Page 8 of 8 · complaints 351–367 of 367

2004 GMC Envoy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Seats › Front Assembly › ReclinerCrash3 injured
Filed Mar 11, 2005MI

I WAS A FRONT SEAT PASSENGER IN A 2004 ENVOY WHEN WE WERE REAR ENDED BY A SEMI TRUCK. THE SEAT I WAS IN TWISTED SIDEWAYS TOWARD THE DRIVER'S SEAT. I WANT TO KNOW IF THIS IS A COMMON OCCURRENCE IN ENVOY ACCIDENTS.*AK

Electrical System › Ignition › Switch
Filed Feb 7, 2005TX

THE VEHICLE WOULD NOT START, DUE TO AN OPEN IGNITION SWITCH. *BP THE VEHICLE CONTINUED TO HAVE THE SAME ISSUE OF AN OPEN IGNITION SWITCH. THE CONSUMER REQUESTED THAT THE MANUFACTURER REPLACE THE VEHICLE. *SC *TC *JB

Engine and Engine Cooling › Cooling System
Filed Jan 27, 20052,000 milesMI

1. ENGINE WILL SHUT OFF WHEN MAKING A HARD TURN: AFTER STOPPED AT A STOP SIGN, I WAS TRYING TO MAKE A HARD TURN (STEERING WHEEL REACHED THE MAXIMUM TURNING ANGLE) WHEN THE ENGINE SUDDENLY SHUT OFF ITSELF. IT HAPPENED THREE TIMES EITHER TUNING LEFT OR RIGHT (TODAY), BUT ALWAYS AFTER STOPPING AND WITH A HARD TURNING ANGLE. IT IS SUCH A HUGE SAFETY DEFECT WITH ALL THE CARS INFRONT AND BEHIND YOU. NO REPAIR ACTION HAS BEEN TAKEN. THE PROBLEM MAY BE REPRODUCED. 2. TURNING SIGNALS NOT WORKING AFTER EMERGENCY LIGHTS USED: IT HAPPENED TWO TIMES. TURNING SIGNAL LIGHTS (LEFT OR RIGHT) WILL NOT WORK CORRECTLY AFTER THE EMERGENCY LIGHTS WERE IN USE; INSTEAD BOTH LEFT AND RIGHT TURNING LIGHTS WILL FLASH AT THE SAME TIME. IT CAN BE REPRODUCED. NO REPAIR ACTION TAKEN YET. 3. DIFFICULT TURNING AT A HARD TURN WITH 4-WHEEL-DRIVE IS ON: IT IS ALMOST IMPOSSIBLE TO MAKE A HARD TURN WHEN THE 4-WHELL-DRIVE IS ON. IT HAPPENS EVERY TIME. NO REPAIR ACTION TAKEN YET.*AK

Exterior Lighting › Turn Signal › Flasher Unit
Filed Dec 22, 2004MI

WHEN RIGHT DIRECTIONAL SIGNAL WAS ACTUATED, INTERMITTENTLY WOULD ALSO ACTIVATE HAZARD (4-WAY) FLASHERS. DEALER REPLACED FLASHER MODULE (REF TSB 30842014) AND HAS BEEN OK SINCE THEN. *JB

Suspension › Front › Control Arm › Upper Ball JointCrash
Filed Dec 11, 200420,000 milesSC

MY 2004 GMC ENVOY SLID INTO A CURB AND ROLLED ON ITS SIDE. I BELIEVE THAT THE ACCIDENT WAS CAUSED BY BALL JOINT FAILURE. I COULD NOT GET ANY ASSISTANCE IN THE INVESTIGATION, BUT I KNOW THAT THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE AND HAVE PICTURES AND WITNESSES FOR THIS ACCIDENT. THE VEHICLE WAS TOTALED AS A RESULT OF THIS ACCIDENT. THIS VEHICLE WAS PURCHASED NEW AND NEVER HAD ANY REPAIRS OR WORK DONE ON THE DRIVERS SIDE FRONT WHEEL. IT WAS A 2004 MODEL WITH AROUND 20000 MILES. I WOULD ANY INFORMATION THAT YOU CAN PROVIDE AND WOULD ALSO LIKE TO GO ON THE RECORD WITH THIS COMPLAINT AGAINST GMAC. I WOULD HOPE TO KEEP SOMEONE FROM LOSING THEIR LIFE DUE TO THIS MECHANICAL PROBLEM. THE LOSS DUE TO THIS ACCIDENT WAS OVER 30,000 DOLLARS. *JB

Exterior Lighting › Fog Lights
Filed Nov 30, 2004CA

WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Nov 24, 200410,004 milesVA

TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.

Electrical System
Filed Nov 12, 20049,000 milesMI

I OWN A 2004 ENVOY. I HAD TAKEN THE VEHICLE IN FOR SERVICE PREVIOUSLY FOR ELECTRICAL ISSUES. THE HEADLIGHT AND INTERIOR LIGHTS WOULD CONSTANTLY FLICKER AS YOU DROVE. THE DRIVERS DOOR ALSO LOCKED ITSELF WHEN EXITING THE VEHICLE. THE PROBLEMS WERE INTERMITTENT, HAPPENING ABOUT 3 TO 4 TIMES A MONTH. SINCE THE PROBLEMS PERSISTED, I AGAIN TOOK THE VEHICLE FOR SERVICE. ANOTHER ELECTRICAL PROBLEM HAD ARISEN ALSO. THE HORN, AT TIMES, WOULD NOT WORK. AGAIN THIS WAS AN INTERMITTENT PROBLEM. THE DEALER SAID THEY COULD NOT LOCATE THE PROBLEM UNLESS IT WAS OCCURRING WHEN THEY HAD THEY WERE CHECKING IT. I CALLED GM CUSTOMER ASSISTANCE TO FILE A COMPLAINT. THEY THEN TALKED WITH THE DEALER. THE CAR WAS KEPT FOR SEVERAL MORE DAYS AND RETURNED WITH THE DIAGNOSIS THAT THE PROBLEM COULD NOT BE LOCATED SINCE IT WAS NOT OCCURRING WHEN THEY HAD THE VEHICLE. THEY DID NOTE THAT THE HORN HAD QUIT WORKING AND THEN STARTED WORKING AGAIN WHILE THEY HAD THE VEHICLE BUT WERE STILL UNABLE TO DIAGNOSE AND CORRECT. I CONTACTED GM CUSTOMER ASSISTANCE AND WAS INFORMED THEM I CONSIDERED THESE PROBLEMS A SAFETY ISSUE, SINCE I WAS UNSURE IF THE FLICKERING CONDITION IN THE LIGHTS MIGHT CAUSE THEM TO GO OUT WHILE DRIVING, AND THE FACT THE HORN MAY OR MAY NOT WORK WHEN NEEDED. I WAS INFORMED THERE WAS NOTHING ELSE THEY COULD DO UNLESS THE PROBLEM BECAME CONSISTENT. *JB

Electrical System
Filed Sep 2, 2004GA

WHILE DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINEDED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

Visibility › Windshield
Filed Aug 12, 2004NJ

WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB

Seat Belts › Front › Retractor
Filed Aug 5, 20045,300 milesCA

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE SEAT BELT WAS REPLACED. HOWEVER, THE PART CONTINUED TO FAIL. *AK

Vehicle Speed Control › Cruise Control
Filed Jul 27, 20046,000 milesIL

I PURCHASED A 20054 GMC ENVOY IN FEBRUARY AND WE TOOK OUR FIRST LONG DISTANCE TRIP THIS SUMMER. AT INTERSTATE SPEEDS ON DOWNHILL SLOPES THE CRUISE CONTROL BUCKS CONTINUOUSLY, WHICH I CONSIDER POTENTIALLY DANGEROUS. THE LOCAL DEALER TOLD ME THAT THIS WAS INHERENT IN THE DESIGN OF THE VEHICLE, AND THAT MANY OTHERS DID THIS ALSO. I HAVE NEVER ENCOUNTERED THIS WITH OTHER VEHICLES THAT I HAVE OWNED.*AK

Visibility › Rear Window Wiper/Washer
Filed Jul 26, 200412,000 milesNJ

I EXPERIENCE EAR PAIN IF I DRIVE WHILE ALL WINDOWS ARE DOWN. (PARTICULARLY THE BACK WINDOWS). Y REAR WINDSHIELD WIPER FAILED TO WORK FOR NO REASON. THE NEXT TIME I GOT INTO THE CAR, IT WORKED. *AK

Exterior Lighting › Turn Signal
Filed Apr 8, 2004MA

AT RANDOM TIMES WHEN USING THE LEFT TURN SIGNAL THE HAZARD LIGHTS WILL COME ON INSTEAD OF THE TURN SIGNAL OR THEY JUST WON'T BLINK AT ALL. THE REST OF THE TIME IT WORKS FINE BUT COULD BE A DANGEROUS SITUATION AT THE TIMES THE TURN SIGNAL DOES NOT WORK.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 4, 2004NM

CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE HE WAS TRAVELING TOO SLOW. CONSUMER CLAIMED THAT HE HAD TO TRAVEL SLOWLY BECAUSE OF THE AIR RUSHING INSIDE, AFTER VEHICLE WAS CLOSED TIGHTLY, IT WAS CAUSING HIS WIFE EAR PAIN. CONSUMER TOOK VEHICLE TO THE DEALER AT LEAST 3 TIMES, BUT WAS TOLD THAT THIS WAS A MANUFACTURING DEFECT. CONSUMER WAS GIVEN A COURTESY RIDE IN ANOTHER GMC, ENVOY, AND IT DID THE SAME THING. *AK

Tires
Filed Feb 24, 2004OH

WHILE DRIVING AT 65 MPH RIGHT REAR TIRE BLEW OUT. THE DRIVER WAS ABLE TO PULL OVER AND CHANGE THE FLAT TIRE. THERE WERE NO OBJECTS IN THE ROAD. MICHELIN, TIRE SIZE 265/45R15

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 19, 20041,700 milesVA

SERVICE 4WD LIGHT CAME ONE WITH 2500 MILES ON NEW 2004 GMC ENVOY. REPLACED ACTUATOR, THEN A CONTROL MODULE ON TRANSFER CASE. WAS TOLD NEITHER FIXED THE PROBLEM. NOW TOLD THE TRANSFER CASE MUST BE REPLACED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 GMC Envoy → · Every Envoy year → · How the figures are calculated →