2017 GMC Acadia complaints

ON NOVEMBER 8TH, 2018 TOOK VEHICLE INTO CAPPELLINO GMC BUICK, FOR OIL CHANGE, TIRE ROTATION AND INSPECTION EVEN THO INSPECTION WAS NOT DUE UNTIL DECEMBER..WAS TOLD TIRES ON THESE VEHICLES WERE WARING UNUSUALLY FAST..NOTICES WERE POSTED ALL OVER THE DEALERS FACILITY, TOLD WE COULD BUY NEW ONES FOR SLIGHTLY LESS THAN NEW PRICE BECAUSE THEY WERE PRO RATED..THIS 2017 ACADIA WAS LEASED NEW, LESS THAN ONE YEAR AGO..WE BELIEVE WE SHOULD NOT HAVE TO PAY FOR FAULTY PRODUCT..AT THAT POINT CALLED DEALER WE HAD PURCHASED FROM AND QUESTIONED WHAT WAS GOING ON..WE WERE TOLD "IF IT PASSED INSPECTION, TIRES SHOULD BE GOOD FOR ANOTHER YEAR." ON 11/25/18, WHILE PULLING INTO DRIVEWAY, THE LEFT REAR DRIVERS SIDE TIRE BLEW OUT AND WAS FLAT WITHIN A FEW SECONDS.. WE THEN CALLED DEALER BACK AGAIN AND WAS TOLD TO CALL ROADSIDE ASSISTANCE THEN BRING IN ASAP TP DEALER TO GET NEW TIRES. THESE TIRES ARE NOT SAFE. ON 11/27/18 WENT INTO DEALER WITH SPARE THAT WE WERE TOLD NOT TO GO OVER 40 MILES ON. THEY SAID THEY WOULD SPLIT PRICE OF 4 NEW TIRES..WE SAID OK. THEY THEN TRIED TO PUT 4 NEW FAULTY TIRES ON VEHICLE. WE REFUSED TO PURCHASE MORE OF THE BAD TIRES THEY THEN GAVE US THE OPTION OF BUYING A DIFFERENT TIRE THAT HAD TO BE ORDERED AND SENT US OFF WITH THE SPARE STILL ON CAR.. WE WERE TOLD IT WILL TAKE AT LEAST 3 TO 5 DAYS TO GET THE OTHER TIRES..WE HAVE USED 20 OF THE MILES JUST GETTING BACK AND FORTH FROM DEALER. WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR FAULTY EQUIPMENT ON LEASED VEHICLE. THESE TIR

PARKING BRAKE FAILED TO ENGAGE--WAS TOLD BY DEALER THE MODULAR FOR THE PARKING BRAKE SYSTEM FAILED.VEHICLE WAS STATIONARY AT THE TIME

WAS FOUND BRAKE FLUID IN THE BRAKE BOOSTER VACUUM HOSE AND BRAKE BOOSTER IS LEAKING FROM MASTER CYLINDER AND BEING DRAWN INTO THE BRAKE BOOSTER .

I STARTED NOTICEING WHEN I OPEN MY GLOVE BOX OR HAD SOMEONE SEATING IN THE PASSAGER SEAT MY AIRBAG LIGHT WOULD TURN ON WITH THE ENGINE RUNNING. THE LIGHT WOULD TURN ON AND BEEP STATING SERVICE AIR BAG. THE LIGHT WOULD SOMETIMES STAY ON OR TURN OFF. ONCE I TOOK MY ACADIA TO THE DEALERSHIP AND THEY RAN A BUNCH OF TEST. AT FIRST THEY COULDN'T DETERMINE WHAT THE PROBLEM WAS. THEY DETERMINE IT WAS THE AIRBAG AND THAT IT NEEDED TO BE REPLACED. THE BACK SEAT FASTENER ON THE MIDDLE SEAT FAILED TO LOCK THE BUCKLE IN PLACE. HAD TO REPLACE THIS.

WHEN YOU PUT THE SHIFTER INTO THE PARK POSITION AND YOU TRY TO TURN OFF THE VEHICLE WITH THE START/STOP BUTTON AN ON DASH ERROR CODE OF 'SHIFT TO PARK' APPEARS EVEN THOUGH THE VEHICLE IS CLEARLY IN PARK. YOU ARE NOT ABLE TO TURN THE VEHICLE OFF. IT BEEPS INCESSANTLY, THE BATTERY REMAINS ON AND THE DOORS DO NOT WANT TO LOCK. GMC HAS BEEN MADE AWARE OF THE ISSUE BY HUNDREDS OF 2017 ACADIA OWNERS HOWEVER THEIR ENGINEERS HAVE NOT FOUND A SOLUTION. THIS DEFECT IS FORCING ME TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES, TRYING PUTTING THE CAR IN REVERSE AND THEN SHIFTING BACK IN DRIVE, WIGGLING THE SHIFTER, OPENING THE REAR PASSENGER DOORS AND REPEATING ANY AND ALL OF THESE PROCESSES UNTIL IT EVENTUALLY TURNS OFF THE SHIFT TO PARK MESSAGE AND ALLOWS THE VEHICLE TO SHUT DOWN (OR IF YOU CAN CONFUSE THE ELECTRICAL PANEL AND HAVE ANOTHER MESSAGE POP UP TO OVERRIDE IT, SUCH AS THE ONE THAT SAYS 'CHECK REAR PASSENGER SEAT". I DO NOT KNOW IF MY CAR IS EVER TRULY IN GEAR OR NOT. I'M AFRAID THAT IT MIGHT CAUSE A DANGEROUS SITUATION WHERE MY VEHICLE ROLLS THINKING IT IS NOT IN PARK OR THE BATTERY DIES UNEXPECTEDLY OR THE VEHICLE IS STOLEN BECAUSE IT WILL NOT SHUT OFF OR THE DOORS WILL NOT LOCK. I BOUGHT THIS VEHICLE BRAND NEW AND THIS STARTED OCCURRING AT AROUND 15,000 MILES AND IS A HIGHLY REPORTED PROBLEM THAT NECESSITATES A RECALL FIX FOR SAFETY.

DOES NOT ALWAYS RECOGNIZE THAT IT IS ALREADY IN PARK AND WILL ALERT ME TELLING ME TO PUT IT INTO PARK. WILL NOT SHUT OFF THE LIGHTS/RADIO/ETC. BECAUSE IT DOES NOT 'THINK' IT'S IN PARK WHEN IT IS. I HAVE RESEARCHED THIS AND IT SEEMS MANY OTHER ACADIA OWNERS HAVE EXPERIENCED THIS AND HAD TO PAY OUT OF POCKET FOR ITS REPAIR.

I PURCHASED A NEW 2017 GMC ACADIA ON DECEMBER 14TH 2017. ON OCTOBER 11TH 2018, MY ACADIA WAS RENDERED COMPLETELY DISABLED BY A WHAT HAS BEEN DESCRIBED BY THE DEALERSHIP AS A " DEAD BATTERY" I WAS ALMOST LOCKED IN THE VEHICLE BECAUSE THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE ELECTRONIC LOCKS WOULD NOT OPERATE. THERE WAS NO PREVIOUS INDICATION, NOTIFICATION OR WARNING BY THE VEHICLE AND MONITORING SERVICE OR OF AN IMPENDING BATTERY FAILURE OBVIOUSLY, A 10 MONTH OLD BATTERY IN A NEW CAR SHOULD NOT BE COMPLETELY DRAINED AFTER ONLY 10 MONTHS OF OWNERSHIP ( LEADING ME TO BELIEVE THERE MAY BE MORE AT PLAY THAN JUST A BAD BATTERY). HAD THIS HAPPENED ANYWHERE ELSE BESIDES MY DRIVEWAY, IT WOULD HAVE BEEN A MAJOR ISSUE. THE VEHICLE WAS THEN TOWED TO THE NEAREST AUTHORIZED GMC REPAIR FACILITY. THE DEALERSHIP RAN DIAGNOSTIC TESTS OF THE ELECTRICAL SYSTEM AND FOUND NOTHING WRONG, BUT THIS STILL LEAVES ME WITH DOUBTS ABOUT THE RELIABILITY OF THE VEHICLE AND INTEGRITY OF THE ELECTRICAL SYSTEM.

ATTENTION NEEDED - SHIFT TO PARK MESSAGE ON DIC VEHICLE IS IN PARK VEHICLE WON'T SHUT OFF STAYS IN ACCESSORY MODE CANNOT LOCK VEHICLE VEHICLE IN STATIONARY MODE - HAPPENS 20% OF TIMES PARKING

WHEN THE VEHICLE IS PARKED AFTER DRIVING AND THE PLACED IN PARK, THE VEHICLE FAILS TO RECOGNIZE THAT IS IN "PARK". THIS CAUSES THE INTERIOR ACCESSORIES TO REMAIN RUNNING AS THOUGH THE VEHICLE IS RUNNING EVEN WHEN THE ENGINE IS OFF. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY. FROM REVIEW OF INFORMATION, THIS IS A KNOW MANUFACTURING DEFECT FROM GM. WHEN GM WAS CONTACTED TO HAVE REPAIRED IN THE VEHICLE WE WERE INFORMED THAT THEY CANNOT WARRANTY THEIR VEHICLES FOREVER AND IT WOULD NOT BE REPAIRED. THIS SEEMS TO BE AN INAPPROPRIATE RESPONSE FOR AN ISSUE THAT IS NOT A WARRANTY ITEM BUT HAS BEEN PUBLISHED AS A MANUFACTURING DEFECT.

SHIFT TO PARK STAYS ON WHEN PLACING MY VEHICLE INTO PARK. THIS DOES NOT ALLOW THE ELECTRONICS TO SHUT OFF INDEFINITELY RESULTING IN A DEAD BATTERY. GMC HAS STATED THAT THIS IS NOT A RECALL AND THAT BECAUSE I AM OUT OF MY WARRANTY THIS IS NOT COVERED. AFTER READING MULTIPLE FORUMS THERE ARE HUNDRED OF PEOPLE WITH THIS SAME ISSUE FROM 100MILES TO 60K+ AND GM HAS REFUSED TO MAKE THIS A RECALL. SOMEONE DID STATE THAT THEY GOT THEIR SHIFT ASSEMBLY REPLACED AND IT FIXED THE PROBLEM. VERY DISAPPOINTED WITH GM AND NOT STANDING BEHIND AN ISSUE THAT IS CLEARLY A DEFECT FROM THE MANUFACTURE. THEY ALSO ARE HAVING THE SAME ISSUES WITH CADILLAC STEMMING FORM THEIR TENNESSEE PLANT. BUYERS BEWARE!

I HAVE REQUESTED AT LEAST 4 TIMES FOR REPAIR OF MY CAR 2017 ACADIA. SEVERAL CAUTION LIGHT ON THE DASHBOARD COMES ON INCLUDING THE ENGINE SENSOR(MALFUNCTION INDICATOR LAMP). WHILE DRIVING THE CAR IT LOOSES POWER TO ACCELERATE. WHEN PRESSING THE GAS PEDAL THE CAR STALLS. THIS ISSUE HAS HAPPENED ON BOTH THE HIGHWAY AND CITY. THERE HAVE ALSO BEEN TIMES WHEN TURNING INTO A PARKING LOT I HAVE FELT SOME VIBRATION. ADDITIONALLY, THE CAR DASHBOARD GIVES OUT COMMANDS FOR PUTTING THE CAR IN PARK AFTER IT IS STATIONARY.

WHEN THE CAR IS PARKED ON A FLAT SURFACE (INSIDE THE GARAGE, PARKING GARAGE, PARKING LOT), THE CAR WILL DISPLAY "SHIFT TO PARK" WHEN IT IS ALREADY IN PARK. THE ACCESSORIES STAY ON UNTIL THE DRIVER IS ABLE TO GET THE CAR'S COMPUTER TO NOTICE THE CAR IS IN PARK.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO THE OFF POSITION WITH THE ENGINE DEPOWERED HOWEVER, THE ELECTRICAL FUNCTIONS CONTINUE TO FUNCTION. THE BRAKE ASSIST AND STEERING ASSIST WARNING INDICATORS ILLUMINATED. DISCOVERY CHEVROLET BUICK GMC (2705 US-421, BOONE, NC) WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE WAS NOT REPAIRED HOWEVER, THE GMC MANUFACTURER INFORMED THE TECHNICIANS TO TIGHTEN THE TENSIONER CABLE TO TEMPORARILY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.KH

PLACED THE VEHICLE IN PARK, IT WAS STATIONARY AND IT ROLLED FORWARD. MESSAGE IN THE INFO CENTER SAID "SHIFT TO PARK". I WAS PARKING IN A MALL PARKING LOT.THIS HAS OCCURRED 5 TIMES. I CAN PUSH THE GEARSHIFT BACK AND FORTH AND THEN IT CAN BE TURNED OFF AND THE MESSAGE WILL DISAPPEAR. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY ARE WAITING ON GM TO SEE WHAT CAN BE DONE. IT MAKES A SOUND WHEN IN MOTION AT SLOW SPEEDS ON A CITY STREET LIKE THE BACK NEEDS SHOCKS. IT SEEMS TO BOUNCE MORE THAN IT SHOULD.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE THE VEHICLE WAS ENGAGED IN PARK WITH THE ENGINE RUNNING, IT INADVERTENTLY ROLLED AWAY. AS A RESULT, THE OCCUPANT WAS STRUCK BY THE DOOR AND THE VEHICLE RAN OVER THE OCCUPANT'S FOOT. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE CONTINUED TO ROLL AWAY AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,002. THE VIN WAS NOT AVAILABLE.

VEHICLE DISPLAYS "ACTION REQUIRED - SHIFT TO PARK" IN THE DASHBOARD INFORMATION CENTER WHEN THE GEAR SHIFT IS PUT INTO PARK AND THE IGNITION PUSH BUTTON IS PUSHED TO TURN THE VEHICLE OFF. THE ALARM SOUNDS REPEATEDLY AND THE AUXILIARY POWER STAYS ON. IF THE VEHICLE IS EXITED ALARMS SOUND AS IF THE KEY FOB WERE LEFT IN THE VEHICLE. IN ADDITION, THE AUXILIARY POWER STAYS ON (INCLUDING THE HEADLIGHTS IF IN AUTO MODE) INDEFINITELY. MY DEALERSHIP IS UNABLE TO FIX THIS PROBLEM FOR NEARLY TWO MONTHS AND HAS OTHER CUSTOMERS WITH THE SAME PROBLEM. GMC CUSTOMER ASSISTANCE HAS PROVIDED NO HELP.

TL* THE CONTACT OWNED A 2017 GMC ACADIA. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH, THE CONTACT ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT ALSO ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BY DEPRESSING THE BRAKE PEDAL, BUT THAT FAILED AS WELL. THE CONTACT HAD TO STEER INTO A CONCRETE BARRIER TO STOP THE VEHICLE, WHICH CAUSED ALL THE AIR BAGS TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER, RIBS, AND A BROKEN TOOTH, BUT DID NOT SEEK MEDICAL ATTENTION. POLICE REPORT NUMBER: 2018809633 WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE CRUISE CONTROL FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: 8-4427699189 WAS OPENED. THE FAILURE MILEAGE WAS 27,200.

MANUAL DRIVERS SEAT WILL NOT STAY UP.I SET THE SEAT HIGH SO I CAN SEE.GOING DOWN THE ROAD HITTING NORMAL BUMPS ,THE SEAT SLOWLY SINKS ALL THE WAY DOWN.DEALERSHIP TRIED FIXING BUT IT DID NOT WORK.HAVE RECORD OF REPAIRS JUST IN CASE THIS CAUSES ME TO HAVE A ACCIDENT

THIS ISSUE HAS HAPPENED 3 TIMES NOW AND IS BECOMING A SAFETY CONCERN FOR MY FAMILY AND I AND FOR OTHERS ON THE ROAD. I PURCHASED THE CAR BRAND NEW IN MAY 2017 AND THE ISSUE OCCURED FOR THE FIRST TIME ON OCTOBER 02, 2017. SECOND TIME WAS FEBRUARY 15, 2018 AND THE THIRD TIME HAPPENED AROUND EARLY APRIL 2018. WHILE DRIVING AT A SLOW SPEED (ENTERING A PARKING LOT, IN THE MIDDLE OF AN INTERSECTION WHEN I WAS ABOUT TO MAKE A LEFT TURN ON A GREEN LIGHT, AND WHILE DRIVING IN A PARKING LOT AFTER GETTING GAS) THE CAR MADE A GRINDING/CLUNKING SOUND AND WAS BROUGHT TO A VERY ABRUPT STOP. I TRIED TO PRESS THE GAS BUT THE CAR WOULD NOT MOVE. I CHANGED THE GEAR FROM DRIVE TO PARK AND THEN DRIVE AGAIN AND WOULD STILL NOT MOVE. I TURNED THE CAR OFF AND THEN BACK ON AND STILL NOTHING. I ENDED UP FIGURING IT OUT BY PRESSING THE PARKING BREAK BUTTON 1-2 TIMES AND WAS THEN ABLE TO PROCEED TO DRIVE. IT SEEMS AS THOUGH SOMETHING MAY HAVE TRIGGERED THE PARKING BRAKE BUT WHILE I WAS IN DRIVE AND WHILE THE VEHICLE WAS MOVING. I WAS ALMOST REAR ENDED WHEN THIS HAPPENED IN THE INTERSECTION AND ALSO DURING THE TIME I WAS UNABLE TO MOVE IN THE INTERSECTION, MY LIGHT HAD CHANGED TO YELLOW AND THEN RED AND ONCOMING TRAFFIC WAS HONKING BECAUSE THEY COULD NOT GO ON THEIR GREEN LIGHT DUE TO ME BEING STOPPED IN THE INTERSECTION. IT WAS VERY SCARY AND DANGEROUS AS IT ALMOST CAUSED AN ACCIDENT 2 OUT OF THE 3 TIMES IT HAS HAPPENED. I TOLD SERVICE DEPT AT THE DEALERSHIP ABOUT IT TWICE. THEY HAVE "LOOKED INTO IT" ON

ENGINE FEELS LIKE ITS GOING TO STALL WHEN STOPPED AT STOP SIGNS OR RED LIGHTS. THE CAR LUNGES FORWARD WHEN IN PARK ON AN INCLINE.

WHEN THE VEHICLE IS IN PARK AND YOU TRY TO TURN IT OFF WITH THE START/STOP BUTTON AN ON DASH ERROR CODE OF "SHIFT TO PARK" APPEARS EVEN THOUGH THE VEHICLE IS CLEARLY IN PARK. YOU ARE NOT ABLE TO TURN THE VEHICLE OFF. I TOOK THE VEHICLE IN FOR SERVICE ON 6/4/18 AND WAS TOLD THAT GM IS AWARE OF THE ISSUE HOWEVER THEIR ENGINEERS HAVE NOT FOUND A SOLUTION. THIS CURRENTLY IS FORCING ME RESTART THE ENGINE, PUT MY CAR IN REVERSE, SHIFT BACK IN DRIVE, TRY RE PARKING AND TURNING OFF AGAIN REPEATING THE PROCESS UNTIL IT EVENTUALLY TURNS OFF. I DO NOT KNOW IF MY CAR IS TRULY IN GEAR OR NOT. I'M AFRAID THAT IT MIGHT CAUSE A DANGEROUS SITUATION.

I WENT TO A LOCAL DEALER AND COMPLAINED ABOUT A VIBRATION/RUMBLE WHILE DRIVING. IT HAPPENED MOSTLY AROUND 1200-1700 RPM. THE SERVICE MANAGER HEARD OF THE PROBLEM. THERE WAS A MANUFACTURERS BULLETIN OUTLINING THE PROBLEM AND SUGGESTING A FUEL MANAGEMENT SOFTWARE UPGRADE. THIS WAS DONE. THE BULLETIN ALSO APPLIED TO CADILLAC XT5, WHICH IS ON A SHARED PLATFORM WITH MY 2107 GMC ACADIA DENALI AWD. THERE ARE NOW SEVERAL NEW RPM RANGES WHEN THE VIBRATION/RUMBLE OCCURS IN ADDITION TO THE OLD 1200-1700. NOT ONLY HAS THE OLD PROBLEM RE-APPEARED BUT THERE ARE CERTAIN CONDITIONS ABOUT 1500 RPM WHEN I AM STARTING OUT FROM A STOP FOR ABOUT 50 FEET WHERE THE PROBLEM SEEMS TO ALMOST STALL OUT AND THEN WITH A BIG CLANK (LIKE DOWN SHIFTING OR TRANSMISSION IS SLIPPING AND THEN SUDDENLY ENGAGES) AND TAKES OFF. I CANNOT HELP BUT THINK THERE IS GOING TO BE A MECHANICAL BREAKDOWN OF SOMETHING DUE TO THE SUDDEN ENGAGEMENT AND CLANK OR EVEN STALLING OUT IN TRAFFIC, IF THIS PROBLEM IS NOT FIXED. I CONTACTED THE DEALER ONCE AGAIN BUT HAVE NOT HEARD BACK YET.

A MESSAGE SHIFT TO PARK KEPT APPEARING WHEN THE CAR WAS IN PARK AND SHUT OFF. THEN I PUT THE CAR IN REVERSE AND THE ENTIRE CARE LOCKED UP. (A MESSAGE FROM GMC -GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN 2018 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES AND 2017-2018 GMC ACADIA VEHICLES. THE RIGHT FRONT INTERMEDIATE DRIVESHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING.)

FRONT RIGHT DRIVESHAFT SEPARATED WHILE DRIVING CAUSING A PULL TO THE RIGHT.

2017 GMC ACADIA DENALI AWD. WHILE ACCELERATING ON TO A HIGHWAY, AFTER MOVING FORWARD PARTIALLY INTO A LANE, MY VEHICLE LOCKED UP AND WOULD NOT MOVE FORWARD. WHEN PRESSING THE GAS PEDAL, A LOUD GRIDING NOISE WOULD OCCUR. WEEKS LATER, PROBLEM UNDIAGNOSED AND VEHICLE STILL AT GMC FOR REPAIR.

I HAVE HAD A VIBRATION IN MY CAR WHEN YOU WOULD DRIVE ALL THE TIME TOOK IT TO THE DEALERSHIP ON A NUMBER OF OCCASIONS THEY COULDN'T FIGURE IT OUT. THEY ALL SAID IT WAS NORMAL WHY THE CAR DRIVES. I THOUGHT IT WAS THE TIRES. TOOK IT TO NTB TALK TO THEM ABOUT HE SAID IT'S TIRES MOST LIKELY. SO I CALL TIRE MANUFACTURER AND THEY GAVE ME NEW TIRES. I REQUESTED GM DO THIS THEY TOLD ME NO. I HAD THEM REPLACED BY NTB I REQUESTED TO GM THEY REIMBURSE FOR THE INSTALLATION OF THE TIRES WHICH WAS A LITTLE OVER $101.00 THEY SAID NO. I WANT TO BE HELPED WITH THIS. GM DIDN'T WANT TO DO WHAT IS RIGHT AND FIX THE ISSUE ALSO PAY ME BACK FOR WHAT SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WOULDN'T REPLACE THE TIRES SO I HAD TO DO WHAT I HAD TO TO GIVE MY WIFE AND SON A SAFE CAR TO BE IN. CAN YOU PLEASE HELP ME OUT

THE VEHICLES BRAKES BECAME DEFECTIVE AND STOPPED WORKING WHICH CAUSED AN ACCIDENT.

WE BOUGHT THIS VEHICLE IN LATE JANUARY 2018. THE CAR WAS A NEW 2017 GMC ACADIA. WE HAD THE CAR A FEW DAYS WHEN MY WIFE SAID THAT SHE COULD NOT GET THE HORN TO WORK. SHE SAID SHE LOOKED AT THE MANUAL AND FOUND WHERE TO PUSH BUT NOTHING. I TRIED AND COULD NOT GET THE HORN TO WORK EITHER I CALLED TO AND MADE AN APPOINTMENT FOR THE DEALER SERVICE TO LOOK AT THE CAR. THEY INFORMED ME THAT IT NEEDED A NEW CONTACT. TOLD ME THEY WOULD CALL WHEN THE PART COMES IN. I STILL HAVEN'T HEAD FROM THEM AND CALLED A COUPLE OF TIME AND WAS TOLD AGAIN, WE'LL CALL AS SOON AS THE PART COMES IN. I BELIEVE THIS IS A BIG SAFETY PROBLEM AS SEVERAL TIME WE NEED THE HORN AND COULD NOT GET IT TO WORK.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHT. THE VEHICLE WAS TAKEN TO KING BUICK GMC (16200 FREDERICK RD, GAITHERSBURG, MD 20877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,600. *TT *JS

HORN IS EXTREMELY DIFFICULT TO SOUND. IT TAKES STRONG PRESSURE ON ONLY ONE AREA OF THE SURFACE TO SOUND. MY WIFE HAS NEVER BEEN ABLE TO DO IT. WOULD BE ALMOST IMPOSSIBLE TO SOUND IN AN EMERGENCY. THERE ARE MANY INSTANCES OF THIS ISSUE ON LINE. ATTATCHED IS THE DEALERS STATEMENT. BOTH THE DEALER AND GMC REP SAY IT IS WORKING AS DESIGNED. IT HAS BEEN LIKE THIS SINCE NEW. (NOV. 2017)

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON BUICK GMC (2301 U.S. 22, UNION, NJ 07083, (908) 964-1900). THE DEALER DUPLICATED THE FAILURE AND CONSULTED WITH THE CHIEF ENGINEER OF THE GMC MANUFACTURER WHO RECOMMENDED THAT THE STEERING WHEEL BE REPLACED WITH A CUSTOM-MADE STEERING WHEEL. THE FAILURE RECURRED AFTER THE REPLACEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAITED FOR FEEDBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

PANORAMIC ROOF EXPLODED.CLEAR DAY, NO OVERHEAD TREES WIRES ETC. 2 LANE ROAD IN NC.

HORN IS ALMOST IMPOSSIBLE USE ESPECIALLY IN AN EMERGENCY SITUATION. VERY HARD TO ACTIVATE AND TAKES 2 HANDS TO GET IT TO WORK. DEALER CLAIMS NO FIX BUT MULTIPLE COMPLAINTS. THIS IS ONGOING SINCE VEHICLE WAS PURCHASED IN JULY 2017

2017 GMC ACADIA DENALI. CONSUMER WRITES IN REGARDS TO MECHANICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS RUNNING VERY LOUD AND ROUGH UPON INITIAL START UP. THE CHECK ENGINE AND SERVICE ELECTRIC PARKING BRAKE LIGHT ILLUMINATED. SERVICE PARKING BRAKE APPEARED ON THE DIC, A MESSAGE STATING AWD OFF APPEARED IN THE DIC. AND A NOTIFICATION FOR AN ISSUE WITH THE EMISSIONS SYSTEM ALSO APPEARED. *JS

HEADLIGHTS ARE DIM TO THE POINT OF BEING DANGEROUS. DEALER CONFIRMS THAT ALL 2017 ACADIA ARE LIKE THIS. THIS IS BY NO MEANS THE FIRST COMPLAINT ABOUT THIS ISSUE. AN ACCIDENT WAITING TO HAPPEN.

THE ADAPTIVE CRUISE CONTROL (ACC) IN MY 2017 ACADIA DENALI WILL SHUT OFF AND EVEN CAUSE THE VEHICLE TO BREAK FOR NO REASON. THIS HAS HAPPENED NUMEROUS TIMES, EVEN WITH NO OTHER VEHICLE ON THE ROAD OR OBSTACLES IN THE ROAD. WHEN IT HAPPENS THE ACC WILL SHUT OFF, YOU WILL HEAR TWO DISTINCT CHIMES AND YOU WILL SEE A MESSAGE SAYING, 'ADAPTIVE CRUISE CONTROL DISENGAGED'. AFTER THIS HAPPENS YOU WILL NOT BE ABLE TO REENGAGE THE ACC AND IF YOU TRY THE VEHICLE WILL DISPLAY A MESSAGE THAT SAYS 'TEMPORARILY UNAVAILABLE.' I HAVE HAD IT TO THE DEALERSHIP NUMEROUS TIMES AND THEY HAVE STATED THEY DON'T KNOW WHY IT WOULD HAPPEN, AND CANNOT DO ANYTHING UNLESS THEY CAN DUPLICATE IT. IT HAPPENS A LOT BUT THE DEALERSHIP AND GMC SAY THERE IS NO PROBLEM. THE FIRST TIME THIS HAPPENED IT ALMOST CAUSED MY WIFE TO WRECK, SINCE THE ACC SHUT OFF AND APPLIED BRAKES WITH NO OTHER CAR ON THE ROAD, BADLY STARTLING HER, AND SHE THOUGHT SHE HAD HIT SOMETHING. I EVEN HAVE A VIDEO OF THE ACC SHOWING 'TEMPORARILY UNAVAILABLE' AFTER ONE OCCASION IT SHUT OFF AND SLOWED THE VEHICLE. IN THIS INSTANCE THERE WERE NO CAR IN FRONT OF ME OR ON EITHER SIDE, BUT THERE WAS ONE BEHIND ME WHO I AM SURE WAS NOT HAPPY WHEN THE VEHICLE IN FRONT OF HIM BRAKED FOR NO REASON. A GMC REPRESENTATIVE TOLD ME I CAN HAVE ALL THE VIDEO I WANT, BUT IT 'DOESN'T MATTER AND WON'T CHANGE ANYTHING'. THE DEALERSHIP DID DO A COMPLETE DIAGNOSTIC ON ONE OCCASION AND FOUND EVIDENCE THAT THE ACC HAD SHUT OFF, BUT THE CODE DID NOT SAY WHY IT SHUT OFF.

AFTER RELEASING ELECTRONIC PARKING BRAKE, THE SERVICE PARKING BRAKE LIGHT COMES ON AND THE PARKING BRAKE LIGHT FLASHES. PARKING BRAKE IS NO LONGER OPERATIONAL.

HIGH HORN EFFORT - HORN DOES NOT ACTIVATE WHEN PRESSED ON. DRIVER HAS BEEN UNABLE TO NOTIFY OTHER CARS COMING INTO THEIR LANE. CONCERNED THAT THEY WILL BE UNABLE TO AVOID AN ACCIDENT. TOOK DELIVERY OF VEHICLE ON 01SEP2017 WITH THIS AS A KNOWN ISSUE. HAVE NOT HAD ANY RESOLUTION UNTIL VEHICLE WENT INTO SERVICE AROUND 09JAN18. BULLETIN ISSUED TO REPLACE WIRE HARNESS. THIS NEW WIRE HARNESS DID NOT IMPROVE THE CONDITION AT ALL - MAY EVEN BE WORSE THAN BEFORE. THIS IS A SAFETY ISSUE - GM NEEDS TO ADDRESS THIS IMMEDIATELY. THIS IS EITHER DUE TO THE DRIVER AIRBAG CUSHION PACK HEIGHT OR WIRE HARNESS LIMITING HORN TRAVEL.

AS MUCH AS I LOVE THE VEHICLE AS A WHOLE, IT UNFORTUNATELY HAS THE WORST HEADLIGHTS I HAVE EXPERIENCED IN ANY VEHICLE THAT I HAVE EVER DRIVEN. AS SOMEONE WHO HAS PERFECT VISION, I OFTEN FIND MYSELF SQUINTING TO SEE THE ROAD AHEAD OF ME AND VARIOUS SIGNS. IT HAS GOTTEN TO THE POINT WHERE I HAVE RESORTED TO DRIVING WITH MY HIGH BEAMS ON, JUST SO I CAN SEE WHERE I'M GOING IN CITY STREETS, HIGHWAY DRIVING, AND MAKING TURNS. I'VE NEVER HAD THIS ISSUE WITH ANY OTHER VEHICLE THAT I HAVE DRIVEN AND THE UNFORTUNATE THING IS THAT MY FATHER HAS NEARLY THE SAME IDENTICAL VEHICLE AS ME AND IS EQUALLY DISSATISFIED WITH THE HEADLIGHTS. I WOULD CONSIDER THESE AS DANGEROUS AS ANYTHING TO DRIVER, PEDESTRIAN, AND PROPERTY RELATED SAFETY. I WOULD STRONGLY URGE THAT IF GM DOES NOT STEP UP AND CORRECT THIS DANGEROUS OBSTACLE TO MY LIFE, THEN I WOULD STRONGLY URGE AN INVESTIGATION AND AN IMMEDIATE RECALL OF THIS VEHICLE BY THIS ORGANIZATION.

THE HEADLIGHT HIGH BEAM LIGHT PATTERN IS A VERY DIM AND NARROW FOCUSED BEAM AND DOES NOT ALLOW ENOUGH SIDE TO SIDE ILLUMINATION. THE LEFT AND RIGHT SIDE LIGHTING IS VIRTUALLY NON-EXISTENT ON WET ROADS WHEN THE HIGH BEAMS ARE ON. THE HIGH BEAMS ALSO CONVERGE TO A SMALL NARROW SPOT ON THE ROADWAY. THE LACK OF EFFECTIVE LEFT AND RIGHT SIDE ROAD LIGHTING IS A SAFETY ISSUE AS IT IS EXTREMELY DIFFICULT TO SEE PEOPLE OR OBJECTS.ON THE SIDE OF THE ROAD. ALSO, THE LOW BEAMS LACK SUFFICIENT.BRIGHTNESS ALTHOUGH THE LEFT AND RIGHT SIDE LIGHT PATTERN IS SUFFICIENT. ALTHOUGH MY COMPLAINT WAS ESCALATED TO A GMC SENIOR ADVISOR, NO ACTION WAS TAKEN BY GMC. THE ADVISOR STATED, "WORKS AS DESIGNED". NO ALTERNATIVE BULB OR AFTER MARKET LIGHTING WAS RECOMMENDED BY GMC AS I WAS TOLD THIS WOULD VOID THE WARRANTY. THE SAFETY CONCERNS MY FAMILY AND I FEEL ABOUT THE VEHICLES HEADLIGHTS WERE DISMISSED BY THE COMPANY.

THE VEHICLE SHIFTS VERY HARSHLY BETWEEN SECOND AND THIRD GEARS WHEN ACCELERATING. SOMETIMES IT IS SO HARSH THAT IT SLAMS YOU BACK IN THE SEAT. THE DEALER SAYS THAT IT IS "NORMAL". IT BEGAN AFTER OWNING THE VEHICLE FOR ONE FULL YEAR.

2 INSTANCES WITHIN A 2 WEEK PERIOD. ON 12/13/2017 VEHICLE IS BEING DRIVEN AND ENGINE POWER IS LOST AND CAR TURNS OFF WE HAD TO PULL OVER SIDE OF THE ROAD WHEN TRYING TO RESTART THE CAR IT SPUTTERS AND WONT START.. 2ND INSTANCE ON 12/24/2017 CAR WAS ONCE CAR WAS PUT IN GEAR IT STALLED WOULD NOT RESTART OR EVEN TURN OVER. DEALER REPLACED BATTERY AND FUEL PUMP REGULATOR MODULE THE 1ST TIME. 2ND TIME DEALER DOES NOT KNOW WHAT THE PROBLEM IS.

I WAS DRIVING FOR APPROXIMATELY 20 MILES ON A HIGHWAY WITH MY WINDSHIELD WIPERS IN THE INTERMITTENT POSTION. THERE WAS A LIGHT SNOW COMING DOWN. THE WIPERS WORKED UP TO THIS TIME. THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THIS AFFECTED VIABILITY DRAMATICALLY. IT WOULD HAVE BEEN WORSE WITH HEAVIER SNOW. I TOOK IT TO THE DEALER AND THEY FOUND THE SCREW HAD LOOSENED AND THE WIPER MOTOR AND WINDSHIELD WIPER WERE DISCONNECTED.

WINDSHIELD CLEANER NOZZLE SPRAYS TOO LOW ONTO WINDSHIELD.WHEN TRYING TO CLEAR SALT SPRAY WIPER JUST PUSHES FLUID DOWN AND DOES NIT CLEAN SPRAY ADVERSELY AFFECTING VISIBILITY WHILE DRIVING ON HIGHWAY.BROUGHT TO DEALER TO HAVE CHECKED,THEY AGREED THAT THERE US A PROBLEM.SAID THEY WILL CHECK FOR ANY BULLETINS ON PROBLEM.NOZZLES ARE NOT ADJUSTABLE AND ARE MADE OF SOLID PLASTIC. ALSO CHECKED ANOTHER ACADIA ON LOT WITH SAME RESULTS.GMC SHOULD FIX THIS PROBLEM BEFORE THER IS AN INCIDENT.

HORN IS EXTREMELY DIFFICULT TO DEPRESS. SO DIFFICULT IN FACT, THAT MOST OF THE TIME IT IS INOPERABLE IN NEEDED SITUATIONS. WE HAVE REACHED OUT TO THE DEALERSHIP WHO INFORMED US TO CONTACT GMC WHO THEN DIRECTED US BACK TO THE DEALERSHIP WHO SENT US BACK TO GMC. AFTER 6 MONTHS OF NO RESPONSE WE WERE FINALLY TOLD BY GMC THAT THE UNDERSTAND IT IS HARD TO PRESS BUT THERE IS NOTHING THEY ARE PLANNING ON DOING ABOUT IT AT THIS TIME. I EXPLAINED THAT THIS IS A SERIOUS SAFETY ISSUE AND WE ARE UNCOMFORTABLE DRIVING THE VEHICLE.

I BROUGHT IT IN TO SERVICE DEPARTMENT A COUPLE MONTHS AGO BECAUSE THE ACCELERATOR WOULD ACCELERATE WITH OUT ME PUSHING THE GAS EVEN SLAMMING ON THE BRAKES WOULD GET TO 85 90 MILES AN HOUR. FINALLY GOT IT OFF THE ROAD AND OFF HUGE QUANTITIES OF WHITE SMOKE FROM THE BRAKES BEING SO HOT. ASSURED ME IT WAS FIXED AND LAST NIGHT IN HIGHWAY TRAFFIC DID IT AGAIN. ALMOST GOT ME KILLED. SERVICE SAID THERE WAS NO RECALL BUT THIS IS VERY DANGEROUS!

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE OPERATING THE VEHICLE, SMOKE AND SPARKS SUDDENLY APPEARED FROM THE VENTS INSIDE THE VEHICLE. THE DRIVER STOPPED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED, FLAMES WERE PRESENT UNDER THE HOOD ON THE DRIVER'S SIDE. THE FLAMES WERE EXTINGUISHED AND THE CAUSE OF THE FIRE WAS INVESTIGATED. IT WAS DETERMINED THAT THE ELECTRONIC MODULE CASING HAD BLOWN OFF AND THE MODULE HAD CAUGHT FIRE DUE TO AN ELECTRICAL SHORT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. *TT *TR

TRUCK CONSTANTLY FAILS TO START. KEYFOB NOT RECOGNIZED. COMPUTER SYSTEM CRASHES, REAR AIR VENTS FALL OUT. FAULTY GAS TANK AND GAS LINE. CANNOT FILL UP GAS TANK PAST 1/2 A TANK. BEEN HAPPENING SINCE INCEPTION AND IS CONSTANTLY IN AND OUT OF SERVICE FOR THE SAME ISSUES OVER THE PAST YEAR. NOT BEING ABLE TO START THE TRUCK IS A SAFETY HAZARD TO ME AND MY FAMILY. THERE NEEDS TO BE AN ALTERNATE WAY TO START THE TRUCK SHOULD THE COMPUTER SYSTEM CRASH.

VERY HARD PRESSURE NEEDED TO ACTIVATE HORN ,NO MATTER WHICH POINT IS PRESSED YOUD NEED EXTREME PRESSURE TO ACTIVATE . VERY UNSAFE UNABLE TO BLOW HORN IN A EMERGENCY

THE HORN IS EXTREMELY HARD TO BLOW (SAFETY HAZARD ). DEALER AGREES IT IS EXTREMELY DIFFICULT TO BLOW, BUT COMPARABLE TO SIMILAR MODELS, APPARENTLY POORLY DESIGNED AND VERY UNSAFE. SHOULD BE RECALLED.