2017 GMC Acadia complaints

The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall on air bag and GM has no parts available to fix the issue. Recall announced May 2023. I called GM and they indicated no parts were available yet. Don’t you think it’s about time GM gets the parts to fix the recall??

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle frequently shows the error "Shift to Park" when I attempt to turn off the car after it is placed in park - which is confirmable via the instrument panel. The vehicle electronics will not turn off until the error is cleared. At times I cannot clear the error and I've had to set my parking brake and leave the car electronics running while I go into a store, which leaves car unsecured and drains the battery. The car has gone into my local GMC dealer for repairs. The first time I took it in (August 2020), I was 365 miles outside my warranty and GMC refused to pay for the repairs. The dealership felt certain a recall would be issued and suggested I have harness switched which they admitted was a band-aid fix and that it wouldn't fix the issue, but it would allow a period where the error disappears (which it did) - until a recall is issued. The Shift to Park error reappeared about 1.5 years later. I took my Acadia back to the dealership and was told they could not replicate the error and therefore there was nothing they could about it. The error is happening much more often and I've scheduled another repair appointment to address the problem.

There's a shuddering, clanking sound coming from the torque converter when the engine shifts gears at 25-35 mph. I also noticed that it happens when it transitions from 4 cylinders to 6 cylinders. There's a sweet spot somewhere in there. It has also happened on the highway from 65-75 mph. This also happens when it's switching from 4 cylinders to 6 cylinders.

There is a big time shudder and the dealer will not believe me because it doesn’t do it for them. They did admit there is a problem but won’t fix it. I did the transmission fluid exchange like they said and still the problem. I see service bulletins for it but no recall. It’s is now out of warranty and I will have to pay for it. This is not right

Seatbelt buckles are defective. Unable to latch properly in first 2 rows. In 3 led row seatbelt is also defective. Somehow my daughter got tangled in seatbelt and could not breathe, I was forced to cut seatbelt with scissors. Always had seatbelt problems since purchase. However due to the trauma my daughter faced I am very concerned.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact stated while driving 20 MPH and accelerating to 25 MPH, the vehicle jerked and downshifted, and decelerated to 17-18 MPH. The contact stated that the failure occurred several times while driving. Additionally, the contact stated while driving 5 MPH and attempting to come to a complete stop, the brake pedal was depressed, but the vehicle shuddered and failed to respond. The check engine warning light was illuminated. The contact depressed the brake pedal harder, and the vehicle responded. The contact stated that the failure had been recurring while driving, causing him to shift to neutral(N) while depressing the brake pedal. The vehicle was taken to an independent mechanic, where the diagnostic test codes: P0010, P0016, P0018, and P0507 were retrieved. The mechanic determined that the engine and an unknown part needed to be replaced. The vehicle was not repaired. Two unknown dealers were notified of the failure and informed the contact the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Shift to park warning and can’t shut car off

Shifter shifts to park but park will not engage. The vehicle chimes a warning that the vehicle is not in park. This was replaced by a GMC dealership under warranty in 2019. The problem has now came back. One of the parts ladies has the same year vehicle and replaced her in 2019 and just had to replace her again last month. The vehicle is out of warranty now and the dealership has not looked at the vehicle yet because my daughter drives it but she’s in college 5 hours away. There is no warnings both times this has happened.

Michelin Premier LTX 235/55R20 Premature wear First set was replaced 12/11/2019 with 27,952 miles on vehicle. Complaint is the second set checked on 7/23/2023 with 49,122 miles on vehicle or 21,170 miles on tires showing premature wear measuring 6.1 to 5.9 /32nds groove depth. Tires are not going to make the 60,000 miles wear rating expected for such an expensive tire. Tires are rotated when vehicle is serviced, alignment was checked before installing new tires.

I have a 2017 GMC Acadia with what I call a "Shift to Park" issue. This originally showed up with about 27,XXX miles on the car. It was repaired by the dealer on 9/25/2019. It worked perfectly until it started back up about six weeks or so ago with approximately 57,XXX miles on the car. I was told when it was originally fixed that they knew the issue and had an earnest fix. Not they want >$500 to fix a problem that they were supposed to fix the first time. Here is the issue. When you shift to park, and try to turn the car off, you get an error message that you need to "shift to park". I assume that the car is in park, but not sure with this warning message. You have to start it back up multiple times and play with the shifter. The other option is to let the warning keep flashing and wear the battery down. I have replied the battery on this car two times. When researching this issue on the internet, I see that there are several class action lawsuit for this issue so GM is well aware of the issue. They have apparently figured out the issue because it only affected the 2017 and 2018 Acadias from what I can tell. AS you can tell fro the mileage, this car has low annual miles and ha always been serviced by a GM dealer.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that there was message indicating that the air bags needed to be serviced. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 51,000. VIN tool confirms parts not available.

Vehicle will apply breaks abruptly on its own whenever it thinks a vehicle is too close. Was in traffic and it kept slamming on the breaks as I would try and move forward. Will slam on the breaks whenever I attempt to just slow down during the course of driving. Was on the highway and anytime I pressed the breaks to slow down, automatic breaks would slam down breaks on its own. Drove vehicle right to dealership as the was a major safety issue for me especially with my baby in the car.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number:23V334000 (Airbags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The seatbelt alarm system does not work and the seatbelt sign does not work.

I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.

This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed thermostat and thermostat sensor. The contact was informed that the thermostat and thermostat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 94,000.

Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if j

I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.

The contact owns a 2017 GMC Acadia. The contact stated that when the front driver’s side seat was adjusted, the air bag warning light illuminated, and a message displayed on the instrument panel “Service Air Bags”. The vehicle was taken to the dealer where it was diagnosed; however, the contact was informed by the mechanic not to adjust the front driver’s side seat due to adjusting the seat triggering the sensor. The contact was concerned for her safety while operating the vehicle. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FILING A COMPLAINT ON A DRIVERS AIRBAG RECALL, IM AN OWNER OF A GMC ACADIA 2017. THIS RECALL WAS GENERATED BACK IN MAY 2023. ITS NOW 27 SEPT 2023. I CALLED BUICK AND WAS TOLD "PARTS WERENT AVAILABLE YET", I THEN CALLED GMC AND WAS TOLD "THERES NO REMEDY". I THEN PROCEED TO INVESTIGATE OPTIONS ON HOW TO BEST KEEP MY FAMILY SAVE AND I LOOK ON YOUR SITE (NHTSA.GOV) AND IT STATES "Remedy- Dealers will replace the front-driver airbag module." IM NOW TRYING TO UNDERSTAND WHY MY FAMILY AND MY LIFE HAVE NO VALUE AS A CUSTOMER AND OWNER. WHY CANT I GET THE AIRBAG REPLACED IF THATS THE FIX? Manufacturer Recall Number: N232404980 NHTSA Recall Number: 23V334/ MY VIN IS [XXX] . MY CELL: [XXX] / [XXX] I WOULD GREATLY APPRECIATE YOUR ASSITANCE IN GETTING THIS TAKEN CARE OF IN A TIMELY FASHION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 GMC Acadia. The contact stated while driving at approximately 5 MPH, the vehicle experienced phantom braking. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 114,590.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

GM is not doing anything to remedy this airbag recall. They are not allowing their own employees to drive the company car with the same recall yet they are expecting the consumer to continue to drive it knowing, if deployed, the driver airbag could explode shrapnel and kill or harm myself and my children in the car. They are not providing any replacement car for me to drive in while they come up with a solution and they are also not wanting to give me anything close to a fair value to trade it in. So, if I want to sell my car, which I own outright, I will lose thousands of dollars from only owning it for three years. They have no remedy or timeline on when one might be available. GM is the only manufacturer not making right on this recall.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The manufacturer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• Steering and Air conditioning • Possible death and heat stroke •Yes •No •No, just came on all of a sudden

The contact owns a 2017 GMC Acadia The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

Shift to part to turn off vehicle but vehicle does not recognize shift to park and repeatedly requires turning the car back on to try to maneuver gear shift until it finally recognizes it is in park and can be turned off. I have had to restart my care 10-20 times before it finally recognizes it is in park and will turn off and unlock the doors. This is a repeated issue that has been going on for at least 6 months but happened again today requiring 17 restarts.

The TaKata air bags in my vehicle have been identified as defective yet no recall notice has been sent.I called GM and they told me the part is not available and I will be notified when it is available .How long can this go on?

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN. The recall came out in May, there has been no remedy made available yet. The recall lists potentially fatal outcomes, and there is no resolution to be had.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nothing happened. GM sent a letter telling me that the airbag COULD rupture and call serous injury or death. I am not driving the vehicle.

This is a known issue with GM 2016-2019 various models including my 2017 Acadia . the shift mechanism does not know that it is in Park position and so indicates "shift to park" on dashboard lights. Therefore ignition switch stays on and accessories that are on will run battery down in a couple of hours. Sometimes the engine will not cut off until you turn it on and off many times. The dealer estimates cost to fix of between $500 and $700. They want an additional $125 for diagnosis, which they already know problem. I found the Service Bulletin on it (19-NA-206) which calls for $42.43 in parts and 1.4 hrs labor. Many people are being ripped off on this problem, which should be a manufactor's recall ! They continued to use defective parts for years after they were aware of this hazard. Please HELP ! I don't think that I should have to pay for this repair!

My Wife and I purchased the 2017 GMC Acadia All Terrain in August 2017. It always had some low gear hard engagement issues. It also had issues of not locking into park when placing in Park. If we released and re-shifted it would engage. On two occasions we had the GMC dealership Durand GMC Leominster MA. check the transmission. Around 34,000 miles and again around 55,00 0 miles On both occasions they claimed they could not recreate the incident I complained about. I told them I believed that to be impossible as it was common, especially going up hill. The service manager was adamant that their was no issue. As I was close to my powertrain warranty expiring I asked again with the same response. In May we started having serious transmission slippage, It became dangerous so we took it to Durand and they found a hole in a fluid tube caused by wear from a support clip. Their repair cost was high, I took it to a respected mechanic. He repaired the tube, unfortunately, the slipppage got worst and we will replace the transmission. My internet research shows many incidents like mine. I want to make it known that my vehicle concerns were swept under the rug. GMC repair video link Please watch the video of YOUR vehicle at this website: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 GMC Acadia equipped with Bridgestone Tires, Tire Line: Dueler H/L Alenza Plus, Tire Size: P255/55/R20. The contact stated that rear driver’s side tire had continually experienced the loss of air pressure. While the vehicle was in for service, the mechanic stated that all the four tires were dry rotted and might continue to experience the failure. The contact stated that the tires were purchased new in 2021. The local dealer was contacted regarding the failure. The manufacturer was not notified of the failure. The failure mileage was 70,000.