WHILE TRAVELING AT OR LESS THAN 35 MPH, ON BRIGHT SUNNY DAY AND ON DRY PAVEMENT VEHICLE WOULD NOT STOP, BRAKE PEDAL WENT TO THE FLOOR. LET IT UP AND PRESSED IT TO THE FLOOR AGAIN WITHOUT SUCCESS. ON THIRD ATTEMPT JAMMED THE PEDAL TO THE FLOOR AND THE ENTIRE CAR LOCKED UP. THE STEERING WHEEL WOULDN'T TURN, AT LEAST ONE WHEEL LOCKED, HIT THE CAR THAT WAS STOPPED AT THE STOP LIGHT. EVEN AFTER STOPPING ONLY THE SERVICE ENGINE CHECK LIGHT AND THE STOP ENGINE LIGHT ILLUMINATED. THE BRAKE PEDAL REMAINED TO THE FLOOR , AND I COULDN'T NOT SHIFT INTO PARK UNTIL AFTER JAMMING ON THE PEDAL SEVERAL TIMES. 9000 IN DAMAGE TO THE VEHICLE, INCLUDING THE FRAME HAD TO BE PULLED, AND YET THE AIRBAG DID NOT DEPLOY. 4OOO MILES TO THE OTHER VEHICLE. NO INJURIES.*AK
2003 GMC Envoy XL complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
2003 GMC ENVOY XL, CHECK ENGINE LIGHT ON, SMELL OF FUEL, AND LEAK WHEN PARKED ON HILL. TOOK VEHICLE TO DEALER. IT WAS OUT OF WARRANTY, BUT REPLACED FUEL TANK, $979.11 REPAIR BILL. VEHICLE HAD 74,980 MILES ON IT AND HAD PROBLEMS FOR APPROXIMATELY 18,000 MILES BEFORE HAVING IT FIXED... DEALERSHIP SAID NOTHING ABOUT THE PROBLEM BEING POSSIBLY EPIDEMIC. *AK
BLOWER MOTOR STAYED ON WHEN VEHICLE WAS SHUT OFF. WOULD DRAIN BATTERY. DEALER REPLACED BLOWER CONTROL MODULE. $246.20 BILL OF REPAIRS. *AK
DASH INDICATOR LIGHTS COME ON AND STAY ON WHEN TEMPERATURES ARE COLD, MOSTLY AIR BAG, ABS, PARKING BRAKE LIGHT, ALL GAUGES DO NOT WORK EXCEPT SPEEDOMETER. THIS PROBLEM HAS NO TREND OTHER THAN WHEN IT IS COLD OUTSIDE, COULD BE COINCIDENTAL. AT TIMES THE CHECK ENGINE LIGHT WAS ON WITH OTHER LIGHTS. MY VEHICLE ONLY HAD 18,000 MILES ON IT WHEN THIS STARTED, BUT THE 3 YEAR WARRANTY WAS OVER. GMC WILL NOT TROUBLESHOOT THIS PROBLEM UNLESS I PAY THEM ALMOST $100 TO START, AND THEN A HOURLY FEE. AT TIMES, THESE CONDITIONS EXIST AND THEN LATER THE INSTRUMENTS START WORKING. DOES NOT SEEM TO CORRELATE TO VEHICLE TEMPERATURE. LIGHTS OFTEN STAY ON DURING ENTIRE TRIP AND GAUGES ARE ALL OFF. WHEN EVERYTHING SUDDENLY STARTS WORKING CORRECTLY IT DOES NOT APPEAR TO BE BECAUSE OF A BUMP OR WARMING OF THE VEHICLE. IN DECEMBER I TOOK VEHICLE TO GMC, AND THE SERVICE REPRESENTATIVE INDICATED PROBLEMS ON WORK ORDER. HE PUT CHECK BATTERY, OF COURSE NO TROUBLESHOOTING TOOK PLACE. SINCE THEN I HAVE CONTACTED SEVERAL GMC DEALERSHIPS, THEY ALL WANT RIDICULOUS FEES TO CHECK IT OUT. THIS VEHICLE HAS BEEN KEPT IN THE HEATED GARAGE AND BARELY DRIVEN UNTIL JANUARY 2007. I THINK THIS IS A SAFETY ISSUE BECAUSE I DON'T KNOW IF IT COULD CAUSE A FIRE IN THE WIRING. WHEN THE GAUGES ARE OUT, IT IS NOT POSSIBLE TO SEE HOW MUCH GAS YOU HAVE OR IF OIL/WATER IS LOW. THERE IS NO WAY TO MONITOR THE FUNCTIONING OF THE VEHICLE, OR THE AIR BAGS OR THE BRAKE SYSTEM. *AK
SPEEDOMETER FAILURE DURING HIGHWAY DRIVING. *JB
I TOOK MY VEHICLE IN FOR SERVICE BECAUSE IT FAILED EMISSION TESTING AND THE REPAIR SHOP TOLD ME THAT THEY HAVE SEEN SEVERAL VEHICLES LIKE MINE WITH A SIMILAR PROBLEM. I FOUND THAT YOUR NHTSA ACTION NUMBER PE07014 IS THE PROBLEM THAT THE REPAIR SHOP FOUND. I UNDERSTAND THAT THE INVESTIGATION INTO THIS IS STILL OPEN. THE REPAIR SHOP TOLD ME TO CONTACT THE GMC DEALER BECAUSE THEY FELT THAT THE DEALER SHOULD STAND BEHIND THE PROBLEM AND IT IS A SAFETY ISSUE. WILL THIS BECOME A RECALL ISSUE AND WILL THE DEALER NEED TO REPLACE THE FUEL TANK AT THEIR EXPENSE? *JB
2003 GMC ENVOY XL FUEL LEAK, MY 2003 ENVOY XL DEVELOPED A SMELL OF GAS, BECAME STRONGER AS TIME WENT BY. THE VEHICLE WAS TAKEN TO A GMC DEALER, WHO FOUND THAT THE FUEL PUMP MODULE WAS LEAKING BECAUSE OF CORROSION. WE HAD TO HAVE THE FUEL PUMP MODULE REPLACED AT A COST OF $953.10. THE VEHICLE HAD 40,754 MILES ON IT, AND IS 4 YEARS OLD. THE OLD PART IS NOT AVALIABLE, THE DEALER KEPT IT (MIKE SMITH BUICK GMC TRANSIT ROAD LOCKPORT N.Y.)
AFTER HAVING SEVERAL PROBLEMS WITH MY 2003 GMC ENVOY XL SUCH AS BROKEN WINDOW, 4 WD BROKEN, AND MANY OTHER PROBLEMS I NOTICED A HUMMING NOISE. TOOK IT INTO THE DEALERSHIP TO BE SERVICED ALONG WITH A BAD SWITCH IN THE DRIVER'S SIDE DOOR PANEL AND WAS TOLD THE FRONT DIFFERENTIAL IS BAD. IT IS BEING FIXED NOW, BUT WAS TOLD BY SEVERAL OTHER MECHANICS THAT THIS SORT OF THING SHOULDN'T HAPPEN TO A NEW CAR AND GENERALLY THE DIFFERENTIAL SHOULD LAST THE LIFETIME OF THE VEHICLE. *JB
ON 2/15/07 I WAS DRIVING TO WORK AT APPROXIMATELY 50MPH WHEN ALL OF A SUDDEN THE STEERING WENT OUT, BRAKES LOCKED UP, ALL GAUGES WENT ERRATIC BOUNCING FROM SIDE TO SIDE AND THE HEATER STARTED BLOWING COLD AIR UPON THIS HAPPENING I NEARLY WENT INTO A CREEK HOWEVER STRUGGLING DID MANAGE TO SAFELY GET THE VEHICLE OFF THE SIDE OF THE ROAD IN A DITCH. I HAD THE VEHICLE TOWED TO THE LOCAL DEALER WHEN UPON DIAGNOSIS THE SERVICE MANAGER INFORMED ME THAT THE IGNITION SWITCH HAD FAILED AND ALL OF THE ABOVE COMPONENTS WERE TIED INTO THE SWITCH. I AT MY OWN EXPENSE HAD THE IGNITION REPLACED AND THE RPM GAUGE STILL DOES NOT WORK. I CONTACTED GMC THE VERY DAY OF THE INCIDENT TO MAKE THEM AWARE OF THIS SAFETY ISSUE ONLY TO BE BOUNCED AROUND TO SEVERAL DIFFERENT OFFICES, NONE OF WHICH HAVE MADE THIS SAFETY ISSUE A TOP PRIORITY. I HAVE NOTATED EVERY CONVERSATION WITH EVERY PERSON THAT I HAVE SPOKEN TO AND WHAT WAS SAID. I DO NOT WANT TO HAVE TO TAKE THE LEGAL ROUTE, HOWEVER I AM PREPARED TO DO SO. WHEN IGNITION SWITCHES FAIL IT SHOULD NOT SHUT DOWN A VEHICLE IN THE MANNER THAT IT DOES. ALTHOUGH I WAS SUCCESSFUL AT NOT BEING INJURED OR INJURING ANYONE ELSE THAT WILL NOT ALWAYS BE THE CASE IN THIS TYPE OF FAILURE. *NM
I AM THE OWNER OF A 2003 GMC ENVOY. THERE IS CURRENTLY A RECALL ON SOME 2003 GMC ENVOYS REGARDING A TURN SIGNAL DEFECT NHTSA CAMPAIGN ID NUMBER 05V198000. WITH 286,478 POTENTIAL VEHICLES AFFECTED. I TOOK MY CAR IN AND IT IS NOT WITHIN THE VIN RANGE OF AFFECTED VEHICLES. ALTHOUGH MY VEHICLE DOSES INDEED HAVE THE INTERMITTENT INCORRECT TURN SIGNAL PROBLEM, GMC IS REFUSING TO HAVE IT FIXED BECAUSE OF MY VIN.*JB
GAS TANK FAILED. HAD TO REPLACE AT A COST OF OVER $1000 ON 2003 GMC ENVOY. HAVE GAS TANK WHICH FAILED - WAS RETRIEVED FROM DEALER WHEN CAR WAS PICK UP IF NHTSA IS INTERESTED. SHOULD NOT HAVE TO REPLACE A GAS TANK. *NM
GASOLINE ODOR OUTSIDE AND INSIDE VEHICLE. DEALER FOUND SEVERE CORROSION OF FUEL PUMP MODULE, REQUIRING REPLACEMENT. THEY STATED IT WAS A COMMON FAILURE AND HAD MANY PRIOR EXAMPLES. *JB
I HAVE A 2003 GMC ENVOY XL. MY CHECK ENGINE LIGHT CAME ON. I HAD A MECHANIC HOOK HIS COMPUTER UP TO THE VEHICLE. THE CODE IT GAVE WAS A BAD GAS CAP. HE REPLACED THE GAS CAP AND RESET THE COMPUTER. TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME BACK ON. I ALSO SMELLED GAS AFTER FILLING THE GAS TANK AND NOTICED GAS ON MY GARAGE FLOOR. I AM HAVING THE GAS TANK DROPPED AND CHECKED THIS WEEKEND. I WONDER HOW MANY OTHERS ARE HAVING THE SAME PROBLEM? *JB
THE PLASTIC GAS TANK ON MY 2003 ENVOY XL IS CRACKED AT THE NECK GOING INTO THE TANK RELEASING GAS AND GAS FUMES. GAS IS LEAKING FROM THE CRACK AND COULD CAUSE THE VEHICLE TO CATCH FIRE AND/OR EXPLODE. *NM
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS IN RAINY WET ROAD CONDITIONS, THE WINDSHIELD WIPER SYSTEM WOULD NOT TURN OFF, ONCE ACTIVATED. THE VEHICLE MUST BE STOPPED AND TURNED OFF, IN ORDER TO TURN OFF THE WIPERS. THE PROBLEM ONLY OCCURRED DURING RAINY CONDITIONS. THERE WAS A NHTSA RECALL, #04V046000, REGARDING THE VISIBILITY: WINDSHIELD WIPER/WASHER. THE SERVICE DEALER AND THE MANUFACTURER WERE CONTACTED, AND DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT EXPRESSED CONCERN THAT THE WIPER PROBLEM COULD WORSENED AND POSE A RISK TO SAFETY.
DT*: THE CONTACT STATED THE BRAKE LIGHTS WERE LOOSE AND BECAME INOPERABLE. A NHTSA RECALL, #04V527000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE EXTERIOR LIGHTING; BRAKE LIGHTS HOWEVER; THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR UNDER THE RECALL.
IN THE PAST THREE WEEKS I HAVE SMELLED GAS AND STARTED GETTING A CHECK ENGINE LIGHT DID ALL THE NECESSARY STEPS TO CORRECT THE PROBLEM COME TO FIND OUT THE FILLER NECK IS BROKEN AWAY FROM THE TANK THAT HAS A HUGE POTENTIAL OF A FIERY REAR-END CRASH. CURSING THE NET IT SEEMS I AM NOT THE ONLY ONE AND FROM SOME OF THE COMMENTS HAVE LEAD ME TO BELIEVE THAT IT IS A COMMON PROBLEM OUT THERE . IS THERE SOME WAY TO GET GM TO FIX THEIR PROBLEM WITH THEIR GAS TANK? *JB
I SMELLED SOMETHING BURNING AFTER I PARKED MY 2003 GMC ENVOY XL IN THE GARAGE. AFTER INSPECTING, NOTICED TRANSMISSION FLUID LEAKING ON GROUND. TOWED TO MECHANIC. TOLD TRANSMISSION COOLER HOSE WAS LAYING NEXT TO CATALYTIC CONVERTER - NOT SECURED. HEAT FROM CC RUBBED HOLE IN TC HOSE AND THEREFORE COULD HAVE IGNITED VEHICLE. SINCE I HAD PARKED IN THE GARAGE, IT ALSO COULD HAVE BURNED MY OTHER VEHICLE AND OUR HOUSE. MECHANIC REPLACED HOSE AND SECURED. GMC WILL NOT ACKNOWLEDGE THIS IS A PROBLEM SINCE I DID NOT TAKE IT TO A DEALER FOR REPAIR AND THEY CANNOT FIND ANY RECALL OR BULLETIN ON THIS PROBLEM. *JB
SPEEDOMETER PEGGED OUT, ACTING ERRATIC...NO WARNING; JUST STARTED WHILE DRIVING AROUND 35 MPH. SPEEDOMETER DOES NOT WORK ! RECALL PLEASE ! *JB
CHECK ENGINE LIGHT HAS BEEN ON, TOLD TO GET NEW GAS CAP, MONTHS LATER SAME PROBLEM, ALTHOUGH THIS TIME MECHANIC FOUND A CRACK IN THE NECK OF THE HOSE THAT GOES INTO GAS TANK. AS I SEE IN THIS SECTION, APPEARS TO BE A COMMON PROBLEM. $800 LATER, I HOPE GMC WILL ACKNOWLEDGE THE FLAW AND ISSUE A RECALL? WILL THIS HAPPEN WITH MY NEW TANK TOO? *NM
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH DURING NORMAL ROAD CONDITIONS IN A SCHOOL ZONE, THE GAS LIGHT ILLUMINATED AND A GAS ODOR FUMIGATED THE VEHICLE. IT WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THERE WAS A CRACK IN THE GAS TANK WHICH LEAKED VAPORS AND THE GAS TANK NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. UPDATED 12/01/06. *JB
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE CHECK ENGINE LIGHT ILLUMINATED, AND A WARNING SIGNAL DISPLAYED ON THE VEHICLE'S PANEL. ALSO, THE CONTACT SMELLED GAS FUMES IN AND AROUND THE VEHICLE. IT WAS TAKEN TO A DEALERSHIP, WHO DETERMINED THAT THE FUEL TANK HAD A LEAK; THE FILLER NECK WAS DETACHED FROM THE TANK. THE FUEL TANK WAS REPLACED WHICH CORRECTED THE PROBLEM. UPDATED 12/1/2006 - THE FILLER NECK DID NOT CONNECT PROPERLY TO THE TANK WHICH WAS FOUND WHEN THE TANK PRESSURIZED. THE CONSUMER FELLS THAT THE CONNECTION OF THE NECK AND TANK IS A DESIGN FLAW. *NM
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY THE BRAKE LIGHT ON TOP OF THE REAR WINDOW FELL OFF. THE DEALER WAS ALERTED. UPDATED 9/20/2006 - *NM
(1) EVENTS LEADING UP TO THE FAILURE, - (A) REGULATOR IN DRIVER SIDE MIDDLE SEAT DOOR WINDOW REGULATOR FAILED PRIOR TO 36000 AND - (B) PASSENGER SIDE MIDDLE SEAT DOOR WINDOW REGULATOR FAILED AT 43000 MILES (2) A- WINDOW FAILED TO OPERATE AT NO CHARGE B- NEW REGULATOR INSTALLED - $200 + CHARGE (3) PARTS REPLACED FOR PRIOR TO WARRANTY CHARGE OVER $200 FOR SECOND FAILURE. *NM
GAS TANK BACK SPITS WHEN FILLING AT STATION...GOES ALL OVER GROUND REAR ACCESS WINDOW POPS OPEN WHEN DRIVING PASSENGER WINDOW MECHANISM BROKEN AND GLASS PIECES FORMED IN DOOR. MECHANISM FAILED TO RAISE AND LOWER THE WINDOW...CAUSING A GRINDING SOUND. REPLACEMENT WAS COSTLY AND UNECESSARY FOR ME THE CAR OWNER. SHOULD WORK FOR YEARS WITHOUT FAILURE. *JB
DT*: THE CONTACT STATED, THERE HAVE BEEN FOUR FAILURES TO THE EXTERIOR TURN SIGNALS AS WELL AS THE BRAKE LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER FOR A RECALL NOTICE WHERE THE EXTERIOR LIGHTS WERE REPLACED, BUT THE PROBLEM CONTINUED. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ENGAGED BEFORE MAKING A LEFT HAND TURN BUT THE EXTERIOR LIGHT WOULD NOT ILLUMINATE. THE FAILURE OF THE EXTERIOR LIGHTS RESULTED IN THE CONTACT'S VEHICLE BEING STRUCK ON THE DRIVERS SIDE DOORS CAUSING MINOR DAMAGE. NO POLICE REPORT WAS FILED. *AK
IGNITION SWITCH FAILURE 2ND TIME. THE VEHICLE WILL NOT SHIFT OUT OF FIRST GEAR. THEN YOU COULD NOT PUT THE CAR IN PARK. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT ANY GIVEN SPEED ON NORMAL ROAD CONDITIONS, THE CONTACT'S POWER SEAT MOVED BY ITSELF. BECAUSE IT HAPPENED UNEXPECTEDLY, IT CREATED UNSAFE DRIVING CONDITIONS. THE SEAT CAN BE MANUALLY RESET HOWEVER RESETTING THE SEAT WOULD NOT PREVENT THE MALFUNCTIONING FROM RECURRING. WHEN THE INCIDENTS FIRST OCCURRED, THE VEHICLE WAS UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/12/06 AND HAS BEEN THERE FOR 37 DAYS SO FAR WITH NO REPAIRS.
WHEN FILLING MY GAS TANK, I HAVE HAD A FEW ISSUES WITH THE PUMP SHUTTING OFF TOO QUICKLY AS IF THE TANK IS FULL. HOWEVER, I HAVE ALSO HAD THE OPPOSITE AT ONE PARTICULAR GAS STATION. EACH TIME I GOT TO THIS PARTICULAR STATION, THE GAS PUMP CLICKS OFF, BUT GAS CONTINUES TO FLOW AND SPILLS INTO THE TANK AND ALL OVER THE VEHICLE. THIS ONLY HAPPENS WITH MY GMC ENVOY AND NOT ANY OTHER FAMILY OR FRIENDS' VEHICLES AT THE SAME GAS STATION. IT HAPPENS EACH AND EVERY TIME WITH THE ENVOY SO WE HAVE HAD TO STOP USING THAT STATION FOR THE ENVOY FILL-UPS. AFTER SEEING THE MANY COMPLAINTS ABOUT THE CRACKED GAS HOSE AND ISSUES WITH LEAKS, I WANTED TO MAKE SURE THAT SOMEONE KNOWS THERE ARE A LOT OF PROBLEMS WITH THE GAS TANKS ON THE ENVOYS. I AM VERY CONCERNED THAT THE DESIGN OF THE GAS TANK AND ASSEMBLY IS A FAULTY DESIGN AND WILL RESULT IN INJURIES. *JB
I OPENED UP MY HATCHBACK AND HEARD A NOISE LIKE SOMETHING IS BREAKING. I CLOSED THE HATCHBACK AND LOOKED ABOVE TO SEE IF THERE WAS SOMETHING STUCK ABOVE IN THE HATCHBACK DOOR. THERE WAS NOTHING THERE AND NOTHING FOUND TO BE BROKEN. I AGAIN TRIED TO OPEN IT AND AGAIN HEARD A CLICKING, CRACKING, BREAKING TYPE NOISE. I CALLED THE DEALER AND THEY SAID THEY WOULD LOOK AT IT. ALTHOUGH I HAD JUST BOUGHT MY CAR THEY REFUSED TO REPAIR THIS BECAUSE THEY SAID IT WAS NOT COVERED BY MY WARRANTY BECAUSE IT IS CONSIDERED "COSMETIC". I WAS TOLD THERE IS SOMETHING WRONG WITH THE HINGES THAT HOLD THE DOOR. THAT DOES NOT SOUND COSMETIC. I WAS ALSO TOLD THAT THE DOOR COULD FALL OFF AT ANYTIME (NOT SURE IF THIS IS TRUE OR A SCARE TACTIC TO GET ME TO SPEND BIG BUCKS TO GET IT FIXED) BUT THAT ALSO DOES NOT SOUND LIKE SOMETHING COSMETIC. IT SOUNDS MUCH MORE SERIOUS TO ME AND I AM PRETTY UPSET THAT THEY ARE NOT RECALLING THIS SINCE IT SEEMS LIKE A SERIOUS ISSUE THAT I WAS TOLD IS A COMMON OCCURRENCE IN MY TYPE OF VEHICLE. *JB
REAR HATCH COVER FOR 2003 GMC ENVOY XL, IN WINTER CLIMATES, SNOW THEN ICE COLLECTS AND IT CAN BREAK, POTENTIALLY COME OFF GOING DOWN THE HIGHWAY, COULD IT CAUSE AN ACCIDENT? HASN'T HAPPENED YET, BUT THEY STILL HAVE NOT CHANGED THE DESIGN, AND ACCORDING TO FORMER SERVICE WRITER AT LOCAL DEALERSHIP,THEY HAVE REPAIRED OR REPLACE SEVERAL. FIRST REPAIR CONSISTS OF USING ADHESIVE UNDER HATCH, DOESN'T LAST LONG. I CONSIDER IT A DESIGN DEFECT, THAT SHOULD BE CHANGED, AGAIN WOULD ONLY BE A PROBLEM IN WINTER CLIMATE AREAS. INCIDENT DATE IS DATE SCHEDULE FOR REPLACEMENT OF PART. *JB
EVERY TIME YOU EXIT THE VEHICLE AND CLOSE THE DOOR OR TOUCH ANY THING THAT IS METAL AFTER EXITING THE CAR YOU GET SHOCKED....SPARKS FLY. I AM CONCERNED THAT SOMEDAY I WILL BE PUMPING GAS AND ONE OF MY CHILDREN IS GOING TO GET OUT OF THE CAR AND TOUCH SOMETHING AND SPARK AN EXPLOSION OR FIRE. *NM
I HAVE A GMC ENVOY 4WD, ON 2 OCCASIONS THE VEHICLE HAS LOCKED THE GEAR INTO 4WD AND 4HI. VEHICLE WILL NOT RESPOND TO COMMAND TO SHIFT GEARS TO NORMAL DRIVING IN 2WD. IN TURN THIS LEADS TO PROBLEM WITH THE VEHICLE BRAKING SYSTEM--VEHICLE TAKES TOO LONG TO STOP DURING NORMAL BRAKING. THE VEHICLE ALSO BECOMES VERY UNSTABLE ON THE ROAD--KEEPS SHIFTING SIDES MAKING HARD TO KEEP THE VEHICLE IN A STRAIGHT ALIGNMENT DURING DRIVING. I HAD THE VEHICLE INSPECTED BY A GMC AUTHORIZED DEALER IN NOVEMBER, 2005 AT WHICH POINT THEY FOUND OUT THAT THERE WAS A PROBLEM WITH THE TRANSFER CASE WHICH CAUSES IT TO BREAK APART. THIS IN TURN CAUSES ALL THE OTHER SYSTEMS IN THE VEHICLE TO MALFUNCTION BECAUSE IT'S A COMPUTERIZED SYSTEM. THE TRANSFER CASE WAS REPLACED WHICH TEMPORARILY FIXED THE PROBLEM UNTIL FEB, 2006 AND THE SAME PROBLEM RECURRED. I HAVE MADE GMC AWARE OF THE PROBLEM AND THEY REFERRED ME TO THE DEALER. ON SPEAKING WITH THE DEALER I BECAME AWARE THAT THIS IS AN ONGOING PROBLEM WITH GMC ENVOY AND THE DEALER IS AWARE OF THE PROBLEM. THE ONLY WAY GMC IS RESOLVING THE PROBLEM IS REFERRING CUSTOMERS TO THE DEALER FOR A REPLACEMENT ON THE TRANSFER CASE--WHICH HAPPENS TO BE THE SAME ONE THAT KEEPS MALFUNCTIONING. AT THIS POINT GMC DOES NOT HAVE A DIFFERENT TRANSFER CASE THAT WILL RESOLVE THE ISSUE ONCE AND FOR ALL. GMC IS ALSO WILLING TO FIX YOUR VEHICLE AS LONG AS IT'S UNDER WARRANTY BUT ONCE IT'S OUT OF WARRANTY AND THE PROBLEMS WITH THE TRANSFER CASE PERSIST, YOU HAVE TO PAY OUT OF POCKET.
DT*: THE CONTACT STATED ON 10-14-04 BOTH REAR DOOR LATCHES WERE REPLACED BECAUSE THE DOORS WERE FAILING TO LOCK. IN 2-06 THE CONTACT RECEIVED A RECALL LETTER CONCERNING THE LATCHES/LOCKS AND LINKAGES; NHTSA RECALL # 05V494000. ON 3-13-06 THE DEALERSHIP REPLACED THE WEATHER STRIPPING AROUND THE REAR DOORS AND INSPECTED THE VEHICLE FOR CORROSION ON THE LATCHES. THE DEALERSHIP DETERMINED THERE WAS NO CORROSION ON THE LATCHES. ON 4-8-06 WHILE DRIVING AT 40 MPH, AS THE CONTACT WAS MAKING A RIGHT TURN, THE PASSENGER SIDE REAR DOOR FLEW OPEN, CAUSING EXTENSIVE DAMAGE TO THE FRONT PASSENGER DOOR AND TO THE REAR PASSENGER DOOR. BOTH CHILD SAFETY LOCKS WERE ENGAGED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON 4-08-06.
THE ENGINE ON MY 2003 ENVOY XL CAUGHT FIRE AND THE CAR WAS COMPLETELY ENGULFED BY THE FIRE. THE INCIDENT OCCURRED AFTER DRIVING UP A ROAD RISING 1500 VERTICAL FEET OVER A DISTANCE OF 3.5 MILES. NO WARNING LIGHTS CAME ON BEFORE SOMEONE OUTSIDE THE CAR ALERTED US TO THE FIRE. THE VEHICLE HAD 36000 MILES ON IT AND HAD RECENTLY HAD ALL THE RECOMMENDED SERVICE COMPLETED INCLUDING OIL CHANGE AND TRANSMISSION AND FUEL SYSTEM FLUSHES. THE ONE ISSUE WHICH THE GMC DEALER HAD BEEN UNABLE TO FIX WAS A LEAK TO THE FRONT PINION SEAL. THE DEALER HAD THE CAR FOR TWO DAYS AND COULD FIND NO PROBLEM EVEN THOUGH A VERY REPUTABLE REPAIR SHOP HAD ALERTED US TO THE PROBLEM WHILE PERFORMING THE OTHER MAINTENANCE AND SUGGESTED THAT WE HAVE THE DEALER ADDRESS THE PROBLEM WHILE THE CAR WAS UNDER WARRANTY. AFTER THE DEALER SAID THERE WAS NOTHING THEY COULD DO I WAS TOLD BY A SERVICE MANAGER THAT HE DIDN'T WANT TO REPLACE THE SEAL BECAUSE IF IT WAS SOMETHING ELSE IT WOULD HAVE BEEN A WASTE OF MONEY TO REPLACE THE SEAL. THE FIRE SEEMED TO ORIGINATE FROM A LOCATION A QUARTER OF THE WAY IN FROM THE PASSENGER BUMPER ABOUT AS FAR BACK AS THE TIRE. SINCE THIS INCIDENT HAPPENED WITHIN THE LAST TWELVE HOURS I DON'T KNOW WHAT THE CAUSE COULD BE. OUR INSURANCE AGENT'S CLAIMS ADJUSTER WILL BE LOOKING INTO THIS I'M SURE. THERE DOESN'T APPEAR TO BE ANY RECALL RELATED TO THIS ISSUE. WE HAD SEVEN PEOPLE IN THE CAR TODAY INCLUDING 3 CHILDREN AND 2 SENIOR CITIZENS. LUCKILY EVERYONE WAS ABLE TO GET OUT UNHARMED BUT WE HAD
SERVICE ENGINE SOON LIGHT CAME ON, SMALL EMISSIONS FUEL LEAK, DEALERSHIP WANTED TO REPLACE FUEL TANK, OBVIOUS DESIGN FLAW, HOPING FOR RECALL. *NM
I TOOK MY 2003 GMC ENVOY TO THE DEALER TO HAVE THE BACK LIFT GATE CHECKED BECAUSE I NOTICED THAT THE PLASTIC SHIELD ON TOP DID NOT SEEM TO BE ALIGNED CORRECTLY AND WHEN I OPEN THE LIFT GATE IT MAKES A CRACKING SOUND. I WAS INFORMED BY MY DEALER THAT THE BRACKETS THAT SECURE THE LIFT GATE ARE SEPARATING AND NEED TO BE REPLACED. I HAVE NOT HAD A CRASH OR INJURY YET RELATED TO THIS. *NM
2003 GENERAL MOTORS GMC ENVOY XL DID NOT PROVIDE SUFFICIENT BRAKING WHEN BRAKES WERE STRONGLY APPLIED IN A LOW SPEED (10-15 MPH) SUDDEN STOP RESULTING IN A MINOR FRONT END COLLISION WITH THE BACK OF ANOTHER VEHICLE THAT CAME TO AN ABRUPT STOP. EVEN THOUGH THE BRAKE PEDAL WAS STRONGLY APPLIED, THE VEHICLE TOOK MORE DISTANCE TO STOP THEN EXPECTED. VEHICLE WAS TAKEN TO DEALERSHIP FOR INSPECTION, BUT DEALERSHIP DID NOT ACKNOWLEDGE FINDING ANY PROBLEM. THIS VEHICLE DOES NOT HAVE ADEQUATE STOPPING POWER IN EMERGENCY SITUATIONS. *JB
I HAVE A 2003 GMC ENVOY XL 6 CYLINDER. I PURCHASED THIS VEHICLE NEW. ALWAYS SERVICED AND ONLY HIGHWAY MILES. MY TRANSMISSION GETS STUCK INTO 2ND AND 3RD GEAR. IT COSTS ME $2300 TO REPAIR THIS ISSUE. NO SUPPORT FROM DEALER OR GMC. *JB
LEFT REAR DOOR LATCH DOES NOT RELEASE 100% OF THE TIME, MAKING IT IMPOSSIBLE TO OPEN DOOR FROM OUTSIDE. *NM
I HAVE A 2003 GMC ENVOY XL. I HAVE TO CONSTANTLY REPLACE HEAD LAMP BULBS AS THEY CONTINUOUSLY BURN OUT. I ALSO HAVE A PROBLEM WITH THE TURN SIGNAL. IF I HAVE THE HEAT ON, THE SIGNAL WON'T BLINK - JUST LIGHTS UP. I AM USING TODAY'S DATE ALTHOUGH THIS HAS BEEN GOING ON SINCE LATE NOVEMBER. I ALSO HAD THE PROBLEM WITH THE BACK DOORS AND HAD TO REPLACE THE LATCH ON ONE OF THE DOORS IN SEPTEMBER AND I CAN FEEL IT GOING ON THE OTHER DOOR AS WELL. *JB
BOTH REAR WINDOWS DROPPED OPEN WITHOUT REASON OR CAUSE DURING HIGHWAY OPERATION. FIRST WINDOW WAS REPAIRED UNDER WARRANTY, SECOND FAILURE OCCURRED OUTSIDE OF WARRANTY. *JB
WE HAVE A 2003 GMC ENVOY XL. OUR CHECK ENGINE SOON LIGHT CAME ON. WE BROUGHT IT INTO SERVICE TWICE AND EACH TIME WE LEFT THEY SAID FIXED, BUT SOON THEREAFTER THE WARNING LIGHT CAME ON. WE WERE TOLD THEY REPLACED THE GAS CAP. WE NOTICE THAT WHEN WE GO TO FILL WITH GAS THERE IS NO WHOOSING SOUND WHEN WE REMOVE THE GAS CAP, AND IT IS VERY DIFFICULT TO FILL WITH GAS. THE PUMP KEEPS CLICKING OFF LIKE IT IS FULL. SOME TIMES IT TAKE 20 MINUTES TO FUEL THE AUTO. WE ALWAYS SMELL THE ODOR OF GASOLINE. IF WE DRIVE AND STOP SOMEWHERE, WHEN WE GET OUT YOU CAN SMELL THE GASOLINE. *NM
I HAD A FLAT TIRE AND WENT TO USE THE GMC PROVIDED JACK AND SPARE TIRE. THE JACK WAS HELD IN BY A LARGE RUBBER BAND THAT BROKE AS SOON AS I STARTED TO REMOVE IT. WHEN I WENT TO LOWER THE SPARE TIRE DOWN I HEARD A "CRUNCH" COME FROM THE GEAR END OF THE SPARE TIRE PULLEY. THE SPARE TIRE PULLEY, WHICH WAS MADE OF PLASTIC, BROKE INTO PIECES AND WOULDN'T ALLOW THE TIRE TO BE LOWERED ANYMORE OR RAISED. GMC SHOULD BE ASHAMED OF THEMSELVES FOR PROVIDING SUCH A LOUSY SYSTEM ON SOMETHING THAT IS OBVIOUSLY USED IN AN EMERGENCY SITUATION. NICE WAY TO SAVE A FEW DOLLARS. *NM
DT: THE CONTACT STATED THE JACK THAT THE VEHICLE IS EQUIPPED WITH IS INADEQUATE. THE JACK HAS TWO EXTENSION HANDLES, BUT THE EXTENSION HANDLES ARE NOT LONG ENOUGH TO BE TURNED WITHOUT GETTING UNDER THE VEHICLE. HAD A FLAT TIRE, AND WHEN THE CONTACT PUT THE JACK TOGETHER SHE REALIZED THE JACK HANDLES WERE NOT LONG ENOUGH. HER FATHER HAD TO CRAWL UNDERNEATH THE VEHICLE TO USE THE HANDLE. CALLED THE MANUFACTURER ABOUT THE JACK HANDLES ,AND THEY STATED THE JACK SHOULD BE EFFICIENT, AND IF A PERSON HAD TO GET UNDER THE VEHICLE, HE WOULD NOT BE HELD RESPONSIBLE. *AK
DT: THE CONTACT STATED THE GAS TANK ON 2003 GMC ENVOY HAD A LEAK IN IT WHERE THE SPOUT WENT INTO THE TANK. HE NOTICED THIS WHEN THE SERVICE ENGINE LIGHT CAME ON. HE TOOK VEHICLE TO THE DEALER, AND THE DEALER REPLACED THE GAS TANK. THE CONTACT FELT GMC SHOULD PAY THE EXPENSES. *AK *NM
DT: 2003 GMC ENVOY XL. THE GAS TANK CRACKED WHERE THE HOSE WAS CONNECTED TO THE GAS TANK. TOOK VEHICLE TO MECHANIC AFTER THE CHECK ENGINE LIGHT CAME ON AND THEY SAID NOT TO FILL UP MORE THAN HALF WAY. THE FUMES COULD CAUSE AN EXPLOSION. DEALER HAD TO ORDER THE TANK. CALLED MANUFACTURER AND THEY SAID THERE WAS NO RECALL. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THIS PROBLEM.*AK *JB
DT: WHILE DRIVING AT 35-40 MPH VEHICLE SUDDENLY LOST POWER AND THE STEERING WAS NOT OPERATING . THERE WAS NO RESPONSE TO THE VEHICLE AT ALL. THIS OCCURRED IN THE MIDDLE OF TRAFFIC OF A MAJOR HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALERSHIP. A DIAGNOSTIC TEST WAS DONE AND THE RESULT SHOWED THE NEED TO DO AN UPDATE OF SOFTWARE FOR THE TRANSMISSION CONTROL MODULE ( ECM) AND THE POWER TRAIN, IN GENERAL. THEY PERFORMED THE REPAIRS. *AK THE VEHICLE WAS SERVICED THE WEEK BEFORE THIS OCCURRED. *NM
FAULTY DRIVER SIDE SEAT BELT THAT WILL NOT RELEASE TO FASTEN. I HAVE TAKEN THE CAR IN AND THE REPAIR PERSON SAID THAT THERE WAS NOTHING WRONG, AND THAT IT JUST WAS CATCHING ON SOMETHING. ALSO, THE PASSENGER SIDE DOOR BEHIND THE DRIVERS SEAT WAS VERY HARD TO OPEN THE REPAIR PERSON AT THE SAME DEALERSHIP BROKE THE HANDLE TRYING TO OPEN THE DOOR. THE REPAIR SHOP DID FIX THE HANDLE FOR FREE, HOWEVER THE DOOR REMAINS STILL VERY HARD TO OPEN AND I WOULD NOT USE THIS PARTICULAR DOOR. AFTER A WHILE THE DOOR WOULD NOT CLOSE AND THE DOOR LATCH HAD TO BE REPLACED AT MY EXPENSE. THE BACK WINDOW WOULD NOT GO ALL THE WAY UP AND THE ACTUATOR HAD TO BE REPLACED ALSO. I AM NOT SURE WHAT MONTH THE FIRST INCIDENCE TOOK PLACE, BUT EVERYTHING SEEMED TO HAPPEN QUICKLY AFTERWARDS.*JB
SINCE WE HAVE THIS VEHICLE THE HEATING SYSTEM FAILS TO WORK PROPERLY. WE HAVE REPEATEDLY HAD THE DEALER AND A G.M. REPRESENTATIVE TRY TO REPAIR THIS PROBLEM. AFTER THEIR ATTEMPTS THE SYSTEM STILL DOESN'T OPERATE CORRECTLY AND NOW I AM LEFT WITH A DEFECTIVE AIR CONDITIONING SYSTEM THAT ONLY WORKS SOMETIMES. I AM HEARING FROM OTHER PEOPLE THAT KNOW WHO HAVE THIS VEHICLE AND THE CHEVROLET VERSION THE TRAILBLAZER THAT THEY HAVE VERY SIMILAR PROBLEMS. IN THE WRONG CIRCUMSTANCES NOT HAVING HEAT/DEFROSTER WORKING PROPERLY COULD BE A SAFETY HAZARD, YET THIS FAILS TO BECOME A RECALL OR ALERT TO DRIVERS. AS FAR AS THE A/C PROBLEMS MY SON ACTUALLY GOT HEAT STROKE IN THE BACK OF THE CAR ON A VERY HOT DAY DUE TO THE FACT THAT ONLY VENT WINDOWS OPEN IN THIS AREA AND UNLESS THE VEHICLE IS IN MOTION IT BECOMES VERY HOT IN THE THIRD ROW OF SEATS IN THIS VEHICLE IF THE AIR IS NOT WORKING CORRECTLY. G.M. SHOULD FIX THESE VEHICLES! I HAVE REPORTED MY PROBLEMS TO THE BETTER BUSINESS BUREAU AND I AM HOPING TO RETURN THIS VEHICLE TO G.M. EARLY. THIS CAR HAS ALSO HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE RADIO. I FEEL THAT SINCE THEY TRIED TO FIX THE HEATER THEY HAVE SCREWED UP SOMETHING ELSE IN THE ELECTRIC SINCE THEY HAD TO REGROUND THE WHOLE SYSTEM AND THIS GROUND HAS ALREADY HAD TO BE REGROUND DUE TO THE FACT THAT IT DISENGAGED ITSELF FROM THE VEHICLE, DOESN'T SOUND LIKE A SAFE REPAIR TO ME. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 GMC Envoy XL → · Every Envoy XL year → · How the figures are calculated →