Page 17 of 18 · complaints 801–850 of 854

2008 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Steering
Filed Apr 9, 201044,000 milesMO

POWER AND POWER STEERING FAILURE- WHEN IT RAINS OR I DRIVE THROUGH PUDDLES OF WATER THE CAR LOOSES POWER AND SLOWS. ALSO WHEN I AM DRIVING THE POWER STEERING STOPS WORKING AND THERE IS A LOUD SQUEALING NOISE. I HAD THE DEALER LOOK AT MY ACADIA AND THEY SAID THEY COULD READJUST THE BELT GUARD. THIS DID NOT WORK AND THEY SAID JUST BE CAUTIOUS WHILE DRIVING. ALSO THE CRUISE CONTROL DOESN'T COAST AND THE SPEED INCREASES AS YOU GO DOWN HILL. *TR

Steering
Filed Apr 2, 201042,000 milesMN

I WISH TO INFORM YOU OF A CRITICAL STEERING DEFECT IN THE 2008 GMC ACADIA. AT 42,000 MILES I NOTICES A DECLINE IN POWER STEERING FLUID. WHEN QUESTIONED GMC INFORM ME THAT IS WAS LOW DUE TO AIR POCKETS IN THE FLUID SYSTEM RELEASING OVER TIME THUS CAUSING VOLUME LOSS. AT 50,000 ALL THE POWER STEERING FLUID RAN OUT ON MY DRIVEWAY. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY IT COULD HAVE RESULTED IN STEERING LOSS AND POTENTIAL HARM TO MYSELF , PASSENGERS, OR OTHER VEHICLES ON THE ROADWAY. WHEN NOTIFY GMC REQUESTED ME TO KEEP DRIVING THE VEHICLE OVER A WEEKEND (EVEN THOUGH IT PURGE ITSELF OF FLUID AS FAST AS IT WAS REFILLED) AND BRING IT IN FOR REPAIR ON MONDAY. GMC OF COURSE CHARGED ME $420 FOR THE SAID REPAIR. WHEN CONTACTED AGAIN (FOLLOWING THE REPAIR) GMC DISMISSED THE PROBLEM AND OFFERED ME AN OIL CHANGE FOR MY TROUBLES. THEY DID NOT TAKE THE PROBLEM SERIOUSLY NOR INTIMATED THAT THEY WOULD EVEN LOOK INTO THE CAUSE. NORMALLY I WOULD HAVE CONCLUDED "BAD PRODUCT" / "BAD CUSTOMER SERVICE" AND BE APPRECIATIVE THAT I DID NOT LOSE MY LIFE. THEN I SAW TOYOTA BEING GRILLED ON CAPITAL HILL AND SIMPLY COULD NOT UNDERSTAND WHY GMC WHO HAS A CRITICAL STEERING PROBLEM DID NOT HAVE TO STEP UP TO PROTECTING ITS CONSUMERS. WHY NO RECALL NOTICE, WHY ARE THEY ALLOW TO MINIMIZE/HIDE COMPLAINTS, WHERE IS CONGRESS CALLING THEM TO THE HILL? IF IN FACT TOYOTA IS BEING CALL TO TASK THEN IT IS TIME FOR US CONSUMER TO BE PROTECTED FROM OUR OWN INTRA-COUNTRY PROVIDERS. PLEASE LOOK INTO GMC STEERING PROB

Structure
Filed Apr 1, 201040,800 milesUT

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON MARCH 20, 2010 WHILE DRIVING AT APPROXIMATELY 40 MPH IN SNOWY CONDITIONS WITH ROCKS AND DEBRIS ON THE ROAD, HE HEARD A LOUD CLANKING NOISE UNDER THE VEHICLE. THE NOISE WAS FOLLOWED BY THE CHECK ENGINE LIGHT WHICH ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT ATTEMPTED TO ACCELERATE AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE. THE POLICE RESPONDED BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A ROCK UNDER THE VEHICLE CUT THE HARNESS WIRE SINCE IT WAS UNPROTECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,800. THE CURRENT MILEAGE WAS APPROXIMATELY 41,000.

Seat Belts
Filed Feb 6, 201033,910 milesIN

WHEN USING A HIGH BACK BOOSTER SEAT IN CAPTAIN CHAIRS, THE SEAT BELT CLASP IS NOT EASILY ACCESSIBLE AND THREATENS THE SAFETY OF THE CHILD IN AN EMERGENCY. *CN

Engine and Engine CoolingFire
Filed Jan 4, 201032,812 milesTX

SPONTANEOUS CAR FIRE STARTED INSIDE ENGINE COMPARTMENT OF 2008 GMC ACADIA CAUSING TOTAL LOSS TO VEHICLE. PARKED NEXT TO 2009 GMC SIERRA AND CAUSED THIS TRUCK TO CATCH FIRE AND CAUSING TOTAL LOSS TO VEHICLE. BOTH PARKED NEXT TO HOME AND CAUSED FIRE DAMAGE TO GARAGE. 2 DAYS PRIOR CAR WOULDN'T START IN DRIVEWAY, GMC DETERMINED IT TO BE FROM GAS TANK BEING LOW. 1/4 TANK NOTED TO BE IN CAR AT THE TIME. *TR

Engine and Engine Cooling › Exhaust System
Filed Dec 23, 200916,000 milesMI

THE CAR'S AIR CONDITION PUMP, FILTERS, AND HOSES THEY HAD MAJOR CONTAMINANTS. *TR

Steering
Filed Dec 17, 200928,000 milesNY

POWER STEERING FAILS ON MY 2008 GMC ACADIA. 12/9/09- POWER STEERING FAILS AS I GET OFF THE HIGHWAY IN GREENWICH, CT. ALMOST CRASH. 12/10/09 - DROP CAR AT LOCAL SERVICE STATION SINCE MY THOUGHT IS THAT IT JUST NEED STEERING FLUID. 12/10/09- SERVICE STATION MANAGER CALLS AND TELLS ME POWER STEERING PUMP SHOT, AND RACK AND PINION LEAKING. 12/10/09- CAR TOWED TO MINCHIN GMC IN STAMFORD CT. THEY PROVIDE RENTAL CAR FROM ENTERPRISE. 12/10/09- CALL LATE AFTERNOON LOOKING FOR AN UPDATE. TOLD 'TECH IS LOOKING AT IT NOW.' I ASK FOR A CALL BACK. NO CALL 12/12/09- CALL DEALER. LEAVE DETAILED MESSAGE. ASK FOR A CALL BACK. NO CALL. 12/14/09- CALL DEALER. SPEAK TO SERVICE. I AM TOLD TECH IS LOOKING AT IT. WHICH I THOUGHT WAS DONE. ASK FOR A CALL BACK. NO CALL. 12/15/09 CALL DEALER. SPEAK TO SERVICE. AM TOLD WAITING FOR A PART. ASK FOR A CALL BACK ON PART AVAILABILITY. NO CALL BACK. LEFT ANOTHER MESSAGE WITH MAIN V- MAIL, DETAILING HOW NO ONE HAS CALLED ME BACK. NO CALL BACK. 12/16/09- CALL DEALER. SPEAK TO SERVICE. TOLD TECH IS OUT TO LUNCH BUT THE PART THAT HAS TO COME FROM CALIFORNIA OR CANADA. FINALLY THEY CALL BACK. I AM TOLD THAT THE PART THAT I NEED IS ON 'NATIONAL BACK ORDER'. ASKED FOR A CALL BACK FOR A BETTER IDEA WHEN THE PART WILL BE AVAILABLE. *TR

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Dec 14, 200921,000 milesNY

I OWN 2008 GMC ACADIA. ON TWO OCCASIONS THE WEEKEND OF NOV 28, 2009 ONCE WHEN I WAS DRIVING, SEPARATELY WHEN WIFE DRIVING, AFTER THE CAR WAS PUT IN PARK AND THE IGNITION TURNED OFF, KEY REMOVED, THE CAR ROLLED BACKWARDS SEVERAL FEET UNTIL THE BRAKE WAS APPLIED. TOOK THE CAR TO DEALER SERVICE WHO COULD NOT REPLICATE AND EXPRESSED DISBELIEF THERE WAS AN ISSUE. SURFED WEB AND FOUND NHTSA RECALL ID# 09V073000 ON 2009 ACADIA. THE RECALL IS EXACTLY WHAT'S HAPPENING WITH MY 2008 ACADIA. JUST CALLED GM 866# AND THEY DENIED THAT THE 2009 ACADIA RECALL EXISTED. PLEASE HELP AND GET GM TO RECALL THE 2008 ACADIA'S WITH SAME ISSUE AS 2009. *TR

Seats › Mid/Rear Assembly
Filed Nov 3, 20095,000 milesMO

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE MIDDLE BENCH (60/40 SPLIT) HAD AN ISSUE WHERE THE 60 PART WOULD CONSTANTLY "POP" UP TOWARDS THE DRIVER SEAT. THE ISSUE WAS NOTICED EVERY-TIME SOMEONE SAT IN THE VEHICLE. A 164-LB MAN WAS SITTING IN THE SEAT AND WAS LIFTED WHILE THE VEHICLE WAS IN MOTION. SHE HAD TO SIT HER CHILD SEAT ON THE 40 PART TO AVOID INJURY OF HER CHILD. SHE TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS A TOTAL OF SEVEN TIMES. THE DEALERSHIP COULD NEVER FIND ANYTHING WRONG WITH THE VEHICLE THAT WOULD INDICATE A CAUSE FOR THE FAILURE. THE MANUFACTURER TOLD HER TO TAKE THE VEHICLE TO ANOTHER DEALER WHICH SHE HAD AN APPOINTMENT SET FOR 11/06/09. THE CURRENT MILEAGE WAS APPROXIMATELY 29,000. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 11/17/09 *BF UPDATED 11/1/8/09

Seats
Filed Oct 20, 2009MO

I PURCHASED A NEW 2008 GMC ACADIA IN SEPT. OF 2007 AND I HAVE HAD SEVERAL PROBLEMS WITH IS SENSE BUYING. THE BIGGEST PROBLEM IS MY SECOND ROW OF SEATING IT HAS A 60/40 SPLIT AND THE 60 PORTION POPS UP ALL THE TIME EVEN WHEN AN ADULT IS SITTING ON IT. I HAVE TAKEN TO TWO DIFFERENT GMC DEALERSHIPS 7 TIMES AND NO ONE CAN FIND ANYTHING WRONG. I EVEN CONTACTED GM'S MAIN OFFICE AND THEY SAID THEY CAN NOT DO ANYTHING UNTIL THE SERVICE DEPT. FINDS A PROBLEM. THEIR ONLY SUGGESTION WAS TO TAKE IT TO A THIRD DEALER AND SEE IF THEY CAN FIND WHAT'S WRONG. I FEEL THAT IS A VERY UNFAIR TO ME BECAUSE THAT JUST MEANS I HAVE TO DRIVE FURTHER TO FIND A DEALER AND WASTE MORE TIME ON SOMETHING THAT SHOULD HAVE BEEN FIXED A YEAR AND A HALF AGO. I HAVE 3 KIDS AND THEY CAN NOT EVEN SIT ON THAT SEAT BECAUSE YOU NEVER KNOW WHEN ITS GOING TO CATAPULT THEM UP AND INTO THE BACK OF THE DRIVERS SEAT. WE CAN'T EVEN PUT OUR YOUNGEST CARSEAT IN THE SEAT. THIS HAS JUST BEEN VERY UPSETTING AND I AM TIRED OF DEALING WITH GM AND THE SALESPERSON I BOUGHT THE CAR FROM IS THE ONE WHO SUGGESTED I CONTACT YOU. AGAIN WE BOUGHT THIS CAR BRAND NEW. THE OTHER THINGS THAT ARE WRONG IS I STILL HAVE WATER LEAKING IN THE TOP OF THE DRIVERS WINDOW WHEN IT'S SITTING DURING A HARD RAIN,, MY FAN MOTOR FOR THE A/C AND HEAT GOES UP AND DOWN ALL BY IT'S SELF AND PAINT IS PEELING OFF THE HOOD. THESE ARE THINGS I GUESS I CAN DEAL WITH BUT THE SEAT HAS GOT TO GET CORRECTED. I HOPE YOU CAN HELP, THANK YOU AND LOOK FORWARD TO HEARING FRO

Air Bags › Frontal
Filed Aug 25, 200922,064 milesFL

ADULT PASSENGER SEATED IN THE PASSENGER FRONT SEAT WITH AN APPROXIMATE WEIGHT OF 120LBS AND A HEIGHT OF 5'3" DOES NOT ENABLE THE AIRBAG SENSOR TO TURN ON. THE SYSTEM DOES NOT ENABLE THE AIRBAGS EVEN THOUGH AN ADULT IS SEATED IN THIS POSITION. WE HAVE TAKEN THE VEHICLE TO THE DEALER TWICE AND THEY HAVE NOT BEEN ABLE TO REPAIR THE ISSUE. *TR

Visibility
Filed Aug 10, 2009MI

I HAVE A RECURRING WATER LEAK WITH MY SUNROOF ON MY 2008 GMC ACADIA HISTORY 9/7/07 ' TOOK DELIVERY OF ACADIA 11/14/08 ' RECEIVED SUNROOF WATER LEAK RECALL 08207 NOTICE. 11/24/08 ' CAMPAIGN 08207 PERFORMED BY JIM CAUSLEY. WE WERE NOT AWARE OF ANY WATER LEAKS PRIOR TO THIS BEING PERFORMED 3/8/09 ' DISCOVERED WATER LEAK 3/9/09 ' SERVICE PERFORMED BY JIM CAUSLEY FOR SUNROOF WATER LEAK. BULLETIN 07-08-57-002E. 7/26/09 DISCOVERED WATER LEAK 7/30/09 ' SERVICE PERFORMED BY ART MORAN FOR SUNROOF WATER LEAK. 8/7/09 ' DISCOVERED WATER LEAK 8/8/09 ' CONTACTED GMC CUSTOMER SERVICE. GAVE HISTORY. 8/10/09 ' DROPPED OFF FOR SERVICE AT ART MORAN FOR SUNROOF WATER LEAK. *TR

Exterior Lighting1 injured
Filed Jul 27, 2009WI

MY DAUGHTER SLICED HER HAND ON THE JEWEL LAMP INSIDE EDGE OF THE REAR TAILLIGHT ASSEMBLY ON OUR 2008 GMC ACADIA WHILE GETTING IN AND OUT OF THE HATCHBACK. I WILL TRY AND SAND IT DOWN, BUT THE PLASTIC EDGE FROM THE MOLD IS VERY SHARP. *TR

Seat Belts
Filed May 12, 200915,995 milesTN

SEAT BELT FLAW PUT CHILD IN DANGER. THE MIDDLE THIRD ROW SEAT BELT WOULD NOT UNLATCH; MY SIX YEAR OLD BECAME TANGLED IN IT AND HAD TO BE CUT OUT, IT WAS CUTTING OFF HIS AIR SUPPLY - AFTER THE INCIDENT, I LOOKED IN THE MANUAL WHICH SAID THERE WAS A HIDDEN KEY BUT I COULD NOT FIND SUCH A KEY. IF I HAD BEEN INVOLVED IN A CRASH OR HAD TO THROW ON THE BRAKES SUDDENLY, HE COULD HAVE BEEN KILLED. AFTER OUR FAILED ATTEMPTS TO FREE HIM WHILE PULLED OVER ON THE SIDE OF THE ROAD, I DROVE TO THE NEAREST HOUSE AND BORROWED SCISSORS TO CUT HIM FREE. I CALLED GMC TO REPORT THIS AND THEY SAID THEY HAD NO COMPLAINTS ON THIS ISSUE. THE MIDDLE BELT EXTENDS FROM THE ROOF DOWN TO THE SEAT. HE OBVIOUSLY PULLED IT OUT ENOUGH TO WRAP IT AROUND HIMSELF ONE TIME AND THEN THROUGH WIGGLING CAUSED IT TO TIGHTEN AND THEN AS HE STRUGGLED TO GET OUT, IT KEPT TIGHTENING. WHEN I FINALLY PULLED OVER TO HELP HIM, THE BELT WAS SO TIGHT I COULD NOT EVEN GET A FINGER BETWEEN HIM AND THE BELT. HE WAS GASPING FOR AIR AND CRYING. THIS BELT NEEDS A REGULAR BELT LATCH. *TR

Structure
Filed Apr 12, 20099,700 milesMA

I PURCHASED MY GMC ACADIA '08 SLT-2 IN FEBRUARY, 2008 FROM THE FIRST OWNER WITH ONLY 4800 MILES. A MONTH LATER, I NOTICED WATER DRIPPING FROM UNDERNEATH THE GLOVE BOX AND IMMEDIATELY TOOK IT IN FOR THE "RECALL." THEY "FIXED" IT, AND MUCH TO MY DELIGHT, I HAD NO PROBLEM UNTIL ABOUT TWO WEEKS AGO (ALMOST A YEAR WITH NO WATER). THEN I NOTICED THE LEAK AGAIN--SAME SPOT. I TOOK THE CAR BACK TO THE DEALER, AND THEY ATTEMPTED THE REPAIR ONCE MORE, CLAIMING IT WAS SOME SORT OF LOOSE GROMMET. AGAIN, THEY "FIXED" THE PROBLEM AND SENT ME ON MY MERRY WAY. THE NEXT DAY, IT POURED, AND EVEN MORE WATER CAME FROM BEHIND THE GLOVE BOX. I AGAIN TOOK THE CAR IN, AND THIS TIME, THEY HELD IT FOR THREE DAYS AND APPARENTLY FOUND TWO LEAKS, THE MORE SIGNIFICANT OF WHICH WAS FROM THE LACK OF ADEQUATE SILICONE FASTENING THE PLASTIC SHIELD UNDERNEATH THE WINDSHIELD WIPERS. I PICKED THE CAR UP THIS MORNING, AND LIKE THE REST OF THE COUNTRY, WE IN NEW ENGLAND ARE EXPERIENCING HEAVY DOWNPOURS... AND ALAS, THE CAR IS STILL LEAKING. I MUST SAY THAT THE CUSTOMER SERVICE TEAM AT COLONIAL GMC IN WATERTOWN (MA) HAS BEEN EXTRAORDINARILY KIND AND ACCOMMODATING, BUT THEY STILL HAVE YET TO FIX THE PROBLEM. *TR

Structure
Filed Apr 12, 20099,700 milesMA

I PURCHASED MY GMC ACADIA '08 SLT-2 IN FEBRUARY, 2008 FROM THE FIRST OWNER WITH ONLY 4800 MILES. A MONTH LATER, I NOTICED WATER DRIPPING FROM UNDERNEATH THE GLOVE BOX AND IMMEDIATELY TOOK IT IN FOR THE "RECALL." THEY "FIXED" IT, AND MUCH TO MY DELIGHT, I HAD NO PROBLEM UNTIL ABOUT TWO WEEKS AGO (ALMOST A YEAR WITH NO WATER). THEN I NOTICED THE LEAK AGAIN--SAME SPOT. I TOOK THE CAR BACK TO THE DEALER, AND THEY ATTEMPTED THE REPAIR ONCE MORE, CLAIMING IT WAS SOME SORT OF LOOSE GROMMET. AGAIN, THEY "FIXED" THE PROBLEM AND SENT ME ON MY MERRY WAY. THE NEXT DAY, IT POURED, AND EVEN MORE WATER CAME FROM BEHIND THE GLOVE BOX. I AGAIN TOOK THE CAR IN, AND THIS TIME, THEY HELD IT FOR THREE DAYS AND APPARENTLY FOUND TWO LEAKS, THE MORE SIGNIFICANT OF WHICH WAS FROM THE LACK OF ADEQUATE SILICONE FASTENING THE PLASTIC SHIELD UNDERNEATH THE WINDSHIELD WIPERS. I PICKED THE CAR UP THIS MORNING, AND LIKE THE REST OF THE COUNTRY, WE IN NEW ENGLAND ARE EXPERIENCING HEAVY DOWNPOURS... AND ALAS, THE CAR IS STILL LEAKING. I MUST SAY THAT THE CUSTOMER SERVICE TEAM AT COLONIAL GMC IN WATERTOWN (MA) HAS BEEN EXTRAORDINARILY KIND AND ACCOMMODATING, BUT THEY STILL HAVE YET TO FIX THE PROBLEM. *TR

Power Train › Driveline
Filed Apr 1, 20098,200 milesMD

BOLTS FELL OUT OF FRONT DRIVE SHAFT CAUSING DRIVE SHAFT TO BECOME DISLODGED AND HANG DOWN STRIKING ROADWAY. WOULD ACT AS A VAULT POINT AT HIGHWAY SPEED. MINOR DAMAGE TO BOTTOM OF VEHICLE FROM ROTATING/ BOUNCING DRIVESHAFT. DEALER INSTALLED "AN UPGRADED BOLTKIT" THIS MAKES ME THINK THIS NOT THE FIRST TIME THIS HAS HAPPENED IF THE BOLT KIT IS UPGRADED. *TR

Electrical System
Filed Mar 18, 200947,000 milesIL

EXISTING ODI ID NUMBER REFERENCES FOR 2007 ACADIAS: 10255735, 10254149, 10248331, 10211267, 10210839, 10210533. EXISTING ODI ID NUMBER REFERENCES FOR 2008 ACADIAS: 10246694, 10243591, 10241649, 10230134, 10229896, 10212682. THE ABOVE ODI ID NUMBERS SIGNIFY EXISTING COMPLAINTS IDENTIFYING WATER LEAKS AND RESULTING DAMAGE IN 07 & 08 GMC ACADIAS. GM INSTITUTED RECALL CAMPAIGN #08207: CUSTOMER SATISFACTION - SUNROOF WATER LEAK-INSTALL DRAIN TUBE EXTENSIONS DATED: AUG 27, 2008. CAMPAIGN WAS PRECEDED BY NUMEROUS TSBS LINKED TO THE SAME TYPE OF WATER LEAK. *** PURCHASED CERTIFIED VEHICLE ON 3/4/09. TSB #08027 PERFORMED PRIOR TO CERTIFICATION AND SALE. SERVICE MANAGER STATED WATER WAS PRESENT IN THE REAR DOME LAMPS AND HEADLINER. RETURNED TO DEALER 3/5/09 FOR WATER IN THE PASSENGER FLOOR AREA. TSB # 080857003A WAS PERFORMED. PRIOR TITLE OWNED BY A COMMERCIAL ENTITY AND MOST LIKELY NEVER RESPONDED TO THESE ISSUES. PICKED UP VEHICLE ON 3/6/09. STILL TAKING IN RAIN WATER. TOOK BACK TO DEALER ON 3/9/09. DOOR SEALS REPLACED AND RETURNED ON 3/11/09. HAS NOT RAINED SINCE THIS POSTING BUT CONCERN IS FOR ELECTRICAL INTEGRITY ON VEHICLE AS WATER LEAKAGE WAS CONCENTRATED NEAR MAIN FUSE BLOCK NEAR KICK PANEL AND MAIN WIRING HARNESS UNDER PASSENGER FLOOR AREA. MOLD IS ALSO A CONCERN AS DEALER HAS NOT REPLACED CARPETING OR HEADLINER BUT ONLY CLEANED AFFECTED AREA. VEHICLE IS USED FOR TRANSPORT OF FAMILY OVER LONG DISTANCES AND AN ELECTRICAL FAILURE DURING ON ROAD USE CAN BE CATASTROPHIC. *TR

Visibility
Filed Mar 17, 200927,214 milesSC

TL*THE CONTACT OWNS A 2008 GMC ACADIA. WHENEVER IT RAINS, THE CONTACT'S VEHICLE LEAKS BADLY THROUGH THE SUNROOF. THE DEALER REPAIRED THE VEHICLE, BUT WATER BEGAN LEAKING THROUGH THE WINDSHIELD AND IS CURRENTLY LEAKING IN THE REAR OF THE VEHICLE. THE CONTACT IS CONCERNED ABOUT MOLD ISSUES. WHENEVER SHE TAKES THE VEHICLE TO THE DEALER, SHE IS INFORMED THAT THE VEHICLE HAS BEEN REPAIRED. HOWEVER, THE LEAKING RECURS ONCE SHE RETRIEVES HER VEHICLE. THE FAILURE MILEAGE WAS 27,214. 4/01/09 *NJ UPDATED 04/06/09. *JB

Structure
Filed Mar 4, 2009VA

WATER LEAKING FROM IMPROPERLY INSTALLED SUNROOF DRAINAGE SYSTEM. WATER LEAKED FROM HEADLINER, A POST, B POST, UNDER DASHBOARD, AND POOLING IN THE DRIVER SIDE FLOORBOARD. INCIDENT OCCURRED 3 TIMES BEFORE BEING FIXED. KNOWN ISSUE BY MANUFACTURER WHEN VEHICLE WAS BEING PRODUCED AT THE FACTORY. SYSTEM WAS NOT RESOLVED/REPAIRED UNTIL ATTENTION WAS BROUGHT TO THE SERVICE DEPARTMENT BY THE OWNER OF THE VEHICLE. MANUFACTURER SHOULD HAVE FIXED POORLY DESIGNED SYSTEM PRIOR TO PRODUCING, SELLING THE VEHICLE TO END CONSUMER. *TR

Power Train › Automatic Transmission
Filed Mar 3, 2009TX

2008 GMC ACADIA CONSUMER WANTS TO KNOW IF IT'S NORMAL FOR A VEHICLE WITH AUTOMATIC TRANSMISSION TO ROLL BACKWARDS WHEN STOPPED ON AN INCLINE. *NJ THE CONSUMER STATED HE TOOK HIS FOOT OFF THE BRAKE AND LET THE VEHICLE ROLLS BACKWARDS. THE VEHICLE BEGAN TO PICK UP SPEED AS IT ROLLED AND VERY SHORTLY, THE ENGINE STOPPED. *JB

Air Bags › Side/Window
Filed Feb 18, 200923,000 milesAZ

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE SIDE AIR BAGS SUDDENLY DEPLOYED AFTER TURNING THE VEHICLE AT APPROXIMATELY 2 MPH. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT IT WOULD TAKE TWO WEEKS TO REPAIR. THE CONTACT WAS ON A TRIP AT THE TIME, SO SHE PUSHED THE AIR BAGS BACK IN AND CONTINUED DRIVING THE VEHICLE. SHE TOOK THE VEHICLE TO HER LOCAL DEALER AND HAD IT REPAIRED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.

Visibility
Filed Feb 13, 20091,000 milesNY

THE SIDE VIEW MIRROR ON THE DRIVER'S SIDE HAS NOT WORKED PROPERLY FOR AT LEAST SIX MONTHS. THE DEALER FROM WHOM THE CAR WAS PURCHASED HAS GONE OUT OR BUSINESS AND I TOOK IT TO A DEALER IN DELRAY BEACH, FL. ON JANUARY 9TH THE DEALER FOUND THE PROBLEM AND ORDERED A NEW SWITCH. IT HAS NOT BEEN RECEIVED, TO DATE. THE DEALER MAINTAINS THAT GM HAS THE PART ON BACK ORDER AND CAN FIND NONE AVAILABLE ANYWHERE IN THE U.S. THIS IS CLEARLY A SAFETY HAZARD AS THE MIRROR CANNOT BE ADJUSTED TO SEE ON-COMING TRAFFIC ON THE DRIVER'S SIDE. *TR

Air Bags
Filed Feb 9, 20098,127 milesCA

OWN A 2008 GMC ACADIA THAT HAS BEEN TO THE DEALERSHIP 5 TIMES SINCE I BOUGHT IT IN AUGUST FOR THE AIR BAG SYSTEM. THE LIGHT FIRST CAME ON IN OCT. OF 2008, AFTER DRIVING ONLY 4000 MILES. THE PROBLEM WAS UNABLE TO BE DIAGNOSED BY GMC SERVICE AS THE LIGHT CAME ON INTERMITTENTLY. THE FIRST THOUGHT WAS THAT IT WAS THE RESULT OF FAULTY WIRING, BUT LIGHT STILL CAME ON AFTER WIRING WAS REPAIRED. AFTER THE SECOND TRIP TO GMC, , THE FRONT SEAT AIR BAG WAS REPLACED ON DRIVER SIDE IN ORDER TO CORRECT THE PROBLEM. I HAD TO WAIT THREE WEEKS FOR THE PART TO COME IN THOUGH, AS THEY WERE BACK ORDERED. AS SOON AS I DROVE OFF THE LOT WITH THE DRIVER'S SEAT AIR BAG REPLACED, THE LIGHT CAME ON AGAIN. THIS WAS THE FOURTH TIME NOW, AND THE VERY SAME DAY! THIS TIME I WAS TOLD IT WAS THE PASSENGER SEAT AIRBAG. IT TOO WAS REPLACED IN HOPES OF SOLVING THE PROBLEM. ONE MONTH LATER THE LIGHT IS ON AGAIN. I ONCE AGAIN NOTIFIED GMC OF THE ISSUE AS I FEEL THE AIR BAG SYSTEM IS DEFECTIVE, AND DON'T FEEL SAFE DRIVING MY FAMILY IN THE CAR. I HAVE STATED THIS TO THE DEALERSHIP AND GMC, SOMETHING HAS TO BE WRONG WHEN THE SERVICE AIR BAG LIGHT COMES ON EVERY MONTH. I HAVE READ MANY SIMILAR COMPLAINTS AND ALSO ONE OF THE AIR BAGS NOT DEPLOYING DURING A CRASH. THIS IS MY BIGGEST FEAR, AND NOW WILL BE PURSUING OTHER AVENUES TO RETURN THIS VEHICLE TO GMC. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Jan 22, 2009NY

2008 GMC ACADIA HAS SEVERAL PROBLEMS WITH SAFETY RECALLS AND DEALERSHIP RESPONSE. *NJ WATER ENTERED THROUGH THE PASSENGER SIDE ROOF. THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED. THE DRIVER SEAT MADE A NOISE WHILE BEING ADJUSTED AND THERE WAS A NOISE COMING FROM THE STEERING COLUMN WHEN IT WAS COLD.*JB THE RADIO AND NAVIGATION SCREEN WENT OUT AND THE DRIVERS SEAT DID NOT MOVE. UPDATED 01/23/09. *JB

Visibility
Filed Jan 14, 200916,319 milesNJ

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT RECEIVED A RECALL NOTICE AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THEY WOULD CALL HIM ONCE THE PARTS ARRIVED. ON A SEPARATE OCCASION, ONE OF THE WINDSHIELD WIPERS FAILED. THE DEALER REPAIRED THE WIPER ACCORDING TO A RECALL; HOWEVER, IT STILL FAILED TO OPERATE. THE FAILURE HAS NOT BEEN REMEDIED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 16,319.

Power Train › Driveline
Filed Dec 11, 2008NJ

TO STATE RECOGNITION OF THE FACTS: FWD WHEEL-SPIN WAS REPORTED TO ACHIEVE FORWARD VEHICLE MOVEMENT WITH THE CURRENT FWD SYSTEM ON WET SURFACES OF THIS VEHICLE. THE DRIVERS CORRECTION FACTORS TO REGAIN TRACTION INCLUDES, DE-THROTTLE (BACK PEDDLE THE ENGINE) TO LOWER THE TORQUE LEVEL AND THEREBY HOPEFULLY REGAIN TRACTION WITH THE ROADBED WHEN THE ROAD CONDITIONS EXIST AS REPORTED. REPORTED DETAILS TO GM AND DRIVING EXPERIENCES DRIVING ISSUES INCLUDE: 1.CANA TRACTION CONTROL DEVICE BE ADDED TO RETARD THE THROTTLE AND RPM TO PREVENT WHEEL-SPIN? 2.ARE THE CORRECT TIRES / TIRE COMPOUNDS BEING USED? 3.WILL WHEEL-SPIN ENDANGER THE LIFELINE AND LONGEVITY OF THIS TRANSMISSION OR MOTOR? 4.IS DAMAGE IS BEING INTRODUCED INTO THE MECHANICAL PARTS OF THE ENGINE AND TRANSMISSION, WHAT CAN WE EXPECT? 5.THE CURRENT IMPLEMENTATIONS REQUIRE THE DRIVER TO FUNCTIONALITY DRIVE REGAINING CONTROL OF THE FRONT TIRES, WHICH IS CONSIDERED ABNORMAL THEREFORE BECOMING A HAZARD TO THE NORMAL TRAFFIC FLOW AS SHOW. 6.THE CURRENT IMPLEMENTATIONS REQUIRE THE DRIVER TO BACK-PEDAL THE THROTTLE MOTOR AND TRANSMISSION; THE OBSERVED CONDITIONS OCCUR OVER 2000 RPM OF ACCELERATION, NEXT THE MOTOR / FWD SYSTEMS THEN OVER-SPIN THE MOTOR AND TRANSMISSION UP TO 3500 RPM BEFORE THE DRIVER CAN BACK-PEDAL THE THROTTLE, REGAIN CONTROL, AND RESUME ACCELERATION WHILE ATTEMPTING TO REMAIN SAFE IN NORMAL TRAFFIC FLOW.. TO SUMMARIZE GM (KAREN) HAS REPORTED IN A VERBAL PHONE CONVERSATION WITH ME, HELD ON 12/10/08 THAT A STABILOCK

Air Bags
Filed Nov 25, 20081,500 milesIA

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR CONTINUES TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. ON THE MOST RECENT VISIT TO THE DEALER, THEY ORDERED NEW AIR BAGS IN HOPES THAT THIS WOULD REMEDY THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS LESS THAN 6,000.

Power Train
Filed Nov 23, 20082,000 milesVA

PURCHASED A 2008 GMC ACADIA SLE ON OCT. 23, 2008. TOOK IT TO THE DEALER ON NOV. 20, 2008 BECAUSE "CHECK ENGINE" LIGHT CAME ON. INFORMED THAT THE CAM SHAFT WAS BAD, AND THAT THE CAM & BOTH HEADERS WOULD NEED REPLACING. VEHICLE HAS JUST SLIGHTLY OVER 2,000 MILES. DISCOVERED THROUGH THE SERVICE DEPARTMENT, AND INTERNET CHAT FORUMS THIS IS A COMMON PROBLEM WITH THIS VEHICLE. VEHICLE IS STILL AT THE DEALER, REPAIRS NOT COMPLETE YET. IT APPEARS THIS PROBLEM HAS BEEN ON GOING SINCE THE 2007 MODEL YEAR(FIRST YEAR OF PRODUCTION). WHY HASN'T GM ADDRESSED THIS PROBLEM? IT APPEARS THAT THEY ARE JUST STANDING BY, AND PUTTING THE BURDEN ON THE CONSUMER. *TR

Air Bags
Filed Nov 19, 200810,000 milesMN

TL*THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED AN AUTO REPAIR SHOP AND WAS ADVISED TO BRING THEM THE VEHICLE. SHE TOOK THE VEHICLE TO THE SHOP, BUT THE INDICATOR WAS NO LONGER ILLUMINATED. AS A RESULT, NO ERROR CODE COULD BE FOUND AND NOTHING COULD BE DONE. WHEN SHE RETURNED TO THE REPAIR SHOP, THE INDICATOR WAS ILLUMINATED. THE MECHANIC ADJUSTED A COMPONENT AFTER INSPECTING THE INFLATOR MODULE AND SEATS, WHICH BOTH APPEARED TO BE OKAY. HOWEVER, WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AGAIN. THE REPAIR SHOP WAS NOTIFIED AND THEY ORDERED THE PARTS FOR THE REPAIR, BUT DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE REPAIR SHOP COULD NOT GUARANTEE MAXIMUM PROTECTION WITH THE SIDE AIR BAGS IN THE EVENT OF A CRASH. WHILE WAITING FOR THE PARTS TO BE SHIPPED, THE CONTACT WAS PROVIDED WITH A RENTAL VEHICLE FOR ONE DAY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 12,304 AND FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Power Train › Automatic Transmission
Filed Nov 10, 200880 milesWI

TURNED DOWN A ROAD AND FELT SOMETHING POP AND THEN THE TRANSMISSION WOULD NOT SHIFT OUT OF 2ND. GEAR. SINCE THEN HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION SHIFTING TO EXCESSIVELY. THAT SOME ISSUES WITH EXTREMELY EXCESSIVE SHIFTING. ONCE MY WIFE PULLED OUT INTO TRAFFIC AND THE TRANSMISSION WOULD NOT SHIFT CAUSING A MAN IN A TRUCK TO SLID OFF OF THE ROAD TO AVOID HITTING HER BECAUSE THE VEHICLE WOULD NOT SHIFT AND GO DOWN THE ROAD. AND ALSO WITH THE BATTERY DYING FOR NO REASON. THIS HAS HAPPENED 4 DIFFERENT TIMES. *TR

Air Bags
Filed Oct 28, 2008FL

2008 GMC ACADIA HAS HAD CONTINUOUS SERVICE PROBLEMS. *NJ THE CONSUMER STATED A FEW MONTHS INTO OWNING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY COULDN'T FIND ANYTHING WRONG. A COUPLE OF MONTHS LATER, THE AIR BAG LIGHT ILLUMINATED AGAIN. THE DEALER KEPT THE VEHICLE FOR A WEEK TO ORDER PARTS AND THEN FIX IT. THE LIGHT CAME ON AGAIN AND THE DEALER STATED THEY RECEIVED A LETTER FROM CORPORATE WHO STATED THERE WAS AN ISSUE WITH SOMETHING UNDER THE PASSENGER SEAT THAT CAUSED THE LIGHT TO COME ON AND GO OFF. *JB

Visibility
Filed Oct 25, 2008715 milesIA

WATER LEAKING FROM SUNROOF - LEAKS FROM BOTH AIRBAG AREAS, ABOVE SUNVISORS AND THROUGH SEATBELTS. HAVE SERVICED TWO TIMES AND WILL BE GOING BACK A THIRD TIME THIS WEEK. FIRST OCCURRED 6 DAYS AFTER TAKING CAR OFF LOT, THEN AGAIN 1 MONTH LATER AND NOW 18 DAYS LATER (EACH TIME IT HAS BEEN IN THE RAIN). FIRST TIME, TOOK OUT WINDSHIELD AND REPLACED, THINKING IT WAS LOOSE SEAL. SECOND TIME SAID THE STRIP AROUND THE SUNROOF WAS FLAT AND REPLACED IT. THIS TIME THEY THINK THE FRONT DRAINAGE TUBES ARE NOT WORKING AND ARE BACKING UP INTO THE INSIDE AND LEAKING. THE MECHANIC RODE WITH ME AND COULD FEEL THE WATER PUDDLING UP IN THE SUNROOF. I AM AFRAID THE WATER WILL CREATE MOLD AND MILDEW, AS WELL AS GET INTO THE ELECTRICAL COMPONENTS OF THE VEHICLE. THE WATER POURS OUT OF THE FRONT SIDES AND ONTO THE STEERING WHEEL AS YOU ARE DRIVING. *TR

Visibility › Sun/Moon Roof Assembly
Filed Oct 23, 200820,000 milesTX

TL*THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 60-65 MPH, THE SUNROOF SUDDENLY BLEW OFF WITHOUT WARNING. THE CONTACT PULLED OVER AND ATTEMPTED TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THEY WOULD ATTEMPT TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 20,000.

Steering
Filed Oct 6, 20086,500 milesTX

RECENTLY I HAVE NOTICED A CLICKING SOUND WHENEVER I TURN THE STEERING WHEEL. UPON DOING SOME RESEARCH I HAVE FOUND THAT SEVERAL VEHICLES OF THIS MODEL TYPE ARE SUFFERING FROM FAILED POWER STEERING PUMPS. SOME HAVE FAILED WHILE DRIVING AND HAVE EXTREME DIFFICULTY TURNING. *TR

Structure
Filed Sep 27, 200810,261 milesNY

ENTERED MY FAIRLY NEW 2008 GMC ACADIA THIS MORNING AND WAS GREETED WITH A PUDDLE ON THE PASSENGER SEAT AND THE DOOR JAMS LEAKING TO A POINT WHERE THE ROOF LINER WAS ALSO SOAKED. I AM NOW AFRAID THE WATER MAY COMPROMISE THE AIR BAGS AND SPEAKERS THAT ARE LOCATED NEAR THE LEAK. NOT TO MENTION THE ODOR THAT WILL OCCUR FROM HAVING SOAKED CARPET IN A VEHICLE. I DON'T BELIEVE A VEHICLE WITH 10,000 MILES AND COST ME 36,000 DOLLARS NEW SHOULD EVER LEAK. *TR

Electrical System
Filed Sep 9, 20086,783 milesVA

WATER LEAKING IN INTO PASSENGER AREA AND ON INSTRUMENT PANEL BODY ELECTRICAL CENTRE CAUSING FUSE BLOCK TO BECOME WET AND SHORT OUT. ALL DASH DISPLAY WENT OUT AND CAME BACK ON WITH THE "SERVICE AIR BAG "SERVICE TIRE MAINTENANCE SYSTEM" ILLUMINATED. PURCHASED CAR ON 7/16/08 AND LEAKING OCCURRED APPROX 1 MONTH LATER ON 8/18/08. HAVE HAD TO TAKE CAR BACK TO DEALER SEVERAL TIMES. IT HAS BEEN AT DEALER 2 OF THE 6 WEEKS I HAVE OWNED IT. I AM CONCERNED THAT AIR BAG WILL DEPLOY. HAVE CONTACTED GMC AND THEY ARE VERY UN-HELPFUL. *TR

Air Bags › Frontal
Filed Aug 21, 20089,700 milesNJ

AIR BAG LIGHT KEEPS COMING ON. THIRD TIME IN THREE MONTHS. FIRST SERVICE DATE: 6/23/08, AGAIN ON 7/23/08 AND AGAIN ON 8/20/08. DEALER STILL ATTEMPTING TO REPAIR. *TR

Power Train › Driveline
Filed Jul 21, 20089,500 milesVA

1. WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VEHICLE'S "STABILITRAK" CONTROL ABRUPTLY SHUT DOWN, AND THE BRAKES LOCKED WITH LIGHT DEPRESSIONS OF THE PEDAL. (STABILITRAK CONTROLS THE VEHICLE'S TRACTION CONTROL, ANTI-LOCK BRAKES, AND ROLL-PREVENTION PROGRAM.) 2. THE FAILURE HAS OCCURRED APPROXIMATELY 5 TIMES; ON ONE OCCASION, THE ENGINE STALLED IN ADDITION TO THE ABOVE. CONSEQUENCES WERE AS DESCRIBED ABOVE. 3. THE VEHICLE WAS TAKEN ON AN URGENT BASIS TO THE GMC DEALER THE FOLLOWING DAY. THE DEALER ADVISED THAT THE PROBLEM IS DUE TO "PLAY IN THE CAMSHAFT," WHICH SENDS AN ERRONEOUS SIGNAL TO THE STABILITRAK, CAUSING IT TO SHUT DOWN. THE DEALER ADVISED THAT REPAIR WILL REQUIRE REPLACEMENT OF CYLINDER HEADS AND OTHER EQUIPMENT, WHICH IS A DRACONIAN PROCEDURE WHICH WILL TAKE A WEEK OR MORE. IN ADDITION, THE DEALER ADVISED THAT THE PROBLEM IS CAUSING PERMANENTLY DAMAGE TO THE VEHICLE'S DRIVETRAIN WHICH WORSENS WITH MILES DRIVEN. THE DEALER FURTHER ADVISED THAT REPAIR PARTS WOULD NOT BE AVAILABLE FOR AT LEAST 8 WEEKS BECAUSE THE PROBLEM IS WIDESPREAD IN THE VEHICLE LINE AND GM REFUSES TO MANUFACTURE PARTS IN SUFFICIENT QUANTITIES TO MEET THE NATIONAL DEMAND. ALMOST 8 WEEKS AFTER REPORTING THE PROBLEM, THE PROBLEM REMAINS UNREPAIRED, AND GM HAS REFUSED ONE WRITTEN REQUEST AND ONE WRITTEN DEMAND FOR IMMEDIATE CORRECTION OF THE PROBLEM, DESPITE THIS BEING AN IMMEDIATE THREAT TO OCCUPANT SAFETY IN THAT IT SHUTS DOWN THE VEHICLE'S MOST IMPORTANT ELECTRONIC SAFETY COMPONENTS, INCLUDING

Power Train › Automatic Transmission
Filed Jul 8, 200883 milesPA

WE PURCHASED A NEW GMC ACADIA ON 6/16/08. SINCE OUR PURCHASE, WE HAVE EXPERIENCED A DANGEROUS TRANSMISSION ISSUE. AFTER COASTING DOWNHILL, THE VEHICLE FAILS TO DOWNSHIFT WHICH CAUSES A RAPID DECELERATION WHEN TRAVELING UPHILL. THIS RAPID LOSS OF SPEED PUTS THE DRIVER IN THE HAZARDOUS SITUATION OF A REAR END/CHAIN REACTION COLLISION ON THE ROAD GMC CLAIMS TO HAVE A FIX, BUT THIS FIX CAUSES THE DOCUMENTED GAS MILEAGE TO BE REDUCED BY AT LEAST 2-3 MILES PER GALLON. THEY HAVE ATTEMPTED TO FIX THIS ISSUE TWICE IN THE LAST 4 WEEKS TO NO AVAIL. *TR

Engine and Engine Cooling
Filed Jul 1, 2008944 milesSC

SIMILAR TO COMPLAINT # 10224804, I HAVE ALSO HAD AN ISSUE WITH MY GMC ACADIA. CHECK ENGINE LIGHT ILLUMINATED, AND TOOK VEHICLE TO THE DEALERSHIP. I WAS TOLD THAT THE GAS CAP WASN'T FULLY TIGHTENED, AND THAT'S WHAT THE PROBLEM WAS. THIS HAPPENED TWICE. AFTER THE THIRD TIME THE CHECK ENGINE LIGHT CAME ON, THE DEALERSHIP "MAGICALLY" DISCOVERED THAT IT WASN'T THE GAS CAP. THERE WAS A BAD SENSOR, A BAD SOLENOID, THE CAMSHAFT WAS INCORRECTLY FIT TO THE ENGINE BLOCK, AND NOW A BAD CYLINDER. NO RESOLUTION FROM GM OTHER THAN THE TECHNICIANS ARE LOOKING INTO THE MATTER. THE DEALERSHIP HAS BEEN WORKING ON THE VEHICLE FOR OVER 30 DAYS NOW WITH NO REPAIR, AND NO IDEA WHEN THE REPAIR IS GOING TO HAPPEN. GM TECH SUPPORT HAS NO IDEA WHAT THE PROBLEM IS, ACCORDING TO THE DEALERSHIP. VEHICLE PURCHASED 12/13/07. FIRST CHECK ENGINE LIGHT ON 01/07/08, SECOND 01/17/08, THIRD 5/20/08. MILEAGE: 994. CURRENT MILEAGE: 4,334. *TR

Air Bags › Frontal
Filed Jun 6, 20081,000 milesOR

THIS IS THE SECOND TIME, WITHIN TWO WEEKS, I HAVE TAKEN MY GMC ACADIA SLT2 AWD 2008 TO BE SERVICED FOR A LEAKY SUNROOF. I AM GETTING MAJOR WATER DAMAGE IN THE WIRING SYSTEM, AND AIRBAG HOLDER. I HAVE MORE MILES ON MY RENTAL VAN, THEN MY BRAND NEW ACADIA. *TR

Structure5 injured
Filed Jun 4, 2008400 milesOR

I PURCHASED A GMC ACADIA SLT2 AWD 2008 ON 5/21/08. 5/31/08 MY SUNROOF LEAKED, AND STARTED DRIPPING OUT OF THE AIRBAG HOLDER. THE WATER WENT INTO THE DASHBOARD INTO WIRING, SPEAKERS, VENTS AND THEN CONTINUED TO DRIP ONTO THE FLOOR BOARD. 6/1/08 I STARTED SMELLING A CHEMICAL, WHICH SMELLED LIKED A STRONG ODOR OF PROPANE "LIKE" SMELL. I HAVE BEEN GETTING SICK AND NAUSEATED, ALONG WITH MY THREE GIRLS. I AM CONCERNED ABOUT MY HEALTH, MOREOVER THE HEALTH OF MY GIRLS AND HUSBAND. I ALSO, PLANNED ON SELLING REAL ESTATE RESIDENTIAL PROPERTY WITH MY ACADIA. SO, I'M CONCERNED ABOUT MY FUTURE CLIENTS, AND CUSTOMERS. THE DEALERSHIP, AUTO TOWN BUICK PONTIAC GMC, 16803 SE MCLOUGHLIN BLV, MILWAUKEE, OR 97267, HAS BEEN UNHELPFUL, DUE TO THEM "POSSIBLY"BUYING BACK MY GMC ACADIA. THE SALES MANAGER, MOON, HAS BEEN UNPROFESSIONAL AND INCOMPETENT. *TR

Fuel System, Other
Filed Jun 4, 2008200 milesNY

GMC ACADIA WAS BOUGHT IN JANUARY 2008. HAS BEEN BACK 4 TIMES FOR PROPANE SMELL THAT COMES INTO THE CAR FROM THROUGH THE VENTS. IT MOSTLY HAPPENS WHEN I STOP FOR A RED LIGHT. THE FUMES SEEM TO BACK UP INTO THE CAR. CATALYTIC CONVERTER AND EXHAUST SYSTEM WAS SWITCH OUT BUT IT CONTINUES TO HAPPEN EVEN AFTER 7000 MILES. HAVE CALLED GM CORP AS WELL AS DEALER TO COMPLAIN THAT THE SMELL IS MAKING ME SICK. DOCTOR NOTES HAVE BEEN SENT TO DEALER AND CORP BUT STILL NOT RESOLVED. I DRIVE WITH MY WINDOWS OPEN EVEN IF IT 20 DEGREES. *TR

Air BagsCrash
Filed May 1, 20083,000 milesNY

MVA 2/2/08, NO INJURIES. AIR BAGS DID NOT DEPLOY, FRONT PASSENGER SIDE HIT. COMPLAINT #1, GM WOULD NOT RELEASE PARTS FOR REPAIRS TO BE DONE IN A TIMELY FASHION. AS OF MAY 1, 2008, VEHICLE IS STILL NOT REPAIRED. GM ENGINEER CHECKED VEHICLE DUE TO NO AIRBAG DEPLOYED AND STATES NO SENSORS HIT. HOWEVER, ON APRIL 30 THE BODY SHOP STATES THEY REMOVED FRONT DASH AND FOUND AN AIR BAG SENSOR TO BE "FRIED". WE NOTIFIED CONSUMER SAFETY DIVISION AT GM AND WAS TOLD CASE WAS CLOSED AND NO FURTHER INVESTIGATION WOULD BE PERFORMED DESPITE THE NEW FINDING. I FIND GM TO BE VERY NEGLIGENT FROM THE BEGINNING OF THIS INCIDENT. WE HAVE MADE CAR PAYMENTS AND PAID INSURANCE ON A VEHICLE THAT WE CANNOT DRIVE AND NOW I DO NOT FEEL SAFE PUTTING MY FAMILY IN A VEHICLE THAT I AM NOT SURE IS SAFE. THE VEHICLE IS A 2008 GMC ACADIA. THANK YOU. *TR

Engine and Engine Cooling
Filed Apr 17, 2008800 milesNY

TL*THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE CAMSHAFT WAS FAILING. THERE WAS NO ACCELERATION POWER WITHIN THE FIRST 100 MILES OF DRIVING. THE CONTACT CONSULTED THE GMC DEALER AND THEY STATED THAT NOTHING COULD BE DONE. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE ENGINE LIGHT ILLUMINATED. THE GMC DEALER WAS CALLED AGAIN AND THEY OFFERED FREE MAINTENANCE/SERVICE (WHICH WAS INCLUDED IN THE CONTACT'S EXTENDED WARRANTY), BUT THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT STATED THAT THE LIGHT EVENTUALLY DIMMED, BUT ILLUMINATED AGAIN AT LEAST 3 MORE TIMES. THE CURRENT MILEAGE WAS 938 AND FAILURE MILEAGE WAS APPROXIMATELY 800.

Engine and Engine Cooling › Exhaust System
Filed Apr 16, 20085 milesNJ

EXHAUST FUMES ENTERING VEHICLE. WHEN VEHICLE IS RUNNING AND AT A STOP, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT. ALL WINDOWS ARE IN THE UP POSITION, AND ALL DOORS ARE PROPERLY CLOSED DURING THE EVENT. RESULTS IN NAUSEA AND HEADACHE. OCCURS EVERY TIME VEHICLE IS DRIVEN. DEALER HAS NOT RESOLVED THE PROBLEM. *TR

Exterior Lighting › Headlights
Filed Apr 8, 20081,700 milesMI

TL*THE CONTACT OWNS A 2008 GMC ACADIA. AT NIGHT, THE DRIVER SIDE HEADLIGHT FAILS TO ILLUMINATE PROPERLY. THE LIGHT EMITS A SHADOW, WHICH MAKES IT DIFFICULT FOR THE CONTACT TO SEE OTHER VEHICLE'S OR OBJECTS ON THE DRIVER SIDE. THE DEALER STATED THAT THE ALIGNMENT IS CORRECT AND FOUND NO FAILURE WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE HEADLIGHT IS CORRECTLY DESIGNED AND MEETS FACTORY SPECIFICATIONS. THE CURRENT MILEAGE WAS 2,115 AND FAILURE MILEAGE WAS 1,700. UPDATED 04/28/08. *LJ

SteeringFire
Filed Apr 3, 20084,000 milesTX

2008 GMC ACADIA CAUGHT ON FIRE WHILE DRIVING DOWN THE ROAD AND BURNT TO NOTHING BUT THE FRAME. LUCKILY WE ALL GOT OUT OK. PRIOR TO THIS OUR CAR WAS IN THE SHOP DUE TO THE POWER STEERING HOSE COMING APART. WE FEEL THIS IS WHAT HAPPENED THIS TIME AS WELL BECAUSE BY THE TIME WE PULLED OFF THE ROAD WE HAD NO POWER STEERING TO THE CAR. GMC AS WELL AS THE DEALERSHIP WE BOUGHT IT FROM ARE DOING NOTHING AND I STILL HAVE NO CAR. I AM OUT MY DOWN PAYMENT AS WELL AS 2 ALMOST 700.00 PAYMENTS AND I LOST MY TRADE IN CAR ON TOP OF THAT. *TR

Engine and Engine Cooling › Exhaust System2 injured
Filed Feb 5, 2008966 milesWI

EXHAUST FUMES ENTERING VEHICLE. WHEN VEHICLE IS RUNNING AND AT A STOP, EXHAUST FUMES ENTER THE PASSENGER COMPARTMENT. ALL WINDOWS ARE IN THE UP POSITION, AND ALL DOORS ARE PROPERLY CLOSED DURING THE EVENT. RESULTS IN NAUSEA AND HEADACHE. OCCURS EVERY TIME VEHICLE IS DRIVEN. DEALER HAS NOT RESOLVED THE PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 GMC Acadia → · Every Acadia year → · How the figures are calculated →