No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Seats12V138000
Filed Apr 2, 20125,247 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2012 FREIGHTLINER CASCADIA AND WESTERN STAR 4900 VEHICLES, MANUFACTURED FROM DECEMBER 22, 2011, THROUGH FEBRUARY 23, 2012. THESE VEHICLES MAY BE EQUIPPED WITH CERTAIN NATIONAL SEAT BRAND DRIVERS SEATS. THESE SEAT BASES MAY HAVE OUT-OF-SPECIFICATION WELDS THAT MAY ALLOW THE SEAT TO BUCKLE UNEXPECTEDLY.
Risk. AN UNEXPECTED MOVEMENT OF THE SEAT COULD AFFECT VEHICLE CONTROL AND VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy. DTNA WILL NOTIFY OWNERS, AND AFFECTED VEHICLES WILL HAVE REPLACEMENT COMPONENTS INSTALLED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON MAY 16, 2012. THE RECALL TO PERFORM THE FINAL REMEDY BEGAN ON NOVEMBER 21, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Power Train › Driveline11V257000
Filed Apr 26, 2011347 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 FREIGHTLINER CASCADIA, M2, AND WESTERN STAR 4900 VEHICLES, MANUFACTURED FROM JANUARY 11, 2011, THROUGH FEBRUARY 21, 2011, AND EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE AFFECTED DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.
Risk. A TUBE SEAM WELD THAT IS NOT PROPERLY BONDED CAN RESULT IN THE DRIVELINE ASSEMBLY FRACTURING ALONG THE LENGTH OF THE TUBE SEAM WELD. THE FRACTURED TUBE CAN TWIST OR SEVER. THIS COULD RESULT IN ADDITIONAL DAMAGE TO THE DRIVELINE, THE VEHICLE TO WHICH IT IS ATTACHED AND ANY ADDITIONAL NEARBY COMPONENTS. THIS MAY INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 2, 2012. Source: NHTSA Office of Defects Investigation.