Page 15 of 28 · complaints 701–750 of 1,386

1996 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Power Train
Filed Feb 22, 2001OH

SPEEDOMETER IS UNRELIABLE WHEN DRIVNG AT SPEEDS OF 45MPH OR OVER DUE TO A DEFECTIVE CABLE.. *AK THE SERVICE STATION REPORTS INDICATED THAT THERE WERE 15 REPAIRS DONE ON THESE MODELS IN ONE YEAR PERIOD. *YH

Power Train
Filed Feb 22, 2001IL

THE SPEEDOMETER "JUMPS" ABOVE 45 MPH. THE NEEDLE BOUNCES AROUND AND WE HAVE NO IDEA HOW FAST WE ARE GOING. THIS IS A SAFETY HAZARD THAT HAS EFFECTED THOUSANDS OF FORD OWNERS. FORD NEEDS TO RECALL THE SPEEDOMETERS.

Engine and Engine Cooling › Engine
Filed Feb 21, 2001VT

FORD REFUSES TO LISTEN TO OUR REQUEST FOR COMPENSATION, SIMPLY BECAUSE WE DID NOT RECEIVE SERVICE AT A FORD GARAGE. WE DID NOT KNOW OR EXPECT THE HEAD GASKET TO HAVE BLOWN. WE WERE STRANDED ON A SUNDAY MORNING IN ONTARIO, SOME 650 MILES FROM HOME. WE WERE TOWED TO THE ONLY SERVICE FACITLITY OPEN ON A SUNDAY (CANADIAN TIRE) WHO COULD POTENTIALLY GET US BACK ON OUR WAY. WE NEVER EXPECTED A MAJOR ENGINE PROBLEM TO OCCUR AT 57,709 MILES. WE FEEL FORD SHOULD COMPENSATE US FOR THE REPLACEMENT OF THE HEAD GASKET, AS IT IS A KNOWN PROBLEM AND WAS RECALLED ON THE 1995 WINSTARS. APPARENTLY THE 1996 WINDSTARS HAVE THE SAME HEAD GASKET PROBLEM AS THE 1995S, BUT HAVE NOT YET BEEN RECALLED. JUST BECAUSE WE WERE NOT AT A FORD DEALER OR GARAGE SHOULD NOT LET FORD OFF THE HOOK FOR OUR EXPENSE INCURRED ON A DEFECTIVE PART. *AK

Engine and Engine Cooling › Cooling System
Filed Feb 21, 2001AL

HOW MANY OF THESE COMPLAINTS DO YOU NEED. WE NEED HELP. ACCORDING TO YOUR DATA, THIS IS AN OBVIOUS PROBLEM THAT WILL CONTINUE TO BE PUSHED ASIDE WITHOUT YOUR HELP. I AM OUT $1500 AND A CAR WHILE IT IS BEING FIXED. THANKS. NO SAFETY DEFECT LISTED. *AK

Engine and Engine Cooling › Engine
Filed Feb 20, 2001MI

ENGINE EXPERIENCED LOSS OF COOLANT. VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER OF A HEAD GASKET FAILURE WHICH WAS NOT COVERED UNDER EXTENDED WARRANTY. *AK CHECK THE ENGINE LIGHT CAME ON WHILE THE VEHICLE WAS NEW BUT THE DEALER WAS UNABLE TO FIND THE CAUSE. *YH

Engine and Engine Cooling › Engine
Filed Feb 19, 2001VA

SAME IDENTIFIED PROBLEM AS 1994-95 HEAD GASKET DEFECTS THAT FORD HAS ADMITTED PROBLEM AND PLACED A LIMITED 100,000 MILE WARRANTY, BUT FOR ONLY 94-95 3.8 L ENGINES. *AK

Structure › Body › Door
Filed Feb 19, 2001IL

POWER LOCK ON DRIVER SIDE DOESN'T WORK. *AK

Seat Belts › Front › Buckle AssemblyCrash1 injured
Filed Feb 18, 2001IL

SUDDEN LOSS OF CONTROL IN WINTER CONDITIONS, IMPACT WITH TREE, SEAT BELT DID NOT LOCK UP, DRIVER'S SIDE DOOR OPENED, DRIVER'S SEAT BROKE, DRIVER EJECTED AND HELD OUTSIDE OF VEHICLE IN SEAT BELT. SEVERE RIB, LUNG INJURIES WITH HEART CONTUSION. IMPACT WITH TREE LEFT FRONT QUARTERPANEL, VEHICLE TOTALED. (DOT NUMBER: NOT KNOWN TIRESIZE: 15)

Suspension › Front › Springs › Coil Springs
Filed Feb 16, 2001NY

CONSUMER COULD HEAR A WEARD NOISE, THEN SMELLED SOMETHING BURNING, FRONT TIRE BLEWOUT BECAUSE OF A COIL SPRING PUNCTURING TIRE.*AK

Engine and Engine Cooling › Engine
Filed Feb 16, 2001GA

HEAD GASKET FAILURE; WAS TOLD CAR ENGINE WAS NOT UNDER WARRANTY AND TOTAL REPAIR COST WAS OVER $3,500. ASKED TO SPEAK WITH DISTRICT REP BUT TOLD I COULD NOT. TOLD THIS PERSON WOULD CONTACT ME SPEEDOMETER "BOUNCES" AT SPEEDS OVER 40MPH, MAKING IT USELESS FOR DETERMINING ACTUAL SPEED. *AK

Unknown or Other
Filed Feb 16, 2001GA

DOOR AJAR WARNING LIGHT/AUDIBLE ALARM GOES OFF AND REMAINS ON FOR EXTENDED TIME DESPITE ALL DOORS SECURELY CLOSED AND LOCKED. *AK

Engine and Engine Cooling › Engine
Filed Feb 15, 2001SC

VEHICLE EXPERIENCED LOSS OF COOLANT AND ENGINE OVERHEATING. DEALER NOTIFIED, AND INFORMED CONSUMER OF A OF A HEAD GASKET FAILURE ON ITS 3.8L V6 ENGINE. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

Engine and Engine Cooling › Engine
Filed Feb 14, 2001CA

FAILURE OF DEFECTIVE HEAD GASKET, RESULTING IN COOLANT LEAKAGE INTO ENGINE, ENGINE FAILURE.*AK

Engine and Engine Cooling › Engine
Filed Feb 14, 2001WA

HEAD GASKET FAILURE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 14, 2001TN

AFTER HAVING BRAKES REPAIRED, OWNER WAS TOLD BRAKES AS REPAIRED WOULD HAVE REDUCED BRAKING PERFORMANCE BECAUSE OF DEFECTIVE ROTORS, MECHANIC STATED THAT A NUMBER OF FORD ROTORS UNDERGO A HARDENING WHEN MACHINE AND THERE IS NO WAY TO KNOW IN ADVANCE WHICH ROTORS WILL MACHINE PROPERLY AND WHICH ONES WILL HARDEN. CJ

Interior Lighting
Filed Feb 13, 2001OH

DOOR AJAR LIGHT AND COURTESY LIGHT WOULD REMAIN ON AFTER SHUTTING DOORS. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THERE ARE NO RECALLS CONCERNING THAT PROBLEM. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 13, 2001IA

EA OO 027/ SUSPENSION COIL SPRING BREAKAGE; RIGHT FRONT COIL SPRING BROKE WHILE DRIVING AT 55-60 MPH AND PUNCTURED TIRE. REPAIRS MADE AT AN INDEPENDENT REPAIR SHOP. *AK REPAIRS HAVE BEEN MADE. *SLC

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Feb 8, 2001MI

HYDRAULIC LINE RUSTED THROUGH, CAUSING CONSUMER TO LOSE BRAKES. CONSUMER HAD TO USE EMERGENCY BRAKES TO GET HOME. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 7, 2001MN

WHILE BACKING OUT IT SOUNDED LIKE CONSUMER RAN OVER A CHUNK OF ICE, FROM SCRAPING NOISE. CONSUMER STOPPED, AND LOOKED, AND DIDN'T SEE ANYTHING. *AK WHILE THE CONSUMER CONTINUED DRIVING, HE DISCOVERED THAT THE LEFT FRONT OF THE VEHICLE HAD COLLAPSED AND WAS RIDING ON THE TIRE, WHICH LATER ON EXPLODED. BOTH FRONT SPRINGS WERE REPLACED. *YH

Suspension › Front › Springs › Coil Springs
Filed Feb 7, 2001PA

BOTH FRONT COIL SPRINGS BROKE AND ONE RIPPED UP THE RIGHT FRONT TIRE, DRIVER WAS ABLE TO STOP VEHICLE IN A SAFE MANNER, IT TOOK OVER 2 DAYS TO GET BACK ON ROAD, LOCAL DEALER HAD TROUBLE LOCATING COIL SPRINGS, TOLD THAT FORD MOTOR COMPANY HAD 600 COIL SPRINGS ON BACK ORDER. CJ

Interior Lighting
Filed Feb 5, 2001IL

DOME LIGHT STAYS ON AFTER STARTING OR CLOSING DOOR - INTERMITTENT PROBLEM. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 4, 2001MI

COIL SPRING BROKE DAMAGING STRUTS AND TIRE, WHICH HAD TO BE REPLACED LATER, ALSO REQUIRED TOWING CHARGES. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 4, 2001MI

COIL SPRING BROKE DAMAGING STRUTS AND TIRE, WHICH HAD TO BE REPLACED LATER, ALSO REQUIRED TOWING CHARGES. *AK

Power Train
Filed Feb 3, 2001MN

SPEEDOMETER READS UP TO 45MPH, THEN JUMPS ERRATICALLY ABOVE THAT LEVEL. IT IS IMPOSSIBLE TO READ SPEED BETWEEN 45 AND TOP SPEED. THIS IS A COMMON PROBLEM IN 1996 WINDSTARS AND CONSTITUTES A SAFETY DEFECT! *AK

Engine and Engine Cooling › Engine
Filed Feb 3, 2001NC

WE HAVE BEEN TOLD THAT THE FRONT GASKET COVER IS DAMAGED AND NEEDS TO BE R EPLACED. WE HAVE ALSO BEEN TOLD THAT THERE IS A RECALL FOR THIS SAME THING ON 1995 MODELS. WE HAVE AN ESTIMATE TO REPAIR AT $2,000. THIS CAR HAS BEEN PROPERLY MAINTAINED AND WE SHOULD NOT HAVE THIS KIND OF PROBLEM WITH THE ENGINE. WE FEEL THAT FORD SHOULD PAY FOR THE COST OF REPAIRING THE ENGINE.

Suspension › Front › Springs › Coil Springs
Filed Feb 2, 2001NY

WHILE DRIVING, FRONT COIL SPRING ON PASSENGER SIDE BROKE CAUSING DAMAGE TO 2 TIRES. *SLC

Suspension › Front › Springs › Coil Springs
Filed Feb 2, 2001PA

FRONT COIL SPRING BROKE. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 2, 2001PA

PARKED CAR IN DRIVEWAY, NEXT MORNING NOTICED CAR LOW ON RIGHT FRONT, HAD CAR TOWED TO FORD GARAGE. HAD BROKEN COIL SPRING RIGHT SIDE AND FORD HAD NO EXPLANATION WAY IT BROKE. HAD TO HAVE BOTH SPRINGS AND STRUTS REPLACED. SAW AN ARTICLE IN NEWPAPER ABOUT FORD HAVING A PROBLEM WITH COIL SPRINGS AND AN INVESTIGATION BY THE NHTSA AND THINK FORD SHOULD HAVE TO PAID FOR PART OR ALL OF REPLACEMENT

Suspension › Front › Springs › Coil Springs
Filed Feb 1, 2001PA

WHILE TRAVELING AT 35 MPH AND WITHOUT ANY INDICATION, FRONT END FELL DOWN ON TIRES. TECHNICIAN STATED COIL SPRING BROKE. *SLC

Suspension › Front › Springs › Coil Springs
Filed Feb 1, 2001NY

WHILE TRAVELING CONSUMER HEARD A NOISE.THEN, FRONT END OF VEHICLE DIPPED DOWN TO LEFT SIDE DUE T A BROKE COIL SPRING. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 1, 2001MN

FRONT COIL SPRINGS BROKE, PUNCTURING TIRE. VEHICLE HAS BEEN REPAIRED.*AK

Suspension › Front › Springs › Coil Springs
Filed Jan 31, 2001OH

WHILE DRIVING 20 -25 MPH CONSUMER HEARD A CRUNCHING SOUND. THEN, FELT LIKE SOMETHING WAS RUBBIMG ON WHEEL. FRONT LEFT TIRE BLEWOUT, AND FRONT OF VEHICLE DROPPED TO GROUND, FRONT COIL SPRING HAD BROKEN. *AK

Power Train
Filed Jan 31, 2001MA

WHEN VEHICLE REACHES 30 MPH SPEEDOMETER WOULD COMMENCE TO BOUNCE BACK AND FORTH, AND A GRINDING SOUND FROM THE ODMETER AREA. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THE PART WAS OUT OF WARRANTY, AND NOT COVER UNDER A RECALL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Suspension › Front › Springs › Coil Springs
Filed Jan 31, 2001MN

BOTH FRONT COIL SPRINGS BROKE WHILE THE CAR WAS PARKED. IT WAS LIKE A MIMNI-=EXPLOSION. SEVERAL NEIGHBORS CAME OUT OF THEIR HOUSES TO CHECK. IN ADDITION, THE BREAKING OF THE SPRINGS ALSO BROKE THE DRIVER'S SIDE CYLINDER FOR THE ABS BREAKING SYSTEM. THE BREAKING OF THE COILS SPRINGS ALSO GOUGED VERY BADLY THE DRIVER'S SIDE FRONT TIRE. I REPLACED IT. THE BILL FOR THE WORK AND PARTS AND TIRE AMOUNTED TO OVER 500 DOLLARS. I CONTACTED FORD MOTOR COMPANY ON OR ABOUT APRIL 1, 2000. THEIR REP SAID "WE'RE VERY SORRY BUT CAN'T DO ANYTHING ABOUT IT." IT HAPPENED IN WESLACO, TEXAS, WHERE I SPEND THE WINTERS. I LIVE IN VIRGINIA, MN. TELEPHONE HERE IN TX IS [XXX]. ADDRESS IS [XXX], [XXX]#[XXX], [XXX], TX [XXX]. I'M SENDING THIS TO YOU BECAUSE I READ AN ARTICLE IN THIS MORNING'S PAPER STATEING THAT THIS TYPE OF FAILURE WAS UNDER INVESTIGATION. PLEASE INCLUDE MY SITUATION IN YOUR DOCUMENTATION. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 30, 2001PA

WHILE DRIVING AND UPON MAKING A SUDDEN STOP BRAKE PEDAL GOES ALL WAY TO FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE . CONSUMER HAS CONTACTED DEALER, DEALER STATED IT WAS NORMAL OPERATION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 30, 2001TX

FORD KNOWS ABOUT THE PROBLEMS THESE VEHICLES ARE HAVING BUT THEY REFUSE TO FIX THEM. NO SAFETY DEFECT LISTED. *AK

Suspension › Front › Springs › Coil Springs
Filed Jan 30, 2001MI

COILD SRING FAILED, CAUSING FRONT TIRE TO BE SHREDDED AND BLOW OUT. *AK

Engine and Engine Cooling › Engine
Filed Jan 30, 2001CA

CONSUMER FEELS MANUFACTURER SHOULD EXTEND RECALL REGARDING DEFECTIVE HEAD GASKETS FOR 1996 MODELS. *SLC

Power Train
Filed Jan 26, 2001WA

SPEEDOMETER IS ERRATIC AFTER 30 MPH, THEREFORE, CONSUMER CANNOT INDICATE CORRECT SPEED. NO SATISFACTION FROM MANUFACTURER. *AK *SLC

Power Train › Automatic Transmission
Filed Jan 24, 2001RI

WHEN DRIVING SPEEDOMETER WAS WAVING BACK FROM 20 TO 90 MPH. CONSUMER CONTACTED DEALER, DEALER NOTICED TRANSMISSION PAN HAD METAL IN IT WHICH CAUSED TRANSMISSION TO BE REPLACED. ALSO, NOTICED A FUME ODOR IN PASSENGER COMPARTMENT, AND CONTACTED THE DEALER. DEALER NOTICED THAT COOLANT AND TIMING COVER WERE LEAKING FLUID ONTO HEAD GASKET. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 23, 2001MA

VEHICLE'S BLOWER WAS WORKING, HOWEVER NO HEAT WAS COMING OUT, VEHICLE CONTINUED TO EXPERIENCE HEATING PROBLEMS AND DEALER FOUND COOLANT WAS LOW, 2 WEEKS LATER CHECK ENGINE LIGHT ILLUMINATED AND SHORT TIME LATER, VEHICLE OVERHEATED, DEALER STATED TO CONSUMER THAT VEHICLE NEEDED A NEW ENGINE. *SLC

Engine and Engine Cooling › Engine
Filed Jan 22, 2001IL

LABORATORY OIL ANALYSIS INDICATES FAILED HEAD GASKET BASED ON GLYCOL AND ANTI-FREEZE CHEMICALS IN THE ENGINE OIL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 22, 2001GA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 19, 2001OH

FORD SAID MY MOTOR MADE IN AUGUST 95. RECALL ISSUED FOR MOTORS MADE IN JUNE JULY. NO SAFETY DEFECT MENTIONED. *AK

Engine and Engine Cooling › Engine
Filed Jan 18, 2001MA

AT 45,000 MILES VEHICLE EXPERIENCED A LOSS OF COOLANT. TAKEN TO INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER THAT 3.8L V6 ENGINE HAD AN ENGINE HEAD GASKET FAILURE. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER EXTENDED WARRANTY. *AK *SLC

Engine and Engine Cooling › Cooling System
Filed Jan 17, 2001OK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Air Bags › FrontalCrash1 injured
Filed Jan 16, 2001CO

AIRBAGS INADVERTENTLY DEPLOYED, CAUSING MINOR LONG TERM INJURIES. MANUFACTURER HAS BEEN NOTIFIED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 16, 2001PA

FORD NO HELP. NEED NEW MOTOR. TOLD TO HAVE NICE DAY. WILL GET FIXED,FIGHT WITH FORD AND IF NO SATISFACTION WILL TRADE ON JAPANESE MODEL.LIKE THE WIND STAR , DON'T LIKE BEING TREATED LIKE AN IDIOT. HAD FORDS ALL MY LIFE, THIS IN ALL PROBABILITY, WILL BE MY LAST ONE.QC IS JOB 1 MY ASS.

Power Train
Filed Jan 13, 2001WI

SPEEDO HEAD JUMPS. WHEN DRIVING VECHICLE, THE SPEEDOMETER NEEDLE WILL START WAVING. YOU CAN'T TELL HOW FAST YOUR TRAVELING. SERVICE CENTER STATED THIS IS REAL COMMON ON 1996 WINDSTAR. WINDSHIELD WIPER MOTOR FROZE. CAN'T CLEAN REAR WINDOW.

Power Train
Filed Jan 10, 2001MT

SPEEDOMETER MALFUCTIONED. NEEDLE KEPT BOUNCING BACK AND FORTH. DEALER HAD REPLACED SPEEDOMETER AT 65,000 MILES, AND PROBLEM REOCCURRED AT 95,000 MILES. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Ford Windstar → · Every Windstar year → · How the figures are calculated →