TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT DRIVER MODULE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2007 GMC Envoy 360
Owners filed 25 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 5 | 0 | 2 | 0 | |
| Exterior Lighting | 4 | 0 | 0 | 0 | |
| Fuel System, Gasoline | 3 | 0 | 0 | 0 | |
| Visibility › Power Window Devices and Controls | 2 | 0 | 0 | 0 | |
| Air Bags | 2 | 1 | 0 | 2 | |
| Visibility/Wiper | 1 | 0 | 0 | 0 | |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | |
| Structure › Body › Tailgate › Hinge and Attachments | 1 | 0 | 0 | 0 | |
| Fuel System, Other | 1 | 0 | 0 | 0 | |
| Exterior Lighting › Headlights | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsTL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AT APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,725.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF AND FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING APPROXIMATELY 55 MPH, THE EXTERIOR HEADLAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED IN THE SWITCH, IT WOULD NOT TURN ON. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED. HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,700.
TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER WINDOW CONTROL PANEL FAILED TO WORK. THE CONTACT WAS UNABLE TO ROLL THE WINDOW UP AND DOWN. THE DEALER STATED THAT THE DRIVER SIDE MASTER POWER WINDOW SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
IN 2012, GMC RECALLED THE 2007 ENVOY FOR A FAULTY SWITCH THAT WAS SHORTING OUT AND CAUSING FIRE ON THE PASSENGER DOOR. THERE WAS A DELAY BETWEEN THE TIME THE RECALL WAS ISSUED AND WHEN MY VEHICLE WAS UP FOR REPAIR DUE TO A BACK ORDER OF PARTS. IN MAY 2013, THE CONSUMER WAS TOLD THE PARTS WERE IN AND THE LOCAL GMC DEALER REPAIRED THE SWITCH (12180) "PER SERVICE PROCEDURE" WHICH MEANT, A COATING WAS PUT ON THE DOOR SWITCH HOWEVER, THE CONSUMER WAS NOT MADE AWARE TO THE EXACT NATURE OF THESE "PROCEDURES." AT THE END OF JUNE 2013, THE DOOR HAD SHORTED OUT AND WAS AGAIN TAKEN IN TO THE GMC DEALER AND ACTUALLY REPLACED AFTER ENDANGERING THE LIVES OF 4 INDIVIDUALS WHO VISITED A GAS STATION AS THE LAST STOP. WHEN A CLAIM WAS OPENED WITH GM, THE CONSUMER WAS GIVEN A LOT OF "I UNDERSTAND" AND NO OTHER ANSWER COULD BE GIVEN EXCEPT FOR IT WAS STANDARD PROCEDURE TO "BAND-AID" THESE SWITCHES. FINALLY, THE GM REPRESENTATIVE SUPPLIED THE CONSUMER WITH THE EXCUSE THAT THE PART WAS NOT IN YET AND THAT WAS WHY IT WAS NOT FIXED IN THE FIRST PLACE. A POOR ATTEMPT TO RELIEVE THEMSELVES OF ANY LIABILITY. *TR
FUEL GAUGE TOTALLY STOPPED WORKING. *TR
2007 GMC ENVOY ENTIRE ELECTRICAL (INSTRUMENT AND IGNITION) FAILURE AND SHUT DOWN WHILE DRIVING. PLACED IN NEUTRAL AND RESTART WHILE ON THE ROLL, LOST POWER STEERING AND POWER BRAKING ABILITY. *TR
SENDING UNIT INSIDE OF GAS TANK: WHEN FULL OF GAS, GAUGE SAYS BELOW EMPTY & GAS LIGHT COMES ON. WHEN 7/8 FULL TO ALMOST EMPTY GAS GAUGE READS CORRECT, WHEN EMPTY GAS GAUGE READS 2ND TO LAST LINE, CAR RUNS OUT OF GAS & NO GAS LIGHT COMES ON. WHEN YOU ARE DRIVING AT 50 MPH AND RUN OUT YOU COULD CRASH. WHEN CAR IS PARKED FOR 4+MIN. GAUGE GOES BELOW EMPTY & FUEL LIGHT COMES ON. *TR
FUEL SENSOR FAILED ON VEHICLE LESS THAN 2 YEARS OLD BUT PAST WARRANTY. SYMPTOMS WERE FUEL GAUGE FAILED TO WORK OR WORKED INCORRECTLY AND ENGINE LIGHT WOULD COME ON INTERMITTENTLY. I WAS UNABLE TO DETERMINE HOW MUCH GAS WAS IN TANK. HAD TO PAY $630 FOR PARTS AND LABOR TO REPLACE FUEL SENSOR SINCE I AM 5K MILES OVER THE 36K WARRANTY. *TR
TL*THE CONTACT OWNS A 2007 GMC ENVOY 360. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BEGAN TO SMELL SMOKE. HE NOTICED THE SMOKE COMING FROM THE PASSENGER SIDE INSTRUMENT PANEL. HE PULLED THE VEHICLE OVER AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE PASSENGER COMPARTMENT WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL DUE TO THE INSTRUMENT PANEL. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 28,000.
MALFUNCTIONING GAS GAUGE 2007 GMC ENVOY CAR ONLY HAS 20,000 MILES. HAS TO BE A DEFECT. CONTACTED DEALERSHIP. SOLD CAR AS IS NO WARRANTY! *TR
2007 ENVOY- DECIDED TO ROLL DOWN PASSENGER WINDOW TO LET FRESH AIR IN, CABLE MECHANISM FOR PASSENGER WINDOW BROKE IN HALF WINDOW FELL DOWN THE DOOR, WINDOW IS NOW BEING HELD UP BY DUCT TAPE. THE CHECK ENGINE LIGHT IS ON, NOTHING IS WRONG WITH VEHICLE, THE LOW FUEL LIGHT IS ON CONSTANTLY EVEN WHEN IT HAS A FULL TANK. THIS IS A 2007 ENVOY WITH ALL OF THESE PROBLEMS, HAS BEEN GREAT VEHICLE SINCE 2 WEEKS AGO WHEN IT GOT EXTREMELY COLD AND ALL THE PROBLEMS OCCURRED. *TR
I TOTALED MY 2004 GMC ENVOY ON BLACK ICE, I HIT MY NEIGHBOR PRETTY MUCH HEAD ON. MY AIR BAG DID NOT GO OFF NOR DID MY SEAT BELT HOLD MY IN PLACE, I REPORTED THIS ACCIDENT AND DYSFUNCTION TO GM AND AFTER THEIR INVESTIGATION THEY SAID THE VEHICLE FUNCTIONED PROPERLY. I DON'T UNDERSTAND HOW THIS COULD BE, WE BOUGHT THE ENVOY NEW THE AIR BAG SHOULD HAVE DEPLOYED AS WELL AS THE SEAT BELT SHOULD HAVE LOCKED ME IN PLACE, AS IT WAS I HIT THE WIND SHIELD, HAD SWELLING IN MY BRAIN, I ALSO HIT THE TOP OF THE ENVOY AND CAME DOWN AND HAVE TWO CRUSHED VERTEBRAE IN MY BACK STILL TO THIS DAY, I HIT THE DRIVERS DOOR AND THEN BROKE THE STEERING COLUMN AND THE CENTER CONSOLE WITH MY BODY, AGAIN BECAUSE THE AIR BAG DID NOT GO OFF NOR DID THE SEAT BELT HOLD ME IN PLACE. I CAN NOT UNDERSTAND HOW THEY (GM) CAN SAY EVERYTHING FUNCTIONED CORRECTLY!*TR
TL*THE CONTACT OWNS A 2007 GMC ENVOY 360. ON THREE SEPARATE OCCASIONS, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWITCHED FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS HAVING AN ELECTRONIC CONTROL MODULE FAILURE, WHICH NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 12,400.
ENGINE STALLED WHILE DRIVING DOWN AN INCLINE WITHOUT ANY INDICATION UNTIL APPLYING THE BRAKES TO FIND THE POWER BRAKES HAD BEEN LOST. WEATHER CONDITIONS WERE SLICK AND THE VEHICLE STARTED TO SPIN AND COULD NOT BE CORRECTED DUE TO LOSS OF POWER STEERING. VEHICLE COULD NOT BE SLOWED USING THE LOWER ENGINE GEARS. ONCE THE VEHICLE COASTED TO A STOP, THE BATTERY LIGHT CAME ON. THE VEHICLE WAS PUT IN PARK, TURNED THE KEY TO THE ENGINE-OFF POSITION AND THEN ON. ONSTAR DIAGNOSTICS DID NOT DETECT ANY PROBLEMS IN SYSTEM TESTS. FUEL LEVEL WAS APPROX. 3 GALLONS. ***************************************************************************************************THE FAILURE ALMOST CAUSED AN ACCIDENT OF RUNNING OVER A PEDESTRIAN AND COLLISION WITH OTHER VEHICLES (NO CONTROL AND NO WARNING FROM THE VEHICLE SYSTEMS OF STALL). THIS IS THE SECOND INCIDENT; INITIAL INCIDENT OCCURRED WHILE LEAVING INCLINED DRIVEWAY - POTENTIAL OF ENTERING ROADWAY. MY CHILD WAS RIDING AS A PASSENGER IN THE VEHICLE FOR BOTH INCIDENTS. *************************************************************************************************** *TR
20 of 25 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.