2013 Ford Taurus complaints

THE STEERING WHEEL STARTED GETTING LOOSE STARTING ABOUT 3 MONTHS AGO. THEN THE AIR BAG LIGHT STARTED COMING ON AND NOT GOING OFF. I SAW THE RECALL ON OTHER FORD MODELS FOR THE STEERING WHEEL AND THOUGHT THIS MIGHT BE THE SAME SCENARIO. I TRIED TO CONTACT FORD TWICE AND BOTH TIMES WAS INTERRUPTED BY THE AUTOMATED REQUEST TO TAKE A SURVEY. I DON'T KNOW IF THE STEERING WHEEL HAS EVER BEEN REMOVED, BUT I DO KNOW THAT THE DRIVERS AIRBAG WAS REPLACED AT SOME TIME.

I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING ASSIT MESSAGE POPPED UP AND THE STEERING GOT A LITTLE DIFFICULT. I PULLED OVER AND TURNED OFF THE CAR. WHEN I TURNED THE CAR BACK ON THE STEERING WAS LIKE NORMAL AGAIN. A LITTLE WHILE LATER ON THE FREEWAY THE POWER STEERING ASSIT MESSAGE POPPED UP AGAIN AND THE STEERING WENT OUT COMPLETELY MAKING STEERING VERY DIFFICULT.

CAR HAS 63,000 MILES ON IT AND NOW THE STEERING IS GETTING HARD TO TURN AND STIFF AND WON'T RETURN AFTER I TURN WHILE DRVING

STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING CAUSING THE VEHICLE TO BE UNSAFE TO DRIVE. VEHICLE WAS TAKEN TO FORD DEALERSHIP AND WAS TOLD LOWER STEERING COLUMN NEEDED TO BE REPLACED BUT THE PART WAS BACK ORDERED FOR A MINIMUM OF 2 WEEKS. THIS SEEMS TO BE A DEFECTIVE PART IF FORD IS HAVING TO SUPPLY SO MANY NEW PARTS AND CANNOT KEEP THEM IN STOCK.

TAMARA RECALL - CALL WILL NOT TURN OVER. THERE IS NO SYSTEM LIGHT OF ANY KIND SHOWING THERE IS A PROBLEM WITH THE CAR, SO UNABLE TO GET A CODE TO START SEARCHING TO FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A TURN, A GRINDING NOISE WAS HEARD FROM THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, 781-982-4500) WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

IT FEELS LIKE THE POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING, MAKING THE CAR VERY DIFFICULT TO STEER. IT IS MOST NOTICEABLE AT LOWER SPEEDS, WHILE DRIVING IN PARKING LOTS OR CITY STREETS, BUT THERE IS MORE RESISTANCE THAN USUAL AT HIGHWAY SPEEDS. THE STEERING WHEEL ALSO DO NOT RETURN TO CENTER AFTER A TURN. IT'S LIKE THE POWER STEERING WORKS WHEN IT WANTS TO.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER AT A FUEL STATION AND LEFT THE VEHICLE PARKED UNTIL THAT EVENING. THE CONTACT THEN DROVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER DUE TO SEVERAL FAILURE CODES POPULATING. THE INDEPENDENT MECHANIC WAS UNABLE TO REPAIR THE FAILURE. THE DEALER (SUTTON FORD LINCOLN, 21315 CENTRAL AVE, MATTESON, IL 60443) DIAGNOSED THAT THERE WAS AN ELECTRICAL COMPUTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THERE WAS A SUDDEN LOSS OF ELECTRONIC POWER STEERING. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER ISSUED ONE RECALL AND THREE TSBS FOR THE STEERING; HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *TT

EPAS RECALL, I CONTACTED FORD AND THEY TOLD ME THAT MY CAR DOES NOT HAVE A RECALL, BUT IT HAS AN EPAS STEERING PROBLEM DESCRIBED AS THE RECALL. AS I ARRIVED TO MY JOB ON FRIDAY MARCH 02, 2018 I NOTICED THAT MY STEERING WENT OUT AND THERE WAS SOMETHING ON THE DASHBOARD FOR ELECTRONIC ASSIST, AS WELL AS MY SLIP CONTROL LIGHT WENT ONE. AFTWR I GOT OFF, THE CAR WORKED LIKE NOTHING HAD HAPPENED . I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT IS GOING TO NEED A NEW EPAS A JOB THAT COST $2200!

ELECTRICAL SEEMS TO SPIN EVERY ONCE AND A WHILE, AS WELL AS A MAJOR SPIN EVERY SIX MONTHS, PERHAPS YEAR NOW. EVEN NEW, VEHICLE HAD A TYPE OF ELECTRICAL "RESET", A MESSAGE WOULD SHOW SOMETHING ABOUT THE LANGUAGE HAS BEEN RESET.., ET CETERA. THE VEHICLE NOW WILL SHOW "CHARGING SYSTEM FAILURE" LIGHT AS WELL AS A LANGUAGE RESET. I FEEL THAT SOMETHING IS TAKING THE VEHICLE INTO A DIFFERENT "SET", OR IDEA..., PERHAPS A FOREIGN ELECTRICAL INVOLVEMENT IS MY UPFRONT CONCERN. WHEN I TRY AND SIMPLY INQUIRY FORD REGARDING THIS,... IT IS FOR SURE WHEN IT HAPPENS... (SOMEHOW). FORD AT THE DEALERSHIP APPEARS NOT TO NOTICE ANYTHING, AS IF IT IS FINE..., THAT EVEN BRAND NEW WITH ONLY 1000 MILES ON IT, THEY DID NOT SEE ANY CONCERN. I HAD BROUGHT IT UP TO THEM MANY TIMES, BUT THINGS GET A LITTLE 'WIND', OR WHIRLEY,... LIKE IT HAS A CAP, OR AN ODD MISCHIEF TO IT. I'M WORRIED THAT SOME DAY, WHILE WITH IT, OR NEEDING IT, THAT IT WILL HAVE THAT "LIGHTS OUT" PROBLEM, WHERE IT JUST SEEMS LIKE SOMEONE "KILLED" IT, OR IT IS A LITTLE DARK TO EVEN BRING UP TO PEOPLE. (IKE) IKO, IKE, IKZ MESSAGE APPEARS ON THE CENTER CONSOLE SCREEN, IT SHOWS BEFORE STARTING IT. IT SEEMS THAT FORD DOES NOT SEE THIS WITH WHAT THEY SEE, OR WITH THEIR EYES, BUT IT HAS BEEN A BOTHERSOME THOUGHT,.. WASHING MOTOR APPEARS TO BE LOST ALREADY AT A LOW MILEAGE, AND I AM FIGURING, THAT SINCE IT IS NEW, THAT THIS IS TO BLAME. 1C1C1CCC 1C1C1CCCCC 1C1C1CCC 1C1C1C1CCC 1C1C1C1C

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. CARMAX IN HENDERSON, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED THE MASS AIR FLOW SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE THE FAILURE. THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

WAS DRIVING VEHICLE WHEN ALL OF A SUDDEN THE DASHBOARD LIGHTS STARTED FLASHING AND DISPLAYING ERRORS LIKE "STEERING ASSIST FAULT...SERVICE REQUIRED" ETC. ALSO AT THIS TIME THE POWER STEERING WENT COMPLETELY OUT AND THE VEHICLE WAS VERY HARD TO TO STEER WHICH ALMOST RESULTED IN BAD ACCIDENT. THE CAR WAS TAKEN TO FORD AND THEY ARE STATING THAT THE FIX FOR THIS IS REPLACING THE WHOLE STEERING RACK DUE TO A CODE (U300) THEY PULLED FROM THE CAR'S COMPUTER. THIS IS A $2000 REPAIR!!! I DID SOME RESEARCH MYSELF AND FOUND WHERE THIS ISSUE HAS BEEN GOING ON FOR SOME TIME NOW AND FORD HAD ISSUED A RECALL (15S18) BUT THE DEALER STATES THAT THIS VEHICLE IS NOT COVERED BY THE RECALL DUE TO IT'S BUILD DATE (FEB 3 2013). NOW IF THIS ISSUE WAS SUPPOSEDLY CORRECTED FOR LATER MODEL CARS..... WHY IS THIS CAR AMONG OTHERS I HAVE RESEARCHED STILL EXPERIENCING THE SAME ISSUES AS NOTED BY THE RECALL?? COULD IT BE THAT A GENERATION ONE STEERING RACK WAS USED DURING THE BUILD OF THIS LATER MODEL CAR INSTEAD OF A GEN 2, 3, ETC? I EVEN ASKED THE SERVICE MANAGER COULD HE GUARANTEE THAT THE NEW STEERING RACK HE'D INSTALL WOULD PREVENT US FROM HAVING A VERY CLOSE CALL ACCIDENT AS BEFORE AND HE STATED THAT HE COULDN'T. THIS IS HORRIBLE!!! HTTP://WWW.FORDPROBLEMS.COM/TRENDS/EPAS/. HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2015/RCMN-15V340-1276.PDF. AND READ SOME OF THE COMMENTS HERE ON OTHERS THAT HAVE HAD THE SAME OR SIMILAR ISSUES WITH OTHER FORD VEHICLES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ROULANY5DMI

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALER (WESTWAY FORD IN IRVING, TEXAS) WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SENDING UNIT AND PCV VALVE WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS14131690. THE FAILURE RECURRED BUT THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

MY STEERING WHEEL IS GETTING STIFF DAY BY DAY. I HAVE TO USE TWO HANDS MOST OF THE TIMES NOW. MY MILEAGE IS 87000. I'VE CONTACTED FORD DEALERSHIP. STILL WAITING FOR ANY FEEDBACK FROM FORD.

THIS WAS A LEASED CAR WHICH WAS RETURNED TO THE DEALER IN MAY 2015. YOU NEED TO UPDATE YOUR SYSTEM

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 5 MPH, THE STEERING WHEEL LOCKED AND THE POWER STEERING FAILED AS WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT WAS ABLE TO DRIVE VEHICLE SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED WOODY BUTTS AUTOMOTIVE (1226 WATSON BLVD, WARNER ROBINS, GA 31093, (478) 220-0277), BUT WAS UNABLE TO GET ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,555.

I WAS DRIVING THE CAR IN DECEMBER 2017 ON THE HIGHWAY. I TURNED ON THE HEATED SEAT FOR THE DRIVER'S SIDE OF THE CAR. THE HEATER HEATED UP UNTIL IT WAS BURNING MY BUTTOCKS (IT FELT LIKE A BEE-STING). I TURNED THE SEAT OFF AND IT STOPPED BURNING. THIS HAS HAPPENED EVERY TIME I HAVE ATTEMPTED TO TURN THE HEATED SEAT ON SINCE THAT TIME REGARDLESS OF THE CAR BEING IN MOTION OR IN PARK. OCCASIONALLY, I SMELL AN ODOR THAT SMELLS LIKE WIRES BURNING. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE HEATER IN THE BOTTOM AND BACK OF THE DRIVER'S SEAT NEEDS TO BE REPLACED; HOWEVER, IT IS NOT COVERED AS A SAFETY CONCERN (BECAUSE A RECALL HAS NOT BEEN ISSUED FOR THE SEAT HEATERS) NOR IS IT COVERED UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED WITH THE AUTOMOBILE.

FUEL GAGE GOES UP AND DOWN.

SUNROOF RANDOMLY EXPLODED

TL* THE CONTACT OWNS A 2013 FORD TAURUS. ON SEVERAL OCCASIONS, WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANUEVER. THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED MCCLARY FORD INC. AT (256) 232-4242 (1104 US HWY 72 E, ATHENS, AL 35611). THE CONTACT WAS UNABLE TO GET THE VEHICLE TO THE DEALER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TT *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *TT

MY VEHICLE WAS STATIONARY IN A PARKING LOT OF A RESTAURANT. I WAS IN THE VEHICLE TRYING TO OPEN RIGHT REAR PASSENGER DOOR FOR ONE OCCUPANT TO ENTER VEHICLE (AS THEY WERE HOLDING FOOD IN BOTH OF THEIR HANDS) AND THE INTERIOR DOOR LATCH CAME LOOSE. NOW THE INTERIOR DOOR LATCH IS LOOSE AND CAN BE OPENED BY A VERY LIGHT PULL ON KNOB. SPRING SEEM TO BE OUT OF PLACE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE DID NOT START WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC CALLED GWINNETT FORD AT (404) 418-6877 (3230 SATELLITE BLVD, DULUTH, GA 30096) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LITHIA FORD OF MISSOULA (3943 BROOKS ST, MISSOULA, MT) 59804 WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,686.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING FAULT WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION PROPERLY. THERE WAS A TOTAL LOSS OF POWER IN EITHER DIRECTION OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. UPON STARTING THE VEHICLE, A POWER STEERING ASSIST FAULT MESSAGE DISPLAYED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 90,768.

AT LEAST THREE (3) TIMES WHEN I HAVE BEEN LOADING MY TRUNK, IV HAD THE TRUNK LID COME DOWN ON ME UNEXPECTEDLY. I WAS IN THE STAPLES PARKING LOT LAST NIGHT AROUND 8:00 PM IN BURLINGTON MA, I WAS LOADED IN MY NEW PRINTER WHICH I HAD BOUGHT AT STAPLES, WHEN SUDDENLY WITHOUT WARNING THE TRUNK LID LET GO AND CAME DOWN ON ME AND CONKED ME ON THE HEAD HARD. TEMPORARILY AFTER THE DIRECT HEAD HIT, I FELT DIZZY FOR A MINUTE, AND I COULD TASTE BLOOD TEMPORARILY FOR SEVERAL HOURS AFTERWARD. I FEEL OK NOW. THIS ALSO IS NOT THE FIRST TIME THIS HAS HAPPENED ON MY 2013 FORD TAURUS. I FEEL AS IF THIS IS A SAFETY HAZARD WHEN LOADING AND UNLOADING THE VEHICLE'S TRUNK. THE LID IS HELD UP BY A STRUT SYSTEM SIMILAR TO THAT OF THE HOOD. THE TRUNK LID HOLD OPEN OFTEN QUITS AFTER IT IS FULLY OPEN AND IN THE UPRIGHT POSITION. I FEEL THAT THIS IS DANGEROUS, THERE SHOULD BE AN INVESTIGATION AND A RECALL ON FORD TAURUS TRUNKS. THIS HAS SERIOUS POTENTIAL FOR A CONCUSSION, INTERNAL BLEEDING, SERIOUS INJURY ETC.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE AND VIN WERE UNKNOWN. .*BF VIN IS INVALID UPDATED 8/15/18*JB

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE STEERING WARNING INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO TURN THE ENGINE OFF FOR A BRIEF MOMENT TO BRING THE STEERING WHEEL BACK TO NORMAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 EAST INTERSTATE 30, ROCKWALL, TX 75087 PHONE (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000. *BF *TR

CAR WAS BROUGHT IN TO CHANGE THE SERPENTINE BELT AT 76,000 MILES. TECH NOTICED THAT THE WATER PUMP WAS LEAKING THROUGH THE WEEP HOLE AND SAID THAT IT NEEDED TO BE REPLACED. THIS JOB WAS QUOTED AT OVER $2000. HUNDREDS OF OTHER WATER PUMP FAILURES HAVE BEEN REPORTED, SOME AS EARLY AS 45,000 MILES, AND FORD REFUSES TO ISSUE A RECALL. THE PUMP FAILS AT THE MAIN BEARING AND SPEWS COOLANT INTO THE CRANKCASE WHICH KILLS THE ENGINE AND TOTALS THE CAR. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS WHATSOEVER. IF IT WERE NOT FOR A ROUTINE BELT CHANGE THIS ISSUE WOULD NOT HAVE BEEN CAUGHT AND WOULD HAVE RESULTED IN A CATASTROPHIC FAILURE OF THE MOTOR. THIS IS UNACCEPTABLE AS IT HAPPENS TO ALL DURATEC EQUIPPED FORD VEHICLES AND FORD REFUSES TO COVER THIS FAILURE UNDER A RECALL FOR THE DEFECTIVE WATER PUMP.

THE CAR STEREO INCREASES THE VOLUME ON ITS OWN WHILE MUSIC IS PLAYING. THE OTHER ISSUE I EXPERIENCED THE CAR STEREO WAS PLAYING ON ITS OWN WHEN THE VEHICLE WAS TURNED OFF.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. MORE EFFORT WAS REQUIRED TO STEER THE VEHICLE WHILE TRAVELING VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO THE VEHICLE OWNER'S RESIDENCE AND WAS THEN TOWED TO ALL AMERICAN FORD OF PARAMUS (375 NJ-17, PARAMUS, NJ) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING UNIT FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER (O'BRIEN FORD OF SHELBYVILLE, 720 MT EDEN RD, SHELBYVILLE, KY 40065, (502) 633-4535) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,750. *BF UPDATED 8/6/18*JB

THE STEERING WHEEL ON MY 2013 FORD TAURUS LIMITED HAD COME LOOSE. I AM CONCERNED THAT THE STEERING WHEEL MAY PHYSICALLY FALL OFF IF I DON'T GET THE ISSUE ADDRESS AS SOON AS POSSIBLE. THE STEERING WHEEL WOBBLES QUITE A BIT. I CAN WIGGLE THE STEERING WHEEL BACK AND FORTH AND SIDE TO SIDE. THE STEERING WHEEL WIGGLES IN, PARK, REVERSE, DRIVE, AND WHEN THE IS PARKED WITH THE PARKING BRAKE ON OR OFF, AND WHEN ENGINE IS NOT RUNNING, THE STEERING WHEEL ITSELF APPEARS TO BE PSYCHICALLY LOOSE ITSELF. I WHEN TO A FORD QUICK LANE ON FRIDAY TO GET MY OIL CHANGED BUT THEY DIDN'T HAVE A TECHNICIAN THAT WAS CERTIFIED IN THAT AREA ON DUTY AT THE TIME. THEY HAD THE VEHICLE UP ON THE LIFT AND TOLD ME THAT ALL FRONT END COMPONENTS APPEAR TO BE INTACT AND IN WORKING ORDER. THE QUICK LANE CENTER HAD INFORMED ME THAT THE STEERING WHEEL APPEARS TO HAVE COME LOOSE FROM DIRECTLY BEHIND THE HORN PAD WHERE THE STEERING WHEEL ATTACHES TO THE VEHICLE. SOMETHING LIKE THIS APPEARS TO BE A MANUFACTURER DEFECT AND A SAFETY CONCERN. I AM WONDERING IF THERE ARE ANY RECALLS OR IF A RECALL SHOULD BE ISSUED IN THIS CASE. I GOING TO BRING THE VEHICLE BACK INTO THE FORD DEALERSHIP/QUICK LAND TIRE AND AUTO CENTER TOMORROW.

MY CAR WOULDN'T START AND TOOK IT TO THE SHOP AND LEARNED IT WAS THE FUEL PUMP CONTROL MODULE THAT WENT BAD THIS ALSO CAUSED THE FUEL PUMP TO GO BAD AND NEED REPLACING

THE ELECTRONIC THROTTLE BODY ON MY 2013 FORD TAURUS FAILED AND LEFT MY WIFE WITH TRAFFIC BEHIND HER ON THE HIGHWAY IN LIMP MODE JUST BARELY ABLE TO MOVE OFF OF THE ROAD ,OUT OF THE WAY OF ONCOMING TRAFFIC . THIS HAPPENED MORE THAN ONCE .

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT BELIEVED THAT THE FUEL PUMP ELECTRIC MODULE WAS THE CAUSE OF THE FAILURE AND REPLACED THE MODULE HIMSELF. THE CONTACT SPOKE WITH BOB-BOYD FORD (2840 N COLUMBUS ST, LANCASTER, OH 43130) WHO STATED THAT THE VIN WAS LIKELY NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.

DRIVERS SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY SOMETIMES IN BETWEEN, MAKING IT VERY HARD TO MANUALLY UNLOCK WITH THE LITTLE NUB, OR BY PULLING THE HANDLE.THE VEHICLE WAS STATIONARY. IT SLOWLY GOT WORSE OF TIME, TO WHERE MOST THE TIME IT DOESN'T WORK AT ALL NOW.

VEHICLE STALLS AND HIGH SPEEDS AND GOES INTO "LIMP MODE" WHERE VEHICLE LOSES ALL POWER AND ACCELERATION. VEHICLE IMMEDIATELY BEGINS TO DECELERATE IN TRAFFIC CAUSING A VERY DANGEROUS AND HAZARDOUS SITUATION FOR THE DRIVER AND OTHER VEHICLES. THIS HAS NOW HAPPENED 8 TIMES IN MY TAURUS 5 OF WHICH WAS IN THE INTERSTATE IN EXCESS OF 70MPH. *TT CONSUMER STATED ISSUE WAS NOT RELATED TO THE FUEL PUMP, ISSUE WAS CAUSED BY THE FAULTY THROTTLE BODY. WARRANTY DID NOT COVER THE PART AND CONSUMER ENDED UP PAYING OUT OF POCKET FOR THE REPAIR. UPDATED 7/25/18*JB *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED AND AN ALARM SOUNDED WHEN THE VEHICLE WAS STARTED. WHENEVER THE VEHICLE HAD TO BE TURNED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023; 602-457-2144 OR 602-866-1776) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND CAUSED THE POWER STEERING TO FAIL. THE DEALER DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPROGRAMMED THE STEERING, WHICH REPAIRED THE POWER STEERING ASSIST; HOWEVER, THE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECENTLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) DESPITE THE FAILURE BEING SIMILAR TO THE RECALL FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *BF UPDATED 7/20/18*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR ILLUMINATED ON A DAILY BASIS EVER SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2017. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVER'S SIDE SEAT BELT BUCKLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TT VIN IS INVALID UPDATED 7/19/18*JB

ON JUNE 9, 2015 I HAD A POWER STEERING ASSIST FAULT WHICH SHUT MY STEERING DOWN ON I-81. THIS WAS REPLACED AS FAULTY AT EXPENSE OF OVER $2,000.00. ON SEPT. 16, 2017 AFTER 21,335 MILES THE POWER STEERING ASSIST FAULT HAPPENED AGAIN, WHILE DRIVING ON LOCAL CITY ROADS. I HAVE BEEN TOLD THAT THERE IS NO RECALL FOR MY MODEL YEAR AND VIN YET THERE ARE RECALLS FOR OTHER FORDS USING THE SAME ELECTRONIC POWER STEERING ASSIST LATER AND NEWER MODELS. ALSO ON THIS EPISODE OF 9/16/17 THE STABILITY CONTROL SYSTEM FAULT CAME ON AS A FAILURE MESSAGE.

CAR RADIO/SYNC SYSTEM MALFUNCTION. RADIO WILL NOT SHUT OFF AT ALL. THE SCREEN IS BLACK AS IF IT'S OFF BUT THE RADIO STILL PLAYS! CAR IS DEFINITELY TURNED OFF, NOT IN AUX PARK SETTING EITHER... TRIED TO RESTART CAR TWICE AND IT DIDN'T REBOOT SYSTEM. I SAT THERE FOR 15 MINUTES WITH CAR DOOR OPENED BARELY UNTIL RADIO SHUT OFF ITSELF. SPOKE TO FORD REP AND WAS TOLD "NO TSB REPORT EXISTS."

WHILE DRIVING THE "WRENCH" SYMBOLS DISPLAYS AND IMMEDIATELY THE CAR JERKS AND LOSES ALL MOMENTUM. THE CAR IMMEDIATELY SLOWS DOWN AND IT ALLOWS ME TO COAST TO AN AREA TO PARK. AFTER A FEW MINUTES, I CAN START THE CAR AND DRIVE OFF. THIS ISSUE OCCURS RANDOMLY. MECHANICS READ THE COMPUTER DIAGNOSTICS AND CANNOT FIND AN ISSUE.

FUEL PUMP MODULE MALFUNCTIONING CAUSING VEHICLE NOT TO START

WAS DRIVING MY CAR SEVERAL TIMES ON ROAD AND HIGHWAY WHEN CAR LOOSES POWER WHILE IN MOTION SEVERAL TIMES WITH A WRENCH SHOWN ON DASHBOARD SCREEN

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE POWER TRAIN FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY. THE CONTACT CALLED AUTONATION FORD FORT LAUDERDALE LOCATED AT 1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WHERE THE DEALER STATED THAT THERE WOULD BE A FEE FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT PART OF THE RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 85,963.

WHY THE VEHICLE IS IN MOTION THE VEHICLE TENTS TO SPUTTER AND DECELERATE LOSING ALL POWER THE VEHICLE THEN COMES TO COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC YOU HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE VEHICLE BACK ON TO ACTUALLY GET SPEED TO MOVE OUT OF THE WAY THIS HAS BECOME A VERY SERIOUS SAFETY ISSUE IN THE OPERATOR OF THE VEHICLE. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE TRAVELING AT SPEEDS BETWEEN 50 TO 65 MILES PER HOUR THE VEHICLES COME TO ALMOST A COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC

MY CAR HAS 86,621 MILES AND THE THERMOSTAT LIGHT CAME ON. I TOOK TO MY MECHANIC AND THEY TOLD ME THAT THERE IS LEAKING AROUND THE WATER PUMP AND IT HAS TO BE REPLACED. I HAD IT DIAGNOSED AT A FORD DEALERSHIP AND THEY AGREED. IT IS NOT UNDER WARRANTY BECAUSE OF MILES AND IT IS GOING TO COST $1900 TO REPLACE. I TAKE VERY GOOD CARE OF MY CAR AND HAVE ALL OF THE SERVICE RECORDS. IT IS A DEFECT IN THE WATER PUMP AND THAT IS WHY IT FAILED.