Page 9 of 29 · complaints 401–450 of 1,433

1998 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Engine and Engine Cooling › Engine
Filed Jan 5, 2004112,000 milesMD

AT 112,000 MILES, MY FORD WINDSTAR HAS DEVELOPED A HEAD GASKET LEAK INTERNALLY WHICH HAS RESULTED IN EXTENSIVE INTERNAL ENGINE DAMAGE THAT NOW REQUIRES COMPLETE ENGINE REPLACEMENT. I HAVE 2 PROFESSIONAL REPAIR SHOPS DIAGNOSIS AND BOTH AGREE THAT IT NEEDS AN ENGINE REPLACEMENT FOR THE REASONS STATED ABOVE.*AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 1, 200450,200 milesNV

CHECK ENGINE SOON LIGHT CAME ON. I TOOK IT TO THE FORD DEALER WHERE I PURCHASED MY 1998 FORD WINDSTAR. I TOLD THE SERVICE ADVISOR I HAD A COOLANT LEAK. WHEN THE MECHANIC DID THE DIAGNOSTIC TEST HE SAID THE LEAK WAS AT THE VALVE COVERS AND INTAKE. THE GASKETS HAD TO BE REPLACED AT A PRICE OF OVER $900. IT APPEARS TO BE A MAJOR PROBLEM OF THE 1998 FORD WINDSTAR WHICH IS NOT COVERED UNDER THE DEFECT WARRANTY. MY WINDSTAR HAD JUST OVER 50,000 MILES ON WHEN THIS DEFECT HAPPENED. *AK

Structure › Body
Filed Dec 28, 2003GA

EXTENSIVE PEELING OF PAINT ATOP OF VAN EXPOSING SURFACE THUS CREATING EXTENSIVE DAMAGE TO VEHICLE REQUIRING EXPENSIVE REPAIR.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 24, 2003OH

WHILE DRIVING LEFT FRONT TIRE CAME OFF THE VEHICLE AND ROLLED INTO THE PATH OF ANOTHER VEHICLE WHICH STRUCK THE TIRE (OHIO TRAFFIC CRASH REPORT). *MR *NM

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 23, 200350,000 milesTN

VEHICLE CHECK ENGINE LIGHT IS ILLUMINATED. ENGINE DEVELOPES A ROUGH IDLE AT STOP WHILE DRIVING AND HAS ON OCASSIONS STALLED COMPLETELY. NOT IN WARRANTY AT PRESENT TIME. TAKEN TO INDEPENDANT REPAIR SHOP AND DIAGNOSED WITH FORD TSB 01205. REPLACE MANIFOLD GASKET AND BOLTS, ETC. FORD MOTOR NEEDS TO ISSUSE RECALL ON THE PROBLEM ASAP.

Fuel System, Gasoline › Storage › Tank Assembly2 killed
Filed Dec 22, 200370,000 milesCT

FUEL TANK COLLAPSED. AS A RESULT, THE 22 GALLON TANK CAN ONLY TAKE IN 13 GALLONS.*AK

Steering › Linkages › Tie Rod Assembly
Filed Dec 19, 200347,000 milesFL

WHILE DRIVING CONSUMER HEARD A GROANING NOISE. TIE ROD ENDS WERE CRACKED. VEHICLE WILL BE TAKEN TO THE DEALER FOR FURTHER ASSESSMENT.

Fuel System, Other
Filed Dec 18, 200380,000 milesMA

CONSUMER NOTICED SOMETHING HANGING DOWN FROM THE VEHICLE WHILE IT WAS SITTING IN THE DRIVEWAY. UPON CLOSER INSPECTION CONSUMER FOUND THAT THE VAPOR RECOVERY SYSTEM BRACKET RUSTED.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Dec 15, 2003IA

SINCE APRIL 2001 I HAVE HAD MY 1998 FORD WINDSTAR IN THE SHOP NINE TIMES TO REPLACE FRONT WHEEL STUDS THAT HAD SHEARED OFF. MY HOMETOWN MECHANIC AFTER REPLACING STUDS ON THE RIGHT FRONT FIVE TIMES FINALLY SUGGESTED WE REPLACE THE WHEEL BECAUSE SEVERAL OF THE HOLES APPEARED OVAL INSTEAD OF ROUND. THIS SEEMED TO HAVE ELIMINATED THE PROBLEM ON THE RIGHT BUT SINCE THEN I HAVE HAD THREE INCIDENTS OF STUDS SHEARING OFF ON THE LEFT FRONT WHEEL. AT A FORD DEALERSHIP IN CINCINNATI, OH, I HAD TO REPLACE (IN THE LEFT FRONT) 3 STUDS AND AT THAT TIME HAD A NEW WHEEL PUT ON. AFTER DRIVING FROM CINCINNATI TO ATLANTA GEORGIA I AGAIN WAS AT A FORD DEALERSHIP IN CONYERS GEORGIA WITH THREE MORE BROKEN STUDS (ON THE LEFT FRONT) AND THIS TIME THEY ALSO REPLACED THE HUB ASSEMBLY. NOW AFTER OVER $1300.00 IN REPAIRS MY WINDSTAR IS AGAIN IN THE SHOP HAVING BROKEN STUDS REPLACED ON THE LEFT FRONT WHEEL. BY THE WAY NONE OF THE FORD DEALERSHIPS WOULD ADMIT EVER HEARING OF THIS PROBLEM BEFORE.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Dec 11, 2003118,000 milesMI

WHILE DRIVING MY 1998 FORD WINDSTAR ON THE HIGHWAY, I SMELLED SMOKE. I PULLED TO SIDE OF THE ROAD THINKING AT FIRST THAT I HAD A BROKEN FAN BELT OR SOMETHING SIMILAR. I GOT OUT OF THE CAR, OPENED THE HOOD TO FIND FLAMES COMING FROM THE AREA OF WHAT I BELIEVE IS THE ELECTRICAL WIRING HARNESS ON THE DRIVERS SIDE OF THE ENGINE COMPARTMENT. I USED MY CELL PHONE TO CALL FOR THE FIRE DEPARTMENT. BEFORE THE FIRE DEPARTMENT ARRIVED, A MOTORIST STOPPED TO ASSIST ME IN PUTTING OUT THE FIRE WITH WATER.*AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash1 injured
Filed Dec 10, 200355,000 milesIL

VEHICLE ROLLED BACKWARDS WHILE PARKED ON A SLIGHT INCLINE. IN AN ATTEMPT TO STOP VEHICLE, ONE OF CONSUMER'S FINGERS WAS SEVERED, AND THREE BADLY INJURED. THIS OCCURRED WHEN CONSUMER TRIED TO OPEN THE DOOR TO ENTER THE MOVING VEHICLE.*AK CONSUMER SPENT NINE DAYS IN THE HOSPITAL AND HAS TO GO FOR TREATMENT ONCE A WEEK. *PH

Engine and Engine Cooling › Cooling System
Filed Dec 10, 200355,000 milesCA

THE CONSUMER HAD TO REFILL THE VEHICLE WITH COOLANT FLUID OFTEN DUE TO ENGINE OVERHEATING. *AK

Wheels › Rim
Filed Dec 10, 200341,800 milesCA

WE HAVE HAD TO REPLACE THE RIM ON OUR 1998 WINDSTAR'S RIGHT FRONT WHEEL THREE TIMES DUE TO RIM BREAKAGE AND SUBSEQUENT TIRE DEFLATION. TWO DIFFERENT TIRE REPAIR SHOPS REPORTED SEEING THIS PROBLEM FREQUENTLY IN FORD WINDSTARS. THE FORD DEALER WHERE THE CAR WAS PURCHASED DENIED ANY PROBLEM OR RESPONSIBILITY. *LA

Visibility › Defroster/Defogger/Hvac System
Filed Dec 5, 200385,000 milesCO

1998 WINDSTAR DEFROSTER BLEND DOOR FAILURE, WHICH CAUSES THE WINDSHIELD TO ICE UP AND WE ARE UNABLE TO SEE. IT APPEARS TO BE A DESIGN PROBLEM AND FORD WANTS $1000 TO REPLACE THE ENTIRE HEATING UNIT.*JB

Exterior Lighting › Headlights
Filed Dec 2, 2003TX

HEADLIGHT COVERS TURNED CLOUDY. CONSUMER FIRST NOTICED THIS IN 2001. EVEN WHEN HEADLIGHTS ARE SWITCHED TO BRIGHT THEY DO NOT ILLUMINATE THE ROADWAY ENOUGH TO SAFELY SEE AT NIGHT.*AK

Power Train › Automatic Transmission
Filed Nov 29, 200385,000 milesNH

IHAVE A FORD WINDSTAR MIN VAN IT IS A 1998 GL AND MY HUSBAND AND I HAVE ONLY HAD IT THREE AND A HALF YEARS WE BOUGHT IT AT BEST FORD IN NASHUA NEW HAMPSHIRE. WE BOUGHT AN EXTENDED WARRANTY BUT WE WERE OVER BY 600 MILES SO THEY WOULDNT HONOR IT. COME TO FIND OUT THERE WERE TWO OTHER MINI VANS WINDSTARS THE SAME TYPE AND AGE IN THE SHOP GETTING TRANSMISSION WORK DONE. THIS SHOULD OF NEVER HAPPENED TO US AND I THINK THE COMPANY OUGHT TO REIMBURSE US FOR THIS EXPENSIVE FIX THERE IS OBVIOUSLY PROBLEMS WITH THESE MIN VANS TRANSMISSION GOING TO EARLY . I HOPE I GET SOME RESULTS ON THIS ITS REDICULOUS WE ARE NOT EVEN DONE PAYING ON IT YET KAREN ROY. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 26, 2003NC

FORD WINDSTAR TENSION PULLEYS ON THEIR SERPENTINE BELTS ARE DEFECTIVE. *LA

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 25, 200360,000 milesNC

I WAS DRIVING AT 65 MPH AND FELT A VIBRATION AS THOUGH I MAY HAVE A FLAT TIRE,CHECKED AND THE TIRES WERE FINE SO I PROCEEDED FORWARD ONLY TO HAVE THE FRONT LEFT WHEEL COLLAPSE INWARD, ALL 5 LUGS WERE SHEARED COMPLETELY OFF, THE SERVICE CENTER HAD NO EXPLANATION FOR THIS OCCURRENCE, ONE MONTH TO THE DAY THE SAME THING OCCURRED AGAIN AND I WAS AGAIN CHARGED THE REPAIR COST AND NEW BOLTS AND LUGS WERE INSTALLED ALONG WITH THE TIRE BEING ROTATED TO THE BACK,THIS LASTED FOR 6 MONTHS AND THE LUGS BROKE AGAIN, I AM JUST NOW LEARNING THAT THERE ARE OTHER CONSUMERS WITH THIS PROBLEM. LUG NUTS SHOULD NOT BE SHEARED OFF AS THOUGH A HOT KNIFE CUT THROUGH BUTTER. I PURCHASED MY VEHICLE WHEN IT WAS 2 YEARS OLD AND THOUGH I HAVE HAD NO OTHER MAJOR PROBLEMS BUT THIS IS ONE THAT COULD COST ME OR MY CHILDREN OUR LIVES. *LA

Air Bags › FrontalCrash1 injured
Filed Nov 17, 2003OH

I WAS A PASSENGER IN MY 1998 FORD WINDSTAR VAN WHEN WE STRUCK A DEER GOING 55 MPH. THE PASSENGER SIDE AIRBAG CAUSED SERIOUS INJURIES TO MY RIGHT EYE, INCLUDING A TRAUMA INDUCED CATARACT. SO FAR VISION HAS NOT RETURNED AND I'M WORRIED THAT THERE MAY HAVE BEEN A DEFECT IN THE PASSENGER SIDE AIRBAG. *LA

Steering › Rack and Pinion
Filed Nov 8, 200350,000 milesFL

RACK AND PINION STEERING WAS REPLACED AT 50,000 MILES AT DEALER FOR A COST OF $1,500, AND IT FAILED AGAIN. STEERING RACK SHOULD NOT MALFUNCTION IN SUCH A SHORT PERIOD OF TIME. ALSO, BOOT LEAKS CAUSED POWER STEERING PUMP TO MALFUNCTION. *AK

Fuel System, Other › Delivery › Fuel Pump
Filed Nov 6, 200384,554 milesNY

VEHICLE BLOWS FUEL PUMP FUSE AND STOPS RUNNING. THIS HAS OCCURRED IN 3 INSTANCES ON THE HIGHWAY AND IN THE MIDDLE OF AN INTERSECTION. *AK

Power Train › Automatic Transmission
Filed Nov 5, 200352,415 milesNY

TRANSMISSION HAS BEEN REPLACED 3 TIME AND IS GOING AGAIN. DON'T KNOW WHAT TO DO?*AK

Seat Belts › Front › Retractor
Filed Nov 4, 2003TN

DRIVER'S SIDE SEAT BELT DOES NOT RELEASE FROM THE RETRACTOR. *AK

Engine and Engine Cooling › Engine
Filed Oct 27, 200332,000 milesFL

WHILE DRIVING, THE ENGINE FELL OUT TO THE GROUND. DEALER SAID SOMEONE REMOVED THE ENGINE BOLTS. *AK THERE WERE NO EXISTING BOLTS. (ENGINE SUPPORT HELD IN PLACE BY FRICTION ON THE THREADS UNTIL FINAL FAILURE) *SCC *JB

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Oct 24, 200385,000 milesMN

WHEN THE CONSUMER APPLIED THE BRAKED, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE FAILED TO STOP, WHICH CAUSED EXTENDED STOPPING DISTANCE. THE EMERGENCY BRAKE HAD TO BE ENGAGED TO STOP THE VEHICLE. THIS WAS CAUSED BY A FAILURE IN THE MASTER BRAKE CYLINDER.*AK THE REAR BRAKES WERE DESTROYED BECAUSE THE EMERGENCY BRAKE HAD TO BE USED TO STOP THE VEHICLE. *TS *JB

Structure › Body › Hood
Filed Oct 15, 2003NY

HOOD AREA WAS BENT AND CAUSED VEHICLE TO LEAN UNEVENLY. THE STRUCTURE OF THE VEHICLE WAS POORLY DESIGNED. *AK

Power Train › Automatic Transmission
Filed Oct 14, 200374,000 milesOH

AUTOMATIC TRANSMISSION FAILURE. *LA

Power Train › Automatic Transmission
Filed Oct 13, 200342,000 milesNC

1998 FORD WINDSTAR VAN CAME TO A COMPLETE STOP AND THE TRANSMISSION FAILED. VAN WOULD NOT GO FORWARD UNTIL I DOWN SHIFTED TO 2ND GEAR. DEALERSHIP HAS NOT FOUND A PROBLEM CODE AND NOT BEEN ABLE TO DUPLICATE THE PROBLEM. DAILY CUT OFFS OCCUR ON PULLING UP MY STEEP DRIVEWAY AND COMING TO A STOP. *LA

Latches/Locks/Linkages › Hood › Latch
Filed Oct 12, 200332,952 milesNC

CONSUMER STATED WHILE PARKING AND WITHOUT ANY INDICATION VEHICLE LOST POWER STEERING. VEHICLE WAS SERVICED, TECHNICIAN NOTICED STEERING FITTING WAS RUSTED WHICH CAUSED THE POWER STEEERING FLUID TO LEAK. THE HOOD WAS DIFFICULT TO OPEN. THE DEALER LUBED THE LATCH. *AK *TS *NLM

Power Train › Automatic Transmission
Filed Oct 12, 200365,000 milesIL

AUTOMATIC TRANSMISSION FAILED AT 65,000 MILES. CHECKED WITH DEALER AND THEY SAID THEY HAD NOT HEARD OF ANY PROBLEMS FROM FORD. I LOOK AT THIS WEBSITE AND FIND NUMEROUS PROBLEMS. THERE SHOULD BE AN OFFICIAL RECALL FOR THIS PROBLEM. I WOULD LIKE MY MONEY REFUNDED FOR THE TRANSMISSION REPLACEMENT. *LA

Engine and Engine Cooling
Filed Oct 9, 200385,000 milesDC

1998 WINDSTAR HEAD GASKET FAILURE. *MR THE CONSUMER NOTICED THE COOLANT WAS LOW AND HAD IT TO TOPPED OFF. THE COOLANT LEVEL CONTINUED TO FALL. THE MECHANIC REFUSED TO CHANGE EITHER FLUID DUE TO THE HEAD GASKET FAILURE. THERE WAS A RECALL ON THE 95' MODELS BUT IT APPEARED THAT FORD DID NOT FIX THE PROBLEM. REFER TO ODI# 10028678 *SCC *JB

Engine and Engine Cooling › Engine
Filed Oct 8, 200389,000 milesAL

THE FIRST SIGN OF TROUBLE OCCURRED WHEN THE VEHICLE WAS BROUGHT INTO THE REPAIR SHOP. INFORMED BY THE MECHANIC THAT THERE WAS A PROBLEM WITH THE HEAD GASKET, IN WHICH THE RADIATOR FLUID WAS LEAKING INTO THE ENGINE AND THAT THE REPAIR COST WOULD BE APPROXIMATELY $1,500 (CANADIAN). FORD WAS NOTIFIED BUT REFUSES TO ACKNOWLEDGE AND TO COMPENSATE THE PROBLEM BECAUSE IT?S NOT COVERED IN ITS EXTENDED WARRANTY EVEN THOUGH ITS WARRANTY IS FOR SEVEN YEARS OR 160,000 KM. *LA

Steering › Rack and Pinion
Filed Oct 7, 200381,000 milesIN

SUDDEN POWER STEERING LEAK. MAIN LEAK FROM LOW PRESSURE HOSE, BUT FOUND THAT RUSTED HIGH PRESSURE HOSE FITTING ALSO LEAKING A BIT; AND SEAL(S) OF RACK & PINION LEAKING INTO DUST BOOT(S). HAD TO REPLACE HOSES & RACK/PINION AT 81,000 MILES -- 98 WINDSTAR. *JB

Suspension › Front › Macpherson Strut
Filed Oct 1, 2003MN

THE FRAME THAT HOLDS THE FRONT STRUT ROD CRACKED AND CAUSED THE RIGHT WHEEL TO WOBBLE. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 1, 200350,000 milesOH

I HAVE A 1998 FORD WINDSTAR, AND ITS FUEL TANK WAS LEAKING INTO THE PASSENGER COMPARTMENT. WHEN BROUGHT TO THE DEALER IT WAS SAID THAT THE FUEL TANK COLLAPSED AT THE FUEL PUMP, WHICH CAUSED THE LEAKING. *LA

Power Train › Automatic Transmission
Filed Oct 1, 2003CA

WHILE DRIVING AUTOMATIC TRANSMISSION SLIPS GEARS, CAUSING THE VEHICLE TO HESITATE. *AK

Engine and Engine Cooling › Engine
Filed Sep 29, 2003101,600 milesNE

BLOWN HEAD GASKET ON 1998 FORD WINDSTAR. HEAD GASKET IS NOT A SERVICE ITEM AND SHOULD LAST FOR THE LIFE OF THE VEHICLE. THERE ARE MANY REPORTS OF SIMILAR PROBLEMS WITH THE FORD 3.8L ENGINE.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Sep 24, 2003CA

IN JULY OF 2002 TWO LUGNUT STUDS FROM MY LEFT FRONT WHEEL BROKE WHILE I WAS DRIVING MY VEHICLE. IN MARCH OF 2003 THREE LUGNUT STUDS FROM MY RIGHT FROM WHEEL BROKE WHILE I WAS DRIVING. A FORTH LUGNUT STUD BROKE ON MY RIGHT FRONT WHEEL WHEN I TOOK MY CAR IN FOR MAINTENANCE.

Service Brakes, Hydraulic › Foundation Components › Master CylinderCrash
Filed Sep 21, 200380,000 milesNY

MASTER CYLINDER AND HC UNIT WERE REPLACED IN JANUARY OF 2003, IN THE SHOP FOR 6 WEEKS. ON 9/19 BRAKES FAILED AGAIN. RESULT HITTING A PARKED CAR. TOLD BY DEALER THAT SAME 2 PARTS WERE AGAIN BAD.*JB

Steering
Filed Sep 16, 200371,000 milesCA

WHILE STEERING, THIS VEHICLE TENDS TO ALMOST JUMP WHILE DRIVING AND TURNING AROUND ANY TYPE OF CORNER. I HAVE TO OVER COMPENSATE SO AS NOT TO VEER TOWARD THAT DIRECTION. IT HAPPENS ALL THE TIME AND IS VERY DANGEROUS. CONSEQUENTLY, I HAVE TO TAKE THE VEHICLE TO MY MECHANIC TO GET HIS EVALUATION?*JB

Structure › Body
Filed Sep 15, 200330,000 milesNY

PAINT PEELING ON THE VEHICLE. STARTED AT ROOF AND NOW IS PEELING ALL OVER. ALSO THE FRONT SUSPENSION MAKES A BANGING NOISE WHEN TRAVELING ON BUMPY ROADS. HAVE TRIED TO HAVE FIX BUT 2 OR LESS MONTHS IT STARTS AGAIN.

Suspension
Filed Sep 12, 200341,000 milesMD

PROBLEMS WITH TRANSMISSION, TORQUE, POWER STEERING, AND FRONT END STABLE RODS & ARMS. *MR THE TRANSMISSION AND TORQUE HAD BEEN REPLACED TWICE, THE POWER STEERING ONCE, THE FONT END STABLE RODS AND ARMS TWICE AND REMAINED BAD. THE BATTERY LIGHT HAD COME ON AND THE IDLER PULLEY WAS REPLACED, THERE WAS A CREAKING/CRACKING NOISE WHEN TURNING THE WHEEL AND THE OUTER TIE RODS WERE REPLACED ALONG WITH THE TOE BEING RESET, THERE WAS A CLUNK WHEN GOING OVER THE BUMPS, THERE WAS A VIBRATION UNDERNEATH DUE TO THE TRANSMISSION, THE ENGINE LIGHT WOULD COME ON AND OFF AND SEEMED LIKE THE SHIFTS WERE ERRATIC, THE TRANSMISSION LEAKED BADLY, AND ON SOME OCCASIONS THE STARTER DID NOT ENGAGE. *SCC *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 9, 200350,750 milesNY

1998 WINDSTAR BRAKE LINE FAILURE OVER CATALYTIC CONVERTER SIMILAR TO 1996 FORD WINDSTAR RECALL 4/3/02 02V101000. LOCAL MECHANIC WITH KNOWLEDGE RECALL ON 1996 WINDSTAR CONTACTED BROCKPORT FORD (CLOSEST DEALER) FOR INFORMATION ON REPAIR AND IF ANY SPECIAL MATERIALS WERE AVAILABLE TO REPAIR. THE MECHANIC WAS TOLD THERE WANSN'T ANYTHING AVAILABLE. THROUG MY OWN RESEARCH ON YOUR WEBSITE AFTER REPAIR ON 9/3/3, 1996 RECALL DESCRIBES SPECIFIC REPAIR FOR THE 1996. ARE AND FORD SURE THE SAME RECALL ISN'T NECESSARY ON OTHER MODEL YEARS? UNDER OTHER CONDITIONS, OUR FAILURE COULD HAVE BEEN DEVESTATING TO MY WIFE AND 4 CHILDREN!!!!*AK

Power Train › Automatic Transmission
Filed Sep 6, 200358,900 milesWA

MY WINDSTAR VAN, AT 58,000 MILES, HAD A PREMATURE CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING 65 MPH ON HIGHWAY I-84 EAST. THIS EVENT PUT MY YOUNG CHILDREN AND MYSELF IN DANGER ON THE SIDE OF THE BUSY HIGHWAY DUE TO THE SMOKE AND STEAM COMING FROM THE VEHICLE THAT WE HAD TO RAPIDLY EVACUATE. MY VAN WAS OUT OF MY SERVICE FOR OVER ONE FULL WEEK AND HAS A REPAIR PRICE TAG OF JUST UNDER $2,800. I HAVE REQUESTED FORD TO PAY THE FULL COST OF THIS REPAIR THROUGH ONE OF THEIR "SPECIAL" PROGRAMS. FORD KNOWS ABOUT THE DEFECTS OF THESE TRANSMISSIONS (I AM GLAD I DON'T OWN A 1995 WINDSTAR!) AND MUST BE MADE TO TAKE RESPONSIBILITY AND ACCOUNTABILITY FOR NOT USING QUALITY TRANSMISSION UNITS ON THESE VEHICLES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 5, 2003OH

CONSUMER CALLED COMPLAINING ABOUT FRONT BRAKE PROBLEMS. THE BRAKES SQUEAKED FOR A LONG TIME UNTIL THEY WERE REPLACED. ALSO, FRONT COIL SPRING PROBLEMS. CONSUMER STARTED VEHICLE AND A TERRIBLE NOISE CAME FROM THE FRONT OF THE VEHICLE. SHE STOPPED, AND HAD VEHICLE TOWED TO THE DEALER. DEALER DID AN ALIGNMENT, AND TOLD CONSUMER THAT FRONT COILS NEEDED TO BE REPLACED. *AK

Power Train › Automatic Transmission
Filed Aug 27, 2003NY

WHILE DRIVING CONSUMER HEARD A LOUD NOISE FROM UNDER THE VEHICLE. THEN, VEHICLE STARTED TO DECELERATE, CAUSING CONSUMER TO PULL OVER. CONSUMER HAD MADE CONTACT WITH DEALER. *AK

Air Bags
Filed Aug 27, 2003100,000 milesDE

THE CLOCKSPRING FAILED WHICH RENDERED HORN AND AIR BAG INOPERATIVE. *AK

Power Train › Automatic Transmission
Filed Aug 26, 2003FL

WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. *AK *JB

Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 26, 2003TX

1998 WINDSTAR'S FRONT RIGHT WHEELS LUG BOLTS SHEERED OFF CAUSING WHEEL TO FLY OFF WHILE DRIVING ON HIGHWAY. *NLM

Structure › Body
Filed Aug 24, 20036,500 milesAL

THERE IS PEELING PAINT ON MOST OF THE TOPMOST SURFACES OF THIS VEHICLE, INCLUDING THE LIFT GATE, ABOVE AND AROUND THE TOP OF THE SIDE SLIDING DOOR, AND ALONG THE LUGGAGE RACK. THE PAINT IS PEELING OFF THE PRIMER LAYER.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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