2025 Genesis GV70

Defect. Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.

Risk. A fuel leak increases the risk of a fire.

Remedy. Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.

Defect. Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk. An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.

Remedy. Dealers will inspect and update the instrument panel display software, as necessary, free of charge. Owner notification letters were mailed March 26, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 026G.

On XXX, at approximately 10:14 AM, my husband, [XXX], was backing our 2025 Genesis GV70 3.5T Sport out of our garage at [XXX]. He states that the gas pedal felt stuck and that he could not get his foot off the accelerator. The vehicle accelerated in reverse across our driveway, struck our mailbox, crossed the street, struck a Comcast cable box, crossed the grass between two homes, struck landscaping shrubs, and finally struck a tree in a wooded area, where it came to rest (Ocean Township Police Report #XXX my husband's statement that the pedal felt stuck is recorded in that report). Fortunately, no one was injured. There was property damage to the mailbox, the cable box, and a neighbor's landscaping. I requested an investigation from Genesis Motor America (Case #XXX). Genesis inspected the vehicle and downloaded its event data. Its final determination (XXX) states that the data shows the accelerator was fully depressed before the collision and the brake was applied 0.5 seconds before impact at 26 mph, and concludes the accident was not caused by a defect. I am filing this complaint because the determination does not address two safety questions: 1. **The unintended acceleration itself.** My husband's consistent account — given to police at the scene — is that the pedal felt stuck and he could not remove his foot from it. A post-accident inspection finding the pedals working normally does not explain this event. 2. **The reverse automatic braking system.** This vehicle is equi

I believe my transmission is slipping. I had four events within the last 3-4 weeks. 1) after my car was running for 30 minutes, I started to slowing go up a hill from a stopped position. The car accelerated on its own and I had to slam on the breaks. I was very scarred. I did not see a warning light in dash. 2) I was pulling away from a stopped position after my car was running for 15 minutes. The car would not move and the RPMs went up to four. After five seconds, the car finally moved. 3) the car would barely accelerate after first starting it. After driving a mile, I pulled over and restarted the car. This was the only time I saw the “a” warning light go to “yellow”. 4) after driving a while, the infotainment system went black and the radio volume increased to max. I could not turn the volume down even with the manual controls. After 10 minutes the screen came back but I still didn’t have control of the volume. I pulled over and restarted the car and it fixed the problem. Today, XXX, I went to the dealer (Genesis of [XXX]) and told them all of the above and how scared I was with the acceleration. They set up an appointment for two weeks from now and said it was safe to drive. I do not feel safe driving the car. It is a 2025 Genesis GV70 and under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving and making a turn or stop and go the vehicle will not accelerate when peddle is pressed it will go about 20mph go into limp mode until you can get to a safe place to shut off engine and restart vehicle; The vehicle is at the Dealer now waiting on diagnostics report, No warning lights or code messages showing, Auto is Dangerous to my family and other drivers this happen approximately 4 times since I own this vehicle just purchased 8/4/2026 19000 miles Under manufacturer warranty

As I’m getting on XXX south my dashboard starts to blackout on and off and the next thing, my vehicle shutdown. Luckily I was in traffic at a slow speed. It was very scary, I turned the engine back on and continued home to [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The instrument cluster display intermittently showed a number components in alarm state such as lane departure, collision warning, blind spot warning, ABS while driving and while parked then seemed to clear and go back to normal . There was no indication of a problem wi09th steering or braking.

Had the update on the cluster, the infotainment system with go black or lag at random times

Vehicle has physically and forcibly moved both forward and backward, on its own, after being placed in Park and the engine turned off — including after occupants have exited the vehicle. This movement has struck the driver and two minor children on multiple separate occasions, as well as nearby curbs and objects, without physical injury. No warning lamps or dashboard messages appeared before or during these incidents. Because the movement occurs after occupants have exited the vehicle, it is unknown how many additional times this may have occurred unobserved. Dealer states it was unable to duplicate this condition during a test drive. During this same visit, the right front CV axle was found to be leaking grease and had lost lubricant, and required full replacement. Both front horns were also found inoperable/defective due to internal short and were replaced. Neither of these conditions had been previously reported as faulty prior to this visit. Separately, this vehicle has experienced a steering column defect. At approximately 9,000 miles, a steering wheel squeak was reported and a dust cover was replaced. During that same earlier visit, an intermittent loss of acceleration was also reported; the dealer was unable to duplicate this concern and documented the vehicle as “operating as designed.” Weeks after that visit, a knocking noise developed in the steering column. At approximately 10,000 miles, a technician found a structural through-bolt in the steering column not torque

On XXX, I was taking my Genesis GV70 out of the garage, while going reverse the car would not stop, the car’s reverse parking collision-avoidance assist did not work, the car continued by going over my mailbox, crossed the street, went over a cable box, went up the hill and stopped by taking a tree out of the ground. The car was pronounced total loss by Geico. Geico’s claim # XXX. The car is now at Copart, phone # [XXX], [XXX], lot # XXX. I have opened up a case with Genesis to have the car inspected by a professional to find out malfunctioning of the rear collision avoidance assist. I had to pressure Genesis to hire a professional to inspect the car but they are taking an enormous amount of time to get back to me with an explanation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This supplements my prior complaint, ODI #11751961, for the same vehicle. Following that complaint, an authorized dealer performed front camera and front radar ADAS calibration on 7/21/2026 and returned the vehicle as operating as designed; the manufacturer's representative confirmed in writing on 7/22/2026 that the camera had been within specification. On 7/23/2026, approximately 1:21–1:35 PM, driving in the left lane of a divided parkway with a concrete median barrier, with HDA2 and Lane Following Assist both active and indicating green, the steering wheel turned the vehicle toward the concrete barrier at least seven times, requiring manual correction each time. This occurred both with a lead vehicle approximately 4 seconds ahead and with no vehicle within more than 10 seconds ahead. Earlier the same day, driving the opposite direction with both systems active and green, the vehicle applied hard automatic braking twice with no vehicle within more than 10 seconds ahead (traffic present only in the adjacent lane); I had to manually accelerate because a following vehicle was close behind. My original complaint reported the automatic braking failing to activate; the system now also activates falsely. Additionally, the hands-on-wheel warning repeatedly illuminated while my hands were on the wheel, taking approximately 30 seconds to detect them. I have stopped driving the vehicle. The manufacturer was notified in writing the same day, and a second repair visit is being arranged.

When Highway Driving Assist / Lane Following Assist is active — confirmed by illuminated green HDA and lane assist indicators — the vehicle applies uncommanded steering torque, to the left or to the right, strong enough to force the vehicle out of its lane. This occurred on every drive, daily, from delivery on 7/2/2026 (approximately 23,200 miles) until the vehicle was brought in for service on 7/13/2026. The behavior was identical regardless of lane markings (solid, dotted, or absent) and road geometry (straight or curved), at highway speed and on local roads at approximately 30 mph. On multiple occasions the vehicle was pushed toward highway barriers (concrete median and metal guardrail, on both left and right sides) and into the oncoming traffic lane; avoiding barrier contact or returning from the oncoming lane required forceful manual correction, during which the rear of the vehicle oscillated side to side before directional control was fully regained. This occurred regardless of speed. Separately, the forward collision-avoidance / automatic emergency braking system failed to activate on multiple occasions when approaching stopped or slowing traffic, requiring hard manual braking by the driver. No warning lights displayed. An authorized dealer inspected the vehicle 7/13–7/21/2026: scans found no stored diagnostic trouble codes, road tests did not reproduce the behavior, and the dealer performed front camera and front radar ADAS calibration on 7/21/2026. I am currently mon

Back-up camera stopped working. Upon Reverse, a green screen appears that says "No Camera Signal Received. Please try again later". Green screen disappears when car is put in Drive. Issue did not correct itself upon on/off cycle. Car will be taken into dealer for repair.

On June 8, 2026, while driving home from work and actively entering the freeway, the vehicle experienced a sudden, severe, and catastrophic loss of propulsion. Despite pressing the accelerator, the vehicle completely refused to accelerate beyond 30 mph, forcing me to navigate active highway traffic at a dangerously low speed. This sudden failure to accelerate while merging onto a high-speed interstate created an immediate, life-threatening situation, leaving the vehicle highly vulnerable to a severe rear-end collision. The vehicle was towed to an authorized Genesis dealership on June 9, 2026. Genesis Motor America (GMA) corporate customer service was notified, and Case #42801757 was opened. On June 25, 2026, the dealership stated they performed code scans and test drives but could not replicate the intermittent symptom or find any stored fault codes, declaring the vehicle ready for pickup without identifying or correcting the root cause of this severe defect. When challenged on the phone regarding the severe safety risk of driving a vehicle that unpredictably loses highway propulsion, the service advisor dismissed the life-threatening concern as "hypothetical." On July 3, 2026, GMA Customer Service provided their assessment on Case #42801757, rigidly stating the vehicle is not eligible for Lemon Law relief and instructing me to follow the dealer's advice to pick up the un-repaired car. Genesis is actively using the threat of immediate loaner car charges to force an unsafe veh

Auto Start Stop seemed to have malfunction and shut the car off completely. I had to restart the car in traffic to get going. This happened twice, once going to work and once on a weekend trip to New Jersey. The only thing that's preventing an accident is you have to stop for the auto start feature to even activate.

The contact owns a 2025 Genesis GV70. The contact received notification of NTHSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

My 2025 Genesis GV70 stopped accelerating properly. There is a lag when you push on the accelerator pedal and it must be pushed about 75% before it begins to accelerate. When it does accelerate it has much less power than normal. This fault occurs constantly. The car can't accelerate normally at any time now. This is definitely a very serious safety hazard. This behavior has been reproduced by Genesis service personnel. There are no warning lights associated with the problem and no diagnostic codes are signaled. After 24 days the Genesis service personnel have no idea what is wrong.

The contact owned a 2025 Genesis GV70. The contact's spouse stated that while attempting to make a turn, the brake pedal was depressed and the accelerator pedal was inadvertently applied. The contact's spouse was unaware whether any warning lights were illuminated due to the failure. The contact stated that the vehicle unexpectedly accelerated, causing the vehicle to crash into a sidewalk and then into a ditch. No injuries were sustained at the time of the crash, and no medical attention was sought immediately following the incident. However, the contact later suffered neck and knee injuries. The contact's spouse stated that none of the air bags deployed during the crash. A police report was filed. The vehicle was towed and was later deemed a total loss by an independent mechanic. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100. The VIN was unavailable.

When slowly backing up my GV70 from a parking spot, on two occasions the brakes have slammed on. In both instances there were no cars in close proximity behind my vehicle and no hazard or obstacle was present.

The contact owns a 2025 Genesis GV70. The contact stated that while on the highway driving at 55 MPH, the vehicle suddenly stopped. There were no warning lights illuminated. The vehicle was restarted. The vehicle was towed to the local dealer, but they were unable to determine the failure. The vehicle was not diagnosed or repaired. The contact was provided a loaner vehicle. The manufacturer was contacted, and a case was opened, but no additional assistance was provided. The approximate failure mileage was 13,500.

The vehicle has experienced recurring malfunctions involving the electrical system, driver-assistance/safety systems, transmission, braking system, door access sensors, and starting system. Specific issues include sudden braking events, erratic lane assist steering intervention, transmission slipping and gear slamming, intermittent loss of exterior door sensor function, failure of rear hatch access, repeated no-start conditions, dashboard warning messages, and random activation or malfunction of safety sensors. The vehicle and all affected components remain available for inspection upon request. These failures created significant safety risks to myself and others due to unpredictable braking, steering interference, drivability concerns, and the possibility of becoming stranded during interstate travel and adverse weather conditions. Some issues have been reproduced intermittently and documented through dealership service visits, vehicle logs, photographs, videos, and communications with Genesis Consumer Affairs; however, the dealership has indicated that certain conditions were difficult to duplicate consistently, particularly because many failures occur during wet, cold, snowy, or icy weather conditions not present during inspection periods. The vehicle has been inspected by Genesis dealerships, Genesis Consumer Affairs representatives, towing personnel, and is currently involved in a BBB AUTO LINE case. Prior to several failures, warning symptoms included dashboard alerts,

This happened in an Enterprise rental car. Now I will be fighting against loss of rental and rental damages to car my insurance company provided because of a claim on my personal vehicle. I was driving northbound 270 merging onto westbound 64 in St. Louis, Mo, when the back windshield spontaneously exploded. I thought it was a gunshot, checked my body for damage; none found. Looked in my rear view mirror and saw the entire back windshield was completely cracked.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver assist systems, including lane keeping assist, forward collision avoidance/braking system, and related exterior sensor systems, are malfunctioning. The lane assist system has taken unintended control of steering, and the braking system has activated without cause. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has exhibited unintended braking and steering intervention during normal driving conditions. Most recently, the lane assist system abruptly jerked the steering wheel while passing a side road opening, forcing the vehicle into a curb and causing damage. These unpredictable actions create a high risk of collision, loss of vehicle control, or being struck by other vehicles, especially in active traffic conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought to the dealership for inspection; however, the issues were not reproduced during testing. Testing occurred under dry weather conditions, while the malfunctions primarily occur in wet, cold, snowy, or icy conditions. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by an authorized Genesis dealership service department. Genesis Consumer Affairs has been notified and is

This is my second GV70 I had a 2024 and now a 2025. They had to buy back my first car due to the exact same issue. I was assured that the new model which I bought a different Hyundai in between the two GV70’s. I have owed over 100 cars and I truly love the Genesis but the SUV is Totally Unsafe to drive with the cruise control. The cruise control will slam on or firmly apply the breaks for zero reason. You will be driving no one around at all and the breaks come on. I have been almost rear ended several times. This happened the very first day I drove the car on I75. It happens daily that I am on I75 so I now only use the cruise control when there is no traffic. On my way to Lexington it happened 5 times. But now it’s getting worse. This will eventually kill somebody. I have been very nice but once I got tired of waiting for the dealership to do something about it I went to Genesis directly and now the dealership refuses to let me come back due to my complaint. The dealership Genesis of West Knoxville refuses to fix the problem and Genesis told me to go to the BBB. . Well the BBB is not the answer if someone dies due to this very serious situation. PLEASE help before someone dies. I have had two different dealerships service department people tell me they seen this before and even my first Genesis rep said this is an issue now they all say they never said it. And Genesis even took my advocate away and gave me a new one that I had for months and months and within a few days the

I am writing to formally escalate a serious unresolved issue with my Genesis vehicle and the service experience I have received from Genesis of Huntington. My vehicle has experienced repeated and dangerous malfunctions despite multiple repair attempts. The most concerning issue is that the vehicle suddenly stops functioning properly while driving, accompanied by all dashboard warning lights flashing. In order to continue driving, I have had to turn the vehicle off and restart it. The vehicle has been brought back to the dealership multiple times for the same problem. Each time I was informed that the issue had been repaired and that parts had been replaced. However, the problem continues to occur even after these repairs. One of the most alarming incidents occurred while I was driving from Huntington back to Queens with my wife and newborn child in the car. The vehicle malfunctioned again, forcing me to stop and restart the car while on the road. This situation created a serious safety risk for my family. Additionally, the vehicle has been kept by the dealership for extended periods during repair attempts. As of my most recent interaction, the dealership had the vehicle for nearly two weeks during the third repair attempt for the same issue. Despite this significant amount of time, the problem remains unresolved. Compounding the issue is the lack of communication from the dealership. My attempts to contact the service department and management for updates have often gone unan

Loss of power, warning to check EV system.

The contact owns a 2025 Genesis GV70. The contact stated that while driving the vehicle, it failed to exceed 15 MPH. The vehicle was taken to the dealer, where the Integrated Charging Control Unit (ICCU) was replaced. Additionally, the contact stated that while driving on several occasions, the instrument panel unintendedly turned off. The failure had been occurring intermittently. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed unless the failure occurred during the diagnostic test. The vehicle was not diagnosed or repaired. The contact learned online that another vehicle owner had experienced the same failure. The manufacturer was notified of the failure and informed that the report would be escalated to the correct department. The failure mileage was approximately 11,475.

My vehicle failed while in motion. I lost power to the vehicle and power steering. Just before the car failed, I heard a pop and a warning light came on that said "Check Electric Vehicle System". The car's ICCU failed and caused failures of the battery and 12v battery. My safety and everyone on the road around me's safety was put at risk when I lost the ability to accelerate or use power steering. The car was towed to a dealer and the dealer confirmed the issue. The ICCU failure and failure of the vehicle while in motion is directly related to a previous safety recall (025G) for which repair work was done on my vehicle. The recall repair was ineffective as the very issue it was intended to resolve still happened to me in a 1 year old car with only 8,000 miles.

On Feb. 2, While driving slowly in a school zone, with no cars in front of me, my car proceeded to abruptly brake over and over 5 times. The warning came on the dash "front end collision". I also had NO CONTROL over the car! I was extremely fortunate not to be rear ended during this event. At that time I immediately called my Genesis dealer who asked if it was snowing and often this can occur! What???? No it was NOT snowing and HOW could I drive a car knowing that this dangerous event can happen????? The Service Advisor was NOT very helpful, offered NO solutions and I was very scared driving my car home to say the least! Today, Feb. 3 (the next day following this incident) I called my Genesis dealer again asking for the Service Mgr. The car was now showed a warning light indicating a malfunction in the Active Air Flap system and the Service Mgr. informed me that the car is NOT SAFE to drive and they would tow it to the dealership.

I was heading home early in the morning on 12/13/2025 to drop a few passengers on Springfield avenue heading east in Champaign IL (the Main Street) and the other vehicle came from 5th st heading north (5th street is a side street with a stop sign at that intersection). As I approached the intersection I saw the car come forward and then come to a complete stop before the intersection I assumed to look both ways. I was 10 feet away from the intersection when the car tried to speed across the intersection and I stomped on the brakes but it wasn’t enough to stop the collision from occurring while the FCA failed to kick in. The FCA frontal collision avoidance assist did not work when a car pulled out right in front of me. Since the car pulled out in front of me at the last second on a 25mph street my car collided into the reckless driver who had a stop sign and I had the right away. The car is currently in bad condition and the radiator got destroyed at the point of impact it’s currently at a collision repair center for inspection and repair. I gave a verbal explanation to the insurance company at this time there are photos to of the frontal area from the collision. There were no warnings that went off the night of the collision the FCA just failed to kick in resulting in an accident, when its primary job is stop a frontal collision it failed to do so.

The contact owns a 2025 Genesis GV70. The contact stated that the A/C system had become inoperable. Additionally, the contact stated that while driving 30-40 MPH, the defroster failed to engage as intended, causing the windows to become foggy. The contact pulled over to the side of the road to wipe the windows. The contact stated that the failure persisted while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because there were 25 other vehicles of the same model year that were ahead of the vehicle for the same failure. The vehicle was not yet diagnosed or repaired. The contact stated that the repair was urgently needed because the contact resided in Southern Florida, where the weather was significantly humid, causing the windows to be foggy while driving. The manufacturer was notified of the failure and informed the contact that another dealer would be contacted for the repair; however, the contact had not received a call back from the manufacturer after several days. The failure mileage was approximately 13,000.

I started leasing this car brand new in April. The most problematic issue I have encountered is the false emergency breaking when backing up, which has almost gotten me into an accident multiple times. It happens randomly when the car is in reverse and it's never triggered by anything that's actually in the way while backing up. It's like a glitch. And when it break-checks me, it's an intense jolt that scares me every single time, it feels like I ran into a wall. When I have tried to make a quick maneuver to turn around with oncoming traffic, it'll break check me (again for now reason) so I'm stuck, then I have to put the car back into drive, then reverse again, then drive to go. It's not a smooth or safe system at all. This is a major safety issue and I have read about other people complaining about this as well. I have gone to the dealership I purchased the car from in South Bay, and Jason in the service department attempted to turn off all driving assist signals which didn't do anything. Then I took it to Santa Monica Genesis twice and they attempted to turn off all safety features as well, but the false emergency breaking has continued happening.

I was driving on the road when suddenly the car started an alarm sound, with the message in the heads up display to "stop immediately and check the brake system". I pulled over into the nearest side street and parked the car. When I put it back in drive, I had lost power steering, and half of the warning indicators had lit up, including but not limited to: power steering warning, brake warning, charging system warning, oil pressure warning, master warning light, parking brake and brake fluid warning, ABS Warning, and AWD warning. I tried holding down the parking brake button, and the first time all the lights went away for 5 seconds, but then they all came back again. I restarted the car a few times, and each time I got the same "check brake system" message as well as all the warning light symbols. I was not able to drive my car at all to remove it from in front of other peoples houses. I had to tow the car to the dealership, and the SOS button on the car did nothing. No warning lamps, messages, or similar symptoms had appeared prior to the failure, they all showed up after the "check brake system" alert appeared. 6 months ago I had another problem with the car, where past the speed of 30 MPH, the car would not shift gears up to a higher one. It kept increasing the RPMs when trying to go faster but would not shift gears, leaving me unable to safely match the speed of traffic and having to drive all the way to the dealership with my hazard lights on.

The contact owns a 2025 Genesis GV70. The contact stated that while the vehicle was parked and occupied or while driving, the infotainment system displayed a blank screen. No warning light was illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The vehicle was repaired, and a software update was performed. The contact related the failure NHTSA Campaign Number: 25V105000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 6,000.

When I press the gas pedal halfway or 3/4 nothing happens - which is really bad in heavy traffic situations. On the highway, I floored it and the RPM was racing but it wouldn't shift up, so the engine was racing but there was no acceleration at all. I backed off and accelerated lightly, it would speed up. Scary. I have stomped on the accelerator it will rev to between 4 and 5 thousand rpms never up shifting or accelerating. Happens to frequently and I only have 11,000 miles on the vehicle. Genesis service can't locate the issue.

Newly purchased 10 months ago and both right and left headlight inner lenses are covered in condensation. Blurs the LED light illumination. Reduced night illumination for maximum distance of road hazards. Increased chance of premature bulb failure due to direct exposure of moisture/water vapors. Unreliability of critical lighting safety requirements.

Dear National Highway Traffic Safety Administration, I am submitting this complaint regarding a persistent and concerning issue with my brand-new 2025 Genesis GV70. Since shortly after purchasing the vehicle in April 2025, I’ve experienced a loud metal-to-metal noise when reversing down my driveway — an incline where the issue consistently presents itself. Timeline of Events: June 9, 2025 – I brought the car to the dealership service department, reporting the metal-on-metal braking sound. Despite the fact that the sound occurs every time I reverse down my driveway, I was told that the dealership could not replicate the issue and was told the noise was “normal.” July 8, 2025 – After escalating my concern to Genesis Customer Service, an arrangement was made for a service technician to pick up my vehicle for further investigation. I captured a video of the technician reversing the car from my driveway, clearly demonstrating the noise. July 10, 2025 – I was contacted again and told that no issues were found, and the braking noise was again dismissed as “normal.” However, I have since received a loaner Genesis GV70 (white in color), which does not exhibit the same noise when backing down the same driveway, proving that the issue is not characteristic of all GV70s. Supporting Evidence: I have video evidence comparing both vehicles (loaner vs. my own) reversing down the same driveway. My car (black GV70) emits a distinct metal-to-metal squealing noise, while the white loaner vehicle

Airbags failed to deploy after pre-collision system did not activate nor did the emergency breaking activate. I struck a larger SUV while traveling ~35 mph broadside and there was no assistance from the vehicle safety features. It is unknown to me if any of the components have been adequately assessed since. I am concerned that the vehicle may be resold without proper inspection and has to potential to injure other parties in the future.

The vehicle has 1500 miles on it. I was driving around 40mph when the engine suddenly lost power and the immobilization light appeared. I was no longer able to accelerate. I coasted to a side street where the vehicle placed itself in Park. I restarted the vehicle and it worked. The next morning, the vehicle would not start and the immobilization light was present again. After checking the key fobs and battery, roadside assistance and I could not find the issue. Remote start from the app also did not work. It was towed to the dealer for assessment which is where it currently sits. If this happened on my regular highway route, I would possibly be stranded in the middle of the highway endangering me and others.

I am writing to report a serious safety incident involving my 2025 Genesis GV70 and to formally demand a replacement with an identical new vehicle of the same make and model. My current vehicle, which has approximately 3,100 miles on the odometer, experienced catastrophic safety failures on [XXX] in Northern Virginia that could easily have resulted in a severe accident. While driving on a very busy road, my vehicle suddenly became unable to accelerate beyond 5 miles per hour despite fully depressing the accelerator pedal. This dangerous malfunction forced me to pull over into a parking lot for safety. Upon attempting to restart the vehicle, I encountered another serious issue: the engine continued to turn over even after removing my finger from the ignition button. Due to these severe safety defects, I am explicitly requesting and will accept nothing less than a complete replacement with a new 2025 Genesis GV70 of identical trim and specifications. This request is non-negotiable given the serious nature of these safety failures and the potential risk to human life they represent. Vehicle Information: - Model: 2025 Genesis GV70 - VIN: [XXX] - P [XXX] ] - Current Mileage: 3,100 - Dealer: Genesis, Springfield, VA These dangerous malfunctions have rendered the vehicle unsafe to operate and unfit for its intended purpose. I require immediate action in the form of: 1. Complete replacement with a new, identical 2025 Genesis GV70 2. Coverage of all associated costs and fees related t

All of the surround view camera are very out of alignment cause 4 major blind spot in the safety feature

Breakers apply pressure even when fluid says it’s normal. Had it checked out, breaks go out super quick. The surround view cameras show four very prevalent blind spots. Seats micro adjust and inflate during all drive modes. Causing driver to move up or down slowing during the duration of the drive.

The display in front of the driver which includes speedometer and tachometer, and other info went completely black. A small air bag warning light was the only functioning part of the display, so I assume that the air bags were not operational. Most associated functions such as cruise control were lost. The center accessory display was okay: the radio and navigation seemed okay, for example. The dealer asked me to drive it in to the dealership, which I did with a certain amount of apprehension. He has provided me with a "loaner". He said that I was not the first such failure he has seen at his dealership.