WE PURCHASED OUR VEHICLE IN JUNE OF 2014. WE HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLIGHT 4 TIMES SINCE WE PURCHASED THE VEHICLE. SINCE THE TIRE NEEDS TO BE REMOVED AND THE WHEEL WELL COVER NEEDS TO BE REMOVED IN ORDER TO CHANGE THE LIGHT, WE HAVE TO PAY $80 EACH TIME WE CHANGE THE BULB. 4 TIMES IN LESS THAN TWO YEARS IS RIDICULOUS. I HAVE SEEN OTHER COMPLAINTS REGARDING OVERHEATING BULBS, SO I WILL HAVE THAT LOOKED AT NEXT.
2011 GMC Acadia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WANTED TAILGATE NOISE FIXED WHILE UNDER WARRANTEE, BUT WAS PUT OFF BY DEALER TO WAIT FOR RECALL FIX. RECALL FIX DID NOT SOLVE PROBLEM OF LOUD NOISES WHEN USING POWER TAILGATE. AFTER ABOUT 2 YEARS I RECEIVED RECALL LETTER FROM GM AND DEALER DID RECALL WORK. HOWEVER , THE NOISE PROBLEM STILL EXISTS AND DEALER TELLS ME I WILL NEED TO PAY $725 TO FIX PART # 23142258 BECAUSE IT IS NOT COVERED UNDER LONG AWAITED RECALL REPAIR. I CALLED GM CUSTOMER ASSISTANCE CENTER AND THEY CANNOT AUTHORIZE REPAIR EITHER. I BELEIVE THE RECALL MODULE BY NOT WORKING CORRECTLY CAUSED THE GEAR FAILURE. THAT'S WHY I BELIEVE GM SHOULD FIX THE TAILGATE. ALL THIS HAPPENED OVER A 2 YEAR PERIOD. WHILE CAR WAS IN WARRENTY AND NOW OUT OF WARRANTY. SINCE GM HAD TO FIX ALL 2011 ACADIA'S THE PROCESS TOOK TOO LONG AND DAMAGED THE VEHICLE. I RECEIVED MY RECALL LETTER IN NOVEMBER 2015 , YEARS AFTER ANNOUNCEMENT WAS MADE.
STERRING WHEEL LOCKED DURING TURN
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
RACK & PINION WAS LEAKING. WAS REPLACED AT DEALERSHIP. POWER STEERING PUMP ALSO REPLACED. GMC DID NOT MAKE THIS PUBLIC THAT THERE WAS A PROBLEM WITH PUMP. REPLACED PUMP FLUID WITH A DIFFERENT TYPE THAN WAS ORIGINALLY INSTALLED. MANY GMC VEH. HAVE THIS PROB. THE FACT THAT GMC CHANGED FLUIDS IN THE STEERING SYSTEM COULD HAVE CAUSED THE ORIGINAL TO FAIL. GMC WILL NOT ADMIT THERE IS A PROBLEM WITH THE STEERING SYSTEM. PLEASE CHECK WITH GMC AMD GET THE TRUTH.
HAD A LOUD WHINING SOUND COMING FROM UNDER THE HOOD, THE GMC DEALER DIAGNOSED IT AS THE STEERING GEAR - REPLACEMENT COST ME $1840.28.
I HAVE A 2011 GMC ACADIA AT 43,000 MILES IT WAS BROUGHT TO THE DEALER WITH A STEERING NOISE, WHICH I WAS HEARING WHEN MAKING TURNS IN THE VEHICLE. I WAS TOLD THAT IT IS LEAKING FROM THE STEERING RACK AND THIS WAS NOT COVERED UNDER WARRANTY AND WAS QUOTED A PRICE OF $1,179 FOR IT TO BE REPLACED. I HAVE SEARCHED AND FOUND THIS TO BE A COMMON PROBLEM WITH THE ACADIA'S.
MY 2011 GMC ACADIA SUDDENLY DRAINED THE BATTERY, I TRIED TO START IT AND DIDN'T WORK, THE BATTERY WAS DEAD, SO I REPLACED THE BATTERY WITH A NEW ONE, THE NEXT DAY THE NEW BATTERY WAS DRAINED LIKE THE OLD ONE, SO I TOOK THE BATTERY BACK TO AUTOZONE, THEY CHECKED THE BATTERY AND WAS NOTHING WRONG WITH IT, THEY ALSO CHECKED THE VEHICLE FOR ANY POSSIBLE PROBLEMS AND THE DIAGNOSTIC DIDN'T SHOW ANY PROBLEMS, SO THEY REPLACED THE BATTERY AGAIN WITH A NEW ONE,... SO I HAD THE NEW BATTERY INSTALLED ON MY VEHICLE AND WENT HOME, THE NEXT MORNING WHEN I TRIED TO START THE VEHICLE THE BATTERY WAS DEAD, I WENT ONLINE AND FOUND FORUMS TALKING ABOUT THE SAME PROBLEM, I BOUGHT THIS VEHICLE FOR MY WIFE AND SHE GOT VERY DISSAPOINTED FOR HAVING THIS ISSUES WITH THE VEHICLE, IT'S THE FIRST TIME THAT WE PURCHASED A GMC, WE HAD ALWAYS BOUGHT FORD VEHICLES, I CALLED GMC AND THEY DON'T HAVE ANY REPORTS WITH THIS TYPE OF PROBLEMS BUT THERE IS A LOT OF COMMENTS ON INTERNET FROM PEOPLE SUFFERING THE SAME SITUATION, .....I DON'T KNOW WHAT TO DO, AND CAN'T KEEP CHANGING THE BATTERY EVERYDAY TO BE ABLE TO USE MY VEHICLE.
DAYTIME RUNNING LIGHTS BULB MELTING, BOTH LEFT AND RIGHT SIDE, RESULTING IN BURNING OF HEADLIGHT HOUSING. BULB CAN NO LONGER BE HELD IN PLACE BECAUSE MOUNTING FIXTURE IS MELTED AWAY. THE EXISTING BULBS ARE MADE OF PLASTIC. I BELIEVE THE FILAMENT IS OVERHEATING THE PLASTIC BULB AND CAUSING A POTENTIAL FIRE HAZARD.
THE CAR WOULD NOT SPEED UP. I WAS DRIVING ON A HEAVILY TRAFFICKED ROAD (PENDLETON PIKE) IN INDIANAPOLIS, IN. AFTER PASSING SUNNYSIDE ROAD, IT WENT FROM 40 MPH TO 25 MPH IN A MATTER OF SECONDS. I HIT THE ACCELERATOR MULTIPLE TIMES, BUT IT WOULD NOT SPEED UP. I TURNED MY HAZARD LIGHTS ON. I PANICKED! I WAS BARELY ABLE TO PULL INTO A STARBUCKS PARKING LOT AND SHUT THE CAR OFF. I WAITED TEN SECONDS EXACTLY, AND THEN TURNED IT BACK ON. IT WAS FINE AFTER THAT PROCEDURE.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHILE THE REAR LIFTGATE WAS OPEN THE DOOR SUDDENLY CLOSED ONTO THE CONTACT BACK. THE CONTACT INDICATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 15V415000 (STRUCTURE) WAS RECEIVED IN AUGUST 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 76,000.
WHEN TRAVELING AT ABOUT 35 MPH, ALL SYSTEMS FAILED -- STEERING, BRAKING, ELECTRICAL. THE DEALER INDICATES THAT THIS IS A "CATASTROPHIC ENGINE FAILURE."
A CLOGGED AC EVAPORATOR DRAIN TUBE CAUSED WATER TO POOL INSIDE MY CAR AND SHORTED OUT THE AIRBAG SYSTEM. I READ ONLINE THAT IT IS A VERY COMMON ISSUE AND MY LOCAL DEALERSHIP TOLD ME I WAS THE 7TH ONE THIS MONTH (ALL ACADIAS) THAT HAVE HAD THIS PROBLEM. VERY EXPENSIVE TO FIX BUT MORE CONCERNING; I HAVE NO AIRBAGS NOW!
AFTER A SHORT BUT HEAVY DOWN POUR, I TRAVELED THROUGH A PUDDLE AT APPROXIMATELY 25 MPH AND LOST POWER STEERING FOR 1-2 SECONDS. I WAS UNABLE TO TURN THE STEERING WHEEL AND NEEDED TO BRAKE TO AVOID GOING OFF THE ROAD. FOR THE NEXT 2 MILES THE VEHICLE SEEMED TO OPERATE CORRECTLY, BUT THEN IT HAPPENED AGAIN AT A SLOWER SPEED (APPROXIMATELY 10 MPH) AS I TRIED TO MAKE A 90 DEGREE TURN ON TO MY STREET. I WAS UNABLE TO MAKE THE TURN AND CAME TO A COMPLETE STOP, THEN THE POWER STEERING KICKED IN AGAIN. CALLED THE LOCAL DEALER IMMEDIATELY UPON ARRIVE HOME AND LEFT VOICE MAIL (THEY CLOSED AT 5PM). CALLED GMC CUSTOMER SERVICE AND WAS TOLD THERE IS NO KNOW ISSUE.
I WENT TO OPEN THE BACK OF MY ACADIA, PUSHED THE BUTTON AND AS IT RAISED I STARTED TO PUT A WINDOW IN THE BACK AND THE LIFTGATE MADE A STRANGE NOISE AND BEFORE I KNEW IT THE LIFTGATE STARTED TO COME DOWN WHILE I WAS STILL HOLDING THE WINDOW....IT DIDN'T STOP EVEN THOUGH IT HIT ME AND MADE MY FACE HIT THE EDGE OF THE WINDOW AND I HAD TO PUSH BACK REALLY HARD AND THEN SQUIRM MY WAY OUT STILL HOLDING THE WINDOW. PRIOR TO THIS HAPPENING, I HAVE HAD NO ISSUES WITH THE LIFTGATE.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING 60 MPH, THE LIGHT SWITCH FELL ON THE DASHBOARD AND WAS HARD TO REACH FROM THE DRIVER SEAT. THERE WERE NO WARNING SIGNS THAT ILLUMINATED PRIOR TO THE ISSUE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED WITH A TEMPORARY REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE. MA 09/25 UPDATED 01/27/16*LJ UPDATED 12/05/2017*CN
MY 2011 GMC ACADIA DENALI HAD A DRL GO OUT. IT WAS TAKEN TO THE DEALERSHIP AND A NEW BULB WAS REPLACED. THEY INFORMED ME IT STILL DID NOT WORK WITH JUST A NEW BULB. THE ACADIA WAS THEN TAKEN BACK TO THE DEALERSHIP AND WAS LOOKED AT AGAIN AND THEY WERE ABLE TO FIX THE LIGHT AND GET IT RUNNING. I GOT HOME A WEEK LATER AND NOTICED THE PASSENGER SIDE BULB WAS NOW OUT. AS I LOOKED INTO THE HOUSING I CAN SEE THE HEADLIGHT HOUSING WAS SLIGHTLY MELTED AND BECOMING SEVERELY CRACKED WHERE THE BULB IS NO LONGER BEING SECURED BY THE LIGHT. AFTER SEEING THAT I PROCEEDED TO LOOK AT THE ORIGINAL LIGHT THAT WAS OUT AND THAT HOUSING WAS THE SAME WITH A LARGE PIECE OF THE CHROME LIGHT HOUSING MISSING, AND AGAIN THE LIGHT WAS JUST HANGING INSIDE THE HEADLIGHT AND NOT SECURED TO THE HOUSING. LOOKING AT THIS THREAD AND OTHER FORUMS, THIS IS A BIG PROBLEM WITH GMC ACADIA'S. I HAVE NOT TAKEN THE CAR BACK TO THE DEALERSHIP BUT CERTAINLY IF THIS IS HAPPENING LIKE THIS IT WAS A POOR DESIGN BY GM AND SHOULD BE REPAIRED BY THE DEALERSHIP AT NO COST. I HOPE ENOUGH PEOPLE BRING THIS UP AS A FIRE HAZARD, TO MAKE IT BECOME A COMPANY RECALL.
I WAS JUST TOLD BY THE GMC DEALER THAT MY STEERING COLUMN IS LEAKING FLUID. APPARENTLY, THIS IS AN EXTREMELY COMMON PROBLEM, AS IT IS ALL OVER EVERY GMC ACADIA FORUM AS WELL AS LOGGED IN YOUR DATABASE. WHY IS A RECALL NOT BEING ISSUED FOR THIS? IT IS OBVIOUSLY A DESIGN ENGINEERING OR MANUFACTURING DEFECT. WHY DO WE HAVE TO WAIT UNTIL THERE IS A CRASH, INJURY OR DEATH BEFORE YOU ARE WILLING TO ISSUE A RECALL? THIS IS ABSURD. MY FAMILY IS NOW SPENDING $1,700 FOR THIS REPAIR.
7/12/15 CINCINNATI, OHIO JUST AS OTHERS HERE, I WAS NOTIFIED BY THE TECH THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND WOULD COST $1200 AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE MANY COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A REOCCURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A OBVIOUSLY A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED.
2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED THE AIR BAG RECALL NOTICE IN JULY 2014. HE SCHEDULED AN APPOINTMENT AND THE VEHICLE WAS REPAIRED. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY HALF OF THE DIAGNOSTIC FEE. *JB
MY PASSENGER DAY TIME RUNNING LIGHT BURNT OUT 9 MONTHS AGO AND WHEN I HAD IT REPLACED THEY TOLD ME THE CONNECTOR WAS A LITTLE WARM AND TO WATCH IT. IT JUST BURNT OUT AGAIN ON JUNE 3RD, AND I HAD IT REPLACED JUNE 10TH. THEY TOLD ME THE CONNECTOR WAS HOT AND I SHOULD HAVE IT LOOKED AT IN THE SERVICE CENTER TO FIND OUT WHY IT WAS HOT. IT WAS BURNT OUT JUNE 11TH, AND I HAD A SERVICE APPOINTMENT SET UP FOR JUNE 15TH. THEY DON'T KNOW WHAT THE PROBLEM IS AND IT WILL COST ME HUNDREDS OF DOLLARS JUST FOR THEM TO LOOK. IF IT IS GETTING SO HOT THIS COULD BE A MAJOR ISSUE.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED FLUID LEAKING OUT OF THE AIR VENTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER LINE BETWEEN THE COMPRESSOR AND THE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
I WAS JUST TOLD BY THE GMC DEALER THAT MY STEERING GEARS ARE NOT WORKING AND ARE LEAKING FLUID. THEY SAID IF IT WOULD HAVE BEEN THE BOOT, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. APPARENTLY, THIS IS AN EXTREMELY COMMON PROBLEM, AS IT IS ALL OVER EVERY GMC ACADIA FORUM AS WELL AS LOGGED IN YOUR DATABASE. WHY IS A RECALL NOT BEING ISSUED FOR THIS? IT IS OBVIOUSLY A DESIGN ENGINEERING OR MANUFACTURING DEFECT. WHY DO WE HAVE TO WAIT UNTIL THERE IS A CRASH, INJURY OR DEATH BEFORE YOU ARE WILLING TO ISSUE A RECALL? THIS IS REALLY FRUSTRATING. THE GMC DEALER QUOTED ME $1,700 FOR THIS REPAIR.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING AT SPEEDS RANGING FROM 30 MPH TO 60 MPH, THE ENGINE BEGINS TO MISS, ESPECIALLY UPHILL. THE VEHICLE BEGINS TO SHAKE TERRIBLY. WHEN I CONTACTED THE DEALERSHIP REGARDING THE ISSUE, I WAS ASKED IF THE CHECK ENGINE LIGHT WAS ON. IT WAS NOT BUT THE DEALERSHIP HAD ME BRING IT IN ANYWAY. THIS VEHICLE HAS BEEN IN THE SHOP THREE OR FOUR TIMES NOW. I HAVE PAID TO HAVE THE FUEL SYSTEM CLEANED AS WELL AS THE SPARK PLUGS AND PLUG COILS REPLACED. THESE ARE EXPENSIVE PROCESSES NOT COVERED BY EXTENDED WARRANTIES. IN THE END, I HAVE BEEN TOLD BY THE DEALERSHIP THAT UNLESS A CHECK ENGINE LIGHT COMES ON TO 'MAP' THE PROBLEM, THEY CAN'T HELP ME. *TR
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, IT WAS DISCOVERED THAT THE LIGHT BULB MELTED INSIDE THE HEAD LAMP. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO REMOVE THE LIGHT BULB BECAUSE THE BULB MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
TOOK 2011 GMC ACADIA IN FOR REGULAR SERVICE TODAY AND ASKED THE DEALERSHIP TO CHANGE THE FRONT DRIVERS SIDE DAYTIME HEADLIGHT BULB SINCE IT HAD NOT BEEN WORKING FOR A FEW DAYS. WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE BULB SOCKET WAS CORRODED AND MELTED AND WILL NEED A WHOLE NEW HEADLAMP COSTING 995 FOR THE HEADLAMP AND 400 FOR LABOR. I ASKED WHAT COULD HAVE CAUSED THIS TO HAPPEN AND WAS TOLD IT SEEMED TO BE A PROBLEM WITH GMC ACADIA'S AS THEY HAVE SEEN SIMILAR PROBLEMS WITH OTHERS OF THE SAME MAKE AND YEAR. OBVIOUSLY THIS IS NOT A RESULT OF NORMAL WEAR AND TEAR AND A MANUFACTURING ISSUE THAT NEEDS TO BE LOOKED INTO. THE SERVICE TECHNICIAN SAID THERE'S A POSSIBILITY THAT THE OTHER SIDE MAY MELT AND CORRODE AS WELL AS THAT IS WHAT THEY HAVE BEEN EXPERIENCING WITH OTHER ACADIA'S RECENTLY. *TR
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE HEADLIGHT HAD BURNED OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE DRIVER SIDE APPROXIMATELY TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE HEADLIGHT HOUSING MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE RUNNING LIGHTS MALFUNCTIONED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY MELTED AND CRACKED, WHICH CAUSING THE RUNNING LIGHT TO MALFUNCTION. THE LIGHT BULBS WERE REPLACED BUT THE SAME FAILURE RECURRED ON THE DRIVER SIDE LIGHT ASSEMBLY. WHILE DRIVING IN THE RAIN, THE VEHICLE SUDDENLY BEGAN TO HYDROPLANE AND THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT WATER WAS PRESENT INSIDE THE ENGINE AND THE NUMBER FIVE COIL WAS DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ...UPDATED 05/14/15 *BF
GMC SENT A LETTER OUT SAYING THERE IS A PROBLEM WITH THE POWER STEERING PUMP AND THAT THEY EXTENDED THE WARRANTY ON IT.IN MY CASE THE POWER STEERING PUMP WOULD QUIT AT TIMES AND IT HAD NO POWER STEERING FELT LIKE MANUAL STEERING. BUT BEFORE I COULD BRING IT IN TO GET REPLACED IT WAS LEAKING FLUID WHICH CAUSED THE RACK AND PINION TO GO BAD. I EXPLAINED THIS TO THE MANAGER AND HE SAID THE RACK AND PINION WASN'T UNDER WARRANTY AND I HAD TO PAY FOR THIS WHICH COST ME $1372.00 I SENT GMC A EMAIL TO COMPLAIN AND THEY CALLED BACK SAYING THE DEALER WOULD CALL ME WHICH THEY NEVER HAVE I LEFT THEM A MESSAGE TO CALL ME AND A NUMBER TO REACH ME BUT NOW NOBODY WANTS TO CALL ME BACK I THINK THEY WANT ME TO FORGET ABOUT THIS.I SAID A RACK AND PINION SHOULD NOT GO BAD ON A TRUCK WITH JUST 48800 MILES ON IT AND THE POWER STEERING PUMP CAUSED THIS WHICH THEY SHOULD STAND BEHIND THEIR PRODUCT. *TR
VEHICLE WAS SLOWING TO TURN AND AT 15MPH THE STEERING LOCKED UP MAKING THE VEHICLE UNCONTROLLABLE. VEHICLE WAS STOPPED BY MEDIAN CURB AND STEERING SOMEHOW UNLOCKED. TOOK VEHICLE TO DEALERSHIP AND THEY REPLACED THE STEERING GEAR, RACK AND PINION, AND POWER STEERING PUMP. NOW A LITTLE OVER 18MONTHS LATER THE VEHICLE HAS STARTED LOSING POWER STEERING AGAIN. DEALERSHIP IS QUOTING ME $2100 TO FIX WHEN THEY REPLACED THE LAST PART UNDER A WARRANTY/RECALL. *TR
SEAT BELT LATCH CABLE FOR MIDDLE ROW DRIVERS SIDE SEAT FAILS. CABLE SEEMS TO BE STRETCHING OUT ON REGULAR BASIS. THIS IS GOING TO BE THE 2ND CABLE REPLACEMENT SINCE PURCHASING THE VEHICLE IN AUGUST 2010. HAD CABLE REPLACED IN JULY 2013 AND USED MIDDLE ROW SEAT APPROXIMATELY 6 TIMES SINCE THEN BUT CABLE STRETCHED AND LATCH FAILED AGAIN. THIS FAILURE COULD RESULT IN SERIOUS INJURY IN THE CASE OF A HEAD ON COLLISION AS PASSENGERS IN DRIVERS SIDE MIDDLE ROW SEAT COULD BE HURLED FORWARD IF SEAT IS NOT LATCHED APPROPRIATELY. *TR
JUST AS OTHERS HERE, I WAS NOTIFIED BY THE TECHNICIAN THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A RECURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A OBVIOUSLY A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED. *TR
DURING A RECENT OIL CHANGE, I WAS NOTIFIED BY THE TECHNICIAN THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A RECURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
MY POWER STEERING HAS MADE A HIGH PITCHED NOISE FOR SOME TIME NOW. WHEN I TOOK IT TO THE DEALERSHIP AFTER RECEIVING A LETTER WHICH ADDRESSED POTENTIAL POWER STEERING FAILURE I WAS TOLD THAT THE ONLY WAY IT WOULD BE REPAIRED FREE OF CHARGE WAS IF I HAD POWER STEERING FAILURE. I JUST TOOK IT TO MY MECHANIC FOR A SEPARATE ISSUE AND HE TOLD ME THAT HE HAS SERVICED SEVERAL ACADIA'S WITH THE SAME ISSUE. THIS SEEMS TO BE AN ENGINEERING DEFECT. IN RESEARCHING THE ISSUE I AM FINDING MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM. DOES THERE HAVE TO BE A DEATH OR POTENTIALLY MULTIPLE DEATHS FROM THIS DEFECT BEFORE A RECALL IS ISSUED? IT WOULD SEEM THAT TOTAL LOSS OF POWER STEERING WHEN OPERATING THE VEHICLE WOULD BE A HUGE SAFETY ISSUE. *TR
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ENGINE SOON, SERVICE TRACTION CONTROL, ENGINE REDUCE POWER WARNING LIGHTS ILLUMINATED AND THE VEHICLE SPEED DECREASED TO 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,988.
WHILE DRIVING MY 2011 ACADIA THE LOW FUEL LIGHT CAME ON, I GO TO FILL UP AND THERE'S 3/4 OF A TANK STILL FULL. THE NEXT MORNING I STILL HAD A LOW FUEL READING AND NOW A SERIVCE ENGINE LIGHT. THIS HAS HAPPENED MULTIPLE TIMES SINCE. THIS PROBLEM WITH THE FUEL AND/OR COMPUTER SYSTEMS CAUSING A FALSE LOW FUEL READING AND SERVICE ENGINE LIGHT HAS BEEN RECALLED ON OTHER YEAR MODELS, BUT NOT 2011. IS THERE SOMETHING THAT CAN BE DONE TO EXPAND THE RECALL? OR WILL GMC CORRECT THE ISSUE BECAUSE IT HAS BEEN RECALLED ON OTHER YEAR MODELS? *JS
DAYTIME RUNNING LIGHTS KEEP BURNING OUT. THEY HAVE BEEN REPLACED 8 TIMES IN 35316 MILES (CURRENT MILEAGE ON VEHICLE). THE INTERNET HAS MANY PEOPLE STATING THE SAME PROBLEM WITH MELTED WIRING HARNESS, MELTED HOUSING AND MORE. I HAVE BEEN IN CONTACT WITH GM AND THEY REFUSE TO RECOGNIZE IT AS AN ISSUE. THIS IS SAFETY EQUIPMENT AND CONSTANT FAILURE IS NOT A SAFE CONDITION. *TR
I WAS DROPPING MY SON OFF TO SCHOOL, DOING ABOUT 20 MPH WHEN MY CAR DASH STARTED BLINKING OFF AND ON SAYING TRACTION CONTROL IS OFF; CHECK TRACTION CONTROL; AND THEN THE CAR JUST STALLED IN THE MIDDLE OF A BUSY ROAD WITH MY SON IN THE BACK SEAT. I FOUND OUT THAT MY COMPUTER SYSTEM HAD MALFUNCTION AND THAT I WOULD NEED A NEW ON INSTALLED. *TR
MY 2011 ACADIA HAD A DEFECTIVE POWER STEERING PUMP AND POWER STEERING RACK. THE PUMP WAS REPLACED UNDER AN EXTENDED WARRANTY; HOWEVER, THE RACK WAS NOT COVERED. THE DEALER ADVISED THAT THE RACK WAS NOT COVERED AND PROVIDED AN ESTIMATE FOR $1700. I TOOK THE VEHICLE TO A INDEPENDENT AUTOMOTIVE REPAIR SHOP TO CONFIRM THE NEED FOR THE REPAIR. THE INDEPENDENT SHOP ADVISED THAT THE ENTIRE RACK NEEDED TO BE REPLACED. THEY ADVISED THAT THE PART SHOULD NOT HAVE FAILED SO QUICKLY AND IT IS LIKELY A DEFECTIVE PART. BASED ON RESEARCH, IT APPEARS THAT THIS STEERING RACK IS A COMMON PROBLEM WITH THIS VEHICLE. I HAD THE INDEPENDENT SHOP REPLACE THE RACK FOR $1404. PLEASE RESEARCH THE POSSIBILITY OF MAKING THIS A RECALL. THANK YOU. *TR
FUEL GAUGE IS FALLING TO EMPTY WITH AT LEAST 15 GALLONS OF FUEL REMAINING,I HAVE TRIED FUEL CLEANER ???? THIS IS A CONSTANT WORRY . IS THIS A WARRANTY ITEM COVERED BY GMC ? IF NOT WHAT IS THE COST TO REPAIR AND WILL GMC HELP WITH THE COST ? *TR
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND VEHICLE MADE A LOUD ABNORMAL NOISE WITHOUT WARNING. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND THE BUSHINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
VEHICLE MAKES A HIGH PITCH WHINING NOISE WHEN STARTING AND AT LOW SPEEDS. STEERING WHEEL RUBS WHEN TURNING EITHER DIRECTION. I COMPLAINED ABOUT THE NOISE ON SEVERAL OCCASIONS, SERVICE TECH SAID WAS NORMAL. NOW THEY STATE THAT THE POWER STEERING IS LEAKING AND THERE IS A POWER STEERING GEAR LEAK. TO FIX IT WILL COST $1600 PLUS DOLLARS. SEEMS TO BE AN ISSUE ACROSS THE BOARD WITH THESE VEHICLES. GMC WILL REPLACE THE STEERING PUMP UNDER A RECALL, BUT NOT THE GEAR RACK WHICH IS A MORE EXPENSIVE FIX. HOW MANY COMPLAINTS WILL IT TAKE FOR THEM TO FIX THIS ISSUE! THIS CAN CAUSE POWER STEERING TO FAIL AND IS UNSAFE! *TR
WITH LESS THAN 58K MILES TIE ROD END OUT ALREADY! *TR
DURING CHECK FOR OTHER WARRANTY WORK, GMC DEALER INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING. THE REPAIR WAS NOT COVERED UNDER WARRANTY. ALL THE POWER STEERING FLUID HAD LEAKED OUT OF THE INTERNAL GASKET BECAUSE THE GASKET FAILED AND THE POWER STEERING FLUID NEED TO BE REPLACED WITH NEW FLUID, AND REPLACE THE STEERING GEAR. *TR
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE CONTACT STATED THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. ...UPDATED 02/11/15 *BF THE CONSUMER STATED A GM TECHNICIAN VEHICLE AND NOTED FLUID LEAK FROM THE POWER STEERING PUMP AND POWER STEERING GEAR. GM OFFERED TO PAY FOR THE PUMP REPAIR BUT, NOT THE GEAR LEAK REPAIR. UPDATED 06/9/2015 *JS
SES LIGHT CAME ON, TRAC CONTROL LIGHT CAME ON/ VEHICLE LOST POWER. TRAVELING SOUTHBOUND ON STATE ROUTE 83 NEAR WOOSTER, OHIO TWO LANE HIGHWAY WITH NEARLY NO PULL OFFS. LOST POWER GOING UP HILL. WENT FROM 55MPH TO BARELY 20 MPH WITHIN SECONDS. *TR
SERVICE BULLETIN NO.: SBC-14329 COMPONENT(S): STEERING NHTSA ID NUMBER: 10056459 2011 GMC ACADIA ..POWER STEERING FAILURE. RECEIVED A NOTICE ABOUT THE POTENTIAL FAILURE IN MY POWER STEERING PUMP. TOOK THE VEHICLE INTO THE GMC DEALERSHIP TO HAVE THIS FIXED AS I HAVE EXPERIENCED EARLY INDICATIONS OF A FAILURE, AIR BUBBLES IN THE FLUID AND NOISY TURNS. (CONFIRMED BY DEALER) WAS TOLD THEY CANNOT REPLACE IT UNTIL IT "FAILS". SO I NEED TO CRASH MY CAR BECAUSE THE PUMP FAILS. JUST FEEL THAT GMC NEED TO FIX THIS POTENTIAL SAFETY ISSUE BEFORE SOMEONE GETS HURT. THEY ARE AWARE OF THE ISSUE SINCE THEY ISSUED THE BULLETIN OR "RECALL". *TR
HVAC SYSTEM FAILURE FOR THE SECOND TIME IN LESS THAN A YEAR THAT LEAD TO FREON LEAKING INTO THE PASSENGER CABIN OF OUR 2011 GMC ACADIA THAT HAS LESS THAN 44,000 MILES. IT WAS MAKING AN EXTREME HISSING SOUND, FOLLOWED BY A MISTY CLOUD OF FREON GAS, AND NOW LETS OFF AN ACRID, PLASTIC/ELECTRICAL BURNING SMELL THAT FILLS THE CABIN FOLLOWED BY STEAM RISING FROM THE ENGINE COMPARTMENT AND THE VENTS IN THE CAR'S HOOD. THE CAR STARTS TO SMELL LIKE IT IS ON FIRE, ONLY WE CAN'T FIND THE SOURCE SINCE IT IS OBSCURED BY THE DASHBOARD. WE HAVE HAD TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUE, YET ALL THEY DO IS UPGRADE THE SOFTWARE AND RECHARGE THE FREON UNIT. IT EVENTUALLY LEAKS AND SHOOTS OUT FREON INTO THE FACES OF THE PASSENGERS, WHICH IS NOT SAFE! NOW THE BURNING SMELL HAS US CONCERNED THAT WE ARE DRIVING A VEHICLE THAT IS GOING TO CATCH FIRE AT ANYTIME.WE INITIALLY HAD GM AND GMC REPAIR THIS PROBLEM IN OCTOBER 2013, BUT THE UNIT FAILED AGAIN EXACTLY A YEAR LATER IN OCTOBER 2014. THERE ARE DOZENS UPON DOZENS OF OWNERS ONLINE THAT HAVE WELL-DOCUMENTED CASES WITH THE SAME HVAC UNIT. SOMETHING NEEDS TO BE DONE BEFORE THE CAR CATCHES FIRE, AND HEAVEN FORBID, KILLS SOMEONE. *TR
POWERSTEERING GETS TIGHT AND VEHICLE SHAKES. BROUGHT TO DEALER AND POWERSTEERING PUMP AND GEAR IS LEAKING FLUID. THE GM DEALER TOLD ME THAT THE POWERSTEERING PART IS COVERED BUT WILL NOT COVER THE FLUID LEAKING AND I AM RESPONSIBLE FOR $500 PAYMENT. BRAKE PEDAL SQUEAKS WHEN PRESSED DOWN. GM DEALER INFORMED THAT THE BRAKE IS LEAKING AND NEEDS A BRAKE FLUID FLUSH AND A NEW BRAKE BOOSTER. *JS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 GMC Acadia → · Every Acadia year → · How the figures are calculated →