME ON

TRUCK LURCHES FORWARD UNEXPECTEDLY DURING SLOW STOPS SUCH AS WHEN APPROACHING A BARRIER TO PARK, A GATE, OR PEDESTRIAN CROSSING. AS THE TRANSMISSION DOWNSHIFTS, THE TORQUE INCREASE CAUSES THE BRAKE PRESSURE BEING APPLIED TO BECOME INSUFFICIENT TO STOP THE VEHICLE CAUSING IT TO LURCH FORWARD UP TO SIX FEET. DURING ACCELLERATION WHILE HIGHWAY DRIVING THE TRANSMISSION MAY UNEXPECTEDLY DOWNSHIFT TO AN INAPPROPRIATE GEAR CAUSING THE ENGINE REV LIMITER TO ENGAGE AND REDUCING POWER UNEXPECTEDLY WHEN IT SHOULD BE INCREASING.

WHEN TRAVELING LOW SPEEDS LIKE IN A PARKING LOT FIRST GEAR JERKS SO BAD IT FEELS LIKE SOMEONE REAR ENDED YOU. GOING HIGHWAY SPEEDS BETWEEN 45 TO 75 YOU FEEL VIBRATIONS COMING FROM THE TRANSMISSION IT FEELS LIKE YOU'RE GOING OVER RUMBLE STRIPS. I HAD MY TRANSMISSION FLUSHED AND CHANGED IT FIX THE VIBRATIONS BUT 3000 MILES LATER THE VIBRATIONS STARTED AGAIN.

I HAVE HAD ISSUES WITH MY GMC SIERRA SINCE IT WAS NEW. IT HAS JERKED AND CLUNKED WHEN I START TO GO AND THEN LEFT OFF THE GAS. THERE HAS ALSO BEEN A HESITATION WHEN STEPPING ON THE GUESS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND WAS TOLD THINGS SUCH AS: "I JUST NEEDED TO GET USE TO THE 8 SPEED TRANSMISSION"," THE HESITATION IS WHEN THE TRUCK SWITCHES FROM V4 TO V8". AND "THERE IS NOTHING WRONG". NOW THE WARRANTY HAS EXPIRED AND IT IS GETTING WORSE. IT NOW FEELS LIKE "RUNNING OVER A RUMBLE STRIP" OR LIKE IT IS "MISSING" AND "HESITATING". ALL OF THESE THINGS OCCUR WHEN THE VEHICLE IS IN MOTION.

I WAS ON MY WAY BACK FROM A BEACH VACATION SATURDAY, JUNE 29, 2019 ALONG WITH TWO OTHER VEHICLES DRIVEN BY OTHER FAMILY MEMBERS. I DRIVE A 2016 SIERRA 1500 SLT WITH 30,000 MILES ON IT. AFTER DRIVING FOR 1 1/2 HOURS WITH MANY OPPORTUNITIES TO USE MY BRAKES, OUR CONVOY NEEDED TO MAKE A STOP TO TURN LEFT. TO MY GREAT SURPRISE THE POWER ASSIST WAS NOT WORKING. AT FIRST I THOUGHT I HAD NO BRAKES AT ALL. I PRESSED HARD WITH BOTH FEET AND STOPPED THE TRUCK BEFORE I REAR ENDED MY SON IN LAW AND HIS FAMILY. SCARED ME TO DEATH!! I PHONED AHEAD TO OUR LEAD CAR AND TOLD THEM I HAD SERIOUS VEHICLE PROBLEMS. THERE'S NO WAY I COULD DRIVE 400 MILES WITH HEAVY TRAFFIC SAFELY. WE SEARCHED FOR THE NEAREST GM DEALER AND SELECTED J. M.JACKSON IN ANDALUSIA, AL. EVEN THOUGH IT WAS A SATURDAY, THE SALES PEOPLE CALLED THE SERVICE MANAGER WHO CAME IN ALONG WITH A SERVICE TECH. SHORTY I HAD A NEW VACUUM PUMP INSTALLED AND THERE WAS NO CHARGE SINCE GM HAD ISSUED A SERVICE BULLETIN. BUT NOW I'M WORRIED ABOUT ANOTHER FAILURE. I BARELY AVOIDED AN ACCIDENT THIS TIME. THERE WAS ABSOLUTELY NO WARNING PRIOR TO FAILURE . AFTER THE INITIAL FAILURE TO BRAKE PROPERLY, I GOT A SERVICE BRAKE ASSIST MESSAGE. VERY DANGEROUS FAILURE. A CRASH WAS NARROWLY AVERTED.

MY 8 SPEED TRANSMISSION SEEM TO WAIT TOO LONG TO UP SHIFT. WILL DOWN SHIFT AT ODD TIMES. WHEN IS STOP AND GO TRAFFIC AROUND 5-15 MPH THE TRUCK WILL LURCH FORWARD WHEN COASTING OR COMING TO A STOP. WHEN TRUING ON THE TRUCK AND GOING FROM PARK TO REVERSE THERE WILL BE A LOUD "CLUNK" THAT CAN ALSO BE FELT CAUSING THE TRUCK TO ROCK.

WHEN MOVING SLOWLY, THE ABS ERRANTLY ACTUATES RESULTING EXTENDED STOPPING DISTANCE. THIS HAPPENS INTERMITTENTLY. THE LAST TIME I WAS MOVING AT A SLOW (WALKING SPEED) PACE IN A PARKING LOT TO POSITION TO PARK. WHEN I APPLIED THE BRAKES (WHICH SHOULD HAVE STOPPED THE VEHICLE IMMEDIATELY) THE ABS KICKED ON AND, WITH THE BRAKE PEDAL FIRMLY DEPRESSED, THE VEHICLE ROLLED ANOTHER 12FT (APPROX) ALMOST STRIKING ANOTHER CAR WITH SOME PEOPLE STANDING NEARBY. I FEEL THE VEHICLE IS UNSAFE AND CANNOT INSURE AN ACCIDENT WILL EVENTUALLY RESULT.

AIR CONDITIONING FAILED. THIS NEEDS TO BE DOCUMENTED. NOT A "SAFETY" ISSUE AT FIRST, BUT WITH PETS AND KIDS IT CAN BECOME ONE. I HAVE OWNED THIS TRUCK FOR A LITTLE OVER A YEAR. I BOUGHT IT USED FOR OVER $35,000. IT HAD 50,000 MILES ON IT. MY FIRST SUMMER THE A/C WORKED, BUT NOT GREAT. LAST WEEK I TRIED TO USE MY A/C AND NOTHING BUT HOT AIR. I THOUGHT IT WAS STRANGE BEING ONLY A COUPLE YEARS OLD. I PAID TO GET THE FREON RE-CHARGED. THE FREON LEAKED OUT AFTER 2 DAYS AND A/C STOPPED WORKING. I HAD TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR $118. I HAVE DONE RESEARCH AND IT SOUNDS LIKE I SHOULD BE LOOKING AT A REPAIR COSTING ANYWHERE FROM $800 TO $2,000. THERE HAVE BEEN SEVERAL ONLINE COMPLAINTS, ALONG WITH A CLASS ACTION LAW SUIT TO COVER THIS PROBLEM. THE ISSUE IS THAT IT IS A "LUXURY ITEM" NOT A SAFETY ITEM. IT NEEDS TO BE DOCUMENTED ON ALL WEBSITES THAT THIS IS AN ISSUE, SO CONSUMERS CAN BE INFORMED. THIS CAN BE DANGEROUS WHEN TRAVELING WITH YOUNG CHILDREN AND PETS. THE AIR THAT COMES OUT OF THE VENTS IS EXTREMELY HOT. IN HOT TEMPERATURES THIS CAN BECOME DANGEROUS.

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

AC CONDENSER FAILED AT 40000 MILES. GM HAS EXTENDED WARRANTIES FOR THEIR SUVS RELATED TO THIS COMMON AND KNOWN ISSUE, HOWEVER HAS NOT INCLUDED THEIR TRUCKS IN THE WARRANTY EXTENSION. THE FAULTY CONDENSER IS THE SAME EXACT PART FOR THE TRUCKS AS THE SUVS AND AS SUCH SHOULD BE INCLUDED AS WELL.

THE BRAKES GET VERY HARD AND IS VERY DIFFICULT TO STOP AT LOW SPEEDS. THE DEALER IS FIXING IT AT NO COST STATING IT IS A SAFETY ISSUE BUT NOT A RECALL.

TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.