Page 14 of 15 · complaints 651–700 of 707

2017 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed Nov 15, 20172,500 milesDE

HELLO, IS ANYONE INVESTIGATING THE HORN PROBLEM WITH THE 2017 GMC ACADIA THAT IS WELL-DOCUMENTED IN MANY PLACES, INCLUDING YOUR OWN NHTSA WEBSITE? THE SAME PROBLEM LIKELY EXISTS WITH THE 2018 MODELS AS WELL. THIS HAS BEEN AN ISSUE SINCE THE '17 MODELS WERE FIRST INTRODUCED IN 2016 AND GM SAYS THEY CAN'T FIX IT. A SAFETY ISSUE AND THEY CAN'T FIX IT? THIS VEHICLE NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT, OR WORSE. GM DEALERS ARE STILL SELLING THESE VEHICLES TO UNINFORMED BUYERS AND THEY WILL NOT FIX THE PROBLEM.

Exterior Lighting
Filed Nov 11, 201716,000 milesMI

I ALMOST HIT A PEDESTRIAN WALKING ACROSS THE STREET IN FRONT OF MY CAR AT NIGHT AS I DID NOT SEE HIM DUE TO,THE HEADLIGHTS BEING TOTALLY INADEQUATE TO SEE IN FRONT OF THE CAR AND THE LIGHTS HAVE A BLIND SPOT WHEN ILLUMINATED AS THE DO NOT SHINE HIGH ENOUGH. THERE IS LIKE A SHELF EFFECT THAT WON'T ILLUMINATE ABOVE FOUR FEET OF THE ROAD IN FRONT OF YOU. ALSO THE LIGHT DOES NOT ILLUMINATE THE ROAD ENOUGH ESPECIALLY IN WET CONDITIONS. IT IS LIKE HAVING NO,LIGHT AT ALL.

Seat Belts
Filed Nov 9, 20171,400 milesNV

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE SECOND ROW MIDDLE SEAT BELTS BOTH FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO AUTONATION BUICK GMC WEST SAHARA (6400 W SAHARA AVE, LAS VEGAS, NV 89146; 702-605-5808) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS FAILED AND THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER WAS UNABLE TO CONFIRM IF AND WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

Exterior Lighting
Filed Nov 8, 2017MI

LOW BEAMS ARE TOO LOW....POOR ILLUMINATION....HIGH BEAMS ILLUMINATE THE TOP OF TREES.

Electrical System
Filed Nov 8, 20172,000 milesMI

HORN BUTTON IS VERY DIFFICULT TO ACTIVATE. TAKES 2 HANDS TO DEPRES...SAFETY CONCERN.

Exterior Lighting
Filed Nov 7, 20171,200 milesMI

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, 2727 28TH ST SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

Electrical System
Filed Oct 30, 20172,000 milesDE

TWO MONTH OLD 2017 GMC ACADIA DENALI FWD. HORN IS NEARLY IMPOSSIBLE TO OPERATE UNDER ANY CONDITIONS. IT TAKES TWO HANDS TO MAKE IT WORK AND ONLY WITH EXCESSIVE FORCE, AND IN ONLY ONE SPOT ON THE STEERING WHEEL. RECENTLY I WAS ALONGSIDE OF A BIG RIG AND THE DRIVER DID NOT SEE ME. HE STARTED TO MANEUVER INTO MY LANE AND THE ACADIA HORN WOULD NOT WORK. NEARLY CAUSED A MAJOR ACCIDENT ON A 70MPH POSTED HIGHWAY. THE DEALER KNOWS ABOUT THE PROBLEM AND IT HAS BEEN REPORTED TO GMC AND NHTSA BY MANY 2017 GMC ACADIA OWNERS. TO DATE, GMC OFFERS NO FIX FOR THIS PROBLEM. A RECALL OR AT LEAST A REPAIR BULLETIN NEEDS TO BE ISSUED BEFORE SOMEONE GETS HURT, OR WORSE. THIS IS A WIDESPREAD SAFETY ISSUE WITH THE 2017 GMC ACADIA, AND POSSIBLY THE 2018 GMC ACADIA IF THE SAME HORN ACTIVATION HARDWARE IS USED IN THE NEWER MODEL.

Exterior Lighting
Filed Oct 25, 2017500 milesMI

MY 2017 GMC ACADIA HAS SUCH POOR HEADLIGHT ILLUMINATION THAT I CANNOT SEE ADEQUATELY TO DRIVE AT NIGHT. I CAN BARELY SEE TO GET UP-AND-DOWN THE HILL TO OUR DRIVEWAY. EVEN ON BRIGHT ILLUMINATION, THE HEADLIGHTS ARE INADEQUATE. THERE SHOULD BE A RECALL ON THE HEADLIGHTS. OTHERWISE, THERE WILL BE ACCIDENTS. PEOPLE WILL GET HURT OR KILLED AND THERE WILL BE LAWSUITS.

Exterior Lighting
Filed Oct 10, 20175,500 milesLA

HEADLIGHTS ARE VERY DIM WHILE DRIVING AT NIGHT. ESPECIALLY WHEN ROADS ARE WET. WHEN THE ROADS ARE DRY THERE STILL ISN'T THAT MUCH OF A DIFFERENCE. DRIVING AT NIGHT WITH THESE HEADLIGHTS ARE VERY DANGEROUS AND COULD CAUSE MYSELF HARM IF NOT CORRECTED.

Unknown or Other
Filed Sep 30, 201750 milesNY

THE HORN ON THIS VEHICLE REQUIRES EXCESSIVE PRESSURE TO OPERATE. I WAS ADVISED BY DEALER THAT THEY ARE AWARE OF IT, HAVE A BULLETIN ON IT, BUT NO REPAIR. THIS SITUATION COULD BECOME A DANGER AS HORN DOES NOT FUNCTION WITH NORMAL PRESSURE. THIS ISSUE HAS BEEN WITH THE VEHICLE SINCE DELIVERY. 4/17. THIS VEHICLE WAS JUST SERVICED ON 9/27

Service Brakes
Filed Sep 27, 201718,200 milesWA

STOPPED AT AN INTERSECTION FOR A RED LIGHT, UPON GREEN LIGHT, ACCELERATOR TAPPED TO ENTER INTERSECTION AND FORWARD COLLISION BRAKING SYSTEM APPLIED BRAKES. NOTHING WAS IN FRONT OF VEHICLE AT TIME OF FORWARD COLLISION BRAKING SYSTEM APPLICATION. TAPPED ACCELERATOR AGAIN AND VEHICLE HESITATED BUT SLOWLY ACCELERATED TO NORMAL SPEEDS. THE VEHICLE BEHIND AT THE TIME BARELY STOPPED WHICH WOULD HAVE REAR-ENDED MY VEHICLE AND CAUSED A CHAIN REACTION. CONTINUED ON TO WORK, CAREFULLY APPLYING ACCELERATOR AFTER EACH STOP. VERY SCARY FOR THE VEHICLE TO STOP IN THE MIDDLE OF A BUSY INTERSECTION WITH TRAFFIC BEHIND AND NOT IMMEDIATELY ALLOWING DRIVER TO CONTROL ACCELERATION.

Air Bags
Filed Sep 23, 2017200 milesOH

HORN IS SO HARD TO PUSH NO ONE IN MY FAMILY CAN SOUND HORN GUYS AT DEALER COULD NOT GET IT TO SOUND WITHOUT EXCESSIVE FORCE THIS IS HIGHLY DANGEROUS NO ONE AT THE DEALER OR GMC WILL FIX IT THEY SAY IT WAS THE WAY IT WAS DESIGNED AGAIN VERY DANGEROUS SOME ONE NEEDS TO FIX THIS FLAW BEFORE SOMEONE DIES IN AN ACCIDENT BECAUSE THEY WERE UNABLE TO SOUND HORN TO AVOID COLLISION I WOULD HAVE NEVER IMAGED BUYING A BRAND NEW CAR I WOULD HAVE UNRESOLVED SAFETY CONCERNS WITH THE ANSWER FROM GMC AND THE DEALER BEING WE AREN'T FIXING IT SO I GUESS YOU SHOULDN'T DRIVE IT THAT'S THE FIX NOT TO DRIVE MY ONE AND ONLY BRAND NEW CAR HOW ABOUT GMC OR THE DEALER MAKING MY BRAND NEW CAR SAFE AND FIXING THEIR PROBLEM!!!!! THERE NEEDS TO BE A RECALL FOR THIS HORN

Exterior Lighting
Filed Sep 21, 201750 milesNJ

NIGHT DRIVING, HAS BECOME DANGEROUS. HEADLIGHTS ARE EITHER A POOR TECHNOLOGY OR ARE NOT AIMED PROPERLY. I AM MAKING THIS COMPLAINT IN HOPES THAT THE MANY OTHERS WILL COME FORWARD TO LET GM KNOW HOW SERIOUS THIS IS. I KNOW THAT I AM NOT THE ONLY COMPLAINT. I AM AN EXPERIENCED DRIVER OF MANY DIFFERENT VEHICLES. THIS IS BAD!

Steering
Filed Sep 19, 20177,799 milesIL

POWER STEERING FAILED/ LOSE OF POWER STEERING ON 5 TIMES RANGING FROM 2 SECOND TO AT LEAST 6 SECOND/STEERING LOST AT LOW SPEED GOING INTO DRIVEWAY OF GARAGE/STEERING LOST WHILE CAR AT RED LIGHT IN TRAFFIC WAITING FOR GREEN LIGHT TO GO

Electrical System
Filed Sep 13, 2017300 milesVT

IT IS VERY DIFFICULT TO SOUND THE HORN. IT TAKES MULTIPLE PRESSES AND OFTEN WON'T SOUND WITHOUT USE OF BOTH HANDS. THIS IS A SAFETY HAZARD. IT IS AN ONGOING HAZARD.

Electrical System
Filed Sep 9, 20177,708 milesSC

WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. SUBSEQUENTLY, WHEN PARKED, THE HORN REQUIRED EXCESSIVE PRESSURE TO ACTIVATE (TWO HANDS). TOOK THE VEHICLE TO THE DEALER, THE SERVICE ADVISOR TRIED THE HORN AND AGREED THAT IT REQUIRED EXCESSIVE FORCE TO BLOW THE HORN. P/N 84050792 WAS REPLACED WITH NO CHANGE IN THE PRESSURE REQUIRED TO BLOW THE HORN. RESEARCH SHOWS MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE.

Exterior Lighting
Filed Sep 7, 20171,700 milesIN

THE RADIO IS DANGEROUSLY BRIGHT WHEN DRIVING AT NIGHT. THE BRIGHTNESS IS AFFECTED BY THE BACKUP CAMERA; ONCE THE BACKUP CAMERA IS ACTIVATED THE RADIO BRIGHTNESS IS INCREASED AND WILL NOT DIM UNTIL YOU SHUT THE CAR OFF. THERE IS NO EASY WAY TO SHUT THE DISPLAY OFF WITHOUT NAVIGATING THROUGH THE TOUCHSCREEN MENUS, AND IF YOU ADJUST ANYTHING WITH THE RADIO OR HVAC THE DISPLAY COMES BACK ON AT FULL BRIGHTNESS. VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES, WITH GM ENGINEER VISITING TO SEE THE ISSUE. THERE ARE SOME ACADIAS WITH THE SAME RADIO THAT ISN'T AFFECTED BY THIS PROBLEM. WAS TOLD BY THE ENGINEER THAT THERE IS NOTHING THAT CAN BE DONE AND I HAVE TO JUST GET USED TO THE EXTRA BRIGHTNESS. THIS "EXTRA BRIGHTNESS" IS TOO DANGEROUS FOR ME TO DRIVE AT NIGHT, AS IT IMPAIRS MY VISION. I AM NOW STUCK WITH A $32000 VEHICLE THAT I CANNOT SAFELY DRIVE AT NIGHT.

Electrical System
Filed Sep 2, 2017100 milesDE

NEW 2017 GMC ACADIA DENALI FWD. LESS THAN 100 MILES. HORN DOES NOT OPERATE WITH NORMAL DRIVER PRESSURE UNDER ANY CONDITIONS. REQUIRES EXCESSIVE PRESSURE TO OPERATE, REQUIRING USING BOTH HANDS AND THEN ONLY IN ONE SPOT. GM IS AWARE OF THE PROBLEM AND HAS DONE NOTHING TO CORRECT, CALLING IT IS OPERATING "AS DESIGNED". THE DESIGN IS FLAWED AND GM FAILS TO ADMIT IT AND TAKE CORRECTIVE ACTION. IT IS PAST TIME THAT THIS PROBLEM IS FIXED, AS IT HAS BEEN REPORTED MANY TIMES BY OTHER GMC ACADIA OWNERS AND IS ON RECORD WITH THE NHTSA. DOES SOMEONE HAVE TO BE KILLED BEFORE A FIX IS RELEASED? DOES SOMEONE HAVE TO BE KILLED BEFORE THE NHTSA ACTS ON THIS POTENTIALLY LETHAL DEFECT?

Electrical System
Filed Aug 23, 20171,700 milesIL

THE HORN IS VERY HARD TO HONK. IT TAKES MY WIFE BOTH HANDS TO ACTIVATE THE HORN. I HAVE SEEN SIMILAR COMPLAINTS ON THE COMPUTER. I HAVE BEEN BACK AND FORTH WITH A GM REPRESENTATIVE FOR ABOUT 5 MOTHS AND HAVE GOTTEN NOWHERE. THEY APPARENTLY DO NOT SEE THIS AS A SAFETY CONCERN. I DO. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THEY ADJUSTED THE HORN, BUT THERE WAS NO IMPROVEMENT. WE CHECKED 3 OTHER ACADIAS ON THE LOT, AND THEY ALL HAD THIS PROBLEM.

Power Train
Filed Aug 19, 201725 milesIL

HARMONIC VIBRATION AT AROUND 1500 RPM WHILE HOLDING SPEED ANY GEAR OR MPH

Unknown or Other
Filed Aug 1, 2017100 milesMI

HORN BUTTON ON STEERING WHEEL IS VERY DIFFICULT TO DEPRESS TO ACTIVATE. USUALLY TAKES TWO HANDS TO ACTIVATE OR DEPRESS. IN A SITUATION THAT REQUIRES HORN USAGE THIS IS NOT A SAFE ACTIVATION USAGE.

Unknown or Other
Filed Jul 28, 201720 milesMO

THE HORN IS EXTREMELY DIFFICULT TO ACTIVATE. A PERSON MUST USE EXTREME WEIGHT AND PRESSURE TO GET THE HORN TO WORK. DEALERSHIP TOLD ME THAT I AM NOT THE FIRST PERSON TO COMPLAIN ABOUT THE ISSUE BUT AS OF YET THERE IS NO REPAIR THAT THEY HAVE TO FIX THE PROBLEM. THIS OCCURS NO MATTER WHETHER THE VEHICLE IS MOVING OR PARKED. THIS HAS HAPPENED EVERY SINCE THE VEHICLE WAS NEW. THE PROBLEM OCCURS EVERY TIME I TRY TO ACTIVATE THE HORN.

Air Bags
Filed Jul 21, 20172 milesSC

THE 2017 GMC ACADIA HORN TAKES AN UNREASONABLE AMOUNT OF FORCE TO ENGAGE. THIS HAS BEEN NOTED BY SEVERAL USERS. MY SPOUSE HAD A SEMI TRUCK COME INTO HER LANE A DAY AGO AND COULD NOT GET HORN TO SOUND TO WARN OTHER DRIVER. GMC DEALERSHIP INVESTIGATED AND SAID ITS JUST THE WAY THE ASSEMBLY WORKS IN THIS MODEL. I BELIEVE THIS REPRESENTS A SAFETY ISSUE AS IT MAKES THE HORN UNUSABLE WHEN YOU NEED IT QUICKLY AND WITHOUT TAKING YOUR EYES OFF THE ROAD. GM IS SAYING TO BAD.

Fuel/Propulsion System
Filed Jul 11, 20177,000 milesCA

THE GAS GAUGE INDICATOR SHOWED 90 MILES UNTIL EMPTY, BUT WAS ACTUALLY EMPTY. THIS OURRED DURING A FAMILY TRIP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. WE RAN OUT OF GAS ON TOP OF THE GRAPEVINE. FINALLY, AFTER A 3 HOUR WAIT, ROAD SERVICE BROUGHT GAS AND WE WERE ON OUR WAY TO THE NEAREST GAS STATION.

Power Train
Filed Jul 3, 2017300 milesNY

WHEN THE VEHICLE AUTOMATICALLY GOES INTO V4 MODE THERE IS A VIBRATION INSIDE THE CABIN. THE VIBRATION ALSO SOUNDS LIKE A BOOM NOISE INSIDE THE CABIN AND THE VEHICLE SHAKES WHILE DRIVING. THE PROBLEM SEEMS TO OCCUR AT 1500-1700 RPMS AND WILL CONTINUE UNTIL YOU ACCELERATE AND MAKE THE VEHICLE GO BACK INTO V6 MODE. DEALER ATTEMPTED TO FIX THE PROBLEM ON 2 OCCASIONS BUT WAS UNABLE TO. DEALER ACKNOWLEDGED THE PROBLEM AND CATEGORIZED IT AS A VIBRATION, DRONE, FLUTTER OR BOOM NOISE INSIDE THE CABIN WHILE VEHICLE IS IN AFM V4 MODE. PROBLEM HAS NOT BEEN FIXED.

Exterior Lighting
Filed Jun 13, 2017KS

2017 GMC ACADIAS EQUIPPED WITH HID HEADLAMPS WITH LOW BEAMS ACTIVATED ARE BLINDING TO ONCOMING DRIVERS.

Power Train
Filed May 13, 2017NJ

MY 2017 GMC ACADIS 6 CYLINDER AWD HAS EXCESSIVE VIBRATIONS THAT OCCUR AT 1400-1600 RPM AND AT VARIOUS SPEEDS.IT SEEMS LIKE THE TRANSMISSION REFUSES TO SHIFT AND IT LASTS FOR UP TO A QUARTER MILE.VIBRATION IS MOST PRONOUNCED AT SPEEDS OF 55-60 MPH THE DEALER DIAGNOSIS SAYS IT IS FUNCTIONING NORMAL. THE STRUTS WERE REPLACE AT1390 MILES AND MOTOR MOUNTS ADJUSTED, PROBLEM REMAINS, AUTO BROUGHT TO DEALER FOR RECALL AS PER BULLETIN 17109 BUT IT STILL VIBRATES EXCESSIVELY. THE LEAD MECHANIC AT THE DEALERSHIP SAID THE AUTO ADJUSTS TO THE DRIVER AND SAID THE VIBRATIONS WILL STOP AT ABOUT 2500 MILES. THE CAR NOW HAS 2900 MILES AND IT STILL FEELS LIKE THE TRANSMISSION IS GOING TO FAIL. THE VIBRATION IS UNCOMFORTABLE AND ALTHOUGH THE DEALERSHIP SAID THE CAR IS SAFE IT DOES NOT FEEL SO.IT SEEMS IMPOSSIBLE FOR A VEHICLE TO BE FUNCTIONING PROPERLY WITH THIS CONTINUAL ERRATIC VIBRATIONS.

Suspension
Filed May 8, 2017209,000 milesNJ

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

Steering
Filed Apr 10, 2017800 milesCA

THE STEERING HAS LOCKED BRIEFLY 3 TIMES WHILE DRIVING ON THE FREEWAY WITHIN THE LAST FEW WEEKS. THE FIRST TIME I WAS CHANGING LANES ON I-8 GOING ABOUT 45 MPH. THE NEXT TIME I WAS TAKING A FREEWAY EXIT RAMP FROM I-805 TO THE I-8 DECELERATING AND HAD NO CONTROL AS I TURNED THE WHEEL TO MANEUVER THROUGH THE CURVE. THIS PAST SATURDAY, 4/8, I WAS EXITING I-805 AT SORRENTO VALLEY ROAD AND THE STEERING LOCKED FOR OVER 2 SECONDS. I ORIGINALLY THOUGHT THIS WAS A SUSPENSION ISSUE. HOWEVER, I FINALLY RECEIVED SERVICE RECORDS FROM HOEHN GMC IN CARLSBAD ON 4/7 THAT STATED THERE WAS AN ISSUE WITH THE VEHICLE BEFORE I TOOK DELIVERY. THE SERVICE RECORD STATES '40 DTC P16E5 SENSOR COMM CIRCUIT 3 HIGN VOLTAGE' AND A PART WAS REPLACED. HOWEVER, I PICKED UP THE VEHICLE ON 3/2 AND THE SERVICE INVOICE HAS A DATE OF 3/22. I HAVE NOT BEEN BACK TO THE DEALER SINCE 3/2. I HAD TO LEAVE THE VEHICLE AT THE DEALER ON 2/28 WHEN I SIGNED THE LEASE AGREEMENT BECAUSE THE DEALERSHIP TOLD ME THE TRANSMISSION WAS STILL LOCKED. WHEN I PICKED UP MY VEHICLE ON 3/2, I NOTICED THE VEHICLE HAD 34 ADDITIONAL MILES SINCE MY INITIAL INSPECTION ON 2/28. AFTER SEVERAL UNANSWERED EMAILS AND PHONE CALLS TO JERRY BRUMMET OVER THE LAST MONTH, HE FINALLY SENT ME THE SERVICE RECORDS TO SHOW THE REASON FOR THE ADDITIONAL MILEAGE. THIS SURPRISED ME BECAUSE I WAS NEVER NOTIFIED OF AN ISSUE WHEN I PICKED UP THE VEHICLE, NOR DID I RECEIVE ANY SERVICE RECORDS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD HAVE TAKEN IT IN FOR SERV

Electrical System
Filed Apr 7, 2017752 milesIL

HORN WILL NOT HONK UNLESS EXCESSIVE PRESSURE IS APPLIED. IT TAKES 2 HANDS TO HONK THE HORN. I HAVE NEVER SEEN A HORN THAT REQUIRED MORE THAN 1 FINGER TO HONK.

Unknown or Other1 injured
Filed Apr 4, 20172,100 milesMO

POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION. FROM THAT POINT ON LIFTGATE FAILED TO OPEN OR CLOSE WITHOUT MANUAL INTERVENTION. VEHICLE WAS STATIONARY, ENGINE RUNNING AND MOSTLY LEVEL STREET. WEATHER HAD BEEN RAINY BUT WAS NOT RAINING AT THE TIME, 63 DEGREE TEMP. NOT SURE IF IT WAS IN PARK OR DRIVE, BUT BRAKES WERE APPLIED AND OTHER PASSENGERS WERE ENTERING THE VEHICLE. THE NEXT MORNING THE POWER LIFTGATE HAS OPERATED NORMALLY.

Visibility/Wiper
Filed Apr 2, 20172,000 milesSC

THE PASSENGER WIPER BLADE DOES NOT COVER SUFFICIENT AREA OF THE WINDSHIELD TO PERMIT THE PASSENGER TO SEE THE 'RIGHT' PORTION OF THE ROAD. THE UNWIPED AREA ACCUMULATES DIRT AND ADDS TO THE VISUAL OBSTRUCTION OF FALLING RAIN. AN UNBELIEVABLE VISUAL DISTORTION OF THE ROAD RESULTS. I AM 70 AND AM APPALLED AT THE LACK OF WIPER COVERAGE IN A CRITICAL PORTION OF THE WINDSHIELD FOR THE PASSENGER. MOST PASSENGERS ASSIST THE DRIVER IN THE SAFE OPERATION OF THE VEHICLE BY CALLING ATTENTION TO IMPENDING PROBLEMS. THEIR CONTRIBUTION IS LIMITED IN THIS VEHICLE DUE TO THE POOR WIPER COVERAGE OF THE PASSENGER SIDE. THE PORTION OF THE CAR ABOVE THE BOTTOM OF THE WINDSHIELD WAS MOVED IN ON THE SIDES OF THE CAR BY DESIGN CHANGE. THE NORMAL SWATH OF THE PASSENGER WIPER FOR A FULL WIDTH CAR DOESL NOT WORK WITH THIS REDESIGN. THE PASSENGER WIPER PIVOT POINT SHOULD BE CLOSER TO THE FRONT OF THE PASSENGER AND WIPE TO THE RIGHT EDGE OF THE WINDSHIELD. HELP !!! THIS WIPER SITUATION IS REALLY AWFUL, UNNECESSARY, AND FATIGUING TO THE PASSENGER. THE A, B, AND C SECTIONS OF THE WINDSHIELD WERE SELECTED FOR THE SPECIFICATIONS WHEN WE HAD FULL WINDSHIELDS GOING TO THE RIGHT AND LEFT SIDES OF CAR. NOW THAT THE EDGES OF THE WINDSHIELD HAS BEEN MOVED IN, THE SPECIFICATION COVERAGE FOR THE PASSENGER IS NOT SUFFICIENT. THANKS FOR LISTENING AND HOPEFULLY, YOU CAN DO SOMETHING .... WE HATE DRIVING THIS CAR IN THE RAIN.

Exterior Lighting
Filed Mar 21, 2017500 milesMN

SLT-2 WITH HALOGEN PROJECTOR BEAM HEADLIGHTS. VERY VERY POOR HIGH & LOW BEAM PERFORMANCE. THE 6YR OLD EQUINOX I TRADED IN DID A BETTER JOB OF LIGHTING THE ROAD IN FRONT OF YOU. HAD THE DEALER CHECKED THEM OUT AND SAID THEY WERE OK. I HAD THEM ADJUST THE LOW BEAM DOWN TO PROVIDE BETTER ROAD VISIBILITY BUT FORWARD ILLUMINATION DISTANCE IS LESS. THE SALES & SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO BUT I COULD LOOK INTO AFTER MARKET HEADLIGHTS. CONTACTED GM CUSTOMER SERVICE (CASE # 8-2826579557), THEIR DESIGN TEAM REVIEWED MY CONCERN AND THEY HAVE NO PLANNED CHANGES TO IMPROVE THEIR HEADLIGHTS. IF THESE LIGHTS PASS ANY FEDERAL LIGHTING REQUIREMENTS, THE TESTING MUST HAVE BEEN DONE IN A LAB AND NOT OUT IN THE REAL WORLD. GM DID A LOT OF THINGS RIGHT ON THIS NEW DESIGNED ACADIA BUT THE HEADLIGHTS IS NOT ONE OF THEM. NEXT STEP IS TO LOOK FOR AFTER MARKET LIGHTS.

Electrical System › Horn
Filed Mar 20, 2017400 milesWI

TL* THE CONTACT OWNS A 2017 GMC ACADIA DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN FAILED TO SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN WAS POORLY DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 400.

Seat Belts
Filed Mar 18, 201750 milesNV

STATIONARY, NEW VEHICLE POSSIBLY INAPPROPRIATELY EQUIPPED. A VEHICLE WITH A 2ND ROW BENCH SEAT PROVIDING SEATING FOR 3 WITH A CENTER OCCUPANT SEAT BELT BUT WITHOUT HEAD RESTRAINT (AND NO PROVISION FOR HEAD RESTRAINT). I CANNOT SEEM TO DETERMINE IF SUCH A CONFIGURATION DOES OR DOES NOT COMPLY WITH FEDERAL REGULATIONS. I CANNOT DETERMINE, THEREFORE, WHETHER I AM OR AM NOT LEGALLY ALLOWED TO CARRY A PASSENGER IN THE MIDDLE (INBOARD) SEAT.

Steering
Filed Mar 17, 2017800 milesLA

LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM

Unknown or Other
Filed Mar 13, 201715 milesNY

WHEN THE SUV GOES FROM 6 CYLINDERS TO 4 IT MAKES A VIBRATING NOISE LIKE A HELICOPTER OVER HEAD THEY SAY THIS IS NORMAL BUT IT IS EXTREMELY IRRITATING I FOUND OUT THAT OTHER PEOPLE HAVE COMPLAINED BUT IT APPEARS NOTHING IS BEING DONE THIS NOISE HAS TO BE FIXED

Electrical System
Filed Mar 12, 201755 milesPA

I BOUGHT A NEW 2017 GMC ACADIA DENALI THE END OF FEBRUARY AND THE NEXT DAY FOUND OUT THAT THE HORN DOES NOT WORK. THE HORN IS EXTREMELY HARD TO PUSH AND REQUIRES EXTRA PRESSURE WITH BOTH HANDS AND ARCHING MY BACK AGAINST THE SEAT TO TRY AND MAKE THE HORN TO WORK. I HAVE BEEN BACK TO THE DEALERS 3 TIMES IN 2 WEEKS AND IT IS NOT FIXED. THERE ARE ONLY 644 MILES ON THIS NEW SUV AND MY WIFE WILL NOT DRIVE IT BECAUSE IT IS A SAFETY CONCERN WITH NO HORN. *TR

Electrical System
Filed Mar 10, 20176 milesME

HORN HAS NOT WORKED FROM DAY ONE. DEALER SAYS CAN'T FIX UNTIL GM REDESIGNS A SOLUTION. SAD.

Electrical SystemCrash
Filed Mar 9, 2017600 milesCA

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN TOOK EXCESSIVE FORCE IN ORDER TO OPERATE. AS A RESULT, THE VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION BECAUSE THE DRIVER COULD NOT ALERT THE OTHER DRIVER OF THEIR PRESENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE COLLISION CENTER WHERE IT WAS REPAIRED. THE CONTACT WAS ALSO INFORMED BY THE DEALER THAT THIS FAILURE WAS COMMON AMONG THIS PARTICULAR MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED WITH THAT PARTICULAR FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

Exterior Lighting
Filed Mar 5, 201710 milesPA

I HAVE NEW GMC ACADIA SLT 2017 AND HEAD LIGHTS AT NOT VERY BRIGHT AT NIGHT AT ALL, RAINY NIGHT THEY ARE VERY DULL, I WAS BACK TO DEALER 2 TIMES AND CALLED GMC DIRECTLY 2 TIMES TO COMPLAIN AND THEY TOLD ME IS THEY MEET SPECTS,, THEY SID THED WOULD NEED RECALL TO MAKE CORRECTIONS, NOT VERY HAPPY ABOUT LIGHTS,, CAR IS GOOD.

Electrical System › Horn
Filed Mar 3, 2017633 milesCA

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HORN WORKED INTERMITTENTLY. THE CONTACT STATED THAT EXTRA PRESSURE WAS NEEDED TO DEPRESS THE HORN IN ORDER FOR IT TO SOUND. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 633.

Unknown or Other
Filed Feb 24, 2017300 milesMO

THE HORN IS EXTREMELY HARD TO PUSH. MOST PEOPLE HAVE TO USE THE PALMS OF BOTH HANDS AND ARCH THEIR BACK AGAINST THE SEAT. I TOOK THE VEHICLE IN FOR SERVICE TO A GMC DEALER AND THEY WERE ALSO SHOCKED AT HOW DIFFICULT IT WAS TO PUSH THE HORN. AFTER FURTHER INVESTIGATION, GMC SAID THE HORN "WORKS AS CURRENTLY DESIGNED". THEY ALSO INDICATED THEY TRIED 3 OTHER 2017 ACADIA'S IN INVENTORY AND THEY WERE ALL VERY HARD TO PUSH. TO ME, THE PHRASE "WORKS AS CURRENTLY DESIGNED" IS INDICATIVE OF A PROBLEM. I AM UNABLE TO WARN PEDESTRIANS OR MOTORISTS OF AN IMPENDING DANGER. I HAVE TO WORK TOO HARD AND LONG TO PUSH THE HORN. A HORN SHOULD BE ABLE TO BE PUSHED VERY QUICKLY IN ORDER TO WARN OR ALERT OF A DANGER.

Exterior Lighting
Filed Feb 14, 20172,200 milesWI

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

Electrical System › Horn
Filed Jan 24, 2017700 milesMI

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING WHEEL ASSEMBLY WAS REPLACED BUT FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 700. .....UPDATED 03/08/17 *BF

Power Train
Filed Jan 16, 20175,000 milesCA

ON 2017 ACADIA WITH IT'S 6TXX TRANSMISSION, THE SHIFTS FROM 2-3 FEEL WEIRD (ESPECIALLY) WHEN DRIVING AT SLOW SPEEDS. YOU GET A FEELING AS IF TRANNY TAKES MORE THAN USUAL TIME TO ENGAGE INTO 3RD GEAR, WHEN ALREADY DISENGAGED FROM 2ND GEAR. THIS IS SIMILAR TO WHAT FEELING ONE MIGHT GET IF YOU MOVED FROM 2ND - NEUTRAL - 3RD GEAR. I STARTED EXPERIENCING THIS ISSUE FROM APPROX. 5K MILES. THIS WOULD BE RISKY WHEN YOU ARE TRYING TO MERGE INTO A YIELD OR CHANGE LANES AND THIS SHIFT OCCURS, YOU MOMENTARILY FEEL LOSS OF CONTROL. A QUICK GOOGLE SEARCH ON THIS ISSUE AND YOU WILL SEE FOLKS ALREADY COMPLAINING ABOUT THIS ON FORUMS. *TR

Exterior Lighting
Filed Jan 9, 20173,000 milesMI

LOW BEAM HEADLIGHT PERFORMANCE INADEQUATE. VERTICAL AIM IS OK BUT LUMINOUS LUX IS LOW, AND LATERAL COVERAGE DURING LOW SPEED TURNING IS INSUFFICIENT. IF THIS VEHICLE MEETS THE FMVSS STANDARD FOR LIGHTING, CONSIDER RAISING THE MINIMUM STANDARDS. LIGHTING IS A SAFETY ISSUE NHTSA NOW TESTS FOR. UNLESS THE CUSTOMER DOES A TEST DRIVE AT NIGHT (CAN BE IMPOSSIBLE DURING THE SUMMER), THERE IS NO WAY TO LEARN OF A DEFICIENCY BEFORE PURCHASING.

Unknown or Other
Filed Jan 4, 20172,600 milesPA

ON A RECENT TRIP. GOING 70 MPH ON THE HIGHWAY, 28 DEGREES OUTSIDE. WE CONSTANTLY HAD TO KEEP TURNING DOWN THE INSIDE TEMP. STARTED AT 72 DEGREES INSIDE AND FINALLY GOT TO A COMFORTABLE INSIDE TEMP AT 66 OR 67 DEGREES. ANYTHING ABOVE THAT WAS WAY TO HOT. WHEN YOU STOPPED OR SLOWED WAY DOWN, THE TEMP HAD TO BE TURNED UP. THIS IS WHILE THE SYSTEM WAS SET TO AUTO. THIS COULD CAUSE THE DRIVER TO TAKE THERE EYES OFF OF THE ROAD TO MESS WITH THE CLIMATE CONTROL.

Unknown or Other
Filed Dec 31, 2016CA

2017 ACADIA 'DENALI' TRIM IS MISSING AFM INFORMATION FROM ITS DIC DISPLAY. AFM INFORMATION SHOWS WHEN THE ENGINE IS USING 6 V/S 4 CYLINDERS. OTHER TRIMS SEEM TO SHOW AFM INFORMATION WHEN EQUIPPED WITH V6 ENGINE. AFM IS AN IMPORTANT FEATURE AND DENALI BEING THE HIGHEST LEVEL TRIM SHOULD DEFINITELY HAVE THIS INFORMATION AVAILABLE. GM SHOULD PROVIDE UPGRADED DISPLAY TO 2017 DENALI CUSTOMERS.

Power Train › Driveline › Differential Unit
Filed Dec 21, 20162,500 milesNH

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING THE VEHICLE, THE WHEELS LOCKED UP IN 4WD MODE. THE DEALER DIAGNOSED THAT THE WHEEL DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 GMC Acadia → · Every Acadia year → · How the figures are calculated →