Page 3 of 4 · complaints 101–150 of 168

2010 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Jan 26, 2017MD

THE 2010 GMC SIERRA LD 1500 HAD MULTIPLE PREMATURE FAILURES ASSOCIATED WITH THE ELECTRICAL SYSTEM. THE FAILURE WERE PERTAINING TO THE RADIO ASSOCIATED WITH AN INTERNAL SHORT FROM THE INSTRUMENT CLUSTER/PANEL AND THE DRIVERS SIDE ELECTRONIC FUNCTION PANEL. MONTHS AFTER OWNING THE VEHICLE, A FAILURE PROGRESSED IN WHICH THE DRIVER WAS UNABLE TO USE THE FUNCTION BUTTONS FOR THE WINDOWS AND UNABLE TO LOCK OR UNLOCK THE DOORS FROM THE ELECTRONIC FUNCTION PANEL UNLESS USING THE KEY FOB TO LOCK AND UNLOCK THE DOORS. ONLY THE FRONT PASSENGER AND THE REAR PASSENGERS MAY WIND THE WINDOWS DOWN DUE TO THE FAILURE. THE DRIVER WAS ONLY ABLE TO WIND THE WINDOW DOWN ON THE DRIVERS SIDE DUE TO THE FAILURE. IN ADDITION, THE AUX FUNCTION SHORTED PREMATURELY SO WHEN ATTEMPTING TO ATTACH A DEVICE, IT MAY OR MAY NOT CONNECT DUE TO AN INTERNAL ELECTRICAL SHORT IN WHICH IT MAY NOT RECOGNIZE THE DEVICE (PHONE, MP3, TABLET OR IPAD/IPOD). AN ABNORMAL NOISE PROGRESSED FROM THE FRONT OF THE TRUCK AND UPON A MECHANICS INSPECTION, IT WAS DIAGNOSED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED, THE DRIVERS SIDE WINDOW SWITCH PANEL AND RECOMMENDED TAKING THE VEHICLE FURTHER DIAGNOSTIC TESTING ON THE INTERNAL ELECTRICAL FAILURES. THERE WAS ALSO PROGRESSION OF PREMATURE RUST UNDER THE FRAME IN WHICH THE MECHANIC RECOMMENDED COATING THE FRAME TO PREVENT ANY FURTHER RUSTING UNDER THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER TESTING AND DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS NOT AV

Unknown or Other
Filed Jan 24, 201794,640 milesGA

CRACKED DASHBOARD NEAR PASSENGER AIRBAG.

Air Bags
Filed Jan 10, 2017FL

TAKATA RECALL - I WOULD LIKE TO SELL MY VEHICLE, BUT I CAN NOT DUE TO THIS RECALL THAT CAN NOT BE FIXED. WHAT CAN I DO?

Air Bags
Filed Jan 4, 201752,000 milesTX

TAKATA RECALL - NHTSA RECALL #16V381 CALLED THE GM CUSTOMER ASSISTANCE CENTER TOLL-FREE LINE IN JULY 2016, THEY RECOMMENDED ME TO TAKE MY VEHICLE TO THE NEAREST GMC DEALER. TOOK MY TRUCK TO POWELL WATSON GMC DEALER IN LAREDO, TEXAS ON JULY 2016 AND THEY INFORMED ME THAT GM HAD NOT YET FIGURED OUT A REPLACEMENT PART AND THAT A REPLACEMENT PART WAS NOT AVAILABLE AT THE TIME. AGAIN ON JAN 2, 2017, I TOOK MY TRUCK TO THE SAME DEALER FOR THE SAME ISSUE AND THEY RESPONDED TO ME THAT THERE WAS NO CURE FOR THE SAFETY AIR BAG ISSUE THAT MY TRUCK WAS BEING BROUGHT IN. THE GMC DEALER WAS NOT GIVING ME ETA ON THE REPLACEMENT PART. AND THE SAFETY CONCERN WAS NOT BEING RESOLVED. *TR

Steering
Filed Dec 29, 2016MS

2010 GMC SIERRA. CONSUMER WRITES IN REGARDS TO STEERING WHEEL NOISES AND RECALL NOTICE 16V-381 ISSUES. *SMD THE CONSUMER STATED THERE WAS A WHISPERING SOUND COMING FROM THE STEERING WHEEL. *JB

Unknown or Other
Filed Dec 20, 201660,000 milesIL

DASH IS BROKEN ON THE PASSENGER'S SIDE JUST TO THE LEFT OF WHERE THE PASSENGER AIRBAG DEPLOYS, AND THEN IT IS ALSO BROKEN ON THE DRIVER'S SIDE ABOVE THE INSTRUMENT CLUSTER. IT IS OBVIOUS THAT THE CENTER OF THE DASH IS LACKING SUPPORT AND IT VIBRATES BADLY AND HAS CAUSED THIS BREAKAGE.

Air Bags
Filed Dec 15, 2016MN

MY DASH IS CRACKED ABOUT 2 INCHES LONG ON CORNER BY AIRBAG WHENT DO DEALER SAID NOTHING THEY CAN DO

Unknown or Other
Filed Dec 12, 201651,000 milesNC

PASSENGER SIDE DASH IS CRACKING RIGHT BEHIND THE AIR BAG. HAD A SIMILAR ISSUE FIXED IN FEBRUARY OR MARCH OF 2014. ALMOST 3 YEARS LATER THE NEW DASH IS CRACKED. SEEMS TO BE A COMMON PROBLEM IN 2007-2013 GM TRUCKS AND SUV'S. I JUST NOTICED THE CRACK YESTERDAY DECEMBER 11TH, 2016. THE CRACK HAS STARTED WITHIN THE LAST MONTH THAT I CAN RECALL.

Unknown or Other
Filed Nov 28, 2016CA

CRACKED DASH BY PASSENGER AIRBAG AND OVER INSTRUMENT CLUSTER.

Air Bags
Filed Nov 25, 201682,000 milesAR

DASH IS CRACKED AT FORWARD LEFT CORNER OF PASSENGER AIRBAG OPENING AND RIGHT FRONT CORNER OF INSTRUMENT CLUSTER AREA. EXTREME CONCERN THAT. IN THE CASE OF AIRBAG DEPLOYMENT, PIECES OF THE PLASTIC DASH COULD PUNCTURE THE AIRBAG AND/OR BECOME FLYING SHRAPNEL/DEBRIS CAUSING SERIOUS INJURY OR DEATH TO THE PASSENGER.

Air Bags
Filed Nov 23, 201657,000 milesAL

THE DASH OF THE VEHICLE HAS CRACKED AROUND THE FORWARD EDGE OF THE PASSENGER-SIDE AIRBAG. I AM CONCERNED THAT PIECES OF THE DASH MAY BECOME MISSILE HAZARDS IN THE EVENT OF AN AIR BAG DEPLOYMENT. THIS VEHICLE HAS ONLY BEEN SUBJECTED TO HIGHWAY MILEAGE. A CURSORY SEARCH OF THE INTERNET FOR CAUSES OF THE CRACK REVEALED THAT THIS IS AN ON-GOING ISSUE FOR THIS MODEL VEHICLE THAT IS BEING IGNORED BY THE GM CORPORATION.

Engine
Filed Nov 23, 201654,300 milesAL

AT ~ 54,000 MILES, THE VEHICLE EXPERIENCED INCREASED OIL CONSUMPTION AND LOST COMPRESSION ON TWO CYLINDERS. THIS VEHICLE HAS ONLY BEEN SUBJECTED TO HIGHWAY MILEAGE OF ABOUT 30 MILES/DAY ON AVERAGE AND HAS BEEN PROPERLY MAINTAINED. THE DAMAGE WAS TO THE EXTENT THAT CYLINDERS HAD TO BE REPLACED AND IT TOOK THE DEALERSHIP 25 DAYS TO REPAIR. A COWORKER HAD THE SAME ENGINE ISSUE ON HIS CHEVROLET SILVERADO WITH THE SAME 5.3 LITER ENGINE AT ~ 45,000 MILES. A CURSORY SEARCH OF THE INTERNET WILL REVEAL THAT THIS IS NOT AN ISOLATED INCIDENT. THE OVERWHELMING MAJORITY OF OWNERS COMMENTS THAT I HAVE RESEARCHED BELIEVE THAT IT IS CAUSED BY THE ACTIVE FUEL MANAGEMENT SYSTEM FAILING TO PROPERLY LUBRICATE COMPONENTS WHEN THE ENGINE CYCLES BETWEEN 4 AND 8 CYLINDERS. GM DISAVOWED ANY KNOWLEDGE OF THESE INCIDENTS WHEN CONTACTED. THE SERVICE DEPARTMENT OF MY LOCAL GMC DEALERSHIP DISAVOWED ANY KNOWLEDGE ALSO ALTHOUGH I PRESENTED THEM OVER A DOZEN PAGES OF GM OWNERS GROUP WEB PAGES WITH DESCRIPTION OF THE SAME ENGINE FAILURES. HOWEVER, WHEN THEIR MECHANIC WAS QUESTIONED AS TO WHETHER HE WAS REPAIRING THE PROBLEM OR MERELY EXCHANGING DAMAGED PARTS, HE REPLIED "IT WON'T HAPPEN AGAIN, WE DO THIS ALL THE TIME". THIS TELLS ME THAT MY VEHICLE IS NOT THE FIRST THAT THEY HAVE SEEN WITH THIS PROBLEM.

Unknown or Other
Filed Nov 21, 201690,000 milesVA

CRACKACK DASHBOARD

Air Bags
Filed Nov 8, 201682,000 milesAL

DASH IS CRACKING AGAIN. THE DASH WAS REPLACED UNDER THE ORIGINAL 3/36 WARRANTY AND NOW THE REPLACEMENT IS CRACKED. TWO CRACKS IN THE REPLACEMENT. ONE IN FRONT OF DRIVER AND ONE ON PASSENGER SIDE AT THE CORNER OF THE AIRBAG.

Structure › Body
Filed Oct 27, 2016105,000 milesNC

CRACK ON DASH ABOVE GAGES AS WELL AS ABOVE AIRBAG!!

Structure › Body
Filed Oct 21, 201643,000 milesNE

CRACKED DASHBOARD. MY VEHICLE IS A 2010 WITH 43,000 MILES AND IS STORED IN A GARAGE MOST OF THE TIME (NOT A DAILY DRIVER). DASHBOARD CRACKED WHILE SITTING IN THE GARAGE. NO EXTREME CHANGES IN TEMPERATURE AS GARAGE IS HEATED.

Air Bags
Filed Oct 19, 2016AL

TAKATA RECALL - IN ADDITION TO THE WIDESPREAD AIRBAG SAFETY ISSUE, I AM AMONG THE MANY, MANY OTHER 2010 GMC SIERRA TRUCK OWNERS WHO HAVE A CRACKED DASH. THE CRACK BEGINS ON THEFRONT, LEFT SIDE OF PASSENGER SIDE AIRBAG COMPARTMENT, AND EXTENDS TO THE FRONT OF THE DASH (TOWARDS THE WINDSHIELD). WITH SO MANY COMPLAINTS ABOUT THIS, COUPLED WITH THE FACT THAT THIS COULD POTENTIALLY BE A FATAL DEFECT, ONE WOULD THINK THAT AN NHTSA SPONSORED INVESTIGATION AND A RECALL WOULD HAVE ALREADY BEEN ISSUED BY NOW! I MEAN, IT'S ONLY BEEN 6 YEARS!!!!

Unknown or Other
Filed Sep 29, 2016LA

DASH BOARD CRACKING FOR NO REASON. OUT OF WARRANTY. AFTER SEARCHING GOOGLE I SEE IT'S A COMMON PROBLEM...... ANY HELP ON GETTING THIS ISSUE FIXED

Fuel/Propulsion System
Filed Sep 28, 2016FL

AFTER MONTHS OF PURCHASING MY VEHICLE WHICH IS A SIERRA DENALI MY DASHBOARD HAS CRACKED IN HALF. THE PURGE VALVE AND THE HIGH PRESSURE OIL SYNDICATOR SENSOR HAS BEEN CHANGED ABOUT 5 TIMES. WHEN I PUT VEHICLE IN MY TRUCK IT WON'T START ON ITS OWN THE STARTER JUST KEEPS TURNING OVER TO FIND OUT BY THAT THE SENSOR UNDER THE GAS TANK NEEDS TO BE CHANGED NOW. I HEARD THAT THIS WAS A KNOWN ISSUE WITH THIS VEHICLE AND THAT IS WHY THEY CHANGED THE SYSTEM ON IT, BUT MY TRUCK WAS NEVER CHANGED. THE DEALERSHIP ACTS LIKE MY COMPLAINTS WERE SENSELESS AND AFTER A YEAR MY WARRANTY HAS RAN OUT.

Visibility/Wiper
Filed Sep 28, 2016KY

WIPERS WILL JUST BARELY MOVE WHEN TURNED ON. I PUT NEW MOTOR AND NEW SWITCH BUT NEITHER FIXED THE PROBLEM. I FOUND IT WAS THE WIPER TRANSMISSION (LINKAGE) WAS FROZE UP,RUSTED AND HAS WATER IN IT. ORDERED ONE FROM DORMAN AND THERE IS NONE IN STOCK. CANNOT FIND ONE ANYWHERE. THIS SHOULD NOT HAPPEN ON A 2010 VEHICLE.

Suspension
Filed Aug 22, 2016ME

LETTER FROM CONGRESSMAN POLIQUIN ON BEHALF OF CONSTITUENT RE 2010 GMC SIERRA REAR LEAF SPRING RECALL. *SMD

Air Bags
Filed Aug 20, 201660,000 milesTX

TAKATA RECALL. DASHBOARD BEGAN CRACKING ON BOTH DRIVERS SIDE AND PASSENGERS SIDE. DEALERSHIP SAID IT WAS A COMMON PROBLEM ON THEIR VEHICLES AND USED TO HAVE A SOLUTION IN PLACE WHERE THE CUSTOMER WOULD PAY $100 AND THE MANUFACTURER WOULD PAY THE REST TO HAVE IT REPLACES BUT HAD SINCE DONE AWAY WITH THAT DEAL. I IMAGINE CAUSE IT WAS COSTING THEM MORE THAN THEY HAD THOUGHT. ASKED IF MY EXTENDED WARRANTY WOULD COVER IT AND AFTER SPEAKING TO A REPRESENTATIVE IT WAS DETERMINED THAT THE EXTENDED WARRANTY ALSO DID NOT COVER THIS DEFECT.

Air Bags
Filed Aug 2, 2016104,000 milesSC

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 104,000.

Air Bags
Filed Jul 27, 201650,000 milesNC

THE DASH IS CRACKED AT THE PASSENGER AIRBAG AND POSES A SAFETY ISSUED IN THE EVENT OF DEPLOYMENT. AIRBAG DEPLOYMENT COULD CAUSE PLASTIC SHARDS TO BE PROPELLED CAUSING INJURY.

Air Bags
Filed Jul 27, 2016AR

TAKATA RECALL, I HAVE RECEIVED THE RECALL NOTICE ON MY TRUCK AND HAVE CALLED THREE DEALERSHIPS BUT NO ONE IS WILLING TO HELP WITH A LOANER UNTIL REPAIRS CAN BE MADE. THEY ALL SAY MY VEHICLE IS SAFE TO DRIVE. I UNDERSTAND HUMIDITY PLAYS A ROLL IN THE AIR BAGS. I LIVE IN MENA AR. WE GET BETWEEN 50 AND 60 INCHES OF RAIN YEARLY WITH HIGH HUMIDITY AND AFTER 5 + YEARS LIVING HERE I HAVE A VERY LARGE CONCERN FOR MY FAMILY'S SAFETY. I DO NOT WANT TO PUT THEM AT RISK FOR INJURY OR POSSIBLE DEATH, BECAUSE OF A FAULTY AIR BAG. PLEASE CAN YOU HELP US GET A DRIVABLE VEHICLE UNTIL THEY CAN REPAIR OURS.

Structure › Body › Door
Filed Jul 26, 2016CO

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE OPENING THE FRONT DRIVER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Jul 17, 201639,000 milesNJ

DASHBOARD IS CRACKING AND PARTICULARLY AROUND THE PASSENGER AIR BAG. THERE IS NO REAL WAY TO REPAIR THIS. WHEN WE SPEAK TO GM DEALERSHIPS, THEY TELL YOU THEY KNOW IT IS A PROBLEM AND ARE WILLING TO REPLACE THE DASH BUT THEY WILL CHARGE EXORBITANT AMOUNTS TO DO SO. THE SECOND PROBLEM IS THAT THE DOOR HANDLES ARE NOT SAFE. ONE OF THE REAR DOOR HANDLES HAS ALREADY BROKEN. IF YOU PULL ON THEM JUST THE SLIGHTEST BIT TOO HARD, THEY CRACK ON THE INSIDE, CAUSING THE HANDLE TO FALL OFF AND BE INOPERATIVE. ONCE AGAIN, GM IS AWARE OF THE FAULTY PARTS BUT WILL NOT RECALL ON THIS MATTER. BOTH OF THESE ISSUES ARE SAFETY CONCERNS AND ARE WIDESPREAD. I KNOW THIS TO BE TRUE BECAUSE ONCE MY DASH STARTED CRACKING, I LOOKED ONLINE TO SEE IF OTHERS WERE HAVING THE SAME PROBLEM. SURE ENOUGH, I LEARNED THAT THIS IS VERY WIDE SPREAD. THERE ARE EVEN AFTERMARKET COMPANIES THAT HAVE STARTED TO MAKE PLASTIC DASH COVERS TO FIT DIRECTLY OVER OUR DASHBOARDS JUST BECAUSE IT IS SO WIDESPREAD. GM MUST RECALL THESE TWO DEFECTS. KINDLY INVESTIGATE?

Structure › Body
Filed Jun 29, 201660,000 milesAL

DASH CRACKED UNDER WARRANTY AND WAS REPLACED IMMEDIATELY BY THE DEALER (HOWARD BENTLEY IN ALBERTVILLE,AL). REPLACEMENT DASH HAS CRACKED AGAIN. MY CONCERN IS THIS IS A KNOWN ISSUE WITH CERTAIN GM MODELS AND IN THE EVENT OF A CRASH THE PIECES OF COMPROMISED DASH WILL BECOME A PROJECTILE INSIDE THE VEHICLE.

Air Bags
Filed Jun 3, 201635,400 milesAZ

NOTICED A CRACK DEVELOPED IN THE DASH, AT THE PASSENGER AIRBAG SEAM, SHORTLY AFTER THE BUMPER TO BUMPER WARRANTY ENDED. STILL HAD ROUGHLY A YEAR LEFT ON THE POWERTRAIN WARRANTY WHEN THE ISSUE OCCURRED. THE DEALER STATED THAT THERE WAS NO RECALL OR ANYTHING THEY COULD DO, BUT ALSO STATED THAT THEY HAD SEEN MANY TRUCKS WITH THIS SAME ISSUE. 3 YEARS OLD AND THE DASH HAS ALREADY CRACKING??? CONCERNED THERE MAY BE AN ISSUE, IF THE AIRBAG EVER HAS TO DEPLOY. WOULD HAVE REPORTED IT SOONER, IF I KNEW ABOUT THIS SIGHT.

Air Bags
Filed Jun 2, 201665,000 milesFL

CRACKED DASH LEFT TOP CORNER OF PASSENGER AIR BAG AREA. SAME AS EVERYONE ELSE ON HERE. REPLACED DRIVERS SIDE SEAT MOTOR AT$132. REPLACED DRIVERS SIDE REAR WINDOW REGULATOR AT $165 WITH LABOR AT $60. REPLACED BOTH DOOR HANDLES AT $89 WITH LABOR AT $60. HAD TO RENT A CAR FOR 4 DAYS IN THE AMOUNT OF $285. THIS ALL HAPPENED IN NOV. AND DEC. OF 2015. NONE OF WHICH IS COVERED BY MY EXTENDED WARRANTY PURCHASED FROM DEALER. ALSO THE PAINT IS BUBBLING AROUND THE REAR CARGO LIGHT. ALSO NOT COVERED UNDER MY "PAINT WARRANTY". AT THE TIME OF ALL THIS HAPPENING WE HAD LESS THAN 65,000 MILES ON THE VEHICLE.

Unknown or Other
Filed May 24, 2016IN

CRACKED DASH ON OUR 2010 GMC SIERRA. THERE IS A SMALLER CRACK ON THE PASSENGER SIDE AND A VERY LARGE CRACK ON THE DRIVERS SIDE AND IT KEEPS GETTING BIGGER. THE BIG CRACK ABOVE THE STEERING WHEEL RATTLES A LOT WHILE DRIVING AND VERY IRRITATING. THE BIGGEST ISSUE WE HAVE REGARDS SAFETY. IF WE WERE IN A WRECK AND THE AIRBAGS WOULD DEPLOY WITH THE DASH CRACKED THAT BAD, WE FEAR THAT IT WOULD SHATTER IN MANY PIECES. WE HAVE TAKEN VERY GOOD CARE OF THE TRUCK, IT IS GARAGE KEPT AND A SUN SHIELD USED WHEN PARKED IN THE SUN. IT HAS 58,000 MILES AND IS A 2010. THIS IS CLEARLY A DEFECT IN THE DESIGN AND BELIEVE THAT GM SHOULD REPLACE IT, BUT AFTER MANY CALLS TO GM DIRECTLY, THEY REFUSE TO PAY FOR IT TO BE REPLACED.

Air Bags
Filed May 18, 201636,500 milesTX

THE DASH ON MY TRUCK BEGAN CRACKING AT AROUND 36,000 MILES AND I WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE AS MY TRUCK WAS OUTSIDE OF THE WARRANTY COVERAGE. SINCE THEN I HAVE HAD MANY ADDITIONAL CRACKS AND HAVE HEARD THAT THE CRACKED DASH ENDS UP BREAKING APART AND BECOMING SHRAPNEL IN THE VEHICLE IN THE EVENT OF AN AIRBAG DEPLOYMENT. THIS IS A COMMON ISSUE ON THESE VEHICLES AND I THINK GM SHOULD OFFER RECALL AND INITIATE A FREE OR REDUCED COST REPLACEMENT OF THESE DASH PANELS TO PREVENT INJURIES.

Air Bags
Filed May 4, 2016FL

CRACK ON DASH BOARD NXT TO AIRBAG CONTACTED GMC BUT THEY HAVE NOT TAKEN CARE OF THE MATTER IM CONCERN IF AIRBAG DEPLOYS SHRAPNEL WILL FLY INTO MY YOUNG CHILD FACE I NEED THIS TAKEN CARE VERY IMPORTANT MATTER THANKS.

Structure › Body
Filed May 3, 201697,000 milesFL

MULTIPLE CRACKS ON DASHBOARD. THE FIRST TWO (2) CRACKS APPEARED ABOUT 3 YEARS AGO (TRUCK ONLY THREE YEARS OLD AT THAT TIME) LOCATED ON PASSENGER SIDE OF DASH - ABOVE WHERE GLOVE BOX ENDS. JUST FOUND ANOTHER CRACK THIS PAST WEEKEND WHEN CLEANING DASH. (TRUCK IS NOW 6 YRS OLD - JUST FINISHED PAYING IT OFF!!) THIS ONE IS LOCATED ON LEFT SIDE OF DRIVER SIDE, ABOUT HALF WAY BACK. MY CONCERN IS THAT THE DASH IS NOW COMPROMISED. IN THE EVENT THE AIRBAGS ARE DEPLOYED, MY CONCERNS ARE THAT THE AIRBAGS MAY NOT COME OUT, COME OUT IMPROPERLY DUE TO THE CRACKS, OR THAT THERE MAY BE ADDITIONAL DASH PARTS BECOMING A PROJECTILE THAT COULD CAUSE MORE HARM. IN READING THIS SITE IT SEEMS THAT THIS IS A KNOWN PROBLEM THAT SHOULD BE ADDRESSED BEFORE IT CAUSES A MAJOR PROBLEM. THIS TRUCK HAS BEEN KEPT IN PARTIAL SHADE AND HAS ALWAYS HAD A SUNSCREEN IN PLACE WHEN NOT IN USE.

Unknown or Other
Filed Apr 7, 201648,000 milesAL

A CRACK HAS RECENTLY APPEARED IN THE DASH FOR NO REASON.

Unknown or Other
Filed Mar 30, 201684,662 milesLA

I CONTACTED GMC ON 10/26/2015 TO INFORM THEM THERE WAS A CRACK IN THE DASHBOARD ON THE UPPER LEFT SIDE OF THE PASSENGER AIRBAG. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME BRIAN HARRIS GMC, THE DEALER I PURCHASED THE TRUCK FROM, REPLACED THE DASHBOARD UNDER THE MANUFACTURER'S WARRANTY. I ALSO TOLD ANDRE AT GMC I HAVE HAD TO REPLACE ALL 4 DOOR HANDLES AND NOW THE 2 BACK DOOR HANDLES ARE BROKEN AGAIN. ANDRE TOLD ME TO HAVE THE DEALER ASSES THE PROBLEM. DAVID, THE SERVICE REP. AT BRIAN HARRIS SAID THEY WOULD REPLACE THE DOOR HANDLES UNDER MY EXTENDED FACTORY WARRANTY, AND WAIVE THE DEDUCTIBLE, BUT GMC WILL NOT COVER THE DASHBOARD. I COULDN'T UNDERSTAND WHY THE DASHBOARD WAS NOT COVERED AND WAS TOLD IT WAS GMC"S OPTION. I DISAGREED AND EXPLAINED THIS IS A SAFETY ISSUE. WHAT IF THE AIRBAG DOES NOT FUNCTION PROPERLY OR NOT FUNCTION AT ALL. IF IT DOES DEPLOY WILL IT THROW SHARDS OF PLASTIC AND INJURE THE PEOPLE IN THE TRUCK? HE SAID HE UNDERSTOOD BUT THERE WAS NOTHING HE COULD DO. SO I NOW HAVE A CRACK IN THE DASHBOARD OF MY TRUCK FOR THE SECOND TIME. WHAT ELSE CAN I DO?

Engine
Filed Feb 8, 201669,000 milesNY

ENGINE LIGHT CAME ON - TOOK TO DEALER - WAS TOLD IT WAS PO455 CODE EVAP FAILURE - EVAP VENT VALVE STUCK OPEN. WAS TOLD THAT IT WAS A KNOWN PROBLEM BUT NOT COVERED BY GMC - COST $501.17

Unknown or Other
Filed Jan 18, 201650,000 milesKS

DASH HAS CRACKED IN SEVERAL PLACES AND COULD BE A SAFETY CONCERN. EDGES ARE SHARP AND VIBRATE AS WELL.

Unknown or Other
Filed Jan 5, 201623,000 milesAR

DASHBOARD CRACKED.

Unknown or Other
Filed Jan 5, 201673,000 milesMS

THE DASH ON MY 2010 GMC SIERRA SLT CRACKED IN TWO PLACES. ONE IS RIGHT ON THE PASSENGER AIRBAG TO THE EDGE OF THE DASHBOARD. TWO IS FROM THE EDGE OF THE DASH UP TO THE GAGE CLUSTER HUMP. THESE CRACKS HAPPENED ON A 4 YEAR OLD TRUCK THAT HAS BEEN VERY WELL TAKEN CARE OF. I ALWAYS HAVE A SUN VISOR UP WHEN PARKED OUTSIDE. I REPORTED THE PROBLEM TO GM AND HAD A DEALER TAKE A LOOK AT IT. THE SERVICE GUY SAID THAT HE HAD THE SAME PROBLEM AND THEY REPLACED HIS DASH FOR FREE. THEY DETERMINED THAT IT WASN'T A SAFETY CONCERN AND GM WOULD COVER $300 OF THE REPAIRS. THE REPAIRS WERE GOING TO COST AROUND $1000. THIS IS A VERY COMMON DESIGN FLAW THAT GM DOES NOT WANT TAKE CARE OF. I FEEL THAT THIS COULD BE SAFELY CONCERN IF THE AIRBAG DEPLOYS AND THE DASH SHOOTS SHARP PLASTIC FROM A FAULTY DASH ALL OVER ME OR MY FAMILY.

Engine
Filed Jan 4, 201666,000 milesWA

WHILE DRIVING DOWN A STEEP HILL, LOST ENGINE POWER AND TRUCK SPEED WAS DRAMATICALLY REDUCED. DASH WARNING "REDUCED ENGINE POWER" DISPLAYED. COULD NOT ACCELERATE. THIS COULD HAVE RESULTED IN A AN ACCIDENT BECAUSE THIS SITUATION CAUSED DIFFICULTY CONTROLLING THE VEHICLE.

Unknown or Other
Filed Jan 4, 201679,000 milesTN

DASH CRACKED OVER DRIVER SIDE INSTRUMENT PANEL; I NOTICED THIS IN THE FIRST WEEK OR TWO OF DECEMBER, 2015. I TOOK IT TO THE DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY TO HAVE IT REPAIRED AND I DON'T HAVE THE RESOURCES TO PAY TO REPLACE DEFECTIVE EQUIPMENT. TRUCK IS ALWAYS PARKED UNDER COVER AND NEVER EXPOSED TO DIRECT EXTREME TEMPERATURES FOR ANY EXTENDED PERIODS. TRUCK HAS APPROX. 79,000 MILES AND IS VERY WELL MAINTAINED. IN ADDITION TO THE DASH CRACKING, THE LEATHER DRIVER SEAT IS RIPPING AND APPEARS TO BE CAUSED BY THE SEAT BELT NOT RETRACTING PROPERLY. THIS WAS NOTICED ABOUT A WEEK AFTER I NOTICED THE CRACKED DASH. I AM THE ONLY DRIVER, AM 67 YEARS OLD, DON'T WEAR ANYTHING SHARP ON MY CLOTHING THAT WOULD DAMAGE MY SEAT. SURELY THE INTERIOR OF THIS TRUCK SHOULD LAST LONGER THAN THE TIRES AND I BELIEVE GM SHOULD TAKE RESPONSIBILITY.

Electrical System
Filed Nov 30, 201591,986 milesOH

HOOKED UP A TRAILER (FIRST TIME EVER), DISCOVERED THAT THE TRAILER LIGHTS WERE NOT WORKING, CHECKED FUSES, FOUND A MELTED FUSE. FOUND A RECALL FOR SAME PROBLEM, HOWEVER IT IS VIN SPECIFIC AND VIN IS NOT COVERED. TOOK TO DEALERSHIP, AND REPORTED PROBLEM TO GMC, WAS TOLD TO REPORT IT HERE. ALSO FOUND A VIN SPECIFIC RECALL FOR THE DRIVER CONTROL BUTTON FOR THE PASSENGER WINDOW (SOMETIMES WORKS, SOMETIMES DOESN'T) AND AGAIN THIS VIN IS NOT COVERED.

Unknown or Other
Filed Nov 27, 201555,386 milesIN

THE DASH HAS CRACKED RIGHT ABOVE THE PASSENGER AIR BAG . THE TRUCK WAS CLEANED AND DETAILED ON WEDNESDAY NOVEMBER 25TH 2015 , PARKED BACK IN THE GARAGE AND WHEN I LEFT IN IT FRIDAY NOVEMBER 27 , 2015 I NOTICED THE DASH WAS CRACKED . THIS IS A MAJOR CONCERN FOR ME SINCE IT IS THE PASSENGER AIR COMPARTMENT AND COULD RESULT IN FLYING DEBRIS FOR AN OCCUPANT INSIDE MY TRUCK .

Fuel/Propulsion System
Filed Oct 28, 201552,000 milesVT

2010 GAS LEAKING AROUND FUEL TANK SENDING UNIT. CONTACTED DEALER ABOUT RECALL NON BUT IT IS COMMON FOR THIS TRUCK ??? FUEL ? LEAKING ? FIRE? ENVIRONMENTAL HAZARD ?? GM REPLACEMENT PARTS TO REPLACE RUSTED OUT SENDING UNIT $595 + LABOR @ $240 MILES @52000. THIS IS A SAFTY AND ENVIRONMENTAL HAZZARD AND NEEDS A RECALL BEFORE SOMEONE IS DEAD!!!!!!!!!!!!

Structure › Body
Filed Jun 2, 201564,500 milesTX

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT OBSERVED A CRACK IN THE DASHBOARD NEAR THE FRONT PASSENGER SIDE AIR BAG. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,500.

Air Bags
Filed May 26, 2015106,000 milesIL

PASSENGER AIR BAG LIGHT WENT ON INDICATING THAT THE AIR BAG WAS NOT FUNCTIONAL. TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP AND THEY COULD NOT DIAGNOSE THE PROBLEM. THEN TOOK IT TO A GMC DEALER AND THEY DETERMINED THAT IT WAS DUE TO LOSS OF POWER TO THE AIR BAG MODULE ATTRIBUTED TO CORROSION WITHIN THE UNDER-HOOD FUSE BLOCK.

Structure
Filed Mar 20, 201537,000 milesTX

AROUND 37,000 MILES A CRACK APPEARED ON THE PASSENGER SIDE DASH, AROUND THE PASSENGER AIRBAG. THERE ARE NOW 3 CRACKS AROUND THE AIRBAG AND THESE CRACKS COULD POTENTIALLY RESULT IN A TEAR IN THE AIRBAG DURING DEPLOYMENT, RENDERING THE AIRBAG INEFFECTIVE IN PREVENTING INJURY DURING AN ACCIDENT. FROM ONLINE SEARCHES, IT APPEARS THIS MIGHT HAVE BEEN A DESIGN ISSUE ON THE 2010 MODEL THAT WAS FIXED STARTING WITH THE 2011 TRUCKS. THE DEALER INFORMED ME THAT THERE IS NO RECALL. I FEEL THAT DUE TO THE POSSIBLE SAFETY ISSUE ASSOCIATED WITH THIS, THE DASHES FOR THIS MODEL YEAR OF SIERRA SHOULD BE FIXED BY GM. *TR

Structure
Filed Mar 18, 201534,800 milesTX

3 YEARS AGO WHILE MY VEHICLE WAS STILL "UNDER BUMPER TO BUMPER WARRANTY" A CRACK ON THE PASSENGER SIDE DASH APPEARED AT THE UPPER LEFT CORNER OF WHERE THE PLATE IS THAT COVERS THE AIRBAG. MUNDAY CHEVROLET IN SPRING TEXAS TOLD ME THIS WAS NOT COVERED UNDER THE "WARRANTY" BUT THEY WOULD REPLACE IT FOR A REDUCED COST OF $1,000. GM IS NOT GETTING ANOTHER BAIL OUT FROM ME. THE SINGLE CRACK DEVELOPED A SECONDARY CRACK RESULTING IN A "Y" SHAPED CRACK. ABOUT A WEEK AGO THE AREA IN THE "TOP" OF THE "Y" FELL OUT SO NOW THERE IS A HOLE AND A CRACK. THE PROBLEM IS GETTING WORSE AND NOT ONLY DOES THIS UNFAIRLY DEVALUE MY INVESTMENT BECAUSE GMC USED INFERIOR, CHEAP MATERIALS, MOST IMPORTANTLY IT IS NOT SAFE. IF THE AIRBAG DEPLOYS, THERE IS AN INCREASED LIKELIHOOD THAT THE ENTIRE DASHBOARD SPLINTERS INTO SHARP DEADLY PROJECTILES. THIS COMPANY HAS A HISTORY OF COVERING UP INFERIOR PRODUCTS AND POOR DECISIONS RESULTING IN LOSS OF LIFE AND FINANCIAL LOSS. GM CONTINUES TO EXPECT CUSTOMERS AND TAXPAYERS TO SUFFER FOR THEIR LACK OF QUALITY AND POOR DECISIONS. GM NEEDS TO BE HELD ACCOUNTABLE AND REPLACE DANGEROUS AND DEFECTIVE DASHBOARDS OR THEY WILL CONTINUE TO CUT CORNERS AND HIDE ISSUES. PLEASE DO NOT ALLOW GM TO EXPLOIT HARD WORKING FAMILIES. *TR

Exterior Lighting
Filed Mar 9, 201550,000 milesAL

TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED AND FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE HIGH BEAM HEADLIGHTS AND CONTINUED DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →