No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Equipment Adaptive/Mobility18V640000
Filed Sep 18, 20181,525 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy. Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Filed Apr 14, 20161,860 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk. If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Remedy. Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
Equipment Adaptive/Mobility15V765000
Filed Nov 18, 2015813 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2006-2014 Glaval Universal, Primetime, Sport, Titan, and Titan II transit buses manufactured January 1, 2006, to September 26, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2016. Owners may contact Forest River customer service at 574-343-5184 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.
Engine and Engine Cooling › Exhaust System15V596000
Filed Sep 24, 201517 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2011-2016 Glaval Titan II Low Floor diesel transit buses manufactured October 5, 2011, to September 11, 2015. During installation of the floor decking, a screw may have pierced the exhaust tube.
Risk. If the exhaust tube was pierced and the screw is removed, exhaust fumes may enter the passenger area. Additionally, there is an increased risk of a fire.
Remedy. Forest River will notify owners, and dealers will remove and inspect the exhaust system, sealing or replacing it, as necessary, free of charge. The recall began on October 7, 2015. Owners may contact Forest River customer service at 1-800-445-2825 ext 167. Forest River's number for this recall is 35-20222015-0091.
Electrical System15V462000
Filed Jul 24, 201520 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2007-2015 Glaval Bus Titan II transit buses manufactured June 12, 2007, to January 14, 2015. The affected vehicles may have a cable that is routed across the top of the fan shroud. This cable is not properly positioned on the terminal strip, which can cause a loose connection or possible arching.
Risk. If the cable is improperly positioned can experience a loose connection, or cause arching, increasing the risk of a vehicle fire.
Remedy. Forest River will notify owners, and dealers will inspect the cable to stud connection, and reposition the cable, free of charge. The recall began on September 16, 2015. Owners may contact Forest River customer service at 1-219-533-5934. Forest River's number for this recall is 35-05262015-0038.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 18, 2018. Source: NHTSA Office of Defects Investigation.