I ORDERED AND PURCHASED THIS VEHICLE NEW 9/2016 FROM MY FORD DEALER LIST $48,470. THIS VEHICLE HAS FROM FACTORY 20 INCH WHEELS WITH NON RUN FLAT TIRES. AFTER HAVING TIRE FAILURE I LEARNED THERE IS NO SPARE TIRE THAT CAME WITH THE VEHICLE SO I CALLED THE DEALER AND THEY SAID I NEEDED TO BUY A SPARE DONUT SPARE TIRE WHICH FITS IN TRUNK WELL. UNFORTUNATELY THE DONUT SPARE TIRE FROM FORD DOES NOT FIT ON REAR WHEELS OF MY VEHICLE WITH 20 INCH WHEELS PER FORD ENGINEERS IN DETROIT. PER FORD DEALER THERE IS NO FIX FOR MY PROBLEM BECAUSE RUN FLAT TIRES DO NOT EXIST IN THIS SIZE. MY WIFE WON'T DRIVE AND I CAN NOT DRIVE VEHICLE AS INTENDED AND ON TRIPS DUE TO THIS ISSUE. I CONSIDER THIS A SERIOUS SAFETY ISSUE AND MANUFACTURERS SHOULD NOT BE ALLOWED TO SELL A VEHICLE WITHOUT PROVIDING A SPARE TIRE FOR THE VEHICLES THEY BUILD. A FLAT BED TOW TO GET A NEW TIRE( WHEN THEY CAN LOCATE ONE) AND A CAN OF GOOP IN TRUCK IS FORDS SOLUTION.....UNACCEPTABLE
2017 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
CAR HAS AUDIBLE CLUNKING NOISE WHEN SHIFTING FROM GEAR TO GEAR. MANUAL TRANSMISSION.
I HAD GOTTEN INTO MY CAR TO DRIVE AND HAD NOTICED MY STEERING WHEEL CAME LOOSE FROM ITS MOUNTING POINT. I WAS ABLE TO WIGGLE THE STEERING WHEEL BACK AND FOURTH WHILE STATIONARY AND PARKED, BUT WAS ABLE TO ALSO DO THIS WHILE DRIVING AND WHILE TURNING IT WAS VERY LOOSE AS WELL. THIS HAPPENED SUDDENLY AS HOURS PRIOR DROVE WITH NO PROBLEM. UPON VISITING THE FORD DEALERSHIP IMMEDIATELY THE NEXT DAY I WAS TOLD I WOULD HAVE TO WAIT AN ENTIRE WEEK BEFORE I WOULD BE ABLE TO GET AN APPOINTMENT. I HAD TO GO HOME AND FIX IT MYSELF. THE NUT THAT MOUNTS THE STEERING WHEEL WAS LOOSE AND THERE WAS ALMOST NO FACTORY LOCKTITE.
THE REAR VIEW CAMERA SOMETIMES WORKS AND SOMETIMES DOES NOT. WHEN BACKING UP, THE CAMERA SCREEN GOES BLACK
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE NECK AND SHOULDERS IN THE FORM OF STIFFNESS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
WE PURCHASED OUR NEW MUSTANG FROM HASTING'S FORD IN GREENVILLE, NC IN NOV 2017 FOR MY WIFE'S BIRTHDAY. THIS WAS OUR FOURTH MUSTANG AND WE REALLY LOVED THE MUSTANG UNTIL THIS PURCHASE. ON DEC 13TH 2017 MY WIFE WAS DRIVING IN A 20 MPH ZONE AND MADE A RIGHT TURN AT ALMOST A STOP AND THE ACCELERATOR SUDDENLY SPED UP ON ITS OWN WHICH CAUSED HER TO GO UP ON THE CURB AND HIT A BUILDING. THE CAR STOPPED AND SHE PUT IT IN REVERSE AND IT DID IT AGAIN. SHE FINALLY TURNED THE CAR OFF. WE HAD IT TOWED TO THE BODY SHOP, WE CHECKED THE CAR MAT AND IT DID NOT CAUSE THE PROBLEM. THE BODY SHOP TOOK IT TO A LOCAL FORD DEALER AND THEY CHECKED THE COMPUTER AND STATED THAT THERE WERE NO CODES LISTED. WE RESEARCHED AND IT STATES THAT IT THE THROTTLE BODY FAILS THAT THERE WOULD BE NO CODE SENT. WE CONTACTED THE DEALER HASTING'S FORD AND THEIR COMMENT WAS THAT NO RECALLS WERE ON THE VEHICLE AND THAT WAS THEIR RESPONSE. WE CALLED FORD AND THEIR RESPONSE WAS THAT THEY HOPE IT WOULD NOT HAPPEN AGAIN. WE HAD THE CAR DAMAGE FIXED OVER $10,000.00 FOR THE REPAIRS FOR A CAR THAT HAD 497 MILES ON IT. NOW WE HAVE A NEW CAR THAT MAY KILL US ONE DAY BUT AS FORD STATED THEY HOPE IT DOESN'T HAPPEN AGAIN.
WHEN PULLING OUT OF A PARKING LOT THE CAR ACCELERATED TO FULL THROTTLE BY ITSELF. I PUT THE BRAKES ON AS HARD AS I COULD. IT HAD NO AFFECT ON STOPPING THE CAR OR EVEN SLOWING IT DOWN. THE CAR WENT OVER THE MEDIAN AND WAS HEADING EASTBOUND IN THE WESTBOUND LANES OF TRAFFIC. I SWERVED TO THE LEFT TO AVOID HITTING A COMMERCIAL TRUCK HEAD ON. THEN I HAD TO SWERVE TO THE RIGHT TO AVOID ANOTHER CAR HEAD ON. THE CAR WENT BACK OVER THE MEDIAN. THE CAR ENDED UP GOING OVER ANOTHER CURB INTO A FIELD BESIDE THE FREEWAY ENTRANCE RAMP.IT THEN WENT TO THE LEFT HITTING A FREEWAY CONSTRUCTION SIGN. AFTER HITTING THE SIGN IT CAUSED THE CAR TO ROTATE 180 DEGREES IN MIDAIR COMING DOWN ONTO THE RIGHT FRONT OF THE HOOD AND THEN LANDING ON THE RIGHT SIDE OF THE CAR.IT THEN ROLLED ONTO THE ROOF AND CONTINUED TO ROLL ANOTHER 180 DEGREES LANDING BACK ON ITS WHEELS RESULTING IN A FULL 360 DEGREE ROTATION.
T HE VEHICLE HAS BEEN BALANCE THE WHEELS AT LEAST 4 TIMES IN THE LAST 2 MONTHS ALSO REPLACED BOTH FRONT ROTORS THE VEHICLE HAVE A VIBRATION ON THE STEERING WHEEL AROUND 50 TO 60 MILES AN HOUR ALSO HAVE A PINGING METAL SOUND WHEN YOU SHIFT ..ALSO A WOBBLE IN BETWEEN 5 TO 10 MILES AN HOUR A RIGHT REAR TIRE WAS REPLACED NO CHANGE THE VEHICLE HAVE ONLY 2200 MILES ONE FORD MECHANIC FEELS AFTER CONFIRM MY CONCERNS THAT COULD BE DRIVE LINE RELATED . DESPITE MY CONCERNS FORD IS CONTACTING AN ENGINEER TO LOOK AT THE CAR DONT KNOW WHEN EVEN AFTER A MECHANIC FOUND THIS .WHAT TO ME COULD BECOME A SAFETY ISSUE .CONTACTED FORD CORP STILL WAITING WHEN ANYONE WILL FIX MY CAR .I AM ANGRY OF THE LACK OF CARING FROM FORD DEALERS .THERE MANY FORD MUSTANG OWNERS WITH THIS PROBLEM .
TAKATA RECALL - MY 2007 MUSTANG WAS IDENTIFIED BY THE DEALER AND FORD MOTOR CO OVER A YEAR AGO NEEDING BOTH DRIVER AND PASSENGER SIDE AIRBAGS REPLACED UNDER THE TAKATA RECALL. I WAS ASKED TO BRING IT INTO THE SHOP LAST SPRING 2016 AND WAS INFORMED THEY HAD PARTS FOR THE DRIVERS SIDE ONLY AND WOULD BE CONTACTED WHEN PASSENGER SIDE PARTS WERE AVAILABLE. I HAVE RETURNED TO THE DEALERSHIP ON AVERAGE ABOUT EVERY THREE MONTHS CHECKING FOR THE PARTS FOR THE PASSENGER SIDE. AS OF TODAY 10-25-17 I STILL HAVE NOT RECEIVED THE ADDITIONAL AIRBAG PARTS NEEDED TO CORRECT THE FAULTY PARTS. THIS HAS BECOME VERY INCONVENIENT BECAUSE KNOW THE AIRBAG IS UNDER RECALL AND HAS PROBLEMS HAS INSTILLED A DEGREE OF FEAR IN BOTH MY WIFE AND I. MY WIFE HAS NOT WANTED TO RIDE IN THE CAR WITH A FAULTY AIRBAG ON HER SIDE OF THE CAR, WHICH I REALLY CAN'T BLAME HER. MY LAST VISIT TO THE DEALERSHIP RESULTED IN MY ASKING FOR THE FORD PARTS AND SERVICE MANAGERS INFORMATION WHICH I WAS DENIED, I ASKED TO SPEAK WITH THE DEALERSHIP GENERAL MANAGER AT AUTONATION FORD, 6850 HWY 121, FRISCO TX 75034, 972-335-5014, WHO NEVER ANSWERS HIS PHONE NOR RETURNS ANY PHONE MESSAGES. THIS IS VERY UNFORTUNATE FOR EVERYONE INVOLVED BUT MAINLY THE CUSTOMER WHO IS TECHNICALLY DRIVING A TIMEBOMB. MY WIFE IS REFUSING TO RIDE IN THE PASSENGER SEAT IN THE CAR FOR FEAR OF WHAT MIGHT HAPPEN IF WE WERE INVOLVED IN AN ACCIDENT, THE DEALERSHIP WON'T TALK ABOUT IT AND FORD HAS INSTRUCTED THE DEALERSHIPS NOT TO SHARE THEIR CONTACT INFO. OVER
THE REAR WINDOW DEFROSTER DOES NOT WORK
THE VEHICLE CAME STOCK WITH PERLLI P ZERO 275/40/R19'S SUMMER TRED ON REAR. I AM AN 80 YEAR OLD DRIVER AND DO NOT "BURNOUT" NOR RACE THE VEHICLE. AT 7,000 MILES THE TIRE TREAD HAD WORN TO THE INDICATORS TO REPLACE TIRES. THIS WAS NOTICED AFTER THE VEHICLE HAD DONE 180 DEGREE LOSS OF TRACTION SEVERAL TIMES. I RECENTLY HAVE REPLACED THESE TIRES WITH ALL SEASON TIRES AT 7250 MILES. PLEASE REFLECT THE PERLLIES ARE PRONE TO VERY PREMATURE WEAR.* * * THIS CHARACTERISTIC MAY CAUSE LOSS OF CONTROL AND SERIOUS INJURY, DEATH, AND PROPERTY DAMAGE.* * * THANK YOU
MY DRIVER SIDE AIR BAG DIDN'T DEPLOY WHEN I WAS IN A CAR WRECK ON SATURDAY OCTOBER 7, 2017..
LOSS OF POWER STEERING. STEERING ASSIST WARNING LIGHT CAME ON. THE VEHICLE WAS PARKED. WHEN I TRIED TO PULL OFF I COULD NOT STEER THE CAR.
TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE HER FIANC WAS DRIVING AT 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A DITCH. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HINGE FRACTURED, ALLOWING THE DOOR TO OPEN VIOLENTLY. THE CONTACT STATED THAT SHE WAS NEARLY THROWN OUT FROM THE VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND MEDICAL ATTENTION WAS SOUGHT HOWEVER, DUE TO HER PREGNANCY THE DOCTORS CHOSE NOT TO DO X-RAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VEHICLE WAS DESTROYED.
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/17*LJ *CN
WHEN ATTEMPTING TO BRAKE, MY FOOT SOMETIMES SLIPS OFF THE CHROME BRAKE PEDAL ONTO THE GAS PEDAL. DOES IT WITH WEARING SNEAKERS AND LEATHER SOLE SHOES. VERY, VERY DANGEROUS. I AM ATTEMPTING TO GET A RUBBER PAD PUT ON THE CHROME BRAKE PEDAL.
DEALER SOLD VEHICLE WITH STOP SALE RECALL.
AUTONATION CANTON OHIO SOLD ME A DANGEROUS CAR UNDER RECALL CAR CAN CATCH FIRE WHILE DRIVING DUE TO MAJOR ENGINE OIL LEAK. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ford Mustang → · Every Mustang year → · How the figures are calculated →