Page 2 of 2 · complaints 51–99 of 99

2018 Genesis G80 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Unknown or Other
Filed Oct 18, 2023NJ

The driver side, back passenger door will not open. The automatic locks and handles do not release the door. This is not related to any accident. The issue developed suddenly and poses a huge issue for exit from the car during an emergency. The issue is reported on the internet by multiple Genesis and Hyundai owners and appears to be a known issue with no action taken to resolve by Genesis/Hyundai. There were no warnings or lights indicating a problem. The Genesis call number says they are not aware of the issue. The car has low mileage (<40,000).

Steering
Filed Sep 28, 2023CA

When taking long curves, the steering wheel binds in the direction of the turn, causing oversteer. Requires driver to make an exaggerated movement to return to property steering. When this occurs the steering wheel will not return to center without driver intention. This occurs whether the lane assist is on or off. It also does not seem to be temperature driven, as it happens in the heat and cold. Vehicle is out of warranty. Took to local mechanic and although was able to replicate, was not able to provide an explanation without the expense of completely tearing down steering components. I noticed it first starting to occur after I purchased it used in October 2022. It still occurs multiple times a day.

Engine
Filed Sep 25, 202343,628 milesCA

The contact owns a 2018 Genesis G80. The contact stated while driving at an undisclosed speed, there was white smoke coming from underneath the hood. The contact stated that in December of 2019 the vehicle was serviced at the dealer for a service appointment and unknown recall repair for the turbo fluid injector. The contact stated that the vehicle had experienced the failure like the description of the safety recall which was completed in 2019. The vehicle was taken to the dealer. The vehicle was diagnosed with leaking turbo fluid onto the exhaust manifold. The contact stated that the left side turbo oil feed pipe needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 43,628.

Steering
Filed Aug 30, 2023NY

Since August of 2022 , every time I go over road imperfection my steering shakes badly , even though it is intermittent , every time I bring it in to the dealer they cannot seem to replicate it, it is getting worse to the point that I know when it is going to happen . I do not think the dealer is road testing the car , they just plug it in a diognastic machine , my car does not need a technician , but a mechanic

Seats
Filed Aug 29, 202340,000 milesCA

The contact owns a 2018 Genesis G80. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the driver's seat, and the seat suddenly shifted. Upon visual inspection, the contact observed that the seat was not sufficiently secured to the floor bracket. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

Steering
Filed Jul 25, 2023GA

The steering wheel will get stuck when turning into a curve,

Steering
Filed Jul 7, 2023PA

Steering linkage intermittently causes steering wheel to bind when making an extended curve turn. Steering wheel will not return to center without driver effort. If not returned manually, vehicle will continue to veer to the side of the road. First occurred in July 2020 at mileage 27300. Vehicle taken to dealership where purchased (Davis Hyundai) for inspection. Service advisor stated they were aware of the issue and would replace necessary component under warranty. Issue resolved. Issue occurred again in December 2022 at mileage 47500. Selling dealer advised they were unable to service vehicle again as they no longer had the Genesis franchise. Was told to contact Fred Beans Hyundai in Doylestown PA. Contacted them on January 18, 2023 at which time the warranty was still in effect and advised service associate of the intermittent steering issue. Dealer could not service vehicle until February 27, 2023. Took the vehicle to them on February 27th for service. Service advisor said warranty had expired. This was true as of February 15th, 2023 not on January 18th 2023 when they were notified of the issue. Service advisor indicated they could not replicate the problem and therefore would not perform repair unless approved by Genesis. Over the past 6 months I have corresponded with Genesis Customer Service in an attempt to get the repair covered under warranty. I have been unsuccessful in getting this resolved. I continue to be told by the Genesis Customer Service associate [XXX] tha

Engine and Engine Cooling
Filed Mar 31, 202345,000 milesCT

The contact owns a 2018 Genesis G80. The contact stated that while driving approximately 35 MPH, there was white smoke coming from underneath the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo pipe seal had failed causing oil to drip onto the exhaust manifold causing the white smoke. The contact was informed that the turbo charger oil supply pipe needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V538000 (Engine and Engine Cooling) but the failure occurred. The failure mileage was 45,000.

Engine
Filed Feb 18, 2023CA

The oil pressure light comes on intermittently - often at low RPMs and then goes away at higher RPMs. It is a very expensive repair and appears to be just due to a faulty oil pressure sensor. The light causes issues because it covers up whether there is another more serious problem that needs attention.

Back Over Prevention › Sensing System › Camera
Filed Jan 29, 2023VA

After starting the car to leave home, the backup camera would not display. Placing car in reverse, the screen did not change from its MAP/nav display. Several other dash controls were also inoperable. It seems the car did not "initialize" successfully yet did not display any warnings. Unknown if any ADAS such as cross traffic or blind spot were inactive. Stopping and starting the car a second time resolved the issues. But, with no warnings, what could have happened if a driver did not notice the issue and do a "restart"? Too many software bugs.

Steering
Filed Dec 29, 2022VA

Steering becomes unresponsive after highway speed for an hour or more. Feels like sticking or binding (loss of power assist?) and considerable effort needed to adjust vehicle direction. Most notable on exit ramps. Several times I came close to going off an exit ramp onto the shoulder. Even driving along a straight highway the steering is no longer smooth or consistent. Thus, steering is very unpredictable. This is definitely a safety issue. This started at 29,000 mile about 2 weeks ago and has not gone away. The first dealer service appointment is in 2 weeks. No visible error lights.

Steering
Filed Dec 6, 2022MA

Genesis installed dated technology (3G modules) for their connected services knowing 3G was being discontinued within 4 years of installing the technology. On December 31, 2022, Genesis will cease providing connected services to this car and model years 2017-2019. Genesis Connected services provides critical emergency services such as crash detection as well as numerous safety features, vehicle diagnostics, warnings, and navigation. All of these will no longer be available and Genesis has offered no plan to fix the issue. The G80 also has a stability issue when driving without the lane keeping assist feature engaged. The car struggles to stay in a constant direction, essentially pulling from side to side. The driver is forced to constantly make corrections while driving. Essentially, the driver is required to make corrections, via the steering wheel, every second or less when at highway speeds. However, even at lower speeds, there is a constant battle to keep the car steady in one direction. There’s a constant pulling from side to side.

Air Bags
Filed Nov 14, 2022AZ

Red light for showing no airbag keeps coming on whether someone sitting in passenger seat or not. Going to contact dealer to see about looking at airbag sensor.

Engine
Filed Aug 9, 202238,500 milesMD

The contact owns a 2018 Genesis G80. The contact stated the vehicle was making a knocking sound from underneath the hood of the vehicle near the engine. While the contact was attempting to accelerate the vehicle displayed a hesitation while idling or driving at various speeds. The check engine warning light was illuminated. The contact had taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,500.

Power Train
Filed Jun 8, 202231,158 milesMI

The contact owns a 2018 Genesis G80. The contact stated that while operating the vehicle, the transmission would erroneously switch from drive(D) to neutral(N). The contact indicated that the failure mainly occurred after driving in reverse and then shifting to drive(D). Also, while driving at various speeds, the steering wheel remained seized and would not return to the center without additional force being applied. The failure had occurred while turning in either direction. The vehicle was taken to the local dealer who was unable to duplicate the failure; no service was performed. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 25,000. The contact has stated that the correct mileage at the time of failure is actually 31,158. All issues with the vehicle have been resolved.

Unknown or Other
Filed Feb 26, 2022AZ

Glass in front of the moon roof exploded outward. Corners where collapsed inward. Traveling aprox. 50 mph. Clear sunny day. No traffic in front or behind. My first thought was flat tire. Glass was standing straight up with a 2 in gap in the center. The next one may completely leave the vehicle and cause an accident. Not looking for reimbursement. Paid by insurance. I think there was some sort of pressure on the glass to cause the damage making it a product defect.

Latches/Locks/Linkages › Doors › Latch
Filed Nov 23, 202166,590 milesFL

The contact owns a 2018 Genesis G80. The contact stated the rear driver’s side door failed to lock or unlock. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 66,590.

Tires
Filed Oct 22, 2021PA

275.35r19 96w Continental Procontact TX Between 12-15k miles I had my two front tires form sidewall bubbles. The first bubble resulted in a blowout. Now at about 24k miles I'm told by the dealer the tread on my rear tires is almost gone. One rear tire, also, loses air monthly. I drive mostly locally and my longest trips are not greater than 70miles. I park in my driveway rarely where anything can hit the sidewall. For four tires to fail at this mileage indicates to me there is a serious flaw with the manufacturing.

Unknown or Other
Filed Oct 14, 2021FL

Whenever I make a prolonged right hand turn the steering wheel sticks in that position until it is MANUALLY returned to center. For example, taking an on-ramp than is a large ‘U’, the vehicle steering wheel ‘sticks’ in the turned position to the right. I can take my hand off the wheel and it stays there until it is forcibly turned back to center. This has been going on since I owned the vehicle, but it has never been unrecoverable. It’s happened every time I take the same on-ramp…every time.

Steering
Filed Sep 27, 2021AL

In general, when you release your grab from the steering wheel, it automatically return to a straight position, but when I steer my vehicle to the right then steering wheel is fixed in to the right position and not turning back, only way to steer in the front direction is using your force to steer it, which means if I failed to steer the wheel into the straight position then my car will get out of the lane and eventually collide with other structures, vehicle, or person I complained this many times before today to Genesis of Auburn service center but answer I received every time from the service center is they found nothing wrong, but the problem is getting worsen now, back then it only happens on the high-speed in highway but now it occurs in low-speed while driving in city

Service Brakes, Hydraulic
Filed Aug 24, 2021SC

The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes
Filed Jun 23, 2021OR

The contact owns a 2018 Genesis G80. The contact received notification of NHTSA campaign number: 21V160000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the contact has not notified the manufacturer of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer would like to withdraw complaint.

Service Brakes, Hydraulic
Filed May 24, 2021MD

The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Visibility/Wiper
Filed Apr 6, 202122,500 milesNY

I WAS DRIVING DOWN THE HIGHWAY AT 70MPH, NO OTHER VEHICLE IN FRONT OF ME. THE MOVABLE SECTION OF THE SUNROOF EXPLODED WITH A LOUD BANG AND GLASS RAINING DOWN ON ME AND MY PASSENGER. ALL WIDOWS CLOSED, SUNROOF CLOSED, SUNSHADE OPEN. 60SUNNY MORNING. I'M EXTREMELY CONFIDENT THAT NOTHING HIT THE ROOF. I HAB NEVER HAD AN ISSUE WITH THE ROOF AND ACTUALLY SELDOM OPEN IT....

Electrical System
Filed Feb 23, 202122,000 milesFL

THE GPS, RADIO AND OTHER ELECTRONIC NOTIFICATION SYSTEM ARE MALFUNCTIONING SUCH THAT THEY EITHER FREEZE UP OR GIVE ERRONEOUS INFORMATION BEGINNING WITHIN MINUTES AFTER THE CAR IS STARTED. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS AND THE DEALER' S SERVICE DEPARTMENT CLAIMS IT IS A PROBLEM WITH SIRIUSXM AND OUT OF THEIR HANDS TO FIX. HOWEVER, A GOOGLE SEARCH REVEALS NO EVIDENCE THAT SIRIUSXM IS HAVING ANY TRANSMISSION PROBLEMS AND IT STILL WOULD NOT EXPLAIN THE WIDESPREAD ELECTRONIC MALFUNCTION. THE DEALER CAN NOT SAY WHEN THIS PROBLEM WILL BE SOLVED. I AM CONCERNED THIS ISSUE FORETELLS A POSSIBLE MORE SUDDEN, CATASTROPHIC FAILURE OF THE AUTOMOBILE'S ELECTRONIC/COMPUTER SYSTEM WITH POTENTIALLY DANGEROUS CONSEQUENCES TO THE DRIVER AND ANY PASSENGERS. THE DEALERSHIP IS COCONUT CREEK AUTO MALL. 4960 NORTH STATE ROAD 7, COCONUT CREEK, FL. 33073 CONTACT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB

Unknown or Other
Filed Aug 22, 202012,000 milesPA

THE CONTINENTAL TREADWEAR 400 TIRES THAT COME WITH THIS CAR ARE DANGEROUS. I HAD ONE SIDEWALL BLOWOUT AT ABOUT 35 MPH AFTER LESS THAN 6000 MILES OF DRIVING, AND HAD THE REPLACEMENT TIRE, NEW, DEVELOP BUBBLES ON THE SIDEWALL AGAIN AFTER LESS THAN 6000 MILES DRIVING, AND REPLACE THIS TIRE WITH ANOTHER BRAND. I CONTACTED CONTINENTAL TIRE CONCERNING THIS PROBLEM, BUT HAVE TO DATE RECEIVED NO RESPONSE. MANY TIRE REVIEWS ALSO POINT OUT THIS PROBLEM.

Tires
Filed Aug 12, 202020,000 milesFL

TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A YELLOW WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND DISCOVERED THE PASSENGER'S SIDE TIRE SIDEWALL WAS BLOWN OUT. THE CONTACT ALSO STATED THAT THE CHECK YOUR TPMS WARNING MESSAGE ALSO ILLUMINATED ON THE INSTRUMENT PANEL SOON AFTER THE FAILURE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND HAD THE TIRE REPLACED. THE TIRE WAS PART OF A REPLACEMENT SET OF TIRES WHICH WERE REPLACED BY THE GENESIS DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRE WAS 20,000.

Structure › Body
Filed Jul 24, 202016,230 milesCA

WHILE DRIVING APPROXIMATELY 55/MPH ON THE 210 FWY. WEST; I HEARD A JARRING POP/EXPLOSION. I THEN SAW BLACK FLYING DEBRIS ON THE PASSENGER SIDE OF THE CAR. WHEN I ARRIVED AT MY DESTINATION, I SAW THAT THE GLASS FROM THE REAT PART OF THE PANORAMIC ROOF HAD SHATTERED AND SETTLED INTO THE SHADE COVERING. I DID'T SEE ANY DEBRIS ON THE ROAD, OR ANYTHING TOSSED FROM ANOTHER CAR. THE CAUSE OF THE INCIDENT IS UNKNOWN. I DID ADVISE MY INSURANCE CARRIER OF THE INCIEDENT, BUT HAVE NOT YET FILED A CLAIM, AS I AM WAITING TO SEE IF THE DAMAGE IS COVERED UNDER THE CAR'S WARRANTY.

Tires
Filed Jun 5, 20206,000 milesNY

TL* THE CONTACT OWNS A 2018 GENSESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19 N/A, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE RAN OVER A POTHOLE AND THE TIRES EXPERIENCED BLOWOUTS. THE TIRE WERE NOT THE VEHICLE ORIGINAL TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES WAS 6,000.

Unknown or Other
Filed Nov 14, 20195,100 milesVA

DURING COLD DAYS, WHEN I HAVE THE HEAT RUNNING, IT FLOWS FINE WHEN SET TO UPPER BODY AND WINDOWS. WHEN THE HEAT IS SET TO FEET EXCLUSIVELY, IT FLOWS TO THE FRONT WINDOW VENTS MORE THAN TO THE FEET. SETTING THE FAN TO MAXIMUM, THE HEAT BLOWS OUT OF THE FRONT WINDOW VENTS MORE THAN TO THE FEET. I TOOK THE VEHICLE TO GENESIS OF CHANTILLY VIRGINIA. THEY COMPARED THE AIR FLOW WITH A SIMILAR VEHICLE AND THEY REALIZED IT IS WAS BLOWING THE SAME WAY. THEY AGREED WITH ME THAT IT IS A BAD DESIGN AND NOTHING THEY COULD DO. WHEN DRIVING IN COLD WEATHER, DRIVER CANNOT SET THE HEAT EXCLUSIVELY TO FEET AT MAXIMUM SPEED, SINCE THE HEAT FLOWS TO THE WINDOW VENTS INSTEAD TO THE FEET. THIS CAUSES SEVERE HEADACHE AND DRYNESS TO THE FACE. THE FEET REMAIN EXTREMELY COLD WHILE DRIVING.

Wheels
Filed Sep 25, 20196,500 milesMN

SIDEWALL FAILURE OF CONTINENTAL PROCONTACT TX TIRES. SEVERAL BUBBLES IN SIDEWALL. DEALER CLAIMS IT MUST BE FROM ROAD HAZARD.

Tires
Filed Aug 16, 201914,000 milesID

TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL PROCONTACT TX TIRES, SIZE: 245/40R19 (NA). THE CONTACT STATED THAT BOTH FRONT TIRES SHOWED BUBBLES ON THE SURFACE. THE CONTACT STATED THAT THE TIRES WERE ORIGINAL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO TETON HYUNDAI (LOCATED AT 1350 YELLOWSTONE AVE, POCATELLO, ID 83201, (208) 417-0844) WHERE IT WAS DIAGNOSED THAT BOTH FRONT TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 14,000. THE DOT NUMBER WAS UNKNOWN.

Engine
Filed Aug 9, 201915,000 milesFL

WENT TO THE DEALER TO REPORT A SMELL COMING OUT OF THE ENGINE AS WELL AS A SQUEAKING NOISE WHEN THE ACCELERATOR IS PRESSED EITHER STATIONARY OR IN MOTION. THE DEALER REPRESENTATIVE TOLD ME THAT THERE IS A RECALL ON THE CAR BUT THEY DON'T HAVE A REMEDY YET. I READ ABOUT THE RECALL. ON MY QUESTION 'WHAT IS GOING TO HAPPEN IF THE ENGINE CATCHES FIRE?' THE REPRESENTATIVE TOLD ME THAT THEY HAVEN'T SEEN ANY CARS OF THIS MODEL TO CATCH FIRE YET. I WONDER WHAT NEEDS TO HAPPEN SO THE MANUFACTURER IS MORE PROACTIVE ADDRESSING AN ALREADY ISSUED RECALL WHEN A SEVERE ACCIDENT LIKE ENGINE FIRE COULD HAPPEN? SHOULDN'T NHTSA FORCE HYUNDAI IN THIS INSTANCE TO IMMEDIATELY REPAIR THE AFFECTED VEHICLES? DO WE NEED INJURIES AND DEATH IN ORDER TO TAKE CHARGE?

Steering
Filed Jul 31, 2019879 milesNJ

TIRES DEVELOPED BUBBLES IN SIDE WALLS ON TWO TIRE. ALSO CAR WAS DIFFICULT TO CONTROL ON INTERSTATE HIGHWAYS FOR THE SPEED LIMIT. ALWAYS FIGHTING THE STEERING WHEEL TO STAY IN LANE. I AM 80 YEARS OLD AND THERE WERE MANY COMPLAINTS OF FLATS AND LOSE OF CONTROL THAT I DECIDED TO REPLACE ALL THE TIRES. I CONTACTED HYUANDAI AND ALSO CONTINNENTAL AND WAS GIVEN NO SATISFACTION.ON GOING COMPLAINTS ABOUT ROAD NOISE ON THE OLD TIRES AND THE NEW TIRES HAVE NOT BE RECTIFIED.. MECHANIC SAID LOW PROFILE TIRES ARE THE CAUSE OF BOTH. CAR WAS IN MOTION WHEN THE PROBLEMS OCCURRED

Wheels
Filed May 28, 201922,500 milesMD

HAVE HAD A TIRE BUBBLE AT LESS THAN 6K MILES. NOW HAVE A GASH IN THE INNER SIDEWALL AT 22K MILES. THE QUALITY OF THESE TIRES ARE SUB PAR. UPON REMOVAL OF THE TIRE THAT THE INNER SIDEWALL BLEW, THERE WAS UNEVEN WEAR IN THE MIDDLE OF THE TIRE, THERE ARE NO ALIGNMENT PROBLEMS. THESE TIRES ARE A SAFETY HAZARD.

Power Train
Filed Apr 22, 20199,000 milesCA

1. STATIONERY. APPROXIMATELY 50% OF THE TIME WHEN I SWITCH GEARS FROM REVERSE TO DRIVE THE GEAR SLIPS INTO NEUTRAL. IT TAKES 2-3 ATTEMPTS AND THEN FINALLY STAYS IN DRIVE. ONE TIME I HAD TO PUT CAR IN PARK AND THEN SHIFT INTO DRIVE BECAUSE IT WOULD NOT STAY IN DRIVE. THIS HAPPENS EVEN THOUGH I AM PRESSING FIRMLY ON THE BRAKE AND AM PUSHING THE SHIFT BUTTON. 2. WHILE CAR IS MOVING. 3 TIMES SINCE I HAVE OWNED THIS VEHICLE THE FOLLOWING HAS HAPPENED WHILE I AM DRIVING ON CITY STREETS AND HIGHWAYS. WHEN I AM DRIVING, AND I GENTLY APPLY THE BRAKE IN ORDER TO MAKE A TURN AND THEN ACCELERATE IN ORDER TO COMPLETE THE TURN AND MERGE ONTO THE STREET OR HIGHWAY, WITHOUT MY REALIZING IT THE TRANSMISSION HAS SLIPPED INTO NEUTRAL AND THE VEHICLE WILL NOT ACCELERATE. THE GENESIS DEALERSHIP AND GENESIS CORPORATE HAVE BOTH INDICATED IT'S MY IMAGINATION AND THAT NOTHING IS WRONG WITH THE VEHICLE.

Wheels
Filed Mar 5, 201912,000 milesMI

THIS CAR WAS PURCHASED JULY 2018, SINCE THEN IVE HAD 3 FLAT TIRES. THE TIRE ARE MADE BY CONTINENTAL TIRE COMPANY. THE SALESMAN AT THE DEALERSHIP HAS INFORMED ME HE THEY HAVE EXPERIENCED MULTIPLE CASES OF FLAT TIRES FOR THE CONTINENTAL BRAND. ACCORDING TO THE DEALER SALESMAN "THERE IS A FOAM LINING USE FOR VIBRATION DAMPENING WHICH HAS COMPROMISED THE INTEGRITY OF THE TIRE". AT $ 400 PER TIRE, HE WAS BOTH CONCERNED AND HAPPY TO SEE SALES INCREASE IN THE SERVICE DEPARTMENT ONE TIRE HAD A SIDE BULGE AND I DROVE WITHOUT NOTICING FOR WHO KNOWS HOW LONG,, THE OTHER 2 FLATS HAPPENED GOING OVER 1 POT HOLE.ON A SIDE STREET GOING 25 MPH. AS A RESULT I WONT DRIVE THIS VEHICLE IF IM GOING SOMEWHERE WHERE I EXCEED 45 MPH DUE TO THE DANGER OF GETTING A FLAT GOING FASTER.

Wheels
Filed Jan 22, 20199,010 milesGA

OEM TIRES ON MY 2018 G80 SPORT ALREADY WAS SIDEWALL BUBBLES ON THE FRONT TIRES WITH LESS THAN 10K MILES. THESE ARE DEFECTIVE TIRES THAT SHOULD BE RECALLED.

Wheels
Filed Jan 8, 20194,000 milesNJ

CONTINENTAL PRO CONTACT TIRES HAVE BLOWN OUT 3 TIMES. THESE ARE DANGEROUS TIRES. THE SIDEWALKS ARE WEAK. THESE ISSUES HAVE BEEN EXPERIENCE WHILE DRIVING ON THE HIGHWAY.

Unknown or Other
Filed Dec 16, 20182,000 milesNJ

THERE ARE SO MANY COMPLAINTS REGARDING THESE TIRES. I DEVELOPED A BUBBLE IN THE RIGHT FRONT TIRE AND DECIDED I DIDN'T WANT TO GO THROUGH MORE BUBBLES AND FLAT TIRES AS I AM 80 YEARS OLD. I BIT THE BULLET AND PURCHASED $1000.00 WORTH OF MICHELIN TIRES BEFORE THE CAR HAD 2000 MILES ON IT. I ALSO HAD TROUBLE KEEPING THE CAR IN A STRAIGHT LINE DRIVING ON THE INTERSTATE. THE ROAD NOISE FROM THIS TIRE IS ALSO UNEXCEPTIBLE FOR A LUXURY CAR. THERE ARE MANY COMPLAINTS ABOUT THIS TIRE RACK WEBSITE AND THIS TIRE SHOULD REALLY BE RECALLED.

Visibility/Wiper
Filed Dec 6, 20189,800 milesNY

TL* THE CONTACT OWNS A 2018 GENESIS G80. WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT SMELLED WIPER FLUID INSIDE THE VEHICLE. THE DEALER (ROCKLAND HYUNDAI, 55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) STATED THAT THIS WAS A NORMAL CONDITION. THE MANUFACTURER CLAIMED THAT THEY HAD NO KNOWLEDGE OF THE CONDITION. THE FAILURE MILEAGE WAS 9,800. *TT CONSUMER STATED THE DEALER STATED OTHER CONSUMERS CLAIMED SAME ISSUE BUT THE DEALER REPORTED TO THE CONSUMER IT WAS NORMAL.*JB

Steering
Filed Oct 30, 201870,000 milesOH

LANE KEEP ASSIST (LKA) MALFUNCTIONING INFREQUENTLY. CAR FIGHTING MY CONTROL AND FORCING ME OUT OF LANE. HAVE TO FIGHT TO STAY IN LANE. EVEN AFTER DISENGAGING LKA OPTION CAR STILL FIGHTING MY CONTROL. HAVE PULL OFF ONTO SIDE OF HIGHWAY; TURN CAR OFF; EXIT VEHICLE IN HEAVY TRAFFIC. REENTER CAR AND RESTART ENGINE TO DISENGAGE LKA. HAVE TO NEVER REENAGE LKA TO AVOID DANGER.

Wheels
Filed Sep 29, 20186,000 milesNJ

CONTINENTAL TIRES ARE CHEAP AND PRONE TO BLOWOUTS AND SIDEWALL BUBBLES. I GOT ONE BUBBLE AND DEALER SAID IT IS A KNOWN PROBLEM WITH THESE TIRES.

Structure › Body
Filed Jun 29, 20184,264 milesCO

ON 6/29/18, APPROXIMATELY 9:30AM, TEMP 85. GOING SOUTH ON I-25, AT 70MPH, I EXPERIENCED A RAPID EXPLOSION OF MY SUNROOF. IT EXPLODED OUTWARD, ALTHOUGH SOME GLASS CAME INTO THE CABIN. NO ONE WAS INJURED.

Service Brakes
Filed Jun 22, 2018FL

1)AUTONOMOUS EMERGENCY BRAKING (AEB) WITH PEDESTRIAN DETECTION - LOOKS LIKE IT IS WORKING IN 20-30% OF CASES, NEVER WORKING WITH PEDESTRIANS. SERVICE DECLARED EVERYTHING FINE, BUT REJECT DEMONSTRATE THIS. 2)LINE KEEP ASSISTS - PERIODICALLY DEPARTURE CAR FROM THE LINE, IT HAPPENS DURING PERFECT WEATHER CONDITIONS AND ROAD MARKUP. 3) VIBRATION IS AT THE VERY HIGH LEVEL, PERIODICALLY INCREASED AND SOME TIME GOES AWAY, EVEN WHEN CAR STAY. BY MEASURE 4-5 TIMES GREATER THAN IN ANY OTHER CAR. SERVICE TOLD - BECAUSE IMPROPER ENGINE MOUNT, THEY CAN'T FIX ANY INFORMATION FROM THE MANUFACTURER. 4)CASTER IS OUT OF SPECS, SERVICE TOLD ALL G80 COMES FROM THIS DEFECT FROM THE FACTORY AND REJECT TO ADJUST -- DRIVING 5-6 DIFFERENT GENESIS G80 2017-2018 DURING LAST 4 MONTH, WHILE MY CAR WAS ON SERVICE AND ISSUE 1 AND 2 AND 3 CONTINUOUSLY REPRODUCED ON ALL OF THEM

Wheels
Filed May 23, 2018PA

THE VEHICLE HAS HAD TWO TIRE SIDEWALL FAILURES (RIGHT FRONT AND REAR) RESULTING IN LOSS OF TIRE PRESSURE AND THE NEED TO REPLACE BOTH TIRES (CONTINENTAL PROCONTACT TX). ONE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE OTHER WAS DETECTED WHILE PARKED. THERE WAS NO OTHER DAMAGE OR INJURY. THERE WAS LESS THAN 6000 MILES ON THE TIRES.

Unknown or Other
Filed Mar 31, 20181,000 milesGA

THE 2018 GENESIS G80 SPORT COMES WITH THE CONTINENTAL PRO CONTACT TX TIRES. THESE TIRES HAVE A LOT OF ISSUES WITH THE SIDEWALLS. I HAD MY NEW CAR FOR LESS THAN 1000 MILES AND I ALREADY HAD TO CHANGE TWO OF THE TIRES.

Wheels
Filed Mar 29, 20188,993 milesMD

MY CAR WAS PARKED IN A PARKING LOT WHEN I DISCOVERED THE RIGHT FRONT CONTINENTAL PROCONTACT TX OEM TIRE HAD A 21/2" GASH IN THE SIDEWALL. I THOUGHT THIS STRANGE, BUT I HAD THE TIRE REPLACED. WHEN I RETURNED HOME AND DID SOME RESEARCH I DISCOVERED THAT SIDEWALL FAILURES ARE A KNOWN ISSUE WITH THESE TIRES. I WILL SAY THAT I HAD HIT A POTHOLE, WHILE DRIVING THIS CAR, WEEKS BEFORE MY TIRE FAILED. I HAVE HIT MANY POTHOLES OVER THE YEARS, WHILE DRIVING OTHER CARS AND HAVE NEVER HAD A TIRE FAILURE. I BELIEVE THERE IS A FLAW IN THIS TIRE. THERE ARE A NUMBER OF REVIEWS ON THE INTERNET IN REGARDS TO THIS SIDEWALL ISSUE. I'VE INCLUDED SOME FROM A GENESIS OWNER'S GROUP FORUM. I'VE ALSO INCLUDED MY REPAIR RECEIPT AS EVIDENCE THAT I HAD TO REPLACE THE TIRE. EVEN THOUGH THE TIRES HAD LESS THAN 10K MILES ON THEM, I'VE DECIDED TO REPLACE ALL OF THE CONTINENTAL TIRES WITH MICHELIN TIRES DUE TO MY CONCERNS ABOUT THE SAFETY OF THIS BRAND OF TIRE. I DO BELIEVE AN INVESTIGATION OF THIS TIRE IS WARRANTED, DUE TO THE NUMBER OF COMPLAINTS ABOUT THE WEAKNESS OF THE SIDEWALL.

Service BrakesCrash
Filed Feb 17, 20183,500 milesNJ

I WAS PULLING INTO THE DRIVEWAY AND PUT ON THE BRAKE, AND THE BRAKES DID NOT RESPOND. THE CAR CRASHED THRU THE GARAGE DOOR. I PUT THE CAR IN REVERSE, BUT IT DIDN'T RESPOND. IT TOOK ABOUT 5 SECONDS FOR IT TO ENGAGE. THEN ONCE IT ENGAGED IN REVERSE, IT WAS OUT OF MY CONTROL, AS THE CAR SHOT BACK AT A HIGH SPEED, BOUNCED UP A CURB AND HIT THE NEIGHBOR'S DECK. AGAIN, THE BRAKES WERE NOT RESPONDING TO STOP THE CAR. THERE WERE BURN RUBBER MARKS SHOWING THE SPEED OF THE REVERSE. I FELT THE CAR HAD CONTROL NOT ME. THIS TIME IT ALSO TOOK SEVERAL SECONDS FOR THE CAR TO ENGAGE IN DRIVE. WHEN IT DID, THE CAR SHOT FORWARD BACK INTO THE GARAGE AND ONLY STOPPED BECAUSE IT COULD GO NO FURTHER DUE TO THE COLLAPSED GARAGE DOOR AND THE CONTENTS UNDERNEATH. THE BRAKES HAD NOT RESPONDED AGAIN. I WAS ABLE TO PUT THE CAR IN PARK AFTER THIS RICOCHET EVENT. I BELIEVE THE CAR HAS A MANUFACTURING MALFUNCTION AND IS DANGEROUS NOT JUST TO ME BUT TO EVERYONE ELSE ON THE ROAD, BE IT DRIVING OR WALKING. *TT *CN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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