Page 7 of 10 · complaints 301–350 of 469

2012 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Vehicle Speed Control
Filed Mar 20, 201519,000 milesFL

ENTERING INTO TRAFFIC, THE CAR WILL GO INTO LIMP MODE. THERE WAS NO RESPONSE FROM THE GAS PEDAL AND THE CAR JUST CRUZED AT A SNAIL PACE. VERY DANGEROUS SITUATION, AS THE TRAFFIC WAS MOVING AND I BARELY MOVED OUT OF THE WAY. SINCE, I HAD 4 OCCURRENCES AND TAKEN IT TO THE DEALER. THEY WILL NOT WORK ON THE CAR UNLESS THE CHECK ENGINE SIGN STAYS ON. THE CAR COMPUTER WILL RESET EVERYTIME YOU START THE CAR. I HAD THE CAR TOW TO THE DEALER THE FIRST TIME AND SUBSEQUENT EVENTS, BUT AS I MENTIONED THE DEALER DID NOT WANTED TO RECOGNIZE THE SITUATION. *TR

Power Train
Filed Feb 25, 201515,900 milesKY

AS I WAS TRYING TO PUT MY CAR INTO 3RD GEAR IT WOULDN'T GO INTO GEAR. SO I HAVE TO SLOW DOWN IN ORDER TO PUT IT IN 2ND GEAR. ANOTHER TIME I HAD TO GO INTO 4TH. THIS IS VERY CONCERNING TO ME. *JS

Structure › Body
Filed Feb 10, 201568,000 milesMD

I WENT TO THE DEALER'S BODY SHOP TO GET AN ESTIMATE ON REPAIR AND WAS THEN TOLD THAT THE PROBLEM WAS DUE TO PROBLEMS WITH THE ALUMINUM/IRON CONTAMINATION DURING THE CAR ASSEMBLY AND THAT A NEW PAINT JOB WOULD ONLY BE A BAND-AID. BROUGHT PROBLEM TO DEALER AND WAS TOLD THEY WOULD DOCUMENT AND SEND TO FORD FOR RESOLUTION ... 3 MONTHS LATER I CONTACTED THE DEALER, AND NOTHING HAD BEEN DONE. ON THE 2ND VISIT, THEY DOCUMENTED THE PROBLEM AND SAID IT WOULD BE SUBMITTED TO FORD. THE RESULT WAS THAT FORD DENIED THE CLAIM BECAUSE IT WAS BEYOND THE 3 YEAR TERM. WHEN I RESEARCHED THE ALUMINUM CORROSION ISSUE I FOUND THAT SENDING A COMPLAINT TO FORD CUSTOMER SERVICE MIGHT ELEVATE THE CLAIM, I SENT A MESSAGE TO [XXX] AT FORD. SHE WAS VERY NICE AND SENT ME THE CONTACT INFO FOR MY AREA'S FORD CUSTOMER SERVICE REPRESENTATIVE, [XXX]. SHE LET ME KNOW SHE WAS CHECKING INTO THE PROBLEM BUT THAT THE ONLY REAL SOLUTION IS TO REPLACE THE HOOD. WHEN I HEARD BACK, SHE INFORMED ME THAT: "THE COST TO REPLACE THE HOOD OF YOUR MUSTANG WOULD COME TO APPROXIMATELY $2,483.32. I CAN ASSIST WITH 50% OF THIS REPAIR BUT NOT TO EXCEED $1,241.66 IN THE UNLIKELY EVENT THAT ADDITIONAL REPAIRS ARE NEEDED. I HAVE CONTACTED [XXX] AT APPLE FORD AND ADVISED HIM OF MY OFFER. I CAN HONOR THIS OFFER FOR UP TO 30 DAYS FROM TODAY." I CANNOT AFFORD TO PUT OUT MONEY TO FIX THIS AND FEEL THAT A PROBLEM ORIGINATING IN THE ASSEMBLY PLANT, WHICH HAS BEEN WELL DOCUMENTED, SHOULD NOT BE COVERED COMPLETELY BY FORD. IF THIS WERE A PROB

Power Train
Filed Dec 23, 201460,300 milesTX

DRIVING DOWN THE HIGHWAY FULL SPEED IN HEAVY TRAFFIC, AND ENGINE JUST SHUTS DOWN. WRENCH LIGHT AND CHECK ENGINE LIGHT COME ON. HAVE TO COAST THROUGH TRAFFIC TO PULL OFF TO THE SIDE OF THE ROAD AND STOP. RESTART THE CAR A COUPLE OF TIMES, AND THEN IT'S FINE. TOOK TO FORD DEALER, WHO SAID I HAD A BAD THROTTLE BODY. CHARGED OVER $800 TO REPAIR. COMPLETELY LOSING POWER WHILE DRIVING DOWN THE HIGHWAY IS DEFINITELY A SAFETY ISSUE! FORD HAS AGREED TO FIX DEFECTIVE THROTTLE BODIES ON OTHER MODELS, BUT NOT THE MUSTANG. THIS REALLY LOOKS LIKE THE SAME PROBLEM, AND SHOULD BE ADDRESSED BY FORD. *TR

SteeringCrash
Filed Dec 5, 201424,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WAS MAKING A LOUD METAL-ON-METAL GRINDING NOISE. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PASSENGER'S SIDE BALL JOINT, BUSHINGS, SUSPENSION, SHOCKS AND BOTH CONTROL ARMS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE DAYS LATER. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER WAS CONTACTED AND ADVISED THAT A FIELD ENGINEER WOULD FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER ALSO ADVISED THAT WHEN THE CONTROL ARMS WERE REPLACED, THEY WERE NOT REPLACED WITH THE ORIGINAL EQUIPMENT MANUFACTURER PART BECAUSE THEY WERE FOUND TO BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Engine
Filed Nov 10, 201464,700 milesTX

WHILE MY SON WAS DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY DECELERATED, DOWN TO ABOUT 20 MPH, FORCING HIM TO LIMP TO THE SIDE OF THE FREEWAY, WHERE THERE WAS NO SHOULDER. AFTER TURNING THE VEHICLE OFF, LETTING IT SIT FOR A MINUTE, AND TURNING IT BACK ON, IT ACCELERATED FINE. I TOOK IT TO THE FORD DEALERSHIP, WHERE IT WAS DIAGNOSED AS A FAULTY THROTTLE BODY AND MOTOR ASSEMBLY. IT COST $683.32 TO REPAIR. I GOOGLED THE PROBLEM AND FOUND THAT MANY FORD MODELS HAVE HAD THIS PROBLEM, BUT THE MUSTANG HAS NO EXTENDED WARRANTY FOR THIS SAME PROBLEM LIKE THE FUSION AND A FEW OTHER MODELS DO. THIS WAS TERRIBLY DANGEROUS. MY SON COULD HAVE BEEN KILLED. *TR

Power Train
Filed Nov 5, 201442,750 milesTX

ON OCT 30, 2014 I WAS SHIFTING TO 2ND GEAR AND THE ENGINE BUCKED, LOST SPEED, THEN THE "WRENCH" SYMBOL ILLUMINATED, INDICATING THE LIMP HOME MODE ACTIVATED. I PULLED INTO A PARKING LOT, SHUT OFF THE ENGINE AND RESTARTED IT AND THE LIGHT WENT OUT. I DROVE IT TO AN AUTO SHOP AND THEY COULD NOT DETECT A MALFUNCTION CODE. TODAY, NOV 5, 2014 WHEN LEAVING MY NEIGHBORHOOD, THE SAME LOSS OF SPEED OCCURRED IN 2ND GEAR AND THE WRENCH AND CHECK ENGINE LIGHT CAME ON. I DROVE BACK TO THE LOCAL AUTO SHOP AND THEY DETERMINED THE THROTTLE BODY WAS DEFECTIVE. THE SOLENOID WAS BAD. FORTUNATELY, MY INCIDENTS HAPPENED AT A LOW SPEED. THIS COULD BE CATASTROPHIC AT HIGH SPEED, RUNNING THE RISK OF A HIGH-SPEED, REAR-END COLLISION. *TR

Electronic Stability Control (esc)
Filed Oct 9, 201430,200 milesTX

DRIVING ON HIGHWAY AS I WAS EXITING THE CAR POWERSTEERING GAVE OUT AND WAS LEFT WITH NO MANUBILITY. WAS ABLE TO POWER THRU AND GET TO THE DEALER RIGHT AT THE CORNER OF THE EXIT. DEALER SAID IT DID PART WAS NOT COVERED UNDER POWER TRAIN WARRANTY BECAUSE TECHNICALLY IT DOES NOT MAKE THE CAR MOVE. BUT WITH OUT IT YOU CAN'T MOVE THE CAR NO POSSIBLE STEERING. DEALER SAID THEY HAD THE PART IN STOCK DUE TO OTHER 2012 MUSTANGS WITH SAME PROBLEM ALSO FOUND OUT THAT THE FOCUS AND F150 HAVE HAD THE SAME PROBLEMS AND HAVE BEEN CALLED BACK. *TR

Exterior Lighting
Filed Sep 30, 201424,000 milesNY

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE REAR DRIVER SIDE MARKER LIGHT WAS CORRODED. THE CONTACT REPLACED THE BULB, BUT IT FAILED TO ILLUMINATE DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Structure › Body
Filed Sep 29, 201455,000 milesPA

THE LEADING EDGE OF THE HOOD IS SHOWING SIGNS OF CORROSION UNDER THE PAINT. FORD KNOWS OF THE PROBLEM AND WILL NOT COVER THE DEFECT PAST THE STANDARD RUST THROUGH WARRANTY MILEAGE. *TR

Power Train
Filed Sep 29, 201421,900 milesWA

TODAY WHILE TRYING TO ACCELERATE AT A INTERSECTION AND SHIFT FROM 1ST TO 2ND GEAR THE TRANSMISSION WOULDN'T LET ME INTO 2ND. NOW IF THIS JUST HAPPENED ONCE I WOULD LET IT GO BUT THIS HAS HAPPENED SEVERAL TIMES. THIS IS A BIG SAFETY ISSUE CONSIDERING IT CAUSES MY CAR TO SLOW WHILE I'M TRYING TO GET INTO GEAR WITH TRAFFIC COMING AT ME. THIS NEEDS TO BE RESOLVED BEFORE SOMEONE DIES. I'M NOT THE ONLY PERSON WHO HAS COMPLAINED ABOUT THIS ISSUE. *TR

Electrical System
Filed Sep 28, 201430,100 milesCA

ELECTRONIC THROTTLE BODY FAILURE. DASH LIGHT CAME ON AS VEHICLE STARTED LIMPING TO STOP IN TRAFFIC. *TR

Power Train
Filed Sep 9, 201445,100 milesFL

I HAD JUST LEFT MY HOUSE AND PULLED OUT ONTO THE ROAD. AS THE VEHICLE STARTED TO ACCELERATE, THE CAR SUDDENLY SHOOK AND SHUDDERED AND WOULDN'T RESPOND TO THE GAS PEDAL. THE WRENCH SYMBOL CAME ON THE DASH. THE CAR WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND WOULDN'T GO OVER 3 OR 4 MILES AN HOUR. I PUT ON THE HAZARD LIGHTS, AS THERE WERE VEHICLES COMING UP BEHIND ME ON THE TWO-LANE ROAD AND THEY HAD TO GO AROUND ME. IT WAS VERY SCARY NOT BEING ABLE TO CONTROL THE CAR AND GET OUT OF THE WAY OF OTHER VEHICLES. THIS WAS THE FIRST INCIDENT WITH THE VEHICLE, NO PRIOR WARNING OF ANY ISSUES. PRELIMINARY RESEARCH SHOWS THAT OTHER FORD VEHICLES HAVE HAD ISSUES WITH THROTTLE BODY FAILURES, WITH VERY SIMILAR DESCRIPTIONS TO THIS ISSUE WITH MY 2012 FORD MUSTANG.

Fuel/Propulsion System
Filed Sep 6, 201439,000 milesFL

AT APPROXIMATELY 60 MPH ON I-295 IN MODERATELY HEAVY TRAFFIC, THERE WAS AN AUDIBLE "CLUNK" AND VEHICLE IMMEDIATELY BEGAN DECELERATING. PRESSING ON THE GAS PEDAL DID NOT POWER THE VEHICLE. DRIVER WAS ALREADY IN THE FAR RIGHT LANE PREPARING TO EXIT, SO SAFELY MADE IT TO THE SHOULDER. HAD DRIVER BEEN IN ANOTHER LANE, THERE WOULD BE SIGNIFICANT RISK OF COLLISION AS THE VEHICLE LOST POWER SO QUICKLY. VEHICLE WAS TOWED TO FORD DEALER, WHO REPORTED THAT THE THROTTLE BODY HAD FAILED. FORD DENIED THAT THROTTLE BODY FAILURE WAS A COMMON ISSUE WITH THE MUSTANG, ALTHOUGH IT HAS BEEN IN SEVERAL OTHER FORD MODELS. *TR

Engine
Filed Jul 29, 201452,000 milesFL

2012 FORD MUSTANG THROWS CHECK ENGINE LIGHT AND WRENCH GOING INTO "LIMP MODE" (CAR CUTS ALL ACCELERATION, AND JUST IDLES). I HAD TO PULL TO THE SIDE OF THE ROAD, AND SHUT VEHICLE OFF. VEHICLE RETURNED TO NORMAL AFTER ONE OR TWO TURN ONS. THIS WILL OCCUR EVERY OTHER DAY, AND MULTIPLE TIMES IN A DAY. VERY DANGEROUS IF IT WAS TO HAPPEN WHILE MERGING IN TRAFFIC. THIS IS NOT COVERED UNDER FORD POWERTRAIN OR EMISSIONS WARRANTY, THEY CLAIM THAT IT IS AN "ATTACHMENT" TO THE ENGINE, NOT A PART OF IT. THIS ISSUE HAS CAUSED THEM TO EXTEND THEIR WARRANTIES ON THE FORD ESCAPE AND FUSION, BUT NOT THEIR OTHER VEHICLES AFFECTED BY THIS ISSUE. THEY HAVE QUOTED ME $700 DOLLARS TO COMPLETELY REPLACE THE THROTTLEBODY. THIS IS A VERY DANGEROUS ISSUE, THAT IS LINKED TO MORE THAN JUST THE FORD ESCAPE AND FUSION, AND FORD HAS NOT GIVEN THEIR OTHER VEHICLES OWNER'S THE SAME WARRANTY. *JS

Electronic Stability Control (esc)
Filed Jul 26, 201462,500 milesVA

THE 2012 MUSTANG IS EQUIPPED WITH AN SYSTEM CALLED ADVANCTRAC. IT IS AN ELECTRONIC STABILITY CONTROL SYSTEM THAT WORKS IN COORDINATION WITH THE ELECTRONIC ASSISTED POWER STEERING. THIS MORNING WHILE DRIVING MY CAR TOTALLY SHUT DOWN NOSE DIVED AND TURNED RIGHT BACK ON. WHEN IT RETURNED TO POWER THE ADVANCTRAC SYSTEM HAD TOTALLY SHUT. THE WHEEL WAS IMPOSSIBLE TO TURN DUE TO THE ELECTRONIC SYSTEM SHUTTING DOWN. HAD THIS BEEN IN A CORNER AT SPEED ON A HIGHWAY I WOULD HAVE CERTAINLY LEFT THE ROAD. UPON INVESTIGATING MY CAR I FOUND A BLOWN 100AMP FUSE BY MY BATTERY. THIS IS EXTREMELY DANGEROUS. ALL ANYONE NEEDS TO DO IS HIT THE INTERNET AND SEE THE NUMBER OF PEOPLE THAT HAVE HAD THIS EXACT ISSUE WITH THIS CAR. BE IT FROM THE FUSE OR SOMETHING ELSE THIS SHUTDOWN IS FREQUENT. IN LIEU OF RECENT ISSUES WITH GM I CANNOT BELIEVE THAT FORD IS IGNORING THIS. THIS CAN AND COULD BE A VERY DANGEROUS SITUATION FOR ANYONE. I CONTACTED FORD AND THE DEALER TODAY AND THEY BLEW ME OFF SO NOW I AM CONTACTING YOU. HOPEFULLY I AM NOT THE ONLY ONE THAT HAS HAD THIS ISSUE. *TR

Power Train
Filed Jul 7, 201424,500 milesIL

ACCORDING TO MY FORD DEALERSHIP, THE SYNCHRONIZERS BETWEEN 1ST AND 2ND BEARS FAILED. I HAVE HAD SEVERAL ISSUES WITH THIS TRANSMISSION PREVIOUSLY, CAUSING THE CAR TO FAIL TO SHIFT WHILE ACCELERATING. THIS IS INCREDIBLY DANGEROUS, AS FAILURE TO ACCELERATE WHILE MERGING INTO TRAFFIC WOULD HAVE BEEN CATASTROPHIC. THANKFULLY, I WAS IN A PARKING LOT WHEN MY TRANSMISSION FAILED. *JS

Electrical System
Filed Jul 1, 201463,000 milesGA

MY 2012 FORD MUSTANG HAS BEEN EXPERIENCING PROBLEMS STARTING WITH THE VEHICLE IN THE PARK POSITION. ALL OF THE APPROPRIATE LIGHTS ON THE DASH COME ON, BUT THE CAR WILL NOT CRANK UNTIL I PLACE THE GEAR SHIFT LEVER INTO THE NEUTRAL POSITION. THIS HAPPENS WITH THE CAR PARKED ON LEVEL GROUND AND THE EMERGENCY BRAKES APPLIED AND I HAVE VERIFIED THAT THE INDICATOR SHOWS THE P FOR PARK. AFTER, DOING RESEARCH I HAVE FOUND THAT FORD RECALLED SOME 2012/13 MUSTANGS FOR THE TRANSMISSION RANGE SENSOR (TRS) WHICH WAS NOT PROPERLY CALIBRATED AFFECTING THE STARTER INTERLOCK PREVENTING THE VEHICLE FROM STARTING UNTIL THE TRANSMISSION IS PLACED IN NEUTRAL. THE RECALL WAS 12C23, NHTSA # 12V190000, MY 2012 MUSTANG WAS NOT INCLUDED IN THIS RECALL, BUT I HAVE THE SAME PROBLEM WITH AN IMPROPERLY CALIBRATED (TRS). *TR

Engine
Filed Jun 18, 201422,000 milesLA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Engine
Filed Jun 18, 201422,000 milesLA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Jun 16, 201441,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY LOST POWER. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT THE VEHICLE FUNCTIONED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 09/02/14*LJ UPDATED 09/8/2014 *JS

Vehicle Speed Control
Filed Jun 11, 201441,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED DECELERATED TO 10 MPH AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED NORMALLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,000.

Power Train
Filed May 27, 201426,000 milesDC

THE CLUTCH WILL NOT RELEASE AT HIGH RPMS. THE SPEEDOMETER READS INCORRECTLY. THE DRIVERS SEAT IS LOOSE.

Structure › Body
Filed May 21, 201444,000 milesNY

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

Structure › Body
Filed May 21, 201444,000 milesNY

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

Structure › Body
Filed May 21, 201444,000 milesNY

AFTER WASHING MY CAR, I NOTICED THAT THE PAINT AROUND THE FRONT OF THE HOOD WAS BUBBLING. I TOOK IT TO MY DEALER AND THEY SAID THAT THE HOOD IS ALUMINUM AND THE PAINT HAS BEEN KNOWN TO BUBBLE AND WILL EVENTUALLY START TO FLAKE OFF. FORD HAS NOT DONE ANYTHING ABOUT IT. THE ONLY WAY TO FIX IT WOULD BE TO REPLACE THE HOOD. THIS IS HAPPENING ALL ALONG THE FRONT EDGE OF THE HOOD AT THIS TIME. MY CAR HAS 44,000 MILES ON IT, IS NOT DRIVEN IN THE WINTER AND GARAGED ALMOST EVERY NIGHT. IT REMINDS ME OF THE 1989 MUSTANG I HAD THAT FORD ENDED UP HAVING TO REPAINT BECAUSE OF THE BAD PRIMER. PLEASE MAKE FORD OFFER A RECALL ON THIS. AFTER CHECKING THEIR WARRANTY GUIDE, IT STATES THAT "YOUR VEHICLE?S BODY SHEET METAL PANELS ARE COVERED FOR AN EXTENDED CORROSION COVERAGE PERIOD, WHICH LASTS FOR FIVE YEARS, REGARDLESS OF MILES DRIVEN. THE EXTENDED WARRANTY COVERAGE ONLY APPLIES IF A BODY SHEET METAL PANEL BECOMES PERFORATED DUE TO CORROSION DURING NORMAL USE DUE TO A MANUFACTURING DEFECT IN FACTORY-SUPPLIED MATERIALS OR FACTORY WORKMANSHIP." MY DEALER SAID THEIR HAS TO BE A HOLE IN THE HOOD IN ORDER FOR FORD TO DO ANYTHING ABOUT IT. *TR

Fuel System, Gasoline
Filed May 14, 201458,517 milesCA

FUEL SYSTEM PROBLEM: EVAPORATIVE EMISSIONS SYSTEM RELATED FAILURE, FUEL FILL NECK FAILURE (POSSIBLY AT CONNECTION TO FUEL TANK) AND UNKNOWN OTHER LEAK. DEALER CLAIMS NOT COVERED BY CALIFORNIA OR FEDERAL EMISSIONS REQUIRED WARRANTY. DEALER REPORTS SEEING FUEL FILLER NECK PROBLEMS ON MUSTANG AND OTHER FORD VEHICLES. (POSSIBLE CONCERN FOR FUEL OR VAPOR LEAKAGE, SAFETY RELATED CONCERN) MUSTANG USES "NASCAR" STYLE FUEL DOOR THAT IS CLEARLY SUSPECT, DOESN'T STAY SEALED TIGHT, OPENS UNEXPECTEDLY AND ALLOWS RAW FUEL EMISSIONS INTO ATMOSPHERE. PRIOR SOFTWARE PATCH APPLIED TO ECM DUE TO NASCAR STYLE FUEL DOOR AT 2,900 MILES. *TR

Vehicle Speed Control
Filed May 13, 201444,354 milesTX

DURING ACCELERATION TO PULL INTO TRAFFIC ON A HWY WITH VEHICLES APPROACHING AT 80 MPH MY GAS THROTTLE STUCK AFTER I REACHED THE SPEED OF 60 MPH. THE PEDAL PULLED AWAY FROM MY FOOT ACCELERATING RAPIDLY. I TRIED TO TAP PEDAL TO RELEASE IT BUT IT JUST STUCK. I QUICKLY HIT THE BRAKE AND IT FINALLY RELEASED. I HAD BEEN TRAVELING WITH THE CRUISE ON PRIOR BUT THIS OCCURRENCE, BUT I HAD BEEN STOPPED FOR 5 MINUTES. I PLAN TO INFORM MY FORD LOT NEXT WEEK WHEN I GET THE OIL CHANGED. *TR

Power Train
Filed Apr 18, 201438,102 milesCA

I BROUGHT MY 2012 MUSTANG GT WITH A MANUAL TRANSMISSION IN TO BE SERVICED BECAUSE OF AN AWFUL NOISE OCCURRING WHILE SHIFTING IN AND OUT OF 5TH GEAR. THE SERVICE DEPARTMENT NOW SAYS I NEED A NEW TRANSMISSION AT 38,000 MILES. *TR

Exterior Lighting
Filed Feb 28, 201425,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PARKING LIGHT LENSES AND BECAME SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT BOTH LENSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 04/22/14*LJ

Electrical SystemFire1 injured
Filed Feb 27, 201441,970 milesGA

ON 02-25-2014 AT APPROXIMATELY 0800 MY WIFE ([XXX]) WAS DRIVING OUR 2012 FORD MUSTANG GT, SHE TURNED ON THE HEATED SEATS AND WAS TRAVELING NORTH BOUND ON GA HWY 49 WHEN THE SEAT WARMER MALFUNCTIONED OVERHEATING AND BURNING A HOLE THROUGH THE LEATHER SEAT BACK, CAUSING A FIRST DEGREE BURN TO THE BOTTOM LEFT FLANK OF HER BACK. ON 02-27-2014 WE TOOK OUR 2012 FORD MUSTANG GT TO RIVERSIDE FORD/LINCOLN IN MACON, GA WE ADVISED THEM OF THE INCIDENT, THEY CHARGED US $95.00 TO INSPECT THE ELECTRICAL SYSTEM AND DETERMINE WHAT CAUSED THE SEAT WARMER TO MALFUNCTION AND BURN A HOLE THROUGH THE SEAT BACK AND CAUSE A FIRST DEGREE BURN TO MY WIFE'S BACK. RIVERSIDE FORD STATED THE CIRCUIT FOR THE SEAT MALFUNCTIONED/FAILED CAUSING THE SEAT WARMER TO OVERHEAT AND BURN A HOLE THROUGH THE DRIVER'S SIDE SEAT BACK. RIVERSIDE FORD STATED OUR MUSTANG WAS OUT OF WARRANTY AND WE WOULD BE RESPONSIBLE FOR REPAIRING/REPLACE THE DRIVER'S SIDE SEAT OF OUR MUSTANG AT A COST TO US OF $1,142.36 (PARTS $715.76, LABOR $350.00, MISC. $26.50, AND TAX $50.10). I CALLED THE FORD CUSTOMER RELATIONSHIP CENTER (1-800-392-3673) SPOKE WITH A REPRESENTATIVE AND OPENED A CASE (CASE #: [XXX]) THEY STATED THERE WERE NO RECALLS CONCERNING THE SEAT WARMERS IN THE FORD MUSTANG'S AND THERE WAS NOTHING THEY COULD DO FOR US CONCERNING REPLACING/REPAIRING THE DRIVERS SEAT IN OUR VEHICLE BUT THEY WOULD BE LOOKING INTO THE PROBLEM. THEY DID ADVISE US TO SAVE OUR SEAT WHEN WE PAY TO HAVE IT REPLACED IN CASE THERE IS A RECALL AT A LATER

Power Train
Filed Feb 27, 20145,447 milesFL

CAR WILL NOT SHIFT INTO GEARS. THE VEHICLE WILL NOT ALLOW ME TO ENTER THE GEAR I DESIRE, CAUSING THE CAR TO SUDDENLY LOOSE MOMENTUM LEAVING ME IN A VERY DANGEROUS SITUATION IN TRAFFIC. THIS HAS HAPPENED TO ME NUMEROUS TIMES CROSSING INTERSECTIONS AND ENTERING THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE CAR HAS A MANUAL TRANSMISSION. I HAVE HAD ONGOING ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT, AND I CANNOT DRIVE THE CAR WITH THE CONFIDENCE THAT IT IS SAFE.

Vehicle Speed Control
Filed Feb 7, 201420,500 milesGA

I TURNED RIGHT AT TRAFFIC SIGNAL INTO A MERGE LANE AND ACCELERATED TO APPROXIMATELY 45 MPH AND MERGED LEFT. AT THIS POINT THE CAR STARTED JERKING AND MAKING A LOUD NOISE. I PLACED MY FOOT ON THE BRAKE PETAL AND COULD FEEL THE BRAKES BEING ACTIVATED, THE CAR LOST POWER AND CONTINUED THE JERKING FOR APPROXIMATELY 200 YARD. OTHER CARS BEHIND ME BEGAN BLOWING THEIR HORNS. I DO BELIEVE SOME OF THE DASH LIGHT CAME ON BUT AT THE TIME I WAS CONCERNED ABOUT STAYING ON THE ROAD AND WAS NOT LOOKING TOO CLOSELY AT THE DASH. THE SECOND INCIDENCE WAS ON JAN. 16, 2014. ALL THIS WAS REPORTED TO THE FORD DEALER. THEY WERE UNABLE TO DUPLICATE THE INCIDENT AND OFFERED NO HELP. *TR

Structure
Filed Jan 28, 201445,000 milesFL

NOTICED WHILE WASHING MY CAR THAT THE PAINT ON MY 2012 MUSTANG WAS BLISTERED ON THE HOOD . SEARCHED THE INTERNET TO SEE IF THERE WAS A RECALL OR OTHER PEOPLE THAT EXPERIENCED THE SAME THING AND TO MY DISMAY FOUND THAT THERE IS AN ISSUE WITH PAINT BLISTERING AND ALUMINUM CORROSION ON THE MUSTANGS. I HAVE 45,000 MILES ON MY CAR AND HAVE SURPASSED THE BUMPER TO BUMPER WARRANTY. I TALKED TO A LOCAL DEALER AND ASKED IF THIS IS CONSIDERED UNDER THE CORROSION WARRANTY AND HE SAID THE CAR HAS TO BE EATEN CLEAR THROUGH BEFORE THEY CONSIDER UNDER THAT PART OF THE WARRANTY. UNDERSTAND THAT THERE WAS A TECHNICAL SERVICE BULLETIN THAT FORD SENT TO THEIR DEALERS DETAILING THE ALUMINUM CORROSION & PAINT BLISTERING PROBLEM AND HOW TO SERVICE IT. FORD NEEDS TO STEP UP TO THE PLATE AND TAKE CARE OF THEIR CUSTOMERS. *TR

Service Brakes
Filed Jan 7, 201450 milesFL

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN SUDDENLY, A LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT BRAKES WERE ERRONEOUSLY BEING APPLIED, CAUSING THE VEHICLE TO DECELERATE. THE CONTACT TURNED THE ENGINE OFF AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.

Fuel System, Gasoline
Filed Dec 31, 201337,000 milesCA

WE WERE DRIVING ON THE FREEWAY AND THE CAR STARTED ACTING LIKE IT WAS RUNNING OUT OFF GAS. THE STEERING WHEEL JERKED AND THE BRAKES LOCKED UP. WE NOW KNOW THE PROBLEM OCCURS ONLY WHEN SOMEONE SITS IN THE BACK SEAT BEHIND THE DRIVER. WE HAVE DUPLICATED THE PROBLEM NUMEROUS TIMES. SITTING IT THE BACK SEAT CAUSES SOMETHING TO SHORT OUT AND THE CAR DIES. THIS WAS VERY DANGEROUS IN REAL DRIVING CONDITIONS AND WE ARE LUCKY NO ONE WAS HURT. *TR

Power Train
Filed Dec 26, 201310,000 milesMA

THE MANUAL TRANSMISSION WILL GRIND WHEN SHIFTING BETWEEN FIRST IN SECOND GEAR UNTIL THE CAR IS FULLY WARMED UP. SOMETIMES IT LOCKS YOU OUT OF SECOND GEAR WHEN YOU WANT TO SHIFT INTO IT. A FORD DEALERSHIP HAS SAID THIS IS NORMAL OPERATION BUT THIS IS A SAFETY HAZARD NOT BEING ABLE TO SHIFT INTO GEAR. FIRST AND SECOND GEAR DO NOT WORK THE SAME WHEN COLD AND WARM. FIRST AND SECOND GEAR BECOME ALMOST IMPOSSIBLE TO SHIFT BETWEEN WHEN IT IS BELOW 30 DEGREES OUTSIDE. *TR

Power Train
Filed Dec 20, 201315,776 milesAZ

AFTER DRIVING FOR A TOTAL OF 6 HOURS WITH 1 STOP AT A REST AREA AFTER THE FIRST 3 HOURS OF DRIVING, I MADE ANOTHER STOP TO REFUEL. AS I WAS EXITING THE FREEWAY AND MADE THE FIRST TURN AT 5-10 MPH, MY VEHICLE MADE A LOUD METALLIC CRANKING NOISE FOLLOWED WITH STRONG VIBRATIONS THROUGHOUT MY CAR. AFTER REFUELING, I RETURNED TO THE FREEWAY. IT SEEMED THAT THE NOISE AND VIBRATION ONLY APPEARS WHEN MAKING LEFT/RIGHT TURN AT LOW SPEED (5-10 MPH) AFTER A CONTINUOUS NON-STOP DRIVING OF AT LEAST 2-3 HOURS. I TOOK MY CAR TO THE NEAREST FORD DEALER (JIM WILSON MOTORS) AND THEIR TECHNICIANS ISOLATED THE NOISE AND VIBRATION TO THE REAR AXLE DIFFERENTIAL. *TR

Power Train
Filed Dec 20, 20135,557 milesAZ

TRANSMISSION POPS OUT OF GEAR AT 1ST AND 4TH GEAR. TRANSMISSION GEARS GRIND AT RANDOM TIMES WHEN SHIFTING INTO GEARS. REQUIRES CLUTCH TO BE PRESSED AT LEAST 1 SECOND TO BE PRESSED AND ADDITIONAL EFFORT IN ORDER TO SHIFT INTO GEAR AFTER GRINDING TO MAKE SURE THAT THE GEARS ARE INTO PLACE. MAKES DRIVING UNCOMFORTABLE AND RAISES SAFETY CONCERNS WHILE DRIVING ON THE ROAD. I WAS ABLE TO VERIFY THE ISSUES WITH THE DEALERSHIP AND TOOK 40 DAYS TO COMPLETE REPAIRS. THE PROBLEM STILL EXISTS AT RANDOM TIMES WHEN DRIVING. CURRENTLY DEALING WITH LEMON LAW CASE AGAINST FORD FOR A REPLACEMENT. FORD REFUSES TO REPLACE MY VEHICLE. THIS IS THE ONE OF 2 DEFECTS WITH MY CAR. THE SECOND ISSUE IS WITH THE REAR AXLE DIFFERENTIAL (ODI: 10556822). THE SECOND ALSO HAS ALSO BEEN VERIFIED BY FORD DEALER AND REPAIR ATTEMPTS WERE MADE. PROBLEM STILL EXISTS. RAISES MAJOR SAFETY CONCERNS WHILE DRIVING ON HIGH RATE OF SPEED ON THE ROAD SINCE MY CAR IS A RWD AND THE DEFECT IS IN THE REAR AXLE DIFFERENTIAL. *TR

Power Train
Filed Dec 8, 20135,447 milesFL

CAR WILL NOT SHIFT INTO GEARS. THE VEHICLE WILL NOT ALLOW ME TO ENTER THE GEAR I DESIRE, CAUSING THE CAR TO SUDDENLY LOOSE MOMENTUM LEAVING ME IN A VERY DANGEROUS SITUATION IN TRAFFIC. THIS HAS HAPPENED TO ME NUMEROUS TIMES CROSSING INTERSECTIONS AND ENTERING THE HIGHWAY ALMOST CAUSING AN ACCIDENT. THE CAR HAS A MANUAL TRANSMISSION. I HAVE HAD ONGOING ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT, AND I CANNOT DRIVE THE CAR WITH THE CONFIDENCE THAT IT IS SAFE. *TR

Traction Control System
Filed Dec 4, 201335,130 milesTN

I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET CONTROL OF THE VEHICLE A EIGHTEEN WHEELER HAD TO GO OFF THE INTERSTATE INTO THE GRASS TO KEEP FROM RUNNING MY CAR OVER! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS BEEN IN THE SHOP 3 OTHER TIMES STARTING AT ABOUT 13000 MILES. THE PROBLEM IS ONLY GETTING WORSE!! I CARRIED IT TO THE SHOP WHEN IT FIRST STARTED HAVING THIS PROBLEM THEY TOLD ME THEN THAT THE CONTROL MODULE WAS UNDER NATIONAL BACK ORDER AT IT WAS GOING TO BE 6 TO 8 WEEKS BEFORE THEY WOULD HAVE TO PART IN FOR MY CAR. THE DEALER WAS TOLD BY TECH SUPPORT TO REPLACE MY 2012 PART WITH A 2013 PART??? THEY DID THAT EVEN THOUGH THE PART NUMBER WAS DIFFERENT. THE NEXT TIME I CARRIED THE CAR IN THE SHOP FOR THE TRACTION CONTROL THEY KEEP MY CAR AND DID NOTHING.THE THIRD TIME I CARRIED IT TO THE SHOP FOR THE SAME THING THE TECH CONNECTED TO THE CAR TO THE COMPUTER THE ALTERNATOR SENT CRAZY WAVES TO THE ELECTRICAL SYSTEM AND IT MESSED UP THE BATTERY THEY HAD TO CHANGE THE ALTERNATOR AND THE BATTERY. AND EVEN WITH EVERYTHING THEY HAVE DONE THE CAR IS STILL UNSAFE TO DRIVE AND THEY TELL ME TO TAKE THE CAR AND WHEN IT HAPPENS AGAIN THEY WILL CHECK IT AGAIN. NOW I AM STUCK WITH A CAR THAT IS GOING TO

Engine
Filed Nov 16, 201316,000 milesFL

UPON TAKING OFF FROM A STOP LIGHT CAR STALLED AND LOST ALL ENGINE POWER. CAR STARTED AGAIN BUT STALLED JUST AS GUIDING TO BREAKDOWN LANE ON OVERPASS. HAD TO HAVE CAR TOWED TO FORD SERVICE WHERE THEY DETERMINED IT WAS A BAD THROTTLE BODY. THROTTLE BODY WAS REPLACED. FORD SERVICE SPOKE OF KNOWN ISSUES WITH THE THROTTLE BODY IN FOCUS MODELS BUT WAS NOT AWARE OF ANY THROTTLE BODY ISSUES WITH MUSTANG. *TR

Vehicle Speed Control
Filed Sep 26, 201311,293 milesPR

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 11,293.

Power Train
Filed Sep 26, 201339,000 milesTX

MY DAUGHTER'S 2012 MUSTANG WOULD LOSE POWER AT AROUND 40 MPH WHEN ACCELERATING. THE ENGINE LIGHT WOULD LIGHT UP AND THE CAR WOULD IDLE VERY ROUGH WHEN CAR WAS STOPPED. PROBLEM WAS DIAGNOSED AS A THROTTLE BEING STUCK OPEN AND THE THROTTLE HOUSING WAS REPLACED WHICH SOLVED THE PROBLEM. *JS

Structure › Body
Filed Sep 20, 201314,000 milesCA

MY CAR HAS HAD GALVANIC ACTION ON THE HOOD TWICE IN LESS THEN A YEAR. NO ACCIDENT, BUT THE PAINT BUBBLES AND SPLITS ON THE FRONT EDGE OF THE HOOD IN SEVERAL PLACES. AN ELECTRIC CURRENT APPARENTLY OCCURS BETWEEN THE ALUMINUM HOOD AND THE STEEL BOLTS THAT CONNECT IT TO THE HOOD HINGE MECHANISM. FORD HAS REPAINTED THE HOOD TWICE UNDER WARRANTY, BUT NOW SAY THE PROBLEM WONT BE COVERED AGAIN. THEY HAVE NOT SOLVED THE PROBLEM. AS YOU MAY KNOW, HIS PROBLEM IS CURRENTLY BEING DEPOSED FOR A CLASS ACTION LAWSUIT FOR CARS UP TO 2006. PLEASE CONSIDER FORCING FORD TO RECALL ALL VEHICLES (MINE IS A 2011) AFFECTED BY THIS PROBLEM. *TR

Suspension
Filed Sep 19, 201365,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST, WHO INSPECTED THE VEHICLE AND THE DISCOVERED THAT THE REAR SWAY BAR BUSHING HAD BECOME PREMATURELY WORN DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.

Power Train
Filed Sep 12, 201333,300 milesVA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE RPMS INCREASED AND THE VEHICLE FAILED TO ACCELERATE INTO FIFTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,300.

Suspension
Filed Sep 10, 201320,000 milesTX

OUR 2012 FORD MUSTANG IS UNDER FULL WARRANTY. WHEN DRIVING ABOUT 5 MPH IN PARKING LOTS GOING OVER SPEED BUMPS WE NOTICED THERE IS A CREAKING/SQUEAKING NOISE COMING FROM THE FRONT SUSPENSION. WE TOOK OUR CAR TO THE DEALER WE BOUGHT IT FROM WHICH WAS NORTH PARK LINCOLN AND THEY CANNOT DIAGNOSE OR FIND THE ISSUE. THE FIRST TIME WE TOOK IT THE MECHANICS SAID THEY COULD NOT DIAGNOSE THE ISSUE AND THEY LUBED THE FRONT SUSPENSION. WELL THE NOISE WAS STILL THERE AND WE TOOK THE CAR BACK TO THE DEALER AND THEY HAVE YET TO FIND AN ISSUE WITH THE SUSPENSION. WHEN WE BOUGHT THE MUSTANG THE EXACT SAME NOISE OCCURRED IN THE REAR AND THE DEALER REPLACED THE BUSHINGS AND LINKS AND THE NOISE WENT AWAY. WE ARE TRYING TO TELL THE DEALER IT'S THE BUSHING, LINKS, AND SWAY BAR BUT THEY REFUSE TO DO ANYTHING. WE ARE GOING BACK TO THE DEALER TO SEE IF WE CAN GET THEM TO REPLACE THE COMPONENTS OF THE BUSHING AND LINKS. *TR

Power Train
Filed Aug 20, 201329,000 milesPA

TL- THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE REVVED UP AND WOULD NOT ACCELERATE INTO FIFTH GEAR. THE FAILURE OCCURRED INTERMITTENTLY AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. *TR

Suspension
Filed Aug 19, 20131,000 milesLA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING ABOUT 20 MPH, THE CONTACT HEARD A HOLLOW KNOCKING AND FELT AS IF SOMETHING WAS LOOSE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A SWAY BAR AND BUSHING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Mustang → · Every Mustang year → · How the figures are calculated →