Page 5 of 5 · complaints 201–243 of 243

2015 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Steering
Filed Nov 9, 2018DC

STEERING NOISE ...NOISE WHINING SOUND COMES FROM STEERING COLUM WHEN THE VEHICLE IN MOTION AT LOW SPEED BACKING WHILE TURNING INTO PARKING SPACE OR ENTERING SPACE..DEALERSHIP @ WINKELLY GMC IN CLARKSVILLE, MD CANNOT SAY WITH ANY CERTAIN WHAT THE PROBLEM MAY BE ...BUT DO ADMIT THERE IS A PROBLEM WITH NOISE FROM THE STEERING WHEEL AND OTHER VEHICLES OF GMC HAD BEEN RECALLED BUT NOT THIS PARTICULAR MODEL....NO WARRANTY...DEALER SUGGEST TO KEEP AN "EYE" ON IT...WAIT UNTIL THE NOISE BECOMES EVEN LOUDER...

Unknown or Other
Filed Nov 7, 201841,456 milesDE

HAD CAR SERVICED AT DEALERSHIP 11/02/18 BECAUSE ENGINE LIGHT ON. 11/07/18 STARTED VEHICLE NOTICED RUNNING LOUDER THAN USUAL, WHEN I SHUT OFF VEHICLE, FAN STILL RUNNING. NOTICE GAS HANDLE SEEMS TO FLUCTUATE. STARTED VEHICLE, IT MADE THUMPING NOISE, THEN SHUT OFF BY ITSELF. ENGINE LIGHT ON. STARTED VEHICLE AND IT ACCELERATED/REVVED HIGH. TRIED TO START VEHICLE, MADE CLICKING SOUND BUT NEVER TURNED/STARTED, STRONG SMELL OF GAS. ALL INSTANCES VEHICLE WAS STATIONARY.

Tires
Filed Oct 29, 201878,000 milesMO

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR, TIRE LINE: FORTERA, AND TIRE SIZE: P255/65/R18 TIRES. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR SERVICED, THE TECHNICIAN NOTICED A CRACK ON THE INSIDE ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS ROTATED BUT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE TIRE FAILURE MILEAGE WAS 78,000. THE DOT NUMBER WAS 4BXMARDR.

Visibility/Wiper
Filed Sep 21, 201847,400 milesMA

WHILE DRIVING IN HEAVY RAINS, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING ON MY 2015 GMC ACADIA DENALI. THE DRIVER'S SIDE SO FAR IS STILL WORKING. THIS OCCURRED AT THE WORST POSSIBLE TIME IN MY AREA OF MASSACHUSETTS. WE WERE EXPERIENCING HEAVY DOWNPOURS AND RAIN DUE TO THE REMNANTS OF HURRICANE FLORENCE. I CONTACTED THE GMC DEALER, THE ASSOCIATE ADVISED IT WAS NOT COVERED. I FEEL THIS IS AN EXTREMELY DANGEROUS FAILURE OF SAFETY ON A VEHICLE THAT IS ONLY 3 YEARS OLD. MY VISIBILITY WAS DIMINISHED AND LUCKILY I WAS CLOSE TO HOME. I DID NOT FEEL SAFE DRIVING BECAUSE I DIDN'T KNOW WHEN OR IF THE OTHER WIPER WOULD FAIL. I BROUGHT THE VEHICLE TO BE SERVICED TODAY.

SteeringCrash
Filed Sep 11, 201861,000 milesCO

ON SEPTEMBER 4, 2018 I WAS GETTING ON THE HIGHWAY WHEN MY STEERING WHEEL LOCKED UP AND I HIT A CONCRETE BARRIER. THE OFFICER COULD NOT TURN MY STEERING WHEEL AND THE REPAIR ESTIMATE GUY SAID THAT WHEN OPERATING THE VEHICLE TO TEST THE STEERING THE POWER WOULD COME AND GO. THE STEERING WOULD BE SOFT AND WHEN TRYING TO TURN, THE STEERING WOULD BECOME DIFFICULT TO OPERATE. MOST OF THE REVIEWS THAT I READ HAVE THE SAME ISSUE BUT THEIR MODELS ARE OLDER THAN MINE. MY ACADIA IS A 2015 WHEN IS THIS SAFETY HAZARD GOING TO BE CORRECTED? IT HAS BEEN 8 YEARS (2007) SINCE THIS STEERING MALFUNCTION WAS DISCOVERED AND MY VEHICLE WAS PUT INTO PRODUCTION AND GMC IS STILL PUTTING PEOPLE AT RISK WITH THEIR CONTINUED USE OF THE SAME STEERING DESIGN, MATERIALS, ASSEMBLY OR WHATEVER IT IS THAT CAUSES THIS MALFUNCTION. SOMETHING NEEDS TO CHANGE IN ORDER TO KEEP EVERYONE SAFE.

Wheels
Filed Aug 31, 201850,000 milesNC

GOODYEAR FORTERA HL P255/65R18 109S TIRES - MY CAR WAS PARKED YESTERDAY FOR A SHORT TIME WHEN THE REAR RIGHT TIRE DEFLATED FOR NO REASON. THE SPARE WAS PUT ON THE CAR AND DRIVEN 10 MILES HOME. TODAY THE VEHICLE WAS DRIVEN TO THE TIRE REPAIR SHOP TO BE LOOKED AT BECAUSE THERE WAS A STRAIGHT CRACK IN THE CENTER OF THE TREAD. AS THE CAR WAS SLOWED DOWN TO TURN IN THE TIRE SHOP THE LEFT TIRE "POPPED" AND DEFLATED. UPON INSPECTION OF THIS TIRE, THE SAME STRAIGHT CRACK IN THE CENTER OF THE TIRE IS CONFIRMED. GOODYEAR RECALLED THIS TIRE FOR THIS SAME ISSUE AND THE TIRE NEEDS INVESTIGATED FOR ADDITIONAL PRODUCTION TIMES.

Engine
Filed Aug 31, 201885,000 milesCA

IMMEDIATELY AFTER FILLING THE TANK WITH GAS, I STARTED THE ENGINE AND IT ACCELERATED TO FULL CAPACITY. THE ENGINE HAD MADE CLICKING SOUNDS, AND OTHER SOUNDS WHEN IT STARTED.

Unknown or Other
Filed Aug 11, 201833,183 milesCA

THIS COULD HAVE BEEN RESOLVED UNDER WARRANTY, BECAUSE AT THE TIME I HAD LESS THAN 36,000 MILES BUT THE CAR WAS AT 38 MONTHS WHEN THE AIR CONDITIONER WENT OUT AND BLOWING WARM AIR WHEN THE SUMMER TIME TEMPS WERE IN THE 90S. I TOOK IT TO MY GMC SERVICE DEPT AND WAS TOLD THE EVAPORATOR NEEDED TO BE REPLACED. THE PROBLEM WAS IT IS A LABOR INTENSIVE REPAIR THAT REQUIRES REMOVAL OF THE DASHBOARD TO GET TO THE EVAPORATOR. $1500 LATER I NOW HAVE COOL AIR IN THE CAR I PAID $40,000 FOR. AFTER THE FACT I DECIDED TO SEARCH THE WEB TO SEE IF THIS WAS A COMMON PROBLEM, AND IT WAS. BARELY 3 YEARS OLD AND THE AIR CONDITIONER NEEDS MAJOR REPAIR?? GMC SHOULD BE ASHAMED OF THEMSELVES! I HAVE A 13 YEAR OLD CHEVY TRAILBLAZER WITH 168,000 MILES AND THE AC WORKS AS GOOD AS THE DAY I BOUGHT IT. SO, IS THIS THE NEW NORMAL FOR GM? NOT GOOD ENOUGH THAT CARS TODAY COST WHAT YOU COULD BUY A HOUSE FOR NOT LONG AGO.NOW THEY BUILD THEM TO SELF DESTRUCT ONE SYSTEM AT A TIME TO KEEP THE PROFITS ROLLING IN.

Electrical System
Filed Aug 8, 201835,400 milesAR

BOUGHT CAR 10-11 DAYS AGO USED. 35K MILES. SMELLED LIKE BRAKES WERE LEFT ON. STOPPED AND CHECKED. NOTHING. AC QUIT

Steering
Filed Aug 1, 201852,000 milesPA

MY CAR LOST POWER STEERING WHILE I WAS PULLING OUT OF A PARKING SPACE AND CONTINUED INTERMITTENTLY AS I DROVE! THE POWER STEERING PUMP HAD TO BE REPLACED BECAUSE IT WAS DEEMED TO BE LEAKING AND FAILING. THIS IS THE EXACT SAME PROBLEM FOR WHICH MODELS 2007-2011 WERE RECALLED. ESTIMATES TO REPAIR ARE ABOUT $1,000. I HAVE LOST THE USE OF MY CAR SINCE JULY 14, REPAIRS ARE SCHEDULED FOR AUGUST 18, 2018. COMPLETELY DISSATISFIED WITH MY DEALER, BOWSER, PLEASANT HILLS, PA. THIS IS THE MOST UMSAFE CARE I HAVE EVER DRIVEN! THE COMPUTER CONTROLS REQUIRE DRIVER TO TAKE EYES OFF THE ROAD TO DO EVERYTHING! VOICE CONTROLS NEVER WORK PROPERLY. COMPUTER SYSTEM HAS BEEN FIXED TWICE THEN FINALLY REPLACED. I TRIED TO RETURN CAR DAYS AFTER BUYING IT AND DEALER REFUSED.

Fuel/Propulsion System
Filed Jul 30, 201828,600 milesIL

INJECTORS STICKING OPEN. BROUGHT TO DEALER AT 26,000 MILES AFTER IT BROKE DOWN 200 MILES AWAY. THAT WAS AFTER THE GMC DEALERSHIP TOLD US IT SHOULD BE OK TO DRIVE. INJECTOR STUCK OPEN AND THE DEALER WE BROKE DOWN AT SAID THE VEHICLE COULD CATCH FIRE IF WE KEPT DRIVING. THEY REPLACED THE INJECTOR THAT WAS THE ISSUE. NOW LAST WEEK ANOTHER DIFFERENT INJECTOR FAILED. THIS TIME THE INSIDE OF THE VEHICLE FILLED WITH THE SMELL OF FUEL AND WAS VIOLENTLY SHAKING ON THE ROAD. WE COULDN'T PULL OVER RODGER AWAY BECAUSE WE WEREN'T ON A SAFE ROAD TO STOP AT. ENDED UP DRIVING IT TO THE NEAREST GAS STATION. MY WIFE AND SON WERE IN THE CAR SCREAMING AND CRYING AT HOW BAD THE CAR WAS DRIVING AND SMELLED. WE WERE VERY FEARFUL THE CAR WAS GOING TO CATCH ON FIRE. GMC ONCE AGAIN STATES IT'S AN ISOLATED INCIDENT AFTER IT'S HAPPENED TWICE WITHIN MONTHS. AND THEY REFUSE TO REPLACE ALL INJECTORS OR RECALL THE VEHICLE. WE TOLD THEM WE DIDN'T FEEL SAFE DRIVING IT BUT THEY DON'T CARE TO HEAR IT. BOTH TIMES WE WERE DRIVING BETWEEN 55-70MPH AND IT'S A VERY SCARY UNSAFE FEELING WHEN IT HAPPENS.

Electrical System
Filed Jul 23, 2018NY

2015 GM ACADIA. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR REPAIRING SIDE DETECTION SENSORS. *LD *JS

Steering
Filed Jul 20, 201851,120 milesPA

MY ACADIA LOST POWER STEERING MAKING VEHICLE DIFFICULT TO STEER. I COULD HEAR A WHINING SOUND I'D NEVER HEARD BEFORE. WE TOOK IT TO THE CLOSEST REPAIR SHOP SINCE WE WERE ON VACATION. SERVICEMAN SAID THE POWER STEERING PUMP WAS LEAKING AND NOT WORKING PROPERLY. CALLED DEALER, BOWSER, IMMEDIATELY COULD NOT GET AN APPT FOR 5 DAYS. DEALER INSPECTED VEHICLE, CONCLUDED THE PUMP WAS NOT UNDER POWER TRAIN WARRANTY AND ESTIMATED IT WOULD BE OVER $1,000 TO REPAIR. SAME PROBLEM AS RECALL ON PREVIOUS MODELS.

Electronic Stability Control (esc)
Filed Jul 12, 201888,000 milesAZ

ON 15 PLUS OCCASIONS, WHILE THE VEHICLE IS STATIONARY, IN THE PARKING GEAR AND RUNNING, THE FRONT END WILL START TO VIBRATE MILDLY, INCREASE IN INTENSITY AND THEN THE TRACTION LOSS LIGHT ILLUMINATES, A BLINKING ENGINE LIGHT ILLUMINATES, "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL" MESSAGES APPEAR. THEN TRACTION CONTOL OFF APPEARS, FOLLOWED BY AN AUDIBLE LOUD CLICK AND VIBRATION CEASES, MESSAGES DISAPPEAR AND LIGHTS TURN OFF. ONCE WHILE VEHICLE IN DRIVE AND BEING OPERATED ON A ROADWAY, I PULLED RIGHT AT AN INTERSECTION TO HAVE THIS SAME SEQUENCE HAPPEN DURING DRIVING, RESULTING IN AN ALMOST COMPLETE LOSS OF POWER AND ACCELERATION AND A NEAR ACCIDENT. THE SEQUENCE WAS IDENTICAL AND ONCE THE ERRORS CLEARED THE VEHICLE ACCELERATED RAPIDLY AND FORCEFULLY. I HAVE DOCUMENTED MULTIPLE OCCASIONS ON VIDEO WHILE STATIONARY OVER A MULTI MONTH PERIOD AND HAVE FURNISHED THOSE DOCUMENTS TO MY LOCAL GMC DEALERSHIP WHICH HAS FAILED TO REPAIR THIS ISSUE AND TODAY RETURNED MY VEHICLE TO ME WITH AN APOLOGY FOR NOT BEING ABLE TO REMEDY THE PROBLEM. THEY CLAIM THAT THE VEHICLE MUST EXHIBIT THIS BEHAVIOR IN THEIR PRESENCE TO WARRANT A FIX. THE VEHICLE IS UNDER AN EXTENDED WARRANTY THAT CLEARLY COVERS THESE PROBLEMS. I WOULD BE HAPPY TO EMAIL THE VIDEOS, BUT THEY ARE NOT IN THE SUPPORTED FORMAT AND LIKELY LARGER THAN 5MB.

Electronic Stability Control (esc)
Filed Jun 26, 201836,427 milesFL

WHILE DRIVING IN HEAVY CITY TRAFFIC, MY WARNING LIGHTS CAME ON FOR "REDUCED POWER", 'TRACTION CONTROL" MALFUNCTION, 'STABILITRAC AND ABS LIGHTS CAME ON. POWER REDUCED TO 25MPH. I WAS CLOSE TO THE DEALERSHIP AND WENT THERE RIGHT AWAY. THE SERVICE WRITER TOLD ME I WOULD HAVE TO WAIT AT LEAST 2 TO 4 HRS BEFORE ANYONE COULD LOOK AT. MY MILEAGE WAS 36,432...432 MILES OUT OF BUMPER TO BUMPER WARRANTY...HE TOLD ME THE CHARGES FOR DIAGNOSING WOULD BE $130. I AGREED. THEN HE EXPLAINED THAT THE THE LOW HP FUEL PRESSURE/PURGE SOLENOID WAS STUCK OPEN, DIANOSE CODES WERE PO191 AND PO496, THEY REPLACED A HIGH PRESSRE FUEL PUMP, R&R INTAKE PLENUM TO REPLACE FUEL RAIL PRESSURE SENSOR AND REPLACE A PURGE CONTROL SOLENOID. COST TO ME WAS $1,760.51 ($866.06 LABOR- $820.43 PARTS -$30.00 MISC.CHARGE-$82.29 MISC.DISCOUNT- TAXES OF $126.31. I DON'T UNDERSTAND WHY THEY COULDN'T BE MORE LENIENT WITH MILEAGE ON WARRANTY. I PURCHASED THIS VEHICLE NEW FROM THEM AND HAVE COMPLETED ALL MY SERVICE WORK THERE. THIS WAS A SCARY SITUATION IN NOON RUSH HOUR TRAFFIC WITHOUT ANY ROADSIDE PULL OFF AT THE TIME. COULD THERE HAVE BEEN A DEFECTION FUEL PUMP? I WAS TOLD BY SERVICE WRITER "IF YOU HAD DRIVEN ANY FURTHER MORE DAMAGE WOULD HAVE HAPPENED TO ENGINE BLOCK".

Tires
Filed Jun 19, 201833,000 milesNJ

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); THEREFORE, THEY WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE TIRE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Tires › Tread/Belt
Filed Jun 11, 201830,590 milesCT

TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (888) 765-9107), THE CONTACT WAS INFORMED THAT ALL FOUR TIRES HAD CRACKS AND TREAD SEPARATION FROM THE TREAD PATTERNS. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE CONTACT WAS REFERRED TO NHTSA. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,590.

Air Bags
Filed May 10, 201863,500 milesTX

MY 2015 GMC ACADIA HAS A SERVICE AIR BAG LIGHT ON. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OF ANY KIND (MINOR OR MAJOR). NOT SURE IF IT IS AN ELECTRICAL SHORT OR IF IT IS A BAD AIR BAG. NOW I HAVE NO IDEA IF THE AIRBAGS WILL EVEN DEPLOY IF WE ARE IN AN ACCIDENT. SINCE IT IS 3 YEARS OLD THE DEALERSHIP SAID THEY WILL NOT COVER IT UNDER WARRANTY. TO ME THIS IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED WITH COST TO THE CONSUMER. I HAVE LOOKED FOR ANY RECALLS BUT HAVE NOT FOUND ANY. I'M SURE MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. CAN YOU PLEASE LOOK INTO THIS FOR THE SAFETY OF THE PUBLIC. THANK YOU

Electrical System
Filed Apr 13, 201844,980 milesMN

SIDE DETECTION, FRONT AND REAR CAMERAS FAILED DUE TO CORROSION OF HARNESS (84004718) AND TWO MODULES (84031087). REPLACEMENT OF THESE COMPONENTS REQUIRED TO REPAIR PROBLEM. HAD TO WAIT OVER A MONTH FOR REPLACEMENT PARTS. THIS IS A SAFETY HAZARD.

Visibility/Wiper
Filed Jan 9, 201842,000 milesWI

REAR WINDOW SHATTERED. AND NEEDED REPLACEMENT. VEHICLE WAS PARKED AT A SERVICE STATION.

Steering
Filed Dec 16, 201741,000 milesIL

MY FIRST INCIDENT ON MY 2015 GMC ACADIA SLE FWD PURCHASED BRAND NEW WAS THIS YEAR AT 40000 MILES. ONE HEAD LIGHT WENT OUT AND THEN THE OTHER IN WHICH THE DEALER WANTED 400+ BUCKS TO REPLACE. THE LIGHTING IS ACTUALLY BAD FROM THE HEADLAMPS. THEY LIGHTS DO NOT EXTENDED IN FRONT OF YOU TO SEE IF YOU WILL BE COMING UPON ANYTHING AND CAN POSSIBLY RUN IT OVER. MY SECOND ISSUE AT 41000 WAS THE POWER STEERING. ONE DAY I HEARD A LOUD WHINING AS I TURNED THE CORNER ON A CITY STREET AND SUDDENLY THE POWER STEERING STOPPED. I LOOKED IN THE MANUAL AND IT SAYS TO PUT A CERTAIN TYPE OF TRANSMISSION FLUID IN THERE, BUT I HAD JUST HAD A FREE OIL CHANGE AT THE DEALER ABOUT 3 WEEKS AGO AND THEY DO NOT TOP OFF ANY OTHER FLUIDS. AFTER PUTTING THE FLUID IN THE POWER STEERING PLACE, I NOTICED A LEAK. COME TO FIND OUT THE POWER STEERING PUMP IS LEAKING ON MY CAR WITH ONLY 41000 MILES. A BRAND NEW CAR PRACTICALLY THAT COST 30,000 SHOULD NOT HAVE ISSUES SO SOON. TODAY, DRIVING TO WORK I ALMOST LOST IT BECAUSE MY CAR ALL OF A SUDDEN STARTED JUMPING CODES "SERVICE STABILITRAK; SERVICE TRACTION CONTROL; TRACTION CONTROL OFF; ENGINE POWER IS REDUCE' AND MY SPEED WENT FROM ABOUT 40 TO 30 INSTANTLY. I WAS DRIVING ON A CITY STREET TRAFFIC WHILE THIS HAPPENED AND WAS UNAWARE. JUST THINK, IF I DID NOT PUT ON BRAKES AND WAS GOING AT A CERTAIN SPEED AND THE PERSON BEHIND ME IS AS WELL, AND MY CAR'S SPEED JUST DROP DRAMATICALLY, WHAT TYPE OF INJURIES COULD HAVE OCCURRED. I AM VERY PERTURBED BECAUSE THIS IS THE SE

Steering
Filed Nov 30, 201796,000 milesGA

I NOTICED THE OTHER DAY WHEN I WAS TURNING MY STEERING WHEEL IT WAS VERY HARD. NO LIGHT OR WARRING AT ALL. I CHECKED MY POWER STEERING FLUID AND IT WAS FULL. I'M NOT ABLE TO TURN THE WHEELS WHEN I'M NOT PRESSING ON THE GAS PEDDLE. I WANT TO MY LOCAL MECHANIC AND HE TOLD ME THAT THERE SHOULD BE A RECALL ON THESE CARS. BECAUSE HE HAS REPLACED TOO MANY IN THE 2015 MODEL. IF I HAVE THEM REPLACE THE POWER STEERING PUMP IT WILL COST ME $1000. THIS IS NOT A GOOD THING. I ALMOST GOT INTO AN ACCIDENT, BECAUSE I WAS NOT ABLE TO TURN THE WHEEL IN TIME. THANK GOD THE OTHER CAR MOVED OUT OF THE WAY. I HAVE YOUNG CHILDREN IN MY CAR EVERYDAY.

Electronic Stability Control (esc)
Filed Nov 19, 201751,000 milesOR

WHEN DRIVING STABLITRAC, ABS, ALL WHEEL DRIVE FAILS GIVING ALARMS ON THE DASH. SUV STARTS SO SHUTTER AND LOOSE ACCELERATION. IF THE CAR IS STOPPED AND SHUT OFF IT WILL CLEAR. WHEN YOU START DRIVING AGAIN IT WILL RANDOMLY DO IT AGAIN, SUCH AS WHEN YOU TURN A CORNER OR PULL OUT TO PASS SOMEONE. I HAS HAPPENED A COUPLE OF TIMES. THE LAST TIME WAS WORSE. I ALMOST GOT HIT BECAUSE IT LOST POWER. LOOKING ON LINE IT LOOKS LIKE THE SAME PROBLEM THAT OTHER GMC VEHICLES HAVE A HISTORY OF.

Electronic Stability Control (esc)
Filed Sep 11, 201720,000 milesMI

APPROXIMATELY 2 MONTHS AGO, THE VEHICLE SHUT DOWN IN THE MIDDLE OF HIGH SPEED TRAFFIC. SEVERAL WARNING INDICATORS APPEARED (E.G. "STABILITRACK OFF", ETC.), THEN THE VEHICLE IMMEDIATELY SHUT DOWN. PROPULSION STOPPED AND THE VEHICLE SLOWLY CAME TO A STOP. LUCKILY, MY WIFE WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD SAFELY. IT WAS TOWED TO THE DEALER, ALTHOUGH IT WAS ABLE TO RESTART. THE DEALER HAD FIXED IT, THEN RETURNED THE VEHICLE TO US. TWO MONTHS LATER, THE IDENTICAL THING OCCURRED; SAME ERROR MESSAGES FOLLOWED BY THE VEHICLE SHUTTING DOWN, IN THE MIDDLE OF DRIVING IT. WE TOOK IT BACK TO THE DEALER, AND A DIFFERENT PROBLEM WAS DIAGNOSED (WITH THE VEHICLE OUT OF SERVICE > 2 WEEKS THIS TIME). WE HAVE LOST CONFIDENCE IN THE VEHICLE, AND FEEL IT IS UNSAFE TO DRIVE.

Visibility
Filed Aug 25, 201742,000 milesFL

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE AIR CONDITIONER ONLY EMITTED HOT AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPRESSOR HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Air Bags
Filed Jun 28, 201777,000 milesSC

SERVICE AIR BAGS. THE WHOLE AIR BAG SYSTEM FROM FRONT TO BACK NEEDS SERVICING. I BELIEVE GMC ACAIDAS NEED TO BE RECALLED FOR THIS ISSUE.

Service Brakes
Filed May 5, 201735,021 milesMA

TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND THE CONTACT HAD TO EXERT EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE CONTACT THEN HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DISENGAGED AND SLOWED DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND MADE ARRANGEMENTS TO HAVE THE VEHICLE TOWED TO A DEALER. THE FAILURE MILEAGE WAS 35,021.

Unknown or Other
Filed Apr 8, 201732,146 milesNC

GEAR SELECTOR CAN BE CHANGED WITHOUT PRESSING BRAKE OR HAVING KEYS IN INHIBITION. MY 4YR OLD SWITCHED THE CAR INTO NEUTRAL AND ROLLED IT DOWN OUR DRIVEWAY INTO OUR GARAGE

Electronic Stability Control (esc)
Filed Jan 2, 201720,000 milesMO

SERVICE STABILITRAK--TRACTION CONTROL OFF! MESSAGE, THEN CAR RAN ROUGH AND LUNGED ON ACCELERATION. THIS HAPPENED AT 5,000 MILES, REPAIRED AT DEALER. AGAIN ABOUT 12,000 ON A TRIP AND RESET ITSELF. NOW, AT 20,000 MILES SAMES MESSAGE AND IS AT THE DEALER BEING REPAIRED. THIS IS A SAFETY HAZARD. PLEASE INVESTIGATE THIS.

Structure › Body
Filed Dec 17, 20166,107 milesSC

EVERYTIME IT RAINS THE PASSENGER FLOOR GETS WET. I CAN NOT SEE THE WATER COMING IN. HOWEVER, THE MAT AND FLOOR CARPET IS ALWAYS WET AFTER IT RAINS, EVEN IF THE FRONT PASSENGER DOOR HAS NOT BEEN OPENED OR EXPOSED TO THE RAIN. THIS HAS CAUSED MOLD TO GROW ON FLOOR MAT. THIS IS AN ONGOING ISSUE.

Tires
Filed Dec 13, 20162,101 milesPA

I HAVE GOODYEAR FORTERA HL TIRES ON MY ACADIA AND STARTED HAVING PROBLEMS WITH THEM JUST AT 1 MONTH AFTER I LEASED MY CAR. THE FIRST PROBLEM WAS THAT I ENDED UP WITH A MAJOR FLAT TIRE & IT WAS JUST A BIG HOLE IN THE LARGE TREAD. SINCE THEN THE TIRES NEVER HOLD INFLATION...ALL OF THEM. I HYDROPLANE WHEN TURNING ON ROADS THAT ARE ONLY SLIGHTLY WET AND THE ENTIRE CAR SLIDES SIDEWAYS. I NOW NEED TO REPLACE THESE TIRES AT JUST 30,000 MILES WHEN THE SUPPOSED MILEAGE WARRANTY IS 60K. THERE WAS A RECALL FOR THIS EXACT TIRE BUT THE PRODUCTION RECALL ENDED AT JUST TWO WEEKS PRIOR TO WHEN MINE WERE PRODUCED. HOWEVER, MY TIRES ARE DOING THE SAME EXACT THINGS THAT THE RECALLED TIRES DID AND THESE SHOULD BE INCLUDED IN THE RECALL AS WELL. THE TREADS HAVE CRACKS, SPLITS AND PITS IN THEM JUST AS THE RECALLED TIRES AND HAVE ISSUES WITH PSI/INFLATION AS WELL. THEY ARE NOT SAFE TO DRIVE ON AND NEED REPLACED ASAP. *TR

Exterior Lighting
Filed Nov 25, 201613,000 milesMI

WE HAVE A 2015 GMC ACADIA SLE-2 WITH PROJECTOR HEADLIGHTS. WE CAN ONLY SEE ABOUT 50-75 FT. AHEAD WITH LOW BEAMS, THERE IS A DARK LINE AT HOOD LEVEL WHERE THE LIGHT CUTS OF INTO DARKNESS. THE LIGHT BOUNCES UP AND DOWN WHEN DRIVING THIS IS VERY DISTRACTING AND DANGEROUS. IT IS DIFFICULT TO SEE THE SHOULDER OF THE ROAD, I DID NOT SEE A PEDESTRIAN UNTIL HE WAS RIGHT BESIDE ME. THE HIGH BEAMS ARE ABOUT THE SAME AS THE LOW BEAMS IN OUR PREVIOUS VEHICLE (2010 GMC TERRAIN). I CONTACTED OUR DEALER WHO SAID THERE WAS NO RECALL OR TSB REGARDING OUR PROBLEM. THE SERVICE MANAGER SAID HE WILL TRY TO ADJUST THE AIM OF THE HEADLIGHTS. HE STATED HE HAD DONE THIS WITH OTHER CUSTOMERS BUT IT WAS NOT A FIX FOR THE PROBLEM IT MAY ONLY HELP A LITTLE. I SAW SIMILAR COMPLAINTS ON CARCOMPLAINTS.COM. WE FEEL THIS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. WE FEEL SOMEONE SHOULD DRIVE THIS VEHICLE IN A DARK RURAL AREA (WHERE WE LIVE AND DRIVE MOST OFTEN) AND THEY WOULD SEE THE PROBLEM!!!

Air Bags
Filed Oct 3, 201618,000 milesFL

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE DEALER DIAGNOSED THAT THE AIR BAG WARNING SENSOR NEEDED TO BE REPLACED. THE AIR BAG WARNING SENSOR WAS REPLACED; HOWEVER, THE FAILURE RECURRED. WHILE THE VEHICLE WAS BEING REPAIRED FOR THE THIRD TIME, THE REAR AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Engine
Filed Jul 11, 201618,860 milesAZ

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED WHETHER DRIVING OR PARKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS UNABLE TO IDENTIFY THE FAILURE AND DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT FURTHER EVIDENCE REGARDING THE FAILURE WAS NEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,860.

Unknown or Other
Filed Jun 25, 2016TX

I HAVE A 2015 GMC ACADIA WITH 47800 MILES ON IT AND THE AC IS ALREADY BROKEN. SINCE IT'S PASSED THE 36000 MILES THE DEALERSHIP WANTSE TO PAY FOR THE REPAIRS. HOW IS THE AC BROKEN ALREADY ON A VEHICLE THAT'S A YEAR OLD AND LESS THEN 50000 MILES?

Electrical System
Filed Feb 10, 201634,000 milesOH

DRIVING AT 34-45 MPH LOSE ALL ENGINE POWER AND HAVE TO PULL OVER. VEHICLE TOTALLY LOSES ALL POWER. ENGINE SHUTS OFF.

Seat Belts1 injured
Filed Oct 26, 20151,500 milesNC

ON OCTOBER 8, 2015, OUR FAMILY WAS DRIVING ON I-85 NEAR HUNTERSVILLE, NC. WE WERE IN OUR 2015 GMC ACADIA, WHICH WE'D BOUGHT NEW IN AUGUST. WE WERE IN STEADY, MOVING TRAFFIC. THE CABIN WAS QUIET; I WAS DRIVING, MY WIFE WAS IN THE PASSENGER SEAT, AND OUR TWO CHILDREN (AGES 9 AND 7) WERE IN THE SECOND ROW CAPTAIN'S CHAIRS. BOTH CHILDREN WERE WATCHING THEIR IPADS. SUDDENLY WE HEARD WHAT SOUNDED LIKE A PISTOL BEING FIRED INSIDE THE CABIN, FOLLOWED INSTANTLY BY OUR 7 YR OLD SON ('SON') SCREAMING AND YELLING, 'IT HURTS, IT HURTS.' MY WIFE AND I BOTH TURNED AROUND AND SAW SON CLUTCHING HIS LOWER BACK. I NEGOTIATED THE CAR TO THE SHOULDER AND SAW THAT THE ENTIRE HOUSING/CASING OF HIS SEATBELT BUCKLE HAD SPONTANEOUSLY EXPLODED. THE BUCKLE WOULDN'T UNLATCH, BUT MY WIFE GOT HIM OUT OF THE SEAT AND EXAMINED HIM. HE HAD A PUNCTURE/GASH IN HIS LOWER BACK, WHERE SOME OF THE SHRAPNEL HAD HIT HIM. WE FOUND BOTH PLASTIC AND METAL SHARDS IN THE CAR. TO GIVE YOU AN IDEA OF THE FORCE THE EXPLOSION CAUSED, THERE WAS ALSO A 2-4 INCH HOLE IN THE INTERIOR DOOR'S PANELING. ONLINE RESEARCH SUGGESTS THAT A PRETENSIONER MAY HAVE MALFUNCTIONED; A GMC SERVICE MANAGER STATED THAT THE SECOND-ROW CAPTAIN CHAIR SHOULD NOT HAVE A PRETENSIONER.

Power Train
Filed Aug 26, 20151,622 milesCT

AFTER PICKING UP OUR NEW TRUCK WE NOTICED THAT THE VEHICLE'S ENGINE WAS SHORT JUMPING AT LOW SPEEDS, ESPECIALLY WHEN IN TRAFFIC - AT FIRST WHEN THIS OCCURS YOU HAVE TO ALMOST ASK YOURSELF DID I HIT THE GAS PEDAL INSTEAD OF THE BRAKES. AFTER ONLY A COUPLE WEEKS OF OWNERSHIP WE DROPPED OFF OUR NEW VEHICLE TO BE REPAIRED. DEALER 'S GMC CERTIFIED TECHNICIAN HAD TO CONSULT WITH GMC CORPORATE TO HELP TROUBLESHOOT AND THEN DECIDED TO REPLACE THE LOWER AND UPPER ENGINE VALVE COVERS, AND THE TRANSMISSION CONTROL MODULE; WHICH WAS A QUICK FIX THAT LASTED A LITTLE OVER A WEEK. NOW OUR BRAND NEW VEHICLE IS ONCE AGAIN A LEMON AND REPEATING THE ORIGINAL ISSUE. AFTER CONTACTING GMC AND AFTER REQUESTING ANOTHER SAFER NEW VEHICLE SINCE ITS COMMON SENSE THAT A BRAND NEW TRUCK SHOULD NOT HAVE ANY INTERNAL ENGINE OR TRANSMISSION PROBLEMS BEING THAT WE HAVE A FOUR YEAR OLD, TWO YEAR OLD, AND A NEWBORN, I AM A CONCERNED FOR MY FAMILY'S SAFETY; GMC CORPORATE RESPONSE WAS "DON'T YOU THINK THAT 1 CAR IN 300,000 WOULD HAVE AN ISSUE"... AT THE END WE ARE NOT TALKING ABOUT A LOOSE BELT OR WHEEL OUT OF BALANCE, BUT AN INTERNAL PROBLEM WHICH THERE TECH TOLD MY WIFE THAT HE COULD NOT GUARANTEE THAT THE CARE WAS SAFE DURING HIS TEST DRIVE. THE DEALER'S MANAGER RESPONSE WAS "THE CAR IS NOT OUR PROBLEM WHEN IT LEAVES OUR LOT", IT THEN FALLS UNDER THE MANUFACTURE WARRANTY; WHICH MAKES SENSE, BUT ONCE AGAIN WE ARE TALKING ABOUT A BRAND NEW CAR, NOT A CAR THAT HAS SOME USAGE. NOW TWENTY DAYS IN THE SHOP AND ONLY

Exterior Lighting
Filed Jul 30, 2015CT

MY RECENT TRIP FROM CONNECTICUT TO ATLANTA,GA AND THEN TO VERO BEACH ,FL WAS DRIVEN AT NIGHT.I FOUND MYSELF HAVING TROUBLE SEEING ANY ROAD SIGN HANGING HIGH, AND MOST ROAD SIGNS IN GENERAL UNLESS I USED MY HIGH BEAM LIGHTING. I BROUGHT MY CAR TO THE GMC DEALERSHIP IN BOTH VERO BEACH,FL AND WATERTOWN, CT WHERE I BOUGHT THE CAR. IT WAS FOUND TO HAVE A VERY SHARP CUT OFF OF LIGHT AND WITH IN THE DESIGN TOLERANCE. BOTH DEALERS HAVE NO CLUE AS IT IS IN GMC TOLERANCE AND THERE IS NO REPLACEMENT LIGHT BULB FOR THE LIGHT ASSEMBLY. THEY BOTH AGREE THERE IS A DESIGN PROBLEM. I AM NOW STUCK WITH A NEW CAR THAT HAS BAD LIGHTING AND WILL NEED ADDITIONAL LIGHTING OR GET A NEW CAR FROM SOMEONE OTHER THAN GMC. I DID CONTACT GMC AND WAS TOLD THAT THERE WAS NOT MUCH THEY COULD DO AS IT WAS PER DESIGN.MY CAR HAS NO ADDITIONAL LIGHTING, NOT EVEN A FOG LIGHT. JUST RECEIVED A CALL FROM GMC. THE CAR IS OK BY ITS DESIGN, AND AS OF NOW I HAVE NO MORE OPTIONS.

Exterior Lighting
Filed Jul 15, 2015CT

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE LOW BEAM HEADLAMP ASSEMBLY WAS EXTREMELY DIM. DURING EVENING HOURS, THE CONTACT HAD TO APPLY THE HIGH BEAMS BECAUSE THE VISIBILITY WAS POOR. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE LOW BEAMS MET THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE A REMEDY OR MODIFICATION TO IMPROVE THE VISIBILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/21/15*LJ UPDATED 3/29/2016*JS UPDATED 11/22/2017*CN

Seats › Front Assembly › Head Restraint
Filed Jun 11, 2015200 milesPA

TL* THE CONTACT OWNS A 2015 GMC ACADIA. AFTER DRIVING ONE HOUR OR LONGER, THE CONTACT WOULD GET SEVERE HEADACHES DUE TO THE POSITION OF THE HEAD RESTRAINT. THE CONTACT HAD TO REMOVE THE HEAD RESTRAINT DUE TO THE HEADACHES. THE DEALER STATED THAT THE NEW DESIGN WAS A SAFETY REGULATION AND COULD NO LONGER BE TURNED AROUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 09/03/15*LJ UPDATED 10/19/2017*CN

Engine
Filed Jun 5, 20151,000 milesPA

BAD SHIFTING IN TRANSMISSION WHEN YOU SLOW DOWN OR COME TO A STOP AND TURN RIGHT AND ACCELERATE AT THE SAME TIME. THIS HAPPENS ON THE 2014 AND 2015 MODELS, TRANMISSION WILL STUTTER AND ABRUPTLY SHIFT INTO A LOWER GEAR. ON THE ACADIA FORUMS IT IS DOCUMENTED BY OTHER OWNERS AS WELL (APPROX 30-50 OTHER OWNERS). THE TRANSMISSION NEEDS A REPROGRAM TO ACCOUNT FOR THIS ISSUE. GM APPEARS TO NOT BE DOING ANYTHING ABOUT THIS COMMON ISSUE.

Power Train
Filed May 19, 20151,500 milesTN

LEFT VEHICLE PARKED ON INCLINE WITH PARKING BRAKE SET. RETURNED TO VEHICLE, STARTED ENGINE, RELEASED PARKING BRAKE , PUT VEHICLE IN DRIVE. THE GEAR INDICATOR ON THE DASH SHOWED THE CAR WAS IN DRIVE. THE GEAR SELECTOR IN CENTER CONSOLE INDICATED IT WAS IN DRIVE. STEPPING ON GAS RESPONDED WITH ONLY INCREASED RPM. VEHICLE BEGAN TO ROLL RAPIDLY IN REVERSE. THE POWER STEERING AND POWER BRAKES WERE NOT WORKING (ALMOST LIKE IT WAS IN PARK). THE VEHICLE WAS NEARLY UNCONTROLLABLE AND ALMOST RESULTED IN SEVERE INJURY AS A COUPLE AND THEIR DOG WERE WALKING BEHIND VEHICLE ON SIDEWALK AT TIME OF INCIDENT. AFTER EXERTING A SIGNIFICANT AMOUNT OF FORCE ON THE BRAK PEDAL THE VEHICLE STOPPED. I APPLIED THE PARKING BRAKE AND SHIFTED TO PARK. SHIFTED BACK TO DRIVE WITH THE SAME RESULT ROLLING BACK FURTHER NEARLY HITTING A BRICK MAILBOX. I THEN PUT TH CAR IN PARK AND TURNED IT OFF RESTARTED AND SHIFTED BACK TO DRIVE, THE VEHICLE THEN PERFORMED AS EXPECTED. VERY FORTUNATE THIS INCID T WAS NOT A DEADLY ACCIDENT. THIS SAME PROBLEM EXHIBITED ITSELF ON LEVEL GROUND ON W PREVIOUS OCCASION BUT WAS DISMISSED AS AN ISOLATED INCIDENT, BUT IT HAS HAPPENED MULTIPLE TIMES NOW.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 GMC Acadia → · Every Acadia year → · How the figures are calculated →