Page 2 of 7 · complaints 51–100 of 343

2016 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Service Brakes
Filed Sep 6, 2024OH

Stopping at a stop sign with several cars in front of me my vehicle wouldn’t stop, luckily the car in front of me moved. I immediately called the dealership to have my vehicle repaired. They confirmed my brakes had a problem including the vacuum pump having an internal failure. They replaced vacuum pump and required belts then charged me $800.00 for this service.

Seat Belts
Filed Aug 24, 2024GA

Drivers side seat belt cable broke off where it connects to left side of drivers seat. It looks like a clean break I can send pictures

Electrical System
Filed Aug 15, 2024WA

I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?

Steering
Filed Jul 29, 202490,200 milesMI

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 60 MPH, the power steering assist became inoperable. While driving at slow speeds, the power steering assist was intermittently inoperable. The power steering warning light was illuminated was intermittently inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,200.

Unknown or Other
Filed Jul 22, 2024IN

Welds on condenser are leaking freon. I had a shop evacuate a/c. I keep getting told my truck vin does not have a recall for condenser even though i am seeing recall info for condenser.

Power Train
Filed Jul 2, 2024130,000 milesRI

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle stopped moving very slowly and came to a complete stop. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under warranty twice. The manufacturer was made aware of the failure but confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 130,000.

Power Train
Filed Jun 24, 202486,624 milesTX

The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.

Steering
Filed Jun 12, 202461,000 milesLA

The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at slow speeds, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle, after which the steering wheel jerked to center independently. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.

Service Brakes
Filed May 9, 2024IL

On a recent road trip my family and I experienced an issue with the Brake Assist on my 2016 GMC Sierra. When I returned back from our vacation I took the vehicle to a 3rd party mechanic that I trusted to perform diagnostics. He advised that I would need a new vacuum pump and stretch belt to correct the issue. Upon receiving this information I advised him to move forward with the repair. What I didn't know was that Special Coverage N182202780 covers this exact repair from GM at no cost to the customer. I followed up with GM to see if I could recoup any of the cost and I was told no because I didn't get the work done at a GM dealership. I find this to be extremely frustrating as I did not know there was a special notice that would have covered this defect, and if I had I would of taken the vehicle to a GMC dealership. I feel that GM should reimburse me for the defect that was known even if I had the vehicle serviced at my chosen mechanic. Any help would be greatly appreciated

Power Train
Filed Apr 30, 2024MI

My truck only has 40,000 miles on it and has the 8 speed 8L90 transmission. The truck bucks hard and has majorly delayed acceleration, especially on the initial startup of the vehicle. At this point the torque converter is going bad as well as the transmission fluid temperature sensor as per my mechanic when hooked up to the computer. It is now causing a fluttering of the RPMs, especially when the vehicle heats up after running for several minutes. It is severely impacting my fuel economy as well as my general safety when operation my truck. This is a known problem with this type of transmission but so far there has been no recall issued, only a class action lawsuit that I am having a hard time joining. It is going to cost me over $8000 for a new transmission and I don't really know where to turn at this point or what to do! Please make GM issue a recall for this known transmission problem that they put in millions of vehicles, all having similar problems as my own! Thank you!

Service Brakes, Hydraulic
Filed Mar 29, 202463,000 milesFL

The contact owns a 2016 GMC Sierra 1500. The contact stated that while reversing into a parking space and attempting to stop the vehicle, the brake pedal required an excessive amount of effort to bring the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.

Engine
Filed Mar 21, 2024CA

Radiator leak. Low coolant, had to keep adding coolant. Only 76000 miles on truck. No warning other than the coolant temp was going up and down as I accelerated.

Electrical System
Filed Mar 10, 2024MI

While driving I heard “sizzle” sound coming from the rear tailgate sliding window. I had my rear defroster on which I immediately turned off and the sound stopped. I got home 2 minutes later, parked the truck then an hour later when I was about to go back out to pickup my son I noticed the drivers side glass panel had shattered. I’m now aware of this issue under Customer Satisfaction Program [XXX] “Rear Window Defroster Thermal Event” and apparently this was a GM recall in Canada but not the US. I will take it to the dealership tomorrow and know they are going to say it’s my problem but that’s such [XXX]. Hoping they can cover this cost. I’m listing this here as a form of documentation…unsure if this institution can help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Feb 22, 202496,500 milesMD

The contact owns a 2016 GMC Sierra 1500. The contact stated that while operating the vehicle, a loud noise was present coming from the engine compartment. The contact stated that the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the engine camshaft and lifters had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 96,500.

Unknown or OtherFire
Filed Feb 16, 2024WI

Rear window exploded make it a full recall finally. Jeez.

Air Bags
Filed Dec 27, 2023TX

Truck says service airbag when it only had 148,867 miles. Was told its passenger side front by dealership. All other airbags are fine

Electrical System › 12v/24v/48v Battery › Cables
Filed Dec 19, 2023150,000 milesTX

The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine started making a ticking sound and the vehicle independently turned off. The contact stated that he was on a busy street in the middle of traffic when the failure occurred and was almost involved in a road rage incident with an upset driver. The contact opened the hood and noticed that the battery cable was smoking and was burned. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Power Train
Filed Dec 14, 2023TN

Transmission shakes constantly not just when shifting. Repair shop says this is not repairable and is a common issue in trucks like mine. 2016 GMC Sierra. Vibrations are significant enough to cause a safety issue. Getting worse with time.

Service Brakes
Filed Dec 2, 2023UT

Braking system is malfunctioning while driving at slower speeds. It has malfunctioned while backing up and almost hit another vehicle. It also malfunctioned while coming to a stop light. Brake system is not working as it should and is feeling spongy upon braking. It feels like the brake pedal is all the way to the floor before it will eventually stop the truck. In researching this problem, there was a recall on the secondary brake system back in Feb of 2020. I bought the truck in June of 2020. I never got any information that there was a recall from the dealership I bought it from. I am unable to drive my truck due to this problem. I have not taken the truck to a GMC dealer as of yet but planning to.

Service Brakes
Filed Nov 14, 2023FL

Brakes go out at low speeds, especially in reverse. Makes it really hard to stop vehicle. It happens at least once every couple days and seems to be getting progressively worse.

Steering
Filed Oct 17, 2023CA

Lost power steering at low speed, radio, ac and power to screen shuts off. Once the wheel is turned to the middle the power comes back on. Ive fixed this issue already last year and now again its happened a year later, they say now at 65,000 it is a rack and pinion when last year they said it was the battery.

Power Train
Filed Sep 7, 2023IA

The transmission overheated due to a poorly manufactured torque converter which caused my truck to come to a sudden stop on the interstate nearly being struck by several semi tractor trailers leaving my family and I in a dangerous situation. Upon research the torque converter and the thermal bypass valve fail causing the transmission to overheat with no warning whatsoever. It massively blew smoke out of the tailpipe blocking all lanes of traffic, completely unable to see that I'm broke down and nearly caused several accidents. Police was not notified since no accident occurred. The transmission preformed as its supposed to. No hard shifts or slipping between gears. This needs to be addressed by the NHTSA and GM as it's a huge safety issue. With no warning light indicating the transmission is reaching critical heat levels and shutting down poses a risk in the event you're towing a trailer/camper (As I was). Or even worse happening to those who live where they drive up and down steep mountain grades.

Electrical System
Filed Aug 29, 2023SC

The electrical system keeps throwing a code for short to ground as well as low voltage codes. The voltage gauge on the dash shows either over charging or under charging. The in dash radio and screen shut off and turns back on by itself while driving down the road. Occasionally while backing up or pulling forward the truck completely stalls. The transmission was subject to the shudder issue, we took it to King Cadillac in Lake City, SC for the transmission flush. After the flush we have not felt the shudder, but instead Occasionally when pulling off from a dead stop, or while crossing the very busy highway my house is on the truck looses momentum almost as if the transmission is failing to engage at all, and all of the sudden about 15 seconds later it engages and accelerates at a rapid rate. The steering is extremely loose in the tires, however the steering wheel engages after about 3/4 of an inch. I have taken it to said King Cadillac multiple times and they maintain that the steering is 100%. Although I can not let go of the steering wheel and continue straight for any length of time. I am constantly having to adjust the steering to match the pull of the vehicle to avoid changing lanes or running of the road. After 60mph the tire shake is horrible, after 70mph it is hard to keep the truck in its lane.

Power Train
Filed Aug 24, 2023TX

Transmission problems. Had to replace at 95,000 miles. Seeing problems online with same GM pickups with less miles and transmissions going out. General Motors has a problem and not addressing it.

Service BrakesCrash
Filed Aug 13, 2023CA

While parking in San Francisco after driving for about 100 miles, the brakes felt they had lost all power, the pedal was pressed down to the floor and caused the braking distance to increase drastically. There was a fence post to the left of my truck. So I was going to go forward a little then back up and straighten out to pull forward and finish parking. Going slow 3-5MPH I pressed the brake and the truck kept going forward, I felt a shake from the brake pedal and then no pressure, straight to the floor, then the brake pedal didn’t return up. i kept pressing/pumping the brake pedal but still felt like there was no power at all. When you released the brake pedal the pedal would not return to the top like normal. So the truck would not stop, it felt like forever, but when the truck did stop it had just come to rest on the fence post left of me, causing a small dent on the, rear passenger, driver side door. This was really scary because I was parking on a ocean pier and I though I was going to go into the fence in front of me and then into the water. I know now that that was most likely not going to happen because of the low speed I was going at but non the less SUPER SCARY. So now I have a dent on my truck and I am also scared to drive the truck because the brakes might not work when I need them too.

Service BrakesCrash1 injured
Filed Aug 1, 2023TX

Power brake booster failed, truck would not stop in a timely manner

Engine
Filed Jul 24, 2023102,000 milesOH

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 65-70 MPH, there was a clicking sound coming from the vehicle. The contact stopped and examined the vehicle and became aware that the clicking sound was coming from the engine. The vehicle was taken to the dealer who stated that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 102,000. The VIN was not available.

Fuel/Propulsion System
Filed Jul 23, 2023TX

My truck started having a strong fuel smell by drivers door. 7/11/23 I took to the GM dealer to address strong fuel smell. The dealer at Patriot GMC said they would have to drop the tank and do smoke test to locate leak. They reported no leaks found that it looked like possible fuel on top of tank from over filling and spill. I explained I didn't overfill tank or spill any gas. Picked up truck after being told no fault found. I had to pay $539.91 to drop gas tank for testing and to check fuel pump.7/17/23 [7/11-7-17] I explained no trouble with starting or stalling with fuel pump and I just had gas smell really strong. Engine light came on when I left shop so I called dealer and explained my truck was running fine and now engine light on. I brought it back to shop after a week of testing and put back in shop on 7/17/23 They took the code and it came back as EVAP system issue. Code P0449 They said my EVAP Vent Solenoid valve circuit was open. Circuit tested terminal 1 pin loose. Terminal in connector replaced. Vent valve tested. The mechanic stated now running as designed. Multi point inspection completed. Picked up vehicle and stopped at store because I could smell gas real strong inside my cab and under hood. I contacted dealer for third time about gas smell and this time I asked for shop manager to come to vehicle so I could make sure he could smell how strong the gas smell was and now it was coming from front hood area into ac vents and into cab and it was making me nauseo

Service Brakes
Filed Jul 20, 2023SC

Brakes will sometime seize up and not allow car to stop in sufficient time.

Power Train
Filed Jun 21, 2023MA

Check engine light on 2016 GMC Sierra, PO710 and PO711, took to local mechanic and notified me there is a service bulletin related to issue but VIN# shows no recall, below is the service bulletin found online. PIP5700 8L45 8L90 Internal Wiring Harness I

Electrical System
Filed Jun 20, 2023NM

When trying to turn, the wheel will lock and jerk in the opposite direction, at the same time my dash will say service stabilitrack and my radio screen turns black and the air conditioner/heater turns off. The car looses all power and the ability to turn the wheel in any direction

Engine
Filed Jun 15, 2023OH

2016 gmc sierra 1500 with a 5.3 v8. Dropped a lifter on cylinder one at 79k miles due to the active fuel management known as AFM and Causing the truck to misfire and shake so bad that the truck turned its self off going up hill on a busy highway at 60 mph causing me to have no brakes nor steering and tried turning the truck back on for brakes and steering and it wouldn’t turn over and just crank. Then got it to crank took it home then took it to the dealership the next day which was 5/30/2023 it was at dealership and they fixed after a week of being in the shop from 5/30/2023 to 6/14/2023 the same day I dropped a lifter on cylinder 7 aswell 2 hours after leaving the dealership causing the truck run even rougher and misfiring.

Unknown or Other
Filed Jun 14, 2023WV

Factory welds in Condenser coil are faulty, causing refrigerant to leak and Air Condition system to no longer work causing health concerns for children, pets, and driver or an vehicle that cannot be driven in the summer months.

Steering
Filed Jun 11, 2023OK

Electronics flash on and off then steering wheel jerks hard back and forth. Total loss of everything.

Power Train
Filed Jun 9, 2023NJ

Torque Converter failed and destroyed the transmission at 79,600 miles

Power Train
Filed May 1, 2023NY

The transmission is almost banging into gear vibrating at high speeds the shifts can jerk the vehicle and cause an accident

Engine
Filed Apr 27, 2023LA

The contact owns a 2016 GMC Sierra 1500. The contact stated that her husband had to frequently add oil to the engine. The contact took the vehicle to the local dealer, where it was diagnosed as needing an oil consumption test to be completed since an oil leak was not located. An oil consumption test was not performed. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

Unknown or Other
Filed Apr 22, 2023AL

Air conditioning condenser cracked not working

Engine
Filed Apr 17, 202381,000 milesKY

The contact owns a 2016 GMC Sierra 1500. The contact stated that while starting and driving the vehicle, the engine experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire and that the spark plugs needed to be replaced. The contact declined the repair, and the vehicle was taken to an independent mechanic, where it was diagnosed with codes: P050D, P2099, P219B, and P0300 for the fuel injector. The contact related the failure to Special Coverage Adjustment N182198000 (Engine Fuel Injector); however, the VIN was not included. The vehicle was then taken to Champion Chevrolet Buick GMC (502 S 1st St, La Grange, KY 40031) where it was confirmed that the VIN was not included in the Special Coverage Adjustment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

Steering
Filed Apr 17, 2023CT

Dash flashed Steering assist reduced while I was driving and then I lost all power steering nearly crashing the vehicle. Upon bringing vehicle to a stop I turned off vehicle exited and looked under hood for anything obvious. Upon restarting the vehicle warning was gone and power steering returned. I was advised by GM that a recall for this problem is available for previous year but not mine. I am afraid to drive vehicle, worried the problem will occur again.

Power Train
Filed Apr 15, 2023AZ

When in park and I shift the transmission into Reverse, the force engaging the gear bangs and shakes the vehicle. The transmission is not regulating the power. The vehicle is available for inspection. I took the vehicle in to the dealer service and they were able to reproduce it. They claim that there is a bulletin from GM motors and this is considered normal. The bang is hard and shakes the vehicle, definitely not normal. It started after 50k miles and the truck has 62k miles now. No one else inspected the vehicle and no warnings are indicated by the vehicle.

Service Brakes
Filed Apr 7, 2023IL

Out of the blue I am getting constant trailer brake system alarms dinging at me. Even if I select dismiss the alarm keeps coming back. There seems to be no way of getting this to stop.

Service Brakes, Hydraulic
Filed Apr 7, 2023200,000 milesFL

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 60 MPH, the instrument panel went blank with white smoke coming from the vehicle. While approaching a stop light, the brake pedal depressed to the floorboard; the contact used the parking brake to stop the vehicle. Once the vehicle came to a stop, the contact was unable to turn off the vehicle. The contact poured water over the engine as the heat melted a switch that connected from one battery to the other. The contact managed to restart the vehicle and resumed normal driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. The contact stated that the failure mileage was at or around 157,000. The cause of the failure was the second battery's positive cable became shorted out.

Engine
Filed Mar 31, 2023MA

Unknown

Power Train
Filed Mar 29, 2023GA

The torque converter jerks the truck and causes vibration. This does jerk the vehicle unsafely at times of stop lights. As I know this was a lawsuit at one point with GMC itself. It does nothing but get worse with pulling and jumping the truck going down the road.

Electrical System
Filed Mar 9, 2023NM

For over a year now multiple times while I'm driving. My vehicle's power steering will jerk/shake very abruptly, dash lights, radio, a/c & heater flicker on & off, service stabilitrak, trailer brakes etc, will pop up. then once stopped and shut off the engine the battery will act like it is dead and I will have no power to the vehicle at all. I have read the recall report & over 1 million SUV/Pickup GM vehicles (Chevy/Cadillac) manufactured through October 2015 are affected with the same issues. My 2016 GMC Sierra 1500 manufacture date on the vehicle is October 2015. I was told my VIN # was not included with the recall therefore they can't do anything to help. Even though my vehicle is experiencing exactly the same problems as the vehicles that were recalled and fixed with no out of pocket expense I am basically screwed. I also have a video of my steering wheel jerking back & forth, dash lights flickering & the engine stalling. (All in the same video)

Steering
Filed Feb 28, 2023OR

I was getting off the freeway making a slight left turn yield and from the no where the steering wheel by itself turned to the right side almost making me loose control of my truck, I was driving about 45 mph when the incident happened. Then a second time happened about two-three weeks later when I was making a left turn to stop by a gas station, I was making the turn driving about 5-10 mph. This is something very serious. If it happens when I’m in the freeway it could make me loose control of my truck and someone could get hurt.

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Feb 21, 2023113,000 milesAR

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving approximately 20 MPH, there was an abnormally loud sound coming from the engine. The contact stated that the vehicle would not accelerate above 30 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the catalytic convert needed to be replaced and cylinder #7 misfiring. The contact was informed that the rod bearings needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, the contact had not yet received a response. The failure mileage was approximately 113,000.

Engine
Filed Feb 21, 2023AR

I DROVE UP TO A YIELD SIGN, WHEN ON COMING TRAFFIC WAS CLEAR I STEP ON THE GAS THEN I HEARD MY ENGINE KNOCKING I TRIED TO GO BUT I ONLY COULD GET UP TO 30 MPH I TOOK IT TO THE DEALERSHIP THEY DIAGNOSE IT AND SAID THAT THE NUMBER 7 CYLINDER HAD MISFIRED I HAD A MANCHANIC TO REPAIR IT AND IT COST ME $4200.00.

Power Train
Filed Feb 21, 2023AR

TRANSMISSION CHANGES HARD WHEN IT SHIFTS TO ANOTHER GEAR WHEN I PURCHASE THE TRUCK NEW I CONTACT GMC THEY SAID THAT IT WAS DESIGN TO SHIFT LIKE THAT EVERYONE THAT I KNOW HAS A SIERRA 1500 COMPLAINS ABOUT HOW HARD THEIR TRUCK SHIFTS I HAVE RELATIVES AND FRIENDS COMPLAINS ALSO. WHEN IT WAS UNDER WARANTY THEY TOLD ME THAT THE WRONG TRAMSMISSION FLUID WAS PUT IN IT FROM THE FACTORY ? MY TRUCK BRAND NEW.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →