Page 10 of 34 · complaints 451–500 of 1,675

2000 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Suspension › Front
Filed Dec 26, 2010MI

HAD TO PAY TO REPLACE SUBFRAME ON MY 2000 FORD WINDSTAR. COULD NOT DRIVE TIL REPLACED. *TR

Structure › Frame and Members
Filed Dec 26, 2010133,000 milesKY

2000 FORD WINDSTAR - SUBFRAME CORROSION - JUST WANTED TO SAY I HAD TO HAVE MY SUBFRAME REPLACED JUST LAST MONTH AS (LUCKILY) MY FORD MECHANIC NOTICED IT RUSTING. I KNOW THE NHTSA IS INVESTIGATING THIS AND I HOPE A RECALL WILL BE ISSUED. *TR

Equipment
Filed Dec 26, 2010161,000 milesFL

A/C SYSTEM WAS FOUND TO BE TOTALLY LOW ON FREON. AFTER REPLACING FREON, IT WAS OBSERVED THAT THE REAR AC LOW PRESSURE PIPE HAD A LEAK LOCATED NEXT TO THE REAR DRIVER'S SIDE WHEEL. THERE WAS NOTHING IN THIS AREA THAT WOULD HAVE CAUSED THIS PIPE LEAK TO OCCUR, SUCH AS ANOTHER PIPE RUBBING AGAINST IT OR OTHER FORM OF FRICTION. IT IS ASSUMED THAT THE PIPE WAS STRUCTURALLY DEFECTIVE. *TR

Suspension › RearCrash1 injured
Filed Dec 23, 2010180,000 milesNY

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR WITH 180000 MILES. WHILE DRIVING 45 MPH ON THE HIGHWAY THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE THEN ROLLED OVER EIGHT TIMES AND CRASHED INTO A HIGHWAY SIGN. THE CONTACT WAS INJURED AND TAKEN TO THE HOSPITAL. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE REAR AXLE FAILURE CAUSES THE CRASH TO OCCUR. THE CONTACT RECEIVED A RECALL LETTER FOR THE REAR AXLE ABOUT SIX MONTHS AGO. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE FAILURE AND THEY MAILED A LEGAL NOTICE ABOUT NOT DISCLOSING THE INFORMATION SINCE HE WAS HE GOING TO FILE A LEGAL CLAIM. THE CONTACT ALSO HAD PICTURES OF THE CRASH. THE VIN WAS UNAVAILABLE.

Structure › Body › Door
Filed Dec 22, 201085,000 milesUT

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS STATED THAT WHILE ATTEMPTING TO OPEN THE REAR SLIDING DOOR, IT WOULD NOT BUDGE AND REMAINED STUCK. THE FAILURE OCCURRED INTERMITTENTLY AND AFTER TIME, THE DOOR WOULD NOT OPEN AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 85,000.

Suspension › Rear › Axle › Non-powered Axle AssemblyCrash1 injured
Filed Dec 22, 2010NY

2000 FORD WINDSTAR. CONSUMER WRITES REGARDING THE POTENTIAL OPERATING PROBLEM WITH THE REAR AXLE RECALL.*TGW THE CONSUMER STATED THE VEHICLE WAS TOTALED AFTER SHE HAD AN ACCIDENT DUE TO THE FAILURE OF THE REAR AXLE. THE CONSUMER LOST CONTROL OF THE VEHICLE AND SLAMMED INTO AN ICE BANK. WHEN THE CONSUMER EXITED THE VEHICLE, THE REAR WHEELS WERE EMBEDDED INTO THE SIDE OF THE VAN AT A BIZARRE ANGLE. THE CONSUMER WAS SLIGHTLY INJURED AS SHE TRIED TO CONTROL THE VEHICLE.*JB

Suspension › Rear
Filed Dec 22, 2010NC

CONCERNS ABOUT BACK AXLE AND BRAKE SYSTEM WE MOUNTAIN IN THE MOUNTAINS OF WESTERN NC AND GET CONSIDERABLE SNOW AND ICE WHICH LEADS TO CORROSION OF AXLE AND DID NOT SEE NC ON THE LIST OF RECALLS. *TR

Suspension
Filed Dec 21, 201067,000 milesMI

WE HAVE HAD ELEVEN RECALLS ON OUR FORD WINDSTAR VAN TO DATE. OUR CURRENT RECALL ON THE REAR AXLE HAS LEFT US WITH NO WORTHY VEHICLE. THE BOTTOM OF THE VAN IS SO RUSTED OUT THERE ARE HOLES IN IT AND WE WASH IT AND KEEP IT IN THE GARAGE DURING THE WINTER MONTHS. WE HAVE HAD TO REPLACE THE BUSHINGS ON THE FRONT OF THE VAN TWO TIMES AND ARE NOW SCHEDULED FOR A 3RD REPLACING. THE SUSPENSION ON THE VAN HAS NEVER BEEN RIGHT AND IT FEELS UNSAFE. THE FORD COMPANY IS NOT WORKING WITH US TO FIX THE AXLE OR OTHER ISSUES. *TR

Equipment
Filed Dec 20, 2010156,000 miles00

THIS IS THE SECOND TIME IN 3 YEARS I HAVE TO REPLACE MY TAILGATE WINDOW FOR MY 2000 FORD WINDSTAR. 2007 JULY, IT JUST SHATTERED WITHOUT ANY SIGN/ WARNING WHEN I WAS ON MY TRIP TO THE PROVINCIAL PARK. I REPLACED IT THINKING ABOUT I MAY BE THE 'LUCKY ONE'! LAST NIGHT AGAIN ON MY WAY TO OTTAWA AROUND KINGSTON ON HWY 401, IT STARTED FROM THE WIPER/ BRAKE LIGHT AREA AND SHATTERED. MY DAUGHTER WAS SO AFRAID BECAUSE SHE WAS SEATING AT THE BACK 2 TIMES IN A ROW!! I WAS QUESTIONING ABOUT THE OCCURANCE AND FREQUENCY??? I HAVE TO PAY $400 FOR EACH REPLACEMENT!! *TR

Suspension › Front
Filed Dec 20, 2010130,000 milesNJ

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT PASSENGER SIDE CONTROL ARM BROKE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE AND CALLED THE DEALER. THE DEALER INFORMED HIM THAT THERE WAS NOTHING THEY COULD DO AND REFERRED HIM TO A LOCAL MECHANIC. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE REFERRED LOCAL MECHANIC. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL ON THE FRONT SUSPENSION. THE FAILURE MILEAGE WAS 130,000.

Power Train › Automatic Transmission
Filed Dec 18, 2010100,000 milesCA

FORD WINDSTAR 2000 - TRANSMISSION FAILED AT 110,000 AND RUMOR IS THAT FORD KNEW THESE WERE WEAK BUT INSTALLED THEM ANYWAY. POWER STEERING PUMP FAILED THREE TIMES BETWEEN 60,000 AND 100,000. POWER STEERING PISTONS EACH FAILED AROUND 80,000. HEATER/AIR CONDITIONING AIR FLAPPER FAILED - REPLACEMENT WAS $1500 INSTALLED. SLIDING DOOR RELEASE STUCK AT 80,000. THE CAR IS A JUNKSTAR. I'LL NEVER BUY ANOTHER FORD - THEY BUILD WITH PLASTIC AND LIGHTWEIGHT JUNK AND THEY JUST FAIL - FAIL - FAIL. *TR

Vehicle Speed Control
Filed Dec 17, 201090,000 milesMA

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT NOTICED THAT THE SPEED CONTROL DEACTIVATION SWITCH LEAKED BRAKE FLUID INSIDE THE ENGINE COMPARTMENT, CAUSING THE FLUID TO SPILL ONTO THE WIRING. THE DEALER MADE AN ATTEMPT TO REPAIR THE PROBLEM UNDER NHTSA RECALL NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, THE FLUID CONTINUED TO LEAK. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 02/23/11 *BF THE CONSUMER STATED A WIRING JUMPER WAS ADDED TO PREVENT A POSSIBLE FUTURE LEAK OF BRAKE FLUID, SINCE THE PRESSURE SWITCH WAS NOT LEAKING. WITHIN 3,00 MILES, THE PRESSURE SWITCH BEGAN LEAKING BRAKE FLUID INTO THE ENGINE COMPARTMENT DIRECTLY ONTO THE TRANSMISSION SPEED CONTROL SENSOR. THE TRANSMISSION SPEED CONTROL SENSOR SUBSEQUENTLY FAILED AND NEEDED TO BE REPLACED ALONG WITH THE SPEED CONTROL SENSOR. UPDATED 04/28/11

Unknown or Other
Filed Dec 17, 2010NJ

THE SUB FRAME ON MY 2000 FORD WINDSTAR HAS ROTTED OUT. THE STEERING AND SUSPENSION ARE ALL OUT OF WACK. THE VEHICLE SWERVES FROM LEFT-TO-RIGHT AND RIGHT-TO-LEFT WHEN DRIVING ON THE ROAD. MY MECHANIC TOLD ME THAT IT IS NOT SAFE TO DRIVE. THIS IS A MAJOR SAFETY HAZARD - LIFE THREATENING. I AM AFRAID TO DRIVE THIS VEHICLE. FORD NEEDS TO DO SOMETHING ABOUT THE NUMEROUS INCIDENTS SIMILAR TO THIS ONE. I DEMAND A RECALL ON THIS.

Vehicle Speed Control
Filed Dec 16, 201077,781 milesTX

I HAD MY MOTHERS' 2000 FORD WINDSTAR IN TO BE REPAIRED FOR TWO RECALLS, ONE DEALING WITH THE ABS SYSTEM AND FLUID LEAKING THAT COULD CAUSE A FIRE, AND ONE DEALING WITH ELECTRICAL ISSUES IN THE TRAILER WIRING. AFTER FOUR DAYS WITHOUT A VEHICLE, I PICKED UP THE VAN (SECOND RECALL STILL NOT COMPLETED DUE TO LACK OF PARTS). I LEFT THE DEALERSHIP AND WITHIN 5 MILES THE ABS LIGHT CAME BACK ON. WHEN THE LIGHT CAME ON, I NOTICED THE VAN STARTED RUNNING ROUGH AND BRAKING WAS MORE DIFFICULT AND FELT VERY SOFT. WHEN I RETURNED HOME, THE DEALERSHIP TOLD US TO BRING THE VEHICLE BACK IN ON MONDAY. THEY DID NOT OFFER TO GIVE MY MOTHER A LOANER DURING THE FIRST REPAIR AND SAID NOTHING FOR THE SECOND EITHER. I AM VERY DISPLEASED WITH THE SERVICE REGARDING THESE RECALLS, AND IT SEEMS LIKE THE PROBLEM STILL IS NOT FIXED. I AM WORRIED ABOUT MY MOTHER DRIVING THIS VAN WHILE THE BRAKING SYSTEM IS NOT FUNCTIONING PROPERLY. *TR

Suspension › Rear
Filed Dec 14, 2010137,000 milesIN

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE PARTS NEEDED FRO THE RECALL REPAIR WERE NOT READILY AVAILABLE AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT ON NUMEROUS OCCASIONS THAT THEY COULD NOT DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. A FAILURE DID NOT EXIST. THE CURRENT MILEAGE WAS 137,000.

Structure › Frame and Members
Filed Dec 14, 2010140,000 milesNY

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED WHILE HAVING A ROUTINE OIL CHANGE PERFORMED ON THE VEHICLE, HE WAS ADVISED BY THE TECHNICIAN THAT THE CHASSIS THAT HELD THE ENGINE IN PLACE ON THE FRONT OF THE VEHICLE WAS RUSTED. THE TECHNICIAN STATED THAT THE RUST HAD BEGUN IN THE H FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

Equipment › Appliance › Air Conditioner
Filed Dec 13, 2010115,432 milesFL

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. UPON STARTING THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE FROM THE CENTER OF THE INSTRUMENT PANEL. AFTER A FEW MINUTES, THE CLICKING NOISE STOPPED. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE SAME CLICKING NOISE WAS PRESENT WHEN SHE OPERATED THE TEMPERATURE GAUGE ON THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE MOTOR FOR THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD BOUNCE AND SHE COULD FEEL VIBRATIONS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE VEHICLE ALSO STALLED INTERMITTENTLY. THE IDLE AIR CONTROL WAS REPAIRED BY A LOCAL MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 115,432.

Steering
Filed Dec 10, 2010187,000 milesSC

WE PURCHASED OUR 2000 FORD WINDSTAR VAN IN LATE SEPTEMBER, 2010. WITHIN THE PAST MONTH, BEGINNING IN MID NOVEMBER, WE NOTICED A MOANING AND/OR GRINDING SOUND WHEN TURNING THE STEERING WHEEL. I HAVE READ MANY SIMILAR COMPLAINTS ONLINE AND PEOPLE MENTIONING THAT THEY LOST CONTROL OF THEIR STEERING EVENTUALLY AND THIS WORRIES ME, AS WE JUST PURCHASED THIS USED WINDSTAR WHEN OUR PREVIOUS VEHICLE WAS TOTALED IN A NEARLY FATAL ACCIDENT. I AM CONCERNED FOR MY FAMILY'S SAFETY, WHICH INCLUDES 2 YOUNG CHILDREN. I HOPE FORD TAKES NOTICE OF THESE MANY COMPLAINTS AND STOP PUTTING THE LIVES OF MANY IN POTENTIAL DANGER. I DRIVE OVER A WATERWAY BRIDGE, EACH AND EVERY DAY AND IF THIS IS A SAFETY HAZARD, I WOULD LIKE TO HAVE IT ADDRESSED. I WOULD LIKE MY VEHICLE RECALLED FOR THE SAKE OF MY FAMILY'S SAFETY. *TR

Service Brakes, Hydraulic
Filed Dec 9, 201045,000 milesVT

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED THE ABS LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. HE STATES THAT THE ABS SYSTEM BRAKES FAILED WHICH TIED IN WITH THE TRACTION CONTROL WHICH ALSO FAILED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 02/02/11 *CN

Service Brakes, Hydraulic
Filed Dec 9, 2010155,000 milesVA

BRAKING DISTANCE SUDDENLY INCREASED" IN CATEGORY "SERVICE BRAKES, HYDRAULIC". THE ORIGINAL RECALL 09S09 WORK WAS COMPLETED BY FORD. HOWEVER, I STILL HAVE THE ABS LIGHT COMING ON INTERMITTENTLY. I HAVE ALSO HAD THE BRAKE LIGHT COME ON INTERMITTENTLY. THEREFORE, I AM CONCERNED THE PROBLEM HAS NOT BEEN FIXED PROPERLY AND MY BRAKES ARE NOT FUNCTIONING AS THEY SHOULD.

Steering
Filed Dec 9, 201040,000 milesMN

CHECK ENGINE LIGHT HAS BEEN ON FOR SEVERAL THOUSAND MILES, FROM ABOUT 40,000 TO CURRENT 130,000. THE CODE THAT COMES UP CAN BE 1 OF ABOUT 10 THINGS. NOTHING CORRECTS THIS. I HAVE THE 3.8L ENGINE AND THE "CHECK ENGINE" LIGHT HAS BEEN ON. HAD A MECHANIC PULL THE CODES UP AND THEY ARE BANK 1 RUNNING LEAN AND BANK 2 RUNNING LEAN (P0171) AND (P0174). WAS TOLD COULD BE MASS AIRFLOW SENSOR, O2 SENSOR (1 OF 4), VACUUM ISSUES, HEAD GASKET OR A FEW OTHERS. I HAVE REPLACED THE MAF SENSOR AND ALL 4 O2 SENSORS AT ABOUT $200.00 A PIECE. STILL ON. 2ND ISSUE. NOISE FROM FRONT END WHEN TURNING. 3RD ISSUE. CURRENTLY SITTING AT FORD DEALER WITH FRACTURED REAR AXLE FOR LAST MONTH. ALSO ABS LIGHT GOES ON AND OFF ALL THE TIME.

Service Brakes, Hydraulic
Filed Dec 8, 201045,000 milesVA

ABS LIGHT STARTED COMING ON OCCASIONALLY, BUT HAS NOW PROGRESSED TO COMING ON SHORTLY AFTER STARTING ALMOST EVERY TRIP.

Structure › Body › Door
Filed Dec 7, 2010157,000 milesWA

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THE SLIDING DOORS MALFUNCTIONED AND WOULD NOT OPEN DUE TO A LOSE SPRING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THE SPRINGS ON THE DOORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS A SAFETY ISSUE BECAUSE CHILDREN COULD GET LOCKED IN THE VEHICLE DUE TO THE SLIDING DOORS NOT FUNCTIONING. THE FAILURE MILEAGE WAS 157,000.

Suspension › Front
Filed Dec 1, 201072,500 milesIL

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 2 MPH MAKING A TURN THE VEHICLES FRONT SUB FRAME CRACKED IN HALF. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE SUB FRAME, FRONT STRUTS AND THE FRONT AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. SHE WAS UNABLE TO PROVIDE A VIN. THE FAILURE MILEAGE WAS 72,500.

Suspension › Rear
Filed Nov 30, 2010IL

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL FOR A FRACTURED AXLE, RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CONTACT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 2011. THE VEHICLE HAD NOT BEEN REPAIRED.

Structure › Frame and Members
Filed Nov 27, 201090,000 milesNJ

CRACKED REAR AXLE, CONFIRMED BY DEALER. DEALER HAS SEIZED VEHICLE WITH RECOVERY ONLY POSSIBLE IF LIABILITY RELEASE IS SIGNED. *TR

Suspension › Rear
Filed Nov 24, 201086,633 milesNY

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE BOUNCED WHILE SHE DROVE AT ANY SPEED. WHEN SHE INSPECTED, SHE SAW THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE AXLE WAS REPLACED. A YEAR AND A HALF LATER WHILE HAVING THE VEHICLE EXAMINED, THE CONTACT WAS INFORMED THAT THE REAR AXLE WAS BENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 86,633 AND THE CURRENT MILEAGE WAS 108,944. UPDATED 01/14/11*LJ

Electrical SystemFire
Filed Nov 24, 2010125,000 milesAZ

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ABS AND BRAKE LIGHTS ON THE BATTERY DIED. WHILE THE CONTACT TRIED TO REPLACE THE BATTERY, SHE NOTICED THAT THE BATTERY CABLES MELTED. THE CONTACT CALLED THE DEALER WHO STATED THAT THE ABS LIGHT STAYED ON WHICH CAUSED THE CABLE TO MELT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Suspension › Front
Filed Nov 23, 201095,000 milesWV

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE HAVING THE TIRES ROTATED, THE CONTACT NOTICED THAT THE SUB FRAME ON THE FRONT PASSENGER SIDE OF THE VEHICLE WAS COVERED WITH RUST AND NEARLY CRACKED. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 95000.

Suspension
Filed Nov 22, 201090,000 milesNJ

2000 FORD WINDSTAR, THE CONTROL ARM FRONT PASSENGER SIDE DETACHED FROM THE FRAME WHILE MY WIFE WAS DRIVING TO WORK ON 11/19/10. LUCKILY THERE WERE NO OTHER CARS COMING OR SHE WOULD HAVE HIT THEM HEAD ON. ALL VEHICLE CONTROLS WERE LOST; NO STEERING , NO TRANSMISSION DRIVE TRAIN. THE VEHICLE SWERVED OUT OF CONTROL UNTIL LUCKILY, THE VEHICLE STOPPED PARTLY ON THE SIDE OF THE ROAD. THE VEHICLE HAD TO BE TOWED. I ALSO NOTICED A HOLE IN THE REAR AXLE WHICH THERE IS A RECALL FOR. THE VEHICLE OBVIOUSLY CANNOT BE DRIVEN AND I AM UNSURE IF THE TRANSMISSION IS DAMAGED DUE TO THE DRIVE AXLE BEING PULLED OUT OF IT. *TR

SeatsFire
Filed Nov 22, 2010139,000 milesFL

TL- THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE HAD CAUGHT ON FIRE FROM THE COAL HEATER UNDER THE DRIVER SIDE SEAT. THE CONTACT CONTINUED TO SEE SMOKE, WHICH CAUSED HER TO DISCONNECT THE BATTERY. THE DEALER HAD BEEN CONTACTED, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER HAD BEEN CONTACTED, WHO STATED THAT THEY WOULD REPAIR THE DAMAGES IF THEY WERE RELATED TO A RECALL. THE CONTACT WAS NOT SURE WHAT THE DIAGNOSIS WAS. NO REPAIRS HAD BEEN MADE AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WAS 139,000.

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Nov 19, 2010MA

2000 FORD WINDSTAR. CONSUMER WOULD LIKE REIMBURSEMENT FOR REAR AXLE ASSEMBLY REPAIRS DUE TO THE RECALL THAT WAS ISSUED. *TGW ON JUNE 16, 2010, THE REAR AXLE ASSEMBLY SNAPPED IN TWO WHILE THE CONSUMER WAS BACKING OUT OF THE DRIVEWAY. *JB

Suspension › Rear
Filed Nov 11, 2010110,300 milesMA

AFTER RECEIVING INFO ABOUT THE POTENTIAL OF A REAR AXLE DEFECT I BROUGHT MY 2000 FORD WINDSTAR TO MY LOCAL DEALER. UPON INSPECTION I WAS TOLD I WOULD NOT BE ALLOWED TO DRIVE MY VEHICLE OFF THE LOT. THE REAR AXLE WAS CRACKED. I FEEL VERY FORTUNATE THAT I WAS NOT IN AN ACCIDENT OR THAT I DID NOT CAUSE AN ACCIDENT. FORD NOW ONLY WANTS TO COVER A SMALL RENTAL CAR BUT NOT A MINIVAN. THERE IS A REASON I HAD A MINIVAN! I NEED THE SEATS! FORD SAYS THEY UNDERSTAND MY CONCERN YET THEY OFFER NO SOLUTION OTHER THAN CORPORATE IS LOOKING INTO YOUR CONCERN! NO OWNER SHOULD HAVE ANY OUT OF POCKET EXPENSE DUE TO THIS RECALL. THERE SHOULD BE A URGENT LETTER SENT TO EVERY OWNER OF THIS CAR SAYING BRING TO A DEALER IMMEDIATELY. THE RISK IS TOO GREAT! *TR

Structure › Frame and Members
Filed Nov 10, 201095,000 milesVT

2000 FORD WINDSTAR LX 95,000 MILES. REAR AXLE IS CRACKED. RIGHT REAR SUBFRAME IS COMPLETELY RUSTED THROUGH WHERE IT MOUNTS TO THE FRAME. BOTH PARTS ARE READY TO FAIL AND COULD HAVE RESULTED IN INJURY OR DEATH. PLEASE RECALL THE WINDSTAR FOR THE RUSTED SUBFRAMES BEFORE PEOPLE START GETTING HURT. IT IS A REAL PROBLEM AND YOU WILL RECEIVE MANY MORE COMPLAINTS. THAT NONSENSE FORD IS SPOUTING ABOUT RUST IS NORMAL ON VEHICLES OF THIS AGE IS NOT GOING TO FLY. BODY RUST IS NORMAL IN THE "SALT BELT", FRAMES AND AXLES RUSTING TO THE POINT OF BREAKING IS NOT. I BOUGHT A WINDSTAR FOR IT'S FIVE STAR CRASH RATING. I THOUGHT IT WOULD KEEP MY FAMILY SAFE! *TR

Structure › Frame and Members
Filed Nov 8, 201089,000 milesNY

2000 FORD WINDSTAR DETECTED FRONT END SUBFRAME CORROSION AND NEEDS TO BE REPLACED. HOW LONG WILL THE INVESTIGATION TAKE? WILL I BE REIMBURSED FOR REPAIR IF THERE IS A RECALL? *TR

Structure
Filed Nov 8, 201095,800 milesIN

2000 WINDSTAR 96K MILES ? OWNED SINCE 2002 ? JUST TOOK MY CAR IN TODAY FOR THE BRAKE LINE POTENTIALLY CAUSING FIRES RECALL AND ANOTHER RECALL, THE DEALERSHIP(TOWN AND COUNTRY FORD, EVANSVILLE, IN) DIDN'T FIX EITHER RECALL I TOOK THE VAN IN FOR, BUT THEY TOLD ME THAT MY REAR AXLE WAS CRACKED ( I HAVEN'T RECEIVED THAT RECALL LETTER YET), THE THING THAT REALLY IS PAINFUL IS THAT I PUT A NEW TRANNY IN LAST WEEK TO THE TUNE OF $3,200, THE SERVICE MANAGER TOLD ME HE WOULD GIVE ME KBB VALUE OF $3,600, HAD I ACTUALLY KNOWN ABOUT THE RECALL IN A TIMELY MANNER, THEN I WOULDN?T HAVE JUST PUT A NEW TRANSMISSION IN, THE DEALERSHIP WILL NOT RELEASE THE VEHICLE TO ME. *TR

Steering
Filed Nov 7, 201045,884 milesOH

DURING THE REPLACEMENT OF THE POWER STEERING UNIT, TIE ROD ENDS, AND RACK ASSEMBLY, THE MECHANIC, [XXX], FROM STONE'S AUTO SERVICE, INC., LOCATED AT 350 NORTH MAIN ST.; MIAMISBURG, OHIO 45342. THEIR TELEPHONE NUMBER IS (937) 866-3674, NOTICED EXCESSIVE RUST DETERIORATION OF THE FRONT SUBFRAME OF THE VEHICLE. THE MECHANIC STATED, ON THE INVOICE STATEMENT, THE FRONT FRAME IS UNSAFE. HE RECOMMENDED WE NOT DRIVE THE VEHICLE BECAUSE IT IS UNSAFE, DUE TO THE RUSTED FRONT SUBFRAME. WE WERE TOLD THE ENTIRE FRONT SUBFRAME COULD FALL OFF AT ANYTIME. THE MECHANIC SUGGESTED WE TAKE THE VEHICLE TO THE DEALER WHERE WE PURCHASED THE VEHICLE, WHICH IS INTERSTATE FORD, INC. THE DEALERSHIP IS LOCATED AT: 125 ALEXANDERSVILLE ROAD; MIAMISBURG, OHIO 45342. THE PHONE NUMBER FOR THE DEALERSHIP IS (937) 866-1737. WE TOOK THE VEHICLE TO INTERSTATE FORD, INC., WHICH THEIR MECHANIC INSPECTED THE VEHICLE AND ADVISED US NOT TO DRIVE THE VEHICLE, BECAUSE THE VEHICLE IS UNSAFE. IN FACT, THE OWNER OF INTERSTATE FORD, INC., CHUCK GEORGE SAID THIS VEHICLE IS UNSAFE TO DRIVE. HE ADVISED US, FORD HAS NOT HAD ANY 'RECALL' FOR RUSTING SUBFRAME IN THE FRONT END OF THE WINDSTAR VEHICLE. ALTHOUGH, MR. GEORGE DID TELL US THAT FORD HAS ISSUED A RECALL FOR FORD WINDSTAR VEHICLES DUE TO RUSTING SUBFRAME OF THE VEHICLE'S BACK SUBFRAME. MR. GEORGE PROVIDED US A QUOTE OF $1,533.05, TO REPAIR THE FRONT SUBFRAME RUSTING MATTER. WE HAVE SINCE HAD THE REPAIR COMPLETED AND PAID THE BILL OF $1,533.05 TO INTERSTATE FORD, INC. WE

Power Train › Automatic Transmission
Filed Nov 5, 201072,000 milesMI

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH, THE VEHICLE SUDDENLY STOPPED MOVING FORWARD. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A GEAR IN THE TRANSMISSION NEEDED TO BE REPLACED; THE PART HAD BEEN RE-ENGINEERED AS IT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000. THE CRUISE CONTROL MODULE AND WHEEL BEARINGS HAD TO BE REPLACED. UPDATED 05/23/11

Structure › Frame and Members › Underbody Shields
Filed Nov 4, 2010136,000 milesPA

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR PASSENGER SIDE ENGINE MOUNT BROKE. THE FRONT OF THE VEHICLE WAS COVERED WITH RUST AROUND THE PASSENGER SIDE ENGINE AND WHEEL MOUNTS. THE DRIVER SIDE WAS COMPLETELY CORRODED. THE FAILURE MILEAGE WAS 136000 AND THE CURRENT MILEAGE WAS 144000. UPDATED 02/17/11*LJ THE CONSUMER STATED THE SUBFRAME ON THE REAR PASSENGER SIDE MOUNT HAD SEVERE CORROSION. UPDATED 04/27/11

Vehicle Speed Control
Filed Nov 3, 2010125,000 milesIL

THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (SCDS) (2B264) LOCATED UNDER THE MASTER CYLINDER (BEHIND THE AIR FILTER) OVER TIME DEVELOPED A LEAK. THIS LEAK LEAD TO THE LOSS OF CRUISE CONTROL. AFTER SOME TIME IT WAS REPLACED, THE RECALL WAS THEN ISSUED AND I HAD THE VAN CHECKED BY FORD. THEY REIMBURSED ME FOR THE REPAIR I HAD DONE PER THE RECALL 09S09. SINCE THE PROBLEM OCCURRED I HAVE INTERMITTENT ABS LIGHT COMING ON WHILE DRIVING. IT SEEMS THIS HAPPENS ESPECIALLY IN WARMER WEATHER. I CAN SEE ON MY VAN WHERE FLUID LEAKED ONTO SOME WIRES BELOW THE SWITCH THAT WAS REPLACED. FORD SAID THERE WAS NO PROBLEM. *TR

Structure › Frame and Members
Filed Nov 2, 2010154,439 milesNY

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE HAVING THE VEHICLE REPAIRED AT AN AUTHORIZED DEALER FOR AN UNRELATED FAILURE, THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,439.

Engine and Engine Cooling
Filed Nov 2, 2010200,000 miles00

I OWN A 2000 FORD WINDSTAR, AND HAD THE WATER PUMP BREAK RECENTLY. WHEN THE MECHANIC PUT THE VEHICLE ON THE HOIST HE NOTICED A LARGE DEGREE OF RUSTING AND SEPARATION ON THE SUBFRAME CONNECTING TO THE CONTROL ARM. THIS ISSUE NEEDS TO BE REPAIRED BEFORE THE VEHICLE CAN BE DRIVEN AGAIN AS IT IS A MAJOR SAFETY CONCERN - AS PER THE MECHANIC. *TR

Service Brakes, Hydraulic
Filed Oct 30, 201093,000 milesKY

WE BOUGHT OUR 2000 FORD WINDSTAR USED IN EARLY 2005. EVER SINCE WE BOUGHT THIS VAN, THE ABS LIGHT HAS CONTINUED TO COME ON. IT WAS TOO EXPENSIVE TO FIX, BUT WHILE READING ABOUT THE RECENT WINDSTAR AXLE RECALL, I FOUND THAT THE ABS LIGHT PROBLEM IS A RECURRING PROBLEM AMONG MANY WINDSTAR OWNERS. I KNOW THE BRAKES DON'T WORK LIKE THEY SHOULD, BUT I HAVE ALWAYS PUT UP WITH IT BECAUSE I COULD NOT AFFORD TO GET IT FIXED. IT IS ESPECIALLY SCARY WHEN BRAKING GOING DOWN A HILL. CAN YOU PLEASE INVESTIGATE THIS PROBLEM? I READ ABOUT THIS PROBLEM ON WWW.FORDWINDSTARRECALL.INFO AND THERE IS A LOT OF INFO THERE WITH BACKGROUND INFO. I WISH I WOULD HAVE FOUND THIS SITE BEFORE I PURCHASED THE WINDSTAR. *TR

Structure › Frame and Members
Filed Oct 28, 2010155,000 milesIL

I TOOK MY 2000 FORD WINDSTAR VIN [XXX] FOR THE CURRENT RECALL ON THE REAR AXLE. THE MECHANIC TOLD ME THE RIGHT PASSENGER SIDE SUB FRAME WAS CORRODED AND DISINTEGRATING TO THE EXTENT THAT IS CRUMBLING AND THE ENGINE WOULD FALL TO THE GROUND POTENTIAL KILLING ME, PASSENGERS AND SOME ONE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Frame and Members
Filed Oct 28, 2010160,000 milesPA

2000 FORD WINDSTAR ENGINE CRADLE ROTTING OUT ON THESE VANS. ONCE ROTTED THROUGH ,AND IT BREAKS YOU LOSE CONTROL OF VAN! AS IT IS TIED INTO THE STEERING! AT 70MPH THIS COULD BE FATAL TO EVERYONE IN THE VAN ALONG WITH LOSS OF CONTROL AND SMASHING INTO CARS IN THE OTHER LANES OF TRAFFIC! SHOULDN'T BE ROTTING OUT ON A TEN YEAR VEHICLE CHEAP METAL ! *TR

Structure
Filed Oct 28, 201075,000 milesPA

I BROUGHT MY FORD WINDSTAR IN TO THE DEALERS BECAUSE OF THE REAR AXLE RECALL. I HAD THEM INSPECT THE SUBFRAME WHILE IT WAS ON THE LIFT, AND THEY DISCOVERED THAT NOT ONLY WAS MY REAR AXLE BROKEN, BUT MY SUBFRAME IS SEPARATED AS WELL. (ALONG WITH THE CAR HAVING AN EXHAUST LEAK). AS MUCH AS I APPRECIATE THE REPAIR AND RENTAL FROM FORD FOR THE AXLE, THE REMAINING REPAIRS WILL COST ME AS MUCH AS THE CAR IS WORTH. THIS CAR HAS ONLY 75000 MILES ON IT, AND IS GARAGE KEPT. THE SUBFRAME PROBLEMS NEED TO BE ADDRESS BY FORD IMMEDIATELY. THIS IS GOING TO GET SOMEONE KILLED. *TR

Unknown or Other
Filed Oct 28, 201085,000 milesVT

AT OUR INSPECTION RENEWAL APPOINTMENT, THE MECHANIC SAID FRONT SUBFRAME OF OUR 2000 FORD WINDSTAR LX WAS CRACKED AND RUSTED OUT, VEHICLE WAS VERY UNSAFE TO DRIVE, AND COULD GIVE OUT AT ANY MOMENT. OBVIOUISLY THE VEHICLE DID NOT PASS THE INSPECTION. AT RECALL APPOINTMENT AT LOCAL DEALERSHIP REGARDING THE REAR AXLE, MY WIFE EXPRESSED CONCERN OVER THE SUBFRAME AS WELL, AND EMPLOYEES THERE BRUSHED OFF HER INQUIRIES AS "UNRELATED" TO THE OTHER SUSPENSION PROBLEM. SHE ALSO QUESTIONED THEM ABOUT ANY PAST RECALLS ON OUR VEHICLE AND WAS ASSURED THAT THERE WERE NOT, EVEN THOUGH AFTER RESEARCHING THIS QUESTION WE FOUND THAT THERE WERE IN FACT OTHER RECALLS ON THE WINDSTAR.

Structure › Frame and Members
Filed Oct 26, 201081,000 milesIL

2000 FORD WINDSTAR HAS A DEFECTIVE REAR AXLE. IT HAS A HOLE RESULTING FROM RUSTING FROM THE INSIDE OUT. *TR

Structure
Filed Oct 25, 2010122,000 milesFL

HAD THE FRONT SUB FRAMED CHECKED. IT IS BADLY RUSTED AND FOUND NOW TO BE UNSAFE AND NEEDS A NEW SUB FRAME TO HOLD FRONT END TOGETHER. WE FIRST HAD THIS VAN IS BUFFALO THAN NEBRASKA. WE NOW LIVE IN FLORIDA. *TR

Service Brakes, Hydraulic
Filed Oct 25, 201098,000 milesPA

THE ABS WARNING LIGHT ON MY 2000 FORD WINDSTAR VAN HAS BEEN COMING ON INTERMITTENTLY AND STAYING ON FOR SOME PERIOD OF TIME (I.E., YEARS). REPORTED THIS SEVERAL TIMES TO THE LOCAL FORD DEALERSHIP AND THEY ACKNOWLEDGE THAT THE LIGHT IS ON, BUT CAN NEVER FIGURE OUT THE APPROPRIATE DIAGNOSTICS AS TO WHAT IS WRONG WITH THE SENSORS OR THE ABS SYSTEM AND THEY HAVE BEEN UNWILLING TO REPLACE ANYTHING. EVEN DURING THE LAST RECALL (CRUISE CONTROL WIRING HARNESS ISSUE) THE MECHANICS AT SHULTS FORD OF WEXFORD, PA ADMITTED THAT THE LIGHT WAS ON AND WOULDN'T GO OFF, AND THAT THEY DIDN'T KNOW WHY, BUT THEY MADE NO ATTEMPT TO REPLACE IT. LATELY, MY LIGHT HAS BEEN LIT UP MORE CONSTANTLY AND IT SEEMS TO ME THAT THE BRAKING DISTANCES ARE GENERALLY LONGER. I CANNOT ASCERTAIN IF THE ABS SYSTEM IS EVEN ENGAGING OR NOT, BUT IT SEEMS THAT FORD IS REALLY NOT TOO INTERESTED IN THIS PROBLEM. I RECENTLY APPLIED THE BRAKES DURING A LIGHT RAIN IN WHICH THE ROAD WAS SLICK FROM OIL/GRIME BECAUSE IT HAD NOT RAINED IN SOME TIME, AND I HEARD NO EVIDENCE OF THE NORMAL SOUND OF THE ABS SYSTEM. I WANTED TO SUBMIT THIS TO NHTSA SO THAT AT LEAST THIS WILL BE DOCUMENTED IN CASE I GET INTO A SERIOUS CRASH AS A RESULT OF A FAULTY ABS SYSTEM OR ABS SENSORS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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