Page 3 of 4 · complaints 101–150 of 187

2011 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed May 31, 201644,000 milesNY

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE "PLEASE REMOVE ARTICLES AWAY FROM PASSENGER SEAT" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed May 30, 201690,000 milesAL

WHILE REPLACING WHAT APPEARED TO BE A BURNED OUT BRAKE LIGHT ON THE RIGHT REAR, FURTHER INSPECTION REVEALED THE PROBLEM WAS A BURNED SOCKET AND MELTED PLASTIC BULB BASE. THE BULB WAS DESTROYED DURING ATTEMPTS TO REMOVE IT AND THE PLASTIC BASE HAD TO BE FORCIBLY REMOVED WITH PLIERS. IT IS UNKNOWN AT THIS TIME IF A NEW BULB WILL EVEN WORK.

Vehicle Speed Control
Filed May 24, 201615,600 milesIA

TAURUS HAS 15,000 MILES AND HAS STARTED TO SURGE FORWARD AT VERY SLOW SPEED AND WITH BRAKE ON. IT HAS DONE IT 4 TIMES NOW, ONE WAS WHEN I WAS TURNING INTO MY DRIVEWAY WITH MY FOOT ON BRAKE IT SURGED . JUST NOW AT THE GROCERY STORE GOING VERY SLOW TOWARDS A PARKING SPOT IT REALLY LAUNCHED FORWARD MY FOOT WAS ON THE BRAKE AND IT EVEN SQUEALED THE TIRES. I HAD IT TO THE DEALER ON THE 21ST AND THEY FOUND NOTHING WRONG . ( IT DIDN'T DO IT FOR US ) I NEED ANY HELP YOU CAN GIVE. I DON'T WANT ANYONE HURT.

Structure › Body
Filed May 4, 2016CA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Feb 17, 201685,000 milesWI

PREVIOUS RECALL 14V285000, LICENSE PLATE LIGHTING CORROSION. MY VEHICLE HAD THE RECALL DONE BACK IN 2013 AND THIS WEEK NOTICED THE LICENSE PLATE LIGHTS WERE NOT WORKING. WHEN TOOK INTO DEALERSHIP THEY FOUND THE WIRING HARNESS HAD CORRODED AND NEEDED TO BE REPLACED, AGAIN! THE CONCERN IS THE WIRE HARNESS IS STILL CORRODING AND FORD IS NOT ACKNOWLEDGING A CONTINUED ISSUE WITH THE WIRE HARNESS CORROSION.

Exterior Lighting
Filed Feb 15, 201683,000 milesWI

THE WIRING HARNESS FOR THE REAR LICENSE PLATE IS CORRODED AND NEEDING TO BE REPLACED. DEALER STATES THAT THIS VIN IS NOT PART OF THE RECALL THAT FORD PREVIOUSLY HAD AS IT RELATES TO THE REAR LICENSE PLATE WIRING. WAS NOTICED ON A REGULAR SERVICE CALL AT 83,000 MILES THAT THE LIGHTS WERE INOPERABLE. AFTER CHANGING THE BULBS AND STILL INOPERABLE TOOK IT TO FORD DEALER TO HAVE CHECKED. DEALER STATED THAT IF YOU WIGGLE THE WIRING HARNESS IT WOULD CONNECT AND WORK BUT WHEN LET GO IT BECAME INOPERABLE AGAIN.

Unknown or Other
Filed Feb 2, 201630,000 milesCA

FORD RECALL # 15S02. I BROUGHT IT IN DURING APRIL 2015 AND WAS TOLD REPAIRS WERE NEEDED BUT FORD HAS NO PARTS AND I WOULD HEAR WHEN THEY BECAME AVAILABLE.. I HAVE FOLLOWED UP WITH AUTO NATION FORD SEVERAL TIME IN THE LAST 10 MONTHS AND HAVE BEEN TOLD FORD STILL HASN'T GOTTEN AROUND TO IT. I CONTACTED FORD HEADQUARTERS AND THEY DON'T GIVE A [XXX] AND REMAIN CRIMINALLY LIABLE FOR CHILD ENDANGERING NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electronic Stability Control (esc)
Filed Feb 1, 2016FL

REAR VIEW CAMERA STOPPED WORKING A SHORT TIME AGO. CAR WAS COMPLETELY INSPECTED AND I WAS TOLD THAT THE REPAIR WOULD COST $1136.00 ! CAR HAS VERY LOW MILEAGE , NO ACCIDENTS, GARAGE STORED ETC. I FIND IT HARD TO BELIEVE SUCH AN EXPENSE ON THE CAR. HOW OFTEN WILL THIS BECOME A PROBLEM? WILL I NEED TO COME UP WITH $1100.00 OR MORE ON A REGULAR BASIS EVERY FEW YEARS FOR SUCH REPAIRS ? IS FORD AWARE OF THIS PROBLEM WITH OTHER CARS AND HAVE MADE ARRANGEMENTS TO ASSIST IN COST OF REPAIRS?

Service Brakes
Filed Dec 16, 201556,300 milesNC

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DIFFICULT TO BE DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,300.

Vehicle Speed Control
Filed Dec 12, 20158,000 milesID

THIS INVOLVES THE EXPENSIVE SAFETY ACCESSORY: "FORWARD COLLISION AVOIDANCE "ON THIS VEHICLE, THIS SAFETY FEATURE IS INTERMITTENT. AS I'M DRIVING ON A CITY STREET OR FREEWAY, THE UNIT SUDDENLY TURNS OFF AND AT THE SAME TIME, THE CRUISE CONTROL TURNS OFF. IN ORDER TO RE-ENGAGE THE SYSTEMS, THE ENGINE MUST BE TURNED OFF AND RE-STARTED. THE PROBLEMS STARTED ABOUT 2 MONTHS AGO. ( OCT.-2015) I COUNT ON THIS SAFETY FEATURE. (FORWARD COLLISION AVOIDANCE) AS AN EXAMPLE, THE CAR IN FRONT HAS NO BRAKE LIGHTS, I HAVE NO IDEA THAT IT IS SLOWING AND COMES TO AN ABRUPT STOP. THIS COULD RESULT IN A COLLISION, WHEREAS THE AVOIDANCE FEATURE GIVES PLENTY OF WARNING IN REGARDS TO THE SUDDEN SLOWING OF THE VEHICLE IN FRONT. I WONDER HOW MANY OF THESE UNITS MAY HAVE ORIGINAL FACTORY DEFECTS, YET HAVE NOT BEEN REPORTED? THANK YOU. *TR

Service Brakes
Filed Dec 10, 201530,000 milesNC

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE CONTACT WAS INFORMED BY A FOLLOWING MOTORIST THAT THE BRAKE LIGHTS HAD FAILED. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Engine
Filed Dec 1, 2015NJ

I PURCHASED THE CAR USED WITH 28,000 MILE AND I HAVE'T HAD A SINGLE ISSUE WITH IT UNTIL TODAY CURRENT MILEAGE 52,300 THE CAR FOR NO REASON JUST CUT OFF AND THE OIL LIGHT WAS ON , I WAS ABLE TO PULL OVER AND RESTART THE CAR . THE SCARY PART IS THERE IS NO TYPE OF WARNING JUST GOES DEAD .

Electrical System
Filed Nov 18, 201585,000 milesNV

MY CAR HAS SIMPLY SHUT DOWN 4 TIMES. FIST AT A STOP SIGN, THEN ON A HIGHWAY, AGAIN AT A STOP AND AGAIN ON A HIGHWAY. ALMOST WAS HIT ON THE HIGHWAY. I WAS ABLE TO PULL OVER JUST AS A SEMI SPED BY ME. EVERYTHING SHUTS DOWN AS IF THE KEY WAS TURNED OFF. THERE IS NO POWER AT ALL, NO LIGHTS, NO STEERING ETC.. I HAD TO RESTART THE CAR.

Service Brakes
Filed Nov 10, 2015140,000 milesMN

IN AUGUST, 2015, BACK BRAKES BEGAN GRINDING AND SCRAPING. TURNS OUT THE REAR CALIPERS HAD SEIZED RESULTING THE IN THE BRAKES GRINDING DOWN TO THE PLATES. THESE WERE NEWER BRAKES AND VEHICLE WAS RECENTLY PURCHASED. FOLLOWING THE BRAKES AND CALIPERS BEING REPLACED, I WAS ONCE AGAIN (OCTOBER, 2015) BACK AT THE MECHANIC WITH THE SAME ISSUES. THE CALIPERS HAD ONCE AGAIN SEIZED ON THE BACK BRAKES, RESULTING IN A CHUNKING/GRINDING SOUND REGARDLESS OF IF I WAS BRAKING OR NOT.

Service Brakes
Filed Nov 10, 2015140,000 milesMN

BRAKES/CALIPERS ON REAR HAVE SEIZED TWICE IN LAST 6 MONTHS RESULTING IN REPLACEMENT OF CALIPERS/BRAKES/ROTORS ON REAR. NO UNCOMMON USE OF VEHICLE. BRAKES/CALIPERS ON FRONT HAVE SEIZED ONCE IN LAST 6 MONTHS. THIS HAPPENED FOLLOWING THE REPLACEMENT OF STRUT. FRONT STRUTS BEARING HAD SEIZED AND FRACTURED ON THE PASSENGER SIDE OF VEHICLE. NO UNCOMMON USE OF VEHICLE TOOK PLACE. NO ACCIDENT SUSTAINED. PROBLEM WAS NOTICED WHEN VEHICLE WAS TURNING (LOUD CRUNCHING AND SCRAPING NOISES).

Steering
Filed Sep 18, 201542,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND POWER STEERING FLUID LEAKED UNDER THE VEHICLE. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Unknown or Other
Filed Aug 26, 201550,000 milesPA

THIS IS A RECALL COMPLAINT. THERE WAS A SAFETY RECALL ON THE DRIVER'S SIDE DOOR HANDLE AT THE END OF MARCH 2015. TOOK THE CAR IN AND WAS TOLD THEY HAD THE PARTS AND CAR WOULD BE READY AT DAY'S END. WHEN I WENT BACK, THEY SAID THEY COULDN'T GET THE PART AND AUTO WOULD BE READY ON MONDAY. ON MONDAY THEY STILL DIDN'T HAVE THE PART AND AS OF TODAY AUG. 26, 2015, THEY STILL DON'T HAVE THE NECESSARY PART. THEY DID PROVIDE US WITH A RENTAL VEHICLE, BUT WHEN I DO PICK-UP MY CAR????????THEY WILL CHARGE ME 300+$ FOR THE WORK THEY DID FOR MY 50,000 MI CHECK-UP. I THINK THEY SHOULD CANCEL THAT FEE FOR THE MONTHS OF INCONVENIENCE THEY HAVE CAUSED ME!!!!!!! PLUS THEY HAVE LEFT MY CAR SITTING OUTSIDE ALL OF THIS TIME! WEEDS, SUMMER SUN BEATING DOWN HAVE ALL CAUSED DETERIORATION TO MY ALWAYS (BEFORE) GARAGE KEPT CAR. CAN YOU HELP?

Air BagsCrash3 injured
Filed Aug 17, 201588,018 milesPA

ATTENTION [XXX]; ON AUGUST 13, 2015 MY WIFE WENT FOR A DRIVE INTO TOWN IN MY 2011 FORD TAURUS: VIN NUMBER: [XXX]: COLOR: SILVER GRAY: 4 DOOR. AS SHE SAT AT A STOP SIGN, ANOTHER VEHICLE COMING AT HIGH SPEED CRASHED RIGHT INTO THE FRONT END DRIVER'S SIDE AND THE AIR BAGS IN MY 2011 FORD TAURUS VIN NUMBER: [XXX] FAILED TO DEPLOY CAUSING INJURIES TO THE PASSENGERS THAT WERE WITH MY WIFE; MY DAUGHTER , MY AUNT AND MY UNCLE, WHO ALL WITNESSED THE ACCIDENT CLEAR VIEW. MY GEICO INSURANCE ADJUSTER [XXX] ESTIMATED THE DAMAGE TOTAL LOSS OF MY 2011 FORD TAURUS WITH KNOWLEDGE AND RECORDED ON RECORD THAT THE AIR BAGS IN MY VEHICLE DID NOT DEPLOY MAKING THIS VEHICLE A LEMON UNDER PA LEMON LAW. MY FAMILY COULD HAVE BEEN KILLED AND THE FORD MOTOR COMPANY WORLD HEADQUARTERS AND EXECUTIVE CHAIRMAN [XXX] WOULD JUST CARRY ON SELLING DEFECTIVE FORD PRODUCTS TO THE AMERICAN PEOPLE WITHOUT A CARE IN THE WORLD UNTIL THEY ARE EXPOSED TO THE MEDIA, SAFERCAR.GOV, FEDERAL TRADE COMMISSION, NTSB, NATIONAL HIGHWAY TRAFFIC ADMINISTRATION, DEPARTMENT OF MOTOR VEHICLES, PA STATE ATTORNEY GENERAL, HONORABLE BARACK OBAMA, SENATOR BOB CASEY, SENATOR PAT TOMMEY, F.B.I., C.I.A. WERE INFORMED OF THESE VEHICLES IN ORDER TO PROTECT THE U.S. FEDERAL GOVERNMENT FROM HAVING COLLISIONS IN THESE 2011 FORD TAURUS WITH DEFECTIVE AIR BAG SYSTEMS. THE DEALERSHIP THAT SOLD ME THIS CAR IN MAY 2013 WAS BROWN DAUB TOM RING KIA, WILLIAM PENN HIGHWAY, EASTON, PA 18042. NOW THE DEALERSHIP IS CALLED GARY LEE KIA. FORD MOTOR COMPANY H

Air BagsCrash3 injured
Filed Aug 13, 201587,000 milesPA

MY WIFE WAS DRIVING MY 2011 FORD TARUS AND GOT INTO AN ACCIDENT AND MY FAMILY WAS WITH HER. THE COMPLETE AIR BAGS SYSTEM FAILED TO DEPLOY RESULTING IN HEAD INJURY TO THE DRIVER AND KNEE AND ELBOW INJURY TO MY DAUGHTER AND KNEE INJURY TO MY AUNT. THIS 2011 FORD TARUS IS A LEMON AND MY FAMILY COULD HAVE GOTTEN KILLED IN THIS DEATH TRAP. THE VEHICLE IS NOW TOTALED AND IS BEING HELD BY THE EASTON POLICE DEPARTMENT IMPOUND LOT WAITING FOR GEICO INSURANCE COMPANY INSPECTION ADJUSTER. I AWAIT TO GET ME ANOTHER CAR FROM THE DEALER AND HAVE HIRED AN ATTORNEY TO INVESTIGATE THIS SERIOUS MATTER BECAUSE WHAT ABOUT IF MY FAMILY WOULD HAVE GOT KILLED IN THIS SERIOUS ACCIDENT.

Power Train
Filed Aug 4, 201545,500 milesCT

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE STOPPED ON AN INCLINE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND A LOUD NOISE CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,500.

Unknown or Other
Filed Jul 25, 201538,363 milesCA

RECALL 15S02. MANUFACTURER REFUSES TO CORRECT DEFECT SUBMITTED ON 4/22/2015 TO POWER FORD IN TORRANCE CA

Visibility › Sun/Moon Roof Assembly
Filed Jul 20, 201570,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD TAURUS. EVERY TIME IT RAINED, WATER ACCUMULATED ON THE CARPET AND CENTER CONSOLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SUN ROOF DRAIN TUBE HOLE WAS BENT AND CLOGGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Seats2 injured
Filed Jun 21, 201532,000 milesNY

MY MOTHER WAS DRIVING DOWN THE ROAD, AND TURNED ON THE SEAT HEATER. AFTER SEVERAL MINUTES THE SEAT HEATER OVERHEATED AND BURNED THE BACKS OF HER LEGS. SEVERAL DAYS LATER MY FATHER TURNED IT ON, IT BURNED THROUGH SEVERAL LAYERS OF HIS WINTER CLOTHES AND LEFT A BURN MARK ON THE LEATHER SEAT. THIS CONDITION IS EXTREMELY UNSAFE, AND HAS CAUSED BOTH PERSONAL INJURY AND DAMAGE TO THE CAR.

Structure
Filed Jun 10, 2015CA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15

Vehicle Speed ControlCrash
Filed May 28, 201546,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE IDLING, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT FRANTICALLY ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE WOULD NOT STOP AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE DOWN THE ROAD UNTIL THE FRONT WHEELS LOCKED AND THE KEYS WERE REMOVED FROM THE IGNITION SWITCH. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SUSTAINED INJURIES. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. UPDATED 7/28/15*CN

Air BagsCrash1 injured
Filed May 7, 201580,000 milesFL

SOME OF THE AIRBAGS DID NOT DEPLOY, THE CAR HAS ELECTRICAL ISSUES AS WELL A CONSTANT BURNING SMELL. THE FRAME WAS BENT AS WELL!!! THERE ARE LIGHT THAT CONSTANTLY APPEAR FOR WORK TO BE DONE. *TR

Structure › Body › Door
Filed Apr 22, 201589,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE REAR INTERIOR PASSENGER DOOR HANDLE WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE FRONT INTERIOR DOOR LATCH WAS ALSO DEFECTIVE. THE DEALER COULD NOT RELEASE THE CONTACT'S VEHICLE TO HIM DUE TO SAFETY GUIDELINES. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE FAILURE MILEAGE WAS 89,000.

Engine
Filed Apr 10, 20152,500 milesNV

FIRST INCIDENT: PULLED UP TO A STOP SIGN AND THE CAR SHUT DOWN. SECOND INCIDENT: DRIVING ON THE HIGHWAY AND THE CAR SHUT DOWN. THIRD INCIDENT: PULLED UP TO A STOP LIGHT AND THE CAR SHUT DOWN. *TR

Vehicle Speed Control
Filed Mar 18, 201563,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Electronic Stability Control (esc)
Filed Mar 3, 201555,075 milesPA

HELLO GOOD MORNING I HAVE A 2011 FORD TAURUS SEL AND WHILE GOING UP A HILL MY CAR SHUT OFF WHILE MY KEYS WERE STILL IN THE IGNITION. MY STEERING LOCKED, CHECK ENGINE AND LOW OIL LIGHTS WENT ON. THE ONLY THING I COULD DO WAS APPLY BRAKES TO THE CAR AND PLACE IT IN PARK. I SHUT OFF THE CAR AND OPENED THE HOOD TO SEE IF ANYTHING LOOKED OUT OF PLACE. I CHECKED MY ENGINE OIL LEVELS AND THAT SEEMED FINE. I CLOSED THE HOOD AND TURNED THE CAR BACK ON. NO CHECK ENGINE LIGHT OR LOW OIL? I HAVEN'T HAD A PROBLEM SINCE BUT IT SEEMED LIKE AN EXTREMELY DANGEROUS SITUATION. I SEE THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. *TR

Electrical System
Filed Feb 6, 201526,570 milesPA

DEAR SIR MY 2011 FORD TAURUS HAS SHUT OFF--------(3 TIMES)--------NOW SINCE 2012 WHILE I WAS DRIVING IT WITH MY REMOTE KEY IN MY CAR. I DID NOT MAKE A RECORD ABOUT IT FOR THE FIRST TWO SO AM REPORTING ON THE LATEST. I HAVE A PUSH BUTTON IGNITION AND REMOTE KEYS. IT RANDOMLY DOES NOT DETECT THE KEYS AS WELL AND THEN IT TAKES SOME PUSHING ALL THE BUTTONS ON THE REMOTE TO RECOGNIZE I HAVE THE KEY THERE. YESTERDAY THE DEALERSHIP REPLACED THE BATTERIES IN THE REMOTE AND RECOMMENDED I REPLACE THEM ANNUALLY. THEY COULD NOT OFFER ME AN EXPLANATION AS TO WHY IT WAS NOT RECOGNIZING THE KEYS WHEN I AM DRIVING DOWN A ROAD AND IT SHUTS OFF. THIS IS AN ACCIDENT THING WAITING TO HAPPEN. THEY DID A DIAGNOSTIC ON IT AS WELL AND SEARCHED THE HOME OFFICE FOR ANY DEFECT OR RECALL AND HAVE NONE. IS THIS A REPORTED INCIDENT AND IS THERE ANYTHING ON IT? I AM REPORTING THIS BECAUSE IF IT CAUSES AN ACCIDENT I WANT IT ON THE RECORD AS WELL. I WENT TO FORD DEALERSHIP TO TRY AND GET IT REMEDIED. *JS

Steering
Filed Jan 20, 201552,801 milesMI

THE CAR SHUTS OFF WHILE I AM DRIVING. THERE IS NO POWER STEERING AND NO NOTHING. EACH TIME I HAVE BEEN ABLE TO GET OFF THE ROAD AND EACH TIME THE CAR STARTS RIGHT BACK UP NO PROBLEMS BUT I AM AFRAID OF WHAT MAY HAPPEN THE NEXT TIME. THIS HAS HAPPENED AT DIFFERENT SPEEDS AND DIFFERENT TIMES OF THE YEAR.THE FIRST FEW TIMES I TOOK IT TO THE DEALERSHIP THEY SAID THEY COULD NOT FIND A PROBLEM. THIS LAST TIME THEY GAVE ME A LOANER CAR TO DRIVE WHILE THEY TAKE A DEEPER LOOK INTO THE PROBLEM. *TR

Engine
Filed Jan 10, 201574,140 milesMI

WHEN DRIVING THE CAR IT WILL SUDDENLY NOT RESPOND TO THE GAS PEDDLE. *TR

Electrical System
Filed Oct 31, 201430,000 milesNJ

WAS DRIVING AT 65 MPH ON HIGHWAY WHEN I TRIED TO ACCELERATE NOTHING HAPPENED AND I NOTICED ALL DASH LIGHTS WERE ON. I COASTED TO SHOULDER, SHIFTED TO PARK AND PUSHED IGNITION BUTTON AND IT RESTARTED. THIS HAS HAPPENED 5 OTHER TIMES AND LUCKILY THERE WAS A SHOULDER AVAILABLE, BUT THE HOLMAN FORD DEALERSHIP, (WHO IS THE ONLY ONE WHO HAS EVER SERVICED THE CAR), SAYS THEY HAVE NO IDEA WHAT THE PROBLEM IS. IT WAS A VERY DANGEROUS SITUATION AND I NOTICED GM HAD SIMILAR PROBLEM AND RECALLED AUTOS DUE TO DEATH!! I HAVE BEEN LUCKY BUT NOW FEAR THIS CAR, AFTER 5 TIMES. IT IS NOT A STALL. IT JUST SHUTS OFF. *TR

Structure › Body
Filed Oct 15, 201415,000 milesMO

MY TAIL LIGHTS KEEP PEELING. THE CHROME AROUND THE LIGHTS PEELS. I HAD REPLACED 2 YEARS AGO UNDER WARRANTY AND NOW THEY ARE PEELING AGAIN. IT IS A MANUFACTURER ISSUE I THINK BUT THEY NEED TO FIND A SOLUTION AS MY 3 YEAR OLD CAR LOOKS BAD WITH PEELING CHROME. *TR

Electrical System
Filed Oct 11, 20148,900 milesMA

CLEARWATER FLORIDA 2013 VEHICLE TRAVELING ON THE INTERSTATE AT 65 MPH.I WATCHED AS THE KEY TO THE VEHICLE TURNED INTO THE OFF POSITION. THE BRAKES DID NOT WORK THE STEERING COLUMN WOULD NOT STEER THE WHOLE ELECTRICAL SYSTEM IN THE VEHICLE SHUTDOWN. OCTOBER 8, 2014 AT APPROXIMATELY 5:30 PM WHILE IN BOSTON MASS THE VEHICLES ELECTRICAL SYSTEM SHUTDOWN. TIRES ARE CRACKED AND DRY AT ONLY 34,000 MILES. I'M TRAVELING BACK TO FLORIDA SOON WITH MY DOG FROM BOSTON AND I'M AFRAID THIS CAR WON'T MAKE IT. *TR

Engine
Filed Sep 24, 201495,000 milesGA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 65 MPH, THE AIR CONDITIONER BECAME INOPERABLE AND THE ANTIFREEZE LEAKED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Engine
Filed Aug 27, 20142,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Power Train
Filed Jun 23, 201447,000 milesPA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT AFTER TURNING OFF AND EXITING THE VEHICLE, IT ROLLED AWAY AND CAME TO A STOP ON ITS OWN. THE CONTACT NOTICED THAT THE VEHICLE HAD ERRONEOUSLY SHIFTED INTO REVERSE. THE DEALER STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Power Train
Filed Jun 17, 2014MO

2011 FORD TAURUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER 15 TIMES, FOR THE SAME TRANSMISSION SLIPPING AND HARSH SHIFTING ISSUE.

SeatsFire1 injured
Filed Dec 11, 201358,325 milesIN

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED. THE SEAT WARMER BURNED THROUGH THE LEATHER SEAT AND THE CONTACT'S COAT, CAUSING BURNS TO THE CONTACT'S SKIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,325.

Visibility › Sun/Moon Roof Assembly
Filed Dec 10, 2013103,500 milesMI

I WAS DRIVING AT ABOUT 40 MPH ON A COOL, SUNNY DAY WHEN MY MOONROOF ON MY 2011 FORDTAURUS EXPLODED. IT MADE A VERY LOUD NOISE AT FIRST (SIMILAR TO A GUNSHOT) WHICH WAS FOLLOWED BY THE GLASS CRACKLING FOR ABOUT 45 MINUTES. IT WAS NOT STRUCK BY ANY OBJECT (ROCK, ETC). THE FORD DEALERSHIP I TOOK IT TO IMMEDIATELY AFTERWARDS WAS DUMBFOUNDED AS TO WHAT WOULD HAVE CAUSED IT TO SHATTER. VERY SMALL GLASS FRAGMENTS DID FALL INTO THE CAR. BECAUSE MY WARRANTY HAD EXPIRED, I HAD TO PAY FOR A REPLACEMENT OUT OF POCKET. *TR

Seats1 injured
Filed Dec 2, 201346,700 milesNY

I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS. THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK. I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR. I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT. WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN. LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT. *TR

Electrical System
Filed Nov 4, 201320,000 milesDC

DASH LIGHTS GO DIM FOR ABOUT 15 MIN THEN GO BRIGHT AGAIN DEALER CAN'T FIND ANYTHING WRONG

Exterior Lighting
Filed Nov 2, 201355,000 milesGA

WE BOUGHT THE CAR USED AUGUST 2013. WE TOOK IT BACK FOR DRIVING LIGHTS TO BE CHECKED. WE HADN'T DRIVEN AT NIGHT UNTIL RECENTLY AND THE BRIGHT LIGHTS SEEM LIKE DIM LIGHTS. THE DIM LIGHTS APPEAR TO HAVE A SHADOW INSIDE OR OVER THEM. THE LIGHTS DO NOT SHOW VERY MUCH OF THE ROAD AHEAD. WE CHANGED THE BULBS THINKING THEY WERE OLD AND WE BOUGHT THE BRIGHTEST WE COULD AND STILL NO DIFFERENCE. THE ROAD APPEARS IN SHADOWS AND YOU CAN'T SEE VERY FAR. WE WILL BE RETURNING TO DEALER TO SEE IF THEY CAN FIGURE OUT A WAY TO FIX THIS DANGEROUS PROBLEM. *TR

Visibility/Wiper
Filed Oct 31, 201384,000 milesTN

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE REAR SHADE ERRONEOUSLY AND INDEPENDENTLY ACTIVATED AND MADE IT IMPOSSIBLE FOR THE CONTACT TO SEE OUT OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHADE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Structure
Filed Aug 27, 201335,703 milesKS

WE OWN A 2011 FORD TAURUS LIMITED ON TWO SEPARATE OCCASIONS WE HAVE HAD THE CAR TO THE FORD DEALERS FOR A PROBLEM WITH DUST COMING IN THE CAR AROUND THE SEATS BOTH FRONT AND BACK. THEY REPLACED THE SEALS AROUND THE DOORS THE FIRST TIME THIS DID NOT TAKE CARE OF THE ISSUE. ON AUGUST 02,2013 WE HAD THE CAR BACK TO THE DEALER AND THEY INSTALLED MORE PARTS TO THE CAR STILL NOT FIXED. I CONTACTED FORD MOTOR COMPANY AGAIN AND THE REFERRED ME TO A LADY PATTY A REGIONAL CUSTOMER CARE MANAGER. ON 08/22/2013 I MADE CONTACT WITH HER SHE CONTACTED THEIR TECHNICAL PEOPLE AND GOT BACK WITH ME STATING THERE WAS NOTHING ELSE THEY COULD DO FOR THIS CAR STATING THAT IT WAS A DESIGN ISSUE AND THEY HAVE OTHER COMPLAINTS FROM OTHER AREAS OF THE COUNTRY WITH THE SAME ISSUE. I WOULD LIKE TO NO WHAT ELSE I CAN DO TO GET THIS PROBLEM RESOLVED AS FORD HAS ALREADY TOLD ME THERE IS NOTHING ELSE THE CAN DO. *TR

Vehicle Speed ControlCrash
Filed Jun 24, 201311,663 milesNY

I PURCHASED A NEW 2011 TAURUS SEL A COUPLE OF YEARS AGO. ONE DAY WHILE DRIVING INTO A PARKING LOT, THE CAR ACCELERATED FULL SPEED ON ITS OWN HEAD ON INTO A WALL AND WAS SEVERELY DAMAGED ($11,000+ IN DAMAGES - THE DRIVER AIRBAG DEPLOYED BUT I WAS NOT INJURED). THE INSURANCE COMPANY DID NOT TOTAL THE CAR AND IT WAS REPAIRED. THE CAUSE FOR THE UNINTENDED ACCELERATION WAS NEVER DETERMINED. THIS PAST WEEKEND MY BROTHER WAS DRIVING THE CAR AND ALMOST GOT INVOLVED IN A SIMILAR INCIDENT. HE WAS STOPPED AT A RED LIGHT IN THE TAURUS. HE FELT A STRANGE RUMBLING THAT FELT LIKE IT WAS COMING FROM UNDERNEATH HIM. HE WASN'T EVEN SURE IT WAS THE CAR SO HE TOOK HIS FOOT OFF THE BRAKE SLIGHTLY TO SEE IF THE RUMBLING WOULD STOP. AS SOON AS HE TOOK HIS FOOT OFF THE BRAKE, THE RPM GAUGE SHOT UP TO 7,000 AND THE CAR TOOK OFF. HE SLAMMED HIS FOOT BACK DOWN ON THE BRAKE AND THE CAR STOPPED BUT THE RPM GAUGE WAS STILL AT 7,000 AND THE ENGINE WAS RACING. WHILE THE ENGINE WAS RACING (WITH NORMAL PRESSURE APPLIED TO THE BRAKE THE CAR DID NOT MOVE EVEN THOUGH THE ENGINE WAS RACING) HE TOOK A GLANCE DOWN AT THE GAS PEDAL AND NOTHING WAS PRESSING DOWN ON THE GAS PEDAL...NO FEET, NO TRAPPED FLOOR MATS. HE SHIFTED TO PARK, THE ENGINE CALMED DOWN AND IT WAS LIKE NOTHING EVER HAPPENED. IT DROVE NORMALLY AGAIN. THE CAR IS GOING BACK TO A FORD DEALER FOR INSPECTION BUT THERE IS CLEARLY A POTENTIALLY FATAL MANUFACTURER DEFECT IN THIS VEHICLE. *TR

Vehicle Speed Control
Filed Jun 14, 20136,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON AN EXIT RAMP, THE ACCELERATOR PEDAL WAS ENGAGED BUT THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE ALSO OCCURRED WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Engine
Filed Jun 14, 201320,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A COMPLETE LOSS OF ENGINE POWER OCCURRED FOR A FEW SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Taurus → · Every Taurus year → · How the figures are calculated →