2011 GMC Acadia complaints

WE JUST BOUGHT A 2011 ACADIA DENALI AT THE END OF AUGUST 2014. WE TOOK IT TO THE DEALER FOR TWO RECALLS AND ASKED THEM TO FIX THE BURNT OUT DAYTIME RUNNING LIGHT ON THE DRIVER SIDE. THE DEALER SAID THEY COULD NOT REPLACE THE BULB BY ITSELF BUT NEEDED TO REPLACE THE ENTIRE HEADLAMP ASSEMBLY. THEY SAID IT WAS DUE TO THE HOUSING AND CONNECTORS BEING MELTED. THE DEALER ALSO LOOKED AT THE PASSENGER SIDE AND SAID IT WAS MELTED THERE AS WELL, POTENTIALLY FROM THE HEAT OF THE BULB. WE WERE QUOTED A PRICE CLOSE TO $2000 FOR THE FIX. THE END RESULT IS WE STILL HAVE A BURNT OUT RUNNING LIGHT. I WOULD ASSUME THIS WOULD BE A RECALL DUE TO THE RISK OF FIRE CREATED BY THE EXTREME HEAT WHICH IS MELTING THE HEADLAMP HOUSING. UNFORTUNATELY, IT IS NOT A RECALL AT THIS TIME. I HAVE LOOKED ONLINE AND HAVE COME ACROSS A LOT OF PEOPLE THAT HAVE THE SAME ISSUE. DEFINITE SAFETY HAZARD. *TR

I'M THE 2ND OWNER AND SO FAR I'VE HAD TO HAVE A MOTOR MOUNT & 2 CATALYTIC CONVERTERS REPLACED. THE AC STARTED HAVING ISSUES WITH THE CONTROLS NOT WORKING & THEN THE AC COMPLETELY BROKE AND LEAKED ALL THE REFRIGERANT WHICH MADE A HUGE MESS. THERE'S A HORRIBLE OIL LEAK THAT CAN'T SEEM TO BE STOPPED. THE BRAKE PEDEL MAKES A LOUD SQUEAKING NOISE. AND NOW THERE IS SOME STRANGE NOISE COMING FROM BEHIND THE DASH, UNCERTAIN IF IT'S THE RADIO, CD PLAYER OR AC/HEAT. ALL THESE PROBLEMS AT UNDER 80,000 MILES!!! *TR

I OWN A 2011 GMC ACADIA DENALI WITH ~58,800 MILES. I NOTICED THAT THE DRIVER SIDE DAYTIME RUNNING LAMP (DRL) WAS NOT WORKING/REFLECTING AS IT SHOULD. WHEN REVIEWING THE ISSUE, I NOTICED THE DRL HAD MELTED THE LIGHT HOUSING AND APPEARED TO DEFORM THE BULB SOCKET AND THE WIRING CONNECTED TO THE BULB SOCKET. I THEN TOOK THE VEHICLE TO A LOCAL DEALER TO LOOK AT AND GOT AN INITIAL ESTIMATED PRICE OF ~$1,100 TO FIX. ALL PARTS DISCUSSED ARE THE ORIGINAL PARTS INSTALLED BY THE MANUFACTURER. I GOT BOTH A GMC CUSTOMER SERVICE AGENT AND THE LOCAL DEALER SERVICE MANAGER INVOLVED. BOTH PARTIES AGREED TO STEP UP AND COVER A MAJORITY OF THE COST. AFTER READING OTHER SIMILAR COMPLAINTS ON THIS WEBSITE AND OTHER WEBSITES, GMC SHOULD CONSIDER IMPLEMENTING A RECALL FOR SAFETY CONCERNS OF A FIRE STARTING. I ALSO BELIEVE THAT I SHOULD NOT HAVE TO COME UP WITH ANY MONEY FOR THE REPAIR; THE REPAIR SHOULD BE 100% COVERED BY GMC. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE BUT THE FAILURE PERSISTED. THE REPAIR PARTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

I NOTICED HEADLIGHT WASN'T WORKING AND WENT TO AUTO PARTS STORE TO REPLACE BULB. ATTENDANT LOOKED AT IT AND SAID PLASTIC ASSEMBLY HOLDING HEADLIGHT BULB WAS MELTED AND DISCOLORED AS IF THE BULB WAS OVERHEATED.. WE WORRIED THAT IT COULD HAVE CAUGHT ON FIRE SO TOOK IT TO SANDOVAL GMC WHERE WE PURCHASED THE VEHICLE NEW. LEFT IT TO HAVE REPLACED AND THEY CALLED AND SAID THE OTHER HEADLAMP ASSEMBLY HAS MELTED AS WELL. BOTH WOULD NEED TO BE REPLACED TO INSURE NO DANGER OF FIRE. THE QUOTE TO REPLACE $1,917.01 YES THAT'S RIGHT ONE THOUSAND NINE HUNDRED DOLLARS AND ONE CENT. THEY SAID THEY WOULD TRY TO GET A BETTER PRICE AND THEY DID. WHEN WE PICKED UP THE CAR THEY TOOK AN "INSURANCE" DISCOUNT OFF IN THE AMOUNT OF $1,150.20. STILL OUR COST OF $824.32 WAS BEYOND BELIEF. IF THIS HAPPENED TO TWO OF TWO OEM PARTS THINK HOW MANY ARE ON THE ROAD. DO I HEAR "RECALL"? *TR

WHILE DRIVING ON THE HIGHWAY, MY SIX YEAR OLD DAUGHTER EXCLAIMED THAT HER HEAD WAS "TOUCHING THE FRONT SEAT" AND HER "FEET WERE ON THE FLOOR". WHEN I (THE DRIVER) LOOKED BACK, I SAW THAT HER SEAT HAD DISLODGED AND EJECTED HER INTO AN UPRIGHT POSITION. THIS CAUSED HER HEAD/FACE TO BE HITTING THE SEAT IN FRONT OF HER AND HER FEET TO BE ON THE FLOOR OF THE CAR. I HAD TO IMMEDIATELY PULL OVER ON THE SIDE OF THE HIGHWAY. I OBSERVED THAT THE SEAT (CUSHION PART - NOT THE BACK) HAD POPPED UP CAUSING MY DAUGHTER AND HER CARSEAT TO POP UP AS WELL. I COULD SEE UNDER THE SEAT AS I WAS TRYING TO POSITION THE SEAT INTO PLACE. I NOTED SEVERE RUSTING ON THE METAL SEAT TRACK/FRAME WHICH APPEARED TO BE THE CAUSE FOR THE SEAT TO UNHINGE OR UNLOCK. IT TOOK SEVERAL ATTEMPTS TO LOCK THE SEAT BACK INTO PLACE. THIS IS OBVIOUSLY A SERIOUS SAFETY CONCERN AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED, IF NOT DIED IF THE CAR HAD BEEN IN A CRASH. THE CAR SEAT EJECTED FROM SIMPLE DRIVING. THIS COULD HAVE HAD A TRAGIC ENDING. *TR

I OWN A 2011 GMC ACADIA DENALI. I PLACED MY ORDER FOR THIS VEHICLE BEFORE THEY WERE IN PRODUCTION WHICH MAKE THIS ONE OF THE FIRST TO ROLL OFF THE ASSEMBLY LINE. THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BULB NEEDED REPLACING. I TOOK MY VEHICLE TO THE LOCAL DEALER FOR REPAIR. I WAS TOLD THAT THE DAYTIME RUNNING LIGHT BULB SOCKET HAD MELTED AND THE WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. WHEN YOU LOOK THROUGH THE LENS OF THE DAYTIME RUNNING LIGHTS YOU CAN SEE ABOUT A THREE INCH AREA OF CHROME COATING CRACKED AND PEELING OFF THE INTERIOR OF THE LIGHT HOUSING ON THE DRIVER?S SIDE AND ABOUT AN INCH AND A HALF AREA ON THE PASSENGER SIDE. IT IS JUST A MATTER OF TIME BEFORE THE PASSENGER SIDE SOCKET MELTS. THIS IS DEFINITELY A MANUFACTURER?S DESIGN PROBLEM OR INAPPROPRIATE PARTS PROBLEM. EITHER THE BULB IS TOO HIGH WATTAGE, WHICH GIVE OFF TOO MUCH HEAT, OR THE CHROME COATING IS NOT HEAT RESISTANT ENOUGH TO WITHSTAND THE HEAT. I SAY THIS BECAUSE I HAVE A BACKGROUND IN ELECTRONICS. I WAS TOLD THAT I WOULD HAVE TO PAY $1144.00 FOR THE HEADLIGHT ASSEMBLY PLUS LABOR. I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT WAS CAUSED BY THE MANUFACTURER?S DESIGN OR INAPPROPRIATE PARTS INSTALLED DURING THE PRODUCTION OF THESE VEHICLES. I FEEL IT IS APPROPRIATE FOR GMC TO REPLACE THESE LIGHT FIXTURES AT NO COST TO THE VEHICLE OWNER. I HAVE ROUTINELY TAKEN MY VEHICLE IN FOR MAINTENANCE AND NO ONE HAS EVER MENTIONED THERE WAS A PROBLEM WITH THE DAYTIME RUNNING LIGHTS. I RECENTLY HAD A SA

I NOTICED THE PASSENGER SIDE DRL WAS NOT FUNCTIONING PROPERLY - IT WAS OUT. I SUBSEQUENTLY CHECKED THE PASSENGER SIDE HEADLIGHT AND FOUND IT WAS WORKING INTERMITTENTLY AS WAS THE PASSENGER SIDE DRL. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE INSPECTION OF THE MALFUNCTIONING DRL DETERMINED THE HOUSING HAD OVERHEATED AND SOME OF THE WIRING AND THE REFLECTOR FOR THE DRL WERE MELTED DUE TO APPARENT OVERHEATING. AS A RESULT OF THE OVERHEATING, THE ENTIRE HEADLAMP ASSEMBLY HAD TO BE REPLACED. GIVEN THE APPARENT HEAT BUILD UP IN THE HEADLAMP ASSEMBLY, THIS IS A POSSIBLE FIRE HAZARD. ADDITIONALLY, GIVEN THE INTERMITTENT OPERATION OF THE HEADLAMP ADJACENT TO THE DRL THIS COULD BE A SAFETY HAZARD IF BOTH HEADLAMPS WERE TO FAIL SIMULTANEOUSLY WHILE TRAVERSING A VERY DARK COUNTRY ROAD AT NIGHT. A REVIEW OF THE INTERNET INDICATED THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE DATING BACK TO 2007. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON FUEL. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS LOW ON FUEL DUE TO AN INACCURATE DISPLAY ON THE FUEL GAUGE. THE TECHNICIAN STATED THAT THE FUEL GAUGE FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/17/14*LJ

DURING LOW RPM TURNING (SUCH AS PARKING OR PULLING OUT/IN FROM/TO A PARKING LOT OR STOP SIGN) THE POWER STEERING STOPS WORKING. THE VEHICLE BECOMES IMPOSSIBLE TO STEER AND CAUSES THE VEHICLE TO HEAD INTO TRAFFIC. WE HAVE NOT HAD AN ACCIDENT YET BUT HAVE HAD NUMEROUS CLOSE CALLS. *TR

MY 2011 GMC ACADIA INTERMITTENTLY LOOSES POWER STEERING, THIS STARTED AROUND 4 MONTHS AGO AND HAPPENS WHEN I AM DRIVING AT LOW SPEEDS (PARKING, TURNING INTO DRIVEWAY, BACKING OUT OF SPOTS, ETC...) THE STEERING COMPLETELY LOCKS UP AND I END UP DOING 16 POINT TURNS WITH THIS VEHICLES DEAD WEIGHT! AFTER LOOKING ON THE INTERNET I SEE THIS IS A COMMON ISSUE WITH THIS CAR YET NOTHING HAS BEEN DONE ABOUT IT. THIS IS EXTREMELY DANGEROUS AS I NEVER KNOW WHEN ITS GOING TO HAPPEN. I HAVE BEEN CONTACTED BY GMC ABOUT A "SAFETY" RECALL FOR A BOLT ON A WIPER COMING LOOSE YET HAVEN'T HEARD A THING ABOUT A RECALL ON A REAL SAFETY ISSUE LIKE RANDOMLY LOOSING MY STEERING ABILITY! *TR

JUNE 11TH 2014, IT WAS A WEDNESDAY. I DROVE OVER A SET OF RAILROAD TRACKS AND ALL OF A SUDDEN MY CAR STARTS BEEPING AND FLASHING ALL OF THESE LIGHTS AT ME. THE PARK ASSIST OFF , THE TRACTION CONTROL OFF, THE SERVICE STABILITRAK? AND THE ?CHECK ENGINE? LIGHTS ALL COME ON. WE ARE IN TOWN AND NOT GOING VERY FAST SO I DON?T NOTICE THE CAR DRIVING ANY DIFFERENTLY AT FIRST. I STOP AND STILL EVERYTHING SEEMS FINE, EXCEPT FOR ALL THESE LIGHTS FLASHING AT ME. WHEN I TRY TO GO AGAIN IS WHEN I REALIZED THAT THERE IS A PROBLEM. MY CAR WILL NOT ACCELERATE. I HAVE THE GAS PUSHED ALL THE WAY TO THE GROUND AND MY CAR IS MOVING AT LIKE SNAIL SPEED, I?M TRYING TO MAKE A LEFT HAND TURN, UP A HILL, TO GET TO THE PARKING LOT BUT MY CAR LITERALLY WILL NOT MOVE! VEHICLES ARE SWERVING TO AVOID CRASHING INTO US, I CALL A TOW TRUCK AND MY FINANCE. WHEN WE DO HEAR BACK FROM THE GMC DEALERSHIP THEY BASICALLY TELL US THAT WE?RE IDIOTS. THEY TEST DROVE THE CAR AND LOOKED IT OVER AND HOOKED IT UP TO THEIR FANCY MACHINES AND THERE?S NOTHING WRONG WITH IT. AUGUST 16TH. MY FIANC IS DRIVING,ON A HIGHWAY AT 65 ALL OF THOSE SAME LIGHTS COME ON AND MY FIANC ANNOUNCES, ?OMG [XXX], I THINK IT?S HAPPENING AGAIN. ? SURE ENOUGH HE IS UNABLE TO ACCELERATE AND THE VEHICLE STALLS OUT IN THE MIDDLE OF THE ROAD. LUCKILY FOR US THIS TIME WE ARE ON FLAT TERRAIN AND WE ARE ABLE TO COAST INTO MY MOTHER?S DRIVEWAY. BECAUSE IT IS SO LATE WE DECIDED TO JUST GO TO BED AND DEAL WITH IT IN THE MORNING. IN THE MORNING, THOUGH, WE GET

BEGAN HEARING WHINING NOISE AND THOUGHT IT WAS IN THE ENGINE OR TRANSMISSION. TOOK IT TO DEALER AND WAS TOLD IT WAS THE POWER STEERING PUMP AND RACK AND WAS NOT COVERED UNDER POWER TRAIN WARRANTY. I JUST HAD THE "NUMEROUS" RECALLS REPAIRED AND NOW THIS. ACCORDING TO MANY POSTS ON VARIOUS WEBSITES, THIS IS A COMMON PROBLEM WITH GM PRODUCTS. REPAIRS ARE COSTLY AND SHOULD BE COVERED UNDER WARRANTY, OR SHOULD BE RECALLED! THIS IS RIDICULOUS CONSIDERING THE COST OF THESE VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 11/20/14*CN UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE CRACKED AND THE DAYTIME RUNNING LAMPS OVERHEATED AND MALFUNCTIONED. THE DEALER RECOMMENDED THAT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

POWER STEERING WENT OUT. AFTER THAT WAS REPLACED, THE STEERING COLUMN WENT OUT. THIS IS A KNOWN DEFECT. WHEN WILL SOMEONE DO SOMETHING? AFTER SOMEONE DIES? MORE DETAILED INFORMATION WILL BE PROVIDED UPON REQUEST. *TR

2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE IGNITION SHUT OFF, AS HER FATHER WAS DRIVING. HE WAS ABLE TO MOVE OFF THE INTERSTATE, PUT THE VEHICLE IN NEUTRAL AND RE-STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANYTHING WRONG. *JB

TL* THE CONTACTS OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE POWER WINDOW FAILED TO ACTIVATE. THE CONTACT ALSO STATED THAT THE WARNING LIGHT TO INDICATE THAT THE HOOD WAS OPEN ILLUMINATED, THE TURN SIGNALS FAILED, AND NONE OF THE POWER LOCKS INSIDE THE VEHICLE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO CORROSION AND/OR LOOSE CRIMPS IN SEATS MOUNTED SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A SECOND RECALL NOTICE, FOR ADDITIONAL REPAIRS. HOWEVER, THE DEALER STATED THE REPAIRS WERE DONE, AND GM SENT THE NOTICE IN ERROR. *JB

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS) WAS PERFORMED HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT STATED THAT THE CABLE FAILED CAUSING RUBBING AND CUTTING TO THE DRIVERS AND PASSENGERS SIDE FRONT SEAT BELT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.

TL* THE CONTACT OWNS 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,595. UPDATED 09/02/14*LJ UPDATED 09/11/14

I'VE RECEIVED 3 NOTICES ABOUT RECALLS. GM TOLD ME JULY THE PARTS ARE NOW AVAILABLE, BUT WHEN I CALL MY DEALER THEY INDICATED THEY'LL PUT ME A WAITING LIST FOR WHEN THEY ACTUALLY RECEIVE THE PARTS. WHY ISN'T GM SENDING DEALERS ENOUGH PARTS TO HANDLE THESE RECALLS. MY DEALER IS GREAT IT'S JUST GM THAT IS CREATING PROBLEMS. TELLING US THEY HAVE THE PARTS, THEN THEY DON'T SEND THEM TO THE DEALERS. MY DEALER IS VERY FRUSTRATED OVER THIS AS I AM. THANK YOU IN ADVANCE FOR PUSHING GM A LITTLE TO GET THE PARTS TO THE DEALERS SO THAT I (WE) CAN GET OUR VEHICLES REPAIRED. *TR

THE VEHICLE LOSES ITS POWER STEERING WHILE BACKING INTO PARKING SPACES AND WHILE THE STEERING WHEEL IS TURNED SHARPLY. NO POWER STEERING AT ALL. *TR

THE SECOND ROW MIDDLE SEATBELT LOCKS WHERE I AM UNABLE TO EXPAND AND USE IT. I HAVE BEEN TO THE DEALER TO CORRECT THE PROBLEM THREE TIMES AND THEY CLAIM THAT THIS PROBLEM HAS BEEN CORRECTED, AND THIS HAS BEEN A ON GOING PROBLEM. THE REASON I BOUGHT THE ACADIA IS BECAUSE I HAVE A LARGE FAMILY AND I USE THE STATES IN THIS VEHICLE. *TR

TL * THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR AND FRONT DRIVER'S SIDE WHEEL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) WERE UNAVAILABLE TO PERFORM THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

MY WIFE AND I WERE STOPPED WAITING TO MAKE A LEFT TURN INTO SERVICE STATION, CAR BEHIND ME WAS ALSO STOPPED, 3RD CAR BACK REAR ENDED HIM WHO REAR ENDED ME. BECAUSE THE HEAD REST LEANS FORWARD SO MUCH MY WIFE UPON IMPACT BEGAN SCREAMING THEN CRYING STATING THE BACK OF HER HEAD HURT. AFTER POLICE ARRIVED I TOOK HER TO ER THAN LATER TO FAMILY DOCTOR. CT SCAN AND MRI BOTH REVEALED SHE HAS BRAIN CONCUSSION. SOME DAYS SHE SPENDS ALL DAY IN BED WITH BAD PAINS IN HER HEAD. *TR

MY SON IN LAW WAS DRIVING, I WAS IN PASSENGER SEAT, ALL OF A SUDDEN ENGINE RACED, TACK NEEDLE WENT VERY HIGH AND VEHICLE BEGAN SLOWING DOWN ALL AT THE SAME TIME. SON IN LAW REMOVE FOOT FROM GAS PEDDLE AND VEHICLE ACTED NORMAL. THIS HAS HAPPEN TO ME APPROXIMATELY 20 TIMES PRIOR TO THIS. TWO OR THREE TIMES I TOOK IT TO DEALER WHO STATED THE COMPUTER DIDN'T 'REGISTER' ANYTHING. IT HAS HAPPENED ON INTERSTATE WHEN I ATTEMPT TO PASS 18 WHEELER IN HEAVY TRAFFIC, VERY SCARY. *TR

I SAW AN ERROR MESSAGE ON THE DASHBOARD THAT READ "SERVICE TRACTION CONTROL", THEN IT READ "TRACTION CONTROL OFF" AND THEN THE LAST THING THAT READ WAS "ENGINE POWER IS REDUCED". THAT'S WHEN MY CAR DROPPED FROM GOING 55 MPH TO 20 MPH AND I COULD NOT ACCELERATE. I PULLED OFF THE ROAD A FEW MINUTES THEN BACK ONTO ROAD BUT HAD NO POWER. I PULLED OVER AND CALLED A TOW TRUCK AND HAD IT TOWED TO SHOP.THEY REPLACED ACCELERATOR PEDAL ASSEMBLY. COST ME $259.84. *TR

I WAS PULLING OUT OF MY DRIVEWAY WHEN IT FELT LIKE THE POWER STEERING LOCKED UP. THE CAR WOULDN'T TURN IN ANY DIRECTION. I APPLIED MORE FORCE TO THE STEERING WHEEL AND IMMEDIATELY HEARD A GRINDING NOISE AND SAW WHITE SMOKE COMING FROM UNDER THE HOOD. I SHUT THE CAR OFF AND OPENED THE HOOD TO SEE THE SMOKE COMING FROM THE FRONT OF THE ENGINE AND IT SMELLED HORRIBLE. I CHECKED THE POWER STEERING FLUID AND IT WAS PERFECT. I STARTED THE CAR BACK UP AND THE POWER STEERING CAME BACK, BUT NOW THERE'S A WHINNING SOUND EVERY TIME I TURN. AFTER RESEARCH ONLINE, I FOUND THAT THOUSANDS OF OTHERS HAVE HAD THIS SAME EXACT PROBLEM AND THAT GM IS GOING THROUGH A CLASS ACTION LAWSUIT OVER THIS ISSUE BECAUSE IT'S A HUGE SAFETY CONCERN FOR INDIVIDUALS INSIDE THE CAR. THE CLASS ACTION LAWSUIT IS CASE # [XXX] FILED ON 03/22/2013. AFFECTED VEHICLES ARE AS FOLLOWS: 2009-2012 GMC ACADIA, 2009-2012 BUICK ENCLAVE, 2009-2012 CHEVROLET TRAVERSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DAYTIME RUNNING LIGHT HOUSING AND WIRING MELTED. DEALER REFUSES TO FIX AND WANTS $1000 TO REPAIR WHAT IS NOW A KNOWN ISSUE WITH THE DESIGN. THIS IS A FIRE HAZARD AND WILL REOCCUR AFTER REPLACEMENT. *TR

DRIVING VEHICLE, TEMP GAUGE GOT OVER 240 DEGREES STOPPED AND FOUND WATER POURING OUT OF FROM THE FRONT OF THE ENGINE.AFTER FURTHER INSPECTION FOUND THE WATER PUMP TO BE LEAKING BADLY. *TR

AIR CONDITION NOT WORKING, LIGHT ON CONTROL BLINKS 3 TIMES AND GOES OUT. COULD BE EVAPORATER COOR. KNOWN PROBLEM WITH THIS MODEL. WHY IS THIS NOT COVERED UNDER WARRANTY. *TR

STEERING WOULD INTERMITTENTLY LOCK UP OR BE VERY DIFFICULT TO TURN AT LOW RPMS. THIS PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE IN THE LAST YEAR AND HAS NEARLY CAUSED SEVERAL ACCIDENTS. UPON RESEARCHING A FIX TO THE PROBLEM I HAVE FOUND MULTIPLE COMPLAINTS ONLINE ON ALL GM ACADIA, TRAVERSE, ENCLAVE AND OUTLOOK VEHICLES. GM HAS A COUPLE OF TSB COVERING THIS ISSUE. THIS IS A VERY SERIOUS SAFETY ISSUE THAT GM HAS KNOWN ABOUT AND DONE NOTHING OTHER THEN TO CHARGE YOUR $1500+ TO FIX A KNOWN STEERING DEFECT. *TR

OVER THE PAST MONTH AND A HALF I HAVE BEEN NOTICING THAT WHEN I ATTEMPT TO PUSH THE GAS TO MAKE MY CAR GO FASTER THAT IT DOESN'T ACCELERATE. IT IS USUALLY WHEN MY VEHICLE IS ALREADY IN MOTION AND I ATTEMPT TO GO FASTER. I CAN HEAR IT MAKING A NOISE LIKE IT'S TRYING TO GO FASTER BUT THERE IS DEFINITELY A DELAY BEFORE THE VEHICLE ACTUALLY STARTS TO GO FASTER. USUALLY I AM ON A NORMAL STREETS GOING ANYWHERE FROM 35-55 MPH (DEPENDING ON THE STREET AND POST SPEED LIMIT), SO IT'S NOT ALWAYS A HUGE DEAL WHEN IT HAPPENS. I DO A LOT OF HIGHWAY DRIVING AND THIS IS WHERE MY CONCERN COMES INTO PLAY. A FEW WEEKS AGO I WAS MERGING ONTO 696. THERE WAS MORE THEN ENOUGH ROOM IN THE FIRST LANE FOR ME TO SAFELY MERGE INTO TRAFFIC, HOWEVER, WHEN ATTEMPTING TO ACCELERATE MY VEHICLE IT WOULD NOT GO ABOVE 35MPH FOR A GOOD 30 SECONDS AND A CAR THAT WAS IN THE RIGHT LANE PROBABLY GOING AT LEAST 70MPH ALMOST REAR ENDED ME. THERE WAS ANOTHER INSTANCE WHEN I WAS MERGING ONTO THE VANDYKE EXPRESSWAY WHERE THE POSTED SPEED IS 70MPH AND THE EXACT SAME THING HAPPENED. TRYING TO MERGE INTO TRAFFIC WITH A POST SPEED OF 70MPH AND MY VEHICLE NOT GOING ABOVE 35MPH IS NOT SAFE. MY VEHICLE WAS RECENTLY IN THE SHOP BECAUSE MY AIR COMPRESSOR LITERALLY MELTED AND STARTED SMOKING AS I WAS DRIVING MY CAR. WHEN IT WAS IN THE SHOP THIS PROBLEM WAS MENTIONED TO THEM AND WE WERE TOLD "THE PROBLEM WOULD BE LIKE FINDING A NEEDLE IN A HAYSTACK" THE AIR COMPRESSOR WAS FIXED ALONG WITH THE CURRENT AIR BAG RECALL, HOWEVER, THIS A

I HAD TO HAVE MY STEERING PUMP REPLACED BECAUSE OF A LOUD WHINING SOUND. I BOUGHT THIS CAR NEW. ALSO THE HEATING ELEMENT WENT OUT IN MY HEATED SEAT ON PASSENGER SIDE WHERE IT IS RARELY USED. ALL REPAIRS OVER $1100. *TR

FOR TWO WEEKS LEADING UP TO THE 3/27/14 INCIDENT, EVERY TIME WE STARTED THE CAR THE AIR WOULD NOT COME ON AND WE WOULD HAVE TO MANUALLY TURN THE AIR ON. WHEN WE TURNED THE CAR OFF, THE AIR WOULD STAY ON. TWO WEEKS LATER, WHEN I WAS OPERATING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL STARTED GOING HAYWIRE DISPLAYING DOZENS OF MESSAGES, AND THE ALL OF THE GAUGES WOULD SHOOT UP, THEN BOTTOM OUT AT 0, THEN SHOOT UP AGAIN, ETC.. I TURNED THE CAR OFF, AND WHEN I CAME BACK LATER TO START IT, THE CAR WOULDN'T START BUT THE ELECTRICAL STUFF CAME ON. AFTER SEVERAL ATTEMPTS TO GET THE CAR TO START, I ROLL DOWN MY WINDOWS AND THEN TRY IT AGAIN, AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE BODY CONTROL MODULE AND SOME WIRES AND SAID THEY FIXED THE PROBLEM. LESS THAN 48 HOURS LATER, THE SAME THING WITH THE GAUGES AND WARNING LIGHTS HAPPENED. WE IMMEDIATELY SENT AN EMAIL TO THE SERVICE DEPARTMENT SINCE IT WAS THE WEEKEND AND THEY WERE CLOSED. ON MONDAY, THE CAR DIED AGAIN, BUT THE RADIO KEPT COMING ON/OFF....I FIDDLED WITH THE RADIO AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CAN'T GET THE CAR TO "MESS UP" AGAIN, AND ARE WAITING FOR IT TO DO THE SAME THING IT DID FOR ME, SO THEY CAN FIGURE OUT HOW TO FIX IT. I AM CONCERNED THAT THE CAR IS SHOWING SIGNIFICANT ELECTRICAL PROBLEMS THAT INCLUDE SAFETY EQUIPMENT, YET GMC IS READY TO TURN THE CAR BACK ON THE ROAD. NOTE: ALL RECALLS ARE UP TO DATE AND THE DEALER HAS BEEN IN COMM

MY CAR SKIPS AS IF THE ENGINE IS NOT GETTING ENOUGH GAS. I WILL BE DRIVING ALONG AND THE ACADIA WILL SHAKE AND DO A LITTLE SKIP JUMP. IT DOES THIS AT LEAST A COUPLE OF TIMES A WEEK. I ALSO HAVE TO CONSTANTLY ADD OIL TO THE TRUCK EVEN WHEN I AM 1000 MILES OUT FROM MY NEXT OIL CHANGE. *TR

I HAD TO REPLACE MY POWER STEERING RACK WHEN THE CAR WAS LESS THAN 4 YEARS OLD AND HAD ONLY 42000 MILES. THE CAR HAS ALWAYS BEEN SERVICED AT THE DEALER. *TR

POWER STEERING MAKING A WHIRRING AND GRINDING NOISE AT LOW SPEED. WHEN IT HAPPENS IT APPEARS TO BE HARDER TO STEER. CONCERNED THAT THERE IS SOMETHING WRONG WITH THE POWER STEERING AND FEAR FOR MY AND MY PASSENGERS' SAFETY. WHEN I GOT ON THE INTERNET TO SEE IF OTHERS WERE HAVING A SIMILAR PROBLEM AMAZED AT HOW FREQUENT IT WAS WITHOUT ANY TYPE OF RECALL OR ADMISSION BY GMC. THIS APPEARS TO BE A VERY COMMON AND SERIOUS PROBLEM AND NOTHING IS BEING DONE ABOUT IT. *TR

SERVICE STABILITRAK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE SLOWING TO 20 MPH. VEHICLE TAKEN TO THE REPAIR FACILITY WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THIS SAME INCIDENT OCCURRED SEVERAL TIMES PREVIOUSLY. ENGINE REVERTING TO LOW POWER IS A HAZARD AND SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE HEAD LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY HAD OVERHEATED, MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

WHILE DRIVING ON INTERSTATE 17W GOING TO DEPOSIT, NY, I SUDDENLY SAW AN ERROR MESSAGE ON THE DASHBOARD THAT READ "SERVICE TRACTION CONTROL", THEN IT READ "TRACTION CONTROL OFF" AND THEN THE LAST THING THAT READ WAS "ENGINE POWER IS REDUCED". THAT'S WHEN MY CAR DROPPED FROM GOING 60 MPH ON CRUISE CONTROL TO 20 MPH AND I COULD NOT ACCELERATE. THANKFULLY, I WAS ALREADY IN THE RIGHT LANE AND WAS ABLE TO PULL ONTO THE SHOULDER. AT THAT POINT, I TURNED OFF THE VEHICLE AND WAITED, THINKING THAT THE ERROR MESSAGE WOULD GO AWAY AND IT'S JUST A COMPUTER GLITCH, AS THIS IS COMMON WITH THIS MODEL VEHICLE. I STARTED THE VEHICLE AGAIN AND IT HAD FULL POWER BUT THE ERROR MESSAGE TO "SERVICE TRACTION CONTROL" WAS STILL ON AND ALTERNATING BETWEEN THAT MESSAGE AND "TRACTION CONTROL OFF". THIS INCIDENT OCCURRED THREE SEPARATE TIMES ON THE SAME DAY ALONG THE SAME HIGHWAY AND AT ONE OF THE TIMES, THERE WAS A LARGE VEHICLE BEHIND ME AND THANKFULLY, THE DRIVER WAS ABLE TO QUICKLY MOVE TO THE NEXT LANE BECAUSE I THE ENGINE REDUCED POWER AND I COULD NOT ACCELERATE. I PUT MY HAZARD LIGHTS ON EACH TIME IT HAPPENED. THANK GOD MY CHILDREN WERE NOT IN THE CAR WITH ME WHEN THIS HAPPENED. I HAVE HAD MANY DIFFICULTIES WITH THIS VEHICLE SINCE IT WAS FIRST LEASED IN 2011. I THINK THAT ALL THE GMC ACADIAS SHOULD BE RECALLED AS IT POSES SUCH A TREMENDOUS DANGER TO MOTORISTS.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE TRACTION CONTROL, SERVICE STABILITRACK, AND THE ENGINE POWER LOW WARNING LAMPS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BULB HAD GOTTEN TOO HOT AND MELTED THE CASING, LIGHT BULB, AND HOUSING UNIT. THE COMPONENTS NEEDED TO BE REPLACED FOR BOTH HEAD LIGHTS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE WITH THE ENGINE OPERATING, THE DRIVER SLIPPED ON AN ICE PATCH AND FELL. WHILE THE CONTACT WAS GROUNDED, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND OVER HER LEGS. THE CONTACT SUSTAINED MUSCLE AND NERVE DAMAGE TO BOTH LEGS. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34,994.

DRIVING ON THE HIGHWAY COMING OFF OF AN EXIT RAMP, THE POWER STEERING FAILED AND WAS UNABLE TO CONTROL THE VEHICLE STEERING. TURNING THE STEERING WHEEL WAS LIKE TRYING TO PULL ON DEAD WEIGHT TO GET IT TO TURN. THIS CONTINUED AND SEEMED TO GET WORSE AS I SLOWED THE CAR TO A STOP. UPON DRIVING AGAIN A FEW MINUTES AFTER THE VEHICLE WAS STOPPED, POWER STEERING RETURNED FOR 10 MILES OF DRIVING ON THE WAY BACK TO MY HOME, AND THEN FAILED AGAIN. NO WARNING LIGHTS APPEARED WITH POWER STEERING FAILURE, AND CAR IS NOT SAFE TO DRIVE. *TR

THIS IS MY CAR, BUT MY HUSBAND AND I TRIED TO TAKE A LONG TRIP IN THE CAR AND MY HUSBAND FOUND THAT HE WAS NOT A SAFE DRIVER DUE TO THE UNCOMFORTABLE HEAD REST DESIGN. MY HUSBAND IS 6' 4" TALL AND THE ACADIA HEAD REST PUSHES HIS HEAD FORWARD AND DOWN AT AN AWKWARD ANGLE. THIS CAUSES HIM TO BE FATIGUED, GET A HEADACHE FROM HOLDING HIS HEAD AT AN AWKWARD POSITION AND DOES NOT ALLOW HIM TO LOOK THROUGH HIS GLASSES CORRECTLY. THIS IS AN UNSAFE SITUATION FOR A DRIVER DURING A LONG TRIP. I CONTACTED GM TO SEE IF WE COULD GET A DIFFERENT HEAD REST THAT WOULD BE SAFE AND COMFORTABLE FOR A TALL DRIVER BUT THEY SAID THAT THEY COULDN'T HELP US. THEY DID ADMIT THAT MY HUSBAND IS NOT THE ONLY DRIVER WHO HAS EXPERIENCED THIS PROBLEM. *TR

HEAD LIGHT MOUNTS HAVE MELTED DUE TO HEAT FROM THE DAYTIME HEADLIGHT BULBS. NOW I CANNOT MAINTAIN FUNCTIONING DAYTIME RUNNING LIGHTS. BULBS BURN OUT IN JUST A FEW DAYS USE. GM CLAIMS THIS IS NOT A SAFETY ISSUE AND THEREFORE WILL NOT REPLACE THE HEADLIGHT UNITS. *TR

AIR CONDITIONER/COMPRESSOR HAS FAILED AND THE UNIT IS LEAKING FREON INSIDE THE CAR CABIN WHEN AIR CONDITIONING OR VENTS ARE OPEN. THERE IS ALSO A HISSING SOUND AND EXHAUST COMING FROM THE COMPRESSOR, WHICH WAS PROCEEDED BY A BURNING SMELL WHEN THE UNIT INITIALLY FAILED. AFTER DOING SOME RESEARCH, IT APPEARS THAT THIS IS AN ON-GOING ISSUE FOR PEOPLE WHO OWN THIS PARTICULAR MAKE AND MODEL OF CAR - THERE ARE DOZENS OF PEOPLE DOCUMENTING THIS ISSUE ONLINE, BUT GMC REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. WE CONTACTED THE DEALER AND WERE INFORMED THAT NOT ONLY WOULD WE HAVE TO PAY FOR THE EXPLORATION OF THE PROBLEM, WHICH RESULTS IN THE COSTLY REMOVAL OF THE DASHBOARD, WE WOULD ALSO NEED TO PAY TO FIX IT EVEN THOUGH THERE IS LESS THAN 40,000 MILES ON THE CAR AND IT IS BARELY 2 YEARS OLD. WE HAVE HAD TO SHUT THE VENTS AND FORGO USING THE VENTILATION WHEN DRIVING BECAUSE THE LEAKING FREON CAUSES PASSENGERS TO BECOME LIGHT-HEADED AND DEVELOP A HEADACHE. WHEN THE WEATHER IS HOT, YOU NEARLY SUFFER FROM HEAT EXHAUSTION WHILE DRIVING. ADDITIONALLY, THE HEATING HAS ALSO FAILED AT THIS POINT, RENDERING THE SYSTEM USELESS. *JS

IN WET / RAINY CONDITIONS, POWER STEERING FAILS AS BELT GETS WET AND LOOSES ALL TRACTION. THIS HAS OCCURRED MULTIPLE TIMES AT VARYING SPEEDS AND HAS TWICE ALMOST RESULTED IN ACCIDENTS AS WE WERE NEGOTIATING TURNS. VARIOUS ONLINE AUTO FORUMS HIGHLIGHT THIS AS A RECURRING PROBLEM WITH THE GMC ACADIA. WHY HASN'T A RECALL BEEN ISSUED FOR THIS SAFETY ISSUE? DEALER STATES THERE IS NO FIX. *TR