Owners filed 2 complaints about this vehicle with federal regulators, most often about the seat belts. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Seat Belts
2
0
0
0
2 safety recalls
Part 573 reports
Seat Belts › Front › Anchorage15V806000
Filed Nov 30, 2015285 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Legacy motorhomes, models 340BH, 340KP, and 360RB, manufactured September 12, 2013, to September 25, 2015. The affected vehicles are equipped with a seat belts whose shoulder belt may rest at, or below, the shoulder of the seat occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209, "Seat Belt Assemblies", and 210, "Seat Belt Assembly Anchorages."
Risk. If the shoulder belt rests too low on the torso, it can increase the risk of injury in the event of a crash.
Remedy. Forest River will notify owners, and dealers will install new seat belt systems, free of charge. An interim notice was mailed to owners on January 13, 2016. The recall began on February 1, 2016. Owners may contact Forest River customer service at 1-574-293-6137 or 1-574-295-2117. Forest River's number for this recall is 40-11192015-0117.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater15V771000
Filed Nov 19, 2015489 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Risk. The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.
Remedy. Forest River will notify owners of a field remedy as provided by Atwood to the Dealerships and O.E.M. A. Inspection and installation instructions for the remedy, to be used and applied only by qualified service center personnel. B. Installation of a water flow adjustment STOP KEY that prevents the adjustment of the water flow down below .5gal/min. C. The addition of a star or lock washer to secure the adjustment screw that prevents unintended adjustment or and adjustment drift from vibration as you travel down the road. D. Securement of the remedy with the application of a warning and tamper proof label applied over the stop key and adjustment screw. The recall began on December 17, 2015. Owners may contact Forest River customer service at 1-800-348-7440, or Atwood customer service at 1-574-264-2131. Forest River's number for this recall is 51-11092015-0107.
What owners reported
Newest filings
Seat Belts
Filed Oct 14, 20151,283 milesTX
REF# 10670754 01/07/15 NVS-216RR DEALER (MHSRV) NOTIFIED IN PERSON, BY PHONE & IN WRITING (EMAIL) MFG FOREST RIVER CONTACTED BY PHONE - MIKE BUKOWSKI 10/16/14 TEST DRIVE: MHSRV ASSURES SEATBELTS CHECKED @ MAKE READY. 10/17/14 PURCHASED MOTORHOME. SEATBELTS NOT FIXED. MHSRV SAID TAKE ON TRIP, WRITE LIST OF REPAIRS, BRING BACK IN FOR REPAIRS MADE ALL AT ONCE. 12/04/2014 RETURNED TO MHSRV FOR REPAIR. SVC ADVISOR SAID MHSRV AWARE OF SEATBELT ISSUE, IT HAD BEEN BROUGHT TO THEIR ATTENTION BY ANOTHER CUSTOMER. 01/21/2015 "REPLY EMAIL' FROM MHSRV WITH DESCRIPTION OF SEATBELT ISSUE: 'D/S & P/S SHOULDER STRAPS DO NOT FULLY RETRACT, SLACK @ FLOOR SHOULDER STRAPS LOOSE AT SHOULDER, NOT PROPERLY POSITIONED AT SHOULDER AREA OF SEAT SHOULDER STRAPS LOOSE @ CHEST STRAPS DO NOT CROSSOVER SHOULDER AND DOWNWARD @ TORSO ' MALE OR FEMALE BODY FRAME SHOULDER STRAPS NOT SAFELY POSITIONED TO HOLD FRONT DRIVER/PASSENGER STATIONARY DURING IMPACT IF ACCIDENT OCCURRED - IMPACT WOULD ALLOW DRIVER/PASSENGER TO BE LOOSELY THROWN AROUND WHILE BUCKLED. POTENTIAL INJURIES: WHIPLASH ' CERVICAL/THORACIC/LUMBAR INJURY SIDE TO SIDE IMPACT ABSORPTION ' HEAD, NECK, SPINAL COLUMN INJURY, ORGAN DAMAGE SHOULDER STRAPS RESTING/TIGHTENING AT STOMACH/PELVIC AREA CAUSES INJURY TO ORGANS/RIBS LOOSE/MISPLACED SHOULDER STRAPS ARE INEFFECTIVE; LAP BELT INSUFFICIENT PROTECTION LOOSE STRAPS WILL CAUSE FORWARD/UPWARD TRAJECTORY OF PASSENGERS TOWARD WINDSHIELD' 09/08/2015 SVC ADVISOR EMAIL: 'RECEIVED AUTHORIZATION FROM THE MANUFA
Seat Belts
Filed Jan 7, 20151,283 milesTX
TL-THE CONTACT OWNS A 2015 FOREST RIVER LEGACY. THE CONTACT STATED THAT THE FRONT CAPTAIN'S SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,283. DJR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 30, 2015. Source: NHTSA Office of Defects Investigation.