Page 2 of 3 · complaints 51–100 of 116

2013 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Structure › Body
Filed Sep 21, 2020115,000 milesWI

ON 8-25-20, I TOOK MY 2013 GMC SIERRA TO AN AUTOMOTIVE REPAIR SHOP IN GENESEE, WI, FOR A BRAKES AND SHOCKS INSPECTION/REPAIR. THEY REFUSED TO WORK ON IT BECAUSE THEY SAID THE FRAME WAS 'BROKEN AND CRACKED' DUE TO EXCESSIVE RUST PERFORATING THE FRAME. THE SERVICE MANAGER TOLD ME MY SIERRA SHOULD NOT BE DRIVEN BECAUSE IT IS UNSAFE, ESPECIALLY SINCE THE WORST FRAME DAMAGE IS IMMEDIATELY ADJACENT TO THE GAS TANK. I WAS SHOCKED BECAUSE MY VEHICLE IS IN OTHERWISE EXCELLENT CONDITION! ON 8-26-20, I CALLED AND SENT PHOTOS (SEE ATTACHED) TO THE SERVICE MANAGER AT THE GMC DEALERSHIP IN WAUPACA, WI, WHERE I HAD PURCHASED THE VEHICLE NEW. HE STATED HE WOULD NOT DRIVE MY SIERRA AND NOR SHOULD I. HE REFERRED THE MATTER TO HIS GM REP TO SET UP AN OFFICIAL GM PET CASE. THE CASE WAS SUBSEQUENTLY REFUSED DUE TO 'NO HISTORY' AT THE WAUPACA DEALERSHIP. THEY SUGGESTED I CALL A GMC DEALER IN WAUKESHA WHERE I DO HAVE AN ESTABLISHED HISTORY. THE SERVICE MANAGER THERE ALSO SAID MY SIERRA SHOULD NOT BE DRIVEN AND THAT 'THE FRAME COULD BUCKLE IF PUT ON A HOIST.' HE ALSO REFUSED TO HELP ME. ON 9-2-20, I CONTACTED GM CUSTOMER CARE AND RECEIVED AN ESCALATED CASE NUMBER. ON 9-9-20, A SENIOR ADVISOR FROM CUSTOMER CARE SAID SHE WOULD LOOK INTO THE MATTER BUT COULD NOT GUARANTEE ANYTHING BECAUSE THE VEHICLE WAS 'OUT OF WARRANTY' WITH ITS 115,000 MILES. ON 9-17-20, THE ADVISOR SAID THE ONLY THING GM WOULD DO IS OFFER ME A $2,500 ALLOWANCE IF I WOULD TRADE IN MY GMC FOR A NEW MODEL. I REJECTED THIS OFFER AS I F

Unknown or Other
Filed Aug 31, 2020IL

CRACKS ON UPPER HARD PLASTIC DASH PANEL JUST TO THE LEFT OF THE PASSENGER AIR BAG. WORRIED THAT IF THE BAG DEPLOYS IT WILL CAUSE HARD PLASTIC SHARDS TO FILL THE PASSENGER COMPARTMENT. ANOTHER CRACK HAS DEVELOPED JUST TO THE LEFT OF THE STEERING WHEEL IN APPROXIMATELY THE SAME PLACE. HAD THIS ALSO HAPPEN ON A 2009 GMC YUKON WHICH WE HAVE SINCE SOLD.

Structure › Body
Filed Jul 21, 202085,000 milesTN

PAINT ABOVE THE WINDSHIELD IS SEPARATING FROM THE PRIMER IN LARGE SHEETS. ONE LARGE AREA APPROXIMATELY THE SIZE OF A VOLLEYBALL WITH MULTIPLE SMALL AREAS ALONG THE EDGE OF THE WINDSHIELD ACROSS THE TOP. ALSO HAS AN AREA ON THE RIGHT REAR QUARTER PANEL THE SIZE OF A HALF DOLLAR WHERE THE PAINT SEPARATED FROM THE PRIMER AND FELL OFF. VEHICLE STAYS PARKED MOST OF THE TIME IN THE GARAGE. I FIRST NOTICED THE PAINT PEELING AFTER COMING OUT OF WORK WHERE THE VEHICLE HAD BEEN PARKED IN THE SUN.

Structure › Body
Filed Jul 18, 202075,000 milesAR

THE EDGE WHERE THE FRONT WINDSHIELD AND THE ROOF MEET THE PAINT HAS FLAKED AWAY AND STARTED TO RUST THE UNDERCOAT.

Structure › Body
Filed May 14, 202062,000 milesSC

THE DASHBOARD HAS CRACKED IN THE AREA OF THE AIRBAGS AND INSTRUMENT PANEL. THE CRACKS OCCURRED WHILE PARKED OVERNIGHT IN MY DRIVEWAY. I CONTACTED THE LOCAL GMC DEALER WHO INFORMED ME THIS WAS A COMMON OCCURRENCE WITH GMC VEHICLES. I ASKED IF GM WOULD COVER THE REPAIR SINCE THIS WAS A COMMON PROBLEM WITH GM VEHICLES. I WAS INFORMED IT WAS NOT COVERED BY GM AND I WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS WHICH TOTAL APPROXIMATELY $1000.00. I BELIEVE THESE CRACKS CREATE A SAFETY HAZARD AND ARE A RESULT OF DEFECTIVE PARTS INSTALLED BY GM. *TR

Power Train
Filed Apr 23, 2020111,155 milesOH

TRUCK HAS A VIBRATION IN BACK END WHEN YOU REACH 50 MILES PER HOUR DEALER CLAIM THEY NEED TO REBUILD REAR DIFFERENTIAL COST $3300.00 TRUCK IS ONLY 7 YEARS OLD ONE OWNER

Service Brakes
Filed Apr 13, 202031,000 milesFL

AT APPROXIMATELY 25 MPH BRAKING THE ABS ACTIVATES IN A NON EMERGENCY STOP AND THE BRAKES DO NOT WORK WELL, VEHICLE CONTINUES TO MOVE.

Suspension
Filed Jul 15, 2019100,800 milesPA

I WAS UNDERNEATH MY TRUCK FOR A MINOR SENSOR REPAIR AROUND THE END OF MARCH. I FOUND A SIGNIFICANT HOLE RUSTED THROUGH THE LEFT FRAME RAIL. I MADE CONTACT WITH GENERAL MOTORS ABOUT THE SEVERITY OF RUST IN AND ON MY FRAME. THEY HAD A LOCAL DEALERSHIP EVALUATE THE FRAME. AFTER SEVERAL PEOPLE AND MANY WEEKS. THE BEST GM IS WILLING TO DO IS OFFER A $100.00 SERVICE VOUCHER. THIS A A TRUCK ,THAT HAULS ,TOWS AND CARRIES LOADS AND FAMILY. I DO NOT BELIEVE IN 6 YEARS AND 100800 MILES THE FRAME SHOULD HAVE TO BE WELDED. GM SAYS THAT MY PERFORATION WARRANTY EXPIRED IN NOVEMBER OR 100400 MILE. THIS IS A MAJOR SAFTEY ISSUE. TOYOTA ADDRESSED THERE FRAME ISSUE WHY IS GENERAL MOTORS ANY DIFFERENT? I WOULD APPRECIATE AN INVESTIGATION INTO THIS !!@

Engine
Filed Jun 18, 201970,000 milesNH

CHECK ENGINE COMES IN RELATED TO LOW OIL PRESSURE SENSOR CAUSES AN EMISSIONS LIGHT TO WHICH WILL NOT PASS INSPECTION. HAVE CHANGED OIL PICK UP TUBE O RING, WHICH WAS NOT DAMAGED, PRESSURE SENSOR AND SCREEN HAVE BEEN CHANGED. NO MECHANICS OR LOCAL DEALERS HAVE ANY IDEA HOW TO FIX THIS ISSUE. WHILE DRIVING THE TRUCK AND STOPPED IN TRAFFIC OR AT A VERY LOW SPEED THE OIL PRESSURE LIGHT COMES ON.

Engine
Filed Jun 17, 2019100,000 milesOK

OIL CONSUMPTION DURING NORMAL OPERATIONS IS EXCESSIVE.

Structure › Body
Filed Apr 15, 201982,000 milesCT

ON 3/4/2018 I TOOK MY TRUCK IN FOR A BROKEN LEAF SPRING. WHEN THE MECHANIC WAS REPLACING THE SPRINGS, HE NOTES HOLES RUSTING IN THE TRUCKS FRAME. I DID BUY THE TRUCK USED FROM A CHEVROLET DEALER ON 3/12 2016 WITH @49,000 MILES ON IT. WITH IN 6-8 MONTHS OF OWNING THE TRUCK, IT STARTED TO RUST ON THE FENDER WELLS, AND HAD SOME RUST ON THE FRAME. WHEN I TALKED TO THE DEALER THEY SAID THERE IS NOTHING THEY CAN DO FOR ME BECAUSE THE 6 YEAR OR 100,000 MILE WARRANTY RAN OUT ON 10/1/2018. I CALLED GMC CUSTOMER CARE ABOUT THIS AND THEY DID OPEN A SERVICE REQUEST [XXX]. ON 4/8/2019 SERVICE MANAGER FOR THE DEALER TOLD ME THE GME WILL DO NOTHING FOR ME BECAUSE IT WILL COST $12,000.00 TO REPLACE FRAME BET MAY OFER ME A CERTIFICATE FOR $1000.00 TOWARDS A NEW TRUCKS. I FELL THIS IS UNEXCEPTIONABLE TO ME BECAUSE THE SAFETY OF ME AND MY FAMILY WHEN WE ARE IN THE TRUCK. WE BROUGHT THE TRUCK BECAUSE IN HAS A GOOD SAFETY RATING BE WITH HOLES RUSTING IN THE FRAME I FELL MY SAFETY IS COMPROMISED EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Unknown or Other
Filed Apr 9, 201955,000 milesFL

DASH BOARD CRACKED LIKE EVERYONE ELSE IS REPORTING....JUST WANT TO LET OTHERS KNOW......GMC DEALER REPLACED MINE...NO CHARGE BECAUSE IT IS A KNOWN PROBLEM

Structure › Body
Filed Apr 8, 2019100,000 milesPA

I WENT UNDERNEATH MY SIERRA TODAY AND FOUND THE ENTIRE FRAME IS EXTREMELY RUSTED. UPON CLOSER EXAMINATION I FOUND A 3 INCH BY 3/4 INCH HOLE RUSTED THROUGH. THIS TRUCK JUST TURNED 6 YEARS OLD AND HAS 100000 MILES . THIS IS A SAFTEY ISSUE BECAUSE WITH THE TRUCK BEING ABLE TO TOW HEAVY LOADS.

Structure › Body
Filed Apr 2, 201965,435 milesCA

'TAJARA RECALL' I HAVE A CONSERN ABOUT MY DASH COVER IT'S CRACK FROM WHERE THE PASSENGER AIRBAG AND THE CENTER OF THE OF THE DASH. WILE GOING IN GOOGLE HOW TO REPLACE THE DASH THERE WHER A NUMERES OF COMPLAINTS ABOUT THE SAME ISSUE ON ALL GMC SIERRA AND CHEVY SILVERADO FROM YEARS 2007-2013. I THINK THIS COULD BE A SAFETY CONSERN IN CASE OF AN ACCIDENT AND AIR BAGS IGNITE THE DASH COVER COULD BREAK IN PIECES AND AND SOMEONE COULD GET SERIOUSLY INJURED I'M SAYING FOR MY SAFETY AND MY FAMILY SAFETY AS WELL .

Unknown or Other
Filed Jan 7, 2019103,000 milesGA

MY DASHBOARD IS CRACKING/CRACKED ON MY 2013 GMC SIERRA. GETTING WORSE AND WORSE. I HAVE NOTICED SIMILAR COMPLAINTS ONLINE. A LOT OF THEM. LOOKS TO ME LIKE A MANUFACTURER DEFECT. THEREFORE, I AM FILING THIS COMPLAINT

Air Bags
Filed Dec 31, 2018120,000 milesFL

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED FOR AT LEAST TWO YEARS. THE VEHICLE WAS TAKEN TO VINCE WEBB CADILLAC OF PENSACOLA (5651 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 912-9372), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Air Bags
Filed Dec 14, 201870,000 milesIN

THE DASHBOARD HAS SEVERE CRACKS IN FRONT OF THE DRIVER ABOVE THE INSTRUMENT PANEL AND ALSO AROUND THE PASSENGER AIRBAG. THESE CRACKS ARE RESULTING FROM A POOR DESIGN AND NOT FROM ANY ACCIDENT OR MISUSE. THIS IS A WELL KNOWN ISSUE WITH THIS VINTAGE OF TRUCK AND HAS AFFECTED MANY OWNERS. THIS IS A SAFETY CONCERN BECAUSE IN THE EVENT OF A ACCIDENT THAT DEPLOYS THE AIRBAGS, THE MANUFACTURERS DEFECTIVE DASHBOARD WOULD SHATTER AND YIELD PROJECTILES WITHIN THE CABIN AREA. THE DASH REQUIRES FULL REPLACEMENT AND CANNOT BE REPAIRED.

Wheels
Filed Oct 7, 201859,000 milesUT

TWO OF THE FOUR WHEELS WERE LOSING AIR AND TESTED LOCALLY. IT WAS DETERMINED AIR WAS LEAKING FROM EACH OF THE TWO RIMS IN A SIMILAR LOCATION. NOTE-AIR WAS NOT LEAKING FROM THE TIRE OR THE SEAL BETWEEN THE TIRE BEAD AND RIM. INSTEAD, THE RIM ITSELF APPEARS TO HAVE A LATENT DEFECT CAUSING A SLOW LEAK. I CONTACTED A LOCAL GMC DEALER TO SEE ABOUT WARRANTY COVERAGE OR MANUFACTURE INTEREST IN ASSISTING WITH THIS SAFETY ISSUE. VEHICLE IS OUT OF WARRANTY AND GM WAS WILLING TO PARTICIPATE AT 10% OF NEW REPLACEMENT COST, SEE ATTACHED. TWO OF THE FOUR RIMS WERE TESTED FOR THE DEFECT. BOTH RIMS EXHIBIT THE SAME DEFECT. THAT 1/2 OF THE RIMS ON MY ONE TRUCK ARE LEAKING, IT SUGGESTS A LARGER DEFECT IN THE STANDARD RIMS. I AM CONCERNED ABOUT MOTORIST SAFETY RESULTING FROM DEFECTIVE RIMS.

Electrical System
Filed May 19, 201835,999 milesMA

I PURCHASED MY 2013 GMC SIERRA 1500 SLE EXT CAB BRAND NEW. I HAVE HAD TO REPLACE THE DRIVERS SIDE MASTER WINDOW SWITCH DUE TO FAILURE,REPLACED UNDER WARRANTY. I NOW HAVE TO REPLACE THE SWITCH AGAIN AS IT HAS FAILED. I JUST SAW A NHTSA RECALL ID NUMBER :18V295 MANUFACTURER :GENERAL MOTORS LLC SUBJECT :LIQUID MAY LEAK INTO POWER WINDOW SWITCH MAKEMODELMODEL YEARS CHEVROLETEXPRESS2014-2017 GMCSAVANA2014-2017 . I BELIEVE THERE IS A SERIOUS ISSUE WITH THE SWITCHES IN MY MODEL TRUCK AAND IT SHOULD BE CHECKED OUT. I HAVE OWNED MANY VEHICLES AND NEVER HAVE I HAD TO REPLACE A MASTER WINDOW SWITCH 3 TIMES, THERE IS A PROBLEM WITH THESE SWITCHES.THE REAR PASSENGER WINDOW WORKED INTERMITTENTLY , THEN THE REAR DRIVERS SIDE ALSO WORKED INTERMITENLY, NOW ALL 4 WINDOWS WORK INTERMITTENTLY.

Suspension
Filed Apr 25, 2018127,000 milesVA

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING INSPECTED AT AN UNKNOWN DEALER IN APPOMATTOX, VA, THE TECHNICIAN INFORMED THE CONTACT THAT THE IDLER ARM, TIE ROD END, AND THE PITMAN ARMS NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE PARTS WERE NOT LUBRICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Structure › Body
Filed Mar 22, 201887,000 milesOK

PAINT IS COMING OFF IN LARGE AREAS AND RUST SPOTS STARTING TO FORM WHERE PAINT HAS COME OFF. PAINT CAME OFF WHEN DRIVING VEHICLE IN RAIN.

Exterior Lighting › Tail Lights
Filed Mar 9, 201895,000 milesOH

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE REAR TAIL LIGHTS HAD CONDENSATION AND WATER IN THE LENSES. ADDITIONALLY, THE BULBS BLEW OUT. THE VEHICLE WAS TAKEN TO ED SCHMIDT AUTO GROUP (26875 NORTH DIXIE HIGHWAY, PERRYSBURG, OH 43551) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS IN A CRASH BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3967686775. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 95,000. *TT *TR

Structure › Body
Filed Dec 22, 2017NV

CRACKED DASHBOARD NEAR AIR BAG. I HAVE 3 CRACKS ON THE DASHBOARD. THIS IS VERY COMMON IVE BEEN READING. IS THIS A SAFETY ISSUE REGARDING THE AIR BAG?

Air Bags
Filed Nov 22, 201744,800 milesCA

I RECEIVED A RECALL NOTICE IN JULY 2016, I INQUIRED AT THE DEALERSHIP ABOUT HAVING THE RECALL DONE. I WAS TOLD THAT THEY DO NOT HAVE THE PARTS DURING MY FIRST INQUIRY. ON MY 2ND INQUIRY, I WAS TOLD THAT GM WAS AWAITING COURT PROCEEDINGS TO BE RESOLVED REGARDING GM'S RESPONSIBILITY AND/OR COST. SINCE THEN TO DATE, MY DASHBOARD AT THE AREA OF THE PASSENGER AIRBAG HAS CRACKED AND I STILL HAVE NOT BEEN ABLE TO RESOLVE THE MATTER.

Electrical System
Filed Nov 19, 201775,000 milesTN

THERES ELECTRICAL PROBLEMS GOING ON, HAVING INTERIOR LIGHTS GO ON AND OFF, DRIVERS DOOR HANDLE BROKE FROM NORMAL WEAR AND TEAR, PASSENGER HEADLIGHT KEEPS GOING OUT AFTER ABOUT 2 WEEKS TOO A MONTH, DRIVERS SIDE CONTROLS DON'T WANT TO WORK ALL THE TIME TO TRY TO ROLL UP AND DOWN THE WINDOWS, MOVE BOTH ELECTRICAL MIRRORS, UNLOCK THE DOORS.

Structure › Body
Filed Nov 6, 201754,000 milesTX

I HAVEN'T HAD THE TRUCK FOR THAT LONG AND I TAKE VERY GOOD CARE OF IT. SO THE FACT THAT MY DOOR HANDLES AND SIDING ARE FALLING OFF OF THE TRUCK JUST SHOWS THAT YOU USED VERY CHEAP PRODUCTS FOR A NON-CHEAP VEHICLE. GMC SHOULD BE ASHAMED. I'M THINKING ABOUT GOING WITH A FORD. DIDN'T SEE ANY BULLSHIT PROBLEMS LIKE THIS ON THEIR RECALL LIST

Air Bags
Filed Oct 31, 2017TN

TAKATA RECALL..RECEIVED A RECALL NOTICE ON 07/2016/ FROM GMC ABOUT DEFECTIVE AIR BAG. LETTER SAYS "NO NEED TO TAKE ACTION NOW. YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE TO REMEDY YOUR VEHICLE." I HAVE NEVER BEEN NOTIFIED BY GM..STILL WAITING, I NOW HAVE A COLLEGE STUDENT DRIVING THIS PICKUP AND WOULD LIKE SOME ATTENTION.

Seats
Filed Oct 24, 201790,000 milesGA

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. WHILE PUSHING BACK THE DRIVER'S SEAT, THE BACK OF THE SEAT FELL. THE CONTACT LATER NOTICED A SHARP PIECE OF METAL IN THE BACK OF THE SEAT. THE CONTACT BELIEVED THAT THE LUMBAR SUPPORT IN THE SEAT FAILED. THE VEHICLE WAS TAKEN TO JOHNSON MOTOR COMPANY OF GEORGIA CADILLAC (1122 WALTON WAY, AUGUSTA, GA 30901), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH JOHNSON MOTOR COMPANY OF SOUTH CAROLINA (490 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829) AND WAS ADVISED TO SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Structure › Body
Filed Oct 11, 201775,000 milesMS

MY ROOF HAS DEVELOPED "PEELING PAINT" TO EXPOSE THE PRIMER.

Unknown or Other
Filed Sep 15, 2017MO

DASH DEVELOPED TERRIBLE CRACKS ! REAR DOOR HANDLE BROKE LOOSE.

Unknown or Other
Filed Sep 12, 2017TX

I PARKED AT MY PLACE OF WORK, I PUT MY WINDSHIELD SHADE UP AS I DO EVERYDAY, AND WHEN I CAME OUTSIDE TO GO HOME I NOTICED A CRACK ON THE DASH ON THE UPPER LEFT DASH SECTION BY THE AIRBAG, I'M WORRIED IF THE AIRBAG WERE TO DEPLOY THE DASH COULD SPLINTER SENDING PIECES OF SHARP PLASTIC AT THE PASSENGERS.

Air Bags
Filed Aug 16, 2017110,000 milesLA

MY COMPLAINT IS FOR THE CRACKED DASHBOARD JUST ABOVE THE FORWARD LEFT CORNER OF THE PASSENGER SIDE AIRBAG COMPARTMENT. THE DASH CRACKED FOR NO APPARENT REASON; THERE IS NO KNOWN CAUSE. MY CONCERN IS BOTH COSMETIC AND SAFETY. NOT ONLY SHOULD A VEHICLE LESS THAN 5YRS OLD NOT HAVE A CRACKED DASHBOARD, BUT SINCE THE DASH IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG COMPARTMENT, AND IS APPARENTLY PRONE TO CRACKING, THERE IS THE POTENTIAL FOR THE DASH TO SPLINTER AND PROJECT SMALL PIECES OF PLASTIC INTO THE BODY OF PASSENGERS IF THE AIRBAG WERE TO BE DEPLOYED.

Unknown or Other
Filed Aug 3, 2017130,000 milesTX

LARGE CRACKS ARE FORMING ON THE DASHBOARD. ONE CRACK IS LOCATED NEAR THE SPEEDOMODER COLUMN AND THE OTHER DECENDS FROM THE PASSENGER AIRBAG.

Unknown or Other
Filed Jun 13, 2017SC

DASHBOARD IS CRACKING NEAR THE PASSENGER SIDE AIRBAG

Structure › Body
Filed May 30, 201784,000 milesTX

AS I WAS DRIVING DOWN A SMOOTH INTERSTATE HIGHWAY, HEARD A POP AND NOTICED THE DASH HAD CRACKED AT THE CORNER OF THE PASSENGER AIR BAG AND STARTED MAKING A NOISE. A FEW DAYS LATER THE SAME THING HAPPENED, BUT ON THE DRIVERS SIDE ABOVE THE INSTRUMENT CLUSTER. THE ONE CRACK HAS BECOME A CUT/SCRAPE HAZARD WHILE CLEANING. I ASSUME THAT IT WILL BECOME LARGER. POSSIBLY EXPOSING THE AIR BAG ASSEMBLY TO DAMAGING HEAT AND SUN EXPOSURE.

Unknown or Other
Filed May 8, 2017TX

I TOOK MY TRUCK IN FOR SERVICE TO FIND THE HEATER CORE WAS BAD. TO REPLACE, THE DASHBOARD WOULD HAVE TO BE REMOVED. I ALREADY HAD A SMALL CRACK IN THE DASH LOCATED RIGHT ABOVE THE PASSENGER AIRBAG. AFTER SERVICE WAS PERFORMED AT THE DEALERSHIP, THE DASHBOARD NOW HAS TWO MORE CRACKS IN IT. THE DEALERSHIP SAID I WILL HAVE TO PAY 40% AND THE CLOCK IN NOW TICKING. THE LONGER I WAIT, THE LESS GMC WILL PAY TO REPLACE. EVEN THOUGH THE SERVICE ADVISOR TOLD ME THAT GMC IS HAVING TROUBLE WITH THE DASH CRACKING, PEELING, ETC.

Unknown or Other
Filed Apr 17, 201752,000 milesFL

A CRACK HAS DEVELOPED ON THE RIGHT CORNER OF PASSENGER SIDE DASH THAT BORDERS THE PASSENGER SIDE DASH AIRBAG. SEVERAL PEOPLE I WORK WITH HAVE DEVELOPED THE SAME PROBLEM IN THEIR GM TRUCKS AS WELL. IF THE BAG DEPLOYS MORE THAN LIKELY THE BAG WILL TEAR DUE TO THE SHARP CRACK EDGES AND BECAUSE OF THE FORCE SHARDS OF PLASTIC DASHBOARD WILL BE FLYING SHRAPNEL INSIDE THE CAB. I REFUSE TO HAVE MY CHILDREN SIT IN THE PASSENGER SIDE LET ALONE AN ADULT. WHEN DO YOU PLAN ON MAKING THIS ISSUE A SAFETY RECALL? WHEN PIECES OF DASHBOARD AND AIRBAG BLINDS SOMEBODY?

Air Bags
Filed Apr 3, 201760,000 milesFL

CRACK IN DASHBOARD BY PASSENGER AIRBAG...AFRAID IT WILL DEPLOY

Unknown or Other
Filed Feb 11, 201739,000 milesFL

THE DASHBOARD HAS CRACKS IN MULTIPLE PLACES...CONCERNED ABOUT FLYING PLASTIC PIECE IF AIRBAG IS DEPLOYED

Structure › Body
Filed Feb 6, 201720,473 milesTX

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES ABOVE THE FRONT PASSENGER SIDE AIR BAG AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 20,473. ...UPDATED 05/19/17 *BF *CN

Unknown or Other
Filed Feb 6, 201769,050 milesTX

HAVE A CRACK IN DASHBOARD BY PASSENGER AIRBAG AND BEHIND CENTER OF GAUGE CLUSTER ON DRIVERS SIDE. PURCHASED VEHICLE USED AND DIDN'T NOTICE CRACKS TILL I HAD DRIVEN CAR HOME.

Seats
Filed Jan 28, 201752,000 milesTX

3 TIMES IN 5 DAYS MY DRIVER SIDE SEAT HAS JUST COLLAPSED BACK WHILE DRIVING. IT HAS ALMOST CAUSED ME TO CRASH EACH TIME.

Structure › Body
Filed Jan 26, 201760,000 milesFL

CRACKED DASH.

Air Bags
Filed Nov 30, 2016MI

INSTALLING A CHILD RESTRAINT SYSTEM ON THE PASSENGER SIDE OF TRUCK. IF THE AIRBAG WENT OFF IT WOULD INJURE OR KILL THE CHILD. THE VEHICLE IS EQUIPPED TO HOOK UP A CAR SEAT. THERE IS NO DEVICE TO TURN OFF THE AIRBAG WHEN A CHILD IS IN THEIR SEAT. NOBODY MENTIONED THIS WHEN PURCHASING THIS VEHICLE THAT YOU SHOULD NOT INSTALL A CAR SEAT. WENT TO MICHIGAN STATE POLICE CAR SEAT EXPERT AND THE SARGE TELLS ME SHE HAS TRIED TO GET THEM TO INSTALL A SWITCH. I HAVE THE FEDERAL FORM SAYING I ASSUME ALL LIABILITY . THERE EITHER NEEDS A SWITCH OR SAY YOU SHOULD NOT INSTALL A CAR SEAT. CALLING GM I WAS TOLD TO PUT THE CHILD SEAT IN THE BACK. I HAVE ONLY ONE SEAT NO BACK SEAT. I ASKED IF I SHOULD INSTALL IT IN THE BED OF THE TRUCK. THERE RESPONSE WAS PUT CAR SEAT IN THE BACK SEAT. I WOULD IF I HAD ONE!. I AM AFRAID TO CARRY MY GRANDDAUGHTER IN MY VEHICLE. THE SARGENT CONFIRMED NOT TO PLACE CAR SEAT IN THE MIDDLE BECAUSE IF THE DRIVERS AIRBAG WENT OFF IT WOULD KILL HER. THE MANUAL SAY DON'T PUT THE CAR SEAT IN THE MIDDLE. IF PLACED ON THE PASSENGER SEAT IT WOULD HURT HER AND POSSIBLY BREAK BOTH LEGS. GM REFUSES TO INSTALL A SWITCH EVEN AT MY EXPENSE. THEY SAY IT IS A LIABILITY. IT SEEMS TO ME THEY ARE LIABLE IF THEY DON'T. NEED SOME HELP SO MORE KIDS DON'T GET HURT.

Visibility/Wiper
Filed Oct 25, 201618,300 milesVA

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT WATER BECAME TRAPPED IN THE HEADLIGHT ASSEMBLY AND IMPACTED VISIBILITY WHILE DRIVING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,300. UPDATED 01/05/2017*CT

Air Bags
Filed Oct 20, 201629,204 milesTX

MY DASHBOARD HAS A CRACK THAT APPEARED TODAY THAT'S LOCATED ON THE TOP LEFT CORNER OF MY PASSENGER SIDE AIRBAG. I CALLED GM TODAY AND TOLD THEM OF THE SITUATION AND THEY STATED THAT THEY'RE AWARE OF THESE CRACKS HOWEVER THERE ISN'T A RECALL DUE TO IT NOT BEING A SAFETY ISSUE WHILE DRIVING. THE GM LADY ASKED ME HOW MANY MILES ARE ON MY TRUCK SO I TOLD HER IT ONLY HAS 29,204 MILES AND I'M THE ORIGINAL FIRST OWNER AND BOUGHT MY TRUCK BRAND NEW FROM THE DEALER. SHE THEN STATED THAT THE TRUCK IS ALREADY OVER THE 36 MONTH / 36,000 MILE WARRANTY THEREFORE IT'S NOT COVERED FOR A FREE DASHBOARD REPLACEMENT. CAN SOMEONE AT THE NHTSA PLEASE HELP ME OUT OR POINT ME IN THE RIGHT DIRECTION SO I CAN GET THIS PROBLEM RESOLVED. THANKS IN ADVANCE. *TR

Seat Belts
Filed Oct 18, 201655,000 milesMI

WE WENT TO FASTEN REAR DRIVER SIDE SEAT BELT AND THE BUCKLE MECHANISM FELL APART WHICH HAS LEFT THE DRIVER SIDE REAR SEAT UNUSABLE. VEHICLE WAS STATIONARY IN A PARKING LOT. PASSENGER HAD TO MOVE INTO THE MIDDLE SEAT TO REMAIN SECURE.

Air Bags
Filed Oct 15, 201640,000 milesMS

2013 GMC SIERA15004WD IT HAS BEEN GARAGE KEPT AND HAND WASHED! THE DASH IS CRACKED OVER THE STERI G WHEEL AND THE PASSENGERS SIDE AIRBAG! THIS CAN'T BE SAFE! NOT TO MENTION IT JUST TURNED TO 40000 MILES! AND! THE PAINT WILL CHIP OFF IF SO MUCH AS A FLY HITS IT! AND THE PAINT ON THE ROOF HAS BUBBLES IT! AND THEY SAY IT'S HAIL DAMAGE! REALLLY ON JUST THAT PART OF THE TRUCK? I WILL NEVER PURCHASE ANOTHER GMC ( ALTHOUGH ME AND MY HUSBAND PURCHASED 2 NEW ONES WITHIN 6 MONTHS) THEY ARE CHEAPLY MADE AND EXPENSIVE TO BUY! THEY SHOULD BE BANNED FROM SELLING SUCH JUNK! AND THEY MADE THE MO EY NOW THEY ARE DOUBLE DIPPING MAKI G ALL THESE PEOPLE FIX THESE WRETCHED DASHES ON NEW VECHICLES! SHAME ON YOU!! AND WHEN YOUR BANKRUPT FROM INJURIES DUE TO YOUR NEGLIGENCE IT WILL BE A BLESSING!!!

Service BrakesFire
Filed Sep 22, 201635,590 milesCA

ODOMETER 35,590 MILES, TRUCK FLUID LEAKED AT THE REAR WHEEL AND THE BRAKES ON SIDE CAUGHT FIRE. FRONT BRAKES WERE AT 6MM AND REAR BRAKES WERE AT 1MM. I WAS DRIVING ON THE HIGHWAY. THE BRAKES HAVE BEEN CHANGED 8 TIMES SINCE I BOUGHT THE TRUCK (EVERY 7,000 - 12,000 MILES). METAL TO METAL WITH ROTORS BEING REPLACED.

Air Bags
Filed Sep 19, 201644,000 milesTX

DASH BROKE AT THE AIR BAG, IF IT WAS TO DEPLOY WILL SEND SHARP PIECES OF PLASTIC AT THE DRIVER AND PASSENGER.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →