Page 5 of 5 · complaints 201–228 of 228

2003 GMC Envoy XL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Aug 1, 200573,500 milesOH

I HAVE A 2003 GMC ENVOY XL. MY CHECK ENGINE LIGHT CAME ON ABOUT 2-WEEKS AGO. I TOOK IT INTO THE DEALER ONLY TO FIND OUT THAT MY FUEL TANK HAD A LEAK. THE DEALER STATED IT WAS CRACKED AT THE FILLER NECK AT THE TANK. THE TANK HAD BEEN LEAKING FUEL AND HAD TO BE REPLACED. IN RESEARCHING THIS ON NHTSA, IT APPEARS THAT THIS HAS BEEN HAPPENING TO OTHER CONSUMERS. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 1, 200555,000 milesOH

I HAVE A 2003 GMC ENVOY. I HAVE HAD PROBLEMS WITH MY OUTSIDE MIRRORS MOVING WILDLY UPON STARTING OF THE VEHICLE. THIS IS THE SECOND INCIDENT I HAVE HAD WITH MY OUTSIDE MIRRORS. IT STARTED IN THE FALL OF 2004, WITH THE PASSENGER MIRROR MOVING WILDLY (I TOOK IT TO THE DEALER WHO STATED IT HAD LOST ITS "PROGRAM"). IT WORKED FINE FOR A FEW MONTHS, THEN STARTED AGAIN. NOW THE DRIVER MIRROR IS DOING THE SAME THING. I TOOK IT TO THE DEALER WHO STATED "MIRROR MOTORS" NEED REPLACED FOR ABOUT $314. IN RESEARCHING THIS ON NHTSA, IT APPEARS OTHER CONSUMERS ARE HAVING THE SAME PROBLEMS. *NM

Visibility › Power Window Devices and Controls
Filed Aug 1, 200572,000 milesOH

I HAVE A 2003 GMC ENVOY. WHILE DRIVING, MY DAUGHTER ATTEMPTED TO PUT DOWN THE WINDOW IN THE BACK SEAT BUT FOUND IT WAS "JAMMED"...IT WOULD NOT GO UP OR DOWN. I TOOK IT TO THE DEALER WHO STATED THE REGULATOR HAD TO BE REPLACED. IN RESEARCHING THE NHTSA SITE, IT APPEARS THAT OTHER CONSUMERS HAVE HAD THE SAME PROBLEMS. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Jul 7, 200541,096 milesOH

WHILE MAKING A RIGHT TURN OUT OF PARKING LOT, THE BACK LET DOOR OPENED, EVEN THOUGH IT WAS LOCKED. I WAS UNABLE TO CLOSE THE DOOR.

Visibility › Windshield Wiper/Washer
Filed May 27, 2005TX

DT: CONSUMER STATES THE WINDSHIELD WIPERS ON HIS VEHICLE WILL NOT TURN OFF. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER. THERE IS A RECALL ON THE SPECIFIC YEAR OF THIS VEHICLE, BUT HIS VIN DOES NOT FALL UNDER THE RECALL CAMPAIGN. *TT

Tires
Filed May 17, 200538,700 milesAZ

I LIVE IN ARIZONA WHERE IT IS HOT AND DRY. I WAS COMING HOME FROM THE MALL WITH MY 2 CHILDREN ON THE EXPRESSWAY WHEN I HAD THE DRIVER'S SIDE REAR TIRE BLOW OUT. I WAS STRANDED ON THE EXPRESSWAY FOR AN HOUR WITH 2 SMALL CHILDREN. MY VEHICLE IS FAIRLY NEW - 2003 GMC ENVOY XL AND THERE IS ONLY 38,000 MILES ON THE TIRES. WHEN THE TOW TRUCK CAME TO CHANGE OUT THE TIRE THEY INDICATED THAT IT WAS VERY UNUSUAL FOR A MICHELIN TIRE TO BLOW THE RADIALS LIKE IT DID. I HAVE MODEL P245/65R17. I STILL HAVE THE TIRE AVAILABLE, BUT NOW AM HAVING TO HAVE BOTH REAR TIRES REPLACED SO THEY WEAR EVENLY AND I SEE THAT SOME MODELS SIMILAR TO MINE 245/75R16 HAVE BEEN RECALLED. I HAVE NOT REPLACED THE TIRE YET, BECAUSE I AM HOPEING SOMEONE CAN GIVE ME SOME INSIGHT TO THE PROBLEM AND I WOULD LIKE TO KNOW IF I SHOULD HAVE ALL THE TIRES REPLACED NOT JUST THE REAR ONES.

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed May 3, 200548,000 milesKY

OUR ENVOY SERVICE ENGINE SOON LIGHT CAME ON AND THEN OUR ENVOY WOULD NOT GO PAST SECOND GEAR. WE TOOK TO GMC AND WAS TOLD THAT THE TRANSMISSION HAD TO BE REPLACED. THEY STATED THAT THE UPPER COOLANT LINE HAD BEEN TOUCHING CATALYTIC CONVERTER AND CAUSED ALL FLUID TO LEAK OUT CAUSING THE TRANSMISSION TO FAIL . WE SAW NO FLUIDS IN DRIVEWAY OR SMELLED ANY STRANGE ODORS.

Power Train
Filed Apr 29, 2005TX

COMPLAINT REGARDING THE TRANSMISSION ON 2003 GMC ENVOY XL. *MR *SC *TT

Electrical System › Ignition › Switch
Filed Apr 15, 200533,250 milesMO

INTERMITTENT ELECTRICAL PROBLEMS CAUSED BY IGNITION SWITCH FAILURES. IN APRIL 2004 AT 15,000 MILES AND AGAIN IN APRIL 2005 AT 33,000 MILES, THE IGNITION SWITCH ON MY 2003 ENVOY XL FAILED. THE SYMPTOMS IN EACH CASE WERE ABS/BRAKE/TRACTION LIGHTS STAYING ON, NO HVAC FAN, AND NO CRUISE CONTROL. THE SYMPTOMS OCCURRED ONCE EVERY DOZEN STARTS, AND FINALLY REACHED A HARD FAIL.*AK IN EACH CASE, THE DEALER MECHANIC IDENTIFIED CODES SET FOR MULTIPLE SYSTEMS AND REPLACED THE IGNITION SWITCH. WITH THE MOST RECENT FAILURE, THE MECHANIC COMMENTED THAT THEY REPLACE QUITE A FEW OF THESE SWITCHES.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments5 injured
Filed Mar 16, 2005500 milesAL

THE 2003 ENVOY WE PURCHASED GAVE US NUMEROUS PROBLEMS, INCLUDING A NUMBER OF THE ONES OTHER OWNERS MENTIONED HERE, LIKE THE GLASS LIFTGATE THAT DOES NOT OPERATE PROPERLY, VARIOUS ELECTRICAL PROBLEMS, BUT ESPECIALLY THE OUTSIDE REAR VIEW MIRRORS THAT MOVE ON THEIR OWN NO MATTER HOW MANY TIMES THEY WERE SUPPOSEDLY FIXED BY SERVICE TECHNICIANS. THEY DO NOT STAY IN THE POSITION WE SET THEM IN, AND THE FUEL TANK LEAKING IS VERY DANGEROUS AS WELL AS INHALING FREON BECAUSE OF MALFUNCTIONING A/C SYSTEM. WHY IS GMC DOING NOTHING TO SOLVE THESE PROBLEMS? I CAN'T UNDERSTAND HOW THEY ARE GETTING AWAY WITH THIS SEEING THAT SO MANY OWNERS ARE HAVING THE SAME PROBLEMS. WHAT DO WE HAVE TO DO TO GET SOME HELP?*AK

Fuel System, Gasoline
Filed Feb 17, 20056,500 milesAL

THE CONSUMER SMELLED GAS, TOOK THE VEHICLE IN AND THE FUEL RAIL WAS REPLACED. LATER GAS WAS SMELLED AGAIN, THERE WAS A VAPOR EMISSION LEAK. THEN THE CHECK ENGINE LIGHT CAME ON AND THE FUEL TANK IS BEING REPLACED TWICE. *NM

Engine and Engine Cooling
Filed Dec 10, 200430,000 milesKY

THE CONSUMER WAS HAVING A PROBLEM WITH THE FUEL INTAKE WHICH WAS CAUSING THE VEHICLE TO SHUT DOWN. THE VEHICLE HAD BEEN AT THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SAME DEFECT, BUT THE PROBLEM RECURRED. THE CONSUMER CONTACTED THE MANUFACTURER, BUT THERE WAS NO HELP GIVEN TO REMEDY THE PROBLEM. *AK THE RPM'S WOULD DROP WHILE APPLYING GAS, WITHIN 2-3 SECONDS, THE MPH DROPPED TO 30-40 MPH WITH NO WARNING. THE CONSUMER EXPERIENCED 2-3 CLOSE ENCOUNTERS WITH OTHER VEHICLES DRIVING BEHIND HIM. *SC

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 3, 200447,000 milesSC

I WAS STOPPED AT A DRIVE UP ATM AND THE CHECK ENGINE LIGHT CAME ON. I CALLED ONSTAR AND THEYASKED THAT I CHECK THE GAS CAP WHICH I DID. LATER THAT DAY WHILE PARKED ON A SLOPING DRIVEWAY FOR AN HOUR I FOUND GASOLINE LEAKED AND COVERED THE DRIVEWAY. THE CAUSE WAS A CRACK IN THE GAS TANK JUST BELOW THE FILLER NECK. I WAS OUT OF THE STATE; MY SON'S MECHANIC SAID THAT I CAN DRIVE HOME AS LONG AS THE TANK IS LESS THAN HALF FULL. NO PRIOR REPAIR ON THE FUEL TANK OR REQUIRED ITS REMOVAL. I CALLED GMC ANDWAS TOLD THAT THERE WAS NO RECALL BUT THE PERSON (TRACY) THAT I SPOKE TO SAID THAT THIS HAS OCCURED TO A NUMBER OF VEHICLES GMC ENVOY XL 2003. MY DEALER EVEN STOCKS THE FUEL TANKS FOR THE VEHICLE.*AK

Air Bags › Frontal
Filed Nov 29, 200456,000 milesMO

THE CHECK ENGINE LIGHT CAME ON AND I SMELLED GAS. THE DEALER INFORMED ME THAT THERE WAS A CRACK BETWEEN GAS TANK AND THE FILLER NECK. THE FUEL TANK WAS NEVER WORK ON OR REMOVED BEFORE. BECAUSE I DID NOT HAVE THE EXTEND WARRANTY AND HAD 56,00 MILE THERE WAS NOTHING THEY COULD DO FOR ME. THEY ALSO TOLD ME THAT THIS WAS A RARE THING BUT THEY ARE STILL NOT WANTING TO ASSIST ME IN THE REPAIR WHICH WILL COST A $1,000.*AK

Electrical System
Filed Nov 1, 200435,270 milesTN

WE HAVE HAD SEVERAL PROBLEMS FROM THE REAR WINDOWS IN THE REAR OF THE VEHICLE. THE REGULATORS HAVE BROKEN ALLOWING THE WINDOW TO FALL DOWN INTO THE DOOR. THIS USUALLY HAPPENS A BAD TIME SUCH AS IN A STORM. THE DEALER HAS REPLACED THE REGULATOR. THE BRAKE LIGHT HAS BEEN REPLACED SEVERAL TIMES FOR FAILURE TO WORK PROPERLY. THE DEALER HAS REPLACED THE CIRCUIT BOARD TWICE. THE FOUR WHEEL DRIVE SWITCH WOULD SHUT OFF AFTER YOU TRIED TO PUT IT BACK INTO 2-WHEEL DRIVE. THE DEALER REPLACED A FAULTY SWITCH. SEVERAL TIMES THE ENGINE WOULD STALL AND THE INSTRUMENT PANEL WOULD GO CRAZY. NOW, THE CAR IS SITTING IN MY YARD AND WILL NOT START. WHEN YOU TURN THE IGNITION, THE INSTRUMENT PANEL SHOWS THAT THERE IS 40 POUNDS OF OIL PRESSURE AND THE MPH IS 90 AND THE CAR IS NOT EVEN RUNNING. THE DIC SAYS THAT THE BRAKE SYSTEM NEEDS SERVICING. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 2, 200443,000 milesTX

OUR 2003 GMC ENOVY XL HAS JUST HAD THE GAS TANK REPLACED AGAIN DUE TO CRACKING OF THE PLASTIC TANK. THIS OBVIOUS DESIGN FLAW IS HAPPENING BETWEEN THE FUEL TANK NECK AND THE FUEL TANK. THE ENGINE CHECK LIGHT CAME ON AND THERE WAS A GAS SMELL. THE VEHICLE WASN'T ACCELERATING AS IT SHOULD.

Tires
Filed Sep 28, 2004AL

WHILE DRIVING THE VEHICLE'S RIGHT FRONT TIRE BLEWOUT WITHOUT WARNING. *NM THE TIRE SEPARATED FROM THE RIM AND HIT THE REAR OF THE VEHICLE CAUSING DAMAGE. THE RIM WAS ALSO DAMAGED DURING THE BLOWOUT. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Sep 3, 200430,000 milesNY

IN FOUR DIFFERENT CASES ON MY 2003 GMC ENVOY THE REAR DOOR LATCH MECHANISMS FAILED TO WORK. IN AT LEAST ONE CASE THE LEFT REAR DOOR FAILED TO OPEN FROM EITHER THE INSIDE OR THE OUTSIDE. THE LEFT REAR DOOR HAS STUCK BUT NEVER FAILED TO OPEN, ALTHOUGH IT IS A FIGHT TO DO SO. THE LAST TIME I RETURNED THE CAR THEY REPLACED THE ENTIRE LATCH ASSEMBLY ON THE RIGHT SIDE, WITH THE DEALER TELLING ME THEY HAVE NEVER HAD COMPLAINTS. I FOUND THIS TO BE UNTRUE AS CONVERSATIONS WITH MANY OWNERS OF THE GMC ENVOY AND CHEV. TRAILBLAZER HAVE SEEN THE SAME THING. MY BIGGEST CONCERN IS THAT IN THE CASE OF AN EMERGENCY IF THE REAR DOORS DON'T WORK HOW DO WE GET OUR CHILDREN OUT OF THE CAR. *AK

Tires › Tread/Belt
Filed Aug 17, 200420,600 milesAL

MICHELIN, P245/65R17, DOT# M3KTD2CX3002. CONSUMER WAS DRIVING AT 70 MPH AND THE TIRE BLEW OUT. PIECES BLEW ACROSS THE HIGHWAY. CONSUMER PULLED OVER TO THE LEFT LANE AND SOUGHT HELP. *AK

Tires
Filed Aug 17, 200420,600 milesAL

WHILE DRIVING ON THE HIGHWAY AT 75 MPH FRONT PASSENGER SIDE TIRE BLEW OFF, LEAVING ONLY THE RIM ATTACHED TO THE SPINDLE. SPARKS IGNITED WHEN THE RIM CAME IN CONTACT WITH THE CONCRETE. CONSUMER WAS ABLE TO CONTROL THE VEHICLE, AND ALLOWED IT TO COAST TO A STOP. *AKI

Fuel System, Gasoline
Filed Jul 23, 200423,000 milesNJ

2003 ENVOY SLT---WHILE FILLING GAS TANK, NOZZLE KEEPS CLICKING OFF, THIS HAPPENS EVERYTIME I GET GAS, REMEDY, TURN GAS NOZZLE UPSIDE DOWN,BROUGHT TO DEALERSHIP ONCE, MALOUF, NORTH BRUNSWICK SAYS NOTHING WRONG, WILL BRING BACK AGAIN. ALSO, WHEN STARTING OR TURNING OFF VEHICLE I GET A STRONG ODOR OF GAS, WILL BRING TO DEALERSHIP ATTENTION. *AK

Fuel System, Gasoline
Filed Jul 23, 2004VA

THERE ARE VARIOUS ONGOING PROBLEMS WITH THE 2003 GMC ENVOY SLT XL.*MR FUEL FLOWS OUT OF THE TANK WHEN PUMPING. THE DEALER HAD TOLD THE CONSUMER TO PUMP SLOWLY, THEY REPLACED THE EMISSION CANISTER VENT SOLENOIDS, REPLACED THE TANK NECK/HOSE AND REPLACED THE LEFT TANK. ALTHOUGH THESE COMPONENTS HAVE BEEN REPLACED THE PROBLEM STILL EXIST. THE SERVICE MANAGER CAME ACROSS A SERVICE BULLETIN THAT INDICATED THERE WAS A PROBLEM WITH THE ENVOY LIKE THE CONSUMER EXPERIENCED. HE STATED HE WOULD ORDER THE FILLER UPPER PIPE ASSEMBLY AND LOWER HOSE ASSEMBLY. IF THIS REPAIR DOES NOT ALLEVIATE THE PROBLEM THE CONSUMER REQUEST A REFUND OR A REPLACEMENT VEHICLE. *NM

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Jul 19, 2004MD

REAR HATCH STRUTS ON 2003 GMC ENVOY FAILED WITHOUT WARNING. DOOR COULD HAVE FALLEN AND INJURED FAMILY MEMBERS. IT IS TOO HEAVY TO LIFT. DEALER SAID PART WAS ON 7 DAY BACKORDER. *JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments1 injured
Filed Jul 13, 200413,520 milesNJ

THIS WAS ORIGINALLY SUBMITTED ON 10/14/2003, BUT BECAUSE I DON'T SEE IT ON THE NHTSA WEB SITE, I AM RESUBMITTING: THE LIFTGATE WINDOW OF 2003 GMC ENVOY XL EXPLODED/SHATTERED WHEN I TRIED TO OPEN IT BEYOND THE FIRST FEW INCHES. A SHOWER OF GLASS RESULTED IN A SEVERE FACIAL LACERATION TO MY 4-YEAR OLD DAUGHTER. THERE IS NO WARNING WHATSOEVER ON THE WINDOW OR IN THE VEHICLE OPERATING GUIDE REGARDING SUCH A DANGER. THIS DEFECT IS A MAJOR DANGER THAT COULD HAVE RESULTED IN EVEN GREATER PHYSICAL INJURY AND HAS LEFT A SCAR ON MY DAUGHTER'S FACE. *LA

Air BagsCrash2 injured
Filed Jul 2, 200410,583 milesAL

I WAS IN A CENTER FRONTAL IMPACT ACCIDENT AT 35-40 MPH WITH A VEHICLE THAT PULLED IN FRONT OF ME (T-BONE ACCIDENT) AND MY AIRBAGS FAILED TO DEPLOY. *AK

Tires
Filed Apr 25, 2004LA

I HAD LOST 3 CENTER PIECES THAT COVERS THE LUDE BOLTS. I SPOKE THE COMPANY ABOUT THE ABOVE AND THEY STATED THEY HADN'T HAD ANY ONE TO COMPLAIN. BUT AFTER GREAT EFFORT IT WAS RESOLVED WITH ME BEING REIMBURSED WITH THE 1 I HAD PURCHASED AND THEY REPLACED THE OTHER 2. I HAD SPOKEN WITH 2 OF MY CO-WORKERS AND THEY HAD A SIMILAR COMPLAINT, BUT DID NOT PURSUE IT. NOW MY CRUISE CONTROL HAS GONE OUT AND MAY VECHILE ONLY HAVE 16,000 MILES ON IT AND I HAVEN'T USE D IT. THE WAY I FOUND OUT IT WAS NOT WORKING WAS WE WERE TAKING A TRIP AND THE CRUISE WOULD NOT WORK. I NOW HAVE TO TAKE IT IN FOR REPAIR AND I AM DREADING IT WILL BE A ORDEAL. SINCE I HAVE TO TAKE IT IN TO THE CHEVROLET PLACE INSTEAD OF THE DEALERSHIP I PURCHASED IT FROM BECAUSE OF THE POOR SERVICE.*AK

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings
Filed Apr 21, 200434,000 milesCA

VEHICLE WAS DESIGNED WITH THE COOLANT LINES NEXT TO THE CATALYTIC CONVERTER. THE FUEL LINE RUPTURED IN SEVERAL PLACES AND SPRAYED COOLANT ON THE UNDER CARRIAGE OF THE VEHICLE ,AND THE CATALYTIC CONVERTER. *AK

Seats › Front Assembly › Seat Heater/Cooler
Filed Apr 7, 2004NY

CONSUMER COMPLAINED THERE WAS NOT ENOUGH HOT AIR TO WARM UP THE SECOND AND THIRD RAW BACKS SEATS. DEALER AND MANUFACTURER INDICATED WE WERE AWARE OF THE PROBLEM.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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