Page 24 of 31 · complaints 1,151–1,200 of 1,522

1999 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Seats › Front Assembly › ReclinerCrash2 injured
Filed Jun 1, 2002CA

BOTH PASSENGER AND DRIVER SEAT BACKS FAILED IN A REAR END COLLISION. *AK

Structure › Frame and Members
Filed May 31, 2002VT

WATER IS COMING IN THROUGH PASSENGER'S SIDE FRAME IN THE REAR, CAUSING ELECTRICAL SHORTS. VEHICLE HAS BEEN TAKEN TO DEALER NUMEROUS TIMES, NO REMEDY.*AK

Steering › Rack and Pinion
Filed May 28, 2002CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Visibility › Windshield
Filed May 22, 2002CO

WHILE DRIVING WITH DRIVER WINDOW DOWN, REAR DOOR WINDOWS SHATTERED FOR UNKNOWN REASON. DEALER CONTACTED. *AK *JG

Structure › Body › Door
Filed May 17, 2002PA

POWER SLIDE DOOR AFTER BEING LOCKED DOESN'T STAY LOCKED, OPENS WHILE DRIVING, WHILE IN DRIVEWAY AND IN PUBLIC PLACES. *AK *MJ

Exterior Lighting › Headlights › Switch
Filed May 14, 2002MI

HEADLIGHT SWITCH BROKE OFF WHILE TURNING ON LIGHT SWITCH. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *YH

Steering
Filed May 14, 2002KY

WHILE DRIVING VEHICLE BEGAN TO MAKE A LOUD GRINDING SOUND THAT BECAME WORSE AS CONSUMER WAS DRIVING, CONSUMER WAS INFORMED BY A MECHANIC THAT THE STEERING COULD HAVE BEEN LOST, HOWEVER THE STEERING DID GO OUT BRIEFLY IN DEC AND MAY, ALSO THE STEERING COLUMN WAS WORKED ON NOV 16, BUT CONSUMER WAS INFORMED THAT THE 2 PROBLEMS WERE NOT RELATED, ALSO THERE WAS A POPPING NOISE AROUND THE WINDSHIELD, WHICH WAS DETERMINED TO BE PILLAR MOLDING WARPED.*JB

Steering › Hydraulic Power Assist System
Filed May 13, 2002KY

POWER STEERING WENT OUT BRIEFLY IN DEC. OF 2001. I THOUGHT IT WAS DUE TO MOISTURE ON THE BELTS. STEERING WENT OUT AGAIN, BRIEFLY ON MAY 10, 2002. AGAIN, I THOUGHT IT WAS DUE TO WET BELTS. STEERING BEGAN TO MAKE A LOUD GRINDING,WHINING SOUND ON MAY 12, 2002. WE HAD OUR VAN TOWED TO THE DEALERSHIP. WE WERE TOLD THE ENTIRE POWER STEERING COLUMN WOULD HAVE TO BE REPLACED DUE TO LEAKING SEALS UNDER THE VAN. ESTIMATED COST; $700.00. I FOUND A TECHNICAL SERVICE BULLETIN ON YOUR WEBSITE THAT FITS THE DESCRIPTION OF THIS PROBLEM. DO WE HAVE ANY RECOURSE AGAINST FORD? OUR VAN IS BARELY OUT OF WARRANTY. CAN YOU HELP US? OUR FAMILY OF SIX COULD HAVE BEEN KILLED. THE MECHANIC AT THE DEALERSHIP SAID THAT THE STEERING COULD HAVE GONE OUT COMPLETELY. THANK YOU FOR YOUR CONSIDERATION. JEAN MARIE SMITH. *AK

Steering › Rack and Pinion
Filed May 9, 2002LA

RACK AND PINION STEERING BROKE, AND IT BECAME REAL HARD TO CONTROL VEHICLE. *AK

Power Train › Automatic Transmission
Filed May 8, 2002MD

TOTAL FAILURE OF TRANSMISSION OCCURRED AT 35 MONTHS/48,000 MILES - FORD'S RESPONSE "TOUGH LUCK"!*AK

Latches/Locks/Linkages › Doors › Latch
Filed May 6, 2002MA

WHEN SLIDING DOOR OPENS IT DOESN'T STAY OPEN. KIDS CAN GET CAUGHT IN THE DOOR, AND BE SERIOUSLY HURT.*AK

Equipment › Appliance › Air Conditioner
Filed May 1, 2002FL

CONSUMER HAD RECALL 01V262 REPAIRS COMPLETED, HOWEVER AFTER THE VEHICLE WAS DELIVERED BACK TO CONSUMER THERE WAS NO COOLING FROM THE AIR CONDITIONER, CONSUMER STATES THAT THE A/C WORKED PRIOR TO HAVING RECALL REPAIRS MADE. *SLC

Steering
Filed Apr 25, 2002OH

ON TWO SEPARATE OCCASIONS STEERING MOMENTARILY LOCKED UP WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

Structure
Filed Apr 25, 2002NY

POWER OPERATED SLIDING DOOR MADE A VERY LOUD GRINDING NOISE, THEN UNEXPECTEDLY OPENED, CAUSE IS UNKNOWN.*AK *JB

Electrical System
Filed Apr 25, 2002CA

ELECTRICAL SYSTEM CUTTING OFF WHILE DRIVING.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Apr 25, 2002CA

WHILE DRIVING, CONSUMER HEARD A RATTLING NOISE AND PULLED OVER, THERE WERE 2 LUG NUTS THAT HAD SHEARED OFF, CONSUMER CONTINUED DRIVING WHEN THE WHEEL CAME COMPLETELY OFF, THE VEHICLE CRASHED INTO A CEMENT WALL, CLAIM 55-S208-332. *SLC

Air Bags › Frontal
Filed Apr 24, 2002MS

WHILE DRIVING AT HIGHWAY SPEED OF 70-72 MPH, BOTH AIR BAGS DEPOLYED AFTER RUNNING OVER A PIECE OF TIRE TREAD. DEALER AND MANFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Vehicle Speed Control › Cables
Filed Apr 23, 2002GA

WHEN STOPPING AT LIGHT OR MAKING A TURN VEHICLE WILL NOT ACCELERATE. THIS HAPPENS INTERMITTENTLY. WHEN TURNING VEHICLE OFF AND RESTARTING COMPUTER RESETS, AND DEALER CAN'T IDENTIFY PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Apr 22, 2002OH

HEAD GASKET LEAKS, CAUSING VEHICLE TO CUT OFF WITHOUT ANY WARNING.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 22, 2002NY

CONSUMER STATED THE CHECK ENGINE LIGHT WOULD ILLUMINATE, THE ENGINE WOULD HESITATE WHEN ACCELERATING, THE DEALER REPLACED THE CAM SENSOR, CRANKSHAFT SENSOR, REPLACED ALL THE PLUGS WITH PLATINUM, AND REPLACED THE UPPER AND LOWER INTAKE GASKETS. *JB

Power Train › Automatic Transmission
Filed Apr 20, 2002MA

START VEHICLE PUT INTO DRIVE, VEHICLE WILL SUDDENTLY LUNGE FORWARD (A SUDDEN THRUST) WITHOUT TOUCHING THE GAS PEDAL. THIS HAPPENS ATLEAST 95 PER-CENT OF THE TIME WHEN VEHICLE IS STARTED. VEHICLE HAS BEEN TAKEN TO ASHLEY FORD, 395 MT PLEASANT STREET, NEW BEDFORD, MA, 508-996-5611ON MORE THAN ONE OCCASSION, THIS LAST TIME 04/16/02 THEY STATED THAT IT WAS THE TRANSMISSION, AND THEY ORDERED A NEW TRANSMISSION, WHICH IS TO BE INSTALLED. ON 04/15/02 AUTO WAS IN MY GARAGE STARTED IT UP PUT IT INTO GEAR AND IT LUNGED FORWARD ALMOST STRIKING MY WIFE WHO WAS WALKING INTO THE GARAGE FROM THE SIDE, I PARK MY AUTO FACING THE STREET, AS I BACK IT INTO THE GARAGE. I BELIEVE THIS IS A SERIOUS PROBLEM HAVE COMPLAIN TO ASHLEY FORD SEVERAL TIMES ABOUT THIS MATTER. I FEEL THAT IT MAY BE SOMETHING ELSE OTHER THAN THE TRANSMISSION. (TIRESIZE: P215/70RX-)

Vehicle Speed Control
Filed Apr 20, 2002MA

WHEN STARTING VEHICLE PUT GEAR INTO DRIVE VEHICLE WILL LUNGE FORWARD WITH A SUDDEN THRUST, I HAVE MADE SEVERAL COMPLAINTS TAKEN IT TO ASHLEY FORD, 395 MT PLEASANT STREET, NEW BEDFORD, MA 02745, 508-996-5611, , THIS LAST TIME 04/16/02 THEY SAID THE PROBLEM WAS WITH THE TRANSMISSION AND THEY ORDERED A NEW TRANSMISSION. I BELIEVE IT IT SOMETHING ELSE OTHER THAN THE TRANSMISSION. ON 04/15/02 MY VEHICLE WAS IN THE GARGE I PARK IT FACING THE STREET AS I BACK IT INTO THE GARAGE, AND WHEN I STARTED IT UP, PUT IT INTO DRIVE, THE VEHICLE LUNGED FORWARD NEARLY STRIKING MY WIFE WHO WAS WALING INTO THE GARGE FROM THE SIDE. I BELIEVE THIS SHOULD BE LOOKED INTO AS A ACCIDENT COULD OCCUER IF NOT ALREADY.*AK

Vehicle Speed Control
Filed Apr 20, 2002MA

WHEN STARTING VEHICLE PUT GEAR INTO DRIVE VEHICLE WILL LUNGE FORWARD WITH A SUDDEN THRUST, I HAVE MADE SEVERAL COMPLAINTS TAKEN IT TO ASHLEY FORD, 395 MT PLEASANT ST, NEW BEDFORD MA 02745, 508-996-5611, THIS LAST TIME 04-16-02 THEY SAID THE PROBLEM WAS WITH THE TRANSMISSION AND THEY ORDERED A NEW TRANSMISSION. I BELIEVE IT IS SOMETHING ELSE OTHER THAN THE TRANSMISSION. ON 4-15-02 MY VEHICLE WAS IN THE GARAGE I PARKED IT FACING THE STREET AS I BACK IT INTO THE GARAGE AND WHEN I STARTED IT UP, PUT IT INTO DRIVE, THE VEHICLE LUNGED FORWARD NEARLY STRIKING MY WIFE WHO WAS WALING INTO THE GARAGE FROM THE SIDE. I BELIEVE THIS SHOULD BE LOOKED INTO AS A ACCIDENT COULD OCCUR IF NOT ALREADY. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***760968

Steering › Hydraulic Power Assist System
Filed Apr 17, 2002MN

POWER STEERING MAKING NOISE AND LOOSING FLUID. NLM

Structure › Body › Door
Filed Apr 14, 2002FL

THE AUTO LOCKING SYSTEM ON THE DRIVER'S DOOR ONLY WORKS INTEMINTANLY. IN SHORT YOU CAN NOT LOCVK THE DRIVER'S DOOR WITH THE LOCK BUTTON. IF YOU DO IT ONLY POPS BACK UP . THE HAETER MALFUNCTIONED TOADY. THE HEATER IN THE DRIVERS COMPARTMENT ONLY BLOWS OUTSIDE AIR. NO HEAT, HOWEVER THE REAR HEATER WORKS PERFECTLY.*AK

Steering › Hydraulic Power Assist System
Filed Apr 10, 2002NY

POWER STEERING WENT OUT WHILE TRAVELING ON HIGHWAY. CONSUMER HEARD A CLUNKING NOISE UNDERNEATH HOOD AREA.*AK

Visibility › Defroster/Defogger/Hvac System
Filed Apr 3, 2002MA

FORD REFUSES TO ACKNOWLEDGE THAT THIS SHOULD BE COVERED UNDER WARRANTY DESPITE THE FACT THAT TECHNICAL SERVICE BULLETIN #13073 WAS ISSUED ABOUT THIS PROBLEM 5 MONTHS AFTER MY PURCHASE. WITHOUT THE BLEND DOOR MOVEMENT IT IS NOT POSSIBLE TO HAVE DEFROSTING OF THE FRONT WINDOWS DURING FREEZING WEATHER.

Power Train › Automatic Transmission
Filed Apr 3, 2002CA

I WAS STOPPED AT A TOLL BOOTH AND BEGAN TO ACCELERATE WHEN A LOUD GRINDING/CLANKING SOUND WAS HEARD FROM THE FRONT OF THE VEHICLE. I THEN HAD NO FORWARD GEARS, HOWEVER REVERSE STILL WORKED. I WAS TOWED TO THE FORD DEALER WHO INFORMED ME THAT THERE WAS "MAJOR INTERNAL TRANSMISSION DAMAGE". THIS SHOULD NOT HAPPEN ON A VEHICLE LESS THAN 3 YEARS OLD AND 44,000 MILES. COST OF REPAIRS >$2900.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Apr 1, 2002NY

VEHICLE HAD BEEN SITTING ALL DAY AND IT SUDDENLY CAUGHT ON FIRE. VEHICLE WAS TOTALLED. FIRE DEPARTMENT STATED THAT FIRE STARTED IN ENGINE COMPARTMENT ON DRIVER'S SIDE. DEALER HAS BEEN CONTACTED.*AK

Power Train › Automatic Transmission
Filed Mar 22, 2002NY

WHILE SHIFTING VEHICLE INTO PARK VEHICLE WOULD NOT ENGAGE PROPERLY. VEHICLE WAS SERVICED, AND TECHNICIAN REPLACED STEEL PLATE AND REVERSE CLUTCH. PLEASE PROVIDE FURTHER INFORMATION.*AK

Exterior Lighting › Headlights
Filed Mar 22, 2002NY

CONSUMER NOTICED CONDENSATION IN HEADLIGHTS. DEALER HAS BEEN CONTACTED. TECHNICIAN STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE ENTIRE HEADLIGHT UNIT HAD TO BE REPLACED. AFTER THE THREE YEAR WARRANTY EXPIRED, THE TRANSMISSON HAD TO BE REPLACED. THE ENGINE LIGHT HAD COME ON, AND WAS TOLD THAT IT WAS THE SENSOR. *SCC

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 22, 2002NY

PASSENGER'S SIDE VIEW MIRROR DOES NOT HEAT OR MOVE BY SWITCH INSIDE VEHICLE.*AK *JB

Latches/Locks/Linkages › Doors › Latch
Filed Mar 19, 2002LA

PASSENGER'S SLIDING DOOR WILL NOT CLOSE CORRECTLY AND DOME LIGHT WILL COME ON. CONTACTED DEALER. *AK THE PASSENGER SLIDING DOOR COMES AJAR AND THE DOOR LIGHT COMES ON IN THE DASHBOARD. THE DEALER HAD TRIED TO FIX THE PROBLEM EIGHT TIMES. *YH

Power Train › Automatic Transmission
Filed Mar 18, 2002GA

VAN WAS PURCHASED LESS THAN 2 YEARS AGO, HAS BEEN IN AND OUT FOR REPAIRS AT LEAST 5 TIMES, THE FIRST BEING WITHIN 3 WEEKS AFTER IT WAS PURCHASED. I AM A FEMALE SO DO NOT KNOW THE EXACT NATURE OF THE PROBLEMS, BUT BELIEVE THEY WERE ALL RELATED TO THE TRANSMISSION, WHICH HAS ALREADY BEEN REPLACED. WE CONTINUE TO EXPERIENCE THE SAME PROBLEM EACH TIME IT NEEDS REPAIRS. HARD JERKING WHEN YOU SLOW DOWN TO STOP AND WHEN YOU ACCELERATE TO GO AFTER BEING STOPPED, WILL GO DEAD AT TIMES WHEN YOU ARE IDILING. WE JUST HAD THE ALTERNATOR REPLACED A WEEK AGO AND WE OUT OF STATE WHEN THE PROBLEM RESURFACED 3/15.*AK

Power Train › Automatic Transmission
Filed Mar 18, 2002MS

AFTER REVERSING FROM A PARKING SPACE ONTO STREET, THE VEHICLE MADE A LOUD NOISE WHILE THE GEARS WHERE CHANGED TO DRIVE. VEHICLE WOULD NO LONG TO FORWARD, WE WERE ABLE TO PUT IT IN REVERSE AND GET OUT OF THE WAY OF TRAFFIC. THE TRANSMISSION NEEDS TO BE REPLACED AT 41,000 MILES.*AK

Power Train › Automatic Transmission
Filed Mar 13, 2002AZ

WHILE TRAVELING ON HIGHWAY HEARD A NOISE UNDERNEATH VEHICLE AND TRANSMISSION LOCKED UP. VEHICLE HAD TO BE TOWED. *AK

Electrical System › Ignition › Module
Filed Mar 12, 2002CA

ENGINE LIGHT ILLUMINATES, INDICATING A MALFUNCTION WITHIN COMPUTER. DEALER HAS RESET THE COMPUTER ON NUMEROUS OCCASIONSWITHOUT ANY PERMANENT RESULTS. PLEASE GIVE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission
Filed Mar 6, 2002AR

VEHICLE STOPS MOVING WHILE DRIVING AT HIGHWAY SPEED OF 70 MPH. THIS IS SECOND TRANSMISSION FAILURE WITHIN 69,000 MILE OF WEAR. *AK *TT

Steering › Rack and Pinion
Filed Mar 4, 2002FL

RACK AND PINION STEERING HAD TO BE REPLACED WHILE THE CONSUMER WAS DRIVING. STEERING FROZE UP, AND THEN IT BECAME HARDER TO STEER VEHICLE. *JG *AK

Tires
Filed Mar 3, 2002CA

PURCHASED WHAT THOUGHT WERE NEW TIRES FROM AMERICAN TIRE DEPORT IN 2001. HAD A BLOW-OUT ON ONE REAR TIRE IN JULY. HAD A BLOWOUT WITH SECOND REAR TIRE TWO WEEKS LATER. WHEN WENT TO REPLACE FROM ANOTHER DEALER, WAS TOLD THAT WHAT I THOUGHT WERE NEW TIRES WERE ACTUALLY SECONDS....HAVE SECOND TIRE TO SHOW THE DEFECT...TIRES HAD LESS THAN 25,000 MILES ON AT TIME OF BLOWOUT. NEED TO KNOW WHO TO FILE COMPLAINT WITH.BOTH FOR TIRE AND FOR AMERICAN TIRE DEPOT FOR SELLING SECONDS AS NEW. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 28, 2002MO

WHILE DRIVING AT HIGHWAY SPEED AND GOING UPHILL, ENGINE STARTED TO KNOCK. AFTER NUMEROUS ATTEMPTS TO CORRECT THE PROBLEM, IT STILL EXISTS. MECHANIC STATED TO CONSUMER, "SOME ENGINES JUST KNOCK". *JG *AK

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Feb 25, 2002MD

A LEAK DEVELOPED IN POWER STEERING RACK WHICH CAUSED VEHICLE TO SHAKE WHEN TURNING END EVENTUALLY TO LOSE ALL POWER ASSISTED STEERING. *AK

Unknown or Other
Filed Feb 21, 2002CA

ENGINE CHECK LIGHT APPEARS ON DASHBOARD PERMANENTLY. DEALERSHIP IS AWARE OF PROBLEM. CONSUMER WILL FURNISH ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission
Filed Feb 15, 2002IN

TRANSMISSION FORWARD DRUM BROKE, HAD TO BE REPLACED. *AK

Equipment › Appliance › Air Conditioner
Filed Feb 12, 2002MA

CONSUMER STATES THAT THE VEHICLE WAS UNDER RECALL, RECALL#01V262000, BY FORD FOR REPAIRS TO THE HEATER BLOWER AND SOME OTHER PART. THE PROBLEM WAS THE REFUSAL OF FORD DEALERS TO LOAN A VEHICLE FOR THE HALF-DAY OR MORE THEY SAID THEY NEEDED FOR THE REPAIR. *YD

Suspension › Front › Wheel Bearing
Filed Feb 11, 2002MD

WHEN DRIVING HEARD NOISE COMING FROM FRONT PASSENGER'S SIDE WHEEL. DEALER REPLACED FRONT WHEEL BEARING. *AK

Engine and Engine Cooling › Engine
Filed Feb 5, 2002AR

ENGINE WOULD MAKE A "PINGING" NOISE WHILE VEHICLE IS BEING DRIVEN AT ANY SPEED. DEALERSHIP EXAMINED VEHICLE AND DETERMINED A VALVE COVER IN ENGINE WAS CORRODED, AND HAD TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Power Train › Automatic Transmission
Filed Feb 5, 2002NY

NO WARNING PRIOR TO FORWARD SUN GEAR FAILURE , GEAR HAD SHEARED OFF AT WELDS CLEANLY. *AK

Power Train › Axle Assembly
Filed Feb 3, 2002CT

WE KNOW OF NO INCIDENT THAT COULD HAVE CAUSED THIS FAILURE. SEE PHOTO IN EMAIL. NO SAFETY DEFECT LISTED. *AK

Power Train › Manual Transmission
Filed Feb 2, 2002MI

CONSUMER STATED THE TRANSMISSION HAD TO BE REPLACED.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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