Page 9 of 9 · complaints 401–428 of 428

2007 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed Oct 6, 200813,500 milesMA

LOSS OF POWER STEERING WHILE DRIVING WHEN IT RAINS. *TR

Power Train › Automatic Transmission
Filed Sep 30, 200810,000 milesWI

DRIVING MY 2007 GMC ACADIA. CAME UPON A BUSY STATE HIGHWAY. AFTER COMING TO A STOP, I SAW AN OPENING AND PRESSED ON THE ACCELERATOR TO CROSS THE 4 LANE ROAD. WHEN I PRESSED THE ACCELERATOR, THE CAR JUST STARTED TO CREEP OUT INTO TRAFFIC. THE ENGINE RPM'S INCREASED, BUT THE CAR WAS MOVING AT WALKING SPEED. IT WAS OBVIOUS THAT THE TRANSMISSION HAD NOT SHIFTED BACK INTO 1ST GEAR. I TRIED TO MANUALLY SHIFT INTO LOW, BUT IT DID NOT RESPOND. I FINALLY WAS ABLE TO GET IT GOING FAST ENOUGH TO HAVE IT PICK UP SOME SPEED TO GET ACROSS THE LANES OF TRAFFIC. ON THE WAY HOME, EVERY TIME I CAME TO A STOP, THE CAR ACTED THE SAME WAY UPON ACCELERATION. THE ONLY WAY I WAS ABLE TO GET THE CAR TO GO BACK INTO 1ST GEAR WAS TO SHUT THE CAR OFF AND RESTART IT. EVEN DOING THAT, IT ONLY LASTED UNTIL THE NEXT TIME I STOPPED. AFTER LETTING THE CAR SIT OVER NIGHT, IT PERFORMED FINE THE NEXT DAY. THIS IS THE SECOND TIME I HAVE HAD PROBLEMS WITH THIS ISSUE. THE FIRST TIME THE GMC DEALER 'FLASHED' (REPROGRAMMED) THE TRANSMISSION, EVEN THOUGH IT WAS NOT ACTING UP WHEN THE CAR WAS TAKEN INTO THE SHOP. I SPOKE WITH A CAR DEALER AT THE SHOP, AND HE OWNED THE SAME VEHICLE. HIS TRANSMISSION HAS BEEN 'REFLASHED' 6 OR 7 TIMES FOR THE SAME ISSUE. IF THIS ISSUE IS NOT ADDRESSED "PROPERLY", I BELIEVE SOMEONE SOMEWHERE WILL BE INJURED OR KILLED. THE CONDITION MY VEHICLE EXHIBITED LEAVES ME WITH A VERY UNEASY FEELING (I.E. WHEN I PRESS THE ACCELERATOR, I EXPECT THE CAR TO MOVE). IF REFLASHING THE TRANSMISSION (1, 2, 3

Steering
Filed Sep 6, 200838,887 milesNC

1ST THERE WAS A LOUD SQUEAL, CAR HAD BEEN SITTING OUT WHILE IT WAS RAINING. THEN ANOTHER TIME MY POWER STEERING WENT OUT WHEN I (HAD NO CHOICE) DROVE THROUGH A PUDDLE. CALLED A DEALER BECAUSE IT'S STILL NEW & THEY WANTED TO REPLACE MY POWER STEERING PUMP. OVER $500 COST THERE. I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY SAID IT ABSOLUTELY SHOULDN'T BE THE PUMP BECAUSE OF THE AGE & MILEAGE, PROBABLY JUST A BELT. CHECKED IT OVER AND SAID THE RAIN/WATER PROBABLY CAUSED THE BELT TO SLIP, WHICH IN TURN CAUSED ME TO LOSE POWER STEERING. HE SAID SOME CARS HAVE SHIELDS TO COVER THE BELTS FOR THAT REASON AND SHOWED ME WHERE ALL THIS OCCURRED. MADE SENSE TO ME AND SAVED ME A LOT OF MONEY. I LIVE IN NC AND MY KIDS AND I WERE VISITING FAMILY IN OH, I FEEL DEALER TRIED TO TAKE ADVANTAGE OF THAT FACT...LONG DRIVE HOME...DON'T WANT TO LOSE IT. DROVE FINE AND STILL IS NOW. OF COURSE, WE DON'T HAVE MUCH RAIN HERE TO REALLY CHECK IT OUT. *TR

Power Train
Filed Sep 4, 2008OR

2007 GMC ACADIA: WHEN STEPPING ON THE GAS TO ACCELERATE OR PASS THE TRANSMISSION DOES NOT IMMEDIATELY RESPOND (SEVERAL SECONDS DELAY) WHICH CAUSES YOU TO CONTINUE PUSHING DOWN THE GAS PEDDLE UNTIL IT ENGAGES WHICH USUALLY CAUSES A 10,000 RPM SURGE. MAKES IT VERY SCARY WHEN PASSING AND THE ACCELERATION COULD CAUSE ISSUES WHEN THE ROAD IS WET OR ICY. GMC STATES THAT THE ISSUE IS WELL DOCUMENTED AND "NORMAL" FOR THE VEHICLE. AFTER THREE ATTEMPTS AND DISCUSSION WITH THE SERVICE MANAGER WHO ALSO DRIVES THIS SAME MODEL AND STATES HOW SCARY IT IS WHEN TRYING TO PASS IN HIS ACADIA I AM LOOKING FOR SOMEONE TO FORCE GMC TO FIX THE TRANSMISSION BEFORE SOMEONE GETS KILLED. ACCORDING TO THE DEALERSHIP THIS IS A VERY COMMON COMPLAINT FROM CUSTOMERS AND NOT GETTING ATTENTION FROM THE MANUFACTURER. BASICALLY GMC STATES " HERE IS THE FIX AND NOW YOU LIVE WITH IT!" THIS IS AN ACTUAL QUOTE. I HAVE ALSO SPENT TIME DISCUSSION WITH THE SO CALLED GMC CUSTOMER SERVICE REP. WHO BASICALLY CAN'T/WON'T GET ME IN CONTACT WITH ANYONE WHO CAN RESOLVE.(TOMEKA MONROE 1-866-790-5600-EX 31353) PLEASE HELP, BRAD BARGER *TR

Steering
Filed Aug 28, 20083,000 milesFL

TL*THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING AT ANY SPEED, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL AND HEARD A GRINDING NOISE COMING FROM THE DASHBOARD AREA OF THE VEHICLE. THE STEERING WHEEL WOULD LOCK UP AND MADE TURNING THE VEHICLE VERY DIFFICULT. SHE TOOK THE VEHICLE TO TWO DEALERS. THE FIRST DEALER WAS UNABLE TO FIND ANY FAILURES. THE SECOND DEALER HEARD THE NOISE AND FELT THE VIBRATION, BUT COULD NOT REPAIR THE FAILURES. WEEKS AFTER THE INCIDENT, SHE TOOK THE VEHICLE BACK TO THE DEALER FROM WHERE IT WAS PURCHASED AND WAS INFORMED THAT THE POWER STEERING PUMP FAILED. THE FAILURE WAS DEEMED TO BE A SEVERE SAFETY HAZARD. THE DEALER HAS BEEN UNABLE TO REPAIR THE FAILURE AND THEY CURRENTLY HAVE POSSESSION OF THE VEHICLE. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 9,000.

Electronic Stability Control (esc)Crash
Filed Jun 2, 200821,273 milesSC

TL*THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL LIGHT REMAINED ILLUMINATED. AS A RESULT, THE VEHICLE SUDDENLY SLOWED DOWN. WHILE DRIVING 30 MPH, THE TRACTION CONTROL LIGHT DIMMED AND CAUSED THE VEHICLE TO LUNGE FORWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK TWO MAILBOXES ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED WHEN THE CRASH OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 21,273. UPDATED 07/08/08. *BF UPDATED *JB

Air Bags › Frontal › Sensor/Control Module
Filed Apr 24, 2008DC

2007 GMC ACADIA WITH DEFECTIVE PASSENGER AIRBAG SENSOR. CONSUMER STATES THAT THE MECHANIC STATED THAT THEY REPLACED THE SEAT SENSOR AND THE CONSUMER NOTICED NO CHANGE. HE STATES THAT THE AIRBAG LIGHT GOES OFF AND ON WHILE DRIVING. *KB THE CONSUMER WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

Power Train › Automatic Transmission
Filed Mar 5, 2008NY

2007 GMC ACADIA WITH SEVERAL SERIOUS SAFETY ISSUES. SHE STATES THAT THE VEHICLE HAS HAD THESE PROBLEMS: A LARGE PUDDLE OF OIL UNDER THE VEHICLE, WINDSHIELD WIPERS STOPPED WORKING, BATTERY DIED AND SIDE CURTAIN AIRBAGS DEPLOYED WHILE DRIVING. *KB THE DEALER TOLD THE CONSUMER THE FRONT SHAFT SEAL NEEDED TO BE REPLACED TO CORRECT THE LEAK FROM THE TRANSMISSION. THEY ALSO STATED THERE WAS A DRAIN ON THE SYSTEM THAT CAUSED THE BATTERY TO FAIL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY UPGRADED THE TRANSMISSION, WHICH HAD TO BE DONE TWICE. THE POWER STEERING MADE A LOUD NOISE, THE CONSUMER STATED IT SOUNDED AS IF THE PUMP WAS ABOUT SEIZE AND THEN THE STEERING BECOMES HARD. THE VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ON A SLIGHT INCLINE.*JB UPDATED 04/10/08

Visibility
Filed Jan 30, 2008NY

ON TWO OCCASIONS WHILE DRIVING MY CAR ON A SNOWY DAY, ON A MAJOR HIGHWAY MY WINDSHIELD WIPERS STOPPED WORKING, ALMOST CAUSING A MAJOR CRASH. THE DEALER STATED THAT THE ROD THAT CONNECTS THE WIPERS TO THE MOTOR BROKE OFF CAUSING THE WIPERS TO STOP. I HAD TO HAVE THE CAR FLATBED TO A GMC DEALER. THERE IS NO RECALL ON THE FAILURE. THE DEALER JUST KEEPS MAKING THE SAME CONNECTION. THIS FAILURE MAKES DRIVING MY CAR ON BAD WEATHER DAYS VERY DANGEROUS. MY WIFE IS AFRAID TO DRIVE THIS CAR IN BAD WEATHER. *TR

Air Bags › Side/Window
Filed Jan 25, 200810,011 milesNY

WHILE DRIVING MY 2007 GMC ACADIA, MY SIDE CURTAIN AIRBAGS DEPLOYED. THE INCIDENT ALMOST CAUSING ME TO HAVE A SERIOUS MVA. ALSO CAUSING EXTENSIVE INTERIOR DAMAGE. *TR

Steering › Hydraulic Power Assist › Pump
Filed Jan 23, 200817,800 milesFL

AS I WAS DRIVING ON A MAJOR HIGHWAY, I HIT A WATER PUDDLE WITH THE RIGHT FRONT WHEEL DURING A RAIN STORM AS I WAS ABOUT TO MAKE A RIGHT-HAND TURN INTO A PARKING LOT. AS I BEGAN THE TURN THE POWER STEERING STOPPED WORKING. HAD I NOT SLOWED DOWN TO MAKE A TURN, I WOULD HAVE HIT A CAR IN THE PARKING LOT, BUT I WAS ABLE TO AVOID IT, BECAUSE I WAS GOING SO SLOW AT THE TIME. I HAD ALL I COULD DO, TO TURN THE WHEEL AND KEEP FROM HITTING ANOTHER VEHICLE. I CALLED "ONSTAR" AND REPORTED THE PROBLEM. THEY ASKED IF I WANTED ROADSIDE ASSISTANCE. I SAID I WOULD WAIT AWHILE AND SEE IF IT WOULD WORK LATER. ABOUT AN HOUR LATER IT WORKED, BUT WAS WHISTLING AND GROANING. I WAS ABLE TO MAKE IT HOME. THE NEXT DAY (SUNDAY) I TOOK IT TO THE DEALER AND THEY DIDN'T SEE ANYTHING WRONG. THEY ADVISE ME TO CALL THE NEXT DAY FOR AN APPOINTMENT, WHICH I DID. IT WENT IN TO THE DEALER AT 10:30 AM THAT DAY. APPARENTLY THERE AS A SERVICE BULLETIN ABOUT THAT PROBLEM AND THE FENDER LINER/SPLASH GUARD HAS BEEN RE-DESIGNED. A RECALL OR LETTER NOTIFYING OWNERS MAY PREVENT A SERIOUS ACCIDENT. *TR

Air Bags › FrontalCrash1 injured
Filed Jan 19, 2008MI

INVOLVED IN FRONTAL COLISION WITH MAJOR DAMAGE PUSHED INTO THE DRIVERS DOOR MAKING IT DIFFICULT TO OPEN. THE AIRBAGS DID NOT INFLATE. ALSO ISSUES WITH THE BATTERY THAT IT WOULD GO DEAD EVERY SO OFTEN. THIS WAS LOOK AT BY MY DEALER AND I WAS TOLD THERE WAS NO ISSUE. THE BATTERY WENT TOTALLY DEAD AND WE WERE UNABLE TO CALL FOR ROAD SIDE ASSISTANCE AND HAD TO USE MY CELL PHONE. OTHER ISSUES TODATE THE REMOTE START WORKS ONLY WHEN IT WANTS TO AND AT TIMES THE CRUISE CONTROL AND ALL OTHER STEERING WHEEL CONTROLS WILL NOT WORK. THEN START WORKING WITH OUT ANY REASON. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Dec 18, 20076,000 milesGA

TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT WHEN SOMEONE WEIGHING APPROXIMATELY 105 TO 110 POUNDS SITS IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES. THE ILLUMINATION INDICATES THAT THE AIR BAG IS DEACTIVATED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES AND THEY STATED THAT NOTHING WAS WRONG. THE CURRENT MILEAGE IS 14,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 01-29-08. *KB

Structure › Body › Roof and Pillars
Filed Dec 9, 20079,000 milesMA

SUNROOF LEAKS IN TO ELECTRIC SYSTEM, THANK GOD DRIVING ON SIDE STREET, BRAKES LOCKED UP AND WAS ABLE TO GET TO SIDE OF ROAD. DEALER WESTBORO GMC TRIED TO FIX LEAK X 4 BUT LEAK CONTINUES, BRAKE STABILITY PROBLEM,REMOTE START, MOLD, CAR PULLS TO RIGHT WHEN BRAKES APPLIED, JUST TO NAME A FEW OF THE ELECTRIC PROBLEMS CAUSED BY WATER RUNNING IN TO ELECTRIC SYSTEM. DEALER WASHED THERE HANDS OF IT. I NOW OWN A $40,000 LEMON . *TR

Electrical System
Filed Dec 4, 200718,057 milesCA

SEVERAL ISSUES WITH THIS NEW 2007 GMC ACADIA. MOST PREVALENT IS THE FAILURE OF THE GAS GAUGE NOT READING THE GAS READING CORRECTLY. 1ST TIME NOTICED AND TAKEN FOR SERVICE WAS 3 MO. OLD. THE GAS GAUGE READS (E) WHEN I'VE JUST FILLED UP THE TANK. DEALER REPLACED 02 SENSORS. 1 MO LATER EXPERIENCE SAME ISSUE. GAS GAUGE READS (E) EVEN WHEN TANK IS FULL. TAKEN BACK TO DEALER AND THIS TIME REPLACE (2) O2 SENSORS AND THE "SENDING UNIT". 2 DAYS LATER, WITH THE GAS GAUGE READING AT HALF FULL, THE CAR LUNGES FORWARD INTO ANOTHER GEAR ON FREEWAY IN TRAFFIC, AND STALLS. CANNOT TURN CAR ON - ALL WARNING LIGHTS ON. TOWED TO DEALER. NOW STATES THAT I NEED A WHOLE NEW GAS TANK BECAUSE THE "BAFFLE" IS BROKEN? STILL AT THE DEALER AND IS UNRESOLVED. THIS CAR IS UNSAFE. PREVIOUS ISSUES: CAR LEAKS AT THE SUNROOF. NOT FIXED YET LUMBAR SUPPORT BROKEN - SOMEWHAT FIXED BUT STILL NOT LIKE THE NEW ONES ON THE LOT. LUMBAR HANDLE FELL OFF - REPLACED BACKUP SENSORS FELL OFF OF BUMPER - REPLACED SEAT TRACKS JERK - REPLACED BOTH DRIVER AND PASS. STILL NOT SMOOTH BUT DEALER SAYS THAT'S THE BEST THEY CAN DO. *TR

Visibility › Sun/Moon Roof Assembly
Filed Nov 26, 2007SC

2007 GMC ACADIA WITH WATER DAMAGE. CONSUMER STATES THAT THE MOON ROOF, DVD PLAYER, AND RIGHT DRIVERS DOOR IS LEAKING WATER. THE VEHICLE NOW HAS WATER DAMAGE, MOLD AND RUST. *KB THE DEALER FOUND THE DRAIN HOSE OFF AT THE SUNROOF. THEY INSTALLED ZIP TIES TO THE END OF THE HOSES, HOWEVER THE PROBLEM CONTINUED. *JB

Air Bags › FrontalCrash
Filed Nov 12, 200711,500 milesGA

INVOLVED IN FRONTAL COLLISION WITH CONSIDERABLE DAMAGE, BUT AIR BAG DID NOT DEPLOY. *TR

Engine and Engine Cooling
Filed Nov 3, 20078,100 miles00

MY FIRST 2007 AWD ACADIA BROKE DOWN AFTER OWNING IT FOR 20 MINUTES CHECK ENGINE LIGHT CAME ON AND IT WOULDN'T MOVE. SPENT MORE TIME IN THE GARAGE. WHEN I GOT IT BACK A WEEK LATER IT STARTED TO SHUT OFF WHILE I WAS DRIVING IT BUT IT ONLY DID IT WHEN I WAS STOPPED AND MADE RIGHT TURNS ON MAIN ROADS. THE CAR WOULD SHUT OFF WHILE DRIVING BUT IT WOULD RESTART AGAIN. GOT A REPLACEMENT CAR HAD TO PAY 2,000 MORE FOR IT AND THE REPLACEMENT ACADIA IS DOING THE SAME THING. ITS A DEATH TRAP WE COULD GET KILLED PULLING ON A HIGHWAY AND THE CAR SHUTS OFF AND WHEN THEY HOOK IT UP TO DIAGNOSTIC MACHINE IT SAYS NOTHING SHOWS UP. IT HAS BEEN IN FOR THE SOFTWARE UPGRADES AND A WEEK LATER ITS SHUTTING OFF AGAIN AND HAS ALOT OF HESITATION. I HAVE HAD IT WITH GMC I JUST WANT MY MONEY BACK THEY LOST MY TRUST I SHOULD OF STAYED WITH MY JEEP LIBERTY WHICH WAS A GREAT VEHICLE WITH NO PROBLEMS. *TR

Power Train › Driveline › Driveshaft
Filed Oct 22, 200712,000 milesVA

NOTICED A SUDDEN SHAKING IN THE CAR WHEN DRIVING MORE THAN 25MPH. FELT THE CAR WAS UNSAFE TO DRIVE, SO LEFT IT AT A LOCAL TIRE AND AUTO SHOP FOR INSPECTION THE NEXT MORNING. THE TECHNICIAN CALLED TO INFORM US THAT THERE SHOULD BE 6 BOLTS THAT ATTACH THE DRIVESHAFT TO THE FRONT DIFFERENTIAL. THE CAR ONLY HAD 3 OF THE 6 BOLTS LEFT AND OF THOSE 1 WAS BENT. THEY WERE ALSO ALL LOOSE. HE SUSPECTED THAT THEY WERE NOT TIGHTENED CORRECTLY AT THE FACTORY. THE CAR WAS TOWED TO THE NEAREST DEALERSHIP FOR INSPECTION AND REPAIR. THIS CAR WAS PURCHASED IN 3/07 AND CURRENTLY HAS 12,000 MILES. *TR

Power Train › Automatic Transmission
Filed Sep 12, 200710,550 milesMI

I LEASED A 2007 ACADIA ON 5-24-07 AND SHORTLY AFTER TAKING DELIVERY I FELT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION AND THE WAY IT SHIFTED, I NOTIFIED THE DEALERSHIP ABOUT THE PROBLEM AND TOOK IT IN FOR REPAIR. THEY TOLD ME THEY COULDN'T GET THE PROBLEM TO REPEAT AND FELT THERE WAS NOTHING WRONG. ON 6-14-07 I TOOK A TRIP TO FLORIDA FROM MICHIGAN AND GOT 11 MILES INTO GEORGIA AND THE TRANSMISSION DECIDED TO SHIFT INTO 1ST GEAR GOING 70 MPH. I MANAGED TO GET OFF THE ROAD AND WAS WONDERING WHAT WENT WRONG. I PUSHED THE ONSTAR BUTTON AND THEY GOT ME TO A DEALERSHIP (NEWTON GMC IN TENNESSEE), THEY DONE A QUICK COMPUTER CHECK FOR ERROR CODES AND FOUND MANY CODES THAT THEY DIDN'T KNOW WHAT THEY WERE BUT THEY SAID IT WAS RELATED TO THE TRANSMISSION. I LEFT THE ACADIA WITH THEM AND FINISHED MY TRIP TO FLORIDA IN A FORD PICKUP. AFTER 2 WEEKS THE DEALERSHIP GOT THE OK FROM GM TO REPLACE THE TRANSMISSION. I AM STILL HAVING PROBLEMS WITH THE NEW TRANSMISSION SHIFTING CORRECTLY. AS OF 9-17-07 THERE IS A NEW SOFTWARE UPDATE THE DEALERSHIPS WILL HAVE TO CORRECT THE SHIFTING PROBLEMS FOR 2007 MODELS, THE 2008 MODELS ALREADY HAVE THE NEW SOFTWARE IN THEM WHEN THEY LEAVE THE ASSEMBLY PLANT. THIS PROBLEM MAY BE ON THE 2007 SATURN OUTLOOK BECAUSE THEY HAVE THE SAME TRANSMISSION. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Sep 11, 2007MO

PASSENGER SIDE AIRBAG SENSOR DOES NOT ALWAYS SENSE WHEN THERE IS A PASSENGER AND INDICATOR LIGHT SHOWS AIRBAG IS OFF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THERE WAS NO DIAGNOSTIC CODE AND THEY COULD NOT DUPLICATE. *TR

Power Train › Manual Transmission
Filed Sep 5, 2007CA

I HAVE HAD MY TRANSMISSION WORKED ON ALREADY ON MY 2007 GMC ACADIA THE SPEED CONTROL IN THE TRANSMISSION HAS BEEN REPLACED BUT I STILL HAVE A PROBLEM WITH THE PERFORMANCE OF THE CAR. IT IS AN ALL WHEEL DRIVE WITH AN AUTOMATIC. IT WILL NOT HOLD ON A HILL AND SEARCHES FOR A GEAR OR CHANCES SEVERAL TIMES WHEN IT COMES TO ANY KIND OF INCLINE EVEN AT 70 MPH.I WAS GETTING 15 MILES TO THE GALLON BEFORE THE NEW SPEED CONTROL NOW I GET 13. I HAVE SPOKEN TO MY DEALER SEVERAL TIMES AND HE SAYS TO WAIT AND SOON THERE SHOULD BE A UPDATE IN THE SOFTWARE TO ADDRESS THIS PROBLEM I AM WILLING TO WAIT BUT WANT IT ON RECORD THAT THE TRANSMISSION HAS PROBLEMS. THIS IS A NEW DESIGN AND IS VERY ROUGH RIDING. MY CAR HAS ONLY 5000 MILES ON IT AND I HAVE BEEN THERE 4 TIMES.

Air Bags
Filed Aug 29, 20074,450 milesPA

WHILE COMPLETING A RIGHT TURN FROM A COMPLETE STOP I RODE UP ON A CURB AND ALL CURTAIN AIR BAGS DEPLOYED. THERE IS NO PHYSICAL DAMAGE TO CAR EXTERIOR,TIRES, RIMS AND UNDERCARRIAGE. DAMAGE ASSESSMENT HAS BEEN CONFIRMED BY TWO GMC DEALERSHIPS AND MY INSURANCE COMPANY. I HAVE ASKED GMC TO PROVIDE INFORMATION REFERENCING WHETHER OR NOT THE SENSORS AND COMPUTER PERFORMED PER DESIGN. THE ONLY ANSWER I HAVE RECEIVED IS THAT THE YAW SENSOR IS WHAT TRIGGERED THE DEPLOYMENT, THAT ALL BAGS WHERE DEPLOYED AND THIS IS NOT A MANUFACTURER DEFECT BUT AN INSURANCE CLAIM. TO MY KNOWLEDGE NO ANALYSIS HAS BEEN DONE TO DETERMINE SPEED, ANGLE ETC... MY WIFE AND TWO CHILDREN WHERE IN THE VEHICLE WHEN THIS OCCURRED. WE ARE SO CONFIDENT THAT THE VEHICLE MALFUNCTIONED THAT UNLESS WE ARE REASSURED THAT GM HAS RESOLVED THE ISSUE WE WILL NOT DRIVE THE VEHICLE ANY LONGER. *JB

Power Train › Driveline › Driveshaft
Filed Aug 17, 20075,400 milesPA

TL*THE CONTACT OWNS A 2007 GMC ACADIA. WHILE DRIVING 25 MPH THE VEHICLE WOULD VIBRATE. THE CONTACT HEARD A LOUD BANG NOTICED PARTS FLY PAST THE WINDOW. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT ALL SIX PROPELLER SHAFT BOLTS BECAME LOOSE AND THE DRIVE SHAFT FELL OFF. THE CURRENT AND FAILURE MILEAGES WERE 5,400.

Seats › Front Assembly › Power Adjust
Filed Aug 14, 20071,500 milesTX

THE FRONT DRIVERS SIDE 8 WAY SEAT MOVES FORWARD AND BACK UNDER HARD BRAKING AND ACCELERATION. THE MOVEMENT IS MORE THAN AN HALF INCH. THE DEALER SAID THE MANUFACTURE KNOWS ABOUT THE PROBLEM AND THERE IS NO FIX FOR IT. I FEEL VERY UNSAFE IN THIS CAR WITH SEAT THE MOVING AROUND. *JB

Power Train › Driveline › Universal Joint
Filed Jul 27, 20077,000 milesMD

ON JULY 5TH 2007 MY FAMILY AND I WERE TRAVELING IN OUR RECENTLY PURCHASED 2007 GMC ACADIA WHILE ON VACATION IN FENWICK, DE. AND AS WE WERE TRAVELING THROUGH AN INTERSECTION OUR VEHICLE EXPERIENCE A MASSIVE FAILURE. THE FRONT PORTION OF THE DRIVE SHAFT, THE PORTION THAT EXTENDS FROM THE TRANSAXLE TO THE REAR AXLE, DROP FROM THE VEHICLE, AT SPEED, AND CAUSED THE VEHICLE TO LOOSE POWER WHILE AT SPEED IN TRAFFIC. REALIZING THE LOSS OF POWER, WE PULLED THE VEHICLE SAFELY TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. UPON LOOKING UNDER THE VEHICLE, I OBSERVED THE DRIVE SHAFT HANGING, IN THE FORWARD POSITION, TO THE ROADWAY. I IMMEDIATELY CALLED "ON-STAR" WHO I FOUND TO BE EXTREMELY NON-RESPONSIVE OR HELPFUL TO OUR SITUATION. THE FOLLOWING DAY, THE TOW TRUCK FINALLY RESPONDED TO OUR CALL AND UPON OUR DIRECTION TOOK THE VEHICLE TO HERTRICK GMC FOR REPAIR. LATER THAT WEEK I WS INFORMED THAT THE "SAFETY RING" HAD FAILED AND THE REPLACEMENT PRT WAS ON INDEFINITE BACK ORDER. *TR

Seats › Front Assembly › Power Adjust
Filed Jun 27, 20071,400 milesND

TL*THE CONTACT OWNS A 2007 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE SEAT WOULD NOT MOVE FORWARD OR BACKWARDS. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER STATED THAT IT COULD POSSIBLY BE A SAFETY ISSUE FOR A PERSON OVER 5'10 AND 250 LBS IF A CRASH OCCURRED. THE DEALER STATED THAT THE SEAT RAILINGS WOULD NOT FUNCTION PROPERLY FOR A PERSON OF THE CONTACT'S STATURE. THE MANUFACTURER STATED THAT THEY WOULD NOT BE LIABLE FOR ANY SAFETY ISSUES BECAUSE THE CONTACT WAS NOTIFIED OF THE SAFETY RISK INVOLVED. THE CURRENT MILEAGE IS 5,700 AND FAILURE MILEAGE WAS 1,600. THE TIR PRESSURE MONITOR LIGHT ILLUMINATED. UPDATED 08/15/07. *JB

Engine and Engine Cooling › Engine
Filed Apr 9, 20072,005 milesMI

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2007 GMC ACADIA WITH 2,005 FAILURE MILEAGE AT 50 MPH,THE VEHICLE COMPLETELY LOST POWER. THE CONTACT TRIED TO RESTART THE VEHICLE, BUT NOTHING HAPPENED. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER WAS INSTALLING A NEW ENGINE. *AK UPDATE 05/10/07*TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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