2013 Freightliner Xc-R

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Equipment13V306000

Filed Jul 10, 20135 vehiclesMatthews Specialty Vehicles

Defect. Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

Risk. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy. Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Across model years

Worst on record: 2014

Year	Complaints	Recalls	Fires	Assessment
2016	1	0	1	Routine
2014	2	0	0	Routine
2013 — this page	0	1	0	Routine
2007	0	1	0	Routine
2006	1	1	1	Routine
2005	0	1	0	Routine
2004	0	1	0	Routine

Compare every Xc-R year →

Other Freightliner models

All Freightliner models →

Cascadia 250 Freightliner 129 Columbia 96 Conventional 73 Business Class M2 54 Century 53 Sprinter 2500 49 FL-70 39 FS-65 33 M2 30

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 10, 2013. Source: NHTSA Office of Defects Investigation.