Page 7 of 12 · complaints 301–350 of 585

2013 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Steering
Filed Aug 20, 201965,000 milesOK

LOSS OF ELECTRIC POWER STEERING ASSIST. JUNE 2, 2015 REPORT. CAMPAIGN #15V340000. THIS VIN IS NOT IN THE RECALL BUT IS DOING THE EXACT SAME THING AS THE ONES IN THE RECALL. THIS HAPPENS INTERMITTENTLY OVER THE LAST YEAR.

Fuel/Propulsion System
Filed Aug 18, 201948,500 milesTX

WHILE DRIVING ON STATE HIGHWAY, MY VEHICLE STARTED LOSING POWER AND ACCELERATION. MY SPEED WAS BETWEEN 55-65MPH AND THE VEHICLE WAS NOT OVERHEATING. THE ENGINE STARTED SHAKING AND MAKING NOISES AS WELL. I WAS ABLE TO DRIVE ABOUT ANOTHER MILE BEFORE THE VEHICLE CAME TO A COMPLETE STOP. WHILE SITTING ON THE SIDE OF THE ROAD AT NIGHT WITH MY KIDS, THE VEHICLE CONTINUED TO SHAKE AND HAD THE TOOL SYMBOL LIGHT ON. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD SHAKE MORE AND SPUTTER. I LOOKED AT THE ENGINE AND COULD SEE IT SHAKING WITH NO OBVIOUS FLUID LEAKS. AFTER TURNING THE VEHICLE OFF AND SITTING FOR A COUPLE OF MINUTES, I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. IT SEEMS LIKE EVERYTHING IS BACK TO NORMAL BUT I WILL BE CONTACTING MY FORD DEALERSHIP IN THE MORNING TO CHECK IT.

Steering
Filed Aug 9, 2019TX

POWER STEERING STOPS WORKING. HUNDREDS OF THOUSANDS RECALLED FOR THIS EXPENSIVE FAULTY/ POOR ENGINEERING. 2013 TAURUS BUT NOT MY . CALLED FORD THEY DON'T EVEN WANT TO TALK TO YOU. DON'T USE THE CAR ANYMORE. CAN CAUSE A SERIOUS ACCIDENT AND I DON'T SEE HOW FORD WOULDN'T BE RESPONSIBLE. KNOWN ISSUE THEY JUST PICK AND CHOOSE WHO GETS HELPED. WHEN STARTING CAR THE POWER STEERING ASSIST FAILURE CODE PROMPTS AND YOU CAN'T DRIVE THE CAR. I'M SURE IT CAN HAPPEN WHEN YOU ARE DRIVING. CAR BECOMES TOO HARD TO HANDLE EVEN FOR A MAN , CAN'T EVEN IMAGINE IF IT HAPPEN TO MY WIFE.

Engine
Filed Jul 29, 2019100,000 milesGA

VEHICLE LOSES POWER SUDDENLY AND WITHOUT WARNING.

Steering
Filed Jul 29, 2019130,000 milesNC

POWER STEERING ASSIST KEEPS FAULTING OUT GOING DOWN THE ROAD. SO MUCH THAT IT IS CURRENTLY OUT NOW. HAZARDOUS TO DRIVE ON THE ROAD. SOME 2013 WERE RECALLED BUT MY VIN NUMBER WASN'T. WHY NOT.

Engine
Filed Jul 23, 201980,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

Steering
Filed Jul 14, 2019134,231 milesND

THE POWER STEERING MODULE FAULT LIGHT CAME ON. THE POWER STEERING QUIT WORKING. FORD HAD TO REPLACE THE POWER STEERING GEAR AND CONTROL MODULE. THE 2013 TAURUS HAS BEEN RECALLED FOR THIS ISSUE BUT NOT OUR VIN NUMBER. THIS OCCURRED WHILE THE CAR WAS STATIONARY WHICH WAS FORTUNATE. I BELIEVE THAT OUR VEHICLE SHOULD BE COVERED IN THIS RECALL SINCE THIS APPEARS TO BE THE SAME PROBLEM AS THE PREVIOUS RECALL. .

Power Train
Filed Jul 14, 201969,000 milesWI

WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WILL JUST SHUT OFF IN THE MIDDLE OF TRAFFIC AND SHOW A WRENCH LIGHT ON THE DASH. THIS HAS HAPPENED 4 TIMES (TWICE IN THE LAST WEEK) ON MY 2013 FORD TAURUS LIMITED. I CAN START THE CAR AGAIN AFTER ABOUT 20 SECONDS BUT THIS IS A VERY DANGEROUS DEFECT THAT HAS MANY COMPLAINTS. I'M LUCKY NO ONE HAS CRASHED INTO THE BACK OF ME. THIS IS MY FIRST AND LAST FORD.

Steering
Filed Jul 10, 2019100,000 milesTX

MY 2013 FORD TAURUS SHO, POWER STEERING ASSIST WILL SHUT DOWN OCCASIONALLY, STEERING BECOMES VERY DIFFICULT. HAVE TO STOP AND TURN CAR OFF AND BACK ON TO TO REENGAGE STEERING ASSIST. IT HAS HAPPENED WHILE DRIVING, BACKING UP AND AT START UP.

Steering
Filed Jul 9, 2019133,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT CONTINUED TO DRIVE WITHOUT POWER STEERING ABILITY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. *TR THE VEHICLE IS CURRENTLY AT A FORD DEALERSHIP (PLACE MOTORS IN WEBSTER MA) AWAITING REPAIR. DEALERSHIP HAS INFORMED ME THAT THE POWER STEERING RACK/MOTOR NEED TO BE REPLACED. FORD WAS NOTIFIED, BUT STATED THAT THIS VEHICLE'S VIN NUMBER DOES NOT MATCH THE VERY SIMILAR RECALL (NHTSA#15V340000). CODES FOUND IN THE COMPUTER WERE U3000-96, U3000-49. THIS ISSUE OCCURRED ON AN OFF RAMP AND HAD THIS FAILURE OCCURRED WITH SOMEONE NOT AS STRONG OR WITH AN ELDERLY PERSON, THIS WOULD HAVE MOST CERTAINLY CAUSED AN ACCIDENT. THE STEERING WHEEL TAKES AN EXTREME AMOUNT OF EFFORT TO TURN. ADDRESS IS INCORRECT.*JB

Engine
Filed Jul 9, 201996,000 milesWY

THE LOW OIL PRESSURE LIGHT GOES OFF EVERY 5 MINUTES. THE CAR UNEXPECTEDLY TURNS OFF AND WON'T START. IT ACTS LIKE IT IS OUT OF FUEL.

Steering
Filed Jul 8, 2019101,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND THE POWER STEERING COMPLETELY FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.

SteeringCrash
Filed Jul 3, 2019117,000 milesTX

DRIVING ON HIGHWAY GOING 50 MPH ALL OF SUDDEN MY STEERING WHEEL GAVE UP. IT WENT LEFT AND OUT TO EXIT UP CURVE. THE ELECTRIC ASSIST LIGHT WENT ON AND ALSO TRACTION LIGHT.

Electronic Stability Control (esc)
Filed Jun 29, 2019TX

POWER STEERING

Steering
Filed Jun 28, 2019181,352 milesLA

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN SAFELY TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE AT HOME, THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE POWER STEERING ASSIST WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO LAMARQUE FORD (LOCATED AT 3101 WILLIAMS BLVD, SUITE F, KENNER, LA 70065, (504) 443-2500) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 181,352. *JB

Electronic Stability Control (esc)Crash
Filed Jun 24, 20193 milesIL

TAKATA RECALLI AM THE OWNER OF A 2013 FORD TAURUS THAT I BOUGHT IN 2016. IT WAS A 1 OWNER NO ACCIDENTS AND 36000 MILES ON IT. I WAS NEVER INFORMED OF ANY RECALLS BY FORD OR THE DEALERSHIP. YOUR WEBSITE SAYS IT WAS FIXED SO I CANNOT SEE WHAT RECALL OUT OF THE EIGHT IT HAS. I WAS DRIVING TO WORK ONE MORNING DOING MAYBE 15MPH AROUND A RIGHT HAND TURN, WHEN MY PASSENGER SIDE TIRE ALMOST FELL OFF FROM BEING DISCONNECTED AT THE HALF SHAFT AND LINK SHAFT. MY TRACTION STABILITY LIGHT CAME ON AND I LOST CALL CONTROL OF THE VEHICLE. I ENDED UP HITTING A TRAFFIC LIGHT. I HAD MINIMAL COSMETIC DAMAGE TO THE VEHICLE. BUT DUE TO ALL OF THE POWERTRAIN WORK NEEDING TO BE DONE FROM THIS THE BILL WAS OVER 5000$. I HAD TO CLAIM IT ON INSURANCE AND NOW I'VE BEEN PAYING 5000$ A YEAR OR INSURANCE ON A CAR WORTH MAYBE 8000. I DID NOT KNOW ABOUT THESE RECALLS UNTIL RECENTLY AND I AM UPSET I WAS NEVER NOTIFIED BECAUSE IF I WAS DOING THE SPEED LIMIT AT 55. I WOULD BE DEAD. THIS IS A HIDE SAFETY CONCERN OF MINE. I STILL HAVE THE REPAIR BILLS AND FOR HITTING A STOPLIGHT AT ROUGHLY 5MPH COULD NOT HAVE CAUSE THAT MUCH DAMAGE.

Electrical System
Filed Jun 19, 201971,000 milesAR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Fuel/Propulsion System
Filed Jun 17, 2019120,000 milesOH

FUEL PUMP CONTROL MODULE FAILURE. VEHICLE STALLED IN TRAFFIC. NO WARNING. WOULD NOT RESTART. THERE WAS A RECALL ON THIS SAME ISSUE, BUT MY SPECIFIC VIN WAS NOT INCLUDED.

Unknown or Other
Filed Jun 16, 201971,319 milesIN

REAR BACK UP CAMERA DOES NOT WORK AT RANDOM TIMES WILL GET A NOTICE TO CONTACT DEALER SHIP ERROR ON SCREEN. SOMETIMES IT IS UPSIDE DOWN OR NO CAMERA AT ALL. BEEN HAPPENING FOR MONTHS GOING TO FORD DEALER SHIP TO CONFIRM ISSUE ON JULY 16 2019. BACK UP SENSORS WILL STILL WORK.

Steering
Filed Jun 10, 2019125,000 milesMN

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE CONTACT'S STEERING WHEEL SEIZED. THE VEHICLE DROVE INTO A DITCH AS THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE STEERING WHEEL. THE CONTACT AND HIS SPOUSE HAD TO TURN THE STEERING WHEEL TOGETHER TO GET THE VEHICLE OUT OF THE DITCH. A MESSAGE APPEARED ON THE INSTRUMENT PANEL INDICATING "SERVICE POWER STEERING" AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO VALUE FORD AND CHRYSLER (205 SOUTH, STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MECHANICS WERE AWAITING FURTHER DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 125,000. *BF THE CONSUMER STATED THE RACK AND PINION WAS REPLACE A WEEK LATER. *TR

Steering
Filed Jun 8, 2019209,615 milesAR

WHEN DRIVING DOWN MY CITY ROAD AROUND 20 MPH,I WAS BRAKING TO TURN IN A STORE PARKING LOT THEN SUDDENLY MY POWER STEERING WHEN OUT WITH A FAULT CODE ON MY DASH TELLING ME THAT THE CAR IS IN MANUAL STEERING MODE. THE CAR WAS EXTREMELY HARD TO TURN WHICH ALMOST CREATED AN ACCIDENT SINCE I COULD NOT TURN IN TIME TO AVOID COLLISION.

Fuel/Propulsion System
Filed Jun 5, 201980,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AUTOMATICALLY ON THE FIRST ATTEMPT. DURING THE SECOND ATTEMPT, THE VEHICLE CRANKED, BUT WAS NOT TURNING OVER. THE CONTACT USED THE KEY TO START THE VEHICLE; HOWEVER, THE VEHICLE WAS JUST CRANKING. THE VEHICLE WAS NOT TOWED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Steering
Filed Jun 3, 201960,000 milesNY

NO ELECTRONIC POWER STEERING. FORD HAD A RECALL ON THIS ISSUE BUT IT DOESN'T COVER THIS CAR BY THE VIN. BUT IT'S THE SAME ISSUE WITH THE RECALL. I TALKED TO FORD AND BASICALLY TOLD ME SORRY ABOUT YOUR LUCK. IS THERE ANYTHING ELSE I CAN DO ABOUT THIS CAUSE I DON'T HAVE 2500$ TO FIX THEIR PROBLEM. THE CAR ONLY HAS 61000 MILES ON IT I'VE BEEN DRIVING AROUND WITH LITTLE TO NO POWER STEERING FOR FOUR TO FIVE MONTHS.

Steering
Filed May 24, 201995,000 milesSD

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING THE GARAGE, THE STEERING LOST POWER AND THEN RETURNED TO NORMAL. IN ADDITION, THE "POWER STEERING SYSTEM REQUIRED MAINTENANCE" MESSAGE APPEARED. THE CONTACT CALLED SIOUX FALLS FORD AT 605-361-9601 (LOCATED AT 4901 W. 26TH ST, SIOUX FALLS, SD 57106) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED AND UPDATED THE POWER STEERING SOFTWARE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Fuel/Propulsion System
Filed May 22, 2019112,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT WAS UNABLE TO START THE VEHICLE. UPON FURTHER INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE) WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS INVALID.

Steering
Filed May 20, 201995,000 milesFL

I STOPPED FOR LUNCH AND WHEN I CAME BACK OUT AND TURNED ON THE CAR THE POWER STEERING LIGHT CAME ON. I COULD BARELY MOVE THE STEERING WHEEL AND IT WAS EXTREMELY HARD TO MOVE THE VEHICLE IN ANY DIRECTION. I HAD MY CHILDREN WITH ME AND IT WAS REALLY HOT OUTSIDE SO I MANAGED TO DRIVE THE VEHICLE VERY CAREFULLY TO THE NEAREST WALMART SUPERCENTER WHERE I COULD TAKE THE CHILDREN INSIDE AND TAKE CARE OF THE VEHICLE. THE CAR GOT TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY INFORMED ME THAT IT WOULD COST ME 2200 DOLLARS TO FIX THE PROBLEM BECAUSE MY CAR WAS NOT PART OF THE RECALL NHTSA CAMPAIGN NUMBER: 15V340000. THIS WAS EXTREMELY UPSETTING BECAUSE THE RECALL SPECIFICALLY SAYS WHAT PARTS OF THE VEHICLE ARE AFFECTED BUT IS VIN SPECIFIC. FORD WON'T DO ANYTHING ABOUT IT

Electronic Stability Control (esc)
Filed May 17, 2019118,000 milesPA

THE POWER STEERING WENT ON THE CAR. IT IS HARD TO TURN AT SLOW SPEED BUT A LITTLE BETTER AT HIGHER SPEEDS. CALLED FORD AFTER READING ABOUT THE RECALL AND ISSUES OTHERS WITH SIMILAR FORD CARDS HAD. FOR SOME REASON, MY CAR DOESN'T FALL INTO THE SIMILAR RECALL WHICH DOESN'T MAKE SENSE.

Steering
Filed May 15, 201990,000 milesCT

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 20 MPH, THE POWER STEERING WAS FAULTY AND IT TOOK EXCESSIVE FORCE TO TURN THE STEERING WHEEL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HAMDEN FORD OF CONNECTICUT (2215 DIXWELL AVENUE, HAMDEN, CT 06514, 203-281-7501) AND WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR SINCE THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO AGREED THAT THE VEHICLE DISPLAYED SYMPTOMS OF THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000. *BF *AS

Steering
Filed May 3, 2019106,000 milesNJ

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE VEHICLE WAS STARTED, "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Steering
Filed May 2, 201968,000 milesIA

POWER STEERING FAILED. GAVE WARNING MESSAGE (POWER STEERING ASSIST FAULT) ON DASH AND WOULDN'T STEER. FOUND OUT 13 TAURUS'S BUILT FEBRUARY AND BEFORE HAD RECALL ON THIS (15S18), BUT THIS CAR WAS MADE IN SEPTEMBER. IT STILL HAS THE ISSUE, BUT NO RECALL.

Steering
Filed May 1, 2019121,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO MULLINAX FORD (1551 E SEMORAN BLVD, APOPKA, FL 32703), BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Steering
Filed Apr 23, 2019140,000 milesMD

I OWN A 2013 FORD TAURUS LIMITED. I KEEP MY VEHICLE WELL MAINTAINED BY MYSELF OR THE MECHANIC. I HAVE HAS CLUNKING SOUNDS COMING FROM THE PASSENGER SIDE FRONT END. MY MECHANIC REPLACED BOTH FRONT STRUTS AND BOTH SWAY BAR LINKS. THE NOISE HAD STOPPED FOR APPROX: A WEEK. NOISE CAME BACK MECHANIC CHANGED STRUT SAYING BAD STRUT. AGAIN HAVE SAME PROBLEM. DETAILS OF BAD CLUNKING NOISE.......NOISE SEEMS TO BE FRONT LEFT SIDE, I AND BE PARKED AND MOVE STEERING WHEEL 1/4 TURN LEFT AND RIGHT AND HEAR NOISE. IT SEEMS TO EFFECT STEERING AT LOW SPEEDS TURNING. I TRAVEL 500 MILE A WEEK FOR WORK 98% HIGHWAYS. I HAVE READ COUNTLESS COMPLAINTS AND NO ONE HAS A SOLUTION. FROM OTHERS REPLACING STEERING MODULES, STEERING UNIT $2000, STRUT REPLACEMENTS. CONTROL ARMS, WHEEL BEARING??????? NEED ASSISTANCE I OWE MORE ON MY CAR THAN ITS WORTH AND CANT AFFORD TO KEEP PAYING FOR A PROBLEM THAT HAS NOT BEEN DETERMINED BY FORD OR ANYONE ELSE. I HOPE ACCIDENTS DO NOT NEED TO HAPPEN BEFORE THIS ISSUE IS TAKEN SERIOUSLY.

Steering
Filed Apr 19, 201974,701 milesAK

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO KENDALL FORD OF ANCHORAGE (190 GAMBELL ST, ANCHORAGE, AK 99501) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,701.

Fuel/Propulsion System
Filed Apr 12, 2019125,000 milesTN

VEHICLE OCCASIONALLY WOULD STALL AT INTERSECTIONS OR TRAFFIC LIGHTS; EVENTUALLY THE CAR WOULD NOT RESTART AT ALL. I HAD TOWED TO FORD DEALER IN KNOXVILLE TN WHERE THEY DIAGNOSED THE PROBLEM AS THE FUEL PUMP, WHICH THEY HAVE REPLACED AT $905 PLUS TAX. I READ FOR RECALLS AND CAME ACROSS 16V621000 WHICH COMPLETELY DESCRIBES MY CAR'S PROBLEM. THE VEHICLE HAS ONLY DONE 125,000 MILES. A FUEL PUMP SHOULD NOT HAVE ISSUES WITH MILEAGE. PLEASE CAN YOU HELP ME OBTAIN REIMBURSEMENT. IN TWO OCCASIONS A CAR NEARLY HIT ME FROM BEHIND AS I WAS STALLED.

Air BagsCrash1 injured
Filed Apr 9, 201930,000 milesCA

AIRBAG EXPLODED INJURY IN MY FACE

Electrical System
Filed Apr 7, 2019MO

I SEE THAT MY CAR HAS SEVERAL RECALLS FOR FUEL MODULE ISSUES. MY CAR RECENTLY STARTED LEAKING GAS AND THE GAS HAND HAS SUDDENLY STOPPED WORKING. ACCORDING TO MY VIN THE ONLY RECALL IS MY DOOR HANDLES BUT I THINK THAT MY GAS ISSUES ARE APART OF THE RECALL THAT CNN SPOKE ABOUT. THERE ARE ALSO WEIRD ISSUES WITH THE AXEL OR SUSPENSION THAT SEEM TO BE APART OF THE RECALLS FOR THIS YEAR. I'M HOPING I CAN FIND OUT IF MY VEHICLE IS APART OF THESE RECALLS AND THAT IT CAN BE REPAIRED BECAUSE IT IS NOT SAFE. THE AC AND HEAT ALSO HAVE MAJOR ISSUES THAT NOBODY CAN SEEM TO FIX I BELIEVE IT'S AN ELECTRICAL ISSUE.

Steering
Filed Apr 4, 201939,760 milesNY

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING FAILED INTERMITTENTLY WITHOUT WARNING. THE STEERING WHEEL SEIZED AND WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO MATHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) TO BE DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO WORK IT OUT WITH THE DEALER. THE FAILURE MILEAGE WAS 39,760.

Unknown or Other
Filed Apr 4, 2019114,000 milesOR

FORD WATER PUMP CLASS-ACTION MONDAY, APRIL 1ST, OVERHEATING WARNING SIGNAL CAME ON. TOOK THE CAR TO A LOCAL MECHANIC RIGHT AWAY AND HE STATED THAT THE WATER PUMP IS BROKEN. THE CAR IS STILL AT THE MECHANIC AS IT'S NOT DRIVABLE.

Steering
Filed Mar 22, 201953,000 milesKY

HAVE HAD RATTLING NOISE IN FRONT END SINCE ABOUT 53000 MILES. WENT THRU REPLACING ENTIRE SUSPENSION AND STILL NO BETTER. FINALLY IT WAS FOUND THAT ELECTRONIC RACK AND PINION SHAFTS THAT CONNECT TO INNER TIE RODS ON BOTH SIDES ARE LOOSE AND DAMAGED INTERNALLY. CAR IS UNSTABLE IN ALL DRIVING CONDITIONS.

Power Train
Filed Mar 20, 201980,200 milesSD

80,200 MILES - DURING A 2 HOUR DRIVE ON THE INTERSTATE GOING 80MPH, MY TRANSMISSION LOST THE LOW GEARS. AS I TRIED TO SLOW DOWN IN CONSTRUCTION, MY CAR EXPERENCED LOUD HARD JOLTING SHIFTS WHEN IT ATTEMPTED TO DOWNSHIFT, BOUNCING MY MOTHER'S HEAD OFF THE DASH. IT WAS SUPER SLUGGISH LIKE FOLLOWING AND HARD TO BRING IT TO A STOP. WHEN STOPPED AND SHIFTING THROUGH THE GEARS YOU COULD HEAR IT SLAM INTO GEAR A FEW SECONDS AFTER SHIFTING INTO DRIVE. RESULTED IN A COSTLY TRANSMISSION REPLACEMENT.

Steering
Filed Mar 20, 201987,356 milesSD

ELECTRONIC STEERING ASSIST GIVES OUT WHILE DRIVING AT ALL SPEEDS, BUT ESPECIALLY AT SLOWER SPEEDS 5-35MPH. THE STEERING WHEEL ALMOST FEELS LIKE IT GRABS AND YOU HAVE TO PULL THE WHEEL BACK TO STAY IN YOUR LANE AND AVOID A COLLISION. VERY DANGEROUS, AS THIS SEEMED TO HAVE COME ON VERY SUDDENLY.

Engine
Filed Mar 20, 201980,000 milesVA

DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE CAR INDICATED IT WAS OVERHEATING. SO I PULLED OVER AND SEEN THAT THE CAR WAS SPEWING COOLANT EVERYWHERE. FROM FURTHER TROUBLE SHOOTING I FOUND OUT THAT THE WATER PUMP WAS BAD AND THAT IT WAS GOING TO COST ME OVER $2000. THE WATER PUMP SHOULD NOT BE GOING OUT LIKE THAT WHEN I ONLY JUST HIT OVER 80,000 MILES. FORD NEEDS TO RECALL THESE WATER PUMPS THEY PUT ON THESE TAURUS'S.

Fuel/Propulsion System
Filed Mar 18, 201985,251 milesVA

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM). THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,251.

Electronic Stability Control (esc)
Filed Mar 6, 201997,000 milesIL

TAKATA RECALLS. WHILE DRIVING SOMETIMES THE STEERING STIFFEN UP MAKING THE CAR HARD TO CONTROL WHILE DRIVING AND PARKING THEN VEHICLE ,THEN THE RACK AND PINON WENT OUT, MAKING LOUD NOISES . MAKING THE VEHICLE IMPOSSIBLE TO DRIVE. THERE IS ALSO AN ISSUE WITH TRANSFER CASE TO THE AWD THE SEALS ARE EASILY BREAKING MAKING THE TRANSMISSION FLUID LEAKING EVERYWHERE.

EngineCrash1 injured
Filed Feb 22, 2019115,000 milesIL

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT STATED PULLED THE VEHICLE OVER ONTO THE LEFT SHOULDER. WHILE ON THE SHOULDER, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED NECK, BACK, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTROL MODULE WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*BF..*JB

Steering
Filed Feb 15, 201961,500 milesOK

FORD HAS RECALLED THOUSANDS OF POWER STEERING ASSEMBLIES FOR THE 2013 FORD TAURUS BUT THEY ARE BALKING AT RECALLING OURS. FEB 5, 2019, I CALLED THEM AGAIN AND THEY RESPONDED BY GIVING ME CASE NUMBER CAS17063111 AND TOLD ME THAT THEY WOULD BE CONTACTING OUR LOCAL DEALERSHIP TO ESCALATE THE RESOLUTION. AFTER 10 DAYS OF THE SERVICE MANAGER TRYING TO TALK TO FORD, THEY FINALLY TOLD HIM THAT THEY WERE NOT GOING TO DO ANYTHING. IN OTHER WORDS, THEY JUST TRIED TO APPEASE ME INSTEAD OF RESOLVING THE PROBLEM. THERE IS A JUNE 2015 RECALL ON THE POWER STEERING ASSEMBLY. OUR CAR IS DOING EXACTLY WHAT THE RECALL NOTICE CALLS FOR. I NEED YOUR HELP TO BE MY ADVOCATE WITH FORD. THEY ARE TRYING TO HAVE THE LOCAL DEALERSHIP PAY ON SOMETHING THAT IS THEIR RESPONSIBILITY.

Steering
Filed Feb 13, 201948,794 milesFL

MAKING A RIGHT TURN ONTO PUBLIC ROADWAY IN TRINITY FL. MY POWER STEERING WENT OUT , MAKING TURN EXTREMELY WIDE AND FEELING OF NO STEERING CONTROL. FLOW OF TRAFFIC STOPPED UNTIL I WAS ABLE TO AVOID BEING T-BONED AND GET TO THE SHOULDER OF ROADWAY, WHEN MAKING RIGHT TURN LIGHT CAME ON , I THINK IT SHOWED DEFAULT TO MANUAL STEERING...BUT NOT SURE OF WORDING , BECAUSE I WAS TRYING NOT TO GET BROAD SIDED....AFTER PULLING OVER TO SIDE I TURNED OFF VEHICLE , RESTARTED CAR WENT FORWARD ON SHOULDER SLOWLY , STILL HAVING STEERING EXTREMELY DIFFICULT , THEN AFTER ABOUT 100' STEERING WENT BACK TO NORMAL....? DROVE HOME WITH FLASHERS TO LAND O LAKES FL.. ABOUT 20 MIN. WITHOUT ANYMORE PROBLEMS. FORD SHOWS RECALL IS 15S18... BUT MY VIN.# ISN'T IN THAT..? FORD IS RECALLING 422,814 VEHICLES IN NORTH AMERICA, INCLUDING THE 2011-13 FORD TAURUS AND FORD FLEX , FOR POTENTIAL PROBLEM WITH THE ELECTRIC POWER STEERING . ALSO AFFECTED VEHICLES INCLUDE 2011-13 LINCOLN MKS AND MKT... FORD SPOKESWOMAN KELLI FELKER TOLD EDMUNDS THE RECALL BEGINS ON JULY 20 ,2015 AND THAT THEY WERE AWARE OF FOUR MINOR ACCIDENTS LINKED TO THE RECALL , BUT NO INJURIES.....THIS RECALL SHOULD BE EXPANDED , OR POSSIBLY A CLASS ACTION LAWSUIT BEFORE SOMEONE GETS IN A DEADLY ACCIDENT ....

Steering
Filed Feb 4, 201961,000 milesOK

THE POWER STEERING ASSEMBLY IS GOING OUT. WITHOUT WARNING, THE POWER STEERING STOPS WORKING. WE HAVE ALREADY PAID TO CHANGE THE MODULE AND OTHER 2013 TAURUS ARE IN THE RECALL BUT NOT OUR VIN

Fuel/Propulsion System
Filed Jan 22, 201998,000 milesIL

I HAVE THE EXACT PROBLEM THAT IS DESCRIBED BY THE RECALL BUT MY VIN NUMBER ISN'T PART OF THE RECALL. THIS CAN'T BE RIGHT AND I HAVE PAID THROUGH THE NOSE TO FIX WHAT OTHER PEOPLE GOT FOR FREE.

Vehicle Speed Control
Filed Jan 21, 201967,004 milesIL

OUR 2013, 6 CYL FORD TAURUS LIMITED AWD HAS BEEN DRIVEN 67,004 FAIRLY TROUBLE-FREE MILES NEEDING ONLY ORDINARY MAINTENANCE. THE ONLY NOTABLE REPAIR WAS THE REPLACEMENT OF A FAILED FUEL PUMP CONTROL MODULE ABOUT SEVEN MONTHS AGO. ON THE EVENING OF JANUARY 20TH, 2019, MY WIFE AND I WERE RETURNING HOME AFTER COMPLETING A 40-MINUTE DRIVE. WE BRIEFLY STOPPED, WAITING FOR OUR GARAGE DOOR TO OPEN COMPLETELY AND PROCEEDED NORMALLY UP OUR DRIVEWAY, WHICH IS ON ABOUT A 10-DEGREE INCLINE. AS WE APPROACHED THE LEVEL FLOOR OF OUR GARAGE, THE MOTOR RAPIDLY REVVED UP, LUNGING THE VEHICLE FORWARD. LUCKILY, THE BRAKES HELD THE CAR BACK, WHILE THE ENGINE RACED LOUDLY AND VERY FAST. THE PROCESS OF THIS SUDDEN AND BRIEFLY CONTINUOUS ACCELERATION HAPPENED WITHOUT ANY PRESSURE ON, OR OBSTRUCTION OF THE GAS PEDAL. THE ENGINE BRIEFLY WENT INTO EVEN A HIGHER AND LOUDER RPM STATE AFTER I QUICKLY SHIFTED THE TRANSMISSION INTO NEUTRAL, WHILE APPLYING STRONG PRESSURE TO THE BRAKE PEDAL. LUCKILY THE CAR WAS STOPPED SAFELY, BUT IT LEFT MY WIFE AND ME QUITE DISTRESSED AND CONCERNED. WE MADE AN APPOINTMENT FOR OUR MECHANIC TO INVESTIGATE THIS MYSTERIOUS ISSUE. IF I WERE TO SPECULATE ON THE CAUSE OF THIS PROBLEM BASED ON MY EXPERIENCE, I WOULD VENTURE A GUESS THAT PERHAPS SOMETHING MAY NOT BE RIGHT WITH THE PROCESS THAT IS DESIGNED TO DETECT AND PREVENT ENGINE STALLING. IT SEEMS TO ME, THAT WHEN OUR CAR COASTED UP TO THE GARAGE AT THE END OF OUR DRIVEWAY, THE ENGINE SLOWED DOWN TO A NEAR STALL AND THEN REVVED

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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