ABS LIGHT ON/OFF INTERMITTENTLY. MODULE REPLACED BY FORD DEALER TWICE. LIGHT STILL KEEPS COMING ON.
1999 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
*CRUISE CONTROL STOPPED WORKING BEGINNING OF 2011, NEVER CAME BACK ON. *ABS LIGHT TURNS ON/OFF INTERMITTENTLY. STARTED ABOUT 1 YEAR AGO; 5/2010. *SIDE DOOR LOCKS DON'T WORK CORRECTLY AND GET STUCK (HAVE TO MANUALLY PULL THEM UP). STARTED APPROX. 7/2010. *PASSENGER DOOR DOES NOT UNLOCK FROM THE OUTSIDE WITH AUTOMATIC LOCK BUTTON OR KEYS. STARTED APPROX. 1/2011. *HEATER ONLY WORKS IN BACK, NOT FRONT. STARTED APPROX. 10/2010. *OPEN REGULATOR WINDOW LOOSENED AND BROKE OFF, SHATTERING, WHILE ON INTERSTATE. BOUGHT REPLACEMENT WINDOW, BUT THE REGULATOR ASSEMBLY DOES NOT COME IN SINGLE PARTS, SO I HAVE NOT PURCHASED A REPLACEMENT PLASTIC SECURER TO HOLD THE REAR OF THE WINDOW ON. 5/7/2011. I FEEL THERE IS MORE I'M FORGETTING, BUT I CAN'T THINK OF ANYTHING AT THIS TIME. *TR
WE OWN A FORD WINDSTAR THAT WAS SOLD AND PURCHASED IN MASS. AND RECENTLY BECAME AWARE OF A SAFETY RECALL FOR AXLE FAILURE. WENT TO DEALER AND FORD WEBSITE AND WAS TOLD RECALL DID NOT INCLUDE MY VEHICLE BECAUSE I NOW RESIDE IN FLORIDA . I FEEL MY CAR SHOULD BE INCLUDED IN RECALL BECAUSE IT WAS DRIVEN IN MASS FOR A NUMBER OF YEARS IN THE SNOW AND ICE TREATED WITH ROAD SALT. ANY HELP OR SOME ONE TO CONTACT WOULD BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
GETTING THE RUN-A-ROUND WITH LOCAL DEALER OVER THIS RECALL BUSINESS (RECALLS 10S13, 11S16, 09S09). FIRST THREE TIMES THEY "LOST" OUR APPOINTMENT, THEN I JUST SHOWED UP WITH THE VAN SO THEY TOOK IT. DIDN'T HEAR FROM THEM FOR TWO WEEKS. THEN I CALLED AND ASKED FOR VAN BACK- HAD ONLY ONE VEHICLE. THEY OFFERED A RENTAL. NOW THEY SAY THEY NEED TO CHARGE US $300 FOR BROKEN COIL SPRINGS. I CALLED ANOTHER SUSPENSION SPECIALIST COMPANY, THEY SAID THE DEALERSHIP WAS DOUBLE-DIPPING, CHARGING FORD AND US FOR THE SAME WORK. I NEED HELP WITH THIS DEALERSHIP! UPDATED IVOQ 06/14/11 *TR
1999 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS AND DISCONTENT WITH DEALER *TGW THE CONSUMER STATED THE REAR AXLE BROKE WHILE HIS WIFE WAS DRIVING.
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH WHEN THE REAR AXLE FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND REFERRED TO THE DEALER. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE REAR AXLE WAS REPAIRED UNDER THE RECALL. THE CONTACT STATED THAT WHILE LEAVING THE DEALER, THE BRAKES LOCKED ABNORMALLY AND THE VEHICLE WAS LEFT WITH THE DEALER FOR FURTHER REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND NO LONGER WANTED OWNERSHIP OF THE VEHICLE. THE FAILURE MILEAGE WAS 110,000.
1999 FORD WINDSTAR. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING FORD MOTOR COMPANY *TGW THE CONSUMER STATED THE VEHICLE HAD TRANSMISSION AND ENGINE PROBLEMS. ALSO, THE VEHICLE FAILED INSPECTION, DUE TO A RUSTED SUBFRAME. FORD OFFERED TO BUY THE VEHICLE BACK FROM THE CONSUMER.
ABS WARNING LIGHT STAYS ON AND OFF SEVERAL TIMES ON MY 1999 FORD WINDSTAR LX. *TR
1999 FORD WINDSTAR ABS MALFUNCTION - ABS AND CHECK ENGINE LIGHTS ILLUMINATED. AFTER SKIDDING AND STRIKING A POLE WHILE PARKING, I BROUGHT THIS TO THE DEALER WHO INSPECTED THE VEHICLE AND DESCRIBED TO PROBLEM AS AN ANNOYANCE AT WORST AND THAT THE VEHICLE'S BRAKES WORK FINE, THE VEHICLE IS SAFE TO DRIVE, AND RECOMMENDED NOT SPENDING $1000 TO FIX THE PROBLEM. WHEN PRESSED FOR DETAILS, THE DEALER SAID THAT THE ABS ECU ($1000 PART) HAS FAILED BUT NO BIG DEAL. JUST THE ANTI-LOCK PORTION OF OUR BRAKING WASN'T WORKING. I THINK THIS IS A PRETTY BIG DEAL CONSIDER ABS IS REQUIRED FOR VEHICLE SAFETY AND THE VEHICLE MAY NOT PASS LICENSING INSPECTIONS. *TR
RUSTED SUBFRAME. *TR
RECALL REPAIR WORK WAS COMPLETED FOR 09V399000 ON VEHICLE. VEHICLE NOW HAS ABS LIGHT AND TRANSACTION CONTROL LIGHT. FORD ADVISES ISSUE WHERE ABS MODULE IS FAULTY, AS WELL AS TRACTION CONTROL CONCERNS. HOWEVER FORD CANNOT DIAGNOSE TRANSACTION CONTROL UNTIL ABS MODULE IS REPLACED BUT WILL NOT COVER THE ABS MODULE DUE TO IT NOT BEING IN THE RECALL. HOWEVER, THE VEHICLE IS EXPERIENCING THE SAME ISSUES AS OTHER CONSUMER COMPLAINTS REFERENCING THIS RECALL. I CONTINUE TO HAVE ABS ISSUES AS WELL AS CONTINUE TO SMELL A BURNING SMELL (SIMILAR TO PLASTIC BURNING). *TR
WAS DRIVING A 1999 FORD WINDSTAR STOPPED AT WORK WENT IN SIDE A COWORKER WAS LEAVING RAN BACK INSIDE TO TELL ME MY 1999 WINDSTAR WAS ON FIRE. *TR
LETTER FROM CONGRESSMAN DENT ON BEHALF OF CONSTITUENT REGARDING AN ISSUE INVOLVING RECALLS ON HIS VEHICLES; PLEASE CONTACT HIM OR HIS ASSISTANT MELANIE WHITELEATER AT 610-861-9734, IF THERE ARE ANY QUESTIONS OR PROBLEMS WITH THIS REQUEST *TGW 1999 FORD WINDSTAR. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONSUMER WAS OFFERED A BUY OUT, BUT DECLINED AND REQUESTED TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL. TWO HOURS LATER, THE CONSUMER RECEIVED A CALL FROM THE DEALER STATING FORD CONCLUDED THE VEHICLE WAS NOT REPAIRABLE AND THE CONSUMER NEEDED TO COME AND RETRIEVE THE VEHICLE. *JB
I NOTICED WHEN TAKING IN MY 1999 FORD WINDSTAR SE FOR THE SUBFRAME RECALL THAT ALMOST ALL THE OTHER WINDSTAR'S HAD RUSTED OUT SLIDING DOORS ON THE DRIVERS SIDE. IS FORD DOING ANYTHING ABOUT THIS PROBLEM?
TOOK OUR VAN IN TO BE BROUGHT UP TO DATE WITH RECALLS FOR IT'S MAKE/MODEL. ASKED ABOUT AXLE CORROSION AS WE KNEW OUR YEAR OF FORD WINDSTAR WAS INCLUDED IN THIS RECALL. WAS TOLD NEBRASKA IS NOT INCLUDED IN THIS RECALL, BUT THEY WOULD INSPECT FOR THE DEFECT ANYWAY. VAN IS NOW GROUNDED BY FORD DUE TO FRONT AND REAR AXLE PROBLEMS. MY COMPLAIN IS THIS.... WE WERE NOT ISSUED A RECALL NOTICE AND ARE NOT TECHNICALLY PART OF THE RECALL. HAD WE NOT TAKEN OUR CAR IN AND ASKED TO HAVE IT INSPECTED AFTER HEARING OF THE PROBLEM THROUGH WORD OF MOUTH, WE COULD HAVE BEEN IN A SERIOUS OR POSSIBLY FATAL ACCIDENT. WHY IS NEBRASKA NOT INCLUDED IN THIS RECALL??? AS FAR AS RESOLUTION, WE HAVE BEEN TOLD REPAIR WILL TAKE 1-3 MONTHS OR THEY MAY BUY BACK OUR VAN. I GUESS TIME WILL TELL. *TR
1999 FORD WINDSTAR. FRONT SUB FRAME CORROSION. FORD SERVICE REFUSED TO REPAIR IT. *TR
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NOVEMBER 10, 2010 FOR A RECALL REPAIR ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY); HOWEVER, THE PART WAS NOT IN STOCK, AND THEY WERE UNABLE TO PERFORM THE REPAIR. THE VEHICLE REMAINED AT THE DEALER FOR FIVE MONTHS; UNTIL RECENTLY WHEN THE PART BECAME AVAILABLE. THE TECHNICIAN STATED THAT THE VEHICLE FAILED TO START DUE TO THE COOLANT LEAKING WITHIN THE ENGINE COMPARTMENT. THE CONTACT STRONGLY BELIEVED THAT THE ENGINE WOULD NOT START BECAUSE OF THE EXTENSIVE PERIOD OF TIME THAT THE VEHICLE WAS PARKED IN THE COLD WEATHER. THERE WAS NO FAILURE MILEAGE.
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 10 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL WOULD NOT TURN BECAUSE THE CRADLE THAT HELD THE MOTOR WAS SEVERELY RUSTED AND CAUSING THE MOTOR TO FALL TO THE GROUND. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC CONCLUDED THAT THE RUSTED CRADLE WAS CAUSING THE FAILURE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65-70 MPH WHEN SHE NOTICED THAT ALL OF THE INSTRUMENT CLUSTER NEEDLES WERE FLUCTUATING INCLUDING THE SPEEDOMETER, FUEL LEVEL GAUGE AND RPMS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE THE DEALER ADVISED THAT THE PARTS NEEDED FOR REPAIRS WERE NO LONGER BEING MANUFACTURED AND THE COST TO REPAIR THE INSTRUMENT CLUSTER WAS $900. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD NOT BE ABLE TO ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE APPROXIMATE CURRENT MILEAGE WAS 133,000. UPDATED 06/01/11*LJ UPDATED 06/02/11
MY SON-IN-LAW AND DAUGHTER WE DRIVING ON HWY 421 AT 50 MPH. THE VAN STARTED SHAKING AND THEY SMELLED RUBBER AND HEARD GRINDING. HE PULLED OVER AND THE BACK TIRES WERE PUSHED IN AND THE RIGHT BACK TIRE LOST ITS LUG NUTS AND TIRE WAS FALLING OFF. THEY REMOVED THE CHILDREN FROM THE CAR. IT SCARED THEM TO DEATH! MY SON-IN-LAW STARTED WALKING TO A GAS STATION. MY DAUGHTER LOOKED UNDER THE VAN AND SAW THE AXLE WAS SNAPPED IN HALF. A NICE TOW TRUCK MAN STOPPED TO HELP. HE SAID, THIS VAN IS ON RECALL DO YOU KNOW WHAT AN AXEL IS..SHE SAID YES....HE LOOKED UNDER THERE AND TOLD HER IT WAS FOR SURE SNAPPED IN HALF! I CAN'T BELIEVE THE FORD WINDSTAR IS DOING THIS! IT IS VERY UPSETTING. IT WAS TOWED TO HERSH FORD IN MICHIGAN CITY, INDIANA AND WERE GIVEN A RENTAL AND TOLD IT COULD TAKE OVER 4 MONTHS. HOW AM I GOING TO FIT A FAMILY OF 6 INTO A FORD FOCUS?? *TR
1999 FORD WINDSTAR. CONSUMER STATES WHILE STOPPED AT A TRAFFIC LIGHT THERE WAS A SUDDEN LOUD NOISE LIKE AN EXPLOSION AND THEN VEHICLE LOST POWER AND SHE BARELY GOT THROUGH THE TRAFFIC LIGHT *TGW THE CONSUMER HAD THE VEHICLE TO TOWED TO THE DEALER WHERE THEY INFORMED HER THE TRANSMISSION NEEDED TO BE REPLACED. *JB
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY), AND TOOK THE VEHICLE TO THE DEALER IN SEPTEMBER 2010. THE DEALER ADVISED THAT THE PARTS WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE PARTS STILL HAD NOT BECOME AVAILABLE AS OR MARCH 2011 NOR WAS THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 144,000.
1999 FORD WINDSTAR- FRONT SUB FRAME RUST. LOCAL FORD DEALER SAID THEY WOULD NOT FIX IT. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE AND STEERING WHEEL BEGAN TO WOBBLE EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 119,101.
ON OCTOBER 1, 2010 I WAS DRIVING ON I 75 IN MY 1999 FORD WINDSTAR. ABOUT 50 MILES FROM HOME THE REAR AXLE ON THE DRIVERS SIDE OF THE CAR BROKE. I STARTED TO SLOW DOWN, THE CAR SWERVED LEFT TO RIGHT DID A 180 DEGREE TURN SO I WAS TRACKING DOWN I 75 AT ABOUT 60 MILES AN HOUR. THEN I SKIDDED INTO THE GUARD RAIL ON THE EAST SIDE OF THE ROAD, BACK ON TO THE HIGH AND FINALLY ENDED UP BACKED INTO THE DITCH ON THE EAST SIDE OF THE ROAD. ABOUT 110 DAYS AFTER THE ACCIDENT WE RECEIVED NOTICE OF A RECALL ON THE REAR AXLE FROM FORD MOTOR COMPANY. *TR
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN NOVEMBER OF 2010 FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN THE DEALERS POSSESSION FOR AN ABNORMALLY EXTENSIVE AMOUNT OF TIME. THE DEALER ADVISED THAT HE WAS AWAITING THE NECESSARY PARTS TO ARRIVE IN ORDER TO COMPLETE THE REPAIR. MOST RECENTLY WHILE THE VEHICLE WAS STILL IN THE DEALERS POSSESSION, THE CONTACT RECEIVED NOTIFICATION F A THIRD RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). THE CONTACT EXPRESSED FRUSTRATION FOR THE EXTENSIVE LENGTH OF TIME THE DEALER HAD BEEN WAITING ON THE RECALL PARTS AND HAD POSSESSION OF HIS VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE BEGAN PULLING TO THE RIGHT ABNORMALLY. THE CONTACT THEN RECEIVED NOTIFICATION OF A MANUFACTURERS STEERING RECALL AND THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE VEHICLE WAS NOT REPAIRABLE. THE DEALER OFFERED TO BUY BACK THE VEHICLE BUT LATER ADVISED THAT THE VEHICLE WAS ABLE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 105,000 AND THE FAILURE MILEAGE WAS 100,000. UPDATED 03/31/11*LJ THE CONSUMER ALSO STATED THE REAR AXLE CRACKED. FOR OFFERED TO BUY THE VEHICLE BACK. UPDATED 07/01/11
MY VEHICLE WAS RUNNING (WHILE PARKED) AND QUIT. THE LIGHTS WERE STILL ON, THE RADIO STILL WORKED, AND THE HEATER WAS STILL BLOWING. THE IGNITION KEY WAS OFF AND OUT. I HAD TO UNHOOK THE BATTERY TO SHUT THE THREE OFF. REPLACED: IGNITION SWITCH, PCM, CONTROL MODULE UNDER THE DASH AND NOTHING HAS CHANGED THE OUTCOME. THIS IS A 1999 FORD WINDSTAR. *TR
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE ABNORMALLY WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE REAR AXLE WAS FRACTURED. THE CONTACT ALSO STATED THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT HE WOULD BE UNABLE TO RECEIVE REPAIRS UNDER THE RECALL BECAUSE TOO MUCH TIME HAD ELAPSED SINCE OWNER NOTIFICATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE THE VEHICLE WAS AT THE DEALER FOR REPAIRS FOR RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY) THE CONTACT INFORMED THE DEALER THERE WAS SEVERE CORROSION ON THE FRONT SUBFRAME OF THE VEHICLE. THE CONTACT STATED THERE WAS A CLUNKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING OVER A BUMP. THE CONTACT WAS AWARE OF A RECALL ON THE SUBFRAME 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) BUT THE DEALER STATED THEY WOULD NOT REPAIR THE SUBFRAME. THE CONTACT WAS NOT INFORMED IF THE VIN WAS INCLUDED OR NOT. THE MANUFACTURER WAS CONTACTED BY EMAIL BUT HAD NOT RESPONDED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
FRONT SUB FRAME BROKE. *TR
I TOOK MY VAN IN FOR RECALLS. THEY SUPPOSEDLY FIXED THE AXLE HOWEVER I THINK THEY JUST PUT STUFF ON IT AND DIDN'T EVEN CHECK IT. THEN THEY FOUND SOME OTHER STUFF THEY WANTED TO FIX LIKE THE TIE ROD LINKS. I DIDN'T LET THEM FIX IT BUT I TOOK IT TO SOMEONE ELSE AND THEY FOUND A SERIOUS CRACK AND CORROSION ON MY FRONT FRAME. IT IS ABOUT TO BREAK!! THEY DIDN'T TELL ME ABOUT THIS. ALMOST EVERYTHING UNDER MY VAN HAS CORROSION AND IF THE AXLE IS FAULTY BECAUSE OF THAT WHY ISN'T THE OTHER STUFF UNDER RECALL. IS FORD WAITING FOR ME OR SOMEONE ELSE GET KILLED AND THEN TAKE CARE OF IT OR IS MY LIFE NOT IMPORTANT TO THEM? *TR
DRIVING THROUGH RESIDENTIAL AREA AND WENT TO MAKE A TURN ONTO ANOTHER STREET AND STEERING WENT OUT AND I WENT UP THE CURB THROUGH ON COMING TRAFFIC LANE. WHEN INSPECTED UNDER VEHICLE THE FRONT PASSENGER SIDE SUBFRAME WAS CORRODED, RUSTED AND BROKEN OFF. I HAD TO PURCHASE A USED INTACT FRONT SUBFRAME FROM A JUNKYARD AS THE DEALERSHIP TOLD ME A NEW ONE WAS $2000.00. I HAD THE USED SUBFRAME PUT ON AND IT IS OKAY NOW. BUT THE ENTIRE PURCHASE OF A NEW SUBFRAME WOULD HAVE BEEN MORE THAN MY VEHICLES VALUE. *TR
1999 FORD WINDSTAR FRONT SUBFRAME ROTTED OUT, CRACKED, AND HAD TO BE REPLACED. *TR
BOUGHT THE VAN IN SEPT. 2002 WITH 55,000 MILES, ENGINE LIGHT CAME ON WITHIN A WEEK OF HAVING IT. TOOK IT BACK TO CAR LOT WHERE WE BOUGHT IT, THEY TOOK IT TO THE FORD DEALER, COULDN'T FIND ANYTHING EXCEPT THAT IT CAME UP A LEAN CODE THEY TOLD ME I DIDN'T KNOW HOW TO PUT GAS CAP ON THE RIGHT WAY. THAT IS NOT THE PROBLEM. KEPT DEALING WITH LIGHT ON TO THIS DAY. MAY 2003 HAD TO HAVE THE TRANSMISSION REPLACED, GOT IT BACK STARTING HAVING SAME PROBLEMS,TOOK IT BACK THEY SAID THEY FORGOT TO REPLACE A WIRE, STILL HAVING PROBLEMS TO THIS DAY WITH TRANSMISSION IN FACT OCT. 2010 HAD TO HAVE IT TOWED THEY SAID SHAVINGS FOUND IN MOTOR WILL NEED TRANSMISSION REPLACED AGAIN. DOME LIGHTS FLASH ALL THE TIME. THE GAUGES GO HAYWIRE ALL THE TIME, PEG FROM ONE SIDE TO THE OTHER. HAD THAT REPLACED AND DID IT AGAIN. TOOK IT IN FOR RECALL DEC. 28,2010 CRACKED REAR AXLE STILL AT DEALER. NOW JUST HEARD THAT THE RECALL FOR SUB FRAME WILL GET PAPERS IN FEB. GUESS IT WILL BE THERE LONGER. OUR DUMB MISTAKE WE BOUGHT ANOTHER WINDSTAR IN SEPT. 2010 A 2003 ALL WE COULD AFFORD, THAT HAS PROBLEMS WITH ABS LIGHT. TOLD OVER $800 TO FIX. WE NEED TWO NEW CARS, DON'T FEEL SAFE IN EITHER.
CRACKED & CORRODED "K" FRAME WHICH SUPPORTS ENGINE& TRANS. IN FRONT END OF 1999 FORD WINDSTAR VAN. REPLACED K FRAME TO REMEDY PROBLEM. *LN
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT THE ENTIRE FRONT SUSPENSION AND STEERING MECHANISM MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 216,000.
I TOOK THE WINDSTAR TO HAVE THE TWO RECALLS REPAIRED AND WHEN THE BASIL FORD SERVICE DEPARTMENT WAS DONE WITH THAT THEY INFORMED ME THAT MY VAN WAS UNDRIVEABLE BECAUSE THE RIGHT FRONT SUB FRAME WAS CRACKED. THEY SAID IT WOULD COST $1600. TO REPAIR IT. WITH ALL THE RUST ON THE DOORS AND DOOR SILL I FIND IT RIDICULOUS TO SPEND THAT AMOUNT WHEN THE RUST WOULD BRING DOWN THE VALUE OF THE VAN TO ALMOST NOTHING. THIS IS THE FIFTH FORD I HAVE HAD AND YOU WOULD THINK I WOULD HAVE LEARNED ABOUT THE RUST FACTOR. GETTING BACK TO THE SUB FRAME I PHONED THE NUMBER LISTED ON THE FORD WEB PAGE BUT AFTER ABOUT FIVE PHONE CALLS I DECIDED TO CALL THE CORPORATE OFFICE. I WAS DIRECTED TO A VOICE MAIL...GAVE MY INFORMATION AND WAS TOLD WE WOULD HEAR FROM THEM IN SO MANY BUSINESS DAYS. IT DIDN'T HAPPEN. THEN WE RECEIVED A FORM TO FILL OUT ABOUT HOW WELL WE THOUGHT OUR PHONE INQUIRY WENT. WE HAD A LETTER ABOUT THE AXEL RECALL AND THIS WEB SITE IS LISTED SO I THOUGHT IT WAS TIME. *TR
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED WHILE HAVING THE INSPECTED BY THE STATE, THE INSPECTOR NOTICED THE SUBFRAME WAS BROKEN IN TWO PLACES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC TO HAVE THE SUB FRAME REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUB FRAME AND AT THE TIME THE MANUFACTURER STATED THERE IS NOTHING THEY CAN DO SINCE THERE WAS NO RECALL. THE CONTACT WAS UNAWARE OF THE RECENT STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS (11V030000) RECALL AND STATED THE MANUFACTURER SHOULD HAVE RELEASED THIS RECALL LONG AGO. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 38,000.
THE RIGHT LOWER CONTROL ARM PULLED LOOSE FROM THE SUBFRAME CROSSMEMBER DUE TO EXCESSIVE RUST. THE LEADUP TO THE INCIDENT WAS COMPLETELY UNEXPECTED. THE CONTROL ARM PULLED LOOSE AT 70 MPH AND CAUSED THE WINDSTAR TO VEER BACK AND FORTH USING 4 LANES OF TRAFFIC TO COME TO A STOP. LUCKY FOR ME WAS THAT THERE WAS NO TRAFFIC IN MY IMMEDIATE AREA AND NO OTHER CARS WERE INVOLVED. *TR
FLEET OWNED 1999 FORD WINDSTAR. VEHICLE HAS BEEN LOCATED IN THE CHICAGO AREA SINCE NEW. COMPLAINT WAS THAT THE EXHAUST WAS LOUD AND LOOKED TO BE HANGING LOW. THE EXHAUST FLANGE ON THE FLEX-PIPE SECTION RUSTED THIN AND BROKE OFF FROM THE Y-PIPE. I THEN NOTICED THAT THE PASSENGER SIDE REAR OF THE SUBFRAME WAS COMPLETELY RUSTED OUT AND THE SUBFRAME WAS HANGING DOWN ABOUT 1.5" FROM WHERE IT IS SUPPOSED TO BE. THE EXHAUST Y-PIPE FLANGE IS MUCH LOWER THAN IT SHOULD NORMALLY BE, WHICH TELLS ME THAT THE ENGINE/TRANS ASSEMBLY IS LEANING TOWARDS THE REAR OF THE VEHICLE. THE DRIVERS SIDE REAR MOUNT OF THE SUBFRAME IS CRACKED WHERE IT MEETS THE BODY. ALSO NOTED THAT ON THE PASSENGER SIDE SUBFRAME WHERE THE ENGINE MOUNT ATTACHES AND THE SUBFRAME REAR CROSSMEMBER MEET, THE SUBFRAME IS ALMOST COMPLETELY RUSTED THROUGH. I CAN FORESEE THIS PROBLEM EVENTUALLY CAUSING THE AXLES TO REMOVE THEMSELVES FROM THE TRANS, WIRE HARNESSES GETTING DAMAGED, LOWER CONTROL ARMS BECOMING DETACHED FROM THE SUBFRAME, EXHAUST DAMAGE, STEERING RACK DAMAGE, WHEEL ALIGNMENT ISSUES, ETC. THE ONLY REPAIR THAT I CAN SEE MAKING THIS VEHICLE SAFE TO DRIVE AGAIN WOULD BE SUBFRAME REPLACEMENT. *TR
I HAVE 1999 FORD WINDSTAR 3.8 LITER WITH 123,297 MILES, I OWN THIS CAR SINCE 2000. THE PASSENGER SIDE REAR SUBFAME END AT THE MOUNT IS RODED OUT,SPLIT AND CAME OFF THE BUSHING. I HAD TAKEN IT TO SEARS ON 01/21/11 AND HAD ADVISED THAT IT IS UNSAFE TO DRIVE THE VEHICLE. I HAD CONTACTED FORD DEALER AND EXPLAINED THAT THERE WAS A RECALL ON THE REAR AXLE FOR RUSTING. THIS IS SIMILAR SITUATION AND SHOULD DO REPARIS AT NO COST TO THE OWNER. THE DEALER GAVE ME FORD TOLL FREE NUMBER. WHEN CONTACTED FORD THEY ADVISED THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIRS AS THE WARRANTY IS OVER. I EXPLAINED IT IS A BAD PRODUCT AND FAILURE DUE TO RUSTING IS SIMILAR SITUATION AS AN AXLE RUSTING. IF AN AXLE RUSTING IS HONORED BY FORD WHY NOT FRAME RUSTING. THEY SAID I WILL BE RESPONSIBLE FOR THE EXPENCES AS THERE IS NO WARRANTY. I WENT TO WELL KNOWN BODY SHOP MACCO THEY ADVISED THAT THE FRAME WILL COST 1000 PLUS 950 LABOR TO PUT THE ACCESSORIES BACK. I CAN NOT EFFORD TO SPEND THIS KIND OF EXPENSE. I HAD ALREADY PUT 2500 IN TRANSMISSION AFTER I PURCHASE THE VEHICLE. THE REAR ELECTRONIC MODULE HAS FAILED WHICH WILL COST 800 DOLLARS. I HAVE TO KEEP POURING MONEY IN THIS CAR. ANY HELP IS APPRECIATED. *TR
MY SUSPENSION BROKE ON MY 1999 FORD WINDSTAR LEAVING ME WITH NO STEERING. I RAN OFF THE ROAD AND THANKFULLY WENT INTO A FIELD. VERY SCARY. THIS IS A 1400. REPAIR. I FOUND OUT THAT THIS HAS CAUSED ACCIDENTS FOR OTHERS AS WELL. I AM JUST WONDERING WHY THIS PART WAS NEVER A RECALL? APPARENTLY REAR AXLES HAVE BEEN RECALLED DUE TO SIMILAR CIRCUMSTANCES. THE FORD COMPANY DID TELL ME THIS MAY BE A FUTURE RECALL BUT IS NOT AS OF YET. I DO NOT KNOW IF THEY ARE WAITING FOR SOMEONE TO DIE OR WHAT BUT THIS IS A SERIOUS MATTER. *TR
1999 FORD WINDSTAR. CONSUMER STATES HE WAS INVOLVED IN A CRASH WHICH HE BELIEVES WAS DUE TO A FRACTURE IN THE REAR AXLE *TGW THE CONSUMER STATED THE FRONT END COLLISION RESULTED IN A GREAT DEAL OF DAMAGE TO HIS VEHICLE. AFTER INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THE REAR AXLE OF THE VEHICLE WAS FRACTURED WHICH CAUSED HIM TO LOSE CONTROL OF THE VEHICLE AND CRASH. *JB
THE DASHBOARD GAUGES, TACHOMETER, SPEEDOMETER, GAS, AND TEMPERATURE GO HAYWIRE CONSTANTLY. ONE TIME ON A HILL, I COULD NOT PUT THE SHIFT LEVER IN PARK SO THAT I COULD ASSIST A HANDICAPPED FAMILY MEMBER OUT OF MY VEHICLE. THE TACHOMETER NEEDLE WAS PINNED TO THE RIGHT, AND THE SHIFT INDICATOR COULDN'T MOVE TO THE RIGHT TO ENGAGE PARK. I NEVER KNEW HOW MUCH GAS I HAD, THE SPEED I WAS GOING, OR THE RUNNING TEMPERATURE OF MY VEHICLE. THE CHECK ENGINE LIGHT RAN CONSTANTLY EVEN THOUGH THERE WAS NO CODE SHOWING UP IN THE EMISSION CODE SCANNER.. $ SETS OF INTAKE MANIFOLD GASKETS WERE INSTALLED AFTER I PURCHASED THE VEHICLE. 3 BY FORD, ONE BY ANOTHER MECHANIC. I HAVE A CRACKED REAR AXLE, THE VAN SITS AT THE DEALERSHIP, AND I AM WORRIED ABOUT THE FRONT-END SUB-FRAME. *TR
ABS LIGHT CAME ON AND LOST CONTROL OF THE VEHICLE DURING A SNOW COVERED ROAD CAUSING THE VEHICLE TO SPIN 180 DEGREES. WHICH COULD HAVE CAUSED A FATAL T-BONE ACCIDENT ON A BUSY ROAD. LUCKILY I WAS ON A SECONDARY ROAD. I HAD MY CHILDREN IN THE VAN AT THE TIME. *TR
COMPLETE FRACTURE OF PASSENGER SIDE ENGINE CRADLE CAUSING STEERING ISSUES. FRACTURE 1 TO 2 INCHES FROM FRAME BOLT. NO OTHER RUST OR FRACTURES ON FRAME OR SUB CHASSIS, REPAIRS BY FORD AND GOODYEAR OF RACK REPLACEMENT AND TRANSMISSION REPLACEMENT DID NOT SEEM TO WARRANT NOTIFICATION TO ME OF PENDING ISSUE WITH FRAME WHICH COULD HAVE CAUSED MAJOR INJURY TO MYSELF OR SOMEONE ELSE. NOTE THIS CAR HAS BEEN IN FLORIDA WITH 1 OWNER NOT IN SALT BELT STATES
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, SHE SUDDENLY HEARD A LOUD CRACKING NOISE. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT THE FRONT SUBFRAME HAD CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. UPDATED 02/23/11 *BF UPDATED 07/01/11
IN AUGUST OF 2010 I WAS DRIVING MY WINDSTAR WHEN I HEARD A LOUD BANG DURING A TURN. I KNEW I HAD NOT HIT ANYTHING AND AS I STRAIGHTENED OUT MY WHEEL I NOTICED THAT IT WOULD NOT RETURN TO THE NORMAL POSITION. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALERSHIP TO GET IT LOOKED AT. AS SOON AS THE MAN PUT THE VAN UP IN THE AIR HE KNEW WHAT WAS WRONG. THE SUBFRAME ON THE FRONT PASSENGER SIDE WAS ALMOST RUSTED THROUGH. THE MAN TOOK IT DOWN AND TOLD ME NEVER TO DRIVE THE CAR AGAIN IN THIS SHAPE. HE SAID THAT HE HAD NEVER SEEN SO MUCH RUST UNDER A CAR THAT WAS STILL RUNNING. MY WINDSTAR ONLY HAS 86000 MILES ON IT. I DON'T UNDERSTAND HOW SOMETHING LIKE THAT CAN HAPPEN TO A CAR THAT HAS SUCH LOW MILES, I THOUGHT IT SHOULD HOLD UP BETTER. *TR
TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE STOPPED THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE A USED REAR AXLE WAS INSTALLED. THE FAILURE MILEAGE WAS 155,000 AND THE CURRENT MILEAGE WAS 158,548.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Windstar → · Every Windstar year → · How the figures are calculated →