DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR. *JS
2003 GMC Envoy complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
THE CAR DIES FOR NO REASON IT HAS BEEN DOING THIS SINCE THE FIRST DAY I GOT THE CAR. THE CAR ALSO FUNCTIONS LIKE IT HAS HYDROLICS FOR A WHILE IT WILL BE LOW TO THE GROUND WHILE I'M DRIVING IT THEN OUT OF NO WHERE IT WOULD RAISE UP I HAD TO GET THE SUSPENSION DONE WHEN I GOT IT BECAUSE IT WAS OLD AND ALSO THE KEY GETS STUCK IN THE IGNITION ALSO IF I PRESS THE UNLOCK BUTTON IT WILL TURN ON THE HEAT THIS CAR HAS BEEN A HEADACHE. *JS
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING ASSIST FAILED AS THE SERVICE ENGINE LIGHT ILLUMINATED. THE STEERING WHEEL ALSO BECAME HARD TO TURN. THE FAILURE WAS RECURRING OVER A FOUR MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS TO THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129345.
SMELLING OF GAS AND LEAKING ON GROUND, AS I'M READING THIS IS A COMMON PROBLEM WHICH IS VERY SERIOUS. I REALLY THINK GM NEEDS TO INCLUDE THIS 2003 GMC ENVOY AS PART OF THEIR RECALL AS WELL. THIS HAS BEEN GOING ON FOR YEARS IT LOOKS LIKE AND NOTHING HAS BEEN RECALLED. GUESS HUMAN LIFE IS NOT IMPORTANT.GM NEEDS TO RECALL THIS PROBLEM ASAP BEFORE SOMEONE GETS HURT. *TR
ALL OF A SUDDEN THE POWER STEERING OF THE ENVOY SLT 2003 WAS COMPLETELY INTERRUPTED DUE TO A BROKEN SHAFT IN THE POWER STEERING PUMP. AS A RESULT THE SERPENTINE BELT SLIPPED ON THE EDGE OF THE POWER STEERING PUMP PULLEY AND WAS WEARING OUT QUICKLY, WHICH WOULD HAVE RESULTED IN A BROKEN BELT. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR INTERIOR PANEL WAS DAMAGED AND EXPOSING WIRES. THE CONTACT WAS ALSO UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR BECAUSE THE INTERIOR DOOR HANDLE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,776.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER WOULD PROVIDE ERRONEOUS READINGS OF 120 MPH AND THE TACHOMETER PROVIDED AN ERRONEOUS READING OF ZERO. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 128,000. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE TRAVELED DOWN AN EMBANKMENT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED INJURIES TO THE ARMS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AN ODOR OF GASOLINE FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A FUEL LEAK FROM THE TOP DRIVER'S SIDE OF THE FUEL TANK. THE CONTACT INDICATED THAT THE FUEL LEAK ONLY OCCURRED WHEN THE ENGINE WAS POWERED ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
MY CAR IS REAPING WITH THE SMELL OF GAS ON THE INSIDE AND OUTSIDE OF THE CAR. I CALLED GM CUSTOMER CARE CENTER ABOUT THIS PROBLEM BEING HAZARDOUS AND ALL THEY OFFERED WAS A $150 VOUCHER AVAILABLE AT THE GMC DEALERSHIP. I AM CONFUSED AS TO WHY 2006/2007 MODELS WERE RECALLED FOR THIS MATTER AND THE 2003 MODEL WAS NOT RECALLED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I BELIEVE IT WILL EXPLODE! *TR
DROVE TO WORK SATURDAY NIGHT 12/07/2013 PARKED CAR AT 7:30 PM WENT IN TO WORK .CAME OUT TO MY CAR AT 10:00PM FOR BREAK TO SEE MY CAR SMOKING THE PASSENGERS HEATED SEAT TURNED IT'S SELF ON AT SOME POINT AND WAS ON FIRE BURNING THE SEAT AND MY COOLER THAT WAS SITTING ON THE SEAT WAS ON FIRE AND SMOKE FILLED THE CAR WAS MAKING IT HARD TO BREATH THE SMOKE WAS THICK AND SMELLED TOXIC. ME AND MY FELLOW EMPLOYEES DUMPED SNOW ON AND UNDER THE SEAT FROM AS FAR,AWAY AS WE COULD TILL THE SMOKE CALMED DOWN.TO GET THE FIRE OUT.I AM SO GRATEFUL I WAS NOT DRIVING OR THERE WAS NO PERSON SITTING ON THE SEAT AT THE TIME COULD OF CAUSED ME TO WRECK MYSELF OR OTHERS.ON MY DRIVE HOME COULD NOT USE THE HEAT DUE TO THE FUMES BEING TO STRONG WITH THE WINDOWS UP AND HEAT ON HAD TO DRIVE WITH NO HEAT AND WINDOWS DOWN 40 MINUTES WITH THE TEMPS IN THE TEENS. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HE SLIGHTLY CRASHED INTO A CURB AND THE VEHICLE TURNED OVER IN A DITCH. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
AFTER SIX MONTHS HAVING PURCHASED THIS USED VEHICLE FROM A LOCAL DEALER, I NOTICED THAT THE DRIVER'S DOOR WAS NOT WORKING PROPERLY, NOR WERE THE POWER WINDOW DEVICES, CONTROLS, POWER LOCKS AND ALSO THE VISIBILITY OF DRIVER'S REAR WINDOW. I NOTICED THAT THE DOOR WOULD OVERHEAT AND SOMETIMES I CAN SMELL AN ODOR SIMILAR TO WHEN SOMETHING IS BURNING. I HAVE TAKEN THE VEHICLE TO A MECHANIC AND FINDING THE SOLUTION TO THE PROBLEM HAS BEEN DIFFICULT. ON JUNE 2013, I READ ON THE MSN WEBSITE THAT THE GMC ENVOYS FOR 2006 AND 2007 WERE BEING RECALLED (RECALL #13V248000) IN REGARDS TO DRIVER'S MASTER POWER WINDOW SWITCH. SINCE I AM HAVING THIS SAME PROBLEM, WITH MY 2003 ENVOY, I CALLED GMC AND EXPLAINED TO HER THAT I AM HAVING THAT SAME ISSUE WITH MY 2003 ENVOY. SHE INDICATED THAT GMC WOULD PAY FOR THE DIAGNOSTIC FEE LABOR EVEN THOUGH MY CAR'S MILEAGE WAS NOT UNDER WARRANTY AND THAT THE RECALL WAS ONLY FOR 2006 & 2007 ENVOYS. SHE CONNECTED ME TO [XXX] FOR AN APPT. WITH BALISE THE FOLLOWING DAY. SHE ASSIGNED A CASE NUMBER 71-1219059371. THE FOLLOWING DAY, AUGUST 28, 2013, I WENT TO MY APPOINTMENT AT 11 AM. AND LEFT MY CAR. ABOUT AN HOUR LATER, I GET A CALL FROM GMC INDICATING TO ME THAT SHE WAS SORRY, BUT THAT GMC COULD NOT COVER THE COST OF DIAGNOSTIC FEE LABOR. I SAID, "THAT IS NOT WHAT YOU TOLD ME YESTERDAY" AND SHE REPLIED, "I AM SORRY, I WAS NOT AUTHORIZED TO TELL YOU THAT". I SAID TO HER, "I WOULDN'T HAVE TAKEN TIME OFF FROM WORK, ASK FOR A RIDE, BE WITHOUT TRANSPORTATION IF YOU HAD
DRIVING IN A SCHOOL ZONE OF 25 MILES PER HOUR AND BEGAN TO SMELL A ROTTEN EGG SMELL. THE GAUGES ON THE DASH REMAINED NORMAL. PULLED OVER AT THE NEXT PARKING LOT OF A TRACTOR SUPPLY AND TURNED THE CAR OFF. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW IMMEDIATELY WHERE THE SMOKE WAS COMING FROM. WE DISCONNECTED THE BATTERY FIRST THE POSITIVE, THEN THE CAR STARTED ON ITS OWN, WITHOUT A KEY IN THE IGNITION. FINALLY GOT THE BATTERY DISCONNECTED AND THE SMOKE CONTINUED. THE RESULT WAS A MELTED FUSE BOX RELAY BLOCK A HOLE ALL THE WAY THROUGH AND A DAMAGED ELECTRICAL HARNESS. THE CAR IS NOT DRIVABLE. IT WAS TOWED. A CLAIM WAS TURNED INTO GEICO AND WAS DENIED BY THE INSURANCE COMPANY. THE REPAIR ESTIMATE IS SOMEWHERE BETWEEN $1000-2500 TO REPAIR. I HAVE NOTICED THROUGH RESEARCH THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WE HAVE OWNED THIS VEHICLE FROM THE SHOWROOM FLOOR TILL NOW. NO PROBLEMS, WARNINGS, ETC. WHAT TO DO NOW? *TR
IN 2010 AFTER FILLING MY GAS TANK IN MY VERY WELL KEPT/SERVICED 2003 GMC ENVOY I BEGAN DRIVING HOME AND NOTICED THAT MY GAS GAUGE WASN'T WORKING. THE TANK WAS FULL BUT THE FUEL GAUGE READ BELOW THE EMPTY. AFTER TAPPING ON THE INSTRUMENT PANEL, RESTARTING THE VEHICLE, CHECKING FUSES, ETC NOTHING WORKED SO I TOOK IT TO THE SHOP AND WAS ADVISED THAT GMC HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOME TIME AND WON'T DO ANYTHING ABOUT IT. EITHER THE FUEL SENDING UNIT OR THE SENSOR IS BAD AND MUST BE REPLACED AT A COST $500 - $600. AFTER DOING SOME RESEARCH I SEE THAT THIS IS QUITE THE PROBLEM AMONGST GMC VEHICLE OWNERS AND CONFIRMED THAT GMC WILL DO NOTHING ABOUT IT... NOW MY FUEL GAUGE READS DIFFERENTLY AT EVERY TIME THE VEHICLE IS STARTED; BUT IT NEVER READS CORRECTLY.... THIS SHOULD BE INVESTIGATED AND GMC SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THEIR INFERIOR PARTS.... *TR
OPENED UP SIDE REAR WINDOW AND FELL OUT LUCKILY I WAS PARKED AND JUST GETTING READY TO LEAVE. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE RIGHT UPPER CONTROL ARM WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.
SOME TIMES WHEN THE BRAKES ARE APPLIED THE THROTTLE ALSO ADVANCES CAUSING UNWANTED ACCELERATION. HAPPENS AT LOW SPEEDS. HAVE THERE BEEN ANY FACTORY RECALLS FOR THIS PROBLEM? *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WAS A BUZZING NOISE COMING FROM THE DRIVERS SIDE DOOR CONTROL MODULE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE CURRENT MILEAGE WAS 97,000. *TR
STARTED CAR AND NONE OF MY GAUGES WERE WORKING. THIS HAPPENED ANOTHER TIME ABOUT THREE MONTHS AGO AND THE NEXT DAY WHEN I STARTED MY CAR IT WAS FINE. SO I WAS HOPING IT WOULD HAPPEN AGAIN AND IT WOULD FIX ITSELF. IT DIDN'T! I'VE READ THIS WAS A RECALL ON 2004 TO 2008 WHY NOT 03 I'VE READ SEVERAL SITES THAT ITS A COMMON PROBLEM IN THAT YEAR ALSO. TOOK TO GMC DEALER AFTER BEING TOLD NO FEE FOR DIAGNOSE TO PULL PANEL AFTER SITTING AN HOUR WAITING NOW COST 150.00 AND TURNS OUT ITS A CLUSTER PROBLEM. PART IS 375 PLUS ANOTHER 200 FOR LABOR. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSOR PEDAL, THE CLUTCH FAN, WIRING TERMINALS, AND ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 175,00. *TR
REAR WIPER RUNS CONTINUALLY. REPLACED SWITCH ON DASH BUT THAT DID NOT SOLVE PROBLEM. CONTINUAL MOVEMENT OF THE WIPER BLADE IS DISTRACTING TO NORMAL DRIVING. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT END OF THE VEHICLE WAS SITTING HIGHER THAN THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AIR BAGS SHOCKS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MOTHS LATER THE FAILURE RECURRED AND THE SHOCKS AND SPRINGS WERE REPLACED AGAIN BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS 121,000.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AFTER REFUELING, THE FUEL GAUGE WOULD READ EMPTY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. *TR
I FILLED THE GAS TANK WITH GAS, AND WHEN I WAS DRIVING, I GOT THIS SMELL OF GASOLINE. AND WHEN I GOT OUT TO CHECK THE VEHICLE, I SAW THAT THE INLET CHECK VALVE (ICV) WAS FRACTURED. AND IT WAS LEAKING GASOLINE.AND 2 OR 3 DAYS AFTER I HAD THE CHECK ENGINE LIGHT ON, WITH THE CODE P0442. *TR
NOTICED STRONG FUEL ODOR COMING FROM VEHICLE. UPON DIAGNOSIS AT THIRD PARTY SERVICE PROVIDER, WAS INFORMED OF LEAK AT FUEL TANK. KNOWN ISSUE PER GM BULLETIN 07076, BUT WAS INFORMED BY GM THAT VEHICLE MILEAGE EXCEEDS COVERAGE PARAMETERS PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
UPON HAVING THE VEHICLE SERVICED FOR UNRELATED REASONS, WAS INFORMED BY THIRD PARTY MECHANIC THAT THERE IS EXTENSIVE CORROSION THROUGH THE VEHICLE FRAME THAT WOULD NOT PASS UNDER NYS VEHICLE INSPECTION STANDARDS. NO KNOWN ISSUES OR CAMPAIGNS ACTIVE PER GM REF#[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HE NOTICED A STRONG FUEL SMELL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000...UPDATED 03/18/13 *BF 04/09/2013 *JS
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE CENTRAL POWER LOCKS AND WINDOW SWITCHES ON THE DRIVER'S SIDE DOOR WOULD FAIL INTERMITTENTLY. A DEALER WAS NOTIFIED AND INFORMED HER THAT THE FAILURE WAS LIKELY CAUSED BY THE SWITCH PANEL. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 137,000.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE EXITING THE VEHICLE HE NOTICED THE SMELL OF FUEL BEING EMITTED. UPON INSPECTION IT WAS FOUND THAT FUEL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS FOUND THAT THE GAS TANK HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 133,120 AND THE CURRENT MILEAGE WAS 133,465. THE VIN WAS NOT AVAILABLE.
HEADLIGHTS STOPPED WORKING (LOW BEAMS ONLY) WHILE DRIVING CAR AT NIGHT. HIGH BEAMS CONTINUE TO WORK AFTER OUTAGE. OCCURS AT ALL HEADLIGHT SETTINGS, ALMOST EVERY TIME THE HEADLIGHTS ARE USED AND DOES NOT RESOLVE ITSELF UPON TURNING CAR ON/OFF. *TR
2003 GMC ENVOY. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FUEL TANK. *TGW ACCORDING TO THE REPAIR INVOICE, THE FUEL TANK NECK WAS CRACKED AND LEAKING.
THE CAR STARTING LEAKING GAS AND I WAS AFRAID IT WOULD START A FIRE. I FOUND OUT THAT THE GAS TANK FILLER NECK WAS CRACKED. REPLACEMENT COST WAS $1,220.68. GMC SAID THAT THIS WAS NOT A RECALL ITEM FOR MY CAR BUT THERE WERE RECALLS FOR THE SAME PROBLEM FOR THE ENVOY XL. *TR
THE GEAR SHIFT SELECTOR CABLE BECAME DISENGAGED FROM THE TRANSMISSION WHILE BACKING OUT OF A PARKING SPOT. ACCORDING TO MY MECHANIC, THERE IS A SMALL PLASTIC BUSHING THAT BECAME BRITTLE AND FELL OFF CAUSING THE FAILURE OF THE CABLE TO MAINTAIN A CONNECTION WITH THE TRANSMISSION. THIS CAUSED MY TRANSMISSION TO BECOME LOCKED IN THE PARK POSITION AND UNABLE TO BE MOVED INTO ANY OTHER DRIVE. WHILE I WAS IN A SAFE LOCATION, I'M CONCERNED THAT OTHER DRIVERS IN SIMILAR SITUATIONS WILL BECOME STRANDED IN LOCATIONS THAT ARE NOT SAFE. I CONDUCTED A RECALL SEARCH AND FOUND THAT THIS ITEM HAS NOT BEEN RECALLED. I PLACED A CALL TO GENERAL MOTORS AND LODGED A COMPLAINT. ACCORDING TO GM, THEY HAVE RECEIVED A NUMBER OF COMPLAINTS ABOUT THIS ISSUE BUT ARE NOT ISSUING A RECALL AT THIS TIME. I ASKED GM TO PROVIDE ME THE NUMBER OF COMPLAINTS THEY HAVE RECEIVED ABOUT THIS AND THEY DECLINED TO GIVE ME THAT INFORMATION. I AM SEEKING TO FILE THIS COMPLAINT, HAVE IT REVIEWED, AND DETERMINE WHETHER A RECALL SHOULD BE ISSUED FOR THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW, COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE MASTER WINDOW SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,404 AND THE CURRENT MILEAGE WAS 88,536.
WHILE DRIVING, SEVERAL INDICATOR LIGHTS CAME ON IN THE INSTRUMENT PANEL. (ABS, SEATBELT, BATTERY PRIMARILY) THESE LIGHTS STAY ON FOR A WHILE AND THEN GO OFF, ONE BY ONE. AFTER PUTTING THE CAR IN PARK, THE BATTERY LIFE METER DROPPED TO ZERO. I TURNED THE CAR OFF AND THE CAR WOULD NOT RE-START. AFTER HAVING IT TOWED TO A REPAIR SHOP, THE BATTERY ITSELF TESTED THAT IT WAS GOOD. I REPLACED THE BATTERY, ANYWAY, HOPING IT SOLVED THE ISSUES, BUT THE LIGHTS ON THE INSTRUMENT PANEL CONTINUE TO TURN ON WHILE DRIVING. AFTER A DAY OR SO, THEY TURN OFF AND THEN DAYS LATER WILL COME ON AGAIN. I HAVE HAD THIS CAR CHECKED MULTIPLE TIMES BY TWO DIFFERENT REPAIR SHOPS AND NEITHER COULD FIND A SOLUTION OUTSIDE OF REPLACING THE INSTRUMENT PANEL. AFTER SEARCHING THE INTERNET, THIS SEEMS TO BE A KNOWN PROBLEM WITH THIS CAR AND OTHER GMC MODELS HAVE BEEN RECALLED FOR THE SAME PROBLEM. WHY HASN'T THE ENVOY BEEN INCLUDED? IT'S OBVIOUSLY A PROBLEM WITH THIS MODEL AS WELL. (ALTHOUGH, OTHER THAN THE AIRBAG RECALL, I HAVE NEVER RECEIVED NOTICES ABOUT ANY OTHER RECALLS REGARDING MY VEHICLE EVEN THOUGH IT APPEARS THERE HAVE BEEN OTHER ISSUES). *TR
I HAVE A 03 ENVOY SXL THAT SMELLED LIKE GAS, THE DEALER STATED THERE WAS A CRACK IN THE HOSE. I HAD THAT REPLACED AND NOW IT LEAKS GAS GOING DOWNHILL. AS I SAW OTHERS ARE HAVING THE SAME ISSUES AND MOST IF NOT ALL THAT HAS SUV'S HAVE CHILDREN. IF THE SAME MODEL PART WAS RECALLED ON THE TRAILBLAZER WHY NOT ENVOY'S? GMC SHOULD RECALL ALL CARS THAT HAS THE MODEL NUMBER TO FIX THE PROBLEM BEFORE THEY GO UP IN FLAMES WITH OUR CHILDREN. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT ACTIVATED THE HIGH BEAM EXTERIOR HEADLIGHTS. THE CONTACT NOTICED THE INTERIOR LIGHTS ON THE INSTRUMENT PANEL ALSO FAILED TO ILLUMINATE SIMULTANEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNED A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE COMPARTMENT ENGULFED INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DECLARED DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 79,000.
STRONG ODER OF FUEL, SES LIGHT ON, LEAK FROM NECK OR PUMP (UNSURE OF EXACT LOCATION). *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 108,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE VEHICLE WAS EQUIPPED WITH MICHELIN LTX M/S TIRES, TIRE SIZE 245/65/17. THE CONTACT STATED THAT ALL FOUR TIRES EXHIBITED CRACKS ON THE SIDEWALLS AND SHOULDER AREA. THE CRACKS APPEARED TO BE EXTREMELY LARGER ALONG THE SHOULDER OF THE TIRE. THE VEHICLE WAS TAKEN TO AN AUTO TIRE CENTER FOR INSPECTION. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,496. UPDATED 09/13/13*LJ
AT START UP, WHEN CAR IS COLD, THERE IS A STRONG FUEL SMELL. WAS TOLD IT WAS SOMETHING IN VAPOR RECOVERY SYSTEM. *TR
I HAVE 2003 GMC ENVOY, SMELL GAS FUMES WHEN GAS TANK IS HALF FULL, NO GAS IS LEAKING ON THE GROUND. WILL CHEVY COVER SOME OF THESE REPAIRS? SEEMS LIKE A NUMBER OF OWNERS HAVE THIS SAME PROBLEM,. *TR
I WAS DRIVING DOWN THE ROAD AND FIST OFF, MY SPEEDOMETER WENT CRAZY. THEN MY FUEL GAUGE WENT ALL THE WAY TO FULL, THEN TO EMPTY. THEN IT WOULDN'T WORK AT ALL. THERE WAS PLENTY OF GAS IN THE TANK TOO, I TOOK TO A MECHANIC AND HE REPLACED THERMOSTAT, BUT IT DIDN'T FIX THE PROBLEM. I'M STILL HAVING THE PROBLEM AND HEARD THERE IS A RECALL ON THE 2005-2007, AND IT APPEARS I'M HAVING THE SAME PROBLEM ON THIS 2003 THAT THEY ARE HAVING NOW WITH THE NEWER ONES AND THE 2003 SHOULD BE INCLUDED IN A RECALL. PLEASE EVALUATE. I ONLY HAVE 107K MILES ON THE TRUCK. I WAS TOLD, A RECALL COULD COVER UP TO 120K MILES, SO I STILL HAVE SOME WAY TO GO BEFORE I SHOULD NOT BE INCLUDED IN THE RECALL. MY SERVICE ENGINE LIGHT IS STAYING ON TOO, ALTHOUGH IT'S BEEN CHECKED NUMEROUS TIMES AND IT'S ALWAYS SOMETHING TO DO WITH THE FUEL SYSTEM AND TOO EXPENSIVE TO GET FIXED. NOW I AM HAVING MAJOR PROBLEMS BECAUSE OF IT. *TR
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE ATTEMPTED TO BRAKE AND THE FRONT END OF THE VEHICLE RELEASED SMOKE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND LOCATED THE FAILURE AT THE FRONT DRIVESHAFT HOUSING. THE FRONT DRIVE SHAFT HOUSING AXEL WAS BROKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 95,000.
FUEL LEAK COMING FROM TOP OF GAS TANK. I SUSPECT IT IS THE FUEL PUMP MODULE. SEVERE RUST AND LIMITED VISIBILITY PREVENTED ME FROM IDENTIFYING 100 PERCENT. TALKED TO GM, THEY KNOW OF THE PROBLEM BUT SINCE IT HAPPENED 14,000 MILES BEYOND THEIR EXTENDED SPECIAL WARRANTY FOR THIS, THEY WILL DO NOTHING. BAD DESIGN IS A BAD DESIGN REGARDLESS OF MILES OR YEARS. VERY DANGEROUS HAVING A LEAK THIS BAD. WILL FIX MYSELF WHEN I COME UP WITH THE MONEY. *TR
MY GAS GAUGE HAS BEEN INACCURATELY GIVING THE PROPER FUEL LEVEL. TODAY I NOTICED THE GAUGE IS NOW STUCK WAY PAST THE "FULL" LEVEL" AND DOES NOT MOVE. *TR
I TOOK MY VEHICLE TO THE GMC DEALERSHIP BECAUSE OF A DISTINCT GAS ODOR BY THE VEHICLE. I HAD PREVIOUSLY RECEIVED A CAUTIONARY LETTER FROM GMC THAT THERE COULD BE A PROBLEM WITH THE FUEL PUMP INVOLVING POOLING AND PITTING AND EXTENDING THE WARRANTY TO TEN YEARS TO CORRECT THE DEFECT. THE INSPECTION AT THE DEALERSHIP STATED THAT THERE WAS A "FUEL LEAK FROM THE TOP OF THE FUEL TANK AREA-FUEL PUMP MODULE LEAKING" THE SERVICE ADVISOR WAS SUFFICIENTLY CONCERNED TO OFFER ME A REPLACEMENT VEHICLE TO DRIVE UNTIL THE REPAIR WAS MADE. HE SAID THAT IF I WERE TO HIT SOMETHING AND CREATE A SPARK I COULD BE IN JEOPARDY. I WAS ALSO CONCERNED ABOUT A STRAY CIGARETTE BUTT THROWN OUT A WINDOW. HE ALSO GAVE ME THE CUSTOMER ASSURANCE TELEPHONE NUMBER TO CALL TO FILE A CLAIM. I DID CALL THE NEXT MORNING AND INFORMATION WAS GIVEN AND I WAS GIVEN A CASE NUMBER AND TOLD THAT THE "DISTRICT " WOULD CALL ME. WHEN I RECEIVED THE CALL FROM THAT OFFICE SHE TOLD ME THEY WOULD CALL ME THE FOLLOWING DAY. TEN MINUTES LATER SHE CALLED BACK AND SAID THAT GM WOULD NOT OFFER ANY ASSISTANCE. THEY OBVIOUSLY KNEW THERE WAS A POTENTIAL PROBLEM OR THEY WOULD NOT HAVE SENT OUT WARNING LETTERS. I BELIEVE IT SHOULD HAVE BEEN A RECALL CONSIDERING THE POTENTIAL HAZARDS INVOLVED. I WONDER HOW MANY PEOPLE DID NOT READ THE LETTER AND SUBSEQUENTLY HAD REPAIRS MADE AT THEIR OWN EXPENSE SO THEY NEVER REPORTED THE PROBLEM. IT WAS A COSTLY REPAIR AND I FEEL THEY SHOULD HAVE COVERED THE EXPENSE. I COUNT MYSELF LUCKY THAT IT IS NOT M
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR SUSPENSION DROPPED DOWN TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT IF THE VEHICLE WERE TO DRIVE OVER A BUMP, THE TIRES COULD BLOW OUT AND CAUSE A CRASH. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 188,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 GMC Envoy → · Every Envoy year → · How the figures are calculated →