Page 5 of 8 · complaints 201–250 of 367

2004 GMC Envoy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Mar 24, 201024,000 milesLA

SPEEDOMETER WAS ON 80MPS EVERYTIME I STARTED THE CAR, I WOULD TURN THE MOTOR OFF SEVER TIMES TO BRING IT DOWN ABOUT 5MPS, UNTIL THAT QUITE WORKING COMPLETELY. MY SISTER-IN-LAW HAD THE SAME PROBLEM WITH HERS AT THE SAME TIME I DID. WELL, I WENT TO GET MY FIXED THEY SAID IT WASN'T COVERED UNDER A WARRENTY AND THE COST WAS HIGH AT THE TIME SO I HAD TO BARROW A GPS SYSTEM TO USE TO CLOCK MY SPEED. THEN THE GAS GAUGE WENT OUT. WOULD HAVE TO WAIT UNTIL MY GAS LIGHT CAME ON TO LET ME KNOW WHEN I WAS RUNNING LOWAND WHEN I WOULD PUT GAS IN MY CAR, I WOULD HAVE TO TRY AND START IT 3-4 TIMES BEFORE IT WOULD START. MY CAR IS IN THE SHOP TODAY, AND AFTER ALOT OF RESEARCH I NOTICE ALOT OF PEOPLE HAVE THE SAME PROBLEM, AND GMC DOES NOT WANT TO TAKE NO CREDIT FOR THEIR ERROR.

Electrical System1 injured
Filed Mar 13, 201078,000 milesFL

MY WIFE HAS A 2004 GMC ENVOY,ABOUT 6:00 MAR 03 2010 SHE CALLED ME FROM HER TRUCK, SAYING THE ODOMETER SAID SHE WAS DOING 95 MPH WHEN SHE WAS ONLY DOING ABOUT 55MPH AFTER I GOT HER TO CALM DOWN AND PULL OVER. SHE STOP THE TRUCK AND WAITED ON ME TO GET THERE. I NOTICE THE RPM'S WAS STUCK ON 6000 THE GAS WAS ON A 1/4 TANK AFTER SHE SAID SHE HAD PUT 40$ IN THE TANK 30MIN AGO PLUS THE CLOCK SAID 12:49 AND IT WAS LIKE 7:00 AFTER TALKING TO A FEW PEOPLE FOUND OUT THERE WAS WITH THE CLUSTER. WAS TALKING TO MY FATHER WHO HAS A 05 GMC TRUCK SAID THERE WAS A RECALL ON THE CLUSTERS. *TR

Fuel System, Gasoline
Filed Mar 12, 201067,800 milesAZ

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT WAS HAVING ROUTINE REPAIRS MADE TO THE VEHICLE WHEN THE DEALER STATED THAT THERE WAS A SMALL LEAK IN THE FUEL TANK. ALTHOUGH THERE WAS A SAFETY IMPROVEMENT CAMPAIGN FOR THE FAILURE ON HIS YEAR, MAKE AND MODEL, HIS VIN WAS NOT INCLUDED IN THE CAMPAIGN. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,800 AND THE CURRENT MILEAGE WAS 67,800.

Seat Belts
Filed Feb 28, 201046,000 milesGA

RIGHT AFTER PURCHASING. ENGINE LIGHT HAS BEEN ON. PURCHASED IN JUNE/2006, WITH 40,000MILES. 1YR AFTER THE RPM GAUGE QUIT WORKING, RIGHT AFTERWARDS,THE FUEL GAUGE STARTED MESSING UP, GOING BACK & FORTH,THEN WENT OUT COMPLETELY, BATTERY/OIL GAUGES ARE OUT NOW. THE SEAT BELT LIGHTS/AIRBAG LIGHTS BING CONSTANTLY & DOES NOT TIGHTEN UP WHEN PUT ON BRAKES. WHEN THIS HAPPENS THE CHECK GAUGES LIGHT COMES ON, AND AT THE SAME TIME I HAVE DIFFICULTY GETTING IT IN GEAR. I AM ALSO HAVING TROUBLE SETTING MY CRUISE CONTROL. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 26, 201031,894 milesMD

TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE SPEED GAUGE INTERMITTENTLY FAILED TO WORK PROPERLY. THE TEMPERATURE AND GAS GAUGE ALSO MALFUNCTIONED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS NOT OFFERED ANY ASSISTANCE. THE MANUFACTURER DOES NOT SELL THE PARTS FOR THE VEHICLE AND HAS PURCHASE THE PARTS FROM ANOTHER DISTRIBUTOR. THE DEALER INFORMED HIM THAT HE WOULD HAVE TO GO TO ANOTHER CITY TO HAVE HIS VEHICLE REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 31894. THE CURRENT MILEAGE WAS 32,000.

Electrical System
Filed Feb 17, 201068,700 milesWI

DURING NORMAL HIGHWAY DRIVING, THE INSTRUMENTATION PANEL NEEDLE GAUGES BEGAN TO MALFUNCTION. THE SPEEDOMETER INITIALLY REGISTERED SIGNIFICANTLY HIGHER THAN ACTUAL SPEEDS (REGISTERED 110+ MPH WHEN TRAVELING AT ~65 MPH) AND THEN STUCK AT 15 MPH REGARDLESS OF ACTUAL SPEED OR WHEN AT A COMPLETE STOP. THE TACHOMETER ALSO BEGAN TO REGISTER HIGHER THAN ACTUAL RPM, SHOWING 6,000+ RPM EVEN WHEN THE VEHICLES ENGINE WAS RETURNED TO IDLE OR TURNED OFF. OTHER GAUGE MALFUNCTIONS INCLUDE THE OIL PRESSURE GAUGE WHICH WOULD ALSO INTERMITTENTLY REGISTER HIGHER THAN ACTUAL PRESSURE. WITHOUT EITHER A FUNCTIONING SPEEDOMETER OR TACHOMETER, IT IS VERY DIFFICULT TO ESTIMATE ACTUAL VEHICLE SPEEDS AND MAINTAIN A SAFE DRIVING SPEEDS. HAVE CONTACTED A LOCAL GMC DEALER REGARDING THIS ISSUE AND HAVE NOT YET IDENTIFIED A REMEDY. *TR

Electrical System
Filed Feb 3, 201053,000 milesMD

I PURCHASED A 2004 ENVOY OFF THE SHOWROOM FLOOR. FIRST ISSUE WAS AN ERRATIC SPEEDOMETER, THEN NON-WORKING GAS GAUGE, NOW IT IS ALL GAUGES. I HAVE A PICTURE WITH THE CAR IN PARK SHOWING 15 MPH, THE DIGITAL READING SHOWS A FULL TANK OF GAS BUT THE GAUGE NEEDLE IS BELOW EMPTY AND ALSO NO OIL PRESSURE OR TEMPERATURE. THE ENTIRE CLUSTER IS FAULTY, NOT JUST ONE GAUGE. *TR

Electrical System
Filed Jan 29, 2010PR

ENVOY XUV 2004 OIL PRESSURE STALLED 80 OR HIGHER. GM HAS A TSB REGARDING ISSUES WITH THE CLUSTERS #07187, BUT THEY ARE NOT ACCEPTING THAT THE ENVOY ALSO HAS THE SAME PROBLEMS. DEALERS WANT TO CHARGE AROUND $500 TO $1000 TO FIX THIS PROBLEM WHICH THEY KNOW IS HAPPENING ON MANY MODELS. *TR

Air Bags › FrontalCrash
Filed Jan 26, 201097,000 milesWA

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 65 MPH IN SNOWY CONDITIONS, HE ATTEMPTED TO PASS A VEHICLE AND WHILE RETURNING BACK INTO THE LANE THE VEHICLE SLID AND HE CRASHED INTO A CONCRETE BARRIER FRONT-END FIRST. THE FRONTAL AIR BAGS DID NOT DEPLOY AT THE TIME OF THE CRASH. THE CONTACT DID NOT SUFFER ANY INJURIES. THE POLICE ARRIVED SHORTLY AFTER AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 97,000.

Engine and Engine Cooling › Exhaust System
Filed Jan 21, 2010120,000 milesGA

SPEEDOMETER DOES NOT WORK ACCURATELY. CHECK ENGINE LIGHT CAME ON RANDOMLY. IS CURRENTLY OUT AND I WAS ABLE TO PASS EMISSIONS, HOPEFULLY IT WILL REMAIN OUT. HAD TO REPLACE MANY PARTS INCLUDING THE HEATER CORE, THERMOSTAT AND COOLANT. NOW I AM EXPERIENCING A PROBLEM WITH THE FAN OF THE CAR. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 12, 201040,000 milesMA

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. IN ADDITION, THE FUEL GAUGE INDICATOR DISPLAYED " EMPTY FUEL" REGARDLESS OF HOW MUCH FUEL WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

Electrical System › Instrument Cluster/Panel
Filed Jan 11, 201070,000 milesIN

THE CLUSTER GAUGE ON MY 2004 GMC ENVOY HAS GONE COMPLETELY OUT. I DID SOME RESEARCH ONLINE AND HAVE FOUND THIS IS A MAJOR ISSUE WITH ALL ENVOYS MADE DURING 2004/2005 YET TO RECALL HAS BEEN ISSUED. AT FIRST IT WAS SPORADIC BUT EVENTUALLY, ALL OF THE GAUGES WENT COMPLETELY OUT. *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 7, 201050,000 milesVA

TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT OBSERVED WHILE DRIVING THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. IN ADDITION, THERE WAS A MALFUNCTION WITH THE HEADLIGHTS REMAINING "ON" WHEN DEACTIVATED. THE FAILURE OCCURRED INTERMITTENT. THE FAN CLUTCH FAILED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAN CLUTCH WAS REPLACED. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 57,000.

Electrical System › Instrument Cluster/Panel
Filed Jan 6, 201072,300 milesNC

SPEEDOMETER STARTED ACTING INCONSISTENT AND THEN "FIXED" ITSELF THE LAST WEEK OF DECEMBER 2009. AT THAT TIME IT WOULD NOT DROP BELOW 20MPH. AFTER SEEMINGLY BEING OK, THE FIRST WEEK OF JAN. 2010, THE SPEEDOMETER JUMPED TO 80MPH AND HUNG THERE AND PEGGED OUT AT 120MPH WHEN DRIVEN. I MADE APPT. WITH GMAC IN WINSTON SALEM, NC AND WAS TOLD THE ENTIRE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED @ $600+. PANEL HAS BEEN ORDERED AND TO BE INSTALLED END OF WEEK. NOW I SEE THAT THERE HAS BEEN A LETTER SENT OUT BY GMAC THAT I NEVER RECEIVED, TO REPLACE THIS CLUSTER IF LESS THAN 70,000 MILES. I NOW HAVE A LITTLE LESS THAN 73,000 MILES. APPARENTLY THIS HAS BEEN A MAJOR PROBLEM??? *TR

Electrical System › Instrument Cluster/Panel
Filed Jan 4, 201053,134 milesNJ

THE INSTRUMENT PANEL CLUSTER ON MY GMC ENVOY 2004 IS DEFECTIVE AS IT IS ON A MULTITUDE OF OTHER GM MODELS BETWEEN 2003 AND 2005. ONE OF THE CONSEQUENCES IS THAT THE SPEEDOMETER WILL NOT WORK OR WILL REPORT A FAULTY READING WHILE OPERATING THE VEHICLE. THIS IS AN UNSAFE DRIVING CONDITION AND FOR SOME REASON GM HAS NOT YET ISSUED A RECALL ON THIS IPC PROBLEM FOR GMC ENVOYS OF THE YEAR 2004 EVEN THOUGH OTHER YEARS OF THIS MODEL AND OTHER MODELS OF GM VEHICLES HAVE BEEN RECALLED FOR THIS EXACT ISSUE. PLEASE HELP GM DO THE RIGHT THING BY IT'S ENVOY OWNERS. WE HAVE CERTAINLY BAILED THEM OUT ENOUGH. THERE IS ANOTHER POTENTIALLY DEADLY CONSEQUENCE OF THIS ISSUE. IF ONE WERE TO BE DRIVING THE VEHICLE AT 60MPH USING CRUISE CONTROL AND THE SPEEDOMETER WERE TO ALL OF A SUDDEN PEG ITSELF TO 20MPH, THERE WOULD BE A SUDDEN AND ABRUPT ACCELERATION AS THE COMPUTER IN THE CAR ATTEMPTED TO REGAIN 60MPH EVEN THOUGH THE VEHICLE WAS ALREADY AT THAT SPEED. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS DANGEROUS SPEED CONTROL ISSUE. MATT DYE *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 20, 200945,000 milesIL

MY VEHICLE'S INSTRUMENT CLUSTER FAILS ON A REGULAR BASIS AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. THE ISSUE OCCURS ON A REGULAR BASIS NORMALLY SEVERAL TIMES PER MONTH, AFTER A FEW DAYS THE CLUSTER WILL RESET AND WORK AS NORMAL BUT HAS BEEN VERY FRUSTRATING TO DEAL WITH. WHEN PROBLEM OCCURS I HAVE TO USE MY GPS NAVIGATOR TO TELL WHAT SPEED I AM TRAVELING. THE COST OF THE REPLACEMENT IS APPROX. $650.00. *TR

Electrical System
Filed Nov 29, 200973,000 milesVA

SPEEDOMETER ON 2004 GMC ENVOY SLT QUIT WORKING. I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH GM VEHICLES, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR IT. I FEEL THAT THIS COULD BE A HUGE SAFETY ISSUE AND THAT THEY ARE AWARE OF IT BUT CONTINUE TO IGNORE COMPLAINTS. KNOWING YOUR SPEED IS EXTREMELY IMPORTANT WHEN DRIVING. *TR

Exterior Lighting
Filed Nov 29, 200979,000 milesTX

2004 GMC ENVOY SLE - FREQUENT RECURRING PROBLEM WITH HEADLIGHT FAILURE. HEADLIGHTS WILL TURN OFF WITHOUT NOTICE. CHECKED FUSES, CONNECTIONS AND WIRES. HAVE TAKEN TO LOCAL GMC DEALERSHIP (BECKON MASTON) FOR REPAIR HOWEVER DEALERSHIP UNABLE TO DIAGNOSE. VEHICLE IS COMPLETELY OEM, PLEASE ADVISE. *TR

Electrical System
Filed Oct 26, 200960,000 milesWI

INSTRUMENT PANEL CLUSTER ISSUES. DRIVER 1 RESETS TO UNKNOWN DRIVER, ABS LIGHT, SEATBELT LIGHT, 4-WHEEL DRIVE, ETC. LIGHTS FLASH ON AND OFF, BATTERY GAGE FLUCTUATES, HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER DIM TO BRIGHT. OCCURS WHILE DRIVING DOWN THE ROAD VERY SPORADIC. DIAGNOSTIC STATED FAULTY INSTRUMENT PANEL CLUSTER. ISSUE IF NOT FIXED, THE VEHICLE COULD STALL WHEN DRIVING AND LOSE POWER. *TR

Engine and Engine Cooling
Filed Oct 22, 200943,000 milesNY

I PURCHASED A USED 2004 GMC ENVOY SLT, WITH AN EXTENDED WARRANTY FROM GRAND PRIX AUTO GROUP, HICKSVILLE, NY IN AUGUST 2008. SOON AFTER PURCHASING THE CAR IT STALLED WHILE WE WERE AT A RED LIGHT. IMMEDIATELY BROUGHT THE TRUCK BACK TO THE DEALER AND THEY SAID THEY FIXED IT, MAY I MENTION IT NEVER STOPPED STALLING. THEN THE SPEEDOMETER BROKE AGAIN. IT CONSTANTLY SAYS I'M TRAVELING 120 MILES AN HOUR. ONCE AGAIN, BROUGHT IT BACK TO THE DEALER, THEY TELL ME I NEED TO GO TO A GMC DEALER, I DO, THEY REPLACE THE INFORMATION CLUSTER AND SPEEDOMETER, HAD TO PAY A $ 300.00 DEDUCTIBLE. THIS WAS IN MARCH 2009. DRIVING THE OTHER DAY OCTOBER 2009 AND THE SPEEDOMETER ONCE AGAIN SAYS 120. GET PULLED OVER, GET A TICKET FOR A BROKEN SPEEDOMETER. THE OFFICER WAS AWARE I WAS NOT TRAVELING AT THAT SPEED, AND EVEN WHEN I TRIED TO EXPLAIN, WANTED TO HEAR NONE OF IT. SO NOW HERE I AM AGAIN, BROKEN SPEEDOMETER, ENGINE THAT STALLS OFTEN AND A SUMMONS TO BOOT. I NEED HELP AND I DON'T KNOW WHERE ELSE TO TURN THE DEALERSHIPS ARE OF NO HELP. JACQUELINE KING *TR

Exterior Lighting
Filed Oct 21, 200972,000 milesMI

WINDSHIELD WIPERS WHEN TURNED, EVEN IF THE MIST OR WASH IS SELECTED WILL NOT TURN OFF WITHOUT SHUTTING THE VEHICLE OFF FOR APPROX. 15 MINUTES ALSO BOTH HEAD LOW BEAM HEAD LIGHTS WILL NOT TURN ON WITH OR WITHOUT THE SWITCH. *TR

Air BagsCrash1 injured
Filed Oct 8, 2009101,854 milesVA

WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 6, 200956,000 milesNJ

FAULTY SPEEDOMETER IN 2004 GMC ENVOY, BAD STEEPER MOTORS IN ALL 6 GAUGES. SPEEDOMETER INACCURATE, WILL GO PAST 120MPH, WILL AFFECT TACH EVENTUALLY, ALL GAUGES WILL GO BAD. THE PROBLEM IS FAULTY STEEPER MOTORS GM WAS SUPPLIED THESE BY DELPHI ELECTRONICS. GM WON A CLASS ACTION SUIT, WHY NO RELIEF TO ENVOY OWNERS? THIS AFFECTS ALL 2003-2004 ENVOYS, THEY WERE INCLUDED IN THE ORIGINAL SERVICE BULLETIN THEN REMOVED? WHY NO RECALL ON THESE ITEMS GM IS AWARE OF THIS BUT AS OF TODAY NO ACTION HAS BEEN TAKEN. *TR

Electrical System
Filed Aug 4, 200959,000 milesLA

ON A 2004 GMC ENVOY, THE WHOLE ODOMETER/SPEEDOMETER WENT OUT. NOTHING WORKED AND I HAD TO GET MY WHOLE INSTRUMENT CLUSTER REPLACED. *TR

Exterior Lighting › Headlights
Filed Jul 31, 200989,673 milesSC

MY HEADLIGHTS GOES OUT WHILE IM DRIVING AND I WAS JUST TRYING TO FIND OUT ABOUT GMC RECALLS THEY HAD A RECALL ON THE HEAD LIGHTS SHINING IN THE WRONG DIRECTIONS BUT MINE CUTS OFF SEVERAL TIMES I HAVE TO PULL TO THE SIDE OF THE ROAD/HIGHWAY TO WAIT FOR THEM TO COME ON AGAIN I HAVE RUN OFF THE ROAD ONCE. *TR

Power Train › Automatic Transmission
Filed Jul 8, 200944,386 milesCA

TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER AND FUEL GAUGE BECAME INOPERABLE. THE DEALER ESTIMATED THAT THE REPAIR WOULD COST $500 AT THE CONTACT'S EXPENSE. ON A SEPARATE OCCASION, THE VEHICLE WOULD ONLY SHIFT INTO FIRST AND SECOND GEAR AND WOULD NOT ACCELERATE OVER 35 MPH. IN ADDITION, THE RPMS WOULD REV HIGHER THAN NORMAL AND THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO PICK UP SPEED. THE CONTACT HEARD A LOUD HUMMING NOISE UNDER THE HOOD WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THE REPAIR WOULD COST OVER $2,000. AN INDEPENDENT MECHANIC STATED THAT HE COULD REBUILD THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,386 UPDATED 07/28/09 *BF THE TRANSMISSION FAILED AT 58,000 MILES. UPDATED 07/31/09.*JB

Air BagsCrash3 injured
Filed Jul 1, 200960,000 milesWV

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.

Electrical System › Instrument Cluster/Panel
Filed Jun 26, 200975,000 milesIL

TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER SUDDENLY STOPPED WORKING. SHE CALLED THE DEALER AND WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS PEOPLE WERE EXPERIENCING THE SAME FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. SHE IS UNABLE TO DETERMINE HOW FAST SHE IS DRIVING. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 84,000.

Electrical System › Instrument Cluster/Panel
Filed Jun 22, 200949,000 milesMA

MY 2004 GMC ENVOY SPEEDOMETER STOPPED WORKING PROPERLY. THERE WAS NO FORE-WARNING. IF I'M ON THE HIGHWAY GOING 60 MPH, IT READS I'M GOIN 25 MPH. THE NEEDLE FALLS BELOW "0" WHEN IDLING. I'VE CALLED A GMC DEALER AND THEY SAID THERE IS NO RECALL FOR THIS ALTHOUGH I'VE READ MANY EXACT COMPLAINTS ONLINE. *TR

Electrical System › Instrument Cluster/Panel
Filed Jun 8, 2009NH

I OWN A 2004 GMC ENVOY AND THE SPEEDOMETER HAS STOPPED WORKING CORRECTLY. IT IS VERY ERRATIC AND GOES ANYWHERE BETWEEN 10-100 MILES OVER THE SPEED I AM TRAVELING. I'VE BEEN STOPPED TWICE FOR SPEEDING AND RECEIVED A FINE FOR $170.00. GMS STATES IT IS NOT A SAFETY ISSUE, I DISAGREE! WHEN I WAS STOPPED I TRIED EXPLAINING TO THE POLICE OFFICER WHAT WAS WRONG, HOWEVER HE DIDN'T WANT TO HER IT. *TR

Electrical System
Filed Jun 2, 200942,000 milesTN

2004 GMC ENVOY INSTRUMENT PANEL CLUSTER SUDDENLY STARTED NOT WORKING. IT HASN'T WORKED PROPERLY SINCE IT HAPPENED AND READS INCORRECT SPEED, OIL PRESSURE, AND FUEL LEVELS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE BY THE DEALER. *TR

Air Bags › FrontalCrash2 injured
Filed May 29, 200942,600 milesTX

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT PASSED OUT DUE TO A SEVERE MEDICAL ISSUE . HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER WERE SEVERELY INJURED. THE DRIVER SUSTAINED A BROKEN CLAVICLE AND HIS TEETH WERE KNOCKED OUT OF HIS MOUTH. THE PASSENGER SUSTAINED A LACERATION TO THE HEAD AND ABDOMINAL INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT AN INVESTIGATION WAS IMPLEMENTED AND A REPRESENTATIVE WILL CALL HIM BACK IN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 42,600. UPDATED 6/5/09 *CN UPDATED 06/09/09.*JB

Exterior Lighting
Filed May 17, 200910,000 milesCA

2004 GMC ENVOY 4X4. *TR

Electrical System
Filed May 17, 2009CO

THE SPEEDOMETER ON MY 2004 ENVOY HAS BEEN INACCURATE AT LEAST 5 TIMES IN THE LAST 9 MONTHS. I NOTICED THAT THIS PROBLEM ARISES WHEN THERE IS A SPIKE OR DIP IN TEMPERATURE OUTDOORS. FOR OVER 24 HOURS THE SPEEDOMETER WAS STUCK AT 120 MPH. THE SPEEDOMETER CORRECTS ITSELF OVER THE COURSE OF 4 OR 5 DAYS DEPENDING ON HOW MANY STARTS AND STOPS I MAKE AROUND TOWN. I SEE THAT GM ISN'T GOING TO CLAIM ANY RESPONSIBILITY ON THIS MATTER SO I JUST PAY VERY CLOSE ATTENTION TO MY SPEEDOMETER WHEN DRIVING AND STAY IN THE SLOW LANE. CAN'T AFFORD TO PAY THE BIG BUCKS FOR THEIR MISTAKE. *TR

Vehicle Speed Control
Filed May 15, 200975,000 milesVA

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATES ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 06/03/09 *BF UPDATED 06/04/09.*JB

Electrical System › Instrument Cluster/Panel
Filed May 8, 200947,000 milesTX

MY RPM GAUGE IS NOT WORKING. MY SPEEDOMETER WORKS WHEN USING IN STOP AND GO MODE OR CITY DRIVING. BUT WHEN I AM ON A TRIP MY SPEEDOMETER WILL QUIT WORKING ACCURATELY. IT WILL REFLECT A MUCH LOWER SPEED THAN I AM GOING. MY CRUISE CONTROL IS OFTEN ENGAGED WHEN THE SPEEDOMETER STOPS WORKING. BUT THE RPM GAUGE NO LONGER WORKS AT ANY TIME. I TALKED TO SOMEONE AT THE CHEVROLET DEALERSHIP AND THEY SAID THAT THE SYMPTOMS THAT I DESCRIBE ARE VERY SIMILAR TO THE 2003/04 CHEVYS THAT DO HAVE A RECALL. I HAVE NOT TAKEN ANY STEPS YET TO FIX. I WAS TOLD THAT IT WOULD BE $95 FOR A DIAGNOSTIC SERVICE AND THAT MOST LIKELY IT WOULD COST $550 TO FIX (BASED ON WHAT THEY KNOW ABOUT THE CHEVYS THAT ARE ON RECALL). *TR

Electrical System
Filed Apr 29, 200928,000 milesOK

I HAVE 2004 ENVOY HAVE HAD PROBLEMS WITH ALTERNATOR. STARTED ABOUT 6 MONTHS AFTER I BOUGHT THE ENVOY HAD I REPLACED 3 TIMES THEN STARTED HAVING PROBLEMS WITH BACK SEAT WINDOW ON PASSENGER SIDE NOT ROLLING UP. THEN MY GIRLFRIEND HAD A FLAT ON SIDE OF ROAD AND COULD NOT GET SPARE DOWN I HAD TO GO OUT AND CUT THE CABLE THAT HOLDS IT UP. THAT IS A UNSAFE THING TO DO ON SIDE OF HWY SHOULD NOT TAKE 45 MIN TO GET SPARE DOWN. HEADLIGHTS DIM AND BRIGHTEN GETS DIM ENOUGH THAT MAKES HARD TO SEE. *TR

Air Bags › FrontalCrash1 injured
Filed Apr 21, 200960,500 milesIL

I WAS TRAVELING NORTHBOUND ON RT 251 FROM PERU TO MENDOTA IL WHEN IT BEGAN RAINING AND HAILING VERY HARD. 251 IS FULL OF POT HOLES. I WAS TRAVELING ABOUT 40 M.P.H. I HIT A POT HOLE AND MY CAR STARTED TO HYDROPLAN. I WENT INTO THE SOUTHBOUND LANE AND THEN INTO DITCH HEAD ON....I HIT THE DITCHES WALL ALMOST HEAD ON AND MY AIRBAGS DID NOT COME OUT. *TR

Electrical System › Instrument Cluster/Panel
Filed Apr 14, 200945,000 milesMI

SPEEDOMETER DOES NOT WORK AT TIMES. SOMETIMES IT WILL JUST STAY AT "0", OTHERS IT WILL BE AT VARIOUS SPEEDS EVEN WHILE IN PARK. *TR

Electrical System
Filed Apr 5, 2009MI

WHEN TRAVELING DOWN THE ROAD AND PUTTING ON THE BRAKES THE HEADLIGHTS AND DASH LIGHTS FLICKER. THE FLICKERING IS SO MUCH THAT IS LOOKS LIKE WE ARE FLASHING OTHER CARS. *TR

Engine and Engine CoolingCrashFire
Filed Apr 2, 200975,000 milesNC

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. THERE WERE NO DAMAGES TO THE VEHICLES OR THE OCCUPANTS. HE PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE SUDDENLY APPEARING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY, THE PASSENGER COMPARTMENT BECAME ENGULFED IN FLAMES. THE CONTACT SAFELY EXITED THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE INSURANCE COMPANY WAS NOTIFIED; HOWEVER, THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

Electrical System
Filed Mar 16, 200967,093 milesOH

MY 2004 GMC ENVOY HAS DEVELOPED AN ERRATIC SPEEDOMETER. THE SPEEDOMETER REFLECTS INACCURATE SPEEDS CAUSING AN UNSAFE DRIVING CONDITION. I CONTACTED MY LOCAL GMC DEALER WHO RESEARCHED TO FIND NO RECALL CONCERNING THIS PROBLEM I THEN SUBMITTED MY COMPLAINT TO THE BBB HOTLINE AND WAS REBUFFED THEIR ALSO. I HAVE CONSEQUENTLY DONE ADDITIONAL RESEARCH AND HAVE FOUND THAT GM HAS ISSUED A SPECIAL COVERAGE ADJUSTMENT BULLETIN FOR 2003-2004 CADILLAC ESCALADE, CHEVROLET AVALANCHE, SILVERADO, SUBURBAN AND TAHOE, GMC SIERRA AND YUKONS. THE SPEEDOMETER UNIT IN THESE MODELS ARE VERY SIMILAR IN BOTH APPEARANCE AND ARE MANUFACTURED BY THE SAME SUPPLIER GM USES. THE ADJUST BULLETIN IS #07187 DATED SEPTEMBER 28,2007 AND COVERS THE CONDITION FOR A PERIOD OF 7 YEARS OR 70,000 MILES REGARDLESS OF OWNERSHIP. AFTER VISITING MANY GMC AND CHEVROLET CHAT ROOMS IT IS READILY APPARENT THAT THIS PROBLEM IS VERY COMMON AND WILL EVENTUALLY RESULT IN A FATAL ACCIDENT. I AM REQUESTING THAT THE NHTSA FORMALLY INVESTIGATE THIS PROBLEM BEFORE THIS HAPPENS. *TR

Electrical System › Instrument Cluster/Panel
Filed Mar 9, 200961,000 milesWY

SPEEDOMETER QUIT WORKING ON MY 2006 GMC ENVOY. *TR

Engine and Engine Cooling › Exhaust System
Filed Mar 2, 200976,000 milesAL

INVESTIGATED CHECK ENGINE LIGHT. SECONDARY AIR INJECTION PUMP FAILURE FOR EMISSIONS. *TR

Electrical System
Filed Feb 28, 200960,724 milesWI

PROBLEM STARTED OUT AS ERRATIC READING WITH SPEEDOMETER. AFTER APPROX. 5 DAYS SPEEDO FINALLY WOULDN'T REGISTER AT ALL TOOK VEHICLE TO AUTHORIZED DEALER TO BE REPAIRED - $555.00 CHARGE TO REPLACE INSTRUMENT PANEL AND REPROGRAM. CALLED GM FOR FINANCIAL HELP AS I NOTICED THERE WERE ALOT OF FAILURES WITH GMC SUV'S AND PICK-UP TRUCKS. GM WOULD NOT ACKNOWLEDGE THERE WAS A PROBLEM WHICH I FEEL IS TOTALLY DISINGENUOUS. SPEEDOMETER IS NECESSARY TO BE WORKING AS A SAFETY ISSUE. BECAUSE I WAS OUT OF STATE AT THE TIME OF PART BREAKDOWN I FELT I HAD NO CHOICE BUT TO HAVE PROBLEM FIXED BEFORE MY RETURN TRIP HOME (1250 MILES). JUDGING HOW MANY OTHER ENVOYS HAVE HAD SAME PROBLEM, I FEEL GM IS DODGING THEIR RESPONSIBILITY I NOTICED THAT THERE HAS BEEN CLASS-ACTIONS AGAINST THEM FOR THE SAME PROBLEM. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 25, 200987,000 milesOH

THE TACHOMETER WOULD QUIT WORKING BUT IT HAPPENED ONLY A COUPLE OF TIMES IN JAN 2008 & AGAIN IN JUNE 2008 AND WHEN WE TURNED THE CAR OFF AND STARTED IT THE NEXT TIME IT SEEMED TO BE FINE AS IF IT NEEDED RESET. IN JAN OF 2009 THE SPEEDOMETER BEGAN TO FAIL AT FIRST OCCASIONALLY THEN ALL THE TIME AT THE SAME TIME THE TACHOMETER SPORADICALLY FAILED. SO WE TOOK IT TO THE DEALERSHIP AND HAD THEM REPLACE THE INSTRUMENT CLUSTER IN THE DASH (THEY KEPT THE OLD PART) AND GM REFUSED TO HELP WITH THE PROBLEM SITTING THE MILEAGE ON THE VEHICLE AT THE TIME OF THE REPAIR. *TR

Electrical System
Filed Feb 20, 200988,000 milesMS

THE SPEEDOMETER GRADUALLY DECREASED FROM INTERSTATE SPEED (70MPH) TO 0 MPH WHILE DRIVING. SPEEDOMETER FAILS TO OPERATE. I PERSONALLY KNOW 2 PEOPLE WHO HAVE HAD THIS HAPPEN ON A 2004 ENVOY. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 17, 200948,000 milesOH

THE SPEEDOMETER HAS A MALFUNCTION THAT WILL MAKE THE SPEEDOMETER READ VERY ERRATIC, AT A STEADY SPEED THE SPEEDOMETER HAS BEEN ALL THE WAY OVER TO THE 120 MPH AND ON OTHER DAYS IT WILL STAY A ZERO. THIS PROBLEM OCCURS FREQUENTLY, NOT EVERYDAY BUT I WOULD SAY ATLEAST ONCE EVERY 2 WEEKS. I BELIEVE THERE COULD BE GRAVE CONSEQUENCES., YOU HAVE ABSOLUTELY NO IDEA HOW FAST OR SLOW YOU ARE ACTUALLY GOING, ESPECIALLY IF THERE ARE NO CARS TRAVELING THE SAME DIRECTION AS YOU. I WILL ATTEMPT TO REPAIR THIS ITEM MYSELF SINCE THE DEALER SAYS IT CAN COST $300-$700 TO FIX. *TR

Electrical System
Filed Feb 16, 200967,590 milesNH

THE TACH ON MY '04 ENVOY WITH 67K MILES STARTED ACTING ERRATIC AND HAS COMPLETELY FAILED JUST AS ALL THE OTHER SERVICE BULLETINS . THIS HAS CORRECTED ITSELF BUIS TILL ERRATIC. GM NEEDS TO ADDRESS THE FAULTY ELECTRONIC GAUGES ON THESE '04 ENVOYS. *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 12, 2009MD

LTR FROM SENATOR CARDIN ON BEHALF OF CONSTITUENT RE PROBLEMS WITH HIS 2004 GMC ENVOY. *NJ THE SPEEDOMETER AND TACHOMETER STOPPED WORKING. THE CONSUMER STATED IT WAS IMPOSSIBLE TO DETERMINE THE SPEED HE WAS TRAVELING. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 GMC Envoy → · Every Envoy year → · How the figures are calculated →