TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING UNKNOWN SPEEDS, HOT AIR EMERGED FROM THE AIR CONDITIONING UNIT WHILE IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSER WAS LEAKING. THE CONTACT CALLED A LOCAL DEALER (BECK AND MASTEN BUICK GMC NORTH, 11300 FARM TO MARKET 1960 RD W, HOUSTON, TX 77065, 281-469-5222) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE BULLETIN. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
2015 GMC Sierra 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
WHILE AT LOW SPEED AND AT STOPS WHILE TURNING THE WHEEL THE ENTIRE DASH AND ENGINE CUT OFF AND COME BACK ON. THE STEERING ALSO LOCKS UP TO A POINT OF NOT TURNING EITHER WAY. ALL INCIDENTS HAPPENED ON A VERY SMOOTH FLAT ROAD. THIS PUT MY LIFE IN DANGER ON ONE OCCASION WHILE TURNING ON A HIGHWAY WHERE MY ENTIRE TRUCK SHUT OFF MID TURN.I HAVE VIDEO OF THIS OCCURRING ON MY PHONE IF YOU WOULD LIKE TO REACH OUT TO ME FOR THAT. I BELIEVE THIS TO BE A STABILTRAC ISSUE, ONE OF GMC'S TRACTION CONTROL BRANDING THINGS. I HAVE SEEN THIS ISSUE ALL OVER GOOGLE WHILE SEARCHING IT AND IT NEEDS TO BE RECALLED! I WOULD LIKE TO KNOW IF THIS WILL HAPPEN.
THE HEADLIGHTS ON MY 2015 GMC SERRIA 1500 SLT ARE UNSAFE. THE HEADLIGHTS DO NOT LIGHT TO THE SIDES ADEQUITELY AND THIS IS VERY APPARENT WHEN MAKING A TURN AT NIGHT. I HAVE ALSO READ ABOUT THIS SAME HEADLIGHT SAFETY CONCERN ON SEVERAL WEBSITES POSTED BY OTHER OWNERS.
I WAS DRIVING DOWN I20 IN DALLAS IN RUSH HOUR TRAFFIC, THE TRAFFIC WAS HEAVY BUT MOVING AT 70 MILES AN HOUR. I SAW BRAKE LIGHTS IN FROM OF ME, WHEN I PRESSED THE BRAKE TO SLOW DOWN THE BRAKE PEDAL WAS HARD, I COULD NOT PRESS IT WITH ONE FOOT AND I COULD NOT SLOW DOWN. I FINALLY WAS ABLE TO SLOW DOWN BY PUTTING BOTH FEET ON THE PEDAL WITH ALL MY WEIGHT IT FELT LIKE IT WAS FOREVER BEFORE I WAS ABLE TO SLOW DOWN. I THOUGHT I WAS GOING TO BE UNABLE TO STOP.I DROVE ANOTHER 15 MINUTES GOING VERY SLOW AND SCARED. PARKED MY TRUCK IN THE DRIVE AND HAD A TOW TRUCK PULL IT TO THE DEALERSHIP CLOSEST TO MY HOUSE. MY TRUCK ONLY HAS 58,000. I REALLY WAS SCARED FOR MY LIFE IF YOU HAVE EVER DRIVEN IN RUSH HOUR DALLAS TRAFFIC YOU UNDERSTAND . I COULD HAVE LOST MY LIFE OR BE SERIOUSLY INJURED. THE DEALERSHIP TOLD ME TODAY THEY HAD NOT HEARD OF THIS ISSUE. THE DEALERSHIP SAID THEY DOUBT GMC CAN DO ANYTHING ABOUT THE PROBLEM. THE SERVICE DEPARTMENT SAID WAS A VACUUM PUMP ON THE BREAKS. I LOOKED ON LINE AND OTHERS HAVE REPORTED THIS SAME ISSUE. I COULD HAVE BEEN KILLED. STILL SHAKING OVER THE INCIDENT . I HOPE THIS PROBLEM IS ADDRESSED BEFORE SOMEONE IS KILLED
WHEN TURNING OR BACKING UP AT SLOW SPEEDS STEERING IS LOST OR THE WHEEL JERKS VIOLENTLY. THERE ARE CHIMES AND MESSAGES DISPLAYED FOR STABILLITRAKAND ANTI-THEFT WARNING. MESSAGE TO ROLL THE WINDOW ALL THE WAY DOWN AND UP WILL ALSO APPEAR VEHICLE ELECTRICAL POWER IS AFFECTED. THE SYSTEM SEEMS TO KEEP RESETTING. ALL POWER WILL BE LOST AND VEHICLE WILL NOT START.
HEADLIGHTS ARE VERY DIM, HARD TO SEE AT NIGHT ESPECIALLY WHEN IT IS RAINING. MUST USE FOG LAMPS AT ALL TIMES TO BE ABLE TO IMPROVE VISION. CONTACTED GM AND DEALER ABOUT ISSUE, HAVE CLAIM NUMBER. THEY SAY TRUCK IS NO LONGER UNDER WARRANTY TO DO ANYTHING.
AC CONDENSER HAD TO BE REPLACE DUE TO LEAK. FAULTY DESIGN & INSTALLATION. GM ALREADY RECALLED 2014 MODELS WITH THE SAME PROBLEM. CONDENSER LINE BRACKET MOUNT DOES NOT ALLOW THE LINE TO FLEX, THUS MAKING CRACK IN CONDENSER. REPAIRED BY THE DEALER AT A COST OF $775.61.
NIGHT TIME VISION IS COMPROMISED DUE TO POOR HEADLIGHT ILLUMINATION, MOST NOTABLE IN AREAS OF LOW AMBIENT LIGHTING OR RAIN. THIS HAS BEEN PRESENT SINCE PURCHASED NEW. TRUCK HEADLIGHT BULBS WERE UPDATED UNDER GENERAL MOTORS SERVICE BULLETIN PIT5374B AT LOCAL GMC DEALER WHERE VEHICLE WAS PURCHASED. CHARGE FOR THIS UPDATE WAS $149.21. WHILE I DO NOT HOLD THE DEALER RESPONSIBLE FOR THIS CHARGE, I DO FEEL THE SUBSTANDARD LIGHTS SHOULD BE CONSIDERED A MANDATORY SAFETY ISSUE AND DEALT WITH AS SUCH
HEADLIGHT QUALITY HEADLIGHT QUALITY IS VERY POOR,SIDE LIGHTING AND DISTANCE LIGHTING ARE TERRIBLE. GM ISSUED A TSB BUT NO RECALL FOR PEOPLE WHO COMPLAINED ABOUT THE HEADLIGHTS.I PURCHASED AT 37K SO AM BEYOND THE 3YR/36K. I AM LOOKING INTO AFTER MARKET FIXES FOR THE PROBLEM. I WAS TOLD THE PROBLEM WAS FIXED IN THE 2016 MODELS.
BOUGHT SET OF FOUR DYNAPRO HT P255 70R17 TIRES. HAD TO TAKE THEM IN FOR RE-BALANCING THREE TIMES DUE TO ROUGH BUMPY RIDE. THIRD RE-BALANCING WAS TO A DIFFERENT DEALER THAN THE ORIGINAL SELLER. HE SAID TIRES WERE BADLY "OUT OF ROUND". ORIGINAL DEALER REPLACED TIRES WITH MICHELIN. HAD TO HAVE THESE TIRES 'ROAD FORCE BALANCED' AND PROBLEM WAS SOLVED.
BRAKES LOOSE BOOST AT IDLE AFTER TOWING TRAILER. I TOWED A HEAVY TRAILER AND THEN DROPPED IT IN MY YARD. WHEN I WENT TO MOVE MY TRUCK DOWN MY DRIVEWAY AND INTO MY GARAGE I HAD NO BRAKE BOOST UNLESS I REVVED THE ENGINE.
VEHICLE HAD A FIRE STARTING IN THE DASHBOARD AREA BEHIND INSTRUMENT CLUSTER I THINK. IT TOOK LESS THAN 15 MINUTES FROM THE SMELL OF AND ISSUE TO FLAMES VISIBLE. I NOTICED THE GAUGES BECOMING ERRATIC THAN THE CHECK ENGINE LIGHT CAME ON WITH WHAT FELT LIKE THE 4 WHEEL DRIVE KICKING IN AND OUT FOLLOWED BY THE MOTOR RUNNING POORLY. I PULLED OVER, TURNED THE VEHICLE OFF AS THE SMOKE STARTED. THAN DIALED 911.. TROOPER WAS THERE IN 6 MINUTES WITH FIRE DEPARTMENT SHORTLY AFTER. I WAS ON A HIGHWAY TRAVELING ABOUT 70 MPH. THERE WERE QUITE A FEW POTHOLES AS THIS WAS WINTER TIME. LIGHTS WERE ON, CRUISE WAS ON, HEATED SEATS AND STEERING WHEEL WERE ON, RADIO WAS ON, PHONE AND LAPTOP WERE CHARGING ( LAPTOP UTILIZING 110 OUTLET IN TRUCK).
AC CONDENSER UNIT STARTS LEAKING AND VEHICLE AC STOPS BLOWING COOL AIR. THIS MAY ONLY SEEM LIKE A INCONVENIENCE, BUT HERE IN THE SOUTH SUMMERS ARE UNBEARABLE WITHOUT AC. OCCUPANTS OF VEHICLES COULD EASILY SUCCUMB TO HEAT EXHAUSTION. IT COULD BE DIFFICULT FOR THE DRIVER TO KEEP SWEAT OUT OF HIS OR HER EYES. THIS INCONVENIENCE COULD LEAD TO DISTRACTED/DISGRUNTLED DRIVING. THERE ARE ACTUALLY A NUMBER OF REASON THAT THIS COULD POSE A SERIOUS SAFETY RISK. GM IS WELL AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY ADDRESS THE SITUATION. I DIDN'T NOTICE THAT MY AC WASN'T WORKING UNTIL MY VEHICLE HAD 37,000 MILES ON IT. I'M POSITIVE THAT IT TOOK LONGER THAN THE FEW DAYS BETWEEN ME BEING AT 36,000 AND 37,000 MILES FOR THE REFRIGERANT TO COMPLETELY EXIT THE SYSTEM AND THE AIR TO NOT WORK. GM HAS OFFERED A HALF-HEARTED GOODWILL REPAIR THAT IS STILL JUST SHY OF $600. THIS HAS BEEN A KNOWN ISSUE FOR GM FOR YEARS AND IS NOT ONLY NEGLIGENT, SELLING ME THIS VEHICLE IN NOVEMBER OF 2015 ESSENTIALLY CONSTITUTES FRAUD.
WHERE IT FASTENS BRAKES LOOSE AFTER AWHILE.
AIR CONDITIONING CONDENSER FAILED. DOES NOT ALLOW DEFROST TO OPERATE.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 5 MPH IN STOP AND GO TRAFFIC, THE BRAKE PEDAL BECAME HARDER TO DEPRESS TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO GRAFF CHEVROLET BUICK (495 SANILAC RD, SANDUSKY, MI 48471, (810) 648-9850), BUT NO FAILURES WERE LOCATED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 29,000.
STEERING ELECTRICAL ASSIST FIGHTBACK, DRIVING,TURNING RESULTING IN NO STEERING-DEADLY! THIS CAN HAPPEN AT ANY TIME WHILE DRIVING. VERY DANGEROUS! ENGINE MUST BE SHUT OFF AND RESTARTED BEFORE YOU CAN GET OUT OF STREET. THEN MESSAGE READS "LOWER DRIVER WINDOW THEN RAISE" BEFORE PROCEEDING.
SAFETY ISSUE: KNOWN ISSUE TO GM BUT COMPANY REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE. A LARGE NUMBER OF GMC/CHEVROLET PICKUPS HAVE VIBRATION ISSUE AT HIGHWAY SPEEDS CAUSING STRESS AND UNNATURAL WEAR ON VEHICLE COMPONENTS WHICH MIGHT FAIL CAUSING A CRASH AT HIGHWAY SPEEDS. GM DEALERS UNWILLING TO SOLVE ISSUE ON MAJORITY OF AFFECTED VEHICLES (2014-2015).
UNSAFE HEAD LIGHTS AND THE SUPPOSED UPDATED HEADLIGHT ARE ONLY GOOD FOR 12 MONTHS OR 12,000 MILES.. THE REPLACEMENTS HAVE BOTH BURNED OUT ALREADY AT $50 EACH.
ELECTRIC STEERING STARTED LEAKING TOOK IT TO DEALER WASINFORMED UNIT HAS TO BE REPLACED AT A COST 1660. DOLLARS TRUCK HAS 76000 MILES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDOW EXPLODED AND SHATTERED INTO PIECES. MCNEILL CHEVROLET BUICK IN SWANTON, OHIO WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
HEADLIGHTS ARE INADEQUATE ON HIGH OR LOW BEAMS. IT SEEMS THAT THE LIGHT IS FOCUSED INTO TWO NARROW BEAMS IN AN EFFORT TO MAKE UP FOR THE LOW LUMEN LEVEL OF THE LED BULBS. THESE NARROW BEAMS DON'T LIGHT UP ENOUGH OF WHAT IS IN FRONT OF YOU FOR NIGHT DRIVING. I HAVE TO USE MY FOG LAMPS TO TURN ONTO STREETS WITHOUT STREET LIGHTS ON THE CORNER. THE RECIRCULATING SWITCH FOR THE VENTILATION SYSTEM WILL NOT EVEN REDUCE THE AMOUNT OF OUTSIDE AIR COMING INTO THE CABIN, MUCH LESS OCCLUDE IT. NOT GOOD IN 5 O:CLOCK TRAFFIC OR WHEN YOUR BEHIND A DIESEL BURNER. THE DEALERSHIP ACTS LIKE THEY ARE CLUELESS AND SAY EVERYTHING IS WORKING AS IT SHOULD. AFTER READING THIS FORM WITH SO MANY HEADLIGHT COMPLAINTS, I ASKED IF THEY HAD EVER GOTTEN ANY COMPLAINTS LIKE MINE AND THEY DENIED THAT THEY EVER HAVE; AND THEY DID IT WITH A STRAIGHT FACE!
I WAS FOLLOWING MY DAUGHTER WHO WAS EXITING THE GAS STATION AND PULLING OUT ONTO ROUTE 149. AS SHE PULLED UP TO ROUTE 149 SHE STOPPED TO CHECK TRAFFIC. I WAS BEHIND HER IN MY 2015 GMC SIERRA 1500, GOING APPROX. 2 MPH. WHEN I HIT THE BRAKES, NOTHING HAPPENED. THE TRUCK KEPT MOVING FORWARD AND I HIT THE REAR OF MY DAUGHTERS CAR, CRACKING THE REAR BUMPER. NO DAMAGE TO THE TRUCK BECAUSE I WAS ONLY GOING A COUPLE MPH, LUCKILY MY DAUGHTER HAD HER FOOT ON THE BREAK OF HER CAR, OTHERWISE I WOULD HAVE PUSHED HER RIGHT INTO ONCOMING TRAFFIC. THE FACT THAT SHE HAD HER FOOT ON THE BRAKE IS WHAT STOPPED MY TRUCK. WE BOTH BACKED UP AND GOT OUT OF THE INTERSECTION, WHEN BACKING UP THE BRAKES WORKED FINE. THERE WASN'T A SPOT TO LEAVE THE TRUCK SO I HAD TO DRIVE 3 MILES BACK TO MY HOUSE. THE BRAKES WORKED PERFECTLY AFTER, NO ISSUES WHAT SO EVER. IT SEEMED LIKE AT THE SLOW SPEED THAT BRAKES DIDN'T HAVE ANY BOOST (OR PRESSURE), THE PEDAL WAS VERY VERY STIFF, IT FELT LIKE IT WAS PUSHING BACK AGAINST ME WHEN I HIT THE REAR OF MY DAUGHTERS CAR. BUT DRIVING HOME EVERYTHING WORKED PERFECT. I'M BRINGING THE TRUCK IN (APPROX. 72K MILES) TO HAVE IT LOOKED AT BUT I'M CONCERNED THE DEALER WILL NOT KNOW WHAT TO FIX AS THE ISSUE SEEMS TO BE INTERMITTENT. THIS WAS A VERY DANGEROUS INTERSECTION AND I COULD HAVE PUSHED MY DAUGHTER INTO ONCOMING TRAFFIC AND THE RESULT WOULD HAVE BEEN MUCH MUCH WORSE. SOMETHING SEEMS TO BE SERIOUSLY WRONG WITH THE BRAKES AND WHEN GOOGLING THIS ISSUE, I FOUND MANY SIMILAR ISSUES
POOR QUALITY HEADLIGHTS, VERY DIFFICULT TO NOT "OVER DRIVE" THE PROJECTED RANGE OF HEADLIGHTS. IN REALITY, YOU SHOULD PROBABLY NEVER DRIVE OVER 35 MPH AFTER DARK. IT IS IMPOSSIBLE TO SEE ANYTHING IN THE RAIN.
HEADLIGHTS ARE TERRIBLE AT NIGHT. VERY UNSAFE ON DARK ROADS.
HEADLIGHT ON THE 2015 GMC SIERRA 1500 SLT ARE TERRIBLE. THEY ARE THE WORST OF ANY VEHICLE I'VE DRIVEN. THE PROBLEM STEMS FROM THE POORLY DESIGNED REFLECTOR FOR THE HALOGEN BULB.
THE AIR CONDITION CONDENSOR IS LEAKING AND THEREFORE CAUSED THE AC NOT WORK. WE HAVE PURCHASED A NEW CONDENSOR TO REPLACE IT AND FIX THE PROBLEM BUT THIS SHOULD BE COVERED BY THE MANUFACTURER.
TAKATA RECALL WHEN BACKING UP BRAKE PEDAL IS NOT AT ITS NORMAL PRESSURE SEEMS TO BE ALL THE WAY DOWN SO HAVE TO PRESS BRAKE HARDER TO STOP THE TRUCK WHEN I SHIFT TO DRIVE FORWARD SAME THING APPLIES. AFTER TRUCK HAS BEEN OFF FOR SOME TIME PARKED THEN START TO DRIVE BRAKES SEEM TO BE WORKING FINE.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING AT ANY SPEED AT NIGHT, THE CONTACT COULD NOT SEE ABOVE 50 TO 55 FEET AHEAD. THE VEHICLE WAS TAKEN TO THE DEALER (GRAFF CHEVROLET, OKEMOS, MI, 517-349-8300) WHERE THE TECHNICIAN UTILIZED THE TSB INSTRUCTIONS AND ADJUSTED THE HEADLIGHTS. THE CONTACT STATED THAT THE LIGHTS BECAME BRIGHTER, BUT THE FAILURE WAS NOT COMPLETELY REPAIRED. THE CONTACT DID NOT REMEMBER WHETHER THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
BRAKES BECAME HARD TO DEPRESS AND ENGAGE WHILE VEHICLE WAS MOVING. ALMOST CRASHED VEHICLE. AFRAID TO DRIVE. BROUGHT TO DEALER. SAID IT WAS BAD BRAKE BOOSTER. AFTER DOING SOME RESEARCH, FOUND OUT SHOULD REPLACE VACUME PUMP, MASTER CYLINDER, HOSE LINE, ETC., SO I DID. 44K MILES, 3 YEAR OLD TRUCK, HAPPENED ON /12/10/17 BROUGHT TO DEALER GARBER GMC IN FLORIDA FOR $1300 REPAIR ON 12/11/2017. NO WARNING SIGNS WHEN THIS HAPPENED. VERY DANGEROUS WHEN BRAKES FAIL WHILE VEHICLE IS IN MOTION.
I WAS PULLING INTO A PARKING SPOT AT WORK (SLOW SPEED) AND I COULD NOT STOP THE TRUCK. I KEPT APPLYING MORE AND MORE PRESSURE TO THE BRAKE PEDAL AND IT DID NOT STOP THE TRUCK. THE TRUCK HIT THE CURB AND STOPPED, LUCKILY THERE WASN'T A ANOTHER CAR AS I WOULD HAVE HIT IT. IT CAUGHT ME A BIT OFF GUARD AS I WAS TRYING TO FIGURE OUT WHAT JUST HAPPENED. I BACKED THE TRUCK UP ABOUT 10 FEET, BRAKES WORKED FINE IN REVERSE, AND PULLED FORWARD BACK INTO THE SPOT. AGAIN, THE BRAKES DID NOT WORK AND I AGAIN I HIT THE CURB. NO DAMAGE TO THE TRUCK, BUT BRAKES DID NOT WORK. IT FELT LIKE THE BRAKES WERE PUSHED BACK AGAINST ME. BRAKE PEDAL NEVER WENT TO THE FLOOR, I PUSHED THE PEDAL AND THERE SEEMED TO BE MORE RESISTANCE THAN NORMAL. IT DIDN'T MATTER HOW MUCH I PUSHED, THE TRUCK KEPT MOVING FORWARD. THIS HAPPENED WITH APPROXIMATELY 78,000 MILES. I WAS LATE FOR A MEETING SO I WENT INTO WORK AND LATER IN THE DAY I HAD A BREAK SO I CHECKED ON THE TRUCK. PULLED OUT OF THE PARKING SPOT AND BACK IN AND BRAKES WORKED BOTH IN REVERSE AND IN FORWARD. SO NOW WHAT TO DO????????? AT WORK I DID A QUICK GOOGLE SEARCH AND SAW THIS SIMILAR ISSUE COME UP IN A LOT OF THE SEARCH RESPONSES- AND DECIDED TO LOG IT HERE. THIS IS A HUGE ISSUE AND VERY DANGEROUS IF I WAS IN A CROWD OR PEOPLE OR AT AN INTERSECTION AND COULDN'T STOP. I CALLED GMC AND THEY SAID THEY NEVER HEARD OF ANYTHING LIKE THIS- THEY DIDN'T SEEM TO CARE, THEY SAID IF I BROUGHT THE TRUCK IN THEY WOULD SEE IF IT HAPPENED AGAIN.
MY VEHICLE IS EQUIPPED WITH A DRIVER ALERT SYSTEM WHICH NOTIFY THE DRIVER IF THE VEHICLE STRAYS OUT OF ITS LANE OR IF IT APPROACHED STOPPED TRAFFIC. THIS SYSTEM ALERTS THE DRIVER BY EITHER PLAYING AN AUDIBLE TONE OR BY VIBRATING THE SEAT. THE VIBRATION MOTORS IN THE SEAT OF MY VEHICLE HAVE BROKEN THREE TIMES DUE TO A PINCHED WIRE DUE TO GM'S POOR DESIGN. WHEN THE MOTOR BREAKS, A ERROR IS DISPLAYED SAYING TO SERVICE THE DRIVER ALERT SYSTEM. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND WHEN IT WAS MOVING.
AT 50,000 MILES, AND 24 MONTHS AFTER PURCHASING IT NEW, THE AIR CONDITIONING STOPPED WORKING DUE TO A FAULTY CONDENSER. AFTER INVESTIGATING THIS PROBLEM I FOUND OUT THAT THERE IS AN EXTREMELY HIGH FAILURE RATE OF GMC TRUCKS FOR THE SAME EXACT PROBLEM. IT IS A WELL KNOWN DEFECT PER SEVERAL GM DEALERS WHO ARE LEFT TO DEAL WITH THE PROBLEM. A BRACKET TO SECURE THE A/C LINE WAS NEVER INSTALLED WHEN VEHICLE WAS BUILT, CAUSING MOVEMENT IN THE LINE WHICH EVENTUALLY CAN RUIN THE CONDENSER, AC LINE AND COMPRESSOR. I ASKED GM DEALER TO FIX UNDER WARRANTY BUT WAS TOLD THAT THE BEST THAT GM WAS WILLING TO DO WAS TO PAY 40% OF THE REPAIR BILL. THIS IS UNACCEPTABLE, AS THE DEFECT IS WIDESPREAD IN MANY OF THEIR LIGHT TRUCKS
I BEGAN TO HEAR WHAT SOUNDED LIKE LOOSE REAR SUSPENSION COMPONENTS ABOUT A YEAR INTO OWNING THE TRUCK. I TOOK IT IN FOR SERVICE AND WAS ADVISED THAT PER THE GM SERVICE BULLETIN, THEY RE-TORQUE THE LEAF SPRING BOLTS. IT WAS FINE FOR A COUPLE OF MONTHS, THEN THE NOISE BEGAN AGAIN. IT'S NOW BEEN TO THE DEALER 4 TIMES WITH 11 DAYS OUT OF SERVICE. THE RESPONSE CONTINUES TO BE, THEY'VE RE-TORQUED THE BOLTS TO GM SPECS AND NOTHING ELSE THEY CAN DO. IT'S VERY CLEAR BY THE NOISE THAT CAN BE HEARD, BOTH WHILE MOVING FORWARD AND BACKING IN, SOMETHING IS NOT WITHIN SPECS. THE TRUCK IS UNDER WARRANTY AND I AM A COUPLE OF MONTHS OVER ON LEMON LAW ARBITRATION. GM IS DOING NOTHING TO ADDRESS WHAT COULD EASILY BE A SAFETY ISSUE AND I'M CONCERNED THAT THE BOLTS CONTINUALLY NEED TO BE RE-TORQUED. I'VE TAKEN TO ONLINE FORUM SEARCHES TO FIND THAT THIS IS A COMMON PROBLEM WITH A SIMILAR TAP DANCE DONE BY GM. IT'S SHAMEFUL THAT CONSUMERS ARE BUYING A $40K TO $70K TRUCK AND HAVING THESE ISSUES WITH NO SOLUTIONS BEING PROVIDED THROUGH THE TRUCK WARRANTY. AND WHEN THE WARRANTY RUNS OUT, HOW EXPENSIVE WILL THIS BE? NOT TO FORGET, DANGEROUS. I AM CONCERNED THAT ONE DAY, THE REAR-END IS GOING TO COME OUT FROM UNDER MY TRUCK AND HOPEFULLY IT'S NOT WHILE ON THE HIGHWAY WITH MY DAUGHTER IN THE TRUCK. MY TRUCK IS USED FOR MY DAILY COMMUTE TO AND FROM WORK. IT'S WELL MAINTAINED, NOT ABUSED AND HAS UNDER 20K MILES. I'VE TURNED TO BBB FOR HELP AND WAS OFFERED 2 YEARS OF OIL CHANGES BY GM. OIL CHANGES DON'T FIX
WE WANT TO REPORT A SAFETY FEATURE IN 2015 GMC SIERRA 1500. WE BOUGHT A VEHICLE BRAND NEW AND IT CURRENTLY HAS ABOUT 40,000 MILES ON THE ODOMETER. ON 11/4/2017 AFTER WE GOT OFF THE INTERSTATE 10, THE BREAK FROM THIS TRUCK STOPPED WORKING, WE HAD A DIFFICULT AND DANGEROUS TIME TO MAKE IT STOP, AND WAS LUCKY TO MANAGE TO GET INTO A STORE'S PARKING. WE HAVE TO HAUL IT TO THE LOCAL GMC ON MONDAY AND FOUND OUT THE BREAK PUMP WAS BAD. THIS PROBLEM COULD CAUSE A DEADLY ACCIDENT IF WE WERE STILL IN THE FREEWAY. WE CALLED GMC TO REPORT THE PROBLEM AND THEY SAID THERE IS NOTHING THEY CAN DO. THIS PROBLEM IS SERIOUS AND NEED TO BE ADDRESSED.
POWER STEERING COMES AND GOES, WHEN IT GOES YOU CANNOT HARDLY STEER VEHICLE. GMC SAYS MY TRUCK NOT COVERED UNDER RECALL AND WANTS 2500 TO FIX PROBLEM. MOSTLY DOES IT IN A LOW SPEED TURN.
OUT OF NO WHERE, I HAD TO USE EXTREME PRESSURE ON THE PEDAL TO STOP THE TRUCK. THE BRAKES BEGAN TO SOUND ROUGH. I TURNED THE TRUCK ON AND OFF HOPING THAT WOULD FIX THE PROBLEM. IT DIDN'T, I TOOK IT INTO MY GMC DEALER TO FIND OUT THAT THE VACUUM PUMP HAS FAILED FOR THE BRAKES. I DID MY RESEARCH ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. I WAS SURPRISED THERE ISN'T A RECALL ON 2014-2016 GM VEHICLES. THIS IS DANGEROUS AND I'D HATE SOMEONE'S BRAKES FAILING AT HIGH SPEED AND SOMEONE GETS HURT.
WHEN ACCELERATING AT A VERY SLOW SPEED THE ENGINE SEEMS TO MISFIRE OR SPUTTER AND THEN THE ENGINE INCREASES RPM AND THE TRUCK ACCELERATES AS EXPECTED. OVERALL THE ENGINE LACKS POWER AND THERE IS LOUD CLICKING SOUND THAT ORIGINATES FROM THE ENGINE COMPARTMENT AREA. I SPOKE WITH SERVICE MANAGER AT GMC AND I WAS TOLD THAT CLICKING SOUND WAS NORMAL AND GMC WAS WORKING ON THE ACCELERATION PROBLEM.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 40 MPH, ANOTHER VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE, CAUSING IT TO T-BONE. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT PRETENSIONERS FAILED TO LOCK THE PASSENGER AND DRIVER SEAT BELTS. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUSTAINED A FRACTURED LEFT WRIST, TENDON DAMAGE IN THE LEFT HAND, BRUISING FROM THE STERNUM TO THE PELVIS DUE TO HITTING THE STEERING WHEEL, AND BRUISING TO THE RIGHT AND LEFT ANKLE FROM THE FORCE OF THE IMPACT AND BRAKING. THE PASSENGER SUSTAINED BRUISING TO THE RIGHT ARM AND SHOULDER, AND WHIPLASH THROUGH THE NECK AND BACK. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO COLLISION CENTER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INVESTIGATE THE VEHICLE. A TWENTY-FOUR PAGE REPORT WAS PROVIDED ALONG WITH CONFIRMATION THAT BEFORE THE CONTACT PURCHASED THE VEHICLE, THE PREVIOUS OWNER HAD THE VEHICLE SERVICED FOR THE AIR BAG MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME EXTREMELY DIFFICULT. THE MESSAGE CENTER DISPLAYED "POWER STEERING, DRIVE CAREFULLY". THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND THEN PROCEEDED TO HAVE IT TOWED TO MONUMENTAL CHEVROLET IN HOUSTON, TEXAS. THE DEALER DIAGNOSED THAT THE POWER STEERING RACK FRACTURED AND HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
LOSS OF POWER STEERING ASSIST, STEERING WHEEL JERKS OR KICKS BACK WHEN TURNING, MESSAGES WITH WARNING CHIME APPEAR ON INSTRUMENT PANEL WHICH ALSO GOES BLANK OR INOPERATIVE, ENGINE STALLS AND DIES. THIS HAPPENS WHILE VEHICLE IS IN MOTION ON CITY STREET OR HWY I10 (IN BUMPER TO BUMPER TRAFFIC) AND WHEN TURNING OR BACKING UP INTO A PARKING SPOT. THIS HAS HAPPENED BEFORE BUT MORE RECENTLY LATELY (AT LEAST ONCE A DAY SINCE 9/16 -9/18/2017)
2015 GMC SIERRA - BRAKING BECOMES VERY DIFFICULT AT IDLE SPEED WHETHER MOVING FORWARD OR REVERSE. BRAKE PEDAL BECOMES VERY DIFFICULT TO DEPRESS. VEHICLE WILL MOVE A FEW FEET UNTIL COMPLETELY STOPPED EVEN WITH FORCEFUL PRESSURE ON THE BRAKE PEDAL. APPEARS TO LOSE ALL VACUUM/POWER BRAKING ABILITY.
SCRATCHES AND CLEAR COAT FLAKING FROM ROAD DEBRI. LOTS OF CHIPS WHEN WASHED AFTER DRIVING.
REF. COMPLAINT # 11013360. ONCE AGAIN, AT 14,842 MILES, I WAS COASTING AFTER TURNING INTO A LONG DRIVEWAY, I PUSHED THE ACCELERATOR TO CONTINUE.. THE ENGINE REVVED AND THE TRUCK ACTED AS IF IT WAS IN NEUTRAL. THIS TIME, IN THE SECURITY OF MY DRIVEWAY, I DID NOT TOUCH THE GEAR SHIFT AS I HAD IN TIMES BEFORE. THIS TIME I JUST TRIED PUSHING THE ACCELERATOR. AFTER FOUR ATTEMPTS WHERE THE ENGINE JUST REVVED.THE GEAR FINALLY "CAUGHT AFTER THE FOURTH ATTEMPT TO ACCELERATE". ONCE AGAIN, I TOOK IT INTO MY DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THIS ISSUE. PLEASE, I NEED SOMETHING DONE! I AM DRIVING CROSS COUNTRY FROM SOUTH CAROLINA TO WYOMING IN ONE MONTH. I AM VERY APPREHENSIVE ABOUT DRIVING THIS TRUCK AS I FEEL IT IS UNSAFE AND WILL CAUSE ME TO CRASH. I HAVE NOT HEARD A RESPONSE FROM YOU SINCE FIRST REPORTING THIS PROBLEM 8/7/2017.
AT 47,000 MILES. I NOTICED A SLIGHT VIBRATION IN THE FRONT END WHILE BRAKING ON THE HIGHWAY. OVER THE NEXT 2 WEEKS THE VIBRATION BECAME CONSIDERABLE WORSE. IT FELT AS THOUGH THE ROTORS BECAME WARPED WHICH I HAVE EXPERIENCED DURING VEHICLE TESTING AT PREVIOUS EMPLOYMENTS. I REPLACED THE FRONT BRAKE ROTORS AND BRAKE PADS. DURING REMOVAL OF THE OLD BRAKES, I QUICKLY NOTICED THAT 1 OF THE 4 PADS WAS COMPLETELY CORRODED THROUGH THE BACKING PLATE. BRAKE PAD CONTACT AREA WITH THE ROTOR WAS FINE, BUT THE BACKING PLATE HAD HOLES IN IT FROM THE LEVEL OF CORROSION. OTHER 3 BRAKE PADS WERE FINE, VERY MINOR SURFACE CORROSION AT WORST. SINCE REPLACING MY BRAKES THE VIBRATION HAS NEVER REPEATED.
BRAKE PEDAL DOES NOT DEPRESS EASILY AT LOW SPEEDS. EXTREAM EFFORT IS REQUIRED TO PUSH BRAKE PEDAL ENOUGH TO GET VEHICLE TO STOP.
MARCH 2017, AT 10,881 MILES I ACCELERATED TO PASS A CAR, LOST POWER, LIKE IT SUDDENLY WENT INTO NEUTRAL. I TRIED SEVERAL GEARS, MULTIPLE TIMES, BEFORE BEING ABLE TO FINALLY GET THE MANUAL GEAR TO GET ME HOME.LOCAL DEALERSHIP CLEANED UP THE TRANSMISSION OF BROKEN METAL PARTS. 2,500 MILES LATER, I TRIED TO ACCELERATE AFTER TURNING INTO A LONG DRIVEWAY, AGAIN NO POWER. I TRIED SEVERAL GEARS AS BEFORE AND THE MANUAL GEAR GOT ME TO THE HOUSE.THE ENGINE WAS WORKING AND RPMS REVVED, AND JUST LIKE BEFORE, FELT LIKE IT WAS IN NEUTRAL. DEALERSHIP WENT ABOVE AND BEYOND TO TRY TO DUPLICATE THE PROBLEM. THEY EVEN CHECKED MY TRUCK FOR THE GM RECALL #14192, NHTSA CAMPAIGN ID # 14V374000, BECAUSE IT WAS HAVING THE SAME ISSUES. I THINK THAT THE BROKEN PARTS FOUND THE FIRST TIME WAS AN INCIDENTAL FINDING DUE TO THE FACT THAT THE PROBLEM HAS HAPPENED TWICE. DURING ALL THIS THERE HAS BEEN SMALL ELECTRICAL ISSUES IE: WEAK SOUNDING BUZZERS WHEN I OPEN THE DOOR, INTERNAL LIGHTS EITHER STAYING ON OR NOT COMING ON AT ALL, AND INTERMITTENT ISSUES WITH REMOTE START. MY HUSBAND BOUGHT THIS TRUCK BRAND NEW IN MARCH 2016, 6 WEEKS BEFORE HE DIED, SO THIS TRUCK HAS A LOT OF SENTIMENT, HOWEVER, I AM VERY CONCERNED THAT THIS TRUCK IS UNSAFE. THE FEAR OF BEING T-BONED IN AN INTERSECTION, OR SUDDENLY LOSING POWER IN 70MPH TRAFFIC IS TERRIFYING! I AM MOVING FROM SC TO WYOMING IN 6 WEEKS AND AM SCARED TO DEATH I AM GOING TO HAVE PROBLEMS. I HAVE REPORTED THIS TO THE GM COMPLAINT DEPT. SERVICE CASE # 83120854028.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO A DEALER (COVERT CHEVROLET BUICK GMC BASTROP, 702 TX-71, BASTROP, TX 78602, (512) 303-2311) FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V339000 (STEERING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE APPROXIMATE FAILURE MILEAGE WAS 29,004. PARTS DISTRIBUTION DISCONNECT.
THE REAR LEAF SPRINGS POP AND GROAN WHILE THE VEHICLE IS IN MOTION AT LOW SPEEDS, ESPECIALLY WHILE TURNING IN REVERSE. GM KNOWS ABOUT THE PROBLEM AND EVERY TIME I GO TO THEM THEY SAY IT'S NORMAL.
AS WELL AS HAVING VERY POOR VISABILITY, THE HAEDLIGHT BULBS ON MY TRUCK HAVE BLOWN OUT 5 TIMES IN ONLY TWO YEARS. THERE IS OBVIUOSLY SOMETHING WRONG WITH SOMETHING BESIDES THE BULBS.I AM GOING BROKE REPLACING THEM. I CALLED THE DEALER AND WAS TOLD THAT IT WOULD COST ME 115.00 AN HOUR JUST TO LOOK AT THE TRUCK. I WOULD RATHER GIVE THE TRUCK BACK, THAN PAY TO HAVE A PROBLAM THAT IS OBVIOUSLY A MANUFACTURING DEFECT, FIXED. THE LIGHTS HAVE WENT OUT BOTH WHILE MOVING, AND STATIONARY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →