Page 16 of 34 · complaints 751–800 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System
Filed Mar 17, 2010150,000 milesKY

YELLOW ABS LIGHT COMES ON ALSO HEAR SQUEAL SOUNDS BEFORE COMPLETE STOP ON BRAKE, OVER DRIVE AND ENGINE LIGHT START TO BLINK WHEN DRIVING OFF OR OFTEN COMES ON WHEN SLOWING DOWN. *TR

Vehicle Speed Control
Filed Mar 12, 2010115,000 milesMN

MY 2000 FORD WINDSTAR, ABS LIGHT COMES ON SPORADICALLY ABOUT EVERY TIME I DRIVE IT THE LIGHT COMES ON. OF COURSE I LIVE IN NORTHERN MN AND I NEED ABS. ITS A HAZARD, WHEN I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP. I TOOK IT INTO A MECHANIC AND PULLED THE CODE C1185(POWER RELAY CIRCUIT MALFUNCTION). NEEDS A NEW ABS MODULE. *TR

Structure › Frame and Members
Filed Mar 10, 2010110,000 milesNY

SNAPPED REAR AXLE LEADING TO LOSS OF CONTROL. THIS AXLE HAD OBVIOUSLY BEEN CRACKED FOR SEVERAL YEARS, BASED ON CORROSION IN THE CRACK. THE LOSS OF CONTROL WAS SUCH THAT LIVES WERE IN IMMEDIATE DANGER. *TR

Suspension › Rear
Filed Mar 9, 2010105,919 milesIN

THE REAR AXLE ON MY 2000 FORD WINDSTAR SE IS BROKEN ALMOST ALL THE WAY THRU. THE VAN HAS 105919 MILES ON IT. THIS COULD HAVE BEEN A VERY SERIOUS PROBLEM HAD IT BROKEN AT HIGHWAY SPEED THE BREAK IS APPROX. 2 FEET FROM THE LEFT END OF AXLE. *TR

Structure › Frame and Members
Filed Mar 4, 2010117,000 milesNY

I WAS DRIVING HIT A SMALL DIP IN ROAD AND THEN ALL OF A SUDDEN I FELT SOMETHING SLAM INTO MY CAR FROM UNDERNEATH IT. I STOPPED DID NOT FIND ANYTHING. BUT AS I STARTED DRIVING AGAIN I KEPT HEARING A KNOCKING SOUND FROM FRONT END. I KNEW SOMETHING WAS WRONG. I IMMEDIATELY TOOK IT TO MY MECHANIC. HE FOUND THE UNDERCAR FRAME COMPLETELY ROTTED THROUGH BY THE RIGHT FRONT SHOCK. HE SAID THIS CAR COULD NOT BE DRIVEN WITH THIS DEFECT AND I WAS LUCKY THAT ENGINE DIDN'T FALL OUT AS I WAS DRIVING. THE CAR IS STILL THE SAME, NOTHING HAS BEEN DONE TO REPAIR THE CAR. *TR

Suspension
Filed Feb 24, 2010164,241 milesOH

I OWN A 2000 FORD WINDSTAR THAT HAS BEEN HAVING ISSUES WITH SWAYING AND CONTROL. THINKING IT WAS JUST BAD SHOCKS I'VE REPLACED THOSE AND ANYTHING ELSE I THOUGHT THAT MIGHT BE CAUSING THE PROBLEM, TO NO AVAIL. RECENTLY WHILE DRIVING HOME ON A STATE HIGHWAY I TOOK A CORNER AND THE VEHICLE FELT LIKE IT WAS SLIDING ON ICE. I THOUGHT IT WAS ROAD CONDITIONS SO I SLOWED DOWN AND WE MADE IT SAFELY HOME. THE NEXT DAY MY BROTHER IN LAW WAS FOLLOWING MY WIFE AND HE SAID THE BACK AXLE LOOKED TO BE BENT. NOT BELIEVING THIS COULD HAPPEN I LOOKED UNDER THE VEHICLE AND ABOUT A FOOT AND A 1/2 FROM THE DRIVERS SIDE REAR WHEEL I FOUND A TEAR THAT WAS A 1/4 INCH WIDE THAT EXTENDED FROM THE BEGINNING OF THE AXLE TO UP AND OVER IT. I REALIZE THAT DUE TO THE AGE AND MILEAGE OF THE VEHICLE, OVER 100K I BELIEVE, THAT THIS IS NOT UNDER WARRANTY. I WOULDN'T EXPECT IT TO BE BUT THIS PUTS THE VEHICLE AT RISK FOR CATASTROPHIC FAILURE THAT CAN BE POTENTIALLY FATAL TO OTHERS. AT PRESENT IM LOOKING TO FIND A NEW AXLE FOR OUR VEHICLE AND, SURPRISE, NOT HAVING MUCH LUCK. I WONDER WHY? *TR

Structure › Frame and Members
Filed Feb 23, 2010102,000 milesKY

2000 FORD WINDSTAR WITH APPROX 102,000 MILES AND REAR MAIN AXLE BEAM BROKEN ALMOST INTO. HAVE DONE SOME INTERNET SEARCHES AND FOUND SEVERAL CASES OF THIS. THERE IS NO RECALL FROM FORD AND THIS IS EXTREME SAFETY ISSUE WITH WINDSTARS. LOST ALMOST TOTAL CONTROL OF MY VEHICLE AND THANK GOD I WAS TRAVELING AT ONLY 10 MPH. AT INTERSTATE SPEED THIS WOULD HAVE BEEN AN ALMOST CERTAIN CATASTROPHE. WILL BE CONTACTING FORD IN MORNING TO SEE WHAT THEY HAVE TO SAY BUT FROM ALL ONLINE ACCOUNTS THEY SEEM TO BE REFUSING TO ACKNOWLEDGE OR EVEN OFFER TO REPAIR. I WOULD MUCH RATHER HAVE A STICKY GAS PEDAL THAT I CAN SOMEWHAT CONTROL THE TO HAVE AN AXLE SNAP INTO AT HIGHWAY SPEEDS. *TR

Suspension › Rear
Filed Feb 23, 2010148,000 milesSC

2/9/10 WIFE CONTACTED ME ABOUT VEHICLE BARELY MOVING WHEN PRESSING ACCELERATOR. I CHECK WHEN I RETURNED HOME TO FIND THAT THE REAR AXLE HAD BROKEN. AFTER SOME RESEARCH, I FOUND THAT THIS IS MUCH MORE COMMON IN NORTHERN STATES AS OPPOSED TO SOUTHERN STATES. I LIVE IN PA AND SC. DEALERS IN SC HAD NEVER HEARD OF SUCH A THING. OBVIOUSLY AN ISSUE OF INFERIOR STEEL NOT TRULY DESIGNED TO WITHSTAND CORROSIVE OR INCLEMENT ENVIRONMENTS. I FOUND A GOOD AXLE IN GREAT SHAPE HERE IN SC, AND I REPAIRED THE VEHICLE MYSELF. I AM SAVING THE OLD AXLE FOR PHOTOS AND EVIDENCE. *TR

Power Train › Driveline
Filed Feb 15, 2010189,000 milesIL

I HAD JUST HAD OUR 2000 FORD WINDSTAR SERVICED AT OUR FORD DEALER A FEW DAYS BEFORE WHERE THEY REPLACED WORN SWAY BARS AND BUSHINGS. I WAS BACKING OUT OF OUR DRIVEWAY WHEN I HEARD A SNAP AND THEN COULD HERE SOMETHING METAL DRAGGING ON THE GROUND. I PULLED BACK INTO MY DRIVEWAY AND LOOKED UNDER MY CAR TO FIND THAT THE REAR AXLE HAD BROKEN IN ABOUT THE CENTER OF THE AXLE. I HAD IT TOWED INTO OUR FORD DEALER TO FIND OUT WHAT HAPPENED THEY TOOK A LOOK AT IT AND SAID IT SNAPPED AND THAT THERE WAS NO SIGN OF WEAR BEFORE IT BROKE. I ASKED IF THERE WAS ANY PREVIOUS KNOWLEDGE OF THIS HAPPENING OR IF FORD WAS AWARE OF THIS ISSUE AND WAS TOLD NO. *TR

Suspension › Rear
Filed Feb 12, 2010109,000 milesNJ

I'VE HAD THE REAR AXLE BREAK ON TWO SEPARATE 2000 FORD WINDSTARS. JUDGING FROM THE COMPLAINTS I'VE SEEN HERE (SIMILAR REPORTS POSTED BY DIFFERENT PEOPLE IN SUSPENSION, REAR SUSPENSION AND REAR SUSPENSION AXLE ASSEMBLY COMPONENT CATEGORIES) I'VE GOT PLENTY OF COMPANY ... LOOKS LIKE THE PROBLEM EXISTS ON 2001 WINDSTARS AS WELL , I DIDN'T LOOK ANY FURTHER, BUT SEEMS TO HAPPEN WHEN THEY HIT THE 10 YEAR OR 100,000 MILE MARK. I'M FILING TWO SEPARATE COMPLAINTS FOR THE TWO CARS (FIRST CAR, FORD GUY INSISTED I DID IT!). THIS IS THE FIRST. DURING ROUTINE MAINTENANCE MY MECHANIC SPOTTED THE REAR AXLE HOUSING HAD CORRODED AND SPLIT RIGHT IN HALF TO THE LEFT OF ITS CENTER. I CALLED FORD MAIN OFFICE, THEY SAID THEY HAD NEVER HEARD OF ANYTHING LIKE THIS HAPPENING BEFORE AND BECAUSE I WAS BEYOND WARRANTY, THEY COULD DO NOTHING, YADDA YADDA YADDA. I WENT TO THE SERVICE DEPT. AT THE DEALER WHERE I BOUGHT IT BRAND NEW IN 2000 AND HE SAID I MUST HAVE DONE IT BECAUSE WE TOWED A POP-UP CAMPER (ABOUT A HALF DOZEN TIMES IN THE NEARLY 9 YEARS I OWNED THE CAR). WE PAID OUR PRIVATE MECHANIC TO FIX THE PROBLEM. HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE, BUT SINCE HAS SEEN OTHERS COME IN WITH THE SAME PROBLEM IN THE SAME SPOT. I HAVE PHOTOS OF BOTH OF MY CARS SHOWING HOW THE SAME THING HAPPENED IN THE SAME SPOT. THIS FIRST CAR HAD JUST UNDER 110,000 MILES ON IT. *TR

Suspension › Rear
Filed Feb 12, 201063,000 milesNJ

THIS IS MY SECOND COMPLAINT TO DOCUMENT THE EXACT SAME INCIDENTS I'VE HAD WITH TWO DIFFERENT 2000 FORD WINDSTARS. ON THE FIRST, MY REAR AXLE BROKE IN 2008 AFTER I WENT OVER THE 100,000 MILE MARK. I'M JUST THANKFUL MY MECHANIC CAUGHT IT DURING ROUTINE MAINTENANCE AND IT DIDN'T SNAP WHEN I WAS DRIVING. FORD SAID IT WAS AN ANOMALY OR THAT I MUST'VE DONE IT TOWING OUR CAMPER AND DID NOTHING. MY SON WOUND UP TOTALING THE CAR LATER THAT YEAR AND WITH THE INSURANCE SETTLEMENT I FOUND THE SAME YEAR, MAKE AND MODEL THAT I COULD AFFORD. THIS NEW 2000 WINDSTAR ONLY HAD 50,000 MILES ON IT. I'VE HAD IT FOR 14 MONTHS AND MY MECHANIC JUST FOUND THE SAME DEFECT. HE KEPT AN EYE ON THIS ONE BECAUSE OF WHAT HAPPENED THE LAST TIME, THANK HEAVEN. THIS CAR WAS USED, BUT HAD A CLEAR CARFAX AND I'VE NEVER HAD ANY ACCIDENTS IN EITHER CAR (WELL, UNTIL MY DOPEY SON WRECKED THE FIRST!) ... AXLE HOUSING CORRODED AND WORN IN EXACTLY THE SAME SPOT, TO THE LEFT OF CENTER. AGAIN I CALLED FORD MOTOR COMPANY AND THEY SAID THE SAME THING AS LAST TIME. THERE HAVE BEEN NO RECALLS FOR THIS, I'M PAST WARRANTY, THEY CAN'T DO ANYTHING, BLAH BLAH BLAH. I EVEN STOPPED BACK IN AT THE DEALER, WHERE I HAD GONE AFTER MY FIRST WINDSTAR'S AXLE SNAPPED (I ACTUALLY BROUGHT THEM THE AXLE THEN TO SHOW THEM THEN) AND POINTED IT OUT AGAIN, NOTING THAT THIS CAR HAD NO TRAILER HITCH, SO THEIR EXPLANATION FOR THE LAST ONE WAS SHOT OUT OF THE WATER. AS A MATTER OF FACT, MY MECHANIC SAID HE'S HAD A COUPLE IN BETWEEN MY TWO, AND THE GUY

Suspension › Rear
Filed Feb 1, 201090,000 milesNH

2000 FORD WINDSTAR REAR AXLE SNAPPED IN HALF JUST TO THE LEFT OF CENTER. *TR

Suspension › Rear
Filed Feb 1, 2010127,000 milesNJ

THE REAR AXLE ON MY 2000 FORD WINDSTAR JUST SPLIT WHILE DRIVING IT! THERE IS NO RUST OR WEAR AND TEAR. I HAVE ALL MY MAINTENANCE RECEIPTS AND MY MECHANIC SAYS THIS SHOULD HAVE NEVER HAPPENED. MY CHILDREN AND I COULD'VE BEEN KILLED IF WE WERE DRIVING ON A HIGHWAY INSTEAD OF A LOCAL ROAD. *TR

Suspension › Rear
Filed Jan 27, 201086,000 milesMI

2000 WINDSTAR 86,000K MILES.... DRIVING DOWN THE ROAD AND THE VAN STARTED TO DRIFT VIOLENTLY LEFT AND RIGHT. PULLED OVER AND NOTICED THE REAR AXLE HAD SNAPPED IN TWO. REAR AXLE STILL HAS NOT BEEN REPAIRED *CN

Service Brakes, HydraulicCrash
Filed Jan 27, 2010FL

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS WHEN THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT RESISTANCE WHILE ENGAGING THE BRAKE PEDAL. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE PROCEEDING VEHICLE ON THE REAR PASSENGER SIDE. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED. THE CONTACT SUSTAINED DAMAGES TO THE FRONT DRIVER SIDE AND HOOD AREA OF THE VEHICLE. IN ADDITION, THERE WAS AN EXCESSIVE LEAKAGE OF BRAKE FLUID. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE RECALL UNDER THE NHTSA CAMPAIGN ID NUMBER 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE CONSEQUENCE THAT MAY OCCUR WITH THE REMEDY REPAIR. UPDATED 2/26/10 *CN UPDATED 08/11/10

Power Train › Axle Assembly
Filed Jan 22, 2010100,000 milesPA

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE VEHICLE WAS PARKED WHEN THE REAR END VEHICLE COLLAPSED. THE CONTACT STATED THAT BOTH REAR TIRES WERE POSITIONED INWARDLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO A BROKEN REAR AXLE FRAME. PHOTOGRAPHS ARE AVAILABLE UPON REQUEST. THE VEHICLE HAS BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000.

Latches/Locks/Linkages
Filed Jan 17, 2010VA

I OWN A 2000 FORD WINDSTAR. ON 10/10/09 AT 74666 MILES I HAD THE DRIVER'S ACTUATOR LOCK ASSEMBLY REPLACED . IT DIDN'T PROPERLY WORK FOR ALMOST A YEAR BUT I COULD GET INTO THE CAR MANUALLY. ON 10/21/09, I HAD THE SLIDING RIGHT PASSENGER DOOR ACTUATOR REPLACED. I HAD TO WAIT TO REPLACE THEM DUE TO FINANCIAL REASONS. ONCE, THE PASSENGER DOOR WENT I KNEW THAT I COULDN'T HOLD OFF ANY LONGER. IN ALL MY DRIVING YEARS, I HAVE NEVER HAD TO REPLACE THE ACTUATORS ON ANY OF MY VEHICLES. *TR

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Jan 15, 201098,000 milesNJ

WE EXPERIENCED FISH TAILING IN THE REAR OF OUR 2000 FORD WINDSTAR WHILE TRAVELING IN HEAVY HOLIDAY TRAFFIC DURING A TORRENTIAL RAIN STORM ON NJ GARDEN STATE PARKWAY - WE THOUGHT IT WAS THE RAIN ON A VERY COLD DAY. TEN MILES AFTER 400 MILES OF PARKWAY TRAVEL OVER THE HOLIDAYS WITH MY ENTIRE FAMILY IN THE VAN, THE REAR AXLE BROKE IN HALF, OFF CENTER TO LEFT. MY INVESTIGATION SHOWS ME THAT THIS HAS HAPPENED TO MANY OTHER WINDSTAR OWNERS AROUND THE 100,000 MILE MARK. WE, LIKE MANY OTHERS WHO POSTED IT HERE AND OTHER COMPLAINT SITES, THANK GOD THAT IT DID NOT HAPPEN WHILE GOING 65 MPH IN HEAVY TRAFFIC. THERE HAVE BEEN MANY NEAR ACCIDENTS SITED AND FORD CLAIMS THEY KNOW NOTHING ABOUT THIS ISSUE. AS MANY MORE WINDSTAR APPROACH THIS MILESTONE - WORD NEEDS TO GET ABOUT TO HAVE THEM AND THEIR MECHANICS WATCH FOR THIS. I WAS WITHOUT TRANSPORTATION FOR A WEEK AND IT COST US $1,000 TO REPLACE IT AND OUR MECHANIC COULD NOT FIND ANYWHERE WHERE IT IS ADVISED TO CHECK THIS OUT ON ROUTINE MAINTENANCE ? HE WAS HORRIFIED. IN THE BROKEN REAR AXLE CATEGORY FOR 2000 WINDSTAR'S REPORTED ON THIS SITE, THERE ARE ONLY SIX LESS NUMBER OF COMPLAINTS (57 VS. 51) AS THERE IS THE SPEED CONTROL ISSUE THAT FORD JUST SENT OUT A RECALL FOR AND IN 2001 THERE WERE EIGHT MORE COMPLAINTS ? 45 BROKEN AXLES VS. 38 SPEED CONTROL! FORD CUSTOMER SERVICE WAS LESS THAN CONCERNED WHEN I CALLED TO REPORT IT. THIS IS A FATALITY LOOKING TO HAPPEN - IF IT HASN'T ALREADY! *TR UPDATED 10/22/10 *BF THE CONSUMER STATED SHE IS BEIN

Vehicle Speed ControlCrashFire1 injured
Filed Jan 11, 2010FL

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. HE RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL SWITCH. HE STATED THAT THE CRUISE CONTROL FAILED PRIOR TO RECEIVING THE RECALL NOTICE AND THE VEHICLE CAUGHT FIRE. PRIOR TO THE FIRE THE DEALER STATED THAT THEY WOULD NEED PERFORM A DIAGNOSTIC TEST. FORD CONFIRMED THAT THE SWITCH SHOULD BE REPAIRED WITHOUT DIAGNOSTIC TESTING. THERE HAVE BEEN NO REPAIRS. THE FAILURE IS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER 09V399000, VEHICLE SPEED CONTROL. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN. UPDATED 11/08/10 * BF ACCORDING TO THE PAPERWORK, THE CONSUMER WAS IN AN ACCIDENT DUE TO THE POWER STEERING FAILING. THE CONSUMER ALSO STATED ALL OF THE COMPONENTS ON THE INSTRUMENT PANEL FAILED. UPDATED 11/10/10

Electrical System
Filed Jan 8, 2010PA

I HAD THE RECALL DONE ON MY WINDSTAR, AND UP UNTIL THEN I HAD NEVER HAD A PROBLEM...NOW I HAVE GONE TO WORK TWICE(NIGHT SHIFT) AND MY VAN FAILED, FIRST THE INSIDE LIGHTS GO DIM ON THE DASH(ALL BUT THE ABS) THE THE RADIO GOES AND THE MY HEAD LIGHTS, TAIL LIGHTS, HORN, WINDOWS NOTHING WORKS AND THEN MY CAR STOPS...I HAVE NOT HAD A CRASH , BUT AS I JUST DISCRIBED I AM SURLY ON MY WAY. I REPLACED THE BATTERY FIRST THINKING THAT COULD BE IT,JAN-5-2010 AND TWO DAYS LATER JAN-7-2010 I AM FINDING MYSELF ONCE AGAIN DRIVNG WITHOUT LIGHT AND MY CAR STOPPING IN THE MIDDLE OF THE ROAD,AND THAT (ABS) LIGHT ON. *TR

Suspension › Rear
Filed Jan 7, 2010111,440 milesNY

THE REAR AXLE BEAM OF MY 2000 FORD WINDSTAR SPLIT IN 2 WHILE I WAS MAKING A RIGHT HAND TURN CAUSING THE REAR WHEELS TO FLARE OUT. THE SERVICE STATION SAID THEY HAVE MADE REPAIRS TO OTHER WINDSTARS WITH THE SAME PROBLEM. LUCKY FOR ME I WAS NOT GOING FAST AND THERE WERE NO INJURIES. I LEARNED LATER THAT THE BEAM RUSTED OUT FROM THE INSIDE AS WATER HAD INFILTRATED THE BEAM. *TR

Steering
Filed Jan 2, 2010110,653 milesPA

THE STEERING ON THE VAN STARTING FEELING LOOSE. WE OCCASIONALLY NOTICED A SOUND IN REAR RIGHT WHEN PULLING OUT OF OUR DRIVEWAY. TOOK IT TO THE SHOP TO CHECK TIRES AND SHOCKS. THEY FOUND THE REAR AXLE HAD SNAPPED AND WAS BROKEN 75% OF THE WAY THROUGH. THEY REPLACED THE REAR AXLE. *TR

Suspension › Rear
Filed Jan 2, 201093,500 milesPA

ON OR ABOUT DECEMBER 1ST,2009 MY 2000 FORD WINDSTAR STARTED MAKING LOUD SQUEAKING NOISES FROM THE REAR OF MY VAN WHEN I WOULD MAKE TURNS AND ALSO STARTED SWAYING FROM SIDE TO SIDE WHENEVER I WOULD GO OVER BUMPS .ALMOST FELT LIKE MY REAR WHEELS WERE GOING TO FALL OFF FROM VERY LOOSE LUGNUTS, BUT THEY WERE TIGHT. AS THE NEXT FEW WEEKS WENT BY THE PROBLEMS BECAME WORSE. TODAY(1/2/2010)I DECIDED TO LOOK UNDERNEATH THE REAR OF MY VAN. I WAS IN DISBELIEF TO SEE MY REAR AXLE CRACKED ALMOST ALL THE WAY THROUGH ABOUT 2 FEET IN FROM THE DRIVERS SIDE. I COULDN'T BELIEVE IT. I HAVE 4 SMALL CHILDREN AND WE JUST WENT ON A TRIP ON THE HIGHWAY 2 DAYS PRIOR TO ME CHECKING THE PROBLEM. I HAVE SEEN THIS IS A COMMON PROBLEM WITH THE WINDSTAR . I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND FOUND THIS TO BE A WIDESPREAD PROBLEM WITH ALL DIFFERENT YEARS OF THE WINDSTAR. SOMETHING HAS TO BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS PROBLEM. THIS AXLE SHOULD NOT CRACK OR BREAK UNDER NORMAL WEAR OF THE VEHICLE. THIS IS A MAJOR COMPONENT OF THE VAN AND CAUSES SERIOUS SAFETY ISSUES. RIGHT NOW THE VAN IS SITTING IN MY DRIVEWAY. I AM TRYING TO FIND A USED AXLE FROM SOMEWHERE SO I COULD GET IT BACK ON THE ROAD. FORD SHOULD REALLY DO SOMETHING ABOUT THIS ISSUE. THANKS YOU... *TR

Electrical System
Filed Dec 27, 2009119,000 milesFL

I AM HAVING ABS LIGHT ON / TRACTION CONTROL LIGHT ON AND SPEEDOMETER DOESN'T WORK CORRECTLY - I AM AFRAID TO LET MY WIFE DRIVE IT NOW BECAUSE IT IS ALWAYS ON. I DON'T WANT THE BRAKES TO LOCK UP . *TR

Structure › Frame and Members
Filed Dec 23, 200985,000 milesNJ

AFTER HAVING TROUBLE STEERING TOOK THE CAR IN FOR A FRONT END ALIGNMENT. WAS TOLD THAT THE RIGHT SUBFRAME WAS COMPLETELY RUSTED OUT AND CRACKED AND UNSAFE TO DRIVE. CAR IS JUST 10 YEARS OLD AND 85000 MILES. MECHANIC SAYS THIS SHOULD NOT HAVE HAPPENED WITH A CAR OF THIS AGE. FORD HAS BEEN CONTACTED AND WOULD NOT TAKE ANY RESPONSIBILITY FOR IT. IN ADDITION TOOK IT TO A FORD DEALER WHO SAID THAT THE STARTING PRICE TO FIX THE CAR WAS 1600 AND COULD ONLY GO UP. *TR

Structure › Frame and Members
Filed Dec 21, 2009147,000 milesME

THE 2000 FORD WINDSTAR HAD BEEN HAVING SOME HANDLING ISSUES SUCH THAT IF THERE WAS WATER OR SAND ON THE ROAD WE WOULD FISHTAIL AND FEEL LIKE DRIVING ON BLACK ICE. I WAS ALWAYS ABLE TO RECOVER CONTROL OF THE VEHICLE WITHOUT INCIDENT. IT GOT TO A POINT THE VEHICLE COULDN'T BE DRIVEN SAFELY IN WET OR SNOWY CONDITIONS. THE VEHICLE WAS PRETTY MUCH DRIVEN IN SMALL TOWN CONDITIONS. THE PROBLEM WAS IDENTIFIED WHEN THE REAR PASSENGER WHEEL TOP WAS ANGLED INTO THE VEHICLE (I.E. CAMBER OFF BY 2-3 INCHES). MECHANIC INSPECTED THE SUSPENSION AND FOUND A CRACKED REAR AXLE WITH NO SIGNS OF RUST OR DAMAGE NEARBY. THE AXLE WILL HAVE TO BE REPLACED. *TR

Suspension › Rear
Filed Dec 18, 2009112,000 milesOH

I HAVE A 2000 FORD WINDSTAR LX SPORT 3.8L V6. IT HAS 112,000 MILES ON IT. I TOOK IT TO OUR LOCAL MECHANIC TO HAVE THE REAR BRAKES REPLACED. HE NOTIFIED ME THAT THE REAR AXLE WAS CRACKED. HE SAID THERE WAS NONE IN THE JUNKYARDS BUT THAT HE COULD REPAIR AND REINFORCE THE AXLE. IT IS A GOOD THING OUR MECHANIC FOUND THE CRACKED AXLE. NO TELLING HOW OR UNDER WHAT CONDITIONS THE AXLE COULD HAVE SNAPPED AND SOMEONE OR A FAMILY MEMBER GETS KILLED OR SERIOUSLY INJURED DUE TO THE FAILURE OF A MAJOR COMPONENT. PLEASE INVESTIGATE THIS REPORT AS IT IS A SAFETY ISSUE FOR THIS VEHICLE THAT FORD NEEDS TO ADDRESS. *TR

Power Train › Axle Assembly
Filed Dec 18, 2009150,000 milesOH

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. HE STATED THAT THE REAR AXLE BROKE IN HALF WHILE DRIVING LESS THAN 5 MPH IN REVERSE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT RUST CAUSED THE AXLE TO BRAKE IN HALF. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $1000.00. THE FORD MANUFACTURER HAS NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

Suspension › Rear
Filed Dec 17, 2009171,462 milesMO

200 FORD WINDSTAR WITH VERY DANGEROUS HANDLING. TOOK IT TO MECHANIC AND WAS INFORMED THAT REAR AXLE WAS SEVERELY CRACKED AND BOTH REAR TIRES WERE WORN DOWN TO THE WIRES. *TR

Vehicle Speed Control
Filed Dec 17, 2009100,000 milesTX

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHEN ATTEMPTING TO START THE VEHICLE SHE SAW SMOKE, SO SHE IMMEDIATELY TURNED OFF THE VEHICLE. AFTERWARDS WHILE DRIVING THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIANS COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. SHE THEN RECEIVED RECALL NOTICE # 09V399000 (VEHICLE SPEED CONTROL). SHE CONTACTED THE DEALER TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE TECHNICIAN STATED THAT THEY WERE NOT RESPONSIBLE FOR TOWING THE VEHICLE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Structure › Frame and Members
Filed Dec 16, 2009140,000 milesPA

WHILE BACKING UP TO PARALLEL PARK MY 2000 FORD WINDSTAR THE REAR-AXLE SNAPPED IN HALF, AND THE REAR TIRES BENT IN!! *TR

Power Train › Axle AssemblyFire
Filed Dec 16, 2009117,000 milesMA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 40 MPH HE HEARD A CLANGING NOISE COMING FROM THE VEHICLE. THE NEXT DAY WHILE DRIVING THE REAR END OF THE VEHICLE STARTED TO SHIMMY. HE PULLED OVER TO THE SIDE OF THE ROAD AFTER HE SAW SMOKE. HE TOWED THE VEHICLE HOME. UPON VEHICLE INSPECTION HE NOTICED THAT BRAKE SYSTEM WAS CORRODED AND THAT THE AXLE HAD FRACTURED. HE WAS IN THE PROCESS OF CONTACTING THE SERVICE MANAGER. NO REPAIRS WERE MADE .THE FAILURE AND CURRENT MILEAGES WERE 117000.

Service Brakes, Electric
Filed Dec 15, 200942,000 milesNE

ABS LIGHT COMES ON IS WARMER WEATHER DUE TO ECM MODULE EXPANDING ALONG WITH HEAT SINK IN WARMER WEATHER CAUSING LOSS OF ANTI-LOCK BRAKING. *TR

Service Brakes, Hydraulic
Filed Dec 15, 2009100,118 milesNE

LEAKING BRAKE FLUID CAUSING DAMAGE TO SPEED CONTROL. *TR

Structure › Frame and Members
Filed Dec 15, 2009132,000 milesSC

BROKEN REAR AXLE BEAM, 2000 FORD WINDSTAR. *TR

Power Train › Axle Assembly
Filed Dec 9, 2009107,151 milesWV

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE REAR AXLE STABILIZER BAR HAS FRACTURED. THE DEALER WAS CONTACTED BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 107,151.

Service Brakes, Electric
Filed Dec 4, 2009200,000 miles00

THE ABS ECM MODULE HAS BEEN DAMAGE FROM LEAKING BRAKE FLUID. THERE IS NO ABS WORKING AND THE ABS LIGHT IS ON. IT APPEARS TO BE THE RESULT OF A BRAKE FLUID LEAK AND AS EXTREME POTENTIAL TO CATCH FIRE. I KNOW OTHERS HAVE REPORTED THIS PROBLEM....IT MUST BE CORRECTED (RECALLED) FOR OBVIOUS SAFETY REASONS. *TR

Vehicle Speed Control
Filed Dec 3, 2009124,500 milesCT

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE BRAKE FLUID WAS LEAKING FROM THE SPEED CONTROL DEACTIVATION SWITCH ONTO THE WIRING HARNESS AND IT'S COMPONENTS WHICH CAUSED THE ABS LIGHT TO ILLUMINATE. THE LEAK WAS CAUSED BY A DEFECT WHICH LED TO RECALL 09V399000. THE DEALER STATED THAT THEY WOULD NOT REPAIR ANYTHING OUTSIDE OF THE COMPONENT LISTED IN THE RECALL. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST HIM UNTIL HE TOOK HIS VEHICLE TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 124,500.

Suspension › Rear
Filed Dec 2, 200980,000 milesIL

DRIVING DOWN THE ROAD AND I HEAR A SUDDEN THUMP THEN A DRAGGING SOUND, I PULLED OVER AND FOUND THAT THE BACK AXLE HAD BROKEN IN HALF. *TR

Power Train › Axle Assembly
Filed Dec 1, 2009131,985 milesOH

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR LX. WHILE DRIVING 60 MPH THE AXLE FAILED WITHOUT WARNING. SHE HAD TO DRIVE ON THE SHOULDER TO STOP THE VEHICLE FROM ROLLING OVER. THE VEHICLE WAS TOWED TO HER PLACE OF RESIDENCE. THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 131,985. UPDATED 01/05/10. *LJ THE CONSUMER STATED WHEN SHE ATTEMPTED TO SWITCH LANES, A LOUD POP CAME FROM THE REAR OF THE VEHICLE. THE VEHICLE BEGAN TO ROCK BACK AND FORTH UNTIL THE VEHICLE FINALLY STOPPED. UPDATED 01/05/10.*JB

Air Bags › FrontalCrash3 injured
Filed Nov 30, 2009179,000 milesPA

WAS IN A FRONT IMPACT CRASH THAT, ACCORDING TO POLICE REPORT, WAS APPROXIMATELY 40 MPH AT IMPACT. NO AIRBAGS DEPLOYED.... *TR

Suspension › Rear
Filed Nov 30, 2009150,000 milesMI

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING 55 MPH, SHE STRUCK A SMALL BUMP ON A BRIDGE. AS SHE ATTEMPTED TO SHIFT TO THE LEFT,SHE FELT THE LEFT SIDE OF THE VEHICLE DROP. UPON FURTHER INSPECTION SHE NOTICED THAT THE LEFT REAR TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, AND THE MECHANIC STATED THAT THE AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS IN PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed ControlFire
Filed Nov 30, 2009120,000 milesMD

SEVERAL WEEKS OF THE ABS LIGHT COMING ON, AND CRUISE CONTROL MALFUNCTIONING, FOLLOWED BY MY VAN CATCHING FIRE WHILE DRIVING, AND BEING COMPLETELY DESTROYED. *TR

Suspension
Filed Nov 28, 2009140,000 milesRI

MY 2000 FORD WINDSTAR WITH APPROX 140000 MILES HAD ITS REAR AXLE SNAP IN TWO. AS I REVIEW OTHER COMPLAINTS THIS DOES NOT SEEM TO BE AN ISOLATED CASE. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 27, 2009131,011 milesNY

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE ABS WARNING LIGHT WAS ILLUMINATED ON INSTRUMENT CONTROL PANEL. THE VEHICLE WAS ALSO LEAKING BRAKE FLUID. AN INDEPENDENT MADE REPAIRS REFERENCED IN RECALL CAMPAIGN ID NUMBER 09V399000( VEHICLE SPEED CONTROL ) AT HER EXPENSE. THE FAILURE MILEAGE WAS 131,011 AND THE CURRENT WAS 132,000.

Latches/Locks/Linkages
Filed Nov 25, 2009157,000 milesWA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE ATTEMPTING TO ENTER THE VEHICLE NEITHER THE PASSENGER OR DRIVER SIDE SLIDING DOORS COULD BE UNLOCKED . THE VEHICLE HAS NOT BEEN INSPECTED NOR REPAIRED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 157000. UPDATED 1/4/10 *CN

Power Train › Automatic Transmission
Filed Nov 21, 2009155,273 milesFL

AS TYPICAL WITH FORD WINDSTARS MY 2000 FORD WINDSTAR TRANSMISSION MALFUNCTIONED IN THE MIDDLE OF DRIVING ON A MAJOR ROADWAY ALMOST CAUSING A SEVERE ACCIDENT THAT WOULD HAVE INJURED ME AND MY WIFE AND THREE KIDS AND THE OCCUPANTS OF THE OTHER VEHICLE. THERE ARE SEVERAL COMPLAINTS ABOUT FORD WINDSTAR TRANSMISSIONS FAILING AND THIS IS NOT THE FIRST TRANSMISSION TO FAIL IN OUR VEHICLE. THE COSTLY REPAIR FOR WHAT SEEMS LIKE A PROBLEM WITH NUMEROUS WINDSTAR VANS SHOULD BE THE RESPONSIBILITY OF FORD THIS ISSUE COULD KILL SOMEONE IF A FAILURE WAS TO OCCUR ON A MAJOR INTERSTATE WHEN VEHICLES ARE TRAVELING AT HIGH RATES OF SPEEDS AND DRIVERS DO NOT HAVE TIME TO REACT TO A SUDDEN TRANSMISSION BLOWOUT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT OCCURS WITHOUT WARNING AND FORD SHOULD BE HELD RESPONSIBLE ESPECIALLY AFTER THEY RECEIVED STIMULUS MONEY FROM ALL OF US TAXPAYERS. THEY SHOULD BE HELD RESPONSIBLE FOR THEIR JUNK. THIS WILL BE THE SECOND TRANSMISSION REPLACED THE FIRST ONE WAS REPLACED BY A FORD REBUILD WHICH IS THE ONE THAT FAILED. WITH A PRICETAG OF OVER $2000.00 THAT'S HARD ON PEOPLE WHO LIVE PAYCHECK TO PAYCHECK. *TR

Air Bags › Side/Window
Filed Nov 20, 2009118,400 milesPA

THE SIDE AIR BAG ON THE DRIVER SIDE OF MY 2000 FORD WINDSTAR SEL INADVERTENTLY DEPLOYED. THE AIR BAG DEPLOYED APPROXIMATELY 5 TO 10 SECONDS AFTER STARTING THE VEHICLE. IT DEPLOYED WHILE IDLING AND SITTING STATIONARY. IN THE PROCESS OF THIS DEPLOYING, IT RUINED THE DRIVER'S SEAT. I HAVE NOT REPLACED THE SEAT AS OF YET. I AM TRYING TO GET FORD MOTOR COMPANY TO PAY FOR THE REPAIR. I TOOK THE VEHICLE TO A FORD DEALER AND THEY WOULD NOT REPAIR IT FREE OF CHARGE. THEY ANALYZED THE SYSTEM BUT FOUND NO REASON FOR THE INADVERTENT DEPLOYMENT OF THE AIR BAG. *TR

Suspension › Rear
Filed Nov 20, 2009149,000 milesWI

WAS DRIVING MY 1 MILE TO WORK AND SUDDENLY THE REAR END STARTED SHIMMYING ALL OVER. PULLED OVER, SAW MY REAR WHEELS WERE BOWED, CHECKED THE REAR AXLE, WHICH WAS CRACKED THROUGH MINUS THE BOTTOM. DROVE TO THE SHOP AND THEY SAY THEY WILL HAVE TO REPLACE THE REAR AXLE. THEY ALL EXPRESSED HOW SHOCKED THEY WERE THAT AN AXLE WOULD SNAP WHEN THERE WAS NO RUST AT OR NEAR THE AREA WHERE IS SNAPPED. *TR

Service Brakes, Hydraulic
Filed Nov 10, 2009100,000 milesFL

2000 FORD WINDSTAR XL. ABS AND BRAKE LIGHT COME ON INTERMITTENTLY. HAVE HAD NUMEROUS BRAKE LOCK-UPS. UPON RESEARCHING, FOUND THIS IS A COMMON PROBLEM CAUSED BY FAILURE OF THE BRAKE DEACTIVATE SWITCH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Ford Windstar → · Every Windstar year → · How the figures are calculated →