Page 3 of 5 · complaints 101–150 of 234

2009 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Dec 8, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALFERD MATTHEWS BUICK GMC (3807 MCHENRY AVENUE, MODESTO, CA 95356; 209-577-0140) AND WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB

Air Bags
Filed Dec 6, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DUPLESSIS BUICK GMC, 2522 S BURNSIDE AVE, GONZALES, LA 70737 (225) 621-2164) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THE MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/23/18*JB

Air Bags
Filed Dec 4, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BECK AND MASTEN BUICK GMC SOUTH, 12820 GULF FWY, HOUSTON, TX 77034 (713) 947-4111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/23/18*JB

Air Bags
Filed Nov 20, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MASTER BUICK GMC, 3710 WASHINGTON RD, AUGUSTA, GA 30907) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 17, 2017TX

TAKATA AIR BAGS: I RECEIVED A NOTICE THAT I OWN A VEHICLE WITH DANGEROUS DEFECTIVE AIR BAGS (TAKATA) AND I CALLED PORT LAVACA GMC DEALER IN PORT LAVACA TEXAS AND WAS TOLD I DO HAVE DEFECTIVE AIR BAGS IN MY AUTO, BUT, THEY DO NOT HAVE THE REPLACEMENT PARTS AND IT WOULD BE 2 MONTHS BEFORE GENERAL MOTORS WOULD SEND THEM OUT. NOW I HAVE BEEN AWARE OF HOW IMPORTANT THIS IS AND TO GET THEM REPLACED AS SOON AS POSSIBLE AND IN A TIMELY MANNER, WELL IS 2 MONTHS A TIMELY MANNER, I NOW AM AFRAID THE AIR BAGS MAY EXPLODE THE NEXT TIME I DRIVE MY VEHICLE AND I WILL HAVE TO HAVE THIS FEAR FOR 2 MONTHS PLUS, WHAT AM I TO DO? NEED YOUR ADVICE. [XXX] PORT O'CONNOR, TEXAS 779982 [XXX] EMAIL ADD: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Nov 16, 201785,115 milesTX

WHEN I CONTACTED THE DEALERSHIP THEY SAID THAT THEY HAVE NOT RECEIVED THE NECESSARY EQUIPMENT TO FIX THE SITUATION. I HAVE CONTACTED THEM 3 TIMES AND HAVE GOTTEN THE SAME EXCUSE. THANK GOD NOTHING HAS HAPPENED YET. THE LAST TIME I CONTACTED THEM WAS JUST YESTERDAY

Air Bags
Filed Nov 13, 2017AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHUCK STEVENS CHEVROLET OF BAY MINETTE AT (251) 202-4891 (2427 HIGHWAY 31 SOUTH, BAY MINETTE, AL 36507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Nov 11, 201750,000 milesLA

DASH BOARD HAS CRACKED OVER INSTRUMENT CLUSTER AND AT PASSENGER AIR BAG

Air Bags
Filed Nov 9, 2017TX

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBBINS CHEVROLET IN HUMBLE, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 8, 2017TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAVE KIRK CHEVROLET BUICK GMC CADILLAC AT (931) 484-5151 (2955 N MAIN ST, CROSSVILLE, TN 38555) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED CASEY'S FRONTIER CHEVROLET AT (865) 354-0152 (994 N GATEWAY AVE, ROCKWOOD, TN 37854) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. RICE BUICK GMC AT (865) 693-0610 (8330 KINGSTON PIKE, KNOXVILLE, TN 37919) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 6, 2017TX

TAKATA RECALL--CONTINUE TO HERE THERE IS NO REMEDY BUT WEBSITE SAID GMC SHOULD HAVE AN ANSWER FROM THE GOVERNMENT BY AUGUST 2017. WE LIVE IN A VERY WARM CLIMATE--AUSTIN TEXAS

Air Bags
Filed Nov 6, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/3/18*JB

Air Bags
Filed Nov 4, 2017LA

TAKATA RECALL - RECEIVED RECALL NOTICE. DEALERS CLAIM THIS VEHICLE PARTS HAVE NOT BEEN RELEASED FOR REPAIRS AT THIS TIME. CONTACTED SEVERAL GMC AND CHEVROLET DEALERS IN AREA. NO DAMAGE AT THIS TIME, BUT WHAT GOOD IS NOTIFYING ME OF BAD PARTS IF THERE IS NO INTENTION TO PERFORM REPAIRS.

Air Bags
Filed Nov 3, 2017LA

TAKATA RECALL....SAYING NO PARTS AVAILABLE STILL??? HOW MANY WILL DIE BEFORE THEY ARE FIXED?? I DO NOT WANT TO DIE BECAUSE OF A FENDER BENDER!! DO SOMETHING...

Air Bags
Filed Nov 1, 2017TN

"TAKATA RECALL". HAVE NOT BEEN TO OBTAIN REPLACEMENT AIRBAGS FOR MY TRUCK SINCE AUGUST 4, 2016 FROM ANY DEALERSHIPS IN MY AREA. YESTERDAY, I RECEIVED A CARD IN THE MAIL FROM TK HOLDINGS INC THAT TAKATA IS FILING CHAPTER 11. SINCE I AM UNABLE TO FIND ANY DEALERSHIP TO REPLACE MY AIRBAGS FOR OVER A YEAR NOW, I AM FILING THIS COMPLAINT. I NEED TO KNOW WHERE AND WHOM CAN REPLACE THEM FOR ME. IN THE MEANTIME, WHAT WILL HAPPEN IF THERE IS AN ACCIDENT WHILE I AM DRIVING THIS TRUCK?

Air Bags
Filed Oct 27, 2017TX

TAKATA INFLATORS

Air Bags
Filed Oct 26, 2017SC

"TAKATA RECALL" SO I GOT MY INITIAL NOTICE FOR THIS RECALL IN 2016. IT IS NOW OCTOBER 26TH 2017 AND STILL NO REPLACEMENT AIR BAG? JUST CALLED DEALERSHIP AND NO PARTS ON HAND NOR ANY IDEA WHEN THE AIR BAG WILL BE REPLACED?

Air Bags
Filed Oct 26, 2017TX

TAKATA RECALL- I HAVE RECEIVED 2 NOTIFICATION SAYING THAT MY TRUCK IS EFFECTED BY THE RECALL AND THIS IS CONFIRMED WHEN I LOOK ON THE SITE WWW.AIRBAGRECALL.COM. WHEN I CALL THE DEALER WHERE I PURCHASED THE CAR THEY ARE TELLING ME A SETTLEMENT ON THIS HAS NOT BEEN REACHED. THE LATEST NOTIFICATION I RECEIVED SAYS TAKATA IS FILING FOR BANKRUPTCY AND TO TAKE ACTION IMMEDIATELY. WHAT DO WE DO? UPDATED 12/12/17 *BF

Air Bags
Filed Oct 26, 2017TX

TAKATA RECALL I HAVE CALLED RON CARTER AUTOLAND/GMC REQUESTING THE AIRBAG COMPONENT FOR REPLACEMENT, BUT WAS TOLD THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE AND HAVE BEEN NONE. I THEN ASKED WHEN REPLACEMENTS WOULD BE AVAILABLE AND WAS TOLD THERE WAS NO TIME TABLE FOR SUCH. I MENTIONED THAT THIS RECALL HAS BEEN GOING ON FOR YEARS WITH NOTHING BEING DONE AT THIS TIME. SHE TOLD ME SHE KNOWS AND UNDERSTANDS, BUT IT IS OUT OF HER HANDS.

Air Bags
Filed Oct 25, 2017AL

TAKATA RECALL I HAVE CALLED TWICE NOW TO GET MY AIRBAGS REPLACED AFTER RECEIVING A RECALL NOTIFYING ME TO HAVE THEM REPLACED AND HAVE BEEN TOLD TWICE THAT "GM HAS NOT COME UP WITH A SOLUTION AT THIS TIME". THE MOST RECENT ATTEMPT WAS 10/25/2017, TWO MONTHS PRIOR TO THE 12/27/17 5PM EST DEADLINE ON THE RECALL NOTICE.

Air Bags
Filed Oct 25, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WIESNER OF HUNTSVILLE GMC BUICK CADILLAC CHEVROLET, 230 IH 45 NORTH, HUNTSVILLE, TX 77320, (936) 291-7500) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .*BF UPDATED 8/7/18*JB

Air Bags
Filed Oct 24, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREG LAIR BUICK GMC (16200 CANYON DR, AMARILLO, TX 79119; 806-553-5999) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/2/18*JB

Air Bags
Filed Oct 23, 2017FL

TAKATA RECALL, I RECEIVED A SAFETY RECALL IN JULY OF 2016 RECALL NUMBER 49151. I KEEP ASKING MY LOCAL GMC DEALER LINUS BUICK GMC 1401 US HWY 1, VERO BEACH, FL 32960, 772-562-1700, AGAIN TODAY 10/23/2017, I VISITED THEIR SERVICE CENTER IN REFERENCE TO THIS RECALL. I WAS TOLD AGAIN THERE ARE NO PARTS AVAILABLE FOR MY VEHICLE. ON 10/20/2017 I RECEIVED A POSTCARD FROM TK HOLDINGS INC. P.O.BOX3004 MONROE, WI 53566, CHAPTER 11 CASE NO. 17-11375(BLS) I WANT MY VEHICLE REPAIRED.

Air Bags
Filed Oct 21, 201735,000 milesGA

TAKATA RECALL AFTER MANY CALLS TO MY DEALER I CAN NOT GET THIS AIR BAD CHANGED. IF IT'S BAD ENOUGH FOR A RECALL IT'S BAD ENOUGH TO CHANGE IT NOW. DOES IT HAVE TO EXPLOSED BE FOR ANYTHING HAPPENS. I HAVE CALLED CRITZ GMC MORE TIMES THAN I WANT TO ,IT'S BEEN GOING ON TWO YEARS SINCE I GOT THE NOTICE.

Structure › Body
Filed Oct 19, 2017MS

CRACKED DASH ABOVE THE INSTRUMENT PANEL AND BY THE PASSENGER AIR BAG. COULD CAUSE A SAFETY HAZARD IF THE AIRBAG WAS DEPLOYED AND IS NOT AESTHETICALLY PLEASING CONSIDERING THE MONEY SPENT ON THE VEHICLE.

Engine
Filed Oct 19, 2017129,000 milesMS

AT AROUND 100,000 MILES, THE CHECK ENGINE LIGHT WOULD COME ON AND INDICATE LOW OIL PRESSURE. CHANGING THE SENSOR OUT DID NOT EFFECT THE SITUATION. CHANGING THE OIL WOULD HELP BUT USUALLY ONLY FOR AROUND 3,500 MILES. THE ENGINE WAS LOSING OIL MORE THAN IT SHOULD. THEN AT AROUND 129,000 MILES, THE TRUCK STARTING SHAKING BECAUSE OF THE ENGINE AND THE CHECK ENGINE LIGHT CAME ON. IT WAS DETERMINED TO BE A CYLINDER 7 MISFIRE. CHANGING THE COIL PACK, SPARK PLUG, AND SPARK PLUG WIRE DID NOTHING. IT WAS DETERMINED THAT THE ENGINE WAS IRREPARABLE AND NEEDED REPLACING. UPON RESEARCH, IT APPEARS THAT THIS IS A FAIRLY COMMON PROBLEM AMONG 2008-2012 GM ENGINES WITH THE AFM SYSTEM. GM SHOULD ABSOLUTELY ISSUE A RECALL AND REPAIR THESE DEFECTIVE ENGINES OR OTHERWISE REIMBURSE THE OWNERS FOR THE REPAIRS.

Vehicle Speed Control
Filed Oct 16, 201772,750 milesCA

ENTERING A HIGHWAY FROM A STOP, PROCEEDED TO ACCELERATE NORMALLY AND GRADUALLY. AFTER APPROX. SHIFT BETWEEN 1ST AND 2ND GEAR, THE GAS PEDAL WAS 'SUCKED' DOWN TO THE FLOOR AND REMAINED STUCK IN THAT POSITION. THE TRUCK LURCHED FORWARD AND BEHAVED LIKE IT WAS IN 'PASSING' GEAR. I TRIED TO TAP THE PEDAL TO RELEASE IT, BUT HAD NO EFFECT. I TURNED THE CRUISE CONTROL ON THEN OFF (DID NOT SET A SPEED) AND HAD NO EFFECT. I DEPRESSED THE BRAKES FAIRLY HARD WHICH SLOWED THE TRUCK DOWN, BUT THAT DID NOT RELEASE THE GAS PEDAL; AS SOON AS I LEFT OFF THE BRAKES, THE TRUCK AGAIN ACCELERATED AT FULL SPEED. ALTERNATING BETWEEN THE BRAKES AND TAPPING THE GAS PEDAL EVENTUALLY UNSTUCK THE GAS PEDAL.. NOTE THAT MY 'SPEED' WAS 0-50MPH WHEN I WAS ABLE TO UNSTUCK THE GAS PEDAL. I STATED THE INCIDENT OCCURRED AT (APPROX) 15MPH, THE SPEED WHEN SHIFTING BETWEEN FIRST AND SECOND.

Air Bags
Filed Oct 5, 2017NV

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (240 OLD GIBSON RD, HENDERSON, NV 89014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 3, 201766,000 milesTN

VEHICLE WILL RANDOMLY SHOW A WARNING SIGNAL FOR STABILTRACK TURNING OFF. THEN IT WILL CYCLE DOOR LOCKS UP AND DOWN, TURN ON THE AIR BAG LIGHT, ABS LIGHT, AND SOMETIMES REDUCE POWER TO 20 MPH. IT WILL ALSO KILL THE VEHICLE GAUGES. NUMEROUS TRIPS TO THE SHOP HAVE FAILED TO CORRECT THE ISSUE. A QUICK GOOGLE SEARCH OF STABILTRACK 2009 CHEVY/GMC WILL SHOW A TON OF HITS. DUE TO THE SAFETY CONCERNS OF THESE CRITICAL SYSTEMS POWERING DOWN, THIS IS CLEARLY A SAFETY ISSUE. THIS OCCURS WHILE THE VEHICLE IS IN MOTION, WHICH MAKES IT MORE CONCERNING. THIS ISSUE STARTED WITH 66K MILES AND HAS PERSISTED. VEHICLE NOW HAS 96K.

Air Bags
Filed Sep 26, 2017CA

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SEQUOIA CHEVROLET IN SANGER, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 7, 2017149,000 milesAR

DASH IS CRACKING CAUSING POSSIBLE AIR BAG INFLATION ISSUES IN CASE OF ACCIDENT..DASH IS CRACKING AROUND IN DASH AIR BAG COVER

Unknown or Other
Filed Sep 5, 2017OK

THE DASH IS CRACKED. THIS IS A KNOWN ISSUE FOR YOUR PRODUCT.

Air Bags
Filed Aug 25, 2017FL

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RIVARD BUICK GMC, LOCATED AT 9740 E ADAMO DR TAMPA, FL 33619, 813-200-8752) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 22, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAGGIO BUICK GMC, 310 NEW ROADS ST, NEW ROADS, LA 70760 (225) 240-7618) WAS CONTACTED AND CONFIRMED THAT THE PARTS AND A REMEDY WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE REMEDY AND PARTS BECSME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 13, 2017100,000 milesKY

DASHBOARD CRACKS, ON BOTH SIDES, ABOVE THE INSTRUMENT CLUSTER AND AT THE PASSENGER SIDE AIRBAG. PASSENGERS SIDE CRACK IS EFFECTING HOW THE AIRBAG ACCESS COVER SNAPS INTO THE EXCISTING DASH RECESS. IT'S VERY BAD AND SAGGING DOWN EFFECTING HOW THE AIRBAG WOULD DEPLOY.

Air Bags
Filed Aug 11, 201750,000 milesCT

TAKATA RECALL TRUCK PURCHASED FEB 2014 AIR BAG LIGHT BEGAN TO FLASH "ON" WITHIN MONTHS, CONTINUOUSLY AS OF JULY 2014 AND REMAINS ON TODAY. WRITTEN NOTICE OF RECALL ARRIVED A YEAR AGO. CAR DEALER WAS CONTACTED. I WAS TOLD THAT I WOULD BE CONTACTED WHEN REPLACEMENT AIR BAG CAME IN. TO THIS DAY, NO CONTACT. WHERE IS THE REPLACEMENT?

Air Bags
Filed Aug 10, 2017GA

TAKATA RECALL! IT HAS BEEN ALMOST A YEAR SINCE WE RECEIVED THE NOTICE OF THIS RECALL. DEALERSHIPS LOCALLY SAY PARTS NOT AVAILABLE YET TO FIX OUR AIRBAGS.. I AM EXTREMELY CONCERNED FOR OUR SAFETY WOULD LIKE A RESOLUTION IMMEDIATLY PLEASE. NO ONE SHOULD HAVE TO WORRY AND WAIT THIS LONG TO SECURE THEY ARE SAFE IN THEIR VEHICLE. PLEASE HELP ME.

Air Bags
Filed Aug 7, 2017125,000 milesNY

THE DASHBOARD CRACKED AT THE AIR BAG LOCATION. UPPER LEFT SIDE OF THE AIRBAG.

Unknown or Other
Filed Aug 4, 201765,000 milesTX

I BOUGHT THIS TRUCK BRAND NEW AND I CAN ALWAYS REMEMBER HEARING LOUD POPS COMING FROM THE DASH AREA ON A REGULAR BASIS. FOR SEVERAL THOUSAND MILES, THERE WAS NO VISUAL DAMAGE AS A RESULT OF THESE POPS. AROUND 60,000 MILES, HOWEVER, I BEGAN TO. NOTICE A CRACK IN THE DASHBOARD NEAR THE PASSENGER AIR BAG. AS I CONTINUED TO DRIVE THE TRUCK, I STILL HEARD THE OCCASIONAL POP AND ANOTHER CRACK SOON APPEARED ABOVE THE INSTRUMENT CLUSTER. MORE MIKES DRIVEN, MORE POPS, AND MORE CRACKS. AS ANYONE WOULD DO, I TOOK MY TRUCK INTO THE LOCAL GM DEALERSHIP TO LET THEM KNOW THAT SOMETHING WAS WRONG WITH THE DASHBOARD. I ALWAYS USED A SUNSHADE WHEN PARKING OUTSIDE AND I KEPT IT PARKED IN THE GARAGE AT HOME. I ALSO KEEP MY TRUCK MAINTAINED VERY WELL, AS I CAN'T STAND A DIRTY AND NEGLECTED VEHICLE. SINCE IT HAD BEEN WELL-MAINTAINED AND WAS NEVER DRIVEN HARD, I EXPECTED GM TO SEE THE DAMAGE AND REPLACE IT UNDER WARRANTY. TO MY DISMAY, HOWEVER, THEY SAID THAT DUE TO THE AGE AND MILEAGE, THAT THEY WOULD NOT BE ABLE TO OFFER ANY ASSISTANCE. GM QUOTED ME AROUND $1200 TO REPLACE THE DASHBOARD IF I WANTED TO GET RID OF THE CRACKS. ASTONISHED THAT GM WOULD NOT WARRANTY AN OBVIOUS FAULTY ITEM, I THEN SEARCHED ONLINE TO SEE IF ANYONE ELSE HAD THE SAME PROBLEM. I QUICKLY FOUND OTHERS IN FORUMS, YOUTUBE VIDEOS, AND ON FACEBOOK THAT HAD THE EXACT SAME PROBLEM AS MYSELF, WITH CRACKS IN THE EXACT SAME PLACES AND VERY SIMILAR RESPONSES FROM GM WHEN THEY TRIED TO HAVE THE ISSUE RESOLVED. I FOUND A GROUP ON FACEBO

Air Bags
Filed Jul 18, 2017124,800 milesNY

DASH CRACKING AROUND AIR BAG PASSENGER SIDE

Unknown or Other
Filed Jul 14, 201777,000 milesTX

CRACKED DASHBOARD FROM WINDSHIELD TO AIRBAG ON PASSENGER SIDE. WITH NO AFTERMARKET REPLACEMENTS AVAILABLE ONLY OVER LAYS CAPS . NOTICED MULTIPLE COMPLAINTS ON SAFETY ISSUES ONLINE FROM OTHER GM OWNERS

Electrical System
Filed Jul 3, 2017179,164 milesAR

FAULTY IGNITION SWITCH. CAN PULL IGNITION KEY OUT AFTER STARTING IGNITION AND WITH IT RUNNING.

Air Bags
Filed Jun 26, 2017112,000 milesTN

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, RICE BUICK GMC 8330 KINGSTON PIKE, KNOXVILLE, TN, 37919, WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Electrical System › Wiring › Fuses and Circuit BreakersFire
Filed Jun 22, 201772,000 milesMA

TL* THE CONTACT OWNS 2009 GMC SIERRA DENALI. THE CONTACT STATED THAT IN ATTEMPT TO START THE VEHICLE, HE SMELLED AN ABNORMAL SMOKE AND BURNING ODOR AND THE VEHICLE FAILED TO START WITH THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT OPEN THE HOOD AND OBSERVED THE FUSE BOX MELTED AND COVERED IN BLACK. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER ROBERTSON'S GMC TRUCK LOCATED AT 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE THE FAILURE HAS NOT BEEN DETERMINED. THE DEALER ALSO STATED THAT THE FUSE BOX AND CIRCUIT HARNESS NEEDED TO BE REPAIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEMS). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Power Train
Filed Jun 8, 201783,000 milesTX

TRANSMISSION FILLER TUBE IS BREAKING. THERE IS A RECALL BUT NOT ON MINE. WHY? I ORDERED A NEW ONE.

Seat Belts
Filed May 18, 201765,000 milesPA

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE SEAT BELT EXPERIENCED TROUBLE LATCHING. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE SEAT BELT LATCH NEEDED TO BE REPLACED. THE DEALER CONFIRMED THIS WAS A COMMON FAILURE WITH THIS MODEL VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Air Bags
Filed May 2, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) FOR THE FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY DID NOT HAVE A RELEASE DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 28, 2017120,000 milesTX

TAKATA RECALL SEVERE CRACKS ORIGINATING FROM THE TOP LEFT CORNER OF PASSENGER AIRBAG. AIRBAG LOOKS LIKE IT HAS A BULGE CAUSING THE DASHBOARD TO CRACK. CONCERNING THAT AIRBAG WILL DEPLOY AND PIECES OF PLASTIC WILL INJURE THE PASSENGER OR DRIVER OF PIECES ARE DEPLOYES ALL OVER THE CABIN.

Fuel/Propulsion System
Filed Apr 28, 201784,240 milesWI

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY OPEN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,240.

Air Bags
Filed Apr 15, 20172,000 milesGA

DASH IS CRACKING NEXT TO AIRBASE ON PASSENGER SIDE AND ADDITIONALLY NEXT TO INSTRUMENT CLUSTER. MULTIPLE CASES HAVE BEEN REPORTED OF THIS (DEALER SAID IT IS TYPICAL). SOME REPORTS ARE AT 80% OF THE DASHES CRACK IN THIS AREA. WE ARE AT 100%. MY WIFE'S 2009 CHEVY TAHOE IS CRACKED IN THE EXACT SAME PLACE. IN HER CASE, THE AIRBAG MECHANISM IS POPPING OUT OF THE DASH. SHOULD IT NEED TO DEPLOY, IT CANNOT AS DESIGNED. BOTH VEHICLES HAVE BEEN PROPERLY MAINTAINED AND NO CHEMICAL USED ON THE DASH. IN THE CASE OF THE GMC SIERRA, IT ONLY HAS 66K MILES ON IT AND HAS NEVER BEEN OFF ROAD. DEALER AND GM HAVE REFUSED TO ADDRESS THE ISSUE. REPAIR COST 1,200. I AM TAKING THE TAHOE IN NEXT WEEK FOR REPAIR DUE TO MY SAFETY CONCERNS FOR MY WIFE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →