2010 GMC ACADIA WITH CHECK ENGINE LIGHT INDICATING A TIMING CHAIN PROBLEM. RECALL EXISTS FROM GMC FOR THIS PROBLEM FOR EARLIER MODEL YEARS BUT DOES NOT INCLUDE 2010 MODELS. THE REPAIR REQUIRES THE ENGINE AND TRANSMISSION TO BE PULLED FROM THE VEHICLE AND EXTENSIVE DISASSEMBLY. REPAIR COST IS OVER $3,000. NUMEROUS REPORTS OF THIS DEFECT HAVE BEEN REPORTED AND GMC REFUSES TO EXPAND IT'S RECALL WARRANTY TO INCLUDE 2010 MODELS.
2010 GMC Acadia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING LOCKED UP IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID AND ENGINE COOLANT. THE DEALER FURTHER DIAGNOSED AND REPLACED THE POWER STEERING LINES, POWER STEERING GEAR, WATER PUMP, PIPE, AND HOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT TOWARD A NEW VEHICLE. THE CONTACT REJECTED THE OFFER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,695.
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 51,000 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON. I AM CONCERNED WHY SPECIAL COVERAGE #11340 DOES NOT APPLY TO 2010 VEHICLES OF THIS NATURE AS THERE ARE MANY ISSUES WITH THIS THAT HAVE NOT BEEN RESOLVED IN THE 2010 VEHICLE.
UPON TAKING THE CAR FOR SAFETY INSPECTION WERE TOLD THAT THE STEERING GEAR NEEDED REPLACING AND THAT THE RIGHT FRONT STRUT WAS LEAKING. THE CAR HAD 57000 MILES AT THE TIME. UPON RESEARCHING MORE THE STEERING ISSUE IS KNOWN AND COMMON. THIS SHOULD COVERED UNDER A RECALL.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE LOST ACCELERATION AND EMITTED A WHINING NOISE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THERE WAS A FAILURE CODE RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 63,000.00 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), THE HATCHBACK COLLAPSED ON THE CONTACT. NO INJURIES WERE SUSTAINED. THE FAILURE WAS RECURRING. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE COULD BE HEARD COMING FROM THE HATCHBACK MOTOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,681.
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE.
A FEW MONTHS AFTER PURCHASING A CERTIFIED 2010 ACADIA THE PASSENGER LOW BEAM WOULD WORK INTERMITTENT. I TOOK IT TO THE DEALER AND WAS TOLD IT WOULD COST ME OVER $1000 FOR THEM TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I FEW MONTHS LATER THE PASSENGER SIDE LOW BEAM STARTED TO DO THE SAME. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD IT WAS NOT THERE PROBLEM AND WOULD FIX IT IF I PAID FOR THE FIX. NOW NEITHER LOW BEAM WILL WORK AND I HAVE TO USE THE FOG LIGHTS IF I WANT TO DRIVE AT NIGHT. THE VISIBILITY IS TERRIBLE AND UNSAFE. THIS WAS AN ISSUE GM AND THE DEALER KNEW BEFORE SELLING THE VEHICLE TO ME.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. .....UPDATED 04/15/16 *BF THE CONSUMER STATED STALLED 2ND TIME AND TOWED OVER 100 MILES. *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE PULLING INTO THE GARAGE, THE VEHICLE'S LIFTGATE FAILED AND CAUSED THE TRUNK OF THE VEHICLE TO LIFT AND DAMAGED THE DOOR OF THE GARAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
TIMING BELT ISSUES!
TIMING CHAIN ISSUES. I AM ABOUT TO PAY $2500.00 TO REPLACE THE TIMING CHAINS. I KEEP READING THAT THE PROBLEM WAS SOLVED, BUT SINCE SO MANY PEOPLE ARE STILL HAVING TO PROBLEM, I GUESS THEY HAVEN'T FIXED THE PROBLEM
TRANSMISION SLIPS IN DRIVE ON HILLS. IT ACTUALLY ROLLS BACKWARDS WHEN YOU TAKE YOUR FOOT OF THE BRAKE. EVEN WHEN THE TRANSMISION IS IN GEAR
TOOK THE CAR IN TO HAVE CHECK ENGINE LIGHT DIAGNOISED. DEALER ADVISED THAT THE TIMING CHAIN NEEDS REPLACEMENT. ESTIMATE IS $3300+ GM KNOWS ABOUT THE PROBLEMS WITH TIMING CHAINS IN THE 07-09 ACADIAS, AND HAVE PROVIDED ASSISTANCE TO OWNERS OF THOSE VEHICLES. IT'S CLEAR TO ME THEY HAVEN'T GOT THE PROBLEMS SOLVED YET. 2010 ACADIA 111,000 KM (69,000 MI) SYNTHETIC OIL CHANGED @ 10,000 KM INTERVALS
I WAS AT A LOCAL DRIVE THRU WINDOW AND I WAS STOPPED, MY CAR WAS IN PARK. I WAS BEGINNING TO LEAVE, CAR IN DRIVE AND I HIT THE PASSENGER FRONT RIGHT TIRE ON THE CURB. SO I LEFT OFF THE GAS, TURNED THE WHEEL TO THE LEFT TO GET OFF THE CURB BUT THE GAS PEDAL "STUCK." IT DID NOT LIFT UP! I TRIED TO PUSH ON THE BRAKES, BUT THE CAR WOULDN'T STOP. I FINALLY WAS ABLE TO UN-STICK THE GAS PEDAL BY SHOVING MY FOOT UNDER THE PEDAL AND LIFTING IT UP! I WAS FORCED FULL SPEED INTO ONCOMING TRAFFIC AND I HAD MY ENTIRE FAMILY IN MY CAR!! SCARY, AND TOTALLY UNACCEPTABLE. THANKFULLY WE ARE ALL OK, BUT MY GAS PEDAL SHOULD NOT BE STICKING!
TIRES CRACKING BETWEEN THE TREAD WHEN THEY HAVEN'T BEEN ON THE CAR TWO YEARS, READ THAT GOODYEAR TIRE COMPANY HAD THIS PROBLEM WITH SOME TIRES, BUT DO NOT SEE MINE LISTED. FORTERA HL 225/65R18 4BXN ARDR 2813 ? I WAS TOLD THESE ARE NOT SAFE.
CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CLOSES DOWN QUICKLY. THIS IS AN EXTREME SAFETY CONCERN AS I WAS STRUCK BY IT ON MONDAY 10/26/2015 WHEN THE PROBLEM INITIALLY OCCURRED. AFTER SPEAKING WITH GMC THERE IS CURRENTLY NO RESOLVE. THIS IS A HUGE SAFETY CONCERN AS I HAVE TWO YOUNG CHILDREN, AND NO RESOLUTION IS NOT ACCEPTABLE.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 04/04/16*LJ *JS
STRETCHED TIMING CHAIN
VEHICLE IS HARD TO STEER WHEN ATTEMPTING TO REVERSE AND PARK OR TURN RIGHT OR LEFT. STEERING SO HARD THAT ALMOST CANT TURN AT ALL. CHECKED POWER STEERING FLUID AND IT IS FULL. ALSO HAVING PROBLEMS WITH THE VEHICLE RADIO CHANGING STATIONS ON ITS OWN AS WELL. THIS HAS BEEN HAPPENING OVER AND OVER AGAIN. DOES NOT MATTER HOW FAST YOU ARE DRIVING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER PARKED THE VEHICLE, TURNED THE ENGINE OFF AND REMOVED THE KEY, BUT THE ENGINE CONTINUED TO OPERATE. THE BATTERY CABLE HAD TO BE DETACHED IN ORDER FOR THE VEHICLE TO POWER OFF. AFTER TEN MINUTES, THE CONTACT RECONNECTED THE BATTERY AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR THE REPAIR. THE FAILURE MILEAGE WAS 88,000.
50,000 MILES AND THE STEERING PUMP OR RACK IS LEAKING AND WHINING. POWER STEERING VERY SLUGGISH AT LOW IDLE SPEEDS.
AS I WAS DRIVING ALONG, THE POWER STEERING FAILED SUDDENLY. I GOT TO A SAFE PLACE, CHECKED THE POWER STEERING FLUID. IT WAS FULL. SINCE THAT EVENT, THE POWER STEERING FAILS REGULARLY AND MAKES THE VEHICLE ALMOST IMPOSSIBLE TO MANEUVER.
WHILE TURNING AT A LOW SPEED STEERING LOCKED UP MAKING HARD TO TURN. THIS NOW HAPPENS FREQUENTLY WHILE DRIVING AND MAKING TURNS. SOME TIMES I AM UNABLE TO TURN AT ALL AND HAVE TO TRY AGAIN. I HAVE READ NUMEROUS ACCOUNTS OF THIS HAPPENING TO THIS CAR, IF I WOULD HAVE KNOWN I WOULD HAVE NEVER PURCHASED.
MOST OF THE ACADIA'S 2007-2012 ARE AFFECTED BY THE TIMING CHAIN BEING LOSE AND GM HAS ACKNOWLEDGED THIS AND EXTENDED THE WARRANTY. HOWEVER, FOR SOME REASON MINE IS NOT COVERED BUT IS HAVING THIS PROBLEM. NOW I AM $3600 OUT OF POCKET FOR THE REPAIR.
WHEN MAKING TURNS WITH THE CAR THE STEERING COMPLETELY GAVE AWAY AND WAS VERY HARD TO MANEUVER A TURN CORRECTLY. WAS TAKEN TO THE GARAGE WHO INFORMED US THAT THE RACK AND PINION WAS BAD AND THE POWER STEERING COLUMN. FINDING OUT THAT THIS IS A ISSUE WITH ALMOST ALL GMC ACADIA'S WAS VERY UPSETTING TO LEARN. IF THIS IS A ISSUE WITH THAT MANY OF THEM WHY HAS THERE NOT YET BEEN A RECALL ON THIS. SINCE THERE IS NO RECALL I AM STUCK PAYING WELL OVER $1000.00 TO FIX SO THAT I CAN HOPEFULLY NOT HAVE THE SAME ISSUE AGAIN. GMC NEEDS TO DO A BUY BACK RECALL ON THESE MODELS AS THEY ARE NOT SAFE. THANKFUL THAT I WAS ALONE AT THE TIME THAT THIS HAPPENED HOWEVER COULD HAVE VERY EASILY CAUSED A MAJOR ACCIDENT HAD I NOT NOTICED WHEN I WAS SOPPED TO MAKE A TURN. HOW MANY PEOPLE NEED TO BE KILLED OR HURT BEFORE THEY WILL FIX.
DRIVERS SIDE AND PASSENGERS FRONT HEADLIGHTS, THESE LIGHTS I HAVE REPLACED MULTIPLE TIMES EVEN GETTING A TICKET FOR 1 INSTANCE THIS IS A SAFETY RELATED ISSUE THAT NEEDS TO BE FIXED BY GM
POWER STEERING HAS BEEN REPAIRED TWICE, 1ST TIME UNDER WARRANTY SECOND OUT OF POCKET COST THIS PAST JANUARY (80K MILES ON VEHICLE) BROUGHT IN VEHICLE RECENTLY AND NEEDED TO HAVE POWER STEERING FLUID CHANGED SINCE IT WAS "BURNT". CLEARLY THIS HAS TO BE A MANUFACTURER DEFECT
RUNNING LIGHT WAS OUT AND DISCOVERED THAT BOTH RUNNING LAMPS BULBS HAD MELTED IN THEIR SOCKETS AND ELECTRICAL WIRES BURNED AND SHORTED, THIS REQUIRED THAT BOTH LAMP UNITS BE REPLACED. POTENTIAL ELECTRICAL FIRE HAZARD. I HAD REPORTED TO THE DEALER, IN 2013 THAT THE INSIDE OF THE LAMP APPEARED SMOKY BUT THEIR REPLY WAS THAT IT WAS MOISTURE CONDENSATION. REPLACED PARTS NUMBER 22938888 & 22938889 THE VEHICLE IS ONLY DRIVEN DAYTIME, LOCALLY IN 10 MILE RADIUS, AND GARAGED ALL THE TIME. --THE REASON FOR THE LOW MILAGE. I SUSPECT THAT THE UNIT WAS CONSTRUCTED IN A MANNER THAT THE HEAT OF THE LAMP MAY NOT HAVE ADEQUATE VENTILATION TO DISSIPATE CONSEQUENTLY THERE IS A SLOW MELTING OF THE PLASTIC HOUSING, THIS IS A DESIGN FAILURE WHICH COULD LEAD TO ELECTRICAL FIRE.
NOTHING SPECIFICALLY HAPPENED, BUT I'M WANTING TO MAKE A COMPLAINT REGARDING ISSUES WITH MY CAR. AT 30K MILES, I HAD A POWER STEERING LEAK IN WHICH THE PUMP WAS REPLACED UNDER WARRANTY. IN FOR SERVICING TODAY, NOW TOLD I HAVE ANOTHER LEAK, BUT THIS TIME THE GEAR ASSEMBLY NEEDS TO BE REPLACED. COST IS 1800. I HAVE DONE SOME RESEARCH ONLINE AND DISCOVERED THAT THIS IS AN ONGOING ISSUE IN WHICH THERE HAVE BEEN NUMEROUS COMPLAINTS AND IT SEEMS THAT NOTHING IS BEING DONE. SO FAR I HAVE BEEN ONE OF THE FORTINATE ONES AND HAVE NOT BEEN INJURED OR INJURED SOMEONE ELSE. I HAVE HAD ONGOING ISSUES SINCE PURCHASING MY CAR NEW. THIS IS THE ONE REPEAT ISSUE THUS FAR AND DEFINITELY MOST EXPENSIVE SO FAR. I DO NOT UNDERSTAND HOW GMC CAN PUT OUT A DEFECTIVE PART/CAR WITHOUT TAKING ANY RESPONSIBILITY. SOME OF US CAN NOT AFFORD TO KEEP BUYING CARS. I BUY A NEW CAR, FOLLOW ALL RECOMMENDED SERVICING AND IT'S STILL NOT ENOUGH. AS A CONSUMER WHAT RIGHTS DO I HAVE? FROM MY VANTAGE POINT, NONE. I DO NOT KNOW WHERE TO GO OR WHAT RIGHTS I HAVE, BUT SAW SUGGESTIONS ON THE ACADIAFORUM TO FILE COMPLAINT HERE OR AT LEAST HAVE MY VOICE HEARD.
THIS IS MY WIFE'S VEHICLE WHICH I RARELY DRIVE. WHILE ATTEMPTING TO MAKE A TURN AT A SLOW SPEED IN CITY DRIVING, I NOTICED THAT THE POWER STEERING WENT AWAY AND I WAS BARELY ABLE TO FORCE THE STEERING WHEEL ENOUGH TO COMPLETE THE TURN. ONCE STRAIGHT AND THE VEHICLE MOVING AT NORMAL SPEEDS THE POWER STEERING WAS WORKING FINE. IN SUBSEQUENT SLOW MOVING TURNS BOTH TO THE RIGHT AND LEFT STEERING DIFFICULTIES WERE ENCOUNTERED INTERMITTENTLY. MY WIFE STATED THAT SHE HAD ENCOUNTERED THIS TYPE OF STEERING DIFFICULTIES FOR SEVERAL MONTHS AND HAD ASK THE TECHNICIANS AT THE LOCAL GOODYEAR DEALER TO CHECK THE POWER STEERING FLUID LEVEL AT ONE OF HER OIL CHANGES. THE TECHNICIANS INFORMED HER THAT THE LEVEL WAS FULL. I RECENTLY DROVE THE VEHICLE ON A TRIP MYSELF AND NOTICED A RATTLE NEAR THE FRONT LEFT TIRE AREA AND SOME POPPING NOISES WHEN ACCELERATING FROM A COMPLETE STOP. I WILL BE TAKING THIS VEHICLE TO THE SHOP FOR A DIAGNOSIS OF WHAT THE PROBLEM IS.
MY SON WAS DRIVING ON THE INTERSTATE WHEN THE STEERING WHEEL LOCKED. HE WAS NOT ABLE TO TURN THE STEERING WHEEL TO NEGOTIATE THE CURVE OF THE ROAD, SO HE CRASHED INTO A CONCRETE CONSTRUCTION BARRIER. THE POLICE REPORT STATED THE CAUSE OF THE ACCIDENT AS "DEFECTIVE STEERING." THE VEHICLE WAS TOWED TO THE DEALERSHIP, AND A REPORT WAS FILED WITH GMC CORPORATE. THEIR INSPECTION OF THE VEHICLE FOUND NO DEFECT WITH THE STEERING. WHAT THIS MEANS FOR ME IS THAT MY INSURANCE AND I MUST PAY FOR ALL OF THE REPAIRS (IF THE INSURANCE COMPANY DOESN'T TOTAL THE VEHICLE). IT ALSO MEANS THAT, SINCE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, THE INCIDENT OF THE STEERING LOCKING UP COULD REOCCUR, CAUSING SERIOUS INJURIES OR FATALITIES. IN DOING RESEARCH, IT APPEARS FROM THE NUMBER OF COMPLAINTS AND THE CLASS ACTION SUIT FILED AGAINST GMC THAT THE 2010 ACADIA HAS DEFECTIVE STEERING. MILEAGE OF VEHICLE IS APPROXIMATE.
STEERING GEAR NEEDS TO BE REPLACED. VEHICLE IS 5 YEARS OLD WITH 55.000 MILES. VEHICLE WILL NOT TURN UNLESS YOU PRESS ON THE GAS OR HAVE MOTION. CONCERNED FOR OUR SAFETY SO GETTING REPAIRED SOON AT OUR EXPENSE. $600 FOR THE PART PLUS $150 ALIGNMENT AND DEALERSHIP WANTS $1800 TOTAL. WITH THIS MANY COMPLAINTS AND THE NUMBER OF VEHICLES THAT NEED IT DONE (SEEMS TO BE ALL ACADIA'S 4-5YRS OF AGE), THIS SHOULD BE A RECALL.
AIR CONDITIONING WENT OUT. IT NEEDS FRONT EVAPORATIVE CORE. GM IS AWARE OF THIS, IT IS ALMOST A $2,000 REPAIR AND THEY JUST IGNORE IT.
I HAVE A 2010 GMC ACADIA. SEVERAL MONTHS AGO I RECEIVED THE GM SPECIAL COVERAGE EXTENDED WARRANT LETTER # 14329. AT THAT TIME, I HAD ALREADY NOTICED EXTREME DIFFICULTY IN TURNING THE WHEEL AT LOW RATES OF SPEED AND BRUSHED IT OFF AS PROBABLY NEEDING POWER STEERING FLUID I ALSO NOTICED A "WHINING" NOISE ALONG WITH THIS ACTION. I BEGAN TO WORRY AS THE MATTER KEPT WORSENING AND ALREADY STILL HAD TRAUMA FROM A PRIOR ACCIDENT IN 2010 WHICH LEFT ME TO PURCHASE THIS VEHICLE IN 2011 WHICH I THOUGHT WOULD BE A MORE SAFE STABLE VEHICLE FOR ME. UPON A FEW WEEKS LATER, WHILE TRYING TO MAKE A LEFT HAND TURN MANEUVER, THE STEERING WHEEL COMPLETELY "LOCKED" UP! LUCKILY, NO ONCOMING TRAFFIC WAS IN SIGHT, OTHERWISE, I WOULD HAVE BEEN UNABLE TO GET OUT OF THE WAY AS I WAS IN THE MIDDLE OF THE HIGHWAY! I IMMEDIATELY CONTACTED THE DEALER AND EXPLAINED MY ISSUE AND NAMED THE LETTER I HAD RECEIVED A FEW MONTHS PRIOR. THUS, AN APPOINTMENT WAS SCHEDULED. I TOOK MY VEHICLE IN ON THAT SPECIFIC DAY. THE DEALER CONTACTS ME TO INFORM ME THAT THE PUMP WAS COVERED IN THE WARRANT BUT NOT THE RACK WHICH THEY SAID WAS LEAKING ON BOTH SIDES (WHICH IS THE MOST EXPENSIVE PART). MY OUT OF POCKET EXPENSE OF $1200.00 AFTER LABOR AND THE ALIGNMENT!! ALL THE PARTS OF THE POWER STEERING SYSTEM SHOULD BE PAID FOR ALL EXPENSE BY GM!! THIS IS A TREMENDOUS SAFETY ISSUE AND PEOPLES LIVES ARE AT DANGER! NO ONE HAS $1200 TO JUST DROP ON AUTO REPAIR AND I HAD TO TAKE OUT A LOAN!! WHAT IS GM WAITING FOR HUNDREDS OF DEATHS?!! T
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
I WAS CLEANING MY CAR AND SAW THE SEAT CUSHION LEATHER STICKING OUT. AFTER FURTHER INVESTIGATION THE SEAT CUSHION LIFTS OUT OF THE BASE. THE CAR HAS ELECTRIC SEATS. *TR
VEHICLE IS LOW MILEAGE 62,500 MILES JUST PAST 5 YEARS BY 3 MONTHS. TIMING CHAIN STARTED MAKING NOISE FOR ABOUT A TWO WEEKS AND GET LOUDER AND CHECK ENGINE LIGHT CAME ON DUE TO MIS FIRE. VEHICLE IS DRIVEN BY MIDDLE AGE FEMALE WITH NOT EVEN A MINOR ACCIDENT IN 35 YEARS. VEHICLE WAS MAINTAINED WITH REGULAR OIL CHANGES. NO APPARENT REASON FOR THE TIMING CHAIN TO MAKE NOISE TO THE POINT OF MISFIRE. CALLED DEALER, BOB ROSS GMC IN DAYTON OHIO ON LOOP ROAD AND THEY REFUSED TO HELP OUT, CLAIMING THAT IT OUT OF WARRANTY, TOO BAD SIR. CALLED GM AND WAS TOLD SAME. WE ASKED IF THEY HAVE ANY REPORTED PROBLEM ON SAME ISSUE AND WAS TOLD NO. WELL, THEY LIED TO ME OR NOT EVEN CHECKING. I CHECKED THIS SITE AND THERE WERE THREE REPORTS OF SAME TIMING CHAIN. NEED TO HOLD DEALER AND GM TO OWN UP TO THEIR DEFECTED PARTS. NO RULE MADE THEM TO DO THAT. I AM VOTING WITH MY FEET. NEVER BUY A GM VEHICLE AGAIN !!!!!! *TR
POWER STEERING PROBLEM.GOING TO PULL INTO A PARKING SPOT AND THE POWER STEERING SEEMED TO GO. HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. DID THE SAME THING AT LATER DATES PULLING IN AND OUT OF A PARKING SPOT. AT OTHER TIMES, IT HAPPENED WHILE TRYING TO TURN ONTO A ROAD. *TR
WE BOUGHT OUR 2010 GMC ACADIA IN DECEMBER OF 2012. AT THE TIME WE NOTICED AN INTERMITTENT LOW WHINING NOISE AND BY THE TIME WE WENT FOR OUR FIRST OIL CHANGE AT A DEALERSHIP IT HAD BEGUN TO MAKE MORE NOISE WHEN TURNING TO THE LEFT SO I ASKED THE SERVICE DEPARTMENT TO CHECK INTO IT. WHEN I PICKED UP THE VEHICLE THE SAME GENTLEMAN WHO CHECKED MY CAR IN TOLD ME THE NOISE WAS BECAUSE MY OIL WAS SO LOW. I KNEW THIS WASN'T TRUE. THE NOISE GREW SLIGHTLY LOUDER AND CONSTANT, AROUND NOVEMBER 2014 WE TOOK THE VEHICLE TO ANOTHER REPAIR SHOP FOR AN OIL CHANGE AND ASKED THAT THEY CHECK OUT THE NOISE. THEIR DIAGNOSIS WAS THAT WE WOULD NEED TO REPLACE THE SWAY BAR LINKS WITHIN THE NEXT COUPLE MONTHS. FEBRUARY 14, 2015 WHILE BACKING OUT OF OUR DRIVEWAY THE NOISE WAS LOUDER THAN EVER BEFORE AND MY HUSBAND SAID IT FELT VERY UNSAFE WHEN TURNING. WE DROVE STRAIGHT TO THE AUTO REPAIR FACILITY WHO INFORMED US OF THE SWAY BAR LINKS, ASSUMING THAT WAS THE PROBLEM. AS SOON AS THE MECHANIC BEGAN TAKING THE NECESSARY COMPONENTS OFF THE STEERING SYSTEM THEY TOLD US WAY NEEDED A NEW STEERING RACK. THE MAN SAID THAT ONCE THEY REPLACED THE RACK THEY WOULD KNOW WHETHER OR NOT THE STEERING PUMP WAS OKAY, IT TURNED OUT THAT IT WAS. NOW TODAY 3/14/15, WE JUST RETURNED FROM DROPPING OUR VEHICLE OFF AT THE SAME SHOP BECAUSE THE WHINING NOISE HAS RETURNED WITHIN THE LAST 3 DAYS AND IS BECOMING INCREASINGLY WORSE. *TR
WE BOUGHT OUR 2010 ACADIA CERTIFIED USED WITH 60,000. WATER PUMP WENT OUT, NAVIGATIONAL SYSTEM STOP WORKING AND I NOTICED A HESITATION IN SHIFTING FROM TIME TO TIME BUT NOT CONSISTENT. THIS ALL RIGHT AFTER PURCHASING. THE DEALERSHIP FIXED WATER PUMP AS IT WAS STILL UNDER WARRANTY. I TOOK THE VEHICLE IN FOR A RECALL NOTICE AND ASKED IF THEY COULD FIND WHAT WAS WRONG WITH THE DVD/CD PLAYER, WAS TOLD I NEEDED A NEW RADIO. I ALSO TOLD THE MECHANIC I THOUGHT SOMETHING WAS WRONG WITH THE TRANSMISSION, THAT ISSUE WAS NOT ADDRESSED AS THOUGH I HADN'T MENTIONED IT. SO I WENT ONLINE TO SEE IF I COULD FIND A WAY TO FIX THE DVD/CD PLAYER MYSELF AND THAT'S WHEN I FOUND ALL THESE OTHER ACADIA OWNERS WITH THE SAME ISSUES...SO I THOUGHT IT BEST TO GET RID OF THIS TIME BOMB BEFORE ITS TOO LATE. WENT TO TRADE IT IN ON A USED VEHICLE, SALESMEN DROVE IT, BROUGHT IT BACK AND TOLD US THEY WOULD HAVE TO TAKE 3000. OFF FOR BAD TRANSMISSION. I CONTACTED GMC ALL THEY WOULD DO WAS GIVE US 2000. TOWARD A NEW OR LEASE VEHICLE. THIS IS A DEFECT IN MANUFACTURING, ITS NOT A QUALITY PRODUCT AS WE THOUGHT WE HAD PURCHASED. THIS IS THE WAY OF THE WORLD TODAY, NO ACCOUNTABILITY, NO ETHICAL RESPONSIBILITY. ITS YOUR PROBLEM GMC, FIX IT!!! I AM LOOKING TO GET A CLASS ACTION LAWSUIT STARTED. *TR
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE RPM WOULD NOT OPERATE PROPERLY AND THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIMING CHAIN WAS LOOSE AND THE CAM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
GMC ACADIA RECALL ON POWER STEERING PUMP. DEALER STATED THAT THE GEAR WAS NOT WORKING RIGHT. RECALL COVERED FIXING THE PUMP, REPLACING 2 BOLTS, FLUID, GEAR COVERING BUT NOT THE GEAR THAT EVERYTHING IS SUPPOSE TO PROTECT. I DON'T UNDERSTAND THIS UNLESS THE FACT IS THAT THE MOST EXPENSIVE THING IS NOT COVERED BUT THE CHEAP STUFF IS. PLEASE LOOK INTO THIS. I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE HAD THIS PROBLEM AND HAD TO PAY TO HAVE THE GEAR FIXED. *TR
LETTER FROM CONGRESSMAN RIGELL ON BEHALF OF CONSTITUENT RE RECALL GENERAL MOTOR VEHICLE. *SMD THE CONSUMER STATED A YEAR AFTER THE HE PURCHASED THE VEHICLE, THE ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT SERVICED. A FEW MONTHS LATER, THE LIGHT ILLUMINATED AGAIN. THE DEALER INFORMED HIM, THE FUEL SYSTEM NEEDED TO BE CLEANED. AFTER THE OIL WAS CHANGED, THE TIRE LIGHT ILLUMINATED, THE AC STOPPED WORKING, THE WINDOWS WERE INOPERATIVE AND THE HOOD AND TRUNK WOULD NOT STAY UP OR DOWN. *JB
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 25 MPH OVER A POTHOLE, THE STEERING WHEEL WENT LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE STEERING WHEEL MADE A KNOCKING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,800. THE VIN NUMBER WAS UNAVAILABLE.
THE STEERING RACK LEAKS AND FAILS AFTER THE POWER STEERING PUMP GOES OUT DUE TO AN INTERNAL FAILURE. THERE IS A BAD DESIGN IN THE RACK CAUSING THE CAR TO LOSE POWER AT LOW SPEEDS AND WILL CAUSE BODILY HARM IF NOT REPAIRED. GM KNOWS THERE IS A BAD DESIGN OF THIS STEERING RACK AND REFUSES TO REPAIR AT THEIR COST. THEY WILL ONLY REPLACE THE PUMP WHEN THE RACK IS THE BIGGEST COST TO REPAIR. *TR
GM RECALLED THE POWER STEERING PUMP, BUT DIDN'T RECALL THE RACK. TWO DEALERSHIP QUOTES INDICATED THAT THE PUMP AND RACK WOULD NEED TO BE REPLACED TO FIX THE PROBLEM OF STEERING GOING OUT. *TR
I BOUGHT MY GMC ACADIA IN DECEMBER OF 2009. A FEW DAYS IN I NOTICED A WHIRRING SOUND IN TURNING. I WAS TOLD BY THE DEALERSHIP THAT IT WAS NORMAL, A DESIGN FLAW WITH BRUSHES IN THE STEERING COLUMN. JUNE 20110 ENTIRE ELECTRICAL MOTHERBOARD FAILED, SIX MONTHS LATER THE WATER PUMP FAILED. BROUGHT THE CAR IN 3 TIMES FOR AIRBAG LIGHTS. I SENSOR WAS REPLACED THEN I WAS TOLD TO JUST "KEEP SOMETHING HEAVY IN THE SEAT". FOR EIGHT MONTHS ABS AND BRAKE LIGHT CHIMED WITH NOTHING WRONG. I REPORTED THAT THE AIR CONDITIONER WAS NOT COOLING ONLY TO BE TOLD IT WAS ALL GOOD, OF COURSE UNTIL THE WARRANTY WAS OUT THEN A REPAIR OF $600. NOW THAT SO CALLED DESIGN FLAW AND WHIRRING NOISE HAS TURNED INTO POWER STEERING FAILURE AN LEAK IN POWER STEERING RACK , !000 REPAIR NOT COVERED BY THE RECALL OF POWER STEERING PUMP. UNREAL. WHAT A BUNCH OF CROOKS. THE WORST PART IS THE GMC DEALERS PRETEND THEY KNOW NOTHING ABOUT ANY ISSUES AND ACCEPT RESPONSIBILITY FOR NOTHING ALL. I AM SURE IT IS A PROTOCOL TO DELAY AND MAJOR DIAGNOSIS UNTIL A WARRANTY IS EXPIRED. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 GMC Acadia → · Every Acadia year → · How the figures are calculated →