2020 Freightliner M2

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Visibility › Windshield Wiper/Washer › Linkages23V237000
Filed Apr 4, 202357,504 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.

Risk. Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.

Steering › Linkages › Drag › Link › Connection23V105000
Filed Feb 20, 202360,604 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Risk. Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.

Remedy. DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20240200Routine
20230200Routine
20223100Routine
20218200Routine
2020 — this page0200Routine
20191100Routine
20180400Routine
20171600Routine
20162600Routine
201511200Routine
201411100Routine
20131800Routine
20122900Routine
201101700Routine
201011700Routine
200931510Routine
200811000Routine
20072710Routine
20063500Routine
20050200Routine

Compare every M2 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 4, 2023. Source: NHTSA Office of Defects Investigation.