1999 Ford Ranger complaints

THE SYMPTOM WAS THAT THE ENGINE LOST POWER AND STALLED WHILE DRIVING AT HIGHWAY SPEEDS. THE FUEL FILTER WAS REPLACED, BUT THE SYMPTOMS CONTINUED. THE TRUCK WAS BROUGHT TO THE DEALER, AND THE DEALER CLAIMS THAT THE FUEL PUMP WAS DEFECTIVE, AND REPLACED IT. AFTER THE NEW FUEL PUMP, THE SYMTOM OCCURED AGAIN WITHIN 1 DAY. THE DEALER HAD THE CAR FOR SEVERAL MORE DAYS, AND CLAIMS THAT NOTHING ELSE WAS FOUND, AND NO OTHER CHANGES OR MODIFICATIONS WERE MADE. AFTER THE SECOND TRIP TO THE DEALER, THE PROBLEM HAS NOT RE-OCCURED.

WHEN TURNING ON DIRECTIONAL LIGHT, AND AT MAKING A TURN, WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES. CONSUMER BELIEVED THAT IT WAS ELECTRICAL RELATED. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE DRIVING 4-WHEEL DRIVE WOULD SHIFT INTO 2-WHEEL DRIVE. DEALER CONTACTED, AND HAD INFORMED OWNER PROBLEM WAS DUE TO HOW HUBS WERE SET ON VACUUM. PLEASE ADD VIN.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WINDSHIELD WIPERS COME ON AUTOMATICALLY (WITHOUT DRIVER TURNING THEM ON), AND INTERIOR DOME LIGHT STAYS ON FOR ABOUT 2 HOURS AFTER THE DOORS HAVE BEEN CLOSED

WHILE OBSERVING A FLAT TIRE CONSUMER NOTICED A 6-8 INCH SPLIT IN ALUMINUM WHEEL. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHEN UNLATCHING SHOULDER BELT IT WILL NOT RETRACT INTO RETRACTOR. THIS RETRACTOR HAS BEEN REPLACED 5 TIMES BY DEALER.*AK

WHILE DRIVING WHEEL CYLINDERS WERE LEAKING, RIGHT REAR CYLINDER BURSTED. DEALER REPLACED THE CYLINDERS. PLEASE GIVE ANY FURTHER DETAILS.*AK

I JUST DISCOVERED THAT MY 1999 FORD RANGER 4X4 OFF-ROAD PICKUP, WHICH WAS FACTORY EQUIPPED WITH 16" TIRES, HAS A 15" SPARE. THE ENGINEERS AT FORD HAVE DECIDED THAT MISMATCHING TIRE SIZES POSES NO ADVERSE DRIVING CONDITIONS FOR CONSUMERS. I FEEL THAT EMERGENCY HANDLING WITH A 15" SPARE MOUNTED ON THE FRONT OF MY VEHICLE WOULD BE A CHALLENGE AND POTENTIALLY DANGEROUS. I DOUBT THAT ANY TIRE MANUFACTURERS WOULD RECOMMEND OR SUPPORT THIS PRACTICE. WHAT DID THE DEALERSHIP OR FORD MOTOR COMPANY DO WHEN I BROUGHT THIS MATTER TO THEIR ATTENTION, YOU ASK? ABSOLUTELY NOTHING! IT WOULD BE VERY INTERESTING TO SEE THE RESULTS FROM SOME INDEPENDENT TEST CONDUCTED BY A CONSUMER GROUP OR FROM ANY TESTS THAT FORD MAY HAVE PERFORMED. COULD THIS BE ANOTHER RECALL IN THE MAKING? I HOPE SO, AS I THINK THAT UNDER CERTAIN CONDITIONS, DRIVING A VEHICLE IN THIS CONFIGURATION COULD BE VERY DANGEROUS! THIS IS NOT LIMITED TO THE 1999 MODEL YEAR. FORD HAS DONE THIS ON THE 2000, 2001 AND IS STILL DOING IT ON THEIR 2002 RANGERS EQUIPPED WITH 16 TIRES. APPARENTLY FORD HAS NO PROBLEM AGGRESSIVELY MARKETING AND UPGRADING THE STANDARD 15 TIRES TO OPTIONAL 16 TIRES. THEY JUST DONT SEE ANY NEED TO UPGRADE THE SPARE. I STRONGLY DISAGREE WITH FORDS ATTITUDE, AS I SEE A REAL PROBLEM WITH DRIVING MISMATCHED TIRES EVEN TEMPORARILY, AND ESPECIALLY ON THE FRONT OF MY VEHICLE. (TIRESIZE: P235/75R15)

VEHICLE INVOLVED IN A ROLL OVER AND HEADED INTO A DITCH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AFTER PUTTING THE VEHICLE INTO FOUR WHEEL DRIVE, THE VEHICLE SUDDENLY STOPPED. WHEN THIS HAPPENED, THE VEHICLE FLIPPED AND ENDED UP ON ITS SIDE. CONTACTED DEALER, AND DEALER NOT WILLING TO DO ANYTHING.*AK THE DEALER COULD NOT FIND THE CAUSE THAT MADE THE FOUR WHEEL DRIVE TO THUMP AND LOCK UP, DEALER REPLACED THE RIGHT AND LEFT HUBS AND THE SEALS. THE VEHICLE ALSO HAD ITS HEATING SYSTEM FIXED TWICE. THE REAR BRAKE PARTS ALSO FELL APART AND WERE REPLACED. ONE PERSON WAS INJURED IN ACCIDENT MENTIONED. *YH

BOTH TIMES THE TIRES JUST BLEW OUT ON THE HIGHWAY. THE 1ST TIME IT CAUSED ME TO LOSE CONTROL AND CRASH THRU A CHAIN LINK FENCE. THE SECOND TIME I SPUN AROUND THREE TIMES ON THE HIGHWAY BUT NO DAMAGE HAPPENED. I HAVE CALLED FIRESTONE AND THEY WILL NOT HELP. THEY TOLD ME THAT IT WAS A PROBLEM WITH THE TRUCK AND FORD SAYS IT IS A PROBLEM WITH THE TIRES. THE TIRES BEFORE THEY BLOW WILL START THUMPING AND WITHIN SECONDS THEY FALL APART. *AK (TIRESIZE: P225/70/R1)

CLUTCH WILL STICK AND RELEASE UNEXPECTEDLY, CAUSING ENGINE TO STALL DURING NORMAL OPERATION. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

SPEED 25 MPH TRAVELING DOWN ICY, DIRT ROAD, LOST CONTROL AND STRUCK TREE ON PASSENGER SIDE IN FRONT OF DOOR. APPROX. 10 MIN. LATER CAR BURST INTO FLAMES AND IS NOW TOTAL DAMAGE, ALTHOUGH ORIGINAL DAMAGE WAS ONLY DENT TO FRONT QUARTER PANEL. *AK

FORD HAS A TECHNICAL SERVICE BULLETIN THAT DESCRIBES THE "HIGH IDLE" CONDITION WHEN DEPRESSING CLUTCH OR SHIFTING GEARS FOR THE RANGER. THIS SHOULD BE REEVALUATED FOR "RECALL" ACTION AS THE THROTTLE POSITION SENSOR WILL REMAIN AT HIGH RPM WHILE IN NUETRAL UNLESS YOU PLACE THE VEHICLE BACK IN GEAR. YOU CAN PULL UP ON THE ACCELERATOR OR PUSH IT FURTHER DOWN IN ATTEMPT TO GET IT TO RETURN TO IDLE BUT ALL THAT DOES IT MAKE THE CONDITION WORSE (HIGH IDLE IS ONE THING BUT AN ENGINE RACING WITH THROTTLE POSITION SENSOR THINKING ACCELARATOR IS PUSHED WAY DOWN IS ANOTHER). THIS CONDITION IS CAUSED BY A POOR ELECTRICAL CONNECTION AT THE WIRE HARNESS TO THROTTLE POSITION SENSOR. IT IS A SAFETY RECALL ISSUE VICE A TECHNICAL SERVICE ISSUE.*AK

REQUESTED TO HAVE GOVERNOR (SPEED LIMITER) REMOVED FROM VEHICLE, FORD DEALERSHIP WILL NOT REMOVE. *AK CONSUMER WANTS GOVERNOR (SPEED LIMITER) REMOVED BECAUSE IT ALLOWS THE SPEEDOMETER TO EXCEED AT A SPEED OF ONLY 90 MPH, DEALER DECLINED REMOVAL STATING THAT THE SPEED LIMITER IS A SAFETY FEATURE. *TT

DASHBOARD LIGHTS ON LEFT SIDE HAVE FAILED, ALSO, LIGHTS ON STEERING COLUMN. VEHICLE NOT TAKEN TO DEALER YET.*AK

ABS BRAKING LIGHT COMES ON DASHBOARD INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. MANUFACTURER WAS NOTIFIED. *AK

WHILE DRIVING 5 MPH ANOTHER VEHICLE DRIVING 4O MPH HIT CONSUMER'S VEHICLE ON FRONT END. UPON IMPACT, NEITHER AIRBAG DEPLOYED. VEHICLE WAS TOTALLED, CONSUMER SUFFERED MINOR INJURIES. *AK

"MARBLE" ENGINE NOISE GETTING WORSE. *AK

HIGH BEAM FOG LIGHT WIRES ARE COMING OUT AND CAUSING FOG LIGHT TO BE INOPERATIVE. LICENSE PLATE SOCKET BULB HAD TURNED COPPER WIRES BLACK.*AK

THE REAR ABS BRAKE SYSTEM CAUSES THE VEHICLE TO HAVE A VERY LONG STOPPING DISTANCE. YOU GET THE FEELING THAT YOU ARE NOT GOING TO STOP IN TH DISTANCE NEEDED. VERY CLOSE NEAR ACCIDENTS MANY TIMES. EXCESSIVE FRONT BRAKE WEAR AND REPAIR REQUIRED.*AK

PE00 020; ALL FOUR TIRES HAD TO BE REPLACED. FIRESTONE WILDERNESS, HT TIRES. *AK

ALL FOUR TIRES HAD TREAD SEPARATION. *AK

STOPPED AT RED LIGHT WITH LEFT TURN SIGNAL ON. TURN SIGNAL INDICATOR ON DASH WENT DIM, BUT NOT OUT COMPLETELY. A FEW SECONDS LATER SMOKE STARTED COMING OUT FROM THE TOP OF THE STEERING COLUMN AROUND THE OPENING FOR THE HAZARD LIGHT ACTIVATION SWITCH. SHUT OFF THE ENGINE, PUSHED TRUCK OFF TO THE SIDE; WAITED ABOUT 15 MINUTES, STARTED BACK UP, NO FURTHER INDICATION OF PROBLEM (HOWEVER, DID NOT USE TURN SIGNALS AGAIN FOR REMAINDER OF TRIP: ~5 MILES).*AK

WHILE TRAVELING 60-65MPH ON HIGHWAY FIRESTONE, WILDERNESS HT TIRES, SIZE P225R70R15, DOTW2UU1P0, ORIGINAL EQUIPMENT WITH TWENTY-TWO THOUSAND MILES ON THEM EXPERIENCED A TREAD SEPARATION, DEALER HAS BEEN CONTATCED BUT REFUSES TO REIMBURSE FOR DAMAGE AND TIRES TO VEHICLE. *AK *NLM

SEATBACK MAKES POPPING NOISES. SEATBACK SEEMS LIKE IT'S GIVING AWAY, AND WIRES ARE COMING THROUGH THE SEAT. CONSUMER FILLED OUT A FORM AT DEALER, BUT MANUFACTURER WILL NOT HELP PAY FOR REPAIRS DEALER NEVER LOOKED AT THE SEAT.*AK

WHEN SHIFTING INTO FIRST 3 GEARS GEARSHIFT PUSHES BACK FIRST. THEN, IT GOES IN GEAR, AND VEHICLE LURCHES FORWARD. CONSUMER HAS TAKEN VEHICLE TO DEALER 5 TIMES. DEALER HAS REPLACED YOKE AND THE SYNCHRONIZER. HOWEVER ,THIS DID NOT REMEDY PROBLEM.*AK

WHILE DRIVING 25 TO 35 MPH VEHICLE HIT A TELEPHONE POLE HEAD-ON, AND AIR BAGS DID NOT DEPLOY. VEHICLE HAD A FRONTAL IMPACT.*AK

THE FRONT RIGHT TIRE BLEW OUT WHILE DRIVING ON AN INTERSTATE. AN ACCIDENT DIDN'T OCCUR, LUCKILY I WAS ABLE TO GET OFF THE ROAD WITHOUT INJURY. THE TIRE BLEW OUT ON THE SIDE, NOT ON THE TREAD. MY FORD DEALER WOULD NOT COVER THE CHARGE OF A NEW TIRE AND REFUSED TO HEAR MY CONCERNS. I AM CONCERNED BECAUSE OF THE FIRESTONE WILDERNESS TIRE PROBLEMS THAT HAVE BEEN ONGOING AND WANT TO MAKE MY INCIDENT KNOWN. I STILL HAVE THE TIRE FOR EVIDENCE.*AK (TIRESIZE: P22570R15)

ONE OF THE BOLTS HOLDING THE BRAKE CALIPER EITHER SHEARED OFF OR FELL OUT. THE BRAKE CALIPER ROTATED AND CONTACTED THE WHEEL. THIS CONTACT CRACKED THE WHEEL, RESULTING IN NEARLY INSTANTANEOUS DEFLATION OF THE TIRE AND LOCKED THE WHEEL.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

PE00 0200; LEFT REAR TIRE TREAD WAS BEGINNING TO SEPARATE. TIRE WAS FIRESTONE,WILDERNESS HT, 1P2049#W2KC. THERE WAS NO INCIDENT, AND FIRESTONE WAS NOT NOTIFIED.*AK TIRE SIZE WAS P205/75R14, CONSUMER REPLACED ALL TIRES, THE FAILED TIRE HAD A TREAD DEPTH OF 3/32 INCH COMPARED TO 7/32 INCH. *SLC

I WAS DRIVING MY FORD RANGER XLT 1999 PICKUP ON A FOUR LANE ROAD ON 28 JULY 2001. THE ROAD WAS DRY AND AIR TEMPERATURE WAS ABOUT 80 DEGREES FARENHEIT. I WAS TRAVELING AT APPROXIMATELY 60 MILES AN HOUR WHEN MY PASSENGER REAR TIRE BLEWOUT. THE WHOLE TREAD SEPARATED ROM THE SIDEWALLS. I TOOK THE TIRE TO THE FIRESTONE DEALER AND THE EMPLOYEE DIDN'T THINK IT WAS A BIG ISSUE AND OFFERED A REPLACEMENT FOR $50. ALTHOUGH THIS TIRE ISN'T ONE OF THE RECALLED ONES, I FEEL THAT THE FAILURE I EXPERIENCED IS SIMILAR TO THE WILDERNESS AT FAILURES. MY CONCERN IS THAT THESE TIRES AREN'T SAFE. I REPLACE ALL THE TIRES ON MY PICKUP AT MY EXPENSE. FORTUNATELY, IN THIS CASE THE ROAD TRAFFIC WAS LIGHT AND I WAS ABLE TO COAST TO A STOP WITHOU APPLYIN THE BRAKES. THE SITUATION MIGHT HAVE BEEN DIFFERNENT HAD THE BLOWOUT OCCURED FIVE MINUTES LATER WHEN I WOULD HAVE BEEN ON INTERSTATE 95 DRIVING 70 MILES PER HOUR ON A CROWED ROAD. I AM SUBMITTING THIS REPORT BECAUSE THERE MIGHT BE PROBLEM WITH THIS MODEL OF TIRES. I DON'T THINK THE FIRESTONE DEALERSHIP DID THEIR JOB AND WEREN'T INTERESTED IN ANY OF THE DETAILS. DAN PIETZ. *AK (DOT NUMBER: W2UUIPO 10 TIRESIZE: P225/70R15)

DRIVING ON I-17 NB NORTH OF CAREFREE HWY AT 75 MPH. TIRE MADE A HIGH PITCHED NOISE, WHICH SOUNDED LIKE WIND BUFFETING THE TRUCK BED. THIS LASTED FOR ABOUT 10 SECONDS AND THEN THE RIGHT REAR TIRE EXPLODED AND WE WERE IMMEDIATELY DRIVING ON THE RIM. THE ENTIRE SIDEWALL SEPARATED FROM THE TREAD. I HAD PREVIOUSLY TRIED TO GET THE DEALER TO REPLACE THE TIRES BECAUSE OF EXCESSIVE VIBRATION AT HIGH SPEED. IT FELT LIKE THE STEEL BELTS HAD SEPARATED. THEY OFFERED TO SELL ME NEW TIRES, BUT REFUSED TO REPLACE THESE. UNABLE TO AFFORD NEW TIRES I CONTINUED TO DRIVE WITH THESE. I HAVE SEVERAL PICTURES OF THE FAILED TIRE.*AK (DOT NUMBER: W2UU TIRESIZE: P225/70R15)

SIDEWALL SEPARATION TYPICAL OF OTHER RECALLED TIRES. PLEASE RECALL THESE ASAP. *AK (TIRESIZE: 225/70R/15)

WHILE VEHICLE WAS PARKED BACK SLIDING WINDOW SHATTERED INTO SEVERAL PIECES WITHOUT WARNING. CONTACT DEALER, AND DEALER STATED THERE WAS NOTHING TO BE DONE. PLEASE ADD VIN. *AK

I HAVE HAD MY TRUCK IN THE SHOP 15 TIMES FOR THE SAME THING, ALL THEY TELL ME IS THERE IS NOTHING WRONG, AND I STILL CANT DRIVE IT !!!! I HAVE SPENT OVER $3,000 ON RENTAL CARS, CAN YOU PLEASE HELP ME???????????????3000. NO SAFETY DEFECT STATED. *AK

VEHICLE WAS GOING 70MPH AND SHUT DOWN. SPEED SENSOR SIGNALS IS NOT TO MOVE AT LOW AND HIGH SPEEDS. ONCE IT SHUTS DOWN, IT CAN START BACK UP. IT COST THE CONSUMER $200 TO REPLACE SPEED SENSOR.*AK TRANSMISSION FAILED TOO. *YH

STRUCK THE SIDE OF A CAR THAT TURNED BLIND IN FRONT OF ME AT 50 MPH TOTALLING BOTH VEHICLES. HAD MY HANDS ON STEERING WHEEL AT 10 AND 2 OCLOCK. BENT STEERING COLUMN FORWARD SLIGHTLY FROM IMPACT. AIR BAGS DID NOT GO OFF!! HAD SEATBELT STRAP SORENESS FOLLOWING. POLICE AND FIRE RESCUE PERSONNEL WERE SURPRISED THAT AIR BAG DID NOT DEPLOY. REPORTED TO MORRIES MANAGER - TOLD THEY WOULD CONTACT ME - THEY NEVER DID. ALSO REPORTED TO INSURANCE REP.*AK

I HAVE REPORTED THIS PROBLEM TO FOR. THEY EVEN REPLACED MY TIRES. NOW THE NEW TIRES ARE CUPPING. I HAVE NOT HAD THE EXTREME VIBRATIONS AFTER MY TRUCK WAS REAPAIRED FROM THE ACCIEDENT. *AK( DOT NUMBER: )

DEALER/MANUFACTURER WILL NOT REIMBURSE COST OF TIRES SINCE THEY WERE REPLACED PRIOR TO 8/1/2000. IF THEY HAD NOT BLOWNOUT THEY WOULD HAVE BEEN COVERED. UNFAIR ARBITRARY CUTOFF DATE OF 8/1/2000. ALL TIRES ARE COVERED IF STILL ON VEHICLE YET NOT COVERED IF OFF THE VEHICLE. *AK (TIRESIZE: P245R75X16)( DOT NUMBER: TIRE SIZE: P245R75X16 )

1999 FORD RANGER XLT, THE PROBLEM IS YOUR DRIVING ALONG AND THE WINDSHIELD WIPERS START WORKING COMPLETE ON THERE OWN, WORK ABOUT 3 TO 4 MINUTES THEN IT GOES OFF. THIS HAPPENS ALL THE TIME WHILE YOU ARE DRIVING THE TRUCK. IVE TRIED TO TURN THEM OFF BY THE CONTROL SWITCH BUT IT DOES NOTHING. THATS ALSO THE HANDLE THAT THE TURNING SINGLES LIGHTS ARE ON, HAVE SEEN TO BE WORKING OKAY AT THIS TIME. CALLED RUSS DEAN FORD ABOUT THE REPAIR, THE DEALER SAID THERE WAS A PROGRAM TO REPLACE THE SWITCH BUT NOT A RECALL ABOUT REPLACING THE SWITCH. HE SAID THAT I CAN PAY $150 TO $200 TO HAVE IT FIXED AND IF THERE WAS A RECALL FORD WOULD PAY ME BACK. BUT THAT DOESNT HELP WITH THE PROBLEM AT THIS TIME. RESEARCHED THE INTERNET UNDER FORD MOTOR CREDIT SERVICE BULLETINS FOR 1999 FORD TRUCK RANGER 4WD  THIS INFORMATION TECHNICAL SERVICE BULLETINS OR RECALLS NUMBER: 00-9-6, ISSUE DATE: MAY 2000, TSB TITLE: FRONT WIPERS OPERATE WHILE SWITCH IS IN OFF POSITION. *AK

WHEN APPLYING ACCELERATOR PEDAL WILL STICK. HAS TO PRESS VERY HARD TO GET VEHICLE TO RESPOND. THIS HAPPENED BEFORE, IN APRIL 1999. AT THAT TIME, DEALER REPLACED THROTTLE BOX. A BOLT WAS STRIPPED AND CAUSED THROTTLE CABLE TO STICK. THIS WAS DONE UNDER WARRANTY.*AK

THE BRAKE ROTORS AND REAR BARKE DRUMS ARE VERY PRONE TO RUST. ROTORS RUST VERY BADLY ON THE COLLING VANES AND A LOT OF RUST BUILDS UP OUT SIDE OF THE WEAR SURFACES ON BOTH THE ROTORS AND DRUMS. RESULTING IN BRAKES FREEZING UP DURING COLD TEMPERATURE. THE MATERIAL IN THESE ROTORE ARE POOR QUALITY.

WHILE TRAVELING 70MPH VEHICLE STARTED TO PULL TO RIGHT AND VIBRATED JUST BEFORE FRONT RIGHT TIRE BLEWOUT. STOPPED VEHICLE AND CHECKED TIRE. NOTICE ENTIRE SIDEWALL WAS BUSTED AROUND WHERE IT MEETS THE TREAD, WHICH WAS STILL WAS INTACT. *AK FIRESTONE WILDERNESS HT, P225/70R15 100S, DOT NUMBER W2UU1P0478, *SLC

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40 MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. DEALER HAS BEEN NOTIFIED. *AK

WHILE TRAVELLING ON INTERSTATE 25 NORTHBOUND NEAR ALBUQUERQUE, REAR AXLE BROKE ON THE RIGHT REAR OF THE VEHICLE. RIGHT REAR WHEEL WITH WHEEL & PART OF AXLE SEPARATED, CAUSING MULTIPLE ROLLOVER OF THE VEHICLE. DRIVER WAS SEVERELY INJURED AND THE TRUCK WAS TOTALLED. NO AIR BAGS DEPLOYED IN THE VEHICLE ALTHOUGH THERE WAS SIGNIFICANT FRONT END IMPACT ON THE DRIVER'S SIDE OF THE VEHICLE.

WITHOUT ANY INDICATION OR CONSUMER TURNING SWITCH ON WINDSHIELD WIPERS WOULD TURN ON. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

THE CONSUMER HAD REQUESTED THE FIRESTONE TIRE COMPANY FOR REFUND OF FOUR DEFECTIVE TIRES WHICH ARE ON RECALL P235/75R15, BUT FIRESTONE HAS NOT REIMBURSED CONSUMER YET. (ATTORNEY FOR CLIENT) *YH