Page 2 of 4 · complaints 51–100 of 187

2011 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Unknown or OtherCrash
Filed Feb 9, 202058,300 milesFL

MY TRUNK LEAKED ONCE IN 2017 SOAKING LEGAL PAPERWORK. FOUND SOURCE OF LEAK THROUGH FAULTY GASKETS, USED SILICONE AND PERFORMED MY OWN WATER TEST WITH HOSE. FRONT LEFT HEADLIGHT LEAKED THROUGH RUBBER GASKET. I HAVE HAD TO PAY OUT OF POCKET TO FIX MY CAR AND REPORTED ALL THIS TO FORD BUT WAS TOLD THERE ARE NO RECALLS AND SAFE MY RECEIPTS. AC COMPRESSED DIED PAID 1,000, SMART JUNCTION BOX NEEDED TO BE REPLACED AND PAID 500 TO REPLACE PART THAT CIRCULATES INSIDE AIR. LOVE MY CAR PAID 37 TH BACK IN 2011 BUT SINCE OUT OF WARRANTEE AND BOUGHT EXTENDED WARRANTEE NOTHING MUCH IS COVERED. ONLY 58,400 MILES ON MY TAURUS SEL MODEL. WILL NEVER BUY ANOTHER FORD AGAIN.

Suspension
Filed Jan 25, 202088,688 milesMI

REAR TOE LINKS REPLACED 1/23/2020. WAS TOLD BY DEALER THAT OTHER FORD MODELS HAVE BEEN RECALLED FOR SAME PART MALFUNCTION BUT NO RECALL ON TAURUS.

Service Brakes
Filed Dec 20, 201978,135 milesOK

THE VEHICLE WON'T STOP IN A HURRY NO MATTER HOW HARD THE BRAKE PEDAL IS PUSHED. IF I DEPRESS THE BRAKE PEDAL AND THEN THE ACCELERATOR, THE BRAKES WON'T KEEP IT FROM MOVING. HAVE REPLACED MASTER CYLINDER AND BLEED BRAKES. AFRAID TO DRIVE IT. NOT SAFE IN TOWN.

Steering
Filed Nov 20, 201998,000 milesAL

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, THE MESSAGE "POWER STEERING FAULT ASSIST" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LONG LEWIS FORD (2551 JOHN HAWKINS PKWY, HOOVER, AL) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 98,000.

Structure › Body
Filed Apr 26, 201966,000 milesFL

' MY DRIVER-SIDE INTERIOR DOOR HANDLE RETURN SPRING HAS RECENTLY UNSEATED. (DOOR WILL NOT LATCH). VEHICLE WAS STATIONARY WHEN LATCH BROKE. ' THIS CONDITION IS EXACTLY AS DESCRIBED IN FORD RECALL 15S02. ' FORD IS REFUSING TO COVER THE REPAIR SINCE THE BUILD-DATE OF MY CAR WAS 6 MONTHS LATER THAN 15S02 RECALLED VEHICLES. ' MY DATE MAY BE 6 MONTHS LATER THAN THE FORD SPECIFIED END-DATE BUT I HAVE THE IDENTICAL UNSAFE CONDITION (AND VEHICLE MODEL / YEAR) AS DESCRIBED IN THE RECALL. ' TWO QUESTIONS: 1) WHERE DOES FORD GET THESE RECALL DATES? (WHEN OBVIOUSLY THERE ARE CARS BUILT LATER WITH THE SAME ISSUE) 2) HOW CAN I MAKE FORD COVER THIS REPAIR?

Power Train
Filed Apr 13, 201957,000 milesMA

PROPANE SMELL WHILE DRIVING, SLUGGISH ACCELERATION. 'PUKING' FROM THE VENT PORT. CAR HAS HAD THESE ISSUES SINCE ABOUT 57K MILES WHEN I FIRST NOTICED IT. THE 'LIFETIME' FLUID INSIDE OF THE PTU HAS TURNED INTO A BLACK SLUDGE AND IS UNABLE TO BE SIPHONED OUT OF THE VEHICLE USING A TRANSFER PUMP. NOTICEABLE WHEN ACCELERATING IF YOU GRADUALLY APPLY THE PEDAL AS OPPOSED TO MASHING IT DOWN.

Seats
Filed Jan 10, 201947,500 milesPA

THE DRIVER SEAT HEATING ELEMENT IS OVER HEATING CAUSING EXTREME HEAT AND BEGINNING TO BURN THE SEAT.

Seats
Filed Dec 5, 201830,000 milesMO

2011 FORD TAURUS FRONT DRIVER'S HEATED SEAT SUDDENLY WAS SO HOT THAT IT HAD TO BE TURNED OFF TO PREVENT FROM GETTING BURNED. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE ON THE INTERNET. THE CAR MENTIONED ONLY HAS 30,000 MILES ON IT. THIS SEEMS TO BE A SAFETY ISSUE AND I CONTACTED FORD, BUT NO ONE SEEMS TO CARE. THE EXTENDED WARRANTY RAN OUT LESS THAN THREE MONTHS AGO AND FORD DOES NOT CARE. I AM WONDERING IF THERE NEEDS TO BE A RECALL ON THESE HEATED SEATS, BEFORE IT CAUSES AN ACCIDENT OR SOMEONE GETS BURNED FROM THE SEAT.

Steering
Filed Nov 26, 201888,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE EXITING THE DRIVEWAY AT A LOW SPEED, IT BECAME DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT INDICATOR WAS ILLUMINATED. THE MOTOR COMPANY (LOCATED AT W 1680 US-41, MARINETTE, WI 54143, (715) 735-7474) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-16452991. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Air Bags
Filed Nov 15, 2018GA

MY AIR BAG LIGHT OFTEN COMES ON AND OFF. BUT THE FORD PLACE SAID IT'S NO RECALL ON MY CAR. ALSO MY DASH BOARD LIGHT FLICKERS OFF FROM BRIGHT TO DIM WHEN VEHICLE IS IN MOTION OR STILL.

Electrical System
Filed Nov 5, 2018150,900 milesMI

DASH BOARD LIGHTS WENT OUT CAN NOT READ WHAT GEAR CAR IS IN.. COMPUTER IS OUT..CLOCK HEATER.RADIO STATIONS OUT. CAR STARTED WHEN IN DRIVEWAY WHEN CAR CAR WAS STARTED

Engine
Filed Oct 18, 2018102,000 milesME

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO RAY HASKELL FORD (801 KENNEDY MEMORIAL DR, OAKLAND, ME) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND DAMAGED THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 102,000. THE CONSUMER STATED THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE LOST POWER STEERING AND BRAKES WITH NO WARNING. *JS

Engine
Filed Sep 17, 2018125,000 milesPA

VEHICLE IN MOTION, TEMPERATURE GAUGE BEGINS RISING RAPIDLY, IN LESS THAN A MINUTE AT TOP OF SCALE....PULLED TO SIDE OF HIGHWAY, RESTARTED TO MOVE OVER FURTHER.....ALL LIGHTS LIT UP AND STEAM COMING FROM INSIDE ENGINE. WATER PUMP FAILED WITHOUT WARNING AND DUMPED COOLANT IN ENGINE WHICH DESTROYED BEARINGS. CATASTROPHIC ENGINE FAILURE WITH NO WARNING

Engine
Filed Aug 10, 2018129,000 milesNC

I HAVE A 2011 FORD TAURUS SEL THAT HAS LESS THAN 130,000 MILES ON IT THAT HAS EXPERIENCED A TOTAL ENGINE FAILURE. IT STARTED WITH A COOLANT LEAK WHICH CAUSED THE CAR TO OVERHEAT. I NOTICED THE SMELL OF COOLANT. AFTER A WEEK OR SO, THE VEHICLE BEGAN MAKING SOME NOISES. AT THAT TIME, I WAS DRIVING THE VEHICLE AND THE VEHICLE STARTED MAKING A VERY LOUD NOISE, THE TEMPERATURE GAUGE CAME ON AND THE VEHICAL WAS OVERHEATING AND THE OIL LIGHT ALSO CAME ON, KEEPING IN MIND THAT I HAD JUST CHANGED THE OIL. ALSO, WHEN THE OIL WAS CHANGED, IT WAS NOTICED THAT THERE WAS SOME OTHER FLUID IN THE OIL (NOW AFTER SEEING ALL THE OTHER ISSUES, REALIZING IT WAS THE COOLANT THAT HAD LEAKED IN THE ENGINE CAUSING THE ENGINE FAILURE) ALL OF A SUDDEN, I EXPERIENCED TOTAL ENGINE FAILURE WHILE DRIVING. THE CAR SHUT OFF, I LOST POWER STEERING AND THE CAR BEGAN SMOKING VERY HEAVILY. I BELIEVED THE CAR WAS ON FIRE. IT SEEMS AS THOUGH THIS ISSUE HAS NOT ONLY HAPPENED TO MY CAR BUT ALSO MANY OTHER TAURUS'S AS WELL. THIS IS A VERY DANGEROUS SITUATION, AS MY CAR STALLED OUT IN THE MIDDLE OF TRAFFIC WITH A LOSS OF ALL MANEUVERABILITY.

Engine
Filed Jul 5, 2018126,000 milesMI

TIMING CHAIN STRETCH

Steering
Filed Jul 3, 2018101,400 milesIA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JUNGE FORD NORTH LIBERTY (525 MADISON AVE, NORTH LIBERTY, IA 52317, 319-626-9500) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP AND THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,400. *TT *JS

Electrical System
Filed Jun 22, 2018100,000 milesPA

I DRIVE A 2011 FORD TAURUS LIMITED THE KEYPAD CODE NEVER WORKED FOR MY VEHICLE. I HAVE THE FACTORY CODE FOR THE DOOR BUT I AM PUT IT IN ALL THE TIME AND IT NEVER WORKS. THERE ARE A LOT OF PEOPLE OUT THERE COMPLAINING ABOUT THE KEYPAD NOT WORKING I FEEL LIKE FORD SOLD A FAULTY PART AND THEY SHOULD COVER THE COST TO FIX IT

Electrical System
Filed Jun 3, 201883,400 milesNC

I WAS DRIVING ON A CITY STREET THE WEEK OF MAY 20, 2018 WHEN THE ENGINE SUDDENLY WENT DEAD. (LOSS OF POWERING STEERING AND BREAKS). I DRIFTED TO A STOP ALONG THE ROADSIDE. AFTER TURNING THE CAR OFF I CHECKED THE BREAKS AND STEERING AND THEN WAS ABLE TO RESTART THE CAR. THE SECOND OCCURRENCE WAS JUNE 3, 2018 WHILE DRIVING DOWN A NEIGHBORHOOD STREET. AGAIN THE ENGINE QUIT RUNNING, I DRIFTED TO THE SIDE OF THE ROAD, TURNED IT OFF AND WAS ABLE TO RESTART AFTER A FEW MINUTES AND WAS ABLE TO CONTINUE MY DRIVE. ON BOTH OCCASIONS THE ONLY WARNING WAS A SILHOUETTE OF THE CAR ON THE DASHBOARD AS THE ENGINE WENT DEAD.

Engine
Filed May 26, 2018105,000 milesFL

MY TAURUS JUST DIED ON ME, IT OVERHEATED AND I WAS STUCK IN THE MIDDLE OF TRAFFIC. I WAS ONLY A FEW BLOCKS FROM MY HOME SO I LET THE CAR COOL AS THE MANUAL SAYS TO DO AND THEN STARTED IT AGAIN. GOT TO MY HOUSE SHUT IT OFF AND THEN FIND OUT THAT FROM DRIVING THE CAR IT CAUSED THE ANTIFREEZE TO MIX WITH THE OIL AND NOW I HAVE A BAD ENGINE. THIS ALL BECAUSE THEY PUT A WATER PUMP IN AN ENGINE. KNOWING THIS THEY TELL YOU IN THE MANUAL YOU CAN DRIVE THE CAR WHEN IT'S COOLED AND PUT WATER IN IT IF NEEDED. THIS WILL RUIN YOUR ENGINE!

Engine
Filed May 14, 2018129,066 milesOH

WHILE DRIVING THE CAR WE LOST HEAT AND THE CAR OVERHEATED. WE STOPPED THE CAR TO ENSURE IT WOULD NOT BE DAMAGED AND LET IT COOL OFF. WE WERE CLOSE ENOUGH TO HOME TO BRING THE CAR THERE. WE BROUGHT THE CAR TO LOCAL MECHANIC WHO SHOWED ME THERE WAS COOLANT IN THE OIL. I ASKED HOW COULD THIS HAPPEN? IS THERE ARE CRACK IN THE BLOCK OR THE HEADS? HE INFORMED ME THAT THIS MODEL OF ENGINE HAS WATER PUMP FAILURES THAT LEAK COOLANT INTO THE OIL. BECAUSE OF THE DAMAGE THAT THIS CAUSES IT WOULD REQUIRE A NEW MOTOR. I HAVE ASKED THAT THE MECHANIC TAKE PICTURES OF THIS FOR EVIDENCE OF THIS ISSUE WHICH I WILL RECEIVE WHEN THE CAR IS FINISHED.

Steering
Filed Apr 25, 2018137,000 milesWA

STARTING MY MORNING COMMUTE MY VEHICLES "POWER STEERING ASSIST FAULT" SENSOR/WARNING TRIGGERED AND THE CAR WOULD NOT TURN. I STOPPED AND RESTARTED THE VEHICLE TWICE THEN IT WENT AWAY AND POWER STEERING WAS BACK TO NORMAL. RESEARCHING THIS FURTHER I FOUND THAT MY CAR PRESENTED THE SAME SYMPTOMS/ISSUES AS SAFETY RECALL 15S18 FOR FORD VEHICLES ISSUED IN 2015 AND 2016. WHEN CALLING FORD CUSTOMER CARE THEY STATED MY CAR'S VIN WAS NOT PART OF THE RECALL AND THEY COULDN'T BE OF HELP. I TOOK MY VEHICLE TO MY LOCAL INDEPENDENT CERTIFIED MECHANIC AND THEY NOTED CODES U3000-49 AND U3000-72 WERE TRIGGERED. THESE CODES ARE SPECIFICALLY IDENTIFIED IN THE SAFETY RECALL AND THE CAR'S STEERING GEAR SHOULD BE REPLACED PER THE RECALL; HOWEVER AGAIN MY VIN DOES NOT FALL UNDER THE RECALL, BUT PRESENTS THE SAME CODES AND SAFETY ISSUES. I WILL TRY CONTACTING FORD AGAIN, BUT IN THE END I WOULD LIKE FORD TO COVER THE FULL REPLACEMENT COST AS INSTRUCTED IN THE SAFETY RECALL, AS THIS IS A DOCUMENTED SIGNIFICANT SAFETY ISSUE AND CAN CAUSE A MAJOR ACCIDENT WHILE DRIVING TO MY FAMILY AND I. ANY HELP FROM YOU WOULD BE APPRECIATED IN THIS MATTER WITH GETTING FORD TO COVER THE FULL REPLACEMENT COST.

Wheels
Filed Apr 2, 201826,476 milesKY

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHEN THE VEHICLE ACCELERATED FORWARD AND IN REVERSE, A LOUD SOUND WAS HEARD COMING FROM THE FRONT WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STUART POWELL FORD LINCOLN MAZDA, 225 S DANVILLE BYPASS, DANVILLE, KY 40422) WHERE IT WAS DIAGNOSED THAT THE POWER TAKE OFF ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 26,476.

Electrical System
Filed Mar 10, 2018IN

WHILE DRIVING ALL WARNING LIGHTS FLASH,GAUGES GO UP AND DWN AND STOP AND DINGS SOUND. TURNED OFF CAR AND IT WNT RESTART.WNT CRANK AT ALL ONLY SECURITY DINGS AND SECUITY LIGHT FLASHES.TOOK TO SKILLMAN FORD AND THEY DID NOTHING.CAR WAS THERE 3 MNTHS. IT HAS DONE THIS 4 TIMES NOW IN LAST YR. SEEMS TO BE A SECURITY ISSUE.

Unknown or Other
Filed Feb 2, 2018123,000 milesIL

INSIDE FRONT, DRIVER SIDE DOOR LATCH IS UNSEATED.

Power Train
Filed Nov 14, 2017104,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS AND STOPPING, THERE WAS AN ABNORMAL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Electrical System
Filed Oct 4, 201750,000 milesFL

I WENT TO GET INTO MY CAR, THE FOB KEY DID NOT UNLOCK MY DOOR. OPENED IT MANUALLY. WHILE INSIDE CAR, ENGINE STARTED BUT NOTHING ELSE WORKED. DASH WAS FLICKERING. CAR WOULD NOT GO INTO REVERSE. THIS HAPPENED AGAIN 4 WEEKS PRIOR TO OCT 3, 2017. AFTER AN HOUR STANDING OUTSIDE, CAR ALARM WENT OFF SO I KNEW I HAD TO JUMP IN TO TAKE IT TO FORD. SERVICE TOLD ME TOO MANY BAD CODES WERE SHOWING UP SAID IT MIGHT BE CELENOID BUT I HAD A NEW ONE PUT IN THAT I HAD TO PAY OVER 600 FOR B C I WAS 2 WEEKS OUT OF WARRANTEE. BACK IN 2012 I FILED HERE THAT ELECTRICAL WENT COMPLETELY OUT WHILE DRIVING AT 65 MPH NO BRAKES, NO STEERING. CAR SLOWED DOWN ON ITS OWN AND I WAS BY A PATCH OF GRASS ON A MAIN HIGHWAY. THAT DAY I THOUGHT I WAS GOING TO LOSE MY LIFE. REALLY UPSET WITH THIS, IT'S DANGEROUS AND CAR IS NOT DEPENDABLE. ONLY HAVE 50 TH MILES. TRUNK LEAKED, BACK WINDSHIELD HAD TO BE REPLACED B C 3RD LIGHT WAS NOT WORKING.

Structure › Body
Filed Sep 27, 2017PA

" TAKATA RECALL" ABS ! LIGHT ON IP BREAK LIGHT ON SENSER A SPEED LIGHTS ON

Steering
Filed Aug 16, 2017160,000 milesMA

STEERING STIFFENED WHILST DRIVING, BRAKE PEDDLE WAS STIFF ON APPLICATION.

Steering
Filed Apr 25, 2017IL

POWER STEERING. WHEEL IS HARD TO TURN WHEN TURNING. SITTING AND DRIVING THERE IS NO POWER STEERING.

SteeringCrash
Filed Apr 24, 201735,250 milesTX

THE VEHICLE WAS IN MOTION. I WAS HEADED SOUTH DOWN A CITY STREET CAME UP TO MY RIGHT TURN ONTO ANOTHER CITY STREET. AFTER I MADE THE TURN WHEN I TRIED TO STRAIGHTEN THE WHEEL OUT THE RIGHT ONE CUT STRAIGHT TO THE RIGHT I WAS FIGHTING THE STEERING WHEEL BUT IT WOULD NOT LET ME TURN IT. THIS CAUSED MY CAR TO TURN INTO A PARKED CAR THAT WAS ON A PARKING LOT FOR SALE AND IT ENDED UP DAMAGING 3 CARS PLUS MINE TOTAL. I DID NOT RECEIVE A TICKET BECAUSE THE OFFICER STATED THAT IT WAS A MALFUNCTION ON THE CAR'S STEERING. I JUST KNOW THAT SOMETHING CAUSED THE TIRE TO TURN AND I COULD NOT TURN IT BACK. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE CAUSE IT WAS SCARY SCARY. THANK YOU,

Engine
Filed Apr 24, 2017103,100 milesWA

I WAS DRIVING HOME FROM WORK, TRAVELING UPHILL WHEN MY 2011 TAURUS SHO SPUTTERED AND QUICKLY LOST POWER FOR MORE THAN 5 SEC. WHILE I WAS ACCELERATING. THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAS HAPPENED TO ME. I AM GLAD THERE WASN'T ANYONE DRIVING BEHIND ME BECAUSE I'M SURE THEY WOULD HAVE REAR-ENDED ME. ONCE I REGAINED CONTROL OF MY VEHICLE, I NOTICED MY CHECK ENGINE LIGHT CAME ON. THE CAR WAS SHAKING AND SPUTTERING AS IT WAS TRYING TO MAKE IT UP THE REST OF THE HILL. THE CHECK ENGINE LIGHT STARTED TO BLINK. BY THE TIME I MADE IT TO THE TOP OF THE HILL THE VEHICLE SEEMED BETTER BUT I KNEW FROM EXPERIENCE IT WAS IN LIMP MODE. I MADE IT HOME SAFELY DRIVING AS CAREFULLY AS I COULD. I DID NOTICE THE CAR SHOOK MUCH MORE WHEN I SLOWED DOWN TO STOP FOR STOP-SIGNS, ALMOST LIKE IT WAS GOING TO STALL. I EVEN RAN A COUPLE SIGNS BECAUSE I WANTED TO MAKE IT HOME, SAFELY. I CALLED THE DEALERSHIP GUS JOHNSON FORD IMMEDIATELY TO SCHEDULE AN APPOINTMENT. I TOOK IT IN, MY SERVICE ADVISOR CALLED ME DAYS LATER AND SAID HE ADVISED I PUT A WHOLE NEW ENGINE IN MY CAR. CYLINDER #4 MISFIRING, FOUND LEAK THAT IS CAUSING LOW COMPRESSION. HE SAID THEY COULD TEAR APART THE MOTOR AND INSPECT FURTHER BUT DOING A COMPLETE ENGINE ASSEMBLY COULD COST UPWARDS AROUND $10,000. I WAS PARALYZED! I FOUND OTHER STORIES AND COMPLAINTS JUST LIKE MINE WHEN I CAME HERE TO NHTSA. IF FORD WAS, OR STILL IS AWARE OF ANY DEFECTS TO THE ENGINE THROUGH MANUFACTURING OR BAD DESIGN THAT MAY CAUSE LOSS OF POWER, SHAKING,

Power Train
Filed Apr 10, 201782,500 milesPA

MY FORD TAURUS HAS AWD. TODAY, I WAS INFORMED THAT THE POWER TRANSFER UNIT (PTU) IS LEAKING BADLY AND MUST BE REPLACED. THE TOTAL COST ESTIMATE IS $1700 INCLUDING PARTS AND LABOR. ACCORDING TO THE DEALER AND CONFIRMED BY OWNER COMMENTS ON THE WEB, THE PTU MAY NEED TO BE REPLACED AFTER 80000 MILES. IF IT IS NOT REPAIRED THE UNIT WILL FAIL AND THE CAR WILL LOCKUP AND HAVE TO BE TOWED TO A MECHANIC FOR REPAIR. THE PTU IS ONLY USED ON VEHICLES WITH AWD. MY TAURUS HAS 82500 MILES ON IT. NEEDLESS TO SAY, THIS IS A DEFECT. I PURCHASED THE CAR WITH THE EXPECTATION THAT I SHOULD NOT EXPECT A LARGE REPAIR BILL FOR A BROKEN PART AFTER 80K MILES. MAINTENANCE IS ONE THING. A LEAKING POWER TRANSFER CASE IS QUITE ANOTHER. IF THIS IS A KNOWN DEFECT, FORD SHOULD BE REQUIRED TO PAY FOR REPAIRS AND TAKE STEPS TO REDESIGN THE PTU SO THAT IT DOESN'T FAIL AFTER 6 YEARS OF USE.

Air BagsCrash1 injured
Filed Mar 27, 201736,000 milesKY

WAS IN A HEAD ON COLLISION WITH ANOTHER VECHILE AIR BAG IN STEERING WHEEL ONLY CAME OUT AIRBAG DID NOT INFLATE AT ALL I WAS HIT HARD ENOUGH THE SEAT BELT BROKE MECHANICAL ACCIDENT HAPPEN WHILE VECHILE WAS IN MOTION TURNING TO GET ON HIGHWAY.

Electrical System
Filed Feb 17, 2017105,000 milesPA

THE CENTER CONSOLE INCLUDING CLIMATE CONTROL AND RADIO POWER OFF FOR VARYING PERIODS OF TIME. THE DASHBOARD INDICATORS INDICATORS CYCLES THROUGH ALL THE MESSAGES AND THE TURN SIGNALS DON'T WORK. THESE THINGS HAPPEN RANDOMLY AND IN EVERY DRIVING CONDITION BOTH HIGHWAY AND CITY EVEN STATIONARY.

Exterior Lighting › Tail Lights
Filed Feb 7, 2017122,064 milesNH

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, THE TAIL LIGHTS FAILED TO ILLUMINATE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,064.

Engine
Filed Feb 6, 201788,000 milesTN

I HAD A INTERNAL WATER PUMP FAILURE FILLING THE ENGINE WITH COOLANT. THIS RESULTED IN A ENGINE HYDRO LOCK CONDITION (LUCKILY I WAS ABLE LIMP A VERY ROUGH RUNNING CAR IN THE EMERGENCY LANE AT 15MPH TO A NEARBY EXIT). HAPPENED FRIDAY EVENING FEB 3RD 2017 ON A COLD 27 DEGREE EVENING. I WAS STRANDED NORTH OF NASHVILLE, TN ON I65. THIS IS A VERY VERY BAD DESIGN FLAW. I AM MECHANICALLY INCLINED AND MOST CARS HAVE EXTERNAL WATER PUMPS -- EXCEPT THIS ONE. NOT JUST THE TAURUS, BUT ALL 3.5 (AND 3.7) MOTORS HAVE A INTERNAL WATER PUMP DESIGN; DRIVEN OFF THE OVERHEAD CAM CHAIN. WHEN IT FAILS, IT FAILS BIG, DUMPING ALL COOLANT (SEVERAL GALLONS) INTO THE CRANKCASE. END RESULT: IS A HIGH POTENTIAL FOR ENGINE FAILURE AS ALL COMPONENTS INCLUDING IN MY CASE THE ECO BOOST TURBOS SUBMERGED IN COOLANT / ANTIFREEZE. LEARNING NOW IT MAY BE $8-9K FOR A NEW MOTOR. BESIDES THIS EXPENSE IS TO KNOW THIS ENGINE WILL HYDRO LOCK WITH ALL THE COOLANT IN IT AND CANNOT BE EASILY DRIVEN TO A SAFE LOCATION SEEMS VERY VERY DANGEROUS TO ME. IF THE EXIT WERE NOT LESS THAN A 1/2 MILE AWAY I WOULD HAVE BEEN STUCK. NO ONE WANTS TO BE ON A DARK FREEWAY FOR 1-2 HOURS WAITING FOR A TOW TRUCK ON A COLD FRIDAY NIGHT. ALL IS TAKES IS ONE PERSON FROM BEHIND TO SLIP OFF INTO THE EMERGENCY LANE AND THEN IT'S ALL OVER.

Steering
Filed Jan 19, 201770,000 milesOK

POWER STEERING FAILURE ON SEVERAL OCCASIONS, NOW THERE IS NO STEERING AT ALL. THIS IS THE SAME PROBLEM WITH REGULAR TAURUS SE SEL, BUT THIS IS THE TAURUS SHO. NO RECALL ON THE SHO. FORD BLAMES THIS ON MANY THREE THINGS ELECTRICAL FAILURE, THE REAL CAUSE IS POOR ENGINEERING BY FORD, THIS STEERING RACK WITH ALL ELECTRICAL PARTS, ARE THREE INCHES AWAY FROM TURBOS AND CATALITC CONVERTERS,EXTREME HEAT FROM THESE COMPONETS HAS CAUSED THEM TO FAIL.THE HEAT PRODUCED FROM THESE COMPONETS ARE IN THE 1200 DEGREE RANGE.FORD NEW THIS WAS A PROBLEM THAT'S WHY THEY TRIED TO PUT HEAT SHIELD NEAR THIS COMPONENT. THIS CAR IS A DEATH TRAP. I HAVE OWNED AND STILL HAVE FOUR TAURUS SHO'S 91,92,98,2011. NEVER AGAIN FORD. I THINK THIS CAR SHOULD BE ON RECALL BEFORE SOMEONE IS KILLED.

Fuel/Propulsion System
Filed Dec 14, 201661,000 milesMA

FORD TAURUS, HAVING PROBLEM WITH FUEL GAUGE, DOES NOT REGISTER FUEL PROPERLY AND WARNING ALARM RINGS SAYING FUEL ALMOST EMPTY. *TR

Steering
Filed Nov 15, 201669,000 milesGA

POWER STEERING FAILURE CAN NOT DRIVE THE CAR

Steering
Filed Oct 21, 2016126,000 milesGA

DRIVING FINE AND THE WARNING BELL DINGED WITH NO INFO. BUT A FEW MINUTES LATER, MY POWER STEERING WENT OUT AS I WAS DRIVING. EVERYTHING ELSE IN THE CAR IS PERFECTLY FINE EXCEPT FOR THE CLICKING WHINING NOISE WHEN I MAKE A LEFT TURN. THERE IS AMPLE POWER STEERING FLUID IN THE WELL. *TR

Engine
Filed Oct 8, 201681,000 milesMD

CAR RUNNING VERY ROUGH.TOOK IT TO DEALER.THEY SAY # 4 CYLINDER DEAD,WE NEED NEW MOTOR.81,000 MILES.1 MONTH OUT OF WARRANTY.DEALER SAYS 2 MONTHS OR MORE FOR REPLACEMENT MOTOR.FORD WILL NOT STAND BEHIND THEIR DEFECTIVE PRODUCT.

Engine
Filed Sep 14, 2016108,000 milesKY

CATASTROPHIC WATER PUMP FAILURE LEAKED A LOT OF COOLANT IN OIL - DRIVER WAS DRIVING THE CAR ON HIGHWAY WHEN ALL OF SUDDEN THE MOTOR JUST DIED (STALLED), FORCING THE DRIVER TO HARD STEER TO THE SIDE OF HIGHWAY. THE GAUGE AT THE TIME JUST SUDDENLY JUMPED TO H - IN A SPAN OF FEW SECONDS AND ALL DASH LIGHTS ILLUMINATED. VERY LITTLE STEAM WAS COMING OUT - VERY LITTLE FLUID WAS LEAKING. NOTICED SMELL OF COOLANT RIGHT AWAY. LOOKED/DOUBLE CHECKED UNDER THE CAR - LITTLE LEAK AGAIN. IMMEDIATELY THOUGHT MAYBE WATER PUMP OR AT LEAST RADIATOR HOSE LEAK, CHECKED THE COOLANT - IT WAS EMPTY. HAD IT TOWED TO PAUL MILLER FORD IN LEXINGTON. VERY UNFRIENDLY CUSTOMER SERVICE. THEY MENTIONED THAT IT WAS A "CATASTROPHIC ENGINE FAILURE" - COOLANT HAD MIXED IN WITH THE OIL AND WAS PRETTY MUCH SITTING THERE. I WAS VERY FORTUNATE THAT THIS HAS NOT CAUSED A MAJOR ACCIDENT AS I EXPLAINED IT WAS REAL DIFFICULT TO DRIVE THE CAR AFTER IT STALLED. WE FOLLOWED MAINTENANCE SCHEDULE - WE ARE VERY ANAL ABOUT THAT. MY HUSBAND HAS A FORD EXPLORER HIMSELF. I AM JUST AT DISBELIEF THAT WE HAD A ENGINE FAILURE AT 108,000 MILES. I AM NOT SURE IF THIS IS COMMON AMONG THE 3.5L V6 DOHC 24V ENGINE. IT WAS MY UNDERSTANDING THAT FORD HAD DESIGNED THE WATER PUMP TO BE INTERGRAL PART OF THE ENGINE (PRETTY MUCH INSIDE THE ENGINE NOW BEHIND THE TIMING CHAIN COVER, WHERE YOU HAVE TO REMOVE SEVERAL PARTS TO GET TO IT. MOST PEOPLE KNOW WATER PUMP FAILED BUT TO BE A PART OF INTERNAL ENGINE AND TO HAVE IT POUR COOLANT INTO ENGINE, MI

Service Brakes
Filed Aug 20, 201673,000 milesTN

THE REAR WINDOW SHADE POPS UP AND DOWN WHEN I PUT THE CAR IN REVERSE. ALSO THE BRAKES ROAR WHEN THE BRAKE IS DEPRESSED HARD. I'VE READ A LOT OF COMPLAINTS ON THE WINDOW SHADE. THIS APPEARS TO BE A BAD OPTION THAT'S PUT ON A FORD.

Engine
Filed Aug 15, 201687,000 milesNC

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONSUMED THE WATER FROM THE RADIATOR, WHICH CAUSED THE ENGINE RODS TO SNAP. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/01/16*LJ *TR

Structure › Body
Filed Aug 12, 2016102,000 milesPA

DRIVERS SIDE INTERIOR DOOR HANDLE RETURN SPRING BROKEN AND DOES NOT RETURN TO CLOSED POSITION. OTHER VEHICLES ARE RECALLED, WHY NOT THIS ONE? DOOR CLOSES AND OPENS BUT DOES NOT FEEL SAFE.

Fuel/Propulsion System
Filed Jul 25, 201685,000 milesPA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, FUEL LEAKED FROM UNDERNEATH. IN ADDITION, THE CONTACT MENTIONED THAT AFTER BEING REFUELED, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Electrical System
Filed Jul 13, 2016500 milesVA

OUR CAR WAS PURCHASED NEW ON 4/29/2011 FROM SHEEHY FORD IN ASHLAND VIRGINIA. WITHIN THE FIRST WEEK OF OWNERSHIP WE EXPERIENCED A SERIOUS SAFETY ISSUE. WHILE DRIVING, THE CAR SUDDENLY JUST LOST ALL ELECTRICAL POWER AND CUT OFF. WE CONTACTED SHEEHY FORD AND THEY COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THIS HAPPENED SEVERAL MORE TIMES AND AFTER SEVERAL TRIPS TO SHEEHY, THEY ATTACHED A DEVICE TO CAPTURE THE PROBLEM WHEN IT HAPPENED. WE HAD THE DEVICE IN THE CAR FOR SEVERAL MONTHS AND IT OCCURRED ONLY ONE TIME. THE DEVICE PROVIDED NO HELP IN IDENTIFYING THE PROBLEM. THEY REMOVED THE DEVICE AND SAID THAT IT APPEARED THE PROBLEM HAD RESOLVED ITSELF. WE DID NOT HAVE THE PROBLEM AGAIN UNTIL SEPTEMBER OF 2015. THE ODOMETER WAS NEAR 25,000 MILES. WE WERE TRAVELING ON A VERY CURVY 55 MPH ROAD WITH NO SHOULDERS WHEN WE LOST POWER AND IT CUT OFF. IT WAS THEN WHEN WE REALIZED HOW SERIOUS A SAFETY ISSUE THIS WAS AS A CAR ROUNDING THE CURVE BEHIND US COULD HAVE REAR-ENDED US AS WE HAD NO BREAK LIGHTS TO WARN THEM. AS A RESULT MY WIFE REFUSES TO EVEN RIDE IN THE CAR. ONCE AGAIN WE TOOK THE CAR TO SHEEHY FORD AND THEY COULD NOT FIND THE PROBLEM. THEY CONTACTED THE REGIONAL CUSTOMER SERVICE MANAGER FOR SHEEHY FORD AND HE OPENED CASE CAS-7525445. HE MADE ARRANGEMENTS WITH SHEEHY FORD TO ENGAGE 'FORD ENGINEERING' TO RESOLVE THE ISSUE. AS IT TURNED OUT SHEEHY FORD HAD OUR CAR FOR NEARLY 2 WEEKS BUT MERELY DROVE IT TO ATTEMPT TO REPEAT THE PROBLEM. THE CAR DID NOT CUT-OFF DURING THEIR NEARLY 90

Service Brakes
Filed Jul 5, 2016132,000 milesFL

COMPUTER CONTROLS GLITCHED OUT AT 132,000 MILES AC WENT FROM 60 DEGREES TO 90 DEGREES . CANT USE THE DEFOGGER IN FRONT WINDSHIELD OR THE REAR. CANT TURN HEAT OFF IT IS A 90 DEGREES TO . I AM A HEART AND KIDNEY AND CHEMO PATIENT! RADIO CONTROLS WILL NOT WORK COLLECTORS CD WILL NOT EJECT . COMPUTER CONTROLS WILL NOT RESET TELE PHONE CAR SYSTEM NEVER WORKED

Electronic Stability Control (esc)
Filed Jul 4, 201670,652 milesCA

HAD THROTTLE RELATED ISSUES THAT WERE SUPPOSEDLY "REPAIRED" AT THE DEALER WHICH ARE STILL PRESENT. THE VEHICLE ACCELERATES BY ITSELF AND SHOWS A WRENCH ICON ON THE DASHBOARD WITH A CHECK ENGINE LIGHT ON. IF THE VEHICLE IS PUT ON DRIVE IT MOVES BY ITSELF AS IF ONE WERE PRESSING ON THE GAS PEDAL. THIS IS A POSSIBLE SAFETY ISSUE THAT COULD POSSIBLE KILL SOMEONE OR EVEN GET ME KILLED WHILE DRIVING THE VEHICLE (WHICH I DON'T). RIGHT NOW IT'S AT THE DEALER AND HAD TO BE TOWED AWAY SINCE THE VEHICLE COULDN'T BE MOVED.

Engine
Filed Jun 23, 201670,467 milesCA

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED, STALLED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,467.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Taurus → · Every Taurus year → · How the figures are calculated →