I'VE BEEN HAVING ISSUES WITH THE A/C UNIT, I TRY TO TURN IT ON AND ALL THAT IT DOES IS FLASH 3 TIMES AND THEN IT GOES BACK TO OFF, IT DOESN'T COOL AT ALL. I TRIED TO RESEARCH THE PROBLEM IN THE INTERNET AND AT THE GMC WEBSITE AND IT SEEMS THAT IS BEEN A HUGE ISSUE SINCE 2007 FOR THIS MODEL! I CALLED THE DEALER AND ALTHOUGH THEY KNOW WHAT THE PROBLEM IS THEY INSIST IN CHARGE ME $100 TO CONNECT IT AND TROUBLESHOOT IT EVEN THOUGH THEY KNOW THE ISSUE. THEY ARE CHARGING BETWEEN $ 1200 AND $2000 TO "FIX" A KNOWN PROBLEM. THIS PROBLEM IS CAUSING THAT MY CD PLAYER GETS HOT WHILE IS PLAYING THE CD AND EJECT THEM FROM THE SYSTEM. PLEASE I NEED YOU TO RESEARCH AND HELP OUT WITH THIS ISSUE. THEY SAY THAT IS A ISSUE WITH LOW OR LEAKING COOLING SYSTEM AND THAT IT NEEDS FREON OR THAT IS THE HVAC SYSTEM, BUT IS THE SAME EXCUSE TO HUNDREDS OF CUSTOMERS, SOME OF WHOM DECIDED TO JUST RUN THE VEHICLE WITHOUT A/C DURING HOT SUMMERS. BECAUSE OF ALL MY MEDICAL ISSUES, I CAN'T HAVE THE " LUXURY" OF NOT HAVING THE A/C BROKEN, NOR I HAVE THE MONEY TO PAY FOR SOMETHING THAT IS GIVING SO MANY PEOPLE SO MUCH PROBLEMS! THANKS *TR
2010 GMC Acadia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
COULD HEAR A WHIRRING SOUND WHEN DRIVING AT LOW SPEEDS AND OR WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. TOOK THE VEHICLE TO OUR LOCAL DEALERSHIP AND WAS TOLD THE POWER STEERING PUMP AND RACK WERE BOTH LEAKING AND THE RACK WAS CRACKED. THE REPAIR WAS ESTIMATED TO COST APPROX. $1,800 FOR A VEHICLE THAT IS LESS THAN THREE YEARS OLD. IF WE ALLOWED THE PROBLEM TO PERSIST, THE POWER STEERING COULD HAVE GONE OUT AT ANY TIME. AMAZING THAT THESE PARTS HAVEN'T BEEN RECALLED SO THAT GMC CUSTOMERS WOULDN'T HAVE TO PAY TO REPLACE DEFECTIVE PARTS. *TR
STARTING SLOWLY AND INTERMITTENTLY WHEN MAKING A HARD TURN TO THE LEFT FROM A STANDING START, POWER STEERING LOST. THIS WAS PARTICULARLY DANGEROUS WHEN TURNING INTO OR ACROSS ONCOMING TRAFFIC AS TURNING RADIUS TRUNCATED AND CORRECTION ("RECOVERY") BECAME VERY DIFFICULT. SUBSEQUENTLY FREQUENCY OF OCCURRENCE INCREASED AND INCLUDED HARD TURNS TO THE RIGHT. CHECKED FOR TSB/RECALL. TSB(TECHNICAL SERVICE BULLETIN) FOUND. FOLLOWED RECOMMENDATION TO FLUSH AND EXCHANGE CHANGE POWER STEERING FLUID. THIS RESULTED IN CORRECTION FOR A SHORT PERIOD OF TIME AFTER WHICH STEERING INTERMITTENTLY LOST WITH VERY SLUGGISH STEERING. FLUSHED AND EXCHANGED POWER STEERING FLUID FOR A SECOND TIME AND FILLED TO 1/4 INCH ABOVE TANK FULL LINE AS SOME RECOMMENDED ON A TSB WEBSITE. UNFORTUNATELY THE POWER STEERING FAILURE RETURNED, AGAIN INTERMITTENTLY BUT WITH INCREASE FREQUENCY. THERE WERE SEVERAL NEAR ACCIDENTS BECAUSE OF THE STEERING FAIL. MANUFACTURER/ DEALERSHIP CONTACTED. THE ONLY ADVICE WAS FOLLOW THE TSB INSTRUCTIONS. BECAUSE IN MY MIND AND BASED ON MY EXPERIENCE WITH THE INTERMITTENT AND UNPREDICTABLE POWER STEERING FAILURES THAT HAVE OCCURRED A COMPLETE OVERHAUL OF THE POWER STEERING SYSTEM, AS WELL AS RACK & PINIONS AS DIRECTED IN THE TSB WILL BE UNDERTAKEN IN THREE DAYS. IN MY OPINION HAVING DONE SOME RESEARCH REGARDING THIS PROBLEM WHICH APPARENTLY HAS OCCURRED IN A NUMBER OF ACADIA AS WELL AS SIMILAR MODELS IN THE GM FAMILY WHICH I UNDERSTAND HAVE HAD RECALLS, THE ACADIA POWER STEERING ISSUE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT ASSEMBLY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ASSEMBLY FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE. *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE MALFUNCTION OCCURRED FOR A BRIEF MOMENT. THE FAILURE OCCURRED INTERMITTENTLY AND ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
THE VEHICLE INTERMITTENTLY LOSES POWER STEERING WHICH MAKES TURNING THE VEHICLE VERY DIFFICULT. THIS INITIALLY BEGAN HAPPENING AT VERY LOW SPEEDS LIKE WHEN TURNING INTO A PARKING SPACE OR ENTERING/EXITING OUR GARAGE. LATELY IT'S BEGUN TO OCCUR AT HIGHER SPEEDS SUCH AS WHEN MAKING TURNS ON ROADWAYS. THIS LOSS OF POWER STEERING AT HIGHER SPEEDS IS A MUCH MORE DANGEROUS SITUATION AS IT INCREASES THE PROBABILITY OF A CRASH. THIS PARTICULAR ISSUE APPEARS TO BE A COMMON COMPLAINT AMONGST ACADIA OWNERS. *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE EXITING THE HIGHWAY, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS NEVER TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED, WHO ADVISED THE CONTACT THAT THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 60,200.
WHILE MAKING A HARD RIGHT TURN FRONT TIRES VERY DIFFICULT TO TURN VERY RESISTANT. FRONT TIRES FELT LIKE BEING DRUG ACROSS THE PAVEMENT. PROBLEM BECAME MORE FREQUENT IN BOTH TURNING DIRECTIONS. TOOK IT TO DEALERSHIP TO FIND OUT IT IS A COMMON PROBLEM WITH THIS VEHICLE (OTHERS COMPLAINING OF THIS ONLINE). STEERING RACKET CRACKED AND FLUID LEAKING ON RIGHT INTERNAL IN BELLOWS. "INTERNAL PROBLEM WITH STEERING GEAR". I WAS TOLD THIS WASN'T RECALLED BECAUSE IT IS NOT A SAFETY ISSUE, BASICALLY SOME ONE HAS TO DIE! EXCUSE ME, I DRIVE ON THE COUNTRY'S MOST DANGEROUS HIGHWAY, US 50 OVER ECHO SUMMIT AT LEAST ONCE/TWICE PER MONTH. WHAT IF THIS FAILED? HOW IS A STEERING PROBLEM NOT A SAFETY ISSUE? I TOOK THE SUV IN BEFORE WE WERE KILLED! *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 56,000.
NOTICED DRIVERS SIDE DAYTIME RUNNING LIGHT WAS OUT ON GMC ACADIA 2010. HUSBAND WENT TO REPLACE BULB AND DISCOVERED HOUSING HAD COMPLETELY MELTED( HEADLIGHT STILL WORKED), HE THEN DECIDED TO CHECK PASSENGER LIGHT THAT STILL WORKED AND IT IS MELTED TOO! THIS HAS TO BE DANGEROUS. I AM CONTACTING GMC TO SEE WHAT THEY CAN DO. THIS SHOULD DEFINITELY BE A RECALL. *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT BECAUSE THE BATTERY WAS DEAD. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY JUMPED THE BATTERY FOR A THIRD TIME. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DRAIN THAT WAS CONNECTED TO THE SUNROOF BECAME CLOGGED AND DRIPPED ONTO THE FUSE BOX. AS A RESULT, THE FUSE BOX SHORTENED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 31,000.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT SHE DEPRESSED THE BUTTON FOR THE LIFT GATE TO OPEN HOWEVER, ONCE IT WAS ALMOST COMPLETELY OPEN, THE LIFT GATE COLLAPSED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
THE PROBLEM ONLY OCCURS AT THE HOTTEST POINT OF THE DAY (SPRING, SUMMER) WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS IN DIRECT SUNLIGHT AND YOU TRY TO USE THE KEYLESS ENTRY TO UNLOCK THE DOORS, IT DOESN'T WORK. YOU CAN START THE VEHICLE BUT NONE OF THE ELECTRICAL FEATURES WILL WORK (WINDOWS, SUNROOF, RADIO, ETC..) AND THE VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. THE DISPLAY STATES THAT THE HOOD IS OPEN. YOU CAN POP THE HOOD AND OPEN AND CLOSE IT BUT THE PROBLEM WILL NOT FIX ITSELF. WE HAVE HAD THE VEHICLE INTO 2 SEPARATE DEALERSHIPS IN 2 DIFFERENT STATES AND THE VEHICLE WON'T DO IT WHILE IT IS THERE. ONCE IT COOLS DOWN OUTSIDE OR THE SUN GOES DOWN, THE CAR WILL START AND GO INTO DRIVE. THEY HAVE REPLACED THE BODY CONTROL MODULE AND THIS DID NOT FIX THE PROBLEM. WE HAVE BEEN STRANDED ON NUMEROUS OCCASIONS AND IT HAS BEEN A PAIN. JUST WONDERING IF ANYONE ELSE HAS HAD THIS ISSUE-IT IS GETTING OLD!!! *TR
WITHIN A MONTH AFTER BUYING OUR 2010 GMC ACADIA THE FRONT RIGHT TIRE WAS CONTINUALLY GOING FLAT. WE WERE CONSTANTLY REFILLING THE AIR ON A WEEKLY BASIS. TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT LOOKED ST AND THE COULDN'T FIND ANYTHING WRONG WITH IT ON MORE THAN ONE OCCASION. WE USED FIX A FLAT AND CONTINUED TO REFILL AIR AND IT HAS GONE LONGER PERIODS WITHOUT GOING FLAT ALTHOUGH TIRE IS CONSTANTLY LOW. TOOK THE CAR IN TO DEALERSHIP JULY 2012 TO HAVE OIL CHANGED AND SERVICED WITH TIRE ROTATION ETC. WHEN I WAS DRIVING HOME WITH 3 OF MY KIDS IN THE CAR, GOING 65-70 ON THE FREEWAY THE CAR STARTED SHAKING. IT WASN'T THE STEERING WHEEL BUT THE WHOLE CAR ITSELF. IT FELT LIKE ONE OF THE TIRES WAS GOING TO FALL OFF OR THE ENGINE WAS GOING TO FALL OUT OF THE CAR. I CHECKED THE TIRE PRESSURE AND THE PSI TO THAT TIRE WAS THE SAME AS WHAT IT WAS BEFORE I DROPPED IT OFF FOR SERVICE, SO THE DEALERSHIP DIDN'T FILL THE TIRES BUT I KNEW I DIDN'T HAVE A FLAT TIRE EITHER. I TOOK THE CAR STRAIGHT BACK TO THE DEALERSHIP ON MY WAY TO WORK IN THE MORNING. THEY TOLD ME THAT THE TREAD WAS SEPARATING FROM THE TIRE AND I NEEDED A NEW TIRE. I THINK IT SHOULD BE COVERED UNDER WARRANTY AS THIS HAD BEEN AN ONGOING PROBLEM SINCE WE BOUGHT THE CAR AND HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES. JUST BECAUSE THEY COULDN'T FOND THE PROBLEM BEFORE DOESN'T MEAN THERE WASN'T A PROBLEM BEFORE. *TR
THE STEERING MAKES AN AWFUL NOISE WHEN TURNING. THIS IS USUALLY AT LOW SPEEDS. THIS SAME PROBLEM WAS CORRECTED WHILE IT WAS UNDER WARRANTY AT THE DEALERSHIP. HOWEVER, NOW I AM PAST THE MILEAGE WARRANTY AND NOTHING WILL BE DONE. I HAVE CONTACTED GMC SEVERAL TIMES AND THERE WERE NO SUGGESTIONS. THIS IS VERY DISAPPOINTING SEEING THAT IT HAS BEEN LESS THAN A YEAR SINCE THE PART WAS REPLACED UNDER WARRANTY. *TR
THE MAIN BATTERY CABLE RUNNING FROM THE BATTERY LOCATED BEHIND THE PASSAGER'S SEAT WAS RESTING ON A BOLT FROM THE FRAME. THE THREADS FROM THE BOLT CUT THROUGH THE BATTERY CABLE AND SHORTED OUT THE ELECTRICAL SYSTEM CAUSING THE FLOOR MATTING TO CATCH FIRE WHILE THE VEHICLE WAS IN MOTION. THE ENGINE SHUT DOWN, CAUSING A LOSS OF POWER STEERING AND BRAKES. SINCE IT WAS THE MAIN BATTERY CABLE THE CONNECTS DIRECTLY TO THE BATTERY WITH NO FUSE, THE SHORT CONTINUED TO SPARK. IN THE PARTICUAL VEHICLE THE BATTERY IS LOCATED INSIDE THE VEHICLE, BELOW THE PASSAGER SIDE REAR FLOOR. THE POSITIVE BATTERY CABLE RUNS FROM THERE TO INSIDE THE ENGINE COMPARTMENT TO THE ALTERNATOR, WITH NO FUSE IN BETWEEN. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID IT WAS NOT A WARRANTY ISSUE. I RAISED THE QUESTION WITH THEM ABOUT A RECALL AND GOT NO WHERE. I DID SOME SEARCHES ON GMC BLOG SITES AND THIS ISSUE HAS HAPPENED ON A NUMBER OF OTHER VEHICLES, ONE LEADING TO A WRECK. LUCKILY I WAS AT A STOP LIGHT TURNING WHEN IT HAPPENED TO ME. IF THIS WOULD HAVE HAPPENED ON A FREEWAY AT FREEWAY SPEEDS, THE STORY COULD HAVE BEEN MUCH WORSE. *TT
I HAD SOME WARRANTY WORK PERFORM ON MY 2010 GMC ACADIA. I RECEIVED MY CAR BACK FROM THE DEALERSHIP AND NEEDED TO REINSTALL MY TWO FORWARD FACING CAR SEATS IN THE SECOND ROW SEATS FOR MY TWO CHILDREN. I HAD BUCKLED MY 2 YEAR OLD CHILD IN THE INSTALLED CAR SEAT BEHIND THE DRIVER'S SEAT WHILE I WAS DOING OTHER WORK IN THE CAR. AT SOME POINT, I PUSHED THE DRIVER'S SEAT MEMORY BUTTON 1 WHICH HAD BEEN SET FOR MY DRIVING PREFERENCES. I DIDN'T NOTICE THAT THE SEAT MOVED BACKWARDS AND ALSO INTO A RECLINE AS A RESULT OF THE AUTOMATED MEMORY SEAT. I ONLY NOTICED WHEN MY CHILD BEGAN SCREAMING BECAUSE THE DRIVER'S SEAT BACK WAS PUSHING INTO HER LEGS AND CONTINUING TO MOVE INTO HER. SHE WAS THANKFULLY NOT SERIOUSLY INJURED AS A RESULT OF THIS, BUT I AM CONCERNED THAT SHE COULD HAVE BEEN. AFTER THE INCIDENT, I ESTIMATED THAT SHE HAD ABOUT 2 INCHES OF SPACE FOR HER LEGS BETWEEN THE BACK OF THE DRIVER'S SEAT AND HER CAR SEAT. THE MEMORY SEAT SETTINGS WERE NOT SET AS I EXPECTED WHEN I PUSHED THE BUTTON, BUT IT SEEMS TO ME THAT ANY SETTING SHOULD NEVER ALLOW IT TO AUTOMATICALLY PUSH INTO A CHILD'S LEGS TO THE POINT THAT SHE COULD BE INJURED. *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SLIGHTLY TURNED THE STEERING WHEEL AND THERE WAS AN ABRUPT FORCEFUL RESPONSE. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. WHEN TURNING THE STEERING WHEEL, EXCESSIVE FORCE WAS REQUIRED TO PREVENT THE VEHICLE FROM WANDERING OFF THE ROAD OR INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR THE SAME FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED WITHIN FACTORY SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350. UPDATED 03/14/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD DRIFT IN EITHER DIRECTION. WHEN HE TRIED TO CORRECT IT, THE VEHICLE WOULD DIVE IN THE OPPOSITE DIRECTION.
TL* THE CONTACT OWNS A 2010 GMC ACADIA 2WD. THE CONTACT STATED THAT THE VEHICLE FAILED TO STEER PROPERLY WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 15,000.
MY DRIVERS SIDE HEADLIGHT WENT OUT, I ORIGINALLY THOUGHT IT WAS DUE TO BULB LIFE. WHEN I CHANGED THE BULB I FOUND THAT THE HARNESS SOCKET WHERE THE BULB PLUGS INTO WAS BURNT/MELTED. I PROCEEDED TO CHANGE THE BULB ANYWAY TO SEE THE RESULT. 5 MINUTES LATER THE LIGHT BULB BURNT OUT AGAIN. THIS LOOKS TO BE A SERIOUS FIRE HAZARD AND I BELIEVE THERE SHOULD BE A RECALL COMPLETED FOR FURTHER INVESTIGATION. THIS WAS FOR THE LOW BEAM LIGHT BULB. *TR
2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO MAKE THE NECESSARY REPAIRS TO THE VEHICLE. THE CONSUMER STATED THE DEALER HAD HER VEHICLE FOR 30 DAYS. *JB
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POST AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED. SHE THEN APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE, STATING THAT SPEED HAD INCREASED 100 PERCENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MANUFACTURER WAS NOTIFIED AND SENT AN INVESTIGATOR TO RETRIEVE THE BLACK BOX FROM THE VEHICLE. AFTER INSPECTION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE FAILURE WAS CAUSED BECAUSE SHE HAD DEPRESSED THE ACCELERATOR. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26,733. UPDATED 11/07/11 *BF THE CONTACT DISPUTES THE MANUFACTURES CLAIM THAT THE VEHICLE OPERATED AS DESIGNED AND CLAIMS THE ACCELERATOR PEDAL WAS NOT PUSHED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. UPDATED 01/23/12
MY 2010 GMC ACADIA WAS SITTING UNDER MY CARPORT DURING AN ELECTRICAL STORM. LIGHTENING STRUCK THE VEHICLE, BUT DID NOT STRIKE ANY OF THE OTHER 3 VEHICLES IN THE YARD. THIS WAS THE ONLY VEHICLE WITH ON-STAR. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED IF WE HAD BEEN IN THE CAR. THE ENTIRE ELCTRICAL SYSTEM WAS KNOCKED OUT. *TT
WHILE ACCELERATING ON THE ENTRANCE RAMP FOR CENTRAL EXPRESSWAY, HWY 75, IT BECAME VERY SLUGGISH, AND ALL OF A SUDDEN HAD NO PICK UP. I NEARLY GOT REAR ENDED BY A FAST TRUCK! SINCE APRIL OF 2011 I NOTICED THAT IT HAD NO PICK UP. THE PROBLEM SEEMED TO GO AWAY, WHEN I LEARNED TO NOT ACCELERATE TOO MUCH TO ENTER THE HIGHWAY, JUST GRADUALLY VS IN A HURRY. THEN TODAY, SEPT 2011, WHILE DRIVING AT APPRX 45 MPH ON A BUSY ROAD, THE CAR SEEMED TO PULL BACK, AND THE TRACTION LIGHT COMES ON, AND BEEPS AT ME. IT WAS A SUNNY, DRY DAY. I PULL OVER IN A PARKING LOT, TURN OFF THE ENGINE, TO GET SOMETHING OUT OF MY TRUNK, AND IT WOULD NOT OPEN - AND, NO, THE OVERRIDE BUTTON WAS NOT ON. WEIRD. I START THE CAR, AND THE PROBLEM GOES AWAY, AND I DRIVE SAFELY BACK TO MY DESTINATION. WHY DOES THE PROBLEM ALWAYS EXIST WHEN I AM BY MYSELF, AND WATCH, WHEN I TAKE THE TIME OFF TO BRING IT TO THE DEALERSHIP, EVERYTHING WILL BE JUST FINE. I PRAY THAT I MAKE IT TO THE DEALERSHIP AND THEY DIAGNOSE SOME SORT OF DEFECT AND FIX IT BECAUSE IT STILL IS UNDER WARRANTY. I CANNOT BEAR THE WORSE CASE SCENARIO OF ANYTHING HAPPEN TO MY FAMILY. *TR
2010 ACADIA TRANSMISSION AND TRACTION CONTROL SAFETY PROBLEMS. WHILE DRIVING 70MPH ON THE HIGHWAY, THE TRACTION CONTROL SYSTEM ALARM CAME ON IN ADDITION TO A FLASHING STABILITY CONTROL AND ABS WARNING LIGHTS. THE REAR PASSENGER WHEEL LOCKED UP, THE TRANSMISSION DOWNSHIFTED INTO 3RD GEAR CAUSING THE VEHICLE TO VEER INTO THE RIGHT LANE. ADDITIONALLY, WE HAVE BEEN HAVING POWER STEERING PUM PROBLEMS WITH THE VEHICLE WHICH MADE THE VEHICLE DIFFICULT TO CONTROL IN THIS CIRCUMSTANCE. FORTUNATELY, THERE WAS NO OTHER VEHICLE IN THE RIGHT LANE AND MAANGED TO PUL THE VEHILE OFF THE ROAD. I HAD MY FAMILY IN THE VEHILE AT THE TIME WHICH MADE EVERYONE VERY SCARED FOR THEIR SAFETY. THE VEHICLE WAS TURNED OFF AND RESTARTED WHICH ERASED THE ABS AND TRACTION CONTROL WARNINGS, BUT THE ENGINE CHECK LIGHT REMAINED ON AND WAS UNABLE TO KEEP THE TRANSMISSION IN DRIVE. THE DEALER REPLACED SOME ECMS, BUT COULD NOT FIX THE POWER STEERING ISSUE. THREE WEEKS LATER, THE TRANSIMISSION STARTED SHIFTING HARD AND AFTER 2 VISITS TO THE DEALER IS NOT BEING IVESTIGATED FOR ANOTHER ECM FAILURE. THE ELECTRIC SYSTEMS AND POWER STEERING ISSUES MAKE THIS IS A VERY UNSAFE VEHICLE. *TT
EXCESSIVE SOOT FROM EXHAUST SYSTEM, CAR IS WHITE, REAR IS COVERED WITH BITS OF SOOT EVER SINCE I PURCHASED THE VEHICLE IN AUG 2010 TILL TO DAY AUG 2011. DEALER STATED NOTING IS WRONG BECAUSE THE "CHECK ENGINE" LIGHT IS NOT ON. ON START UP AFTER OVERNIGHT PARKED-THERE IS A VISIBLE PUFF OF BLACK SMOKE. VEHICLE HAD 2800 MILES, THE DEALER TOLD ME THAT IT NEEDED TO BE DRIVEN, SO I DROVE 2000 MILES IN A WEEK, IT MADE NO SENSE TO ME AND IT DID NOT MAKE A DIFFERENCE. A CHEVY DEALER TOLD ME HE HAS HAD SIMILAR COMPLAINTS ON TRAVERSE MODEL (SAME ENGINE) BUT THEY CANNOT FIGURE IT OUT. I'M A FORMER WHEEL VEHICLE MAINTENANCE OFFICER US ARMY, THIS IS NOT NORMAL FOR AN ENGINE EXHAUST TO EMIT SOOT. IT IS A SIGN THAT THERE IS UNBURNED FUEL IN THE CYLINDERS. I AVERAGE 14.5 MPG. AND I BELIEVE THERE IS A FUEL LEAK OR FUEL BYPASS INTO THE CYLINDERS WHEN THE VEHICLE IS PARKED DUE TO THE PRESSURIZED FUEL SYSTEM OR JUST TOO MUCH FUEL THAT IS NOT EFFICIENTLY BURNED BEING ALLOWED TO ENTER THE ENGINE. *TR
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE AIR BAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENTL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AT A LOW SPEED THE VEHICLE SUDDENLY STALLED. SHE WAS UNABLE TO RESTART THE VEHICLE AND HAD TO PUSH IT TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 43,000.
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL LOCKED AND THE WOULD NOT TURN TO THE LEFT OR RIGHT. THE CONTACT APPLIED EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE STEERING PUMP. THE FAILURE OCCURRED THREE TIMES AND WAS TAKEN TO THE DEALER. THE TECHNICIANS REPLACED THE STEERING PUMP, PIPE AND GASKETS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT STARTED THE IGNITION A SUBSTANTIAL AMOUNT OF BLUE AND BLACK SMOKE EMITTED FROM THE REAR EXHAUST TAIL PIPE FOR 35-40 SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 34.
PASSAGER AIR BAG LIGHT GOES ON AND OFF AND GET SEVICE AIR BAG LIGHT. *TR
TL*THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHEN IN PARKED OR IDLING, THE VEHICLE WOULD ROLL BACKWARD WITHOUT ANY WARNING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY ALTERED THE TRANSMISSION SO IT WAS PERFORMING ACCORDING TO ITS DESIGN. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR SINCE 2010. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED EVOQ 03/01/11. UPDATED 4/01/11*BF UPDATED 05/06/11................UPDATED 07/19/12 *BF
TL*THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT WAS DRIVING 70 MPH AND THE VEHICLE STARTED SPUTTERING AS IF THE VEHICLE WAS OUT OF GASOLINE AND THEN IT STALLED. THERE WAS GASOLINE IN THE FUEL TANK AT THE TIME OF THE FAILURE. THE CHECK ENGINE LIGHT CAME ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER THREE DAYS, THE CONTACT WAS TOLD THAT THERE WAS AN ENGINE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 9,000. ACCORDING TO THE INVOICE, THE VALVE SPRING BROKE AND WENT THROUGH THE CYLINDER AND SEIZED. UPDATED 09/19/11
MY 2010 GMC ACADIA SLT ROLLS BACKWARD ON INCLINES EVEN THOUGH THE TRANSMISSION IS IN DRIVE. I HAVE DRIVEN AUTOMATIC TRANSMISSION VEHICLES FOR YEARS AND IN MY EXPERIENCE THEY ARE NOT SUPPOSED TO ROLL BACKWARD IN DRIVE. IF ANYONE IS BEHIND THE VEHICLE WHEN THIS OCCURS THEY COULD VERY WELL BE CRUSHED. THE DEALERSHIP STATED THIS IS NORMAL BEHAVIOR, BUT THIS IS NOT AND THEY SHOULD BE REQUIRED TO FIX THE PROBLEM. *TR
MY 2010 GMC ACADIA ROLLS BACKWARDS ON INCLINES EVEN THOUGH THE TRANSMISSION IS IN DRIVE. I HAVE DRIVEN AUTOMATIC TRANSMISSION VEHICLES FOR YEARS AND IN MY EXPERIENCE THEY ARE NOT SUPPOSED TO ROLL BACKWARDS IN DRIVE. IF ANYONE IS BEHIND THE VEHICLE WHEN THIS OCCURS THEY COULD VERY EASILY BE CRUSHED. THE DEALERSHIP ACTS AS IF THIS IS NORMAL BEHAVIOR BUT IT IS NOT AND THEY SHOULD BE REQUIRED TO FIX THE PROBLEM. *TR
FOR THE LAST FEW WEEKS, THE FUEL LIGHT IN MY WIFE'S 2010 ACADIA WILL NOT GO OFF. WE TOOK IT TO THE DEALERSHIP. THEY TOLD US THERE WAS TOO MUCH ALCOHOL IN THE FUEL, @ 12%, AND IF IT REACHED 15%, THEY WOULD NEED TO DROP THE FUEL TANK. THEY SAID TO RUN A COUPLE OF TANKS OF 93 OCTANE THROUGH THE VEHICLE AND IT SHOULD CORRECT ITSELF. AFTER 8 TANKS OF 93 OCTANE AT $3/GALLON, THE LIGHT IT STILL ON. GAS STATIONS DO NOT READILY ADVERTISE OR DISPLAY THE % OF ALCOHOL IN THEIR FUEL, MUCH LESS IF ALCOHOL IS EVEN IN THE FUEL. IT SEEMS A BIT DISINGENUOUS ON THE PART OF GM TO HAVE THIS PROBLEM WITH THE ACADIA, KNOWING HOW ALCOHOL IS USED IN FUEL THESE DAYS. WE PAID A LOT OF MONEY FOR THIS VEHICLE, BUT CAN'T AFFORD TO RUN 93 OCTANE THROUGH IT THE REST OF THE TIME WE OWN IT. I'VE BEEN A BIG SUPPORTER OF GM, BUT THIS IS VERY FRUSTRATING AND INCREDIBLY DISAPPOINTING. *TR
2010 ACADIA FRONT WHEEL DRIVE , WHEN IN DRIVE OR IN PARK ON INCLINE THE CAR WILL ROLL BACKWARD OR FORWARD DEPENDING ON WHICH WAY THE INCLINE IS. IT DOES NOT HOLD WHEN YOU MOVE YOUR FOOT FROM THE BRAKE TO THE ACCELERATOR WHILE SITTING AT A TRAFFIC LIGHT OR WHEN YOU ARE PARKING. I HAVE HAD THE CAR BUMP A PASSENGER WHEN THEY WALKED AROUND THE FRONT OF MY CAR TO GET IN AND I HAD PLACED THE CAR IN PARK AND TOOK MY FOOT OFF THE BRAKE.I HAVE OWNED MANY CARS AND VANS AND HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM AND IT OCCURS OFTEN AND THE DEALERSHIP SERVICE DEPARTMENT IS IGNORING THE PROBLEM. IF AN ELDERLY PERSON OR CHILD SHOULD HAPPEN TO BE CLOSE TO THE CAR WHEN THIS HAPPENS IT COULD CAUSE SERIOUS HARM. *TR
ON 9/23/10 MY WIFE EXITED OUR 2010 GMC ACADIA LEAVING THE KEYS PARTIALLY INSERTED INTO THE IGNITION. TODAY 9/24/10 SHE HEARD A NOISE IN THE GARAGE. WHEN SHE OPENED THE DOOR SHE FOUND THE VEHICLE TRYING TO START BY ITSELF. WE DO NOT HAVE A REMOTE STARTER INSTALLED. SHE REMOVED THE KEYS AND TOOK THEM BACK INTO THE HOUSE. IF THE VEHICLE HAD STARTED DURING THE NIGHT WHILE WE WERE SLEEPING I MAY NOT HAVE BEEN ABLE TO SEND YOU THIS MESSAGE. LATER WHEN I RETURNED HOME I CALLED THE DEALERSHIP WHERE WE PURCHASED THE ACADIA AND REPORTED THE INCIDENT TO THEIR SERVICE SPECIALIST. THEY HAD NOT HEARD OF THIS PROBLEM BEFORE. HAS THIS PROBLEM BEEN REPORTED TO NHTSA? *TR
2008 GMC ACADIA SL RIGHT (PASSENGER SIDE) LOW BEAM CONNECTOR AND BULB BURN'T AND WIRES HAVE BEEN MELTED . *TR
2010 GMC ACADIA. CONSUMER STATES PROBLEMS WITH TIRES *TGW THE CONSUMER STATED HER HUSBAND NOTICED THE TWO FRONT TIRES HAD AIR BUCKLES IN THEM. IT WAS DETERMINED, THAT THE TIRES WERE INSTALLED INCORRECTLY. THE FRONT TIRE BEADS WERE TORN DURING INSTALLATION. *JB
WHILE DRIVING MY 2009 GMC ACADIA THE PASSENGER LOW BEAM WENT OUT. UPON OPENING THE HOOD WHEN I STOPPED I NOTICED THE DISTINCT ODOR OF BURNT PLASTIC. UPON FURTHER EVALUATION WHILE REMOVING THE BULB I OBSERVED THAT THE INSULATION FOR THE WIRING HARNESS HAD MELTED OFF AND SHORTED AT THE INTERFACE BETWEEN THE WIRE AND CONNECTOR. THE CONTACT FOR THE BULB ALSO EXHIBITED CHARRING AT THE CONNECTOR CONTACT. AN INTERNET SEARCH FOR A REPLACEMENT BULB ALERTED ME THAT THERE IS A SERVICE BULLETIN (09-08-42-004) ADDRESSING THE REPLACEMENT OF THIS HARNESS SHOULD THE HEADLIGHT FAIL. I FEEL THIS IS A OEM DESIGN FLAW AND SAFETY ISSUE SINCE THE HARNESS CAN SHORT OUT TO THE POINT TO WHERE THE INSULATION IS MELTED COMPLETELY OFF EXPOSING BARE WIRES. *TR
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT DRIVING APPROXIMATELY 55 MPH IN FIRST GEAR, THE TRANSMISSION FAILED, AND THE RPMS BEGAN TO INCREASE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHENEVER A RIGHT TURN WAS ATTEMPTED, THE VEHICLE STALLED. THE VEHICLE WAS SAFELY DRIVEN TO A LOCATION TO BE PARKED AND UPON RESTART THE VEHICLE MOMENTARILY OPERATED AS NORMAL UNTIL THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THERE WAS A TRANSMISSION FAILURE. THE FAILURE OCCURRED AFTER THE DEALER PREVIOUSLY REPLACED THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 9,400.
THE BATTERY ON MY GMC ACADIA DIED ON THE 15TH FEBRUARY AND THE DEALER COULD NOT IDENTIFY ANYTHING WRONG WITH THE VEHICLE. THE FOLLOWING MONDAY THE SERVICE AIR BAG LIGHT CAME ON AND I WAS TOLD THE SENSOR WAS NOT WORKING RIGHT AND THE PARTS WERE ORDERED. THE FRIDAY OF 2/26 THE CHECK ENGINE LIGHT WAS ON AND THE VEHICLE WOULD NOT ACCELERATE ABOVE 50MPH AND HALF THE GAS TANK WAS EMPTIED IN 25 MILES. DURING THAT FRIDAY THE ENGINE WAS STILL RUNNING EVEN AFTER I PULLED THE KEY OUT OF THE IGNITION. THAT SAME NIGHT THE BATTERY DIED AND COULD NOT BE JUMP STARTED. THE VEHICLE WAS INSPECTED ON 3/1 AND THE AIR BAG SENSORS ALONG WITH FUSE BOX WAS REPLACED AS WATER WAS LEAKING INTO THE FUSE BOX. ALL OF THIS HAPPENED IN THE MILEAGE RANGE OF 6800 TO 7100 APPROXIMATELY. THE DEALER HAS REPLACED THE FUSE BOX AND THE VEHICLE IS RUNNING FINE SO FAR. *TR
TL* THE CONTACT 2010 GMC ACADIA. WHILE PARKED THE KEY COULD NOT BE REMOVED FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE ENGINE FAILED TO START. ROADSIDE ASSISTANCE WAS ABLE TO START THE ENGINE, AND ENGAGE THE IGNITION KEY RELEASE CONTROL BUTTON WHICH RELEASED THE IGNITION KEY. THE FAILURE OCCURRED ON THREE SEPERATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE BATTERY WAS REPLACED. HOWEVER, THE IGNITION KEY CONTINUOUSLY FAILS TO RELEASE FROM THE IGNITION SWITCH. THE DEALER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 800. THE VIN WAS UNAVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 GMC Acadia → · Every Acadia year → · How the figures are calculated →