Page 15 of 29 · complaints 701–750 of 1,433

1998 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002TX

WHILE IN MOTION, THE EGINE CAUGHT ON FIRE, CLAIM 53-C579-741. *JG

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002AR

VEHICLE CAUGHT FIRE UNDER THE HOOD, CLAIM 04-1243-985. *JG

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002OK

VEHICLE ONE WAS DRIVING AND STARTED TO SMELL SOMETHING LIKE PLASTIC. INSURED PULLED INTO SEVICE STATION, LIFTED THE HOOD AND FOUND A FIRE BURNING INSIDE THE COMPARTMENT, CLAIM 36-A159-793. *JG

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002FL

VEHICLE LOSS, FIRE UNDER HOOD, CLAIM 59-V719-855. *JG

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002TX

WHILE IN MOTION INSURED SMELLED GAS AND PULLED OVER. LOOKING UNDER THE HOOD, HE SAW FLAMES SHOOTING FROM THE ENGINE, CLAIM 42-1328-321. *JG

Engine and Engine Cooling › Engine › GasolineFire2 injured
Filed Jan 17, 2002TX

WHILE IN MOTION, INSURED REAR ENDED ANOTHER VEHICLE, CAUSING THE VEHICLE TO REAR END SOMEONE ELSE, VEHICLE CAUGHT ON FIRE POSSIBLY MECHANICALLY RELATED, THERE WERE TWO INJURIES IN THE ACCIDENT, CLAIM 43-R763-433.

Engine and Engine Cooling › Engine › GasolineFire1 injured
Filed Jan 17, 2002SC

INSURED WAS TRAVELING WHEN HE SMELLED SOMETHING FUNNY. FLAMES HAD START TO COME UP FROM THE HOOD. INSURED TRIED TO PUT FIRE OUT BUT COULDN'T, POSSIBLE TRANSMISSION LEAK ONTO MANIFOLD, CLAIM 40-2554-562. *JG

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002TN

WHILE DRIVING, INSURED HEARD A LARGE POPPING NOISE, SMOKE EMMITED, THEN AN FIRE ERUPTED, CLAIM 42-1402-914. *JG

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002MN

WHILE PARKED FOR A DAY INSIDE OF INSURED'S GARAGE, A FIRE STARTED IN THE ENGINE COMPARTMENT, CLAIM 23-C025-105. *JG

Power Train › Automatic Transmission
Filed Jan 15, 2002FL

THE TRANSMISSION HAS BEEN REPLACED, AND STILL HAS THE SAME PROBLEM. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Jan 14, 2002GA

CONSUMER WAS TRAVELING ON HIGHWAY AND HEARD POPPING NOISE COMING FROM UNDERNEATH VEHICLE. HE PULLED OVER TO SHOULDER OF ROAD, AND LOOKED UNDERNEATH OF VEHICLE, AND NOTICED THAT TRANSMISSION FLUID WAS LEAKING. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 12, 2002CA

I HAVE COMPLAINED ABOUT THESE 2 CONDITIONS SINCE DAY ONE. NOW THAT MY WARRANTY HAS RUN OUT, AND I'M NOT WORKING, THEY TELL ME I WOULD HAVE TO PAY. MY ABS SYSTEM IS TEARING AWAY AT MY BRAKE PADS. THE VEHICAL GRINDS TO A STOP. TO ME, THIS IS A SAFTY ISSUE, AS I HAVE A 13 MONTH OLD SON. I WOULD HATE TO APPLY MY BRAKES, AND THEY ARE NOT THERE. MY ABS LIGHT IS ON.....ALL THE TIME. I AM ON DISABILITY, AND HAVE GONE TO THE DEALER REGARDING THIS ISSUE. AS FAR AS THE REAR WIPERM, IT GOES ON WHEN I PUT THE VAN IN REVERSE.......WEATHER OR NOT THE FRONT WIPERS ARE ON.. OR NOT. *AK

Power Train › Automatic Transmission
Filed Jan 9, 2002PA

WHILE DRIVING, THE TRANSMISSION SEAL SEPARATED FROM THE TRANSMISSION CAUSING TRANSMISSION FLUID TO LEAK TO EXHAUST PIPE, AND THE TORQUE CONVERTER SEAL CAME OFF, DEALER WAS CONTACTED.*AK. CONSUMER WANTS TO KNOW IF HER VEHICLE IS INVOLVED IN THE RECALL 97V097000. *YD

Suspension › Front › Springs › Coil Springs
Filed Jan 8, 2002VT

RECALL 01 V 199 00/ FRONT COIL SPRINGS. SINCE RECALL REPAIRS WERE DONE SNOW TIRES WERE NOT TO BE INSTALLED ON VEHICLE. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS*AK.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 7, 2002NJ

ANTILOCK BRAKE LIGHT COMES ON AFTER 2 MINUTES OF DRIVING AND STAYS ON. CAR HAS ONLY 29000 MILES AND HAS ONLY JUST GONE OVER 3 YEARS. *AK

Power Train › Automatic Transmission
Filed Jan 6, 2002IL

WE HAVE OWNED TWO FORD WINDSTARS, THE FIRST BEING A 1996, THE TRANSMISSION HAD TO BE REBUILT ON IT AT 63,000 MILES, THE VAN WAS 3 1/2 YEARS OLD AT THE TIME, WE THEN TRADED IT FOR A 1998 WINDSTAR AND AT 3 1/2 YEARS OLD AND ONLY 60,000 MILES THE TRANSMISSION HAD TO BE REBUILT ON IT!*AK

Wheels › Rim
Filed Jan 4, 2002CA

ALL FOUR OF WHEEL RIMS ARE CRACKED. PLEASE PROVIDE MORE INFORMATION.*AK

Exterior Lighting › Headlights
Filed Jan 3, 2002TN

WHILE DRIVING HEADLIGHTS WILL GO OUT WITHOUT WARNING. 10 SECONDS LATER THEY WILL COME BACK ON. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Wheels › Multi Piece
Filed Dec 31, 2001CA

FRONT DRIVER'S SIDE RIM BEGAN TO LEAK. THEN TWO WEEKS LATER, FRONT PASSENGER SIDE RIM BEGAN TO LEAK. DEALER HAS BEEN CONTACTED, BUT IS UNABLE TO REMEDY PROBLEM UNTIL NEW YEAR. ALSO, CONTACTED SEARS AND WAS TOLD THAT WELDING FOR RIMS IS UNACCEPTABLE. PLEASE PROVIDE FURTHER DETAILS.*AK

Suspension › Front › Springs › Coil Springs
Filed Dec 12, 2001FL

CONSUMER RECEIVED NOTIFICATION THAT VEHICLE WAS AFFECTED BY RECALL CAMPAIGN 01V199000. DEALERSHIP ONLY EXAMINED VEHICLE FOR CORROSION, AND FAILED TO INSTALL PROTECTIVE SHIELDS AROUND COIL SPRINGS PER CORRECTIVE ACTION FOR RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Power Train › Automatic Transmission
Filed Dec 11, 2001MD

VEHICLE STARTED SMOKING, AND WHEN CONSUMER LIFTED UP THE HOOD THERE WAS A SMELL OF COOLANT SPRAYED ALL OVER VEHICLE, AND LEAKING FROM UNDERNEATH ONTO THE GROUND. TRANSMISSION WAS REPLACED. BUT PROBLEM WAS STILL THERE. *AK

Structure › Frame and Members
Filed Dec 11, 2001IL

WAS DRIVING 25MPH WHEN SUDDENLY DRIVER LOST CONTROL OF VEHICLE. MANAGED TO GET TO SIDE OF ROAD AFTER GOING FROM WEST BOUND CROSSING TO EAST BOUND LANE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC THAT REAR FRAME BOLTS HAD SHEARED OFF AND CAUSED FRAME TO SEPARATE.*AK

Engine and Engine Cooling › Engine
Filed Dec 11, 2001NY

# 4 CYLINDER WAS CHECKED BY FORD DEALER AS DEFECT, BUT IT WAS HEADGASKET PAID $300.00 FOR COMPUTER CHECK WRONG INFORMATION, CAR KEPT STALLING BEFORE AND AFTER INSTALLATION DUE TO HEAD GASKET FAILURE WHILE MAKING TURNS OR SUDDEN STOPS. *AK

Power Train › Automatic Transmission
Filed Dec 10, 2001NY

MULTIPLE PROBLEMS WITH TRANSMISSION KICKING WHILE AT A STOP SIGN OR LIGHT, BROKEN PISTON. *AK

Electrical System › Ignition
Filed Dec 6, 2001CA

ENGINE STALLED ON AN OFF . CALLED DEALERSHIP, THEY SAID BECAUSE OF THE EMISSION CONTROL WAS ON RECALL CAMPAIN. AFTER THEY FIXED THE EMSSION CONTROL, THE PROBLEM STILL EXISTED. BROUGHT THE CAR IN AND THE DEALER SAID IT IS OUT OF WARRANTY. NOTHING THEY CAN DO. THE RECALL JUST DONE ABOUT 3 MONTHS AGO THIS YEAR.*AK

Power Train
Filed Dec 4, 2001CT

WHILE DRIVING VEHICLE AT ANY SPEED SPEEDOMETER WILL FREEZE. BUT, TIRES ARE STILL SPINNING. IF TRAVELING AT 60 MPH SPEEDOMETER READS ZERO. CONSUMER FEELS THIS CAN BE UNSAFEIF HE DOESN'T KNOW HOW FAST VEHICLE IS GOING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Suspension › Front › Springs › Coil Springs
Filed Dec 4, 2001FL

NHTSA RECALL 01 V 199 000 AND MANUFACTURER'S RECALL 01S19/FRONT COIL SPRING: DEALER; PRESTIGE FORD; MOUNT DORA, FL; PHONE# 352/357-5522)IS NOT HONORIN RECALL AS OUTLINED. DEALER ONLY INSPECTED VEHICLE, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. ALSO, NO REPAIRS WERE NECESSARY. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Dec 3, 2001AR

CONSUMER RECEIVED RECALL LETTER , BUT DEALER HAS NOT HONORED RECALL AS OF YET.*AK

Steering › Rack and Pinion
Filed Dec 3, 2001OH

FORD IS SAYING ITS MY RESPONSIBILITY CAUSE THE WARRANTY HAS LAPSED BUT THE CAR IS ONLY THREE YEARS OLD. NO SAFETY DEFEC TLISTED. *AK

Power Train › Automatic Transmission
Filed Nov 30, 2001OH

PREMATURE FAILURE OF AUTOTRANSMISSION @ 50000 MILES & $2200. *AK

Tires
Filed Nov 28, 2001CA

TIRE BLEW UP WHILE I WAS DRIVING ON THE FREEWAY. *AK (TIRESIZE: P20570R15)

Interior Lighting
Filed Nov 27, 2001NC

INTERIOR LIGHTS IN PASSENGER'S COMPARTMENT REMAIN ILLUMINATED. CONSUMER STATED THAT BATTERY HAD TO BE DISCONNECTED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchFire
Filed Nov 27, 2001CA

WHILE TRAVELING BETWEEN 40 AND 65 MPH SMOKE STARTED COMING OUT FROM UNDERNEATH HOOD OF VEHICLE. DRIVER STOPPED VEHICLE, RAISED HOOD TO DISCOVER A FIRE IN ENGINE COMPARTMENT. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED WIRING FOR TRANSMISSION CAUSED THE FIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 24, 2001VA

6TH TIME IN 6 MONTHS LUGS: BOLTS HAVE SHEARED, NORMAL DRIVING W/ NO INCIDENT. WHEELS, HUBS, TIE RODS AND LUG BOLTS HAVE ALL BEEN REPLACED W/ NO CHANGE IN REGULARITY OF EVENT. NO SUBSTANTIVE VIBRATION EXPERIENCED. MECHANICS HAVE ALL BEEN ADVISED OF HISTORY. COWLES FORD, C&J AUTO, D&B AUTO, AAA AND AND FIRESTONE HAVE SERVICED THE INCIDENTS. REQUESTED REVIEW ON TSB'S AND OTHER COMPLAINTS TO FORD - TO NO AVAIL. REAL SERIOUS - ONE TO FOUR LUGS HAVE SHEARED ON EACH INCIDENT; INVOLVED BOTH FRONT WHEEL ASSYS AND ONE REAR ASSY.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 14, 2001MD

VEHICLE WAS TRAVELING APROXIMATELY 65MPH AND ENGINE SHUT DOWN. POWER BRAKES AND STEERING WENT OUT WITHOUT WARNING. BRAKE PEDAL WAS PUSHED TO THE FLOOR TO STOP VEHICLE. DEALER STATED IT WOULD BE TOO EXPENSIVE TO FIND OUT WHAT WAS THE CAUSE.

Power Train › Automatic Transmission
Filed Nov 14, 2001AZ

CAN BE TURNED OFF IN GEAR--AND PUT IN GEAR WHEN OFF--WILL ROLL. *AK

Steering › Linkages › Tie Rod Assembly
Filed Nov 13, 2001MD

THE OUTER TIE RODS CREATED A GRINDING NOISE WHEN THE VEHICLE TURNED AT LOW SPEEDS AND LIKELY DUE TO LACK OF ADEQUATE LUBRICATION.THE FAILURE OF THE RIGHT INNER TIE ROD WAS MUCH MORE SERIOUS, IN THAT IT CREATED A VERY BAD VIBRATION AT HIGHWAY SPEEDS, WAS A SCARY SITUATION, AND COULD VERY WELL HAVE RESULTED IN LOSS OF VEHICLE CONTROL. *AK

Exterior Lighting › Headlights
Filed Nov 13, 2001CA

I WAS DRIVING ON A TWO LANE CURVING ROAD WITH THE BRIGHTS ON. WITHOUT WARNING THE LIGHTS WENT COMPLETLY OUT. I WAS ABLE TO PULL THE SWITCH BACK TO THE REGULAR POSITION AND THEY LUCKILY THEY CAME BACK ON. I WAS UNABLE TO GET A REPLACEMENT ON SATURDAY BECAUSE THE DEALER WAS DOING INVENTORY. THE SWITCH ALSO FAILED SEVERAL OTHER TIMES OVER THE WEEKEND WITH THE REGULAR HEADLIGHTS AS WELL. I CONTACTED THE DEALER FOR A REPLACEMENT SWITCH AND ASKED HIM IF THEY HAD BEEN REPLACING MANY OF THESE AND HE TOLD ME YES. I THEN PROCEEDED TO TELL HIM HOW IT TRIED TO KILL ME AND MY FAMILY. I HAVE METERED THE REPLACEMENT SWITCH AND IT SHOWS READINGS ALL OVER THE PLACE AS FAR AS RESISTANCE, IN EXCESS OF 400,000 OHMS AT TIMES. IT NEVER WOULD STAY COMPLETLY OPEN. I JUST WONDER HOW MANY ACCIDENTS THAT THIS INTERMITTANT PROBLEM MAY BE RESPONSIBLE FOR.*AK

Suspension › Front › Springs › Coil Springs
Filed Nov 7, 2001NC

RECALL 01 V 199 000/FRONT COIL SPRING CORROSION: DEALER ; CAPITOL FORD; GOLDSBORO, NC; PHONE# 919/735-8411 REFUSED TO DO ANY REPAIRS NOT UNTIL SIGN OF DEFECT/CORROSION APPEARED ON VEHICLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 5, 2001NY

WHILE TRAVELING APPROXIMATELY 5 MPH BRAKES FAILED. CONSUMER WAS ABLE TO STOP VEHICLE WITHOUT INCIDENT. COMPONENT THAT FAILED WAS BRAKE CALIPER. THIS VEHICLE WAS NOT AFFECTED BY RECALL 98I003000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK

Suspension › Front › Macpherson Strut
Filed Nov 5, 2001MO

RECALL 01I007000; MOISTURE AND CORROSION AFFECTING FRONT COIL SPRINGS. ALSO, CAN AFFECT STRUT BEARINGS. CONTACTED DEALER, AND DEALER STATED ALL THEY HAVE TO DO WAS TO PUT SHIELD AROUND AND CHECK COIL SPRINGS.*AK

Power Train › Automatic Transmission
Filed Nov 2, 2001OH

WHENEVER VEHICLE IS SHIFTING FROM 1ST GEAR TO 2ND GEAR IT WOULD JERK. PROBLEM HAPPENS AT LOW SPEEDS, 20-25MPH. CAN MAINTAIN CONTROL OF VEHICLE. HAD BEEN TO 3 DIFFERENT MECHANICS, AND EACH TIME WAS INFORMED THAT PROBLEM WAS TORQUE CONVERTER. *AK

Steering › Rack and Pinion
Filed Nov 1, 2001NY

IT WAS HARD TO STEER VEHICLE, AND IT WAS NOISY. CONSUMER WENT TO AN INDEPENDENT MECHANIC WHO FOUND THAT FLUID IN RACK AND PINION WAS VERY DIRTY. SHAFT BEARINGS AND GEARS WERE DAMAGED BY FLUID AGAIN AFTER THEY TEST DROVE VEHICLE. CONSUMER CONTACTED FORD REGARDING RECALL 97V165000/MANUFACTURER'S RECALL 97S85. BUT THIS VEHICLE WAS NOT INCLUDED, DUE TO VIN.*AK *JB

Wheels › Lugs/Nuts/Bolts/Studs
Filed Nov 1, 2001VA

WHILE DRIVING 35 MPH HEARD A NOISE FROM PASSENGER'S SIDE FRONT WHEEL. HE PULLED OVER, AND TOOK OFF HUBCAP TO CHECK TIRE. AS SOON AS HUBCAP WAS OFF, 3 OF THE 5 LUGS: NUTS FELL OFF WITH POST ATTACHED. *AK

Vehicle Speed Control
Filed Nov 1, 2001VA

VEHICLE STARTS TO ACCELERATE ON ITS OWN WHENEVER CONSUMER IS TRYING TO SLOW DOWN. NOT TAKEN TO DEALER YET.

Structure › Frame and Members
Filed Oct 26, 2001IL

WHEN DRIVING VEHICLE/ EITHER TURNING OR COMING TO A STOP THERE IS A KNOCKING SOUND NEAR FRONT WHEELS. TOOK VEHICLE TO DEALER, AND THEY SAID THAT SUBFRAME STRUT SLEEVES NEED TO BE WELDED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 26, 2001OH

WHILE DRIVING VEHICLE STALLS. WHEN VEHICLE SHUTS OFF, ENGINE CHECK AND BATTERY LIGHTS COME ON.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Oct 26, 2001MN

WHILE PARKED FOR ONE DAY, ENGINE COMPARTMENT CAUGHT ON FIRE, CLAIM 23-C025-105. *SLC

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 22, 2001NC

REPORTED PROBLEM IN MAY 2001, NOW REPLACED LUGS: NUT SHEARED OFF WHEEL,HELP!*AK

Power Train › Automatic Transmission
Filed Oct 19, 2001NE

TRANSMISSION FAILED WITHOUT WARNING WHILE DRIVING. WHEN COMING TO A STOP AND TRYING TO PROCEED VEHICLE WOULD NOT GO FASTER THAN 15 MPH AND IN FIRST GEAR. CONTACTED DEALER, AND DEALER STATED THERE WAS NOTHING THEY COULD DO. PLEASE ADD VIN . *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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